Public Storage Self-Storage Units at 5500 San Fernando Rd, Glendale, CA
5500 San Fernando Rd Glendale, CA 91203
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor Storage Units
- Small, Medium & Large Storage Units
5'x4'Online only price$ 64/moSmall 5'x4'
$ 64/mo $ 64Best Price LabelHurry!
- Climate Controlled
- Inside unit
5'x10'Online only price$ 211/moSmall 5'x10'
$ 211/mo $ 211Best Price Label1 unit left!
- Climate Controlled
10'x5'Online only price$ 211/moSmall 10'x5'
$ 211/mo $ 211Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 332/moMedium 10'x10'
$ 332/mo $ 332Best Price LabelHurry!
- Climate Controlled
10'x20'Online only price$ 493/moLarge 10'x20'
$ 493/mo $ 493Best Price Label1 unit left!
- Climate Controlled
10'x20'Online only price$ 608/moLarge 10'x20'
$ 608/mo $ 608Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
15'x10'Online only price$ 622/moLarge 15'x10'
$ 622/mo $ 622Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
4820 San Fernando Rd
Glendale CA 91204
Self Storage Near
3017 N San Fernando Rd
Los Angeles CA 90065
Self Storage Near
2370 Colorado Blvd
Los Angeles CA 90041
Self Storage Near
3810 Eagle Rock Blvd
Los Angeles CA 90065
Resources from the Help Center
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Your storage needs are unique. Find out which features and amenities are right for you.
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See what fits in different storage unit sizes
Glendale Climate Controlled Storage Near the 5 and 134 Freeway Interchange
Storage units in Glendale are located just south of the 134 near the interchange with I-5. All-indoor climate controlled storage units are on-site in a wide range of sizes from small lockers to extra-large 10x30 storage units.
Our modern storage facility offers self storage close to the Los Angeles Zoo in Griffith Park. We serve neighboring communities such as Los Feliz, Eagle Rock, Echo Park, Silver Lake, Atwater Village and Burbank, but we love Glendale because it's Public Storage's hometown. And maybe yours too?
Whether you need a spot to stow your year-round recreational gear for outdoor fun from the mountains to the sea or are in-between residences, we've got a size that's bound to suit your needs.
Small Glendale Storage Units
Students at nearby Glendale Community College and Occidental College can use cheap lockers or a 5x5 storage unit to free up space in tight living quarters by stowing books and materials not immediately needed for classes as well as luggage and off-season items. Golf storage is as simple as tucking away clubs in one of these small units after a round of golf at Wilson & Harding Golf Courses in Griffith Park.
Columbus Elementary School families and neighbors looking to declutter can store all-ages recreational gear in a 5x10 storage unit for play at Griffith Park or Glendale Central Park nearby. Behind the athletic equipment, kites, snowboards, fishing tackle, and beach umbrellas and chairs stow rarely used items like holiday decor and off-season clothing.
Medium Glendale Storage Units
If you are expecting a new member of the household, clear out space with a 5x15 storage unit. These storage rentals will hold two rooms full of furnishings and are great if you are renting your place out short-term and need to clear the decks. Bike storage of all kinds will work in these handy storage rentals.
Vestalia Apartment residents and others sharing a place nearby can store duplicate furniture in a 10x10 storage unit. Couches, coffee tables and dining sets can get packed away with extra kitchen equipment to keep common areas uncluttered. These are also a useful size if you are downsizing and need to stow furniture, decor, lamps and clothing while deciding what to keep and what to pass along.
Large Glendale Storage Units
A 10x15 storage unit is great for clearing out the garage to get the cars parked inside again or if you are turning the garage into an ADU. Store long canoes, kayaks or standup paddleboards inside, with plenty of room for camping and fishing gear along with your oars and paddles. These roomy storage rentals can hold the equivalent of four rooms of furnishings.
Homeowners around Glendale High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. If you are relocating within the area or coming from afar, these large storage rentals can hold the contents of a three-bedroom home while you are house hunting in and around Glendale.
Glendale Public Storage has climate controlled storage solutions to fit a range of needs.
If you still haven't found the self storage you are looking for, we have ample storage units nearby on San Fernando Road.
At this Glendale Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 529)
Great location! Close to the 134 & 5 freeways and great staff.!
Dear Teresa. Today is Wednesday May 10. Without you i cannot do anything! You have incredible customer skills! PS is so lucky to have you around! Dear Teresa, you deserve the very best. Will never find anyone so kind and efficient as you are! Please keep the good work! Wonderful Teresa, we cannot make it without you. Teresa, She is just so amazing and so efficient, so fast! She is a real pro! Sweet Teresa, may you be blessed abundantly for the wonderful work you have been doing for Public storage. You are just unbelievable! I would highly recommend the Glendale Public storage at this location. I am just there now, and Teresa helped me tremendously!!! She is so detailed and so patient, so gracious all the time!!! Teresa please keep the good work during the New Year 2022. I cannot thank Teresa enough for her kindness, patience, outstanding customer skills, her efficiency!!! She is one of a kind. The facility is kept so clean!!! Also want to thank Nick for all of his kindness, patience, and willingness to help. I was here today. Teresa is just so efficientwonderful, so friendpayments. I have never seen such a perfect staff at public storage 😳
....positive experience, the staff member who assisisted was very proficient, thank you
I love this location and the ladies in the office are sweet and professional. The access hours are flexible. 5 stars!
Teresa and Kianna are very friendly and helpful. Very accommodating. Thank you!
Teresa and Mateo are great.
Love the staff at this facility. Always clean & always friendly. 5 stars !!!!!!!
Giving 2 stars for interaction with Teresa. My husband and I were made to feel very uncomfortable when the question came up on our relationship to one another. To help you better understand. I am a black women and my husband is a white male. Our last names are the same and we are literally wearing our rings. Teresa asks are we a couple? When I respond “We are married.” She states she didn’t want to assume. How foolish? No apology, she just moves on. To top it off, Teresa has called my phone at least 4 times before we met in person and she never told us the ENTIRE time we were dealing with her that she was Teresa the person we have been speaking to. My husband had to ask her for her name when we were LEAVING. Unprofessional! As far as the unit and the building we would give it 4 stars based on what we’ve seen. However Teresa put a bad taste in our mouth and lacks accountability when it is clear you have made the people who you are doing business with uncomfortable. First time with Public Storage and it is not at all a great start. It’s very clear that it’s only about getting our money. They won’t get it for long with employees like this.
Kianna was so amazing to work with. She was so knowledgeable. I was able to rent our new unit from her in just minutes. Public Storage need more people like her working at their locations. Thank you Kianna!!!
Great servise. Friendly and knowledgeable. Thank you!
Nice pleasant employees
Thank you so much Mateo and Team
Very clean facility, easy to work with them
I was ok.
Kianna helped me out today and I would highly recommended her services. She was very helpful and patient. I give her services 5 stars!!!
Teresa was great, always great service here!
Nick was helpful
Do not rent there. We tried to keep items there for our company. These people act high and mighty like you are beneath them. The staff sits around talking like they are at a hipster coffee shop and they are over confident talking to you like they are rich and you are poor. And, they harass you. They constantly call you, email you, text you…it’s the worst storage company around. Lastly…these people do nothing but threaten you. Before your due date, on your due date, even 1 second after your due date. They keep wanting they will sell your property and i guess they get commission because it’s all they talk about. We took our business elsewhere and hope not never see the staff that work there or this company ever again.
Nick will show you as many storage units as you want.
Teresa, Nick and Mateo are fantastic! Very attentive, friendly, and overall great customer service. The facility is well maintained, climate controlled, and secure. They also offer complimentary carts to haul your items too and from your unit. I can’t imagine a better place to store your possessions.
good behavior and nice guys
Nick was great at the Glendale location
Amazing staff with Araceli Mendoza and Nathan .. instructions so clearly explained. Would recommend this place to friends.
Jonathan and Tyra are Awesome!
I LOVE THIS PLACE. Theresa was such a joy to work with. 10/10
Beautiful Presentation & Service.
Clean! 😀 Workers are friendly. Plenty of space.
Very clean location, one of my favorites by far. Kianna was very helpful and nice answered all my questions was a big help. Thank you again!
Kianna was great with her service. Very attentive and helpful . Great with her job.
