Public Storage Self-Storage Units at 5425 N Washington Blvd, Sarasota, FL

The manager on site was extremely helpful and check in was a breeze. The unit is air conditioned, clean, and easy to access. Highly recommend!

They up the price every year without notice,on top of that after paying over 200 dollars for a unit that it’s supposed to be cool..it has been over 80 degrees for as long as I can remember..so you get less,get your electronics destroyed by dust from work they did inside the building..again without notice so you could at least try to cover your electronics so they don’t get damaged..yet they charge you more and more giving you less..bravo!!

10x10 outside with roaches and rats for $272 a month . If you live your rates jacked up every year this is perfect for you!

Yani is the manager and her and Ron are great. Love it there

The gate closes too fast hard to get the big uhaul in there

Never had a bad experience here, Yani is always super helpful, knowledgeable and attentive.

I was very informed of all the information and taken to the unit to check it out which I had to end up changing. She was amazing

Yani was super helpful and polite and provide me with the help I needed. I will definitely recommend this storage to my friends and family.

Yani was such great help getting information about storages she is really knowledgeable and very professional.

Ron and Yani are such a great duo really nice and helpful people

Very nice facility. Friendly staff. Very clean restrooms.

Yanni was very kind and helpful with finding the right size unit and pricing

I got this storage place because it was very convenient and the price was very reasonable, they are renovating the place and it is looking very nice and very cleaned up the staff is very helpful and friendly makes moving a bit easier!

I had a great experience at public storage 5425 in Sarasota, FL management was super polite and kind and helping me out with all my needs thanks.... Ben Yani is always nice when I come in.

Ben was amazing!! He went above and beyond to help today , I was able to make it to work in time ..

I would like to say Ben is amazing!!! ,hes the best at costumer service , he was so very helpful , and really went out of his way to make sure we were happy ..

this place need maintenance

We have been renting here for almost two years. I have dealt with several different managers in the 24 months that I have used this location. Ben has been by far the most helpful manager I have encountered here or elsewhere. Ben makes sure we have whatever help we need and goes above and beyond. He makes Public storage look as good and professional as a manager can the problem is most managers won't take the steps necessary to help their customers. Ben goes the extra mile and then some. Thank you Ben!!!!! 😊

Ben was incredibly helpful, friendly and sincere during the move-in process! The experience was seamless and he was patient with all of my questions. The facility is also very clean, carts are available and building feels very secure; highly recommend!

I love christine she is awesome, funny seems to be a all around great person...

I arrived on a Sunday 5min before closing time with a van load of stuff, hoping I could rent a unit. Ben , the manager couldn’t have been more friendly and accommodating, despite the fact that it was now closing time. He found me a unit, showed it to me before I purchased it and was just so nice. I absolutely recommend this facility. Thank you Ben!

I’ve been renting a unit at Public Storage a few months and for the most part, one storage unit is pretty much the same as another. It’s semi-outdoors and reasonably clean and fairly priced. I’m very satisfied my payment options and the hours are relatively decent. It definitely does the job and I’d recommend this location to anyone. There’s a young girl who’s normally behind the desk when I go, and she is an absolutely ray of sunshine. I don’t recall her name, but she’s such a sweetheart and I enjoy chatting with her whenever I get the chance. The manager, Ben was a GODSEND today. Talk about above and beyond top tier hospitality and customer service?! It can be rare to find people who love serving the public, but he told me he likes his job and I believe him! Super grateful to be treated like a human being and not a number. The product is pretty standard, but the people are why I had to give this place 5 stars.

Ben and Yani are terrific people to deal with. Ben went out of his way to help me, making the whole experience pleasant and efficient! I can’t give him enough praise for offering ideas and solutions and making the whole experience so much easier and less stressful! Don’t go anywhere else! This has to be the best storage facility in all of Sarasota!

I would like to praise Ben, for the best customer service I have ever received.. Ben was so accommodating, helpful, just an overall delight!!! My Mom and I are going through hard times right now, and he was able to put a smile on or faces! God bless you Ben, you made our day! 🤩❤

Couldn't ask for better customer service, thank you Ben!!!

