Public Storage Self-Storage Units at 18440 Burbank Blvd, Tarzana, CA
18440 Burbank Blvd Tarzana, CA 91356
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
3'x4'Online only price$ 52/moSmall 3'x4'
$ 52/mo $76Best Price Label2 unit left!
5'x5'Online only price$ 110/moSmall 5'x5'
$ 110/mo $ 110Best Price Label1 unit left!
5'x5'Online only price$ 150/moSmall 5'x5'
$ 150/mo $ 150Best Price LabelHurry!
- Inside unit
- 1st Floor
5'x10'Online only price$ 154/moSmall 5'x10'
$ 154/mo $ 154Best Price Label1 unit left!
5'x15'Online only price$ 265/moMedium 5'x15'
$ 265/mo $ 265Best Price Label2 unit left!
10'x15'Online only price$ 360/moLarge 10'x15'
$ 360/mo $ 360Best Price Label2 unit left!
10'x20'Online only price$ 399/moLarge 10'x20'
$ 399/mo $ 399Best Price Label1 unit left!
15'x15'Online only price$ 506/moLarge 15'x15'
$ 506/mo $ 506Best Price Label1 unit left!
9'x20'Online only price$ 513/moLarge 9'x20'
$ 513/mo $ 513Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x20'Online only price$ 546/moLarge 10'x20'
$ 546/mo $ 546Best Price Label1 unit left!
- Inside unit
- 1st Floor
15'x16'Online only price$ 679/moLarge 15'x16'
$ 679/mo $ 679Best Price Label1 unit left!
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
20140 Sherman Way
Canoga Park CA 91306
Self Storage Near
7660 Balboa Blvd
Van Nuys CA 91406
Self Storage Near
8200 Balboa Blvd
Van Nuys CA 91406
Self Storage Near
21321 Vanowen St
Canoga Park CA 91303
Self-Storage Near Tarzana
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Tarzana Storage Units Near U.S. 101
Tarzana storage units off of U.S. 101 make it easy to get organized in the greater Los Angeles area with indoor storage units and outdoor storage units in a variety of sizes.
Small Tarzana Storage Units
Golf club storage is convenient here for you store a couple sets of irons, wedges and putters between tee times at the El Caballero Country Club in one of our 5x5 storage units. For even more recreational fun at Lake Balboa/Anthony C. Beilenson Park or Topanga State Park, our 5x10 storage units can also fit camping gear, sports equipment, fishing supplies, mountain bikes, and more.
Medium Tarzana Storage Units
Apartment dwellers, retirees, and young families alike will all love our 10x10 storage unit, which have space for several rooms worth of furniture like mattresses, desks, and couches, as well as appliances.
Large Tarzana Storage Units
For your largest storage projects, 10x20 storage units can help you out during a remodel, move, renovation, or business endeavor.
Most of the storage units at this location are indoor storage units, but we do have a selection of outdoor storage units for those who want drive-up access as well. With self storage this convenient, you'll have more time to enjoy nearby gems like Sherman Oaks Amusement Center or the Skirball Cultural Center.
For storage that works on your schedule, use our eRental program to book a contactless move-in today!
We also have plenty of storage units nearby at Sherman Way and Balboa Blvd, so don't forget to give them a look if you're still looking for self storage in the area!
At this Tarzana Public Storage you'll find:
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 554)
Tania has been very helpful she needs more stars
Tania has great service
Great location next to the freeway and big parking. Area. Easy move in easy move out..ask for Tanya, she is the property manager and is very helpful with details of what to store and not store.
The employees of this branch are very rude and liars. Unfortunately, the customers of Mexican speaking services do not treat customers well at all.
Thank you tania so good lady
Thank you Tania for ur help
Great service appreciate everything Tania did for me 😬
Muy Excellent sevicio muy amable excellent work
Thank you Tania for ur services
my experience was great tania was very curtious and polite great customer service will definetly
Un Excelente lugar para guardar tus pertenencia, con el mejor servicio y buena atención
Thank you Tania for great services give more stars
Keirik Montano is very professional ! She explained to me everything I asked about renting the unit . Also she is showing to me few units . Very nice and professional ! 👍
Gracias por su servicio
Great service I love there assistance they provide always helpful
Great job Tania
Raise rent $200 at once with no explanation had to move to smaller storage
Had an awesome experience at this Location I was helped By Tania, and she did an awesome job was very detailed and explanatory on my concerns.
Came in to rent a storage unit today and wanted to see the difference between 2 sizes and Kelly took the time to show me both and didn't make me feel rushed at all and answered all my questions. Thanks for all the help.
Jonathan was very helpful and answered all my questions! Excellent service!!
Amazing customer service from Angelica and Delia. Good, clean place to store your items! Thanks guys for all of your help!😊
Manny was very helpful in assisting me replace my lock. He was courteous and attentive all while training new hire Josh who was also friendly. Thanks
Manny was amazing ! Very thorough and made sure I understood everything before leaving.
Called the office for a concern with my storage rental fee, and thanks to Manny who was very kind to help out with the monthly charge. He was able to give me a 3months of credit, so instead of my monthly rental fee increase this May, it was pushed to August🥳 Thanks to Manny, he’s great with customer service!
Manny was very professional! Great service
Manny is the star employee, not enough stars available to give him. Quick prompt service, made it a priority to assist me with storage issues. They should give him a raise!!!!
Gracia por servicio viky y manny
Manny were very helpful and knowledgeable of her job.
Facility is very clean, well run and secure…and well lit. And Manny at the front desk was super helpful, polite and gave great customer service which seems increasingly rare these days…He made the experience of renting a storage unit really easy and pleasant. 10 stars for him.
Wonderful treatment by employees name Delia.very helpful answered all my questions. Very polite I recommend
Manny took the time to listen to my concerns and found a solution for me. I was ready to switch storage locations but the excellent customer service he provided kept me as a customer. Thank you
Tania has the great service
Manny the manager was very helpful!! Thank you so much!!
I received the best service from Tanyi today. She was so friendly and courteous she showed me my unit and I decided to get it the same day. Very fast and efficient staff very clean. No complaints highly recommend. All right
I have had a storage unit here for 7 years. Everyone I have dealt with have been courteous and helpful. Today Manny went above and beyond to help me with an issue I had. THANK YOU MANNY!!!
Ingrid was extremely helpful. Answered all my questions and was extremely informative
Tania has a good customer service needs more stars
Manny was great showing me the unit size I wanted, very friendly
Thank you Manny for helping me get my stuff back.
Manny was very helpful
Manny was very helpful. Fast and easy setup.
Manny was very helpful. Great Service
Excellent service from both Delia and Manny
Manny and delia did a good job.
Thank u for ur help with thd the transfer TaniA
Great staff, very professional had zero problems! Going to miss the unit. It was very secure and safe. Also, restroom always very clean!
Good service from. Delia
The staff is very helpful and courteous. They set it up everything within 30 minutes.
Robert was extremely helpful and got us started very efficiently and very comfortably. Facility is very clean with easy access and the Public Storage app is very handy. We were/are totally satisfied and would recommend this place.
Tani and Carlos thanks for the service
Tania has the beat great customer service she needs more stars
I've had my storage space for a very long time and each time I speak to an employee they have always been friendly and eager to help with anything. My last two customer service representatives, Hope and Manny were very helpful. They were extremely friendly, made me laugh when I was upset about having to cut the lock off my unit, my fault not their's. All in all my experience has been EXCELLENT! Thank you so very much for your help!