It's such a clean and well-kept facility. I needed a small space to store some of my things briefly while I moved to the area, and this was the perfect facility. Easy to follow directions, convenient access to the rented space, and helpful, friendly staff. The move-out process also went off without a hitch. I cleaned out the storage space, checked in briefly with the front desk, and was on my way. A few hours later, I received a notice via email about my move-out. The lady at the desk was most helpful; I believe it was Theresa (so sorry, if I am misspelling that).
very clean and safe storage. My payment got high, called to a representative Amberly, she was so sweet and helpful , got it fixed back to same price it was before. thanks
Great storage facility with great managers. Very understanding !
Great service with friendly energetic professionals who eased my concerns and made this experience pleasant. ILSA is a bright light and a wonderful representative for any business model. I am thankful I came here and I will refer others.
Nick was very helpful in finding us a storage space that worked for us. He provided 5 star service!
Nick was extremely helpful in providing assistance when I needed to update my contract. Nick, along with the rest of the staff always provides top notch service. Great facility, even better staff.
Service here is always nice. Nick and Teresa do a great job. Clean and well light place! If you are looking for storage this is the hands down the best facility.
I was helped by Kianna, she was excellent and so patient in guiding and providing me with all the details. I’m so happy and appreciative of her service.
Nick and Kianna were amazing. They kindly and promptly assisted my family and I throughout the day. Great experience!!
Overcharging. Way to expensive they raised the rent yet again. From $220 to $245 then again to $294.
Teresa and Nick are friendly, professional, and efficient!! Thanks, team!!
Greetings, The purpose of this statement is to report a theft at the Public Storage Germantown, MD. Location at 12423 Middlebrook Road, Germantown, MD. Throughout the week of July 20th-26 I was in daily communication via e-mail with Mr. Jeffrey Clark who informed me that the Senior District Manager Josh Clark was going to have someone on Saturday, July 30th, 2022, due to the facility being a virtual storage with no real person on site. Despite the reassurances from both Mr. Jeffrey & Josh Clark nobody showed up at 9:30am and even though I stayed until 10:00 am to no avail I never received my items. Therefore, due to the theft I have hired a lawyer and we are looking into all available legal remedies to include launching an investigation with the Department of Justice Civil Rights Division. It is only my hope that other individuals have not have their items stolen either which in the case they have experienced similar treatment as myself a potential class action lawsuit will be filed against Public Storage. Regards, R.
Very helpful and kind stuff members
Good price and awesome staff clean storage recommending for sure
Clean, fast, friendly, and very secure!
This site is clean and friendly Nick is super helpful!
Best public storage place I have ever rented from. Not only is this place well kept and clean. But also, the customer service is a class act. Special shout out to Teresa, who helped me check out of my locker today. She was amazingly kind, super professional and very efficient. The world needs more people like Teresa. Thank you!
Really comfortable and Im so thankful for all persons who works there! Great and nice people, helped me very fast and easy! Ill definitely come there again!!!
Website doesn’t clearly mention that the 5x4 is on a higher level and only reachable by ladder, I feel like I got scammed out of $30 administrator fee because I signed the agreement online before seeing the unit. Be careful.
The staff is always so helpful. Teresa, Marcus and Kianna are amazing!
Sadly, the service is getting worse each time we go - and they nickel and dime you on the side. While I totally agree that they have office ours - they used to give access 24/7. Now, outside their office hours, you will not even have access to bathrooms or trolleys. Then, when renting storage, you had to buy their locks - they must have their Public Storage stickers on them. I showed my identical locks: not good enough. Now: the very same stickers are not good enough. You had to buy a new lock. Not only does one no longer gets 1stmonth off as advertised - as a returning customer, but you also have to pay a signing fee - and the new locks. And insurance, of course. Their insurance. Ours was not good enough. I need to buy insurance that we are covered when THEY have a problem. Wow.
Teresa's customer service is unmatched. She is very professional and always helps us with any questions we have. And they do a great job maintaining a clean facility
Super helpful and friendly. The staff at the rental office were really informative and got me situated in no time
Great experience with Nick & Marcus they were super helpful!
Great location with great units !
Ilse & Nick were very helpful, friendly. Showed me diffferent spaces and helped me download app for easier access. Nice and clean property.
Teresa, Alex and Nick are amazing. This facility is so clean and top notch. I would highly recommend it to anyone needing storage.
Really nice facility with excellent customer service. It had been a while since I used a Public Storage facility and things have changed for the better. A lot of lessons learned has led to a much better system. - Climate controlled units are available - You can use the PS App on your phone to control access - They have newer, safer locks available along with other storage and packing materials. It has never been easier to store your stuff and access it when needed. Both Nick and Ilya are really awesome and set the standard for personalized customer service. They made the whole reservation and contract process a breeze, from the welcome text to a thorough walkthrough of the facility, and instructions and tips for how and when to access your unit. I was really dreading storing my important "clutter" in a storage facility again. I've had bad experiences in the past. This place is only six years old - one of the newest in the area, and it's freeway close. I'm so LUCKY and HAPPY that I found this place.
DON’T BE FOOLED!!! They’ll jack up your rates right after you’ve moved in. Mine went up by 33% only 5 months later. Absolutely predatory business practices. And guess what, clowns…I’m moving away ASAP.
I've been a customer of this storage facility for more than five years. Theresa the manager is extremely nice and helpful. One of the things I like most is how clean the facility is. Great staff! Great place for storing you things.
Excellent service ! Always clean and everyone is always so helpful. Mike and Nick are great , always friendly and do their job with a smile.
Teresa, Michael and Sheyla were all awesome!!! They are extremely friendly and knowledgeable. They are definitely priceless and deserve a raise.
Nick helped me out and he was amazing! Explained everything very detailed, even called after to check and make sure the size of the storage was still working for me. The place is very clean, and easy to use. Very secure and I love the location.
Awesome helpful employees. Clean facility!
I have used this facility a few times when I need to move. The climate control, updated locking system, and clean facility make this the best Public Storage around. If you are looking for a secure location and the best staff, Teresa and Nick are the best, then look no further. I prefer this location over others I have used in the past. I keep coming back to this location because they really go over everything with you to make sure you get the right space for your needs and give you tips on how to store items that you might not have thought of.
Alex at the front desk was very helpfull and pleasant. She showed me how to access cool features by downloading the app. Now I can open the doors and elevators with a tap on my phone! (:
Mario truly went above and beyond to help me. He was so professional and his customer service is excellent. He helped me with my new storage space and was very knowledgeable. Thanks again Mario! You’re the best! :)
The property was very clean and well kept. It’s very easy to navigate and big.
I recently moved over to this Public Storage from a different storage business, and I was so impressed by the professionalism of this facility! Teresa was so helpful and friendly - I really felt taken care of as a customer. The facility itself is nice and new and high tech in terms of access, I actually love going to this storage facility. Would highly recommend to anyone in need of a storage unit!
The staff is really reliable, they helped me find the right storage for me. Thank you.
Another month of great service from Mateo. Thanks a bunch, see you next year!
Friendliest and most helpful staff!
Great experience! Staff was super friendly and helpful. I stopped by to check out the spaces and Nick took very good care of us. He showed us the spaces, explained everything and helped us with a very smooth and informed transaction. He was super friendly too! Excellent customer care! He was very patient and answered all of our questions. We look forward to seing the awesome staff on site.
Nick helped me open my storage unit. I'm moving from IL and this is literally the only thing about the move that has gone 100% smoothly. Getting started was easy. I was having a mini-freak out about because I was moving in an RV and couldn't find where one of my cats was hiding, so Nick let me go and find her and we started over. He was very kind about it. The facility isn't really designed for taller moving trucks, but they will fit in there and there's room to turn around. You just have to come in and out through the Doran entrance, as the other side has low clearance. I've been bringing stuff in and out a lot this week and there's always been a cart available and the place is always clean. I hope to only have the unit for a month, but that's not a reflection on them at all.
I’m giving a 5 star review for this public storage because it’s always clean and staff are very helpful and friendly specially Nick . They have a lot of parking spaces and also they have air conditioning all the time which is really good . I recommend this public storage for all of u , who are reading this review.
Recently rented a 5x4. Very roomier and clean. Nice and helpful staff.
I usually do not respond to public responses however, this is an exception. The service I received from the customer service persons Nick and, Teresa. were exceptionally courteous while helping me choose the most economic storage space while making my experience totally awesome. They even helped me acclimate the facility for a handicapped person. Thank you Public Storage Glendale
Very clean and modern
I’m so impressed with the professionalism of the staff at this public storage facility. Teresa & Nick & the rest of the staff always go above & beyond to accommodate their customers. They are always first to wave & smile with their eyes 👀 while staying safe during the pandemic wearing their 😷 please give them a huge raise & a well deserved vacation. Bravo for impressive customer service 🔥🔥🔥🔥
Very organized, clean and user friendly. Nick and everyone else was very helpful and informative. I appreciated their level of professionalizem and curtesy. I used my storage for only a month but it was a very easy-in & easy-out process. I highly reccomend you consider this location.