Ben has excellent customer service and is very knowledgeable. Made sure I understood the pricing, how to work the gate, etc.

This is the first and only storage unit I have ever had and the staff here are incredible especially Ben!! He is always very professional, extremely helpful and informative any time I have a question or situation. He has gone above and beyond when it comes to his customer service, being genuinely kind and a joy to interact with when I stop in to my unit. I am very grateful you have a sales associate with so much desire to be of service!!! THANK YOU BEN FOR ALL THAT YOU DO FOR US!!!! 💯💯💯

I really wish you didn’t appreciate me, as a customer, so much!! Raising my rent almost 30% is a kick in the groin, as long as I’ve been a customer. I think I’ve been at your facility since 2004. In that length of time I should have secured a place for storage at my home. Oh well there’s always this year to prepare. Happy New Year

Ben provided excellent service! He was friendly and polite. I highly recommend this location!

The manager of this public storage facility is the kind, respectful and understanding and has the upmost respect for her customers. Customer Service isn’t like it was years ago but this place has by far the best Customer Service Team!! Thank you for the best experience.

Mr. Ben was extremely helpful, he walk me through the whole process of renting a space. I’m so grateful that he was there, I was very stressed out trying to find the right location and he was very professional and pleasant to talk to. I will definitely will recommend this location to all my friends and family. He should be recognized for his hard work and proving such an excellent customer service. Thank you for having companionate employees. Thank you Mr. Ben for helping me out and making my date stress free. Great job!!!!😀

Storage was broken into and 7000 comic books valued at 50k stolen to find no cameras in halls, only entrances. No help from ANY employee. Brian bolted even with sheriff still on scene. The only people who knew what was stored was myself, my husband, 3 kids and the employees because I was forced to purchase insurance declaring contents. I even bought the lock from the facility.....I only enabled. Beware of this facility. Another theft was reported last week.UPDATE I had signed up to crime tips and receive an email every time this hell hole fails another patron. I get several emails a week. They got a nice little racket going on.

Absolutely BEST customer service experience with Ben! He was very helpful in accommodating us to our needs. I definitely recommend this location and having Ben help you out!! :)

Expensive

Ben at the front desk went above and beyond helping us with our storage unit and gaining access to the gate when we were having trouble! He was very personable and honest! Highly recommend!

Ben was incredibly helpful and accommodating when I needed last last minute changes. The facility is very well maintained and the customer service is great.

Everyone here is great and really helped me while I kept my belongings for almost one year. Ben particularly was amazing, helpful and gave great customer service!! This location gets 5 STARS!! Thanks so much again!!!

Super expensive and the storage unit is a hot box no AC or ventilation at all I can't wait to get somewhere else to store my stuff.

Ben helped me so much he is awesome made my moving experiance awesome love his attitude can't wait to need his help again he keep you laughing great place

I Wish... Dhyani would clone herself and staff Clark rd.. Best help Ever with storage situation in & out. Dottie on bee ridge is solid vet with p.s. full of knowledge too.. These 2 employees combined would do amazing things for this company. Promote Them & Clone Them Please 👈

Very helpful staff and the process was smooth. Happy I chose them!

Great customer service! Ben is very helpful, friendly and explains everything very well!!

Ben (1216) was extremely helpful showing me what he had available. The units are extremely clean and well lit.

Ben was very helpful…Providing world class customer service. He was very informative about the storage. I will definitely consider using Public Storage in the future.

Great prices, great service

Ron was extremely accommodating and helpful. The facility was very clean.

The lady at this location was really nice and helpful, she helped me figure out what size unit I needed. I wasn't ready to rent but she was still willing to help.

People not friendly or helpful.

There are always cockroaches and rats in everything there

Excellent space. Awfully Small and a waste of time and money. DUH.

Nice place.

I spoke with Nick and he made getting a unit very easy and straightforward.

Great experience. Rented a large Climate controlled unit for a little less than a month. Super easy process in and out, very clean unit and excellent customer service from Nick.