Hope is all you need! My sister and I rented a storage unit a few days ago and did not know where to start. Thankfully we received excellent service from Hope herself! She was so kind and informative. She walked us through the process with a smile, great attitude, a few laughs, and answered all of our questions. If you ever, ever need a place to store your valuables please believe me when I say this is the place for you. And Hope if you read this my apologies on not writing this review sooner. Stay safe and beautiful girl!!!!
Tania has a great service thank you
I’ve had a great experience with the team at this location. Very courteous, and detail oriented. They have been been proactive in helping me stay on top of the payments by calling multiple times before the late charges start hitting my account. Special thanks to Manny, who helped me out during these difficult times.
THANK YOU SO MUCH TO HOPE AND MANNY!! YOU TWO ARE AWESOME AND THANKS FOR ALL YOUR HELP!!!!
Muy bien servicio
Great service, safe and efficient, everyone was helpful, they even had the district manager Hope checking out on me, and she was very nice and helpful, a pleasure to do business like that!
Gracias por servicio Vicky y Manny
Tania has the great service
Manny was very helpful, thank you!
Manny was awesome and super helpful!
Tania has a good sericve thank you
We had to get a storage last minute and although this wasn't the closest location, we are so glad that we ended up here. Amazing customer service and the Manager Lluri went above and beyond and turned a very stressful situation completely around. Would definitely recommend! Thank you again Lluri!
Great customer service. Everyone is really nice and HELPFUL. I would give it 5 stars if they added AC all over the building. But other than that it’s great. People who work there are very kind. It’s also a VERY CLEAN place and gated. With good SECURITY so you FEEL SAFE. I’m really picky where I store things. So glad I found this place. They’ve helped me a lot. Every single employee I’ve come across. If y’all are reading this. Thank you. :)
Revised for more data: This location, friendly, professional service, rather newish plus the facilities were kept up. Not All Public Storage places are the same however - I found that out when visiting some last year in Fl, one was really a dump - so do your due diligence and check out in person prior to booking.
Chris was very helpful in getting me set up with a suitable storage space quickly.
Great customer service chris has so much patience
I had a great experience at Public Storage. Chris and Tania were very helpful. Great service.
Thank you vicky and manny
Bri was great - helped me figure out how to snag a large unit at their facility. I needed to sign on a place for my company last minute that day before 5 pm and she helped me figure out how to do it without needing my manager (cardholder) to be present! Great customer service. Facilities are totally decent.
Chris was extremely helpful! I got signed up with keys in hand in a matter of minutes.
Bry was very pleasant and helpful. Really good customer service. Very upbeat and welcoming personality. Highly recommended!
Nice facility, reasonable rates, love that I can access areas using my phone. instead of touching keypads. Fantastic customer service from Bry and crew.
This place is super clean and the staff is very friendly and willing to help with all your storage needs. Chris especially is always hands onsite and there to help most days. I will continue to stand by this location because it definitely is the cleanest in The Valley
Manny is an excellent representation of how customer service should be. Thank you for hiring him.
Had a wonderful experience today at this location. I was assisted by Bry and she was great. She was very polite and knowledgeable and handled my transaction flawlessly. She was very courteous and offer 10 assist in anyway that she can and me the overall experience really wonderful! Highly recommend working with her if you’re going to this location.
Just to light up Bry and Chris, great and polite costumer service on my first visit to this location to make my payment.. Thankyou so much guys, see u soon!!
Manny was very helpful! Very on point and well mannered
This is the 3rd unit that we are renting from Manny. He is fantastic to work with and has been a big help. Thank you for everything.
Went to check the Unit i reserved, Chris was very professional and proficient with his job. Getting the unit was quick process no hassle or delays.
Manny and Broy were great
Convenient location and well organized. Manny provided excellent, friendly service. Highly recommended!
Went in to buy some boxes for my upcoming move. The associate, Manny, was so polite and very knowledgeable with helping me decide which boxes would be useful for my belongings and even helped carry my items to the car! Great Customer service and convenient location.
These guys are awesome, Manny and the big dog Chris !!! They are always very helpful. Thanks a bunch, DeWayne O.
Chris is awesome!
Chris was very helpful with setting up my rental and explaining everything.
I want to thank Chris from Public Storage in Tarzana for his excellent customer service. He went out of his way to get me the best deal, and I really appreciate it. Thank you, Chris. Peggy W.
A wonderful experience. Manny was professional and super-helpful. He took our hesitation in stride and gave us the time get everything in order. A big thumbs up!
I just joined this location as a member and it’ a nice, clean, climate-controlled location with locked dollies (so that you are pretty much assured of a dolly all times). The on-site managers are extremely helpful as well!!!
This place has cleaned up a ton since we been here. Since The new guys chris has taken over the store is cleaner and they even fixed the back gate to exit it out off. Keep up the good work 👏 👍
Chris was amazing getting me moved and used to the system. He and staff worked with me and even got a late fee removed from my account! Thankyou!
Bry was an excellent customer service.
Manny assisted me and he was very professional, patient, knowledgeable and helpful. Also, I want to personally Thank him for coming into the office during COVID-19! Kudos Manny!!! and remember to go college to pursue your other dream of being an artist! Thank you
I enjoy coming here. The staff is very helpful. James stopped by and helped provide me with some information. Thanks for the service!
Had the best experience working with a gentleman named, Chris! Very patient & helpful! Definitely recommend services here! Thank you, Chris!
Chris really helped me out with my request for a pay reduction on a 5 by 5 storage unit that my rent went up on from 96 to 86. He was also kind enough to make sure I had plenty of space for my storage needs when the first one I chose was too small. I recommend this place for your storing needs. I’ve been with them now for 2 years and haven’t had an issue with them other then the price going up but Chris helped me out with that and that’s why I’m giving it a 5 star review!
Everytime I come to this property it is always so well kept
Clean and helpful. Chris was very knowledgeable and answered all our questions. Thanks
Love this location, office people always very helpful, Chris has always gone above and beyond helping me out. Recommend this location mostly for the curtious staff.
Excellent customer service provided by James at this location.
I wanted to leave this review for the amazing customer service I received by James Bangar the District Manager. Thank you!
Thank you Chris
ALWAYS a great/helpful and professional experience dealing with the staff at this location! Chris, Carlos and Manny are the BEST! And last but NOT least...thank you James (District Manager) for helping me through my billing crisis. You guys are ROCK🎸STARS!
This is my favorite location to come to. Andrea and Daniel are by far the best employees I have had the pleasure of working with. They are super funny and I always look forward to coming in.
The customer service I had was really helpful and kind~ everything was an easy process and they were really understanding and friendly !
They are wonderful here and are very accommodating. Very friendly and helpful. Quiet and easy access.
Very easy process! Talar was an amazing help! Thank you
Chris was on point and very helpful. He answered all of my questions and made the necessary recommendations.
Talar and Chris helped me out, hooked me with a storage that i wS dreaming of, very helpfull and friendly, Thank You!!
Laura is the best!!
Most patient & professional. Laura most definitely went above & beyond in order to help me out!! Best quality of customer care!!
We stopped by our storage on Saturday and met with Laura. I know I don’t have to tell anyone what a strange time it is, and not every experience is equal in the pleasure/ease factor. We are relocating from Hawaii back to the mainland and needed to shift some items from this long term storage unit. All this to say—Laura was incredibly helpful and delightful when we went in to use the lavatory and grab some tape to re-tape boxes. She even helped us with some anti-dampness item that we love is in our unit now. Additionally she helped us lower our monthly rate as “COVID relief” when we reached out from Hawaii. My husband and I both felt she was looking out for us. Great experience.