I am beyond pleased with this storage facility. I have rented a unit here for the past four years and during that time it has been kept spotless, the customer service has remained top-notch, and the monthly rates have remained competitive for this area. The manager is so nice and always greets me when she sees me. Keep in mind, though, that the low initial rate will be raised after six months. And there will be regular increases until you reach market rate. Many people get upset when the rates go up, but that’s to be expected. Overall, I’m very pleased and highly recommend this facility.
These guys ROCK!!! Especially Nick, Gabriela, and Teresa!!!
Great experience, place is super clean and climate controlled, with easy access in and out. I was helped by Nick, he got me out of there super quick with exceptional customer service. Wish all moving tasks were this easy.
Fantastic customer service every time. Nick is an A++ employee. Also the premises is kept very clean, and the workers are always seen cleaning up which is great to see. They also have the cheapest prices around me I could find, so thats another plus!
Jerry, Teresa, and Robert are amazing. They are super friendly and always ready to help. I highly recommend renting at this facility.
Gabriela, Nick & Teresa are the best managers at this property! It’s always a pleasure if I ever have any questions
This place is great
Still charging me
Nice and clean. Good customer service.
Teresa is the most helpful employee there! She deserves a raise!!
Let me tell you specifically about this public storage. This storage place is BETTER than all the other storages because one worker name Teresa! This storage place makes your belongings feel safe and protected. 10/10 on how clean and secure it is compared so come scary storages places 😖 Teresa is very sweet, kind hearted and always ready to help. Teresa is the definition of excellent customer service!
Saw a promo online, as soon as I made the reservation public storage was giving me a call. Place was neat and customer service was exceptional 👌
Juana es una persona muy amable y atenta que te ayuda totalmente a resober tus incombenientes Gracias Juana
By far the best customer service!
I love this public storage! Customer service is the best here. Teresa has made my struggle with moving a bunch of stuff a joy and I'm happy I came to this location. Thank you!
Best location pubic storage has made. Teresa has always been so caring and always goes the extra mile for her customers. She always answers my questions and always asks how my unit is working for me.
Very nice place
I met Teresa and Nick when I got to the office and they gave me great options for my storage needs and showed me some really great ideas for protecting my items. I ended renting a 5X10 which was perfect for what I needed. Teresa took her time and went over my items and got me the perfect space. She gave me excellent tips on how to stack and saved me money. I filled it up to the top like she recommended and it was perfect. I love the locking system. It's much safer than most places. It's a little different but worth it for my peace of mind. Also reasonable insurance options that won't break the bank. Clean facility and climate controlled is a plus. Thanks Teresa and Nick for helping me.
Clean, affordable and best location.
Ask for Theresa! She is the kindest and most helpful service provider. I didn’t need this storage unit for very long but I know where I’ll be coming back to when I need storage in the future.
Came here from NYC. Got help from a representative of this storage, her name is Tarissa, she was so nice !! She let me charge my phone and laptop while I was clearing storage . I love the customer service here !!
Spacious, clean easy access and plenty of parking for big trucks.
This public storage is the best out of all of them !
Hey the property is super and very very clean and so nice over there and leslie is so so so very very sweet and very helpful and hard working and it is a very safe place over there and I hope everyone has the best day ever and god bless you all and everyone too
Was looking for a small storage space for my things after moving and got the best help I’ve ever had from a young individual named Leslie! Made everything fast and simple and easy to understand! Not only that but the storage space itself was extremely nice and well kept. This is definitely worthy of a 5 star review! Keep up the great work!
Love this facility! I have to come in very frequently and the staff is always very helpful and kind. Leslie and Teresa in particular always make sure I'm taken care of. Can't recommend it enough.
5 star reviews get thrown around here so much but this isn't one of those reviews. If I could leave six stars I would. The place is right off the freeway exit, has to entrances, is secured and well lit and most importantly clean. But that by itself wouldn't deserve a six star review but here's what does. The ladies behind the counter, Leslie and Teresa, went out of their way and really made Public Storage stand alone, for me anyway, when it comes to service. They're not pushy, they're well versed in all things storage and don't try to sell you unneeded things. And they did it all with a genuine smile and attitude. Seven stars, not even six is enough. Thank you ladies!
Great Customer Service! Juana at the front office was super helpful and friendly, she quickly set us up with our storage unit.
Amazing people work there. Always happy to help. Makes it nicer to come in.
Had a great experience! My girl Leslie was absolutely awesome! Helped me out so much!
Friendly and clean property
Best experience I've had in a Public storage. Friendly and attentive employees. Very clean and sanitized location highly recommended this establishment
friendly and very helpful staff, clean facilities, easy access and not very crowded. great place :)
This location is exceptionally clean and Leslie was a great help!
Best public storage all around ! Very clean and super friendly staff ! Leslie, Teresa & Esmeralda are always ready to help and ready to answer any storage questions!:)
I can to buy some boxes. Super clean staff was amazing. Leslie was amazing super friendly
Storage is very clean and neat, staff is amazing especially Leslie, she was very helpful and nice, She’s cute too 😩 Definitely recommend this place!!
Very sweet and helpful staff, especially Leslie who helped me find the right size storage unit for my needs, pricing is competitive as well.
This public storage stood out to me by far and I’ve been to a lot because since I’m always moving and when I tell you I’ve been to a lot I’ve been to a lot 😂 anyways back to the point the customer service is amazing and the employees are so kind and helpful overall I will give them and amazing review.definitely will be doing business with them
Good service overall , Leslie helped me with everything I needed!
It was my first time looking at storage units in the area. Leslie was very helpful at laying out the options and answering all my questions! Overall the place was very clean and well kept. Will definitely recommend
My mom had a great experience at this location! Teresa, Esmeralda, and Leslie are so awesome!
Really nice place. The staff is very helpful and nice
I went there a couple days ago to ask about some storage space for a couch and a few other pieces of furniture and they gave me a tour of the place. Place is very well kept and the people that work there are super sweet. Especially Leslie who gave me a tour of the two storage spaces I wanted to take a look at. Very nice place
Great friendly customer service, they change the codes and Esmeralda helped me get situated fairly quickly, definitely would recommend anyone with their storage needs
This property is amazing all around. The staff ( Leslie, Teresa, and Esmeralda) are super help and sweet. The highlight of going into this public storage. I would highly recommend this storage place. Well maintained and super secured :).
The storage units are very clean and they have good prices per month depending on what you have to put away, and I feel like my stuff is greatly protected and being safe highly recommended
Great place Leslie was very helpful and good place for storage needs
This is the best storage place I’ve ever been to, Leslie was very friendly and effective , helped me with all my needs and made it very easy.
Wonderful service I was treated greatly !
i was helped by leslie and she did a phenomenal job!!
This property is super clean and climate control! I believe my belongings are secured at this place. I love the workers in the office they’re just super sweet. I am really happy I decided to store here ! You will not regret it. I HIGHLY HIGHLY RECOMMEND RENTING HERE !
Great clean units. Climate control is awesome. And they gave me a grace period till the 10th. No complaints, great customer service too
They are clean, protected and well laid out. But they are expensive and charge high late fees. Their payment schedule is inflexible. 1st of the month. My check comes on the third, so each month I'm overdrawn for a day until the check comes in. Can't be good for my credit score. And if they post early and/or my check comes late (rare but it's happened) I get an overdraft fee from my bank. Anxiety producing. (And no, I don't have enough money to get ahead of this by leaving $500. just sitting in the bank to cover the next month's bill. The people working there are wonderful, helpful and sympathetic but corporate makes the rules.
The facility is clean and well staffed and Thank you LESLIE A. For the great customer service you provided and I will definitely be using this facility again. All thanks to Leslie.