Nick did a great job helping me find the best unit to fit my storage needs. He was very helpful, and the whole process was quick and easy. Highly recommend!

4 months later they raise the price $25/mo

Nick was great to work with. Place is clean and seems pretty safe.

They have this new property manager who is nick. I was moving my stuff out today because of the disrespectful property manager that was their before but because of his great customer service we will remain customers. Thank you Nick. I work at publix so customer service is everything to me.this guy is truly amazing

This location is great and has been perfect for the 3 years I have been using their units. The staff member Nick has been super helpful with all the little questions I have. Can't recommend enough

I lost the key to my storage, how can I get into my unit.

Great service from Tim, he helped me find the exact unit I desired! Took me out to see a variety of selections until I found exactly what I wanted, that's pure good salesmanship right there.

Stop bothering me with texts and questions. Your rating just dropped, and I will tell people

Seamless transaction. The Aussie gentleman who was at desk was great !

I am very pleased with the management of this establishment in there efforts to answer all my concerns. I would like to give my thanks to Nick who has not only been professional and friendly but I had lost some keys while on the premises and had backtracked my steps to see if I could find them but failed in doing so. I figured I must have lost them in my truck or at home somewhere. I had mentioned it to Nick before leaving and low and behold 2 days latter I received a call from Nick letting me know he thought he found my keys. Sure enough, he did and I am very appreciative. I have been a customer for about 3 months now and I am happy I chose this establishment over others I had considered. Thanks

Thanks to Nick and Tim what could have been a very stressful situation turned out to be a pleasant experience. They helped us in every which way. The facility was nice and cleaned. The location is centric and convenient. I highly recomend this Public Storage location.

Just the best service

A nice place to rent storage!🤣😂😍 Love it,very clean place !

Tim took great care of us. A pleasure dealing with and very helpful. Thanks Tim

Christina was great to deal with. I recently moved from another state and moving is always stressful and having to put your personal items in storage is also stressful. Christina was down to earth and easy to talk to. The process was quick and simple.

Tim was outstanding, he was very helpful and knowledgable. Great to have someone who took their time and showed me every aspect of my rental, from the gate to the bathrooms, showed me a picture and gave me tips on how to store my stuff. Tim is a great asset to your company. Bravo! Thank you Tim!

Tim was great with my mom's storage needs. He's very good at his business! Thanx public storage and Tim!!

I spent about 8 hours at public storage today and had such an excellent experience because of Nick. I had such a large unit and wanted to clean it out to downsize. He went over and beyond to make the transition an easy one. From lending us a broom, a cart to move our stuff! He made sure we stayed hydrated while I’m the hot sun all day by coming and giving us water. The move was a great one! Nick, we appreciate all your help today! Thank you

We had a great experience with Nick renting at this location. He was helpful and informative and made the process easy!

Nick did great

Nick is an outstanding employee. Felt like Family!

Nick Is awesome always there to help, great personality .... very happy to see nick when we pull up we know we are in great hands ... thank you nick and public storage ....

Love the new exit system you guys are doing great. Thanks again for thinking of us.

Nick was very helpful and professional. He took the time to show me what units were available and help me to determine the size storage unit I needed. I feel my property will be safe at this facility. Excellent customer service.

Nick provided us with wonderful customer service making sure that we got the right unit to fit our needs and did everything possible to make our experience easy and stress-free.

They are always nice and professional. They even appreciate my long term business. Shari and the very nice and hardworking District Manager helped me a lot today. Thank you again for your help and service 😁

This storage facility has been a lifesaver for myself and my daughter who attends New College of Florida. Everyone is so friendly and helpful. Even today, Tim went above and beyond to help us out. You rock Tim!!!

Rent will always go up your second or third month. Late fees are pitiful. On top of late fees I was charged a lien fee. All within one month. Late fee of 20. Lien fee of 50. Asked for a break. Nope. Beware. They also try to rough arm you into buying their over priced locks and insurance. Beware.