She was so helpful and answered all of my concerns appropriately. I liked their special offer. It saved a lot from me and my roommate.
Monica was perfectly helpful. And I got what I want . It was very easy to get.
Laura was an absolute bright star in a cloudy sky of corona! Excellent service and a caring attention to detail!
everyone was so helpful Laura helped me decide on how big my storage unit needed to be to be sufficient. Highly recommend
I love the convenience of this location and what made my experience really great was the staff who was there to help me. Mayra and Talar made ym experience with Public Storage amazing, will definitely recommend this location to family and friends.
Laura is absolutely amazing she always puts up with me with a smile. Talar is also very sweet and helpful. I love it here!!
Great place to store. Kept very clean. Hate to leave but needed later closing hours. The managers are there to help you and make the transition easier.
Laura was extremely helpful. I am very happy with the service. Location is clean and well kept. I would definitely rent here again.
Laura & Talar were suuuuper helpful in getting us a storage unit. Our transaction was quick and easy. Extremely happy we made the choice to store with you guys!
Very happy with my experience so far. Chris was helpful over the phone setting up my appt, and Talar gave great customer service when I came in to get my unit set up.
Talat is the best customer service I've had, and pretty kind and nice
My only complaint is that I wish the access hours were longer.
Laura was extremely helpful!!!!
Laura is always very nice and has very good customer service!!
The ladies in the office are super sweet and knowledgeable. They have always answered my questions completely and went the extra mile.
This specific location I encountered great service, I went In with a few questions about renting a unit. A young lady name Talar was very helpful with answering all my questions. I will definitely be back to rent a unit there, great experience at Tarzana with Talar.
I had the best experience at this storage place, Laura and Talar are awesome super attentive and have great personalities . It’s located in a great area and is clean and well kept. I couldn’t ask for more thank you girls!!
The best storage is located right here! Great service!! Recommend for everyone!
I was quoted one price over the phone. When I arrived this morning I was informed I would be charged an additional $11. a month for $3000. insurance mandatory fee. Tried to sell me a lock for $20. What a rip off!!!
Laura did a great job helping me set up the agreement. Location is good.
I was there today, to rent a unit ,Lora , was the lady who helped me . She was very patient with me , as we went through on the reservation process, as I was having issues with the rate I was offered at the beginning. She was very efficient and was able to help me at the end. Thanks Lora for all your help
Terrible experience. helped a friend clear her stuff out of this place and their restroom didn't work, the back gate didn't work, we had to back up down their long driveway with obstructed views in our rear view mirrors because of our boxes, the elevator instructions were incomplete. Stay away.
Straight to the point. Staff answers all questions. Good security. Very easy to get started and storing.
Laura gave me an amazing customer service. I'm very pleased with her help!
Talar has maryam is amazing and so helpful I love coming in to pay my bill and seeing their smile
Talar and Mayra were very nice and helpful, I left with all my questions and concerns answered. The place was clean and easy to find. Thanks for your help 😁
Laura and Talar are fantastic!! I'm so happy I rented here. The service is excellent. This storage is exceptional.
It’s very clean and easy access the only thing I had a problem with is I only had the storage for four months and it went from $73 a month to $93 a month😡
I really appreciate Talar for her helping me out to switch to the new unit on a busy day. Thanks Talar!
Talar was great
i got lost in the building couldn't find my unit but talar helped me out thanks.
Talar was incrediiiible. She made me laugh during the entire process, and was super friendly and helpful. 🙏🏽 wasn’t expecting to laugh so much during a move.
Very friendly and helpful staff. Was able to answer all of my questions professionally. Thank you very much!
Mrs. Laura, and talar are súper stars at this location. I really recommend it.
Whole allot love, great service, very friendly! 😊
Laura and Talar are very helpful. Space is good grounds are clean. Thank you girls.
Laura was extremely helpful! Great service!
Laura is extremely helpful and always answers any questions I have. The grounds are well kept and prices are fair.
I started out my morning having a stressful personal moment and needed a storage unit last minute. Luckily Laura was there to help me with my appointment and get me assigned to my unit immediately! She is so kind and an absolute pleasure!!
Laura did a wonderful job, the other woman who worked here as well. They’re always a friendly face that greet you and help you when you walk in. She went above and beyond to accommodate me with all my needs and was very empathetic and understanding. The facility also seems relatively new and well kept. Great location by the freeway, highly recommend!
Laura was very helpful, she was able to answer all of our questions, showed us different units and made sure the one we picked was the right fit. She was also very sweet to my toddler.
again, public storage here in tarzana by reseda blvd is amazing. when you come often, the staff recognizes you. today, telar greeted me with her everpresent smile and friendly attitude. she and laura are very professional, yet understanding, they keep the office area spotless. and when it comes to explaining policies or suggesting ways to help you store stuff, well they both know their stuff! also, this public storage just repainted- nice right?, but they increased the amount of camera’s and the tv screen in the office is very big. and the lights in the storage hallways have been set on automatic. it was always ok, but both these two changes have made me feel SO much safer when i am far inside my unit alone. so, many thanks to telar, laura, and public storage.
These guys are awesome, nothing about this place makes storage feel like a hassle and I had the easiest time creating my account, and the assistance received from Laura and Talar is second to none! Thanks for making things a breeze 👍🏻
Great loction talar and laura are amazing
Great costumer service, Laura and talar were on point
The service I received at this public storage was extraordinary. The girls are down to earth and personable. Laura and Talar are the best Excellent customer service!! 5 stars!!
Laura and Victoria are awesome. Great personalities and they really know what they are doing.
Laura and Talar were so helpful. Really satisfied with the services!
Talar was extremely helpful and nice
They ran out of cards to write my locker number on so i got a post it. Not to mention the rudness of the little receptionist who took two calls while I waited for service. They put a lock on my unit because my lock had a black sticker and their stickers are orange. Frustrating day a public storage.
This has been the best public storage ive been to, bith talar and Laura are funky and always want to help with anything i need!! I highly recommend the if you need any kind of storage
Take is so nice and so friendly she knows exactly what she’s doing wand is beyond helpful love coming here
Amazing service as always .
Talar and Laura made my experience so simple and easy I highly recommend
Had an amazing experience here great property great staff highly recommend
Talar and Laura are amazing
Talat was amazing! She was very helpful and knowledgeable. She made renting a unit incredibly easy for me
The property looks amazing and the staff looks great
Love how this property turned out with the new remodel. Anf the staff is always amazing
Talar is a great worker great attitude and very positive and helpful
Today was finally a good day to visit. But our past experience has been a nightmare. When talking our concerns and inconvenience with workers. Feels like they don't care on our inconveniences like blocking entrances or exits.
Amazing people great place
Great, friendly staff - Talar got me everything I needed swiftly and made it seem easy! Place seems pretty secure and reliable. Only downside are the hours - don't expect to be able to access your things in a pinch after 6pm because you must be off the property by 6PM, and cannot come in earlier than 6am - so plan accordingly.
Just had a wonderful experience for much needed space. Thanks so much!
Amazing facility great service
Walked in and met with Talar, who showed the initiative to help me in anyway she could. She explained the rate and process in getting a space for rent. The space I needed was offered at a reasonable price. I would return to begin the paperwork.