Why do you have a awesome staff over here at public storage they make life pretty easy they’ll call you before you get a late fee they won’t get you locked out Leslie Barbara Esmeralda will take care of you a great customer service highly recommend the storage facility over all the other public storage is and always has availability and easy access to your storage so if you need a storage you got to come to this public storage because they have Leslie Esmeralda and Barbara working here so if any supervisors read this I highly recommend you give them a raise
The staff is super sweet and helpful! This property is clean , safe and haves hard working employees. 10 out of 10
Leslie , Esmeralda and Teresa are super helpful / sweet. Facility is super clean ! I definitely feel like my belongings are secured in this public storage. I definitely would recommend:)
Very clean facility the staff are really helpful one of the staff Leslie was super helpful she answered all the questions I had so I can have the best experience
Great facility, very well maintained cleaned and well organized. Leslie A. Was very helpful and is a hardworking young woman. She was very kind enough to help me out and seemed very well experienced. Would highly recommend
The storage spaces are very spacious and big and containers are easy to open, the areas of the storage rooms are very clean not dirty at all, and very good security i feel like my stuff in the storage rooms are safe and protected.
The staff was really great, Leslie was very attentive and patient and was a great help with all the questions and concerns I had.
Great customer service, and well kept facility. I was assisted by customer service rep. Leslie.A, while I was there and she was able to answer all my questions and help me in the best way possible. I would recommend this location.
Employees are very friendly and informative, Leslie and Teresa especially. They answered all of my storage questions. Building is very clean and has a great atmosphere.
Great place to store your belongings
This place is really clean and the employees are super friendly, i met this girl named leslie and she is an amazing worker
Had a great experience here! Real nice everything is clean! Love the environment!
Leslie , Esmeralda & Teresa are the best. Super clean property and hard workers. No hassle getting what I needed done, definitely recommend :)
Leslie and Esmeralda are the epitome of helpfulness, hospitality, and answering storage need questions. The property is always impeccably clean, amazing all around.
Very clean and helpful staff!
Great service and location. Promotions are the best!!!!
I've rented here for a year and I've always had great experiences. Ease of access and great customer service. The rental office has very helpful people. These young ladies Esmeralda and Teresa are always there to help. I highly recommend this storage location.
Mateo was very helpful, and answered all our questions regarding the public storage facility. Great customer service, highly recommend !
Probably the best facility I’ve ever seen! Super clean, the biggest location I’ve ever been to, and the staff is super friendly and knowledgeable; especially Esmeralda. She is the best! Made me feel welcomed, best customer service ever and I had a great experience. DEFINITELY RECOMMEND COMING HERE.
This really the best storage in Glendale, no disrespect to the other one on San Fernando. Teresa and Esperanza are great! Oops typo, her name is Esmeralda! For your storage needs go to these two, they will get you right, and they make sure you are maximizing your space. Will definitely be going to this location whenever necessary!
I always purchase my packing supplies from public storage. The boxes are so sturdy and reasonably priced, especially when you purchase in bulk. The clerk at this location was so helpful and pleasant, she made great recommendations and helped load the boxes into my car.
Came in yesterday to look at some storage units, I was helped by Mateo and Esmeralda in the front office. Mateo showed me a couple of spaces and was really helpful. The place is really clean and well maintained compared to other storage facilities. DEFINITELY RECOMMEND RENTING WITH THEM.
Love that part of climate control. The lady wanted me to post my comments about this place. I'm nice and stay due 2 location. New building great veiw.
Great service and respectful employees!
convenient to reach the location and facility is properly maintained
I am so pleased with the service I got from Megan, Ashley and the District Manager who gave me super fast service when I requested a W-9 form it was all done in less than a hour when I wasn’t expecting it till the next day.The service was fast prompt and very courteous. Much Love, Charles Modrich
Front desk people(Ashley) is very friendly and quick In assisting. Very fast checkin hardly takes 10minutes.
Great staff they were very helpful and so sweet when helping me find a location.
Both Esmeralda and Miguel were very professional, courteous and outdid themselves as far as giving the best customer service possible. Esmeralda was extremely knowledgeable and helpful ensuring we had the most appropriate unit for our needs after asking specific questions when we phoned in for information. The actual visit was very brief as we just had to sign the paperwork after viewing the unit so it was a very good all-around experience.
Amazing customer service. They are very helpful and respectful employees. Best Public Storage in the city.
Friendly and helpful group of people
Public Storage keeps my belonging safe and secure. Been a member at this location since they’ve opened! Easy access off of the 101 and 5 freeway! Great customer service and friendly staff!
Today is March 13, 2020 and I've just rented a larger space in the same building into which I will transfer the contents of my other spaces and what a joyful experience it has been! Saying that I was merely helped by both Teresa and Robert would be an understatement. Teresa helped me a few weeks ago as I began to assess my space needs and to minimize the cost and Robert helped me continue to assess the remaining aspects of my decision, all with great patience and solid information. This facility continues to deliver a clean environment, great access, and cheerful employees who even let this old lady gab at them! 😄 2016: I waited for this location to open mainly for close proximity to my current home, but the bonus has been the customer service at this location. Everyone has been very helpful and accommodating every time I've been there. Thank you!
Robert was great!!! I was blown away by how personable he was and easy the transaction was. Thank you for your business as I tried going to another Public Storage and didn’t have the same level of courtesy.
Good customer service, friendly and courteous, robert and esmeralda always helping with my needs, i have 3 units and had not have had a problem in 3 years would recommend
Rude help...expensive and keep raising rates...need to move out
Great service! I especially loved how helpful Gaby was!!!!! :)
It's my 1st time getting public storage and had an amazing experience! Everyone are really helpful and nice with everything, shoutout to Gaby who answered my questions guided me through :) definitely will reccomend to my friends and family!
This store is amazing ! Love the customer service I received from Gabriela, Esmeralda and Robert.
Great customer service , friendly staff. Robert, Esmeralda, Gabby, and Teresa are great, they help out the best they can which never disappoints.
Great service & they answer calls quickly and efficiently. I wanted to see how big of a space of a storage unit would be and was able to get dimensions and capacity. Very fun, friendly and attentive. Also, Gabby was always ready to answer my questions and give me a tour of my new unit.
Teresa and Emeralda are fantastic. They are super helpful and very kind. They deserve 10 stars :)
Teresa, Esmeralda and Rob are the best they are highly knowledgeable and very professional. I recommend this facility to anyone looking to store your belongings. The facility is clean well lit and very secure. Thanks for the great for the great customer service.
Amazing experience, wonderful staff . Roberts made sure all my questions were answered , very polite and welcoming . Clean property is a plus !
Robert was super helpful today with our new storage unit! The rest of the staff were friendly and helpful as well but I wanted to give him a shout out in particular. The facilities are excellent with plenty of room for dozens of vehicles and a few good size moving vans / trucks without really getting in anyone's way.
Robert, Steven, and gabby are the best! They answered all my questions
Very spacious units. Helpful workers. Beautiful location. Gabby is the best
Robert is the best ever
Great service, easy to use/come and go. Would use again in the future.
Super helpful, willing to work around last minute scheduling which is SOOO valuable, Robert is the absolute best and always comes through! When getting your first unit, changing units to upgrade size, he’s your guy!!!
Gaby is fantastic! Amazing customer service. She answered all my questions and concerns. This facility is also very clean and well maintained !
I used Public Storage for over ten years and had a great experience with them. This year my family was in search of self storage facilities in the Los Angeles area. The PS site at 5500 San Fernando was/is right for us and will be right for you! The facility is clean and the associates who work for the facility are knowledgeable and helpful. The attendant named Robert has been superb and has gone out of his way explaining the nuances of my contract with me and the supervisor/manager, Mr. Gomez has been extremely responsive to our needs as customers. I and my family travel extensively inside and outside the continental United States and need service we can count on. The price is right, the people are right....put your belongings and your trust in Public Storage.
Gabi, Teresa and Steven made the process so easy. Highly recommend!
Super helpful and friendly staff. Extremely clean space and very well maintained. 5 stars!
Teresa was extremely helpful. The best customer service experiences was exceptional. It is a very nice and clean facility . I highly recommend it.
So glad to have a secure and safe place for my family to leave their items. I highly recommend this facility.
Teresia is amazing! Such a friendly clean facility. I feel very safe and secure here.
Robert and Teresa are the greatest! Easy and smooth. I trust this facility with everything. Love them.
This place is clean and the staff is really friendly-smiles everytime. I have used this location a few times and the service and space is constant. Happy place plus Golden Road is across the street so you can get a bite and drink after a long move or just popping by.
Staff is awesome. Very friendly.
Great, fast service!
Great Customer Service
Very friendly people, very clean and secure facility.
works for the cost.
Teresa, Shantel, Esmeralda, Robert, and Loerenzo, best employees They are the best Around!!!!
Esmeralda and Manely are great 👍
Always a Great customer service 👍
Lots of storage space for all of your needs
Clean facilities, friendly staff.