Secure. Well kept.

I have been with this storage unit property for months, it went through several employees starting with Jerry and he was great. Most recently, due to COVID 19 I've fallen on hard times and had a rough time paying my rent. The young lady IVORY, I believe is her name, was AMAZING!! Ivory was punctual, friendly, HELPFUL as all hell, she spoke to me like a real person even though I was delinquent and facing auction, this young lady deserves not only a raise but a promotion and should be considered an asset to ANY company

The pm that I spoke with, named Ivory, was the best! She answered all of my questions and was very professional and well spoken! I'll give her five stars as well, if I could!

Ivory is fabulous in her delivery of customer service, tech prowess and expansive professionalism. A real keeper!

I rented a space for one and ahalf years at this location. Friendly staff and easy to deal with. Moved to another storage facility a lot closer to my home.

tim and ivory was great🥰🥰🥰

Jerry was a gem... Friendly and went above and beyond to assist.. Excellent customer service !!!

Jerry was competent, professional and answered all of our extensive questions. He was also friendly and personable. The unit we rented was clean and dry. I would recommend this Washington Blvd. Public Storage to anyone.

Great service, quick and easy! Especially Jerry was very friendly and made the process easy and fun. Thank you!

Shari has the best attitude,while I was in there,she handle the customers very well,with kindness,she is very down to earth,I connected with her Immediately.She is a keeper!!

Had an upgrade due to an error. Excellent customer service.

Been renting unit here for quite a while. I hate the fact people are allowed to store food in units, because big rats get in somehow, and they can climb over walls between units. One died in my unit, am ticked off enough about this, but didn't say anything, but I just got email saying my monthly rent which is already high is going up 30.00 a month. Guess again! I will give everything I have been paying to store to goodwill before I will be screwed like that.

Excellent service.Robert is a professional employee Thank you

Praktisch und freundliche Bedienung

RIP off

Kat is phenomenal! She answered all my questions and showed me the unit in a timely manner

Thank you Jerry and Robert for being very respectful and professional to me.

Mr. Tom and Shari are very kind and explained everything very well. I was very grateful and admired for the sweetness they treated me. They are excellent. I recommend this office. the off: 5425 N. washington Blvd. in Sarasota.

Shari was so awesome try to help the best she I was happy that she helped me out. She was so nice to.

Friendly and VERY easy to work with. Jerry took a lot of time showing us the units and explaining the charges, making sure I knew how to use the lock and gate access code. Very clear and patient with all of my questions. Thank you Jerry & Tom!! ~Sharon K

Jerry is very polite and professional. Great place!

Jerry was an excellent in explaining everything clearly. 5 stars!

This was my first time renting and Jerry made the experience very easy and pleasant. He was very knowledgeable and told me everything I needed to know. Would recommend

Lisa and Alex were very courteous, kind and helpful!!

Kat was very helpful and very good customer service

Alex was really helpful for my check in and showing me around.. very good service

Thank you Tim and Melissa for your fantastic service. You guys are hilarious!

Thank you Cody for your exceptional customer service and making the process of renting a storage unit so smooth! Awesome dude with great business ethics.

Melissa and Cody were super helpful with our rental! Couldn't have asked for a better pair of managers to move us in!

To the oner of public storage we or so happy that we came to smart stop the maniger was so warming to us i felt like i was. Home we thank you for giving us the chans to see one of the. Best maniver in this com. She was so good to us .thanks for geting the right people in. Public storage thank you a gen. Melissa for. Beind the. Best. Ever.see you soon.

Melissa was an absolutely awesome customer service rep!!!! She answered all my weird questions I had LOL I would recommend renting here any day!!! Thanks to Melissa!!!!

Best all around!!☺

Too expensive

Melissa, Kaitlyn and Dottie were amazing!

Great facility , prime location, easy access and amazing pricing!! Dottie and Kaitlyn were awesome and made the whole rental process a breeze . Thanks for taking the stress out of the entire moving experience!