This is the best Storage Facility in the San Fernando Valley, Period. I have held 3 major spaces here over the years and Public Storage Tarzana has been extremely accommodating. I highly recommend them. Ask for Laura & Talar, they are exceptional and extremely helpful!
Talar and Laura are amazing. Clean facilities friendly I highly recommend
Worked with Laura.. she was extremely helpful and got me exactly what I needed! Thanks again..
Had an amazing experience with Laura. Moving is very stressful and had issues with movers and credit cards. She came up with an amazing solution for all of us. She even showed me a unit on the ground floor that was more money but better for me Marisol was very helpful and both had amazing personalities. Great end to a very trying, busy day!! Thank you Laura and Marisol.
Laura is amazing she goes above and beyond to help. The facility is well kept and convenient.
This location is fantastic Laura and Talar are always helpful. The hours are good and the grounds are clean.
Raising rates all the time. They are inhuman when it comes tp comprises.
Girls very helpful in office.Helped my with storage unit needs.
Taylor was soooo helpful and great. Friendly employee. Would definitely recommend this to anyone.
Amazing place clean facility great employees
Marisol was very helpful and nice. She went above and beyond and we had a great rental experience with her. Thanks Marisol!
My experience was amazing. Laura helped me realize I could get a smaller unit for a cheaper price and I would still have enough room for all my stuff. She was informative, patient, and very helpful.
Laura has amazing customer service. The facility is clean and the staff is friendly.
Great service and very clean facilities Laura , talar and Chris are great.
Muy bien servicio gracias Laura y Marisol.
Laura and Talar are very nice and helpful they helped me a lot on my storage needs , I wish every business will have employees skillful as them , Thanks
Marisol and Laura were absolutely amazing in helping me with selecting the right storage room for my needs!
The staff are respectful and efficient. However, there is nowhere to dispose of trash and there are no lights in the units. Elevators, security doors and gates work well and there is an excellent level of security for the units and the facility.
Very strange place to store your belongings. There was a police raid that occurred while we were there and noone told us what was going on or when it was safe to return to our business.
Talar and Vicky were extremely hospitable, helpful and very knowledgeable about the units and property. I’m glad that they were here to assist us in a friendly and professional manner. I would highly recommend this facility and their services. Thank you talar and Laura amazing people
Laura is amazing!! Great service
First thing first Laura And Talar are amazing they’ve been very friendly and helpful from the first moment that Laura called me for my appointment to visit them . Then Talar helped me to find the best location for my stuff for me to not walk so much and that was supper helpful ( it was hot and she didn’t need to but she did it and that was so nice of her ) And most importantly their security , as i forget to lock my unit and in less than 1 hour they called me and notified me that they locked ( triple lock ) it until i came back and they opened it for me . Overall very nice costumer service , thanks Laura and Talar Ps , they lend me a phone charger while is was there .
Nothing extraordinary. Great location. Decent prices. Ok staff.
Laura and talar provided excellent service!
This is by far the best Public Storage establishment I have visited. It's always so clean, the hours line up perfectly with my busy schedule, and best of all an employee by the name of Talar, always made the experience better. Answered questions offered help, I really appreciate the help, and best made it fun somehow.
We’ve been in business with this location for over four years and never had a single issue. Elevators are smooth, staff is very helpful, the buildings are clean, but the best part about visiting this place was Laura. She always went out of her way to help.
Talar and laura are amazing and helped me out so. Theyre the best of the west theyre well deserves
Love it here, Laura was very very helpful!
Great service very helpful
Talar and Chris are great. They are always on top of taking care of customers as soon as they walk in
Taler was incredible thanks!
Vicky is very knowledgeable of her job. She has patience and shows you different options and explains process to makes it easy for you when she is not around. Always has a smile and welcoming. Property is clean , she is always cleaning and greets you even when customers are rude. 10 stars!
Customer service was helpful. Vicky is a great help..!!
Vicky has excellent service 10 stars
Vicky nos dió buen servicio
Vicky was extremely helpful and knowledgeable
Vicky is absolutely amazing. Patient and knowledgeable and absolutely wonderful
Vicky is very helpful. Great customer service.
Vicky is awesome!!! Great customer service
Talar is great! Fast and easy and convenient!!! Definitely recommended!
Thanks, Talar! Service was great. In and out almost as fast as a burger.
Talar was awesome, so helpful, and made this whole process easy!
Amazing facility, very clean and professional. Staff are friendly and always helpful! Talat is an awesome representative who has helped me anytime I had a question. Thank you guys! Yes I am a real customer lol.
Friendly and helpful
Talar and Victoria are wonderful! This is an incredibly well run and clean facility.
Talar us by far amazing helped me out so much with my move off you need anything Tarzana is the place
me agrado el el servicii que tiene este local Gracias public storage y a todo su personal 😁 muy feliz por el servicio
I had good experience in public stores with costumerce service represents
I had a great experience at public storage through customer service representative Vicky was very helpful to me willing to help very nice so I definitely would come back to public storage
Awesome customer service the two young ladys at the office Vicky and Talar were super nice and helpful, within 5 minutes i was able to rent a storage locker i would recommend this place to anyone
Vicky and Talar were so very helpful! Thank you ladies!
Extremely helpful and proactive. The facility is well maintained.
Vicky was really helpful in helping me switch storage units. Would recommend others to come here!
Talar is the real star here at Public Storage. From the first day setting up my unit she positive and friendly and willing to come in a bit earlier than she planned to help me out. Here we are I have a slight issue and came to her and we've resolved it and yet again Talar has gone above and beyond. Truly, the service she has given me won't be forgotten and should anyone ever even mention needing storage I'm sending the to Tarzana Public Storage to see Talar !!
Vicky is great. She answered all my questions and has a lot of patience. She is awsome need more like her ..
Vicky is very knowledge of her job . She went through process and showed me different spaces .Has patience and explain process. Would highly recommend her and location . Very clean and big. Thank you for your help.
Vicky es la mejor tienen buen servicio
Tamar has great service highly recommend
vicky has cool hair and nails. Very welcoming.
I just went to Tarzana public storage and spoke to Talar about some issues. She was extremely polite, professional, very soft spoken young lady and absolutely beautiful person inside out. Public Storage is very lucky to have Talar work for them. She has qualities and in my humble opinion Talar should become the Manager of this facility. I'm sure she's going to go places in the future. I wish her all the best in her future endeavors.
Vicky is awesome
Good when they have specials
Vicky was ver accommodating!
Vicky was extremely helpful
Vicky, was so warm and welcoming.
Talar was super helpful! Got things taken care of quickly and efficiently.
Vicky was very hopefully with my 1st storage unit!!! She made my experience very memorable! :)
Talar was amazing and helped me through several tough situations. I will come here for all storage needs in the future.
Vicky was amazing and really helped me out today! Excellent customer service
Talar is by far amazing she's beyond helpful
Vicky is great. You guys will have a great new property manager. We miss her at Balboa and Saticoy .
Vicky was amazing
Talar was extremely helpful and got through everything fast and easy
Vicky is great! She has great customer service. Highly recommend her..
Vicky was very helpful. Great customer service she helped me in a stressful time. I will highly recommend to my friends.
Vicky was fast and efficient with her service 👍
Talar and Mira provided great customer service, above and beyond our expectations!!!