I had a great experience very nice and friendly employees thank you to Manely and Robert for the great customer experience
Great customer service, great team .
Friendly & most helpful staff. Excellent service!
Two big comments for those looking at coming here: if you have renters insurance already, check to see if it covers storage units and bring those details or you will have to get a policy there. And second: the little units sit above bigger units, so if you plan on putting heavy objects in there, ensure you can comfortably carry it up a flight of stairs and lift it into a space on your own
Manely is amazing! She helped us find the perfect sized storage without hurting our wallet, and she helped us get all the materials we almost forgot we needed. She was a great help, and the facilities are very clean and safe. I feel confident having a storage unit here. Also love that they have temperature control!!!
If I could I would give 10 stars to the customer service. Starting with Robert, Lorenzo and most important Esmeralda. Kudos for Esmeralda
Very good !!
Great storage facility. Manely helped us find the perfect sized storage without hurting our wallet, and she helped us get all the materials we almost forgot we needed. She was a great help, and the facilities are very clean and safe.
Teresa, Esmeralda, Robert, and Manely are awesome!!!!!! Consistent friendly, professional, and helpful service from the entire team every time I have walked into office. Storage units are spacious and clean. I feel safe that my personal belongings are stored here and love that it is with air conditioning.
The experience that we had at this location for Public Storage was excellent. Workers were knowledgeable especially Esmeralda. Thank you so much.
Our experience was great! Esmeralda's customer service is fantastic!
Very helpful staff - great service
This public storage is the cleanest location and by far the prettiest. It’s pretty large and has the nicest staff; they’re extremely helpful and approachable too. I’d highly recommend choosing this location as it’s not crowded by other businesses and right off the 134 freeway.
Absolutely an amazing experience all around ! Esmeralda, Teresa, and Robert are experts on providing excellent customer service and welcoming customers upon arrival! This crew is very well put together. If I could give 10 stars I would ! Unfortunately 5 is the limit.!
Better than expected. Usual 8% increase in rent after only six months, when inflation is running less than 2%, but then one is a captive because of the cost of moving.
Great customer service from maleny hope I got her name right! Came in today with my mom to rent a storage she was very helpful in showing us the units available. Great access hours and elevators is a plus I made a great decision on switching storages!
Excellent service !!!
Today I went to public storage and was very surprised to find two young woman named Esmeralda and manely to be so professional curdiouse and kind. Esmeralda was highly detailed when discussing the options that I had and she was easily able to multitask and I never once felt neglected. Manely on the hand was very eager and excited at the thought of renting a storage unit. It shows that manely truly cares about her job. Congrats to the person that hired these two ppl. You we're right on with your decision. Bottom line I felt as though I was speaking to the two owners of public storage because they were both treating the business as if it was their own company. They trully are invested.
What is your prices X THE sizes send your your schedulehu... And the other question to consider a person as a member with AAA .. THANK IN AD ANCE
How much is the rent for the 2nd month?
Climate controlled storage
Great prices and storage inside where air conditioning so you don't overheat I would recommend this to anyone
Great customer service
The place is always clean and the staff is always friendly. Several times I've had questions and they go above and beyond with customer service. I had some insurance questions and they answered them and helped me make the changes to my account without any hassle. I have several spaces there and will continue to use public storage for my future storage needs.
Customer service was really great! They are very kind and knowledgable. I would highly recommend this place for anyone that needs a place to store. Teresa, Sergio, and Esmeralda are the best!
Very clean facility. Very Helpful staff. Good experience all around. Would definitely recommend this location to anyone looking for a unit
The staff is very friendly, Teresa is always helpful and nice. Highly recommended place and safe.
Brand new, clean, air conditioned and friendly staff. 👍🏼👍🏼
Teresa, Esmerelda, and Robert are fantastic. I've been storing here for years and this is by far the best location around. Cleanliness is very important to me and they have the cleanest bathrooms around. I would encourage anyone needing storage to rent at this facility. Not only are they professional, but also hilarious and fun to be around. I find myself coming in just to talk to them.
Cleanest storage I have ever been to. Every other storage I have been to has been dirty/old with lights that don’t work. Not the case here. Never had to wait for a cart to use.The staff are always available and Robert and Esmeralda have always helped me out when I use the facility. 5 stars easy
Amazing customer service. Over the years I’ve had many different storage units over many different cities, and seriously no one has ever been so helpful as this PS has been. Prices can’t be beat either. Highly recommend.
Great location, great team, great service! I wholeheartedly recommend!
clean storage and helpful staff!
Teresa, Adrian,and Sergio are great! This is the bet location around.I highly recommend to anyone needing storage.
Excellent service 5 stars
Teresa and Robert provided great customer service The property is relatively new and well maintained
Jazmun is always such a great help and such a friendly person.
Facility is very new, Teresa, Robert and Adrian were amazing.
The Manager Teresa is so good at what she does! Real accomondating person! The facility was immaculate and I just love it!
This is a wonderful facility! I feel very confident storing my personal belongings here. The customer service is top l-notch. Robert was excellent the moment I walked through the door assisting me with my storage needs! A quality team and facility all around!
Theresa, Robert, Angelica, and Adrian (the staff) are so kind with their help! I really appreciate how nice and patient they were with me last week; setting up an account and process... especially when I was feeling rather stressed out and frazzled. It was towards the end of the day on the last day of the month and I could tell it was quite a busy day for them, but they were positive and good natured. Customer service and kindness goes a long way!! :)
These guys are always so nice, and very helpful. Plus This is one of the few places that is actually climate controlled, a real bonus! Happy to have a unit here.
This place is awesome. Robert, Adrian and Jerry are always super accommodating. And climate controlled. These guys are great.
Teresa and jasmun are amazing. This is a clean secure and well light facility. They are always smiling and ready to assist. I would highly recommend it to anyone needing storage.
Great experience. Great friendly staffs..
Great online price. Friendly staff
This is by far the best public storage I've ever been. While it's true that the climate system, and the security system puts it ahead of any other location, what it really puts it ahead is its staff. They are by far the friendliest! Theresa and Robert are always with a smile and willing to help. If we keep renting from this location is because of the staff. People like Theresa, Robert, and the rest of the staff is what makes this location being the best.
Adrian was amazing very helpful and responsible clean and efficient worker
Adnan, Tereaa, Robert, Jesse, and Jerry were so much help. The facility was very clean and organized. I really appreciated how the staff helped me with any and every issue I brought to them. I would definitely use this Public Storage facility again. Thanks Guys! Daniel
Facility is clean Jerry and Adrien are very efficient agents working there very kind and courteous and all in all very good experience. LB
I have been using public storage for years sunland and glendale this is the best yet! Climate control is wonderful helps to preserve items I have in storage the staff is absolutely the best! Starting with Jerry & other team members Teresa Jesse and Robert everyone is so friendly and helpful I live nearby and am in and out frequently I pay in person and its always a joy even though Im paying a major bill 😬LoL keep up the good work! You guys are the greatest!!
Everyone here is awesome, with amazing character and attitudes, and are very helpful! Jerry and Robert, especially helped me from start to finish with the process of moving in and out of my unit. The building is new and clean, which is a plus compared to other facilities I’ve been to. I highly recommend this facility!
Teresa, Jerry, & Robert are so kind. I have had my belongings stored at this location for almost 2 years. The location has always been clean, and more importantly safe. The fact that you can't even access the building without a code is a major plus. I appreciate that while traveling, I have had a place to store my important valuables without worry. This team has been amazing and I am grateful.
What a sparkling clean and efficiently ran facility! The staff here has always gone way above and beyond for me. They've helped make the whole storage process less grueling and even fun at times!
Fantastic experience here. The entire staff was friendly and helpful, making my move relatively easy. We backed a 28 foot trailer into the lot and easily unloaded our locker, and once again, the staff was on point, getting the gate for the driver, providing dolly support, etc. Shout outs to Theresa, Jerry, Adrian, and Robert. Thanks!
Wonder wonderful staff! No words!
Adrian is amazing! He listened to my needs, was empathetic to my situation, and was all around a kind pleasant human. For sure will come back to this PS for my future storage needs. I should also mention, though I do not know her name, the woman he was working with was just as sweet and caring during my stressful move. Thank you both!
I’ve used this public storage for more than a couple of years. Their staff is very friendly and very willing to work with you. Theresa, Robert and Adrian are the best!! Very clean facility and easy to get to. Parking is great!!! Highly recommend for your storage needs!!