Cicba, Dottie and Brian were exceptional and patient in showing us our new storage space. As a trainee, Cicba was very thorough in showing us the site and processing our rental agreement. The site is very clean and well taken care of.

Melissa & Brandon were super helpful with the storage unit size I needed!

Raised the price of monthly rental :(

I just recently moved here and the staff was awesome in helping me find the perfect storage unit. The facility is clean and neat and the staff is patient and helpful especially Dottie and her staff!

Great service. Dottie and Melissa were very friendly and helpful.

Excellent customer service!! Thanks Dottie & Melissa!

Amazing service the keypad works every time 😂😂😂🤣🤣🤣😻😻😻😽😽😽

Dottie and all her crew are wonderful ! Moved from Va. when I realized unit I had reserved wasn't big enough they were quick to find me one that fit my needs. Clean,safe and always willing help with anything and everything! Thanks Dottie!

Brandon was The best ever!! Excellent in every way. Extremely helpful!

Dottie & Ben took alot of time, helping us pick out the right size unit, showing us around & making recommendations. Very clean facilities...very impressed!

Truly great customer assistance. The facility is maintained and very clean. Office staff are wonderful and will work with you. Communication is top of the line at this facility.

Oh my goodness the custumer service is excellent Dottie & Brian have the biggest heart in the world i would recomend anybody to the i give them 10 stars thanks again you guy u are a true blessings .

Dottie was extremely helpful in finding me exactly what I needed! She is professional, courteous, and a pleasure to work with! Dottie made me feel at ease and took a load of stress off me. Definitely recommend!

It was my first time needing a unit and I was treated with up most respect from Ben. He had taken the time to show me 2 units. I didn't know what I needed. Took the bigger of the 2. Thanks to Ben I left a very happy customer.

Gracias a dottie y Ben por toda la ayuda recibida y un magnífico servicio al cliente estoy muy feliz Gracias

Never disappointed

Brandon and Dottie were very helpful and knowledgeable and made my experience easy. The site was located near the airport and seemed neat and clean.

Dottie was very helpful in renting my unit. She gave me options and ideas based on my circumstances and needs. The location is conveniently located off highway 301 and the security is awesome!

Dottie was efficient, personable and pleasant!

Clean, easy access, happy and friendly management, just a great choice.

Great people!!!

Brandon was a great help. Answered all questions. Went above and beyond. I recommend this place greatly. Thank you for your service

Sign up and tour was great. Dottie was thorough, professional and friendly.

Very helpful and friendly! Service is exceptional and I am very happy to have found this great place for my extra stuff. Dottie made me feel welcome and she runs the facility so is conscientious. You can’t go wrong renting storerooms here!

Thanks to Dottie and Crystal for their assistance today.

I know I’m a couple days late, but I just want to put out there that Brandon and Dottie are amazing! I went and made a payment and I wanted to start looking into a second space to store my boat in and they helped me out with every question I had. What size they thought would be best, how much is was, they just explained the whole thing to me. I’ve been with this company since they got the location. This store is VERY clean and don’t smell like cigarettes coming up to the door or any garbage. Over all if I could give them more then 5 stars I definitely would.

Thank you for all your hard work Ms. Dottie

Brandon was great during my visit.

This place is amazing Dottie and Brandon have so much energy and their smiles just made it such an amazing place to be. They were informative and fast they made it go from dreading the paperwork to easy and fun. When I need to move and store my things or if anyone asks about where they should go I am going to tell them hands down this is the place to go and to ask for Dottie and Brandon.

Awesome place & amazing help. Thanks Brandon & Dottie

Brandon was great! Very professional and courteous. Highly recommend!

Brandon And Dottie are the best they are professional and friendly and very helpful for anything that you need definitely recommend this Public Storage.

I was greeted very kindly by Dottie, the woman who helped me with my move in. She explained everything to me courteously and made everything clear to me when I had issues or concerns.

Dottie was awesome

The staff is really friendly! The manager Dottie, helped me a lot!

Great customer service

Great customer service by Dottie. Thank you!