We just rented a space from Vicky at Tarzana Public Storage. Vicky was VERY helpful and accommodating. She Answered all our questions patiently and went out of her way to be helpful during a stressful time. The space is clean and easily accessible. Highly recommended. Vicky will take care if you. Thanks Vicky!!!!
Vicky es muy amable .
Super great! Love it!
Vicky was great!(:
Thank you Talar for your amazing service!
Ron and talar are amazing they helped me out so much!! Highly recommended tarazana
Everyone here is so helpful and always helpful! It was so easy getting my stuff in and out. Highly recommend this place!
Talar was amazing and so helpful! She was very thorough explaining everything to me and made my move in very effortless, easy and quick!
Long over due review for talar but she is an amazing employee she stayed till I was set and ready and she helps with any questions i havealways happy and ready to help me with any questions i have
Customer service was great ....staff members like liz make everything go easy
Talar is very professional and nice and I actually wanted to.leave cause rent was too high but she convinced me to stay amazing worker highly recommend her
Liz is awesome , always helpful. Love this storage it is always clean
Impeccable quality of service. By far the cleanest storage facility that I've rented from. Staff is very helpful going that extra mile to help customers out. Very lenient on enforcing penalties. All in all I would rate 11/10 especially after the recent change of hours to accommodate everybody's time schedule.
Very helpful and courteous.
Excellent service. Liz the manager was patient and thorough in answering all my questions, and the place is very convenient and it seems well run.
wow came in today and the workers who helped me were Sevag & Talar they were sooooo helpful , and so nice ! Amazing customer service !!!!! Decently recommended this one compared to any others !!! :)
Talar and Liz are amazing!!!! Amazing staff
Staff is awesome!
I am so impressed with this particular Public Storage! Liz and Sevag were the ones who helped me and were so nice. They had everything I needed and took so much time to help me. I would definitely come back and I am leaving with a smile😀
Just disappointed in the service
Talar & Danny from Tarzana property is very kind and helpful they helped me out a lot
So today my husband and i rented a unit at this location and i must say that we are very pleased with the service we received from Liz, as soon as we walked in she greeted us with a smile and was very helpful to us by answering all of our questions. This has been by far our best experience at a public storage! Very clean! Thank you Liz!
Talat was great and helped me with my storage extremely professional!! Highly recommend
Palar and Liz are terrific employees very helpful and patient with me they are really good at their job, Neil cirucci
First time storage user and the space is very accessible. Signed up quickly with no issues and Talar was super helpful!
What time does the storge close
Thank you Talar for being so friendly, helpful and knowledgeable. You were awesome to deal with.
Thank you so much Talar for all your help. You were so wonderful and patient making sure I got what I needed. :)
Liz and Talar were a great help. I highly recommend this location
Liz is amazing
Great service helpful staff! Tales was was helpful with great attitude
Both young ladies are extreemly helpful and professional. A+
Liz and Tellar are f!!!!abulous
Brite and nice!
Talar and Danny were very helpful got me in and out helped me with what ever I needed with and Talar was very friendly she gets a 10 out of 10
Hoy fui y el servicio muy bueno, nos atendio un muchacho que se llama daniel, fue muy amable y nos explico muy bien todo , los recomiendo !!
Ok so to be honest everyone knows these companies usually are the same. But I gotta say what set this place above the rest was the customer service. This storage place is amazing for their customer service which goes by the name of Talar. Talar literally saved our lives!! She was so sweet to personally stay until I was okay and made sure to help me and my mom. Thanks Talar!!
Talar was fantastic... highly recommended
Buen trato,el personal muy respetuoso,en coclusion todo muy bien,......
Talar helped me out so much with the unit.... we had a lot of questions and she knew how to organize everything,". Best customer service
Just wanted to take a moment and thank the manager Liz in the Tarzana location for being absolutely wonderful, accommodating and from what I can tell very hard working. I came in a few days ago to take a look at a storage space to move my new business' inventory in. She explained everything that Public Storage has to offer us, asked what type of stuff I was moving in to recommend a size for my needs, and showed me the space while keeping up good conversation/recommendations. I was running short on time and said I would be back in a few days and she asked me what was stopping me from doing it now. THIS is a question I love to hear - Sales Manager for the last 11 years here - just shows that the employee is strong and it makes me believe in the quality customer care that they will uphold - strongly trained by a strong business! She understood my reasons and I made sure to make an appointment online to come back. Life got in the way a few times and I had to reschedule each time - she was so understanding and helped me each time I requested to. Had some issues (on my side) today when I came in to get it completed and she never showed a sign of frustration. She was patient, worked with me, and we finally got it complete. Can't wait to get moved in! Be Informed : The only part that was frustrating to me was that there was a $24 administration fee. The email confirmation and reservation did not mention this. The email specifically said I would only need to pay $72 at the time of my signing. There needs to be better disclosure here - not on the managers behalf because she was the one who told me - but on public Storage's behalf. I get having to buy a lock of yours but to have another $24 tacked on is frustrating. Most likely it affects the reviews of the employees and their customer service when reality is that bigger picture it's frustrating when the company itself adds it on last minute.
Such a great place and the people that work there are so nice!
These guys are amazing! I was really worried that I wouldn't have the supplies I needed to add items to my storage, but Talar and Danny were so helpful! They had everything I needed, and even reminded me of some things I'd forgotten to consider! They saved me time, and provided a warm customer care experience that was very appreciated. Thank you for having such a wonderful team on hand to help!
I had to put all my stuff in a storage on Sunday. Taler was very cute and nice and she help me a lot with the boxes and everything ;)) Great people and great vibes !!
Liz was very helpful! Thank you
Liz me atendió muy bien. Es responsable, eficiente y muy amable. Me sentí muy cómoda con ella.
Awesome place, was able to store my much needed belongings in such a crucial time thanks to the wonderful help from Liz and Talar.
Great sevice Liz was great give her a raise... Awesome....thank you...
I just want to start off by saying Thank You, thank you to Cinthia!! She took the stress of setting up a storage to move my stuff into away and made my day! Very nice and helpful with recommendations on how to store and keep my belongings "storage smell free" I've used storages in the past and I knew what she was saying and no one has ever given me the tips she did, I thought that was cool! Overall this place has the best deals and security for your belongings and was very clean!! Even saw a maintenance guy making rounds with a cart. This is a good sign because that means I don't have to worry too much about critters getting into my stuff! Hope my review helps you decide that this is a great choice! For sure say Hello to Cinthia ☺ #happy customer
You guys are awesome Vicky & Danny were helpful . Quick in and out!
Came in today and was helped by Danny who was very prompt with the service I requested and very cheerful.
Talar was extremely wonderful she's showed me all the options and when I'm ready to rent I'm defending coming to tarzana to have talar help me. Highly recommend such a clean and friendly facility
Wonderful place to store my things. Everyone was so helpful, especially a young lady named Liz. She knew just what I was looking for. I definitely recommend this public storage.
Talar was the amazing goddess helping me settle things with my storage. She made great recommendations and was simply amazing!!!
Talar helped me out so much shes by far the best when it comes to customer service. I highly recommend her and tarzana facility
Talar helped me so much with picking out a unit. I highly recommend this place, such a clean facility with friendly faces
Talar and Liz were amazing they helped me out so much. Highly recommend Tarzana Ps
Liz and cynthia at store # 20435 burbank blvd... very helpful women very courteous very good attitude I like coming here I'm very happy here as a customer I look forward to seeing them when I come in and make me laugh they treat me like a person who is making customers feel welcome other customers that I've stood behind. I've been to other public storage's and you have root workers but the Burbank Branch with Liz and Cynthia I'm a very happy customer here just went and paid my bill right now thank you very much appreciate you Public Storage
Good service by Liz and Talar these girls do the impossible to make your day less stressful with your move
Today my family and I vacated our storage at the Tarzana CA location. We are moving from the valley. But in the four years we have had the storage, the staff has been very courteous and the facility flawless. And today the staff was extremely helpful and made the vacating very easy. Staff member Sorel (I apologize for the spelling) was there for all of our needs and more! Thank you!!!!!