Theresa, Robert and Adrian are amazing.
Adrian was thorough, pleasant, funny AND speedy!! The facility itself is well organized, clean, and easy to navigate through.
Had a great experience at this Public Storage. The facility is clean and the staff are friendly and professional.
Adrian was extremely helpful and very knowledgeable of the process and his duties. Made moving much easier.
Well about this location i love t. I was planning to stay just a few month until i would get an apartment to fit all my stuff but i was going to look hard for an studio that would be cheaper although i ended up staying now for about 2 years. It has it owns secure gated parking. You need a code to access or otherwise you wont coming after office hours and to be honest when i did the reservation to look at my garage robert i just wanted to let everyone know he is like the best in customer service. Cool ask questions and charismatic guy. I went with my girlfriend and now we both love this facility also it has climate control and its in good condition
GREAT LOCATION. VERY CLEAN AND THE STAFF VERY PROFESSIONAL. TERESA and Felipe Rock!!!
Robert Teresa and Jerry are awesome thank you for the great service
Robert Jerry theresa were awsome Great service !
This facility is amazing. Very clean and friendly staff. I'd like to thank Robert for his professionalism and helping me with my storage needs. I'd like to also address Teresa and Jerry for giving me great customer service.
Teresa was such a great representative today at Public Storage. I went to 3 different storage facilities today and she exceeded my expectations with her superior customer service by far! This location is also very clean and looks brand new. I am a happy customer.
I never reviewed a storage facility but have to say something about this location. I have rented here since they first opened. This place is the best! The facility is by far the nicest, the best maintained, and the cleanest Public Storage facility I have ever used or seen. You can’t go wrong on any level for your storage needs. Thank you to Robert, Teresa, and Jerry for always providing friendly and awesome service.
Adrian was a great help in a time crunch for me! Truly great service.
Great customer service! Very satisfied!
Went there today at 6:15 and still was offered the best customer service as of I walked in 9:30 am! Was able to move me out and help me out with everything i needed and more ! Teressa and jerry and Beatriz are amazing employees and should be highly recognized.
The inane security here will drive you insane plus it still pretty expensive for a small unit with insurance included (don't be fooled). You must use a code to get in the gate outside of normal 6am-6pm hours and then you can't get in at all after 9pm. In addition, you need to use your code to open the doors inside and to even get out of the gate from inside. What is this, Fort Knox?
I’ve been a tenant of several SoCal Public Storage facilities through the years. This location sets a new, high bar. The facility itself is brand new, or a few years old at this point. What sets it apart is the staff. I visit my storage location several times a month, and the staff always recognizes me and takes a moment to greet hello. I have come to learn a few of their names through the last year and I can confidently say Jerry, Teresa, Jesse and Jazmin always make themselves helpful, approachable and have an A+ attitude. The service paired with ample parking, the brand new facility and the temperature controlled space make this the flagship Public Storage location.
Teresa.Beatriz.Jerry & Jesse all have been a great help. My disabled grandmother got only the best service. Best spot in town.
clean building and unit, easy to access bathroom lots of parking and carts, so far so good....and jesse jerry beatriz and teresa were all very helpful
Great for anyone
The space is large, clean, and reasonably priced. Storage areas are temperature controlled and secure. The best part is their level of customer service. I can't think of a single thing that would have made my experience more seamless. Beatriz was an incredible help.
Patty was very helpful! She andwered all my questions with great consideration to my needs. Great customer service :)
Patty , Rober and Jerry were very helpful.
Great service from Beatriz ,Jesse, and Jerry.
Jessie was very patient . Explained me details and went out of his way to serve my needs and get the best price .
Thanks to Beatrice, Jesse, and Robert for wrangling us a bunch of materials at the last minute!!
I’ve had this storage unit for over 2 years, I keep a lot of my restaurant supplies there. The facility is very clean and new, the staff is very friendly and also greet me with a smile whenever I go ask for a cart. Patty, Robert, Jesse and Jerry are the employees I’ve interacted with the most.
I’ve been here for a few months, great service from patty
Robert, Patty, Jesse and Gerry are awesome! So helpful and friendly. Highly recommended!!
This is a clean facility, with a friendly and helpful staff!
Very good move in experience. Beatriz, Patty and Jesse were extremely helpful.
Robert, Patty, and Jerry were phenomenal! A++
Jesse Jerry and Patty were super helpful and nice. This trip brightened or day :)
Awesome place Jesse was super helpful. Clean and well located will recommend it.
Jerry, Jesse and Luz were very helpful! I would recommend this facility to anyone! I felt safe having my belongings there!
Great customer service by Jesse and Luz! Really was helpful on my storage transfer!
I just vacated today and want to thank all staff for a great experience. Thank you Patty Jerry and Jesse. Best customer service ever. Very clean facility. (:
Patty, Jerry and Jesse were super helpful! After a long trip cross country, storing my stuff and pulling it out was the best part of my trip!
Great location , processing my reservation was very fast thanks to Patty. Excellent customer service, Patty and Jesse were so helpful in getting my stuff situated.
Clean facility,good service, very nice & friendly staff. Thank you Jerry,Luz,Patty & Jesse for your help
I have nothing but great things to say about this PS location. They are one of the best and have an incredibly helpful staff. Jesse helped me find a larger unit to help consolidate two smaller units I had and was able to answer questions about store policies and availability. Patty and Seth were also helpful on subsequent trips back to cancel the older units and to answer other questions. All around a fantastic experience outside the service itself which is providing me a place to store items that are too bulky for my apartment.
Clean, functional facility, friendly and helpful staff. Much gratitude to Jerry and Seth for helping ease the workload. I would recommend this particular location to anyone looking for storage, as it's probably the most well operated storage facility I've ever been to.
Excellent customer service Seth, Jerry, Jesse, and Brandon are great. This place is always nice and clean.
Ever since this new location opened up I have been treated exceptionally well. My go to guys are Seth, Jerry, Brandon, and Jesse, those guys are always very professional and make me feel like a VIP. I'm leaving my unit, no longer need it, but if I ever need a place to come back to this is the one.
Been hoarding all my personal treasures here. Its very clean, safe, and they have super deals.
Teresa and Robert are the best!
El día de hoy fui a public storage para checar precios me ayudó Patricia,era mucho dinero para mi presupuesto así que me mando a otra locación el lugar estaba muy limpio y el servicio que me brindó Patricia fue exelente
Good hours, polite staff, okay prices for short term
The people at this PS are so genuinely kind and friendly. Teresa and Robert were very helpful. And Jerry is the absolute best! He walked me through the whole process and I felt like I was talking to an old friend the whole time. I rarely experience customer service this excellent anywhere! The facilities are safe and clean. I reserved last minute but still the entire process was seamless from beginning to end. And when I pop in to get things out of storage they remember me and check to see if I need anything. Moving is such a task but this was by far the easiest part of my move and I really appreciate their effort and efficiency. Helped to make the whole process less stressful for me. Thanks!!!
Efficient and professional
Great and safe storage .Helpful employees. I liked this place very much.
I've never had a better service anywhere and Teresa, Jerry and Robert provided excellent service and extremely professional I strongly recommend this location for all your storage needs
Modern, clean facility with friendly & helpful staff
SCAMS. They run three scams here: First, they will jack up your monthly rate severely right after you go to the work and expense of moving in. Secondly, they hard sell a virtually worthless (but expensive) "insurance". Thirdly, they promote "1st Month Free", but it's just another bait and switch because after you sign, they just give you till the end of the month free. If you sign up on the last day of the month, that means your one month free = one thirtieth! of what you were misled to believe. The facility itself is fine, but the unethical business practices are nothing but bait and switch.
Adrian was so super helpful in making sure I found a unit that not only fit my needs but my budget as well! He went above and beyond to make sure I was satisfied, including arranging a unit at another location and staying past posted hours of operation. Thank you so much for your help!
I been here for almost a year here , and today I got the most helpful things ever I should move so fast from California to Florida and public storage help me with everything inside. Thanks you so much
Clean facility,reasonable price and professional staff.
Robert Jerry and Teresa are awesome . Best facility in LA. Customer service is awesome and clean facility
The team (Jerry, Robert, Teresa, and Darrynne were there to help) are totally awesome. They are very accommodating and willing to lend a hand. Thanks so much for being so professional!
I'm satisfied with this storage. Teresa jerry and Robert are excellent staff. They are always kind courteous and attentive. I highly recommend this place five star. Check it out!!