Kevin was great during the check-in process! Answered all of our questions eagerly and thoroughly and made sure we had everything we needed to get all set up. Overall the process was easy and prices fair.

Great service honest and helpful and they’re friendly too.

Great customer service and smiles!!

Easy check in. Clean facilities and Kevin runs that place like a well oiled machine. He was very nice and helpful. Even with computer issues he stayed calm and fixed every issue professionally and pleasant. I got there close to closing time but still he still made sure I was taken care of. While I was in there and a woman came in and was very rude to him and he did everything in his will to make her happy.

Friendly and Helpful. Kevin was great.

Kevin was great explaining all of the options...

OUTSTANDING SERVICE!!!! . Dottie and Kevin were awesome helping me out they worked with me over a week with the upmost service and respect. I would give them 10 stars.

I signup my storage room this morning and the customer service provided by Kevin and Dottie was excellent , good job .

I never owned a storage unit until recently and honestly it was a good experience. I got a simple 5 by 10 storage room, since I just needed some room for a few things, thanks to Dottie for being so kind and helpful, I would recommend this place to anyone who needs one in the future.

Mrs. Dottie has been very helpful in any situation.

Amazing staff! Great experience!

Dottie and Kevin were very helpful and explained everything so very politely. Dottie walked around and answered all my questions.

Very pleasant experience as Dottie was very helpful and easy to work with!

Kevin and Dottie are very professional and excellent customer service!

Dottie and Kevin let us in early to help us and were very kind and friendly. They made an early morning visit nice and easy. Thank you for your help.

Dottie was extremely helpful with our storage needs. Facility clean, easy access, and great location.

Cody was on duty from another store. He was very helpful from the time we walked in a little early for our appointment and proceeded to get us hooked up with a unit in no time. Very polite and knowledgeable.

Dottie and Alex were great! Dottie walked me through everything so that I got all that I needed. Alex was very helpful as well. Service could not have been any better. I'm so glad I chose this Public Storage location. Thanks to you both.

Alex and. Dottie were helpful today. I would recommend to my friend s

Great place and friendly people

Amazing facility. The staff were so polite and professional.

First time ever needing storage. Are all managers as good as this woman Dottie? Holy cow she was amazing! This is the place to come for storage and box discounts!

Alexus was great. Helped us out quickly and was very friendly.

Dottie and Alexis we're very knowledgeable. I came back this year because of the customer service. Thanks guys

Dottie was so helpful and answered all my questions thank u so much

Alexus was awesome! Very helpful

Brian and daddy gave wonderful service I recommend them highly okay. Let me know

Dottie and Brian were awesome!! Definitely 5 star service . Extremely helpful and knowledgeable.

We had a very good experience with Dottie and Alexus

I was helped by Alexus, who guided me through the process, helping me choose the right size for my needs, and explaining everything very well. The facility is neat and clean and I chose a climate-controlled unit, but it was pretty darn hot in the area with the units, and in the unit itself. Alexus states it's kept between 75-80 degrees. Hope my stored clothes will be ok!!

We were in the process of renting a storage unit at this facility of Public Storage. We had an appointment with Alex to set up the storage and fill out all required forms and other formalities. We have to say that Alex, and also his colleague, were very knowledgeable and courteous. They made it very easy for us and quite a nice experience.

My experience was overwhelming excellent from employees Dottie and Alexus ,and it's employees like these two who makes this company very welcoming for customers.

Friendly staff and excellent prices. Alex and Dottie took care of me this morning.

When we first visited the two gentleman Alexis and Cody could not have been more informative and accommodating. Then weeks later when we actually arrived the manager Dottie, was very much the same. What an absolute super experience it was to do business with ALL of these folks.

Dottie & Alexis were phenomenal! They had impeccable customer service skills, were extremely knowledgeable about the products & prices! Made a seamless transition for me!!

Dottie was amazing to work with place is clean and nice very secure

I've had a climate controlled interior unit with this location for over 6yrs now. The facility is clean and dry, however, in that time we have watched the price for a 5x10' unit go up 54%. There have been no capital improvements in that time, staff seems to have been cut back, and the single trash can has been removed from the premises. I don't know about you, but if I almost doubled my prices I'd expect to hear about it.