Very nice experience booking my unit. Talar at the front desk was very nice and helpful. Answered all my questions. Facility looked clean and well maintained for being a storage facility,
I promised Talar I would make a review about her but I totally forgot but here it is. I had an amazing experience with her. I was pretty stressed out but she somehow got me through the whole process without any trouble. I highly recommend going to this Public Storage, clean facility with excellent customer service.
Went to look for a storage unit today with a close friend of mine and Liz, the property manager, had to be one of the sweetest people I've ever met! Amazing customer service with a great attitude. This is the first storage unit my friend has ever rented and Liz answered all of our questions and then some. We truly appreciate all Liz's help and kindness - she totally made our day.
Great experience today with Liz I came in to make a payment for a friend who's account information I didn't know Liz took the time to review and call the location to ease up the process since I was in a hurry I recommend anyone to come here for storage I will do if I ever need a space.
Ty Talar for walking me through 110 degree heat! Very satisfied with my overall experience.
I went to go check out a unit today and cinthia and liz were super friendly and i got all the info i needed and i will definitely go back when im ready to get a unit . this place was also super nice .
Un poco caro pero muy seguro el lugar,....
Good service 👍
Great service by Liz. Thanks
the people at this location are great. they were a great help to me thank you Cynthia
Great workers, I liked how they try their best to solve my problem and assist me. Clean and everything as well.
Rubia has great customer service
Liz and Adolfo were both very helpful they had answers to all of my questions. Made my move in very easy and exciting. Both were really funny as well.
As soon as we walked in the door we were greeted by a very professional and nice person. Elizabeth was very helpful as there was a slight issue with our online reservation but she resolved it within minutes she walked us to our unit answered all of our questions and made us laugh. It is people like her that make it worth to use public storage.
Cinthia and Lizz thank you very much very helpful and kind
Liz was very informative and professional. I was in and out in minutes. You won't be disappointed.
Great Service! Ellie Really Help Me..👍🏻
It was a great experience. The front desk girl even helped me carry my stuff to my car. Overall extremely professional.
Si, estoy satisfecho con el servicio de Public Storage y se lo recomendaría a quien esté buscando un lugar. Gracias.
The staff are very very nice and efficient but service is not exactly quick. They have a weird system of checking out the carts, and there are only 3 of them so if you can, bring your own dolly. You can't beat the price!
Employees were very helpful and understanding of my stressful situation, and made sure i got exactly what I needed for the best deal possible. Excellent service and reasonable pricing.
Thanks public storage for providing me with a great serves. .i really recommen this storage .they provide u with good service. ..
I liked the service they provide me with. They have the best prices in the San Fernando valley. I truly recommend..
Amazing experience, the staff was extremely helpful specially Liz. She is really patient and charismatic person. I loved her customer service because she gladly showed me the unit I was interested in and she happily answered all my questions. Over all it was a great experience.
The staff is wonderful and accommodating! Liz was happy to show us not only the unit we were originally interested in, but several others when we changed our minds. Great service here, I highly recommend it!!! Beth Chamberlin
Excellent service and very polite. Liz and Victoria went out of their way to help me the facility is clean an secured office stocked up with moving supplies all one stop store kind and helpful service thank you Liz for all the help
Im a very satisfied Customer for sure! Liz was amazing and very knowledgeable and helpful with a great personality. Got a great price on the unit I rented. I couldn't be happier! Keep up the great work!
Liz Was Very Nice And Informative And Very Professional She Did A Great Job. Thank You Happy Holidays
The ladies there are very nice and customer service oriented. They were extremely nice!!!!
Very knowledgeable manager, very very courteous and friendly. The storage facility is very well maintained!!!
great staff and facility...
They were very helpful. Great deal and made my life much easier
This storage facility is one of the most easy,safe and convenient places you can find in valley , I will recommend it to everyone
I like the service they give it too me
Eli was super friendly, she helped me find exactly what I needed and made the process simple & quick!
Me gusto la atención. De Eli. Muy amable
Liz was great!
Service is awesome, Liz is very nice , answered all my questions and explain me all I needed to know . Very recommended!!
Muy buena atención por Eli
Me a tendio. Muy biem la señorita liz
Great experience for a first timer. Liz was very patient when checking me in and showing me around. The place is pretty clean and not crowded at all.
Cistomer service was great ! They explained everything we needed to know and more ! I reccomend this storage spot for everyone ! Thanks again for all your help !
liz is very professional and helpful with my storage nrrds.
DANNY DID A WONDERFUL JOB TODAY. HE CARES ABOUT HIS JOB, AND HE ALSO CARES ABOUT THE PEOPLE HE SERVES.
Customer service is awesome over here. They actually stayed back and helped me even though I walked in at 6pm. I was able to rent a space. And got all my work done. The place is very clean. Doesn't smell like old shoes and close. And it feels comfortable here. Not like a haunted house. 👍🏼✌🏼
Liz offered the best deal. Quick and efficient service
Marvin was really amazing, Very helpful and detailed about my needs. He was very cheerful and made the rental easy and fun. He also cared to offer me some water because the day was very hot and he helped me load some heavy items into the hand truck. Very happy renting with public storage.
Great deal, clean facility. Marvin is super helpful.
this location is amazing, it was a very hot day the day I needed to rent a storage space but Marvin was very good at making sure I didn't get tired out during the walk. The staff was very friendly offered ice cold water and the paper work process was fast and easy. Marvin took great care of us that day, Thank you Public Storage
Daniel liked my signature. 10/10
Very friendly and helpful Marvin and Danny are doing a great wonderful job. They will help you all the way.
Wonderful service. So secure. Happy with them!
Marvin is the best , very pleasant and attentive to my storage needs.
Bad customer service. Not willing to satisfy the customer with a simple gesture by escorting me to my unit. I've manged million dollar retail stores, and I would never jeopardize great customer service especially over something so simple. But unfortunately this is America and anybody can get a customer service clerk job even when they don't know how to fully service customers.
Clean, spacious, and quick service Property manager Liz was excellent.
Marvin was beyond exceptional and very knowledgeable in regards to everything. I highly recommend coming here not just for what you need but for the outstanding customer service. Thank you again for your help brother!
This place has great customer service. Liz was especially helpful and accommodating with everything we needed.
Danny helped me. What great service. Thanks!!
This is the best public storage in town Liz and Danny make sure all your stuff have a safe easy to use place to store your belongings the best part of it is they're attention to our needs very knowledgeable they deserved a raise
Danny and Liz have been absolutely amazing in helping us get things done. They have gone out of their way to satisfy our storage needs. I would come back here with pleasure and hope to have the opportunity to work with Liz and Danny.
Liz & Danny are awesome! They do everything they can to help. They're also caring & friendly. I love running into them when I'm at my storage space. Thanks guys for making the dreadful process of moving so much easier.