Prices raise after a while so careful. And make sure you pay on time cus the penalties are steep
Jerry, Teresa ,Robert are very nice helpful property is clean and they are all very fast
I've had very good experiences at the numerous Public Storage locations that I've been to and this one is no different. Jerry, Rob C, Robert, Teresa and co goes above and beyond to help you meet your storage/packing needs. Highly recommend this location!
Great service love the team really helpful very easy getting a storage couldn't have asked for better service definitely recommending it to those who are in need ask for Carina Teresa or Robert all helped me out with whatever questions I had or things that I needed
Because all the employees are usually very helpful. They are polite, respectful , and courteous. They are knowledgeable, resourceful, with plenty of good ideas. And what's more, not one time did they ever make me feel bad when I got lost in a maze of never ending corridor and could not find my storage space.
Robert, Jerry and Teresa and Amanda were so awesome, they helped us check-in, and they were also very helpful when we checked out. They've exceeded all expectations, and we'll definitely recommend to our friends and family!!!
Quick and easy set up, the management team was helpful. When it came to loading the storage unit, they made it simple with open hours and usage of their in-house carts. Thanks to the management team, ask for Jerry, Frances, Rob.
Robert and Jerry are the gratest. Teresa has a great crew. I recommeneded this place to anyone. Thank you guys.
Amanda and Theresa were great! Very friendly and helpful. Clean new facility, reasonably priced, extremely convenient location.
First acquired a unit in August 2015 when we were moving because our building was being demolished. Was able to reserve a unit easily and quickly. At the time needed a unit close to the door because there was so much stuff to bring in. Was accommodated nicely and have had the unit since. Now we needed to clear out the unit asap and was able to close the account quickly and without too much hassle. Teresa was wonderful! She was extremely helpful and friendly, always a smile on her face and a great attitude! =D Thanks Teresa you're awesome! 💕
Great service and awesome team Jerry Teresa Robert and carina are amazing
I didn't need my storage anymore so I left. Had to move again and I came right back! Carina, Teresa and Robert are absolutely amazing! Very clean location, great access hours and they make you feel welcomed.
This location was so helpful!!!!! Teresa, Jerry, Robert & Frances really helped make my stay here pleasant. Plus the unit was super protected and safe. I've tried a bunch of public storage locations and this is by far the best!
Karena , Robert, Jerry and Teresa are very good people have excellent great customer service. Taresa is a good manager at this location always happy. Felipe he ok between 1 to 5 I give him a 2 everyone else a 4 to 5 star rating.
Teresa and Jerry are two of the best public storage service reps there are. They make life easy and are very accommodating… this particular location is always safe and clean. Teresa and Jerry reduced my worry of finding a safe place to store my valued personal belongings and kept the process straightforward and quick. I was in and out and all of 15 minutes… This is the best public storage facility of all storage facilities....
This place is nice and clean and the staff friendly. The one star rating is due to their corporate customer service and policies. After a week I decided I wanted to put more in storage than I had originally planned. I called the location office to upgrade to a bigger unit. turns out, it isn't possible to upgrade a current (1 week in) unit. I have to get another unit with no move in discount plus still pay for the full month of the unit I've had a week. So basically pay for two units when I only needed 5 more feet of space. I called the national customer service and was told the same thing. I explained that I'm trying to give them more money. They gave me the alternate choice to move out of my unit then get a different unit in 7 days. When I said this was horrible customer service the person asked if there was anything else they could do. I had to laugh. I said she could figure out how to make this work. She responded with "have a nice day" then hung up on me. I called the new Extra Space just down the street. I had planned to move from an Extra Space location in LA to the Public Storage location as it was more convenient and their prices were good. Even though I'm an existing customer with Extra Space they still gave me a month free and will prorate the month at my old unit. If Public Storage had figured out how to do this they would have had a customer for at least the next 2 years but now they've lost a customer forever.
Teresa, Jerry and Robert... were awesome, amazing service and people.
Renting at Public Storage was a breeze. I'm sad to move out, I always came in and payed my bill and loved the service from Teressa and Robert amount the few. The facility is always clean around my unit and in the halls and all the cameras make me feel safer than the other stoatage facilities in the area. Great job guys keep it up!
Temperature controlled storage units. They're clean and professional. What more could I ask for
My experience at Public Storage on San Fernando Rd. was excellent in every way. The facility was very clean, temperature controlled and well lit. The staff there are the best! Teresa, Robert and Jerry went out of thier way to make sure I had everything I needed. They even drew me a map to my unit so I would not get lost. They were extremely friendly, helpful and efficient.
What a wonderful and helpful team! Robert, Teresa, jerry, and Sergio are absolutely amazing! I'd recommend them for your public storage needs!
This location is amazing Teresa, Robert, Jerry and Sergio are always helpful. This Location is climate control, carts available to help you move your items and hours are great (6am-9pm). The facility is alway clean and well maintained! If you want great service and safe location I highly recommend this location!
Just would like to say that TERESA & JERRY have been very helpful ever since i became a customer & still am. Having good customer service is one thing i look at and at this one right here has them. would also like to say thanks TERESA u have been one of the ones who have really looked out i really appreciate you good looking out
We moved to this property to weeks ago, it is a new property, but unfortunatly it is not clean at all , our storage is in the 4th floor, and the floor is always dirty, the elevators are always dirty as well , and so dusty. Can you imagine, that we never a trash can in the property?? First day while we were moving to this storage we saw trash on floor all over the place. And i was telling my husband, tenant should be clean and should not through trash on the floor. But day after day i realized thst no trash can in the place, so tenants finds it easier to through things on the floor. I suggest tgey should clean every day, cause i see bunch of employees sitting doing nothing all day. We were dissapointed since we moved to this storage. We used to be in a different storage , so cleannnn, have very nice snd clean smell always. Elevators are super shiny and clean and sll floors as well. I do regret moving to public storage. Maybe if they stsrt cleaning, and putting trash cans at least near the elevators or in the lobby, would be good for them.
Friendly staff and very clean space
Great service at this public Storage. Teresa was a tremendous help. Will come back soon.
Have been using the storage space for a few months and today received a letter by mail with my NEW monthly rate. Without any explanation they just raised my monthly rate from $211 to $237. And there is nothing you can do about that as the agreement actually mentions random price adjustments at any time. Sneaky and greedy Public Storage.
The staff is friendly and helpful. The space is clean, well -lit, and affordable. I recommend this site highly.
What Storage ? Were talking Luxury Air conditioned Suites with the best staff in town . Way to Go Public Storage! Y'all Rock!
They helped me a lot, especially a very kind girl named Mary, who explained all the details with great patience. and now I am a grateful client company.
Robert & Theresa whom are representatives at this facility are Awesome, HELPFUL & afficient with assisting customers & All of your storage needs!! If you are looking to self store items this facility is a must...
Maria was great. Took me on a tour and was very kind. Facility is so clean and organized. Will recommend my client to this location.
Teresa,Robert, and Maria are very generous people and helped me with a minor problem I had ... Thanks a lot !!
Teresa and Maria are excellent. Great service from all of the staff and they are friendly. The facility is very clean at all times and safe. I would store my things there again. Thank you for great experience.
This facility is great. Clean and very friendly staff. Robert was especially helpful and friendly. I did not know the exact size I needed I gave him the information on what basics on what I was storing and recommended me the perfect size. Thank you Robert and team. -V
Love this place
Robert and Teresa made my entire experience seamless! From the moment I moved in until today when I am moving out (leaving to Utah, otherwise I would have happily continued to rent here). Their smiles, genuine care, and willingness to help in any situation is worth their weight in gold. They deserve a raise and promotion !!!
Very helpful staff, clean space, great experience. Robert especially was friendly! Thanks again!
I had excellent service here. Thank you so much for your wonderful help. Also got a really good deal haha. I would totally recommend this facility for your storage needs. Felt completely safe and secure! Thanks to Robert for your great service!
friendly staff and all indoor climate controlled storage spaces. specific per-unit code required to get into each building and floor. very clean and well-lit.
Only doing this because of a young lady named Amanda. Supppppppppper cool and helped me and my Mom trememdously.
I recently rented a unit for a few months while I was moving in to my place. Facilities were clean and easily accessible - and the helpful employee Amanda was courteous and quick to help me out with my questions. Would definitely use this place again should the need arise!
Don't store here. They gave me a false quote online and when I arrived it was a lot more. Reluctantly got it anyways. Then a few months later they raised it again by $21. Very shady.