Customer service was awesome! I have dealt with Dottie and Reggie both, they have been more than helpful with all my needs. Public storage is the way to go!

Alex and Dottie were both very helpful and very patient with me throughout the entire process. They answered all my questions and were very understanding of my situation. I'm so glad I chose this location!

Alex and Dottie were very helpful today. They had no problem showing us units and helped us get the unit we wanted.

Hi to the Public Storage Corporate Training Department. If you need to do a training video on how to introduce your facility to a prospective new customer, look no further than Dottie. She professionally presented the facility, covered all the rules and regulations and did everything very efficiently. And I am a repeat customer who has used your facilities in many different states so I can compare her to other facility managers.

My experience at this Public Storage was great. When purchasing my unit, Mr. Reggie made the process a breeze and he's pretty funny too. If anyone is looking to get a storage unit, come to the Public Storage on Washington Blvd.

Muy buen servicio todo el tiempo dottie me cl contesta mis preguntas me atiende muy bien es muy buena conmigo ella tiene muy buena personalidad siempre es amable gracias

They were excellent with customer service! Will recommend Dottie anytime! She is the best. Tony was a great help also! Great customer service!

Both Dottie & Reggie were professional and well versed on the establishment. They set my mind at ease concerning the sign-up process.

Wonderful customer setvice. Reggie was great very friendly. Dottie was great both were very understanding and friendly. Thank you Susan

Dottie is the best! My Initial unit was in, what I would term in the annex of the complex. It was not what I expected, carpet and a bit unkept but it would serve its purpose. The day I began my move I noticed something on the wall and thought this looks dangerous, certainly won't work for me! Took some pictures, went back to the front office to talk to Dottie. She made a bad situation turn out absolutely wonderfully, I lost a day in time but best customer service ever! I'm giving 5 stars only because of Dottie's great customer service. Thanks Dottie you are the best!!!

Dottie was great!! Thanks for all the help!

Well today was my first experience at Public Storage in 5yrs. I can say todays service was great. Nice place, great location, and very reasonable. The manager Dottie was very helpful and very nice.

Dottie was awesome very helpful great experience!!!!

Dottie and Victoria are very helpful and friendly. I would recommend everyone with storage needs, see them.

Mario and Dottie were both very professional. They were both a great help to me. I asked a lot of questions and they had answers for everything I asked. Great people!!!

Highly professional, personable, and courteous service.

Dottie was very friendly, knowledgeable, efficient and professional. She helped us with all our needs and answered all our questions. We will recommend her and her business to everyone.

Mario and Dottie were great! They everything and made me feel at ease.

Customer service was awesome Dottie was super polite ;)))

I love this storage place. They have taken great care of my daughter and I. Dottie is so wonderful and she is a great person that cares about her clients. They work with me if I’m going to be late on payment and they let me pay what I can when I can which is super helpful when you are a single mom with no help. I am blessed to have met the people that work here and some of the people who have units here. If you’re needing Storage at a reasonable price come to this Public Storage you will be taken care of.

I rented a unit here for a couple months while I was between apartments and couldn't fit my stuff where I was staying. It was my first rental experience. tl;dr at end. Couple tips: online prices are cheaper, for one, but also, a reservation is actually a lock on a unit's price rather than a guarantee on a specific unit or even unit size. I'm not sure how beneficial the latter is, as the algorithm used to determine the unit's pricing is a little counterintuitive from what I could tell. However, as Dottie explained to me, she would be sure I would get a unit at the price I reserved, and if nothing the same size was available, she would move me a step up if possible. Dottie is one of the property managers at this location and she very patiently answered all of my questions, which is a bit of a feat as I'm one of... those... people who reads all documents before signing and takes notes. She was very polite and knowledgeable, however. I had a good experience moving everything in. You do buy (and subsequently keep) your own lock for storage. They do have disc locks as well, and each unit can have two locks put on a unit. There are cameras for all the interior rows and they do check the integrity of the locks daily. This location isn't 24-hours... But as Dottie and I agreed, that's probably a good thing. The hours are reasonable, and frankly, if someone is coming to a place like this at 3am, I would find it sketchy. I did stop in regularly to check on the property itself and my storage. The huge thing of Damp Rid I bought was definitely used up by the end of a month and a half. I felt a little dumb after buying it, realizing that the roof area is grated/open to airflow, but I suppose it's one of those things that's more effective, then, if everyone does them. The climate-controlled areas here are kept a bit warmer than I'd like (I can't remember-- around 78-80?), but I had no issues with mold or smells. I did bag and seal most of my textiles, as well as put some silica gel packets in them. I did find a single tiny bug in the unit after moving everything out, but it was dead. My items appeared fine. They do provide you with a bait-kill thing at one of the front corners of your unit, but you are also allowed to use your own deterrents or sprays, which I did. Checking out was very simple. I went to speak with Brian, who answered a few more of my questions nicely on the phone and in person. He got me squared away very quickly. I haven't had any surprise charges or anything. As I'm told, make sure the place is empty, and you're good. I would rent from this storage location again. The agents were helpful, knowledgeable, and courteous. The location was clean and secure. I had no issues. tl;dr: Had no problems, agents were nice, place was up to expectations. Get online pricing. Expect humidity and plan accordingly.

Just in time for summer rates!

The friendly service of Dottie made it easy to check-in and find our storage unit.

Owners friendly, knowledgeable easy to with. Property's very clean.

Awesome and friendly

Had a wonderful experience. Very affordable and very helpful

Great service from Brian and Dottie. My signup was easy and pleasant 👍🏾👍🏾

Very easy to work with. Quick and efficient. I had no hassles.

Amazing customer service! Dottie and Cody were incredibly helpful. I'd definitely recommend this place to my friends!

Very friendly staff and a good facility! Dottie was also very helpful!

Dottie and Brian were very helpful and patient with me for all my questions, and the unit was very clean. I am appreciative of the effort made to be conscientious, flexible, and accommodating by the team at Public Storage.

Dottie was very helpful, streamlined the process for me, and stayed past close to help me out.

It's gated, 90% anyway. I wish I had an outside unit. I don't like the idea you have to be out by 9.pm. I'm sure that's perfectly acceptable for most people's, schedules. Just not very convenient for me.

Very nice Dottie & Dana was so helpful would recommend them to anyone who needs storage

Dottie and Brian were just great to work with. Dana was there too. What a great employee. I LOVE THIS PLACE. We rented 2 units with ease.

We rented 2 units from Dottie and Brian without any hiccups. Dana was there working her butt off. Great people. I would definitely recommend this place to everyone.

Dottie is a good manager shes super kind and very honest thanks dottie!

Friendly staff, convenient location, clean.

The pics i posted is of a friends unit that is not secure. Bottom of partician wall is broken and missing concrete screws along the wall that it connects to. The maintainance here from what I see is very poor and I would not recommend renting from this facility. Management is not very friendly or willing to work with long term paying customers.

Reserved online. Shari called right away. Went in this morning. Shari was very helpful in person. Facility is very clean. Best price I could find! Highly recommend.

Dottie and Brian assisted us in obtaining a storage unit and they could not have been more helpful, they are very knowledgeable about their services and very pleasant and informative. We appreciate all their help.

Great storage facility

We have used this storage facility multiple times and will continue to use public storage at North Washington all the time. The managers are fantastic.

Brian was so helpful! He made it an easy and enjoyable experience getting set up with a storage unit. A+ customer service and professionalism!

We had spoken to Dottie on our initial phone call and she was very helpful and a pleasure to talk to. Met with Brian to reserve our unit, also a great experience. He was very helpful and patient in getting us what we really needed, as well as being fun to talk with. There was a glitch in the system, which he kept an eye on to make sure it was corrected. Excellent experience from start to finish!

Brian and Dottie we