Great service!Liz was very helpful and informative
Amazing people Liz Grace and Danny very polite and helpful cool place
I want to Thank Liz for her amazing customer service she is the best she is always helpful and recognizes me when I come in to make a payment for another location.. Danny is very sweet too thank you guys
Great service thank you Liz!
LIZ WAS GREAT IN TAKING CARE OF ME SIGNING ME UP TODAY, I WILL RECOMMEND EVERYBODY TO HER.....
Perfect place made me feel very comfortable. Different from the rest will tell others about this place
Buen servicio gracias liz
There is nothing beyond excellence! Maria was very helpful with my storage needs. Not only storage needs but helped me pick the best packing supplies to protect my items. Great customer service!
Great service from the girls at front Liz and Vane
I stopped by this location over the weekend, and I just want to say that Danny was amazing. He took the time to show us different units and made the entire process go smoothly. Thank you Danny! Great employee!!!
Excelente atención, muy buen servicio al Cliente
I loved the place the staff are friendly and accomodating. The location is always clean.
Daniel and Maria are fantastic. great team work.
Liz was very helpful and helped me find the right size unit for my stuff. Thank you!
I have utilized storage units throughout the years, some bad, some good and some awful. This Public Storage location is always clean and the staff are always kind and attentive. It's a refreshing change and a joy to rent a unit here! Thank you to the manager who obviously has this place running like a well oiled machine!!
Great customer service from Liz and Vanessa :)
Liz and penny were great help!
I have enjoyed using this facility for my storage needs. I have had to switch to a larger unit several times, and each time, the management have been really helpful. I also like how the facilities are clean and everything works the way it should (gates, locks, door codes, etc.). This place has a great management team!
I have enjoyed leasing a storage space in this location. Cindy in particular was very kind and helpful the minute I walked in to check in until the very moment of me ending the lease! She walked me through the whole process and answered all of the questions which bothered me. The price was reasonable as well and I have enjoyed doing business with public storage at this location. Thank you so much Cindy, I really appreciate your help!
Wonderful experience I received today from the young lady at front desk her name is Liz right sized me an gave me a good deal thank you
Great doing business with these guys, Daniel was very helpful and helped me get the best deal. Very cozy setup and I feel confident storing things here.
Liz is very helpful and very nice thank you Liz and Danny
Liz & Danny went the extra mile to help us with one of our storage units. I always appreciate that. Oh, and they are kind, they smile, making a usually effort-taking experience a pleasant one.
Great service from the moment I walked. And all fees we explained upfront with speedy service! Liz the property manager helped me in a tight spot with a smile.
Laura is great!! Check in was super fast and easy! Definitely recommend!!
Penny, Liz, and Daniel ARE AMAZING! They were closing and they all still took the time out to help me! Helpful team!
Was there today with my relative today, was help by Daniel. He Gave us a hand on some stuff. He is great! He gave such great customer service, he went beyond customer service.he even open the door for me. very nice! i am so impressed! I highly Advice anyone to go to this facility. in addition, the places looks great!!!! i haven't seen it so clean we stated here!
I have stored my goods with them for about 4 months and can't recall any issues along the way. The only reason I took off 1 star is because when you need to get rid off extra stuff, their trash is nowhere to be found so I had to load all my extras to my car and look outside places to dump them off. All of their employees are friendly and helpful. I did my checkout with Liz today, she had a great attitude and did fast and smooth job so I was in and out pretty quick. I will definitely use their storage for my future needs.
Exelente servicios gracias preciosa
Es un exelente storage
Cindy is amazing !!!!!!! Professional ✔️ Nice and kind ✔️ Costumer service ✔️✔️✔️ Talk only to her she will make your life so easy
Cindy provides great customer service
Great customer service..
I love the location, and cruz been very helpful, she didn't miss a thing about explaining everything.
My service at Public Storage in the Tarzana location has been a positive experience and I have always been treated with courtesy and with a atmosphere of kindnrss.
I believe Cindy is sooo nice and professional. When I was out of the country and plum forgot about my storage fee, she called to remind me to pay. Very nice. Thanks Cindy!
This place is wonderful. They were so helpful in assisting me with a storage unit. Even called 3 other facilities to help reserve a unit that fit my needs. Eileen and Christina are the best. I recommend everyone to this place.
Cruz was amazing. She helped me out so much during my whole storage experience. For day one she has always been there. Always answered my calls while I was away on vacation to take care of anything I had to take care of. Thank you so much Cruz .
I want to send this message of the fine service Cruz and cindy have provided they are always pleasant and willing to please and I thouraly appriciate there efforts
I love this place because theyre always so friendly and give me great customer service every time I walk into their office Thank you Cindy and Vanessa
Cindy helped me save 30% on their boxes! She gave me 15 free boxes!! Thank you Cindy for all your help. Will definitely recommend this facility to all my friends. Roland 😎
Met a very professional and helpful staff!
The staff here is very friendly and helpful. Cindy and Vanessa are awesome girls!😆
Awesome place Cruz was very nice and helpful and answered all the questions I had for her!
Cruz was very friendly. She explained everything since it was my first time going to a public storage place. Highly recommended there!!
These girls (cindy and cruz) are very helpful thanks for everything
They are amazing....they opened a few seconds early to give me instructions to my unit..it helped especially since i was paying my movers by the hour..they are extremely friendly and made my trip to my storage pleasant
Very nice and helpful! Walked me though all the paperwork and showed me locker. Thanks credits. I'll feel safe leaving my belongings with you guys!
I guess life presents you with good and bad experiences. Well the experience i had at Public Storage Tarzana was truly amazing. Working with Cindy and corporate head quarters in glendale California. I was able to get free rental space for a month. I mean really? Free sqare footage in los angeles? Well its true. Experience for yourself. Call cindy at tarzana public storage for all your rental needs
Cruz and Cindy were incredibly helpful with everything from renting the space initially to giving me ample time to clear out my locker. I would highly recommend them and Tarzana Public Storage if you ever need a place for your stuff while moving or if you just want to keep things elsewhere.
Great help! Thanks!
Quiero reconocer el servicio excelente de Cindy. Muchas gracias por la ayuda e información de sus unidades.
Went in to buy some boxes the other day and Cindy was able to get me a great deal and some free boxes . Thanks for the boxing tips Cindy
This facility has a very friendly staff and I want to compliment Cindy. She handled my payment transaction smoothly and efficiently. I've been to the facility on Sepulveda and Oxnard St Van Nuys CA in and that was a terrible experience. It seemed that they were in a hurry to leave and close the registers at 5:50 pm Kudos to Cindy for being such an exemplary employee.
I came here about a week a go , customer service here is wonderful , Vanessa help me find my right size of storage , thank you Vanessa you are the best , great smile too I'll be seeing you soon . 5 star for this store and ladies working there .
Rented here the other and the young lady, I think her name was Vanessa. Was very nice, great personality. Made it so easy to get storage. Will recommend this location to my friends and family. Thank you so much
This store here has the best customer service I came in today inquiring about storage , Vanessa she's so sweet and very professional about everything, Thanks for all your help Vanessa you are the best , I'll be seeing you soon ....
Great time here this ladies are awesome I stay there for 2 hours because it is raining and they gave me great customer service thank you Vanessa and Cindy .
Laura was very helpful when my mom and I came in to inquire about storing our items. Thank you Laura
I have my storage in granda hills but I need some information about some boxes and I spoke to Laura she was very polite and helpful, thank you Laura for being such a great help , I would recommend you this storage to my friends ! Thumbs up for this property !
The girls (Laura & Cindy) are great very friendly nice attitudes, funny and made me feel welcomed even though I was just looking at prices. I might be moving soon cross country and wanted to check out my options. Great pricing and the best part is there access time, it really does help that I can access the unit late because I work Monday- Friday and don't get off until 6:30 so the time work. I would recommend this location to all my friends and family. keep up the Great job ladies hope to see you soon
Thinking about renting a unit very soon, so I went to check them out. Very nice and clean unlike other storage places. Laura was very very helpful and answered all my questions. looking forward to storing things here.
Esmeralda was incredibly helpful!
Please be careful. Public Storage Tarzana was broken into last night and valuable items were taken from my storage room. Customer service is helpful considering but please note when filing a police report that they only have two cameras onsite....one when you pull in with your car and one when you leave. No elevator entry or hall cameras to check on people coming in and out. This is a GLARING OVERSIGHT. We have had this room for over ten years and felt very comfortable until this morning and yes our items are insured but we always thought of them as secured. My wife and I now know it is not! Please be careful
Cindy is very professional and friendly and provided good customer service
Cindy is very professional and provided me with great customer service
Cindy went above and beyond the call of duty I was in a bad place and she really took care of me she took care of all my needs and made me feel that everything was going to be ok I would recommend public storage charge Ana office get anybody I just had a wonderful experience from the minute I got there Julie time I left thank you public storage
I have never had a problem at this Public Storage, I have had a unit with them for the past year and Laura at the front desk has been extremely helpful. Hands down, amazing service, quick, efficient and no headaches! - Arin
Great costumer service from laura
Cindy is so curious and helped us with our need to store our items i woukd definitely recommend renting from this facility cindy and laura are the best
Cruz was not only helpful she took the time to show me three different locations I was tired and exhausted and she took all my questions and dealt with it was great professionalism. CarmenBornn
Laura is amazing. Great customer service. Very patient and professional. And she has cool shades.
OUTSTANDING customer service. I had peace of mind all the way. Answered all my questions and took care of all my needs. I highly recommend Tarzana public storage if u need peace of mind as well !! 👍 thank you so very much Laura for helping me out with my needs.
Great customer service. Thank you Laura and Cindy.
Public Storage Tarzana has great customer service! Cindy and Laura are the BEST!! They went the extra mile to help me with a certain issue that I had. Thank you ladies for your patience and all of your help! :-)
Excellent options, terrific service.
Laura and Cindy were very helpful and understanding of my situation that were able to get me to a customer rep..these girls are amazing thank you so very much.
Monica was a very sweet young lady who helped me with all of my storage needs and questions courteously and professional. Reliable service and secured premises, a good choice for storage.
I had a unit that was very dark, big, and difficult to access distance from car to unit. I had checked periodically for a different unit and none was available. Then just before I was getting ready to bring in a very large amount to store I thought I would check one more time. Guess what I was able to get a large unit to drive up to and have daylight to see. Laura was not only helpful but encouraged me to keep coming back to check. She made the switch of units painless and with a smile. She was as happy for me as I was! Thanks for having great employees. Sharon
Excellent service provides by Laura.
The service was great. I did enjoy the hidden insurance admin fees... But what can you do?
Cindy was great! She helped me a lot and was very corteous
My experience here at this public storage was great the employee Monica and Cindy were real kind so i give them two thumps up
My first time using PS. Laura made the process so easy! She was great! Joyce
Monica helped me with my storage rental and was a great help and quick. She took care of me and walked me through the storage and how to work the elevator and where to find my unit. She cares and did a great job. She values her position.
They go over the contract "point by point" but conveniently they forget to mention that the rates are not guaranteed and can change every 6-12 months. They claim they sent a card (really... a card?) a month before the rent increase. Never got their mail, but I sure receive their emails. None of them mentioned anything about the rate increase until the invoice with the new rent was emailed to me. So all the great comments about Cindy, Laura, etc... are from people who are unaware of the surprise they'll get after 6-12 months of renting. I doubt any of the PS employees informed these people about the "rates are not guaranteed and can change every 6-12 months" stipulation in the rental contract. Then you call the 800# and you get a "customer service" rep like Carlos who says "we don't care what's people's situation, we rent to everybody." and "we are renting commercial spaces, there is no rent control, we can increase the rate as much as we want if the demand is high". Nice. So I shouldn't b*tch about a mere 15% increase... TRUE customer service, eh? NOT!!
Cindy was awesome.....she did a great job helping us and solved a big problem for us....THANK YOU SO MUCH!!!!! She deserves a BIG RAISE!! ;)
Cindy is very nice I enjoyed the service very attentive and very informative young lady.
Fast, Friendly service!
A family member went to the Tarzana location @ Burbank & Reseda to rent a storage space. She had such a positive experience, she came home to tell me about it! The girls in the office were really nice and professional, & they run a tight ship!! . Thumbs up for Cindy and her team! They made quite an impression
I actually had an ENJOYABLE experience when I got my storage space @ PS Store #20435 in Tarzana! Cruzita was super helpful, knows her stuff, and is a pleasant & professional person! Great staff! KUDOS!!
Laura was very nice. Thanks for helping us and getting us signed up.
Moving and storage of personal items can be so stressful, but the staff at the Tarzana store made everything much easier. Friendly, courteous and prompt with service, the staff here is a winning team. Special mention for Cindy and Laura for their help and pleasant manner. I would recommend to anyone looking for a good deal on a clean site that you can feel safe storing your items at, to try out this location.
Great customer service. Cindy was able to find me an available storage unit with the best deal. Very helpful, very friendly.
My experiece at the Tarzana location was good. Thank you.
Servicio excelente! Gracias Cindy.
Cruz and Laura rocked our storage world!! These two ladies deserve a massive raise for their impeccable guest service and positive attitudes!! Thank you for your amazing attention to our needs and making our holiday storage wishes come true! Better than Disneyland! -Pausmiths
Cindy was amazing......!!!!!
Laura was great, she set me up immediately and was very clear about the fees. Also really nice.
The pepole in storage are verey nice and they name are laura and sindy best customer service in office
Public Storage Corporate I have rented storage space from several companies over the years. Some were small independents and others were large corporations like Public Storage. But I have never, ever been treated with as much friendliness courtesy and thoroughness as I have with Cindy and Cruz at this facility. Public Storage Corporate should be grateful to have employees like this, especially the understanding they have given me during a very difficult time in my life. They are prompt, accommodating and keep me abreast of any issues with regular phone calls. I appreciate this level of service because you just don't see it very much these days. Michael
i Been to other public storages cause their are so many by my house but this time i was in the area n needed boxes n asked about maybe getting a lil storage the girl was so nice she explain to me how it all works such a difference from the ones around my house i loved my experience thanks so much for the help girls i believe her name was cindy i won't have think about it twice when wanting to hit any public storage
It was awesome! Cruzita is the nicest person and she was extremely helpful!
The custumer service was great i went to get some boxes and got a great deal cindy recive great custumer service
Excellent service, I'm always very well taken care of, these ladies are very caring in giving great customer service, cindy and laura are the best
Friendly people. Accomidating.
Cindy and Laura always give the best customer service, I will be recommending this facility to everyone I know. They always have a smile when customers walk in, always very helpful and have an upbeat attitude. Will be renting here again if situation calls for it
The customer service here is excellent the girls are very happy and are always smiling by far the best customer service I've had in a while that is why I keep renting with Cindy and Laura