I rented a space for 3 month and i was very satisfied from day one the service is great . The managers there are very friendly thank you Teresa , Robert ,Gloria and special thanks to Jerry, he is the main reason that I will refer this place to everyone.
Excellent facility. New, easy to access.
Robert was super cool and very helpfull.
Amanda is the best!! Jerry told me to talk to Amanda and it totally hooked me up. Seriously I have never had a better experience.
Dylan and Robert were wonderful! Very helpful and took the time to make sure I had the exact space I wanted and needed and at the right price!
I thought it would be cool if I share my experience with you guys. They are are great very very polite and helpful specially Threasa and Robert i'll be very helpful considering the fact that I'm using the facility for business purposes. Thank you guys
This Public Storage is wonderful all around. Teresa and her staff are incredibly personable and helpful. The facility is top-notch with climate control and great security. It's by far one of the cleanest Public Storage I've seen. I feel completely secure having my things stored here. I highly recommend this location.
Angelica was super helpful and nice. I was in and out in 20 minutes with a clean storage space.
Rafi made it easy for me to get storage and 100% customer service! Great guy to work with! Thanks Raffi !!
Robert and Teresa were sooo professional. Team was amazing and very attentive to our needs. I'm so happy to be storing here. The most clean and nice place I have ever stored. We're so happy we have found a final storage place for our belongings. I highly recommend you change storage and use public storage on San Fernando P.s. this is a actual customer. Not a worker or robot. 😃
Teresa is out of this world. She must be a valuable asset to your company. I am sure she will quickly ascend thru the ranks and achieve a upper management position. Thank you JC
Awesome, professional experience !!! You definitely get your money's worth and then some !! Great staff, great trucks and overall great experience ! llllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllllll
Great experience!!!! Teresa was very professional, friendly and extremely helpful. I had a very positive experience. My thanks to you Teresa for making this so easy.
Great staff!! Great facility! Love this place.
Young vibrant brilliant staff very helpful had all my needs taken care of five stars nice Teresa and Angela are highly recommended
Battery died while there, Seth in the office was quick to help, got my car going and us happily on our way back home. Such a clean and organized facility with great customer service!
This is the best facility ever teresa jerry and angela are always helpul. If you are looking for storage I highly recommend this place. It is secure clean and very well run. Teresa the proerty manager is the best she has the answers to everything and she seems to really care about your stuff. Hours are also a huge plus 6am-9pm which is helpful since I work late.
This is a great location, Teresa and Angelica are fun and always helpful. This location is clean and well maintained. I highly recommend you go see them for your storage needs! Thanks for the great cuatomer service! 😁
My experience: I made a reservation online. Within 30 minutes a personable woman named Teresa called me back to to schedule an appointment. When I arrived she was ready to meet me promptly. She gave me a tour of the faciity and my prospective stoage space a 10'x 20'. She anwered my many questions patiently and she helped me register and sign up professionally. I would like to commend the young woman manager Teresa as being an execellent representative for the Public Storage Company. She is obviously intelligent, professional, patient, and very experienced in her position. Not to mention that while she was assisting me so expeditiously, she was also training a new worker. I could tell she was also a good teacher at the same time and she multi-tasked easily. Thanks so much Teresa !
Jerry was very. Cool. He explained everything well. Thumbs up
Robert, Jerry, Teresa and Oliver are the best. Always ready to help. Great place to store you stuff.......thanks much....
Angelica & Teresa gave such excellent customer service! I highly recommend Public Storage in Glendale!!
If you're smart you would take your business elsewhere. We are paid up for the month and have been denied access to our unit for late exit but we had left a car there and came back for it and got in as someone was leaving and put our code in to exit. This was Monday the 25th of Jan and Tuesday the 26th we were denied access and escorted out even tho we are completely paid up keep that part in mind. We notified them Tuesday and said we no longer want to do biz there so we were giving notice that we would be out by the 1st. Well it's now the 31st and we still have no access and so they want to keep our belongings because they saw what I had. Nonetheless we want out but they won't let us leave. They said they are thinking about evicting us but we already decided with notice that we wanted out. Daniel Knipp the district manager is a ignorant power hungry kid who does nothing but contradict himself and he's never available for any kind of emergency nor do these people really give a Damn about returning calls in a timely manner. My personal advice is to RUUUUUUNNNNN! I have a feeling this is gonna get real ugly.
Love the staff here! Amazing customer service, I really feel safe about storing my personal items.
Cory Oliver and Teresaa are amazing! Good customer service, helpful, they really try to do all they can to help us with our move ins.
Theresa and Jerry were amazing! The space is very clean. They were super helpful in helping me to find the right size locker at the right price! They were also cheerful and delightful and fun to work with. A great storage space, i highly recommend it! Thanks Theresa espeicially for your excellent customer service on the phone and in person!
Public Storage in Glendale was beyond what we expected. Very clean, spacious, and well kept. Robis, Amanda, and Oliver were the ones who helped me get a unit for my company and they were beyond helpful. They were very friendly, attentive, and made it an all around great experience. They remembered me when I came back and their customer service makes you feel like you matter to them. The prices are fantastic, you can't beat it, and the service is top notch compared to other storage places I've rented from before.
I'm renting here with a friend of mine and the staff here are always great. The guy we usually deal with, Robis is great. He's always ready to help and always cheerful and the property manager Teresa is also always great. I recommend coming here for a clean location and a friendly staff.
This property is amazing. Isaiah and Alejandra helped me with showing spaces and answered all my questions. New building,clean place, great rates. Check them out make the switch today. 😎👍
The only complaint I have is I wish carts were available after hours, and I wish there were trash bins around as I am downsizing. If it is after office hours when I am there to go through my things, I have to lug a huge trash bag, load it in my car and haul it off. The staff is friendly and helpful. A friend helped me move stuff into the unit. He is tall, young and able to reach high places. While it made it easier to get more stuff into the unit, I had to get a few of those things that were out of reach. One of the staff members actually came to my unit and helped me get those items I couldn't reach so I wouldn't fall and risk injury. That was greatly appreciated.
Clean, friendly, awesome :). Vlad is really cool! Great customer service :)
My dealings in person and over the phone professional and courteous as they should be but all with sense of humor. I dealt with Amanda and Teresa. The location is clean and feels secure.
Best service ever!! Great staff and absolutely clean and well maintenance building.
I was very satisfied with the location, facilities and for the most part the staff was helpful, although they are very anxious to leave right on time. While I am very confident in the security measures taken, once I was actually moving in I found the constant need to punch in a code for the elevators to be very inconvenient. I was also disappointed in the fact that the dolly's are only available during office hours. I wish there was some other way the dolly situation could be handled.
Just rented a small locker, and was very impressed by both the staff and the new facility. Amanda helped me get started and was a blast. I would highly recommend this place to anyone.
I have used other Public Storage Facilities - the staff, building, everything about this location is outstanding. It was Fun to work with this staff. They were helpful in everyway. Good Job!
This location is an Excellent facility. But not the Glassell Park Public Storage. That Glassell Park facility says that they're climate controlled, but don't believe it! It's so hot and humid inside their main building that I had valuable keepsakes ruined. It's especially hot & humid if you have a unit on their 3rd floor. Like a sauna on hot days. Called the company to correct. Resulted in AC being turned on for a short while. Then off again a few days later. It's even off during these 90-100 degree days we're currently having in Los Angeles. Too bad this one location is spoiling the reputation of PS. HOWEVER, THE NEW SAN FERNANDO ROAD FACILITY IS ABSOLUTELY F A N T A S T I C ! Nice people, great facility. Honestly cool Climate Control inside on all floors.
The Staff was very professional and friendly. The facility was very clean and well-lit. I worked with Lucy and Heather and they offered exceptional customer service. I inadvertently left an item in the facility and when I called to get help Heather went above and beyond to assist me! Thank you for such great customer service!
Very quick, helpful and efficient
This is the newest facility in the area from Public Storage so it is very clean and everything worked. The people who work there were courteous and attentive to my needs. I would have given it 5 stars had I been told about all the fees (insurance for my stuff, the new lock you need to buy to lock your storage).
Vladimir was very helpful and informative. Quick and painless.
The only word that comes to mind is “OUTSTANDING” Randy & his staff are a great team! They are Friendly, Professional and Very Efficient…! I was pleased with the way Randy explained in detail all the policies and the choices I had for the storage unit. He is a good people person! Thanks Guys. Andres L.
randy was awesome!!!!! he was very patient he showed us the different units and very helpful with our decision that would be the best unit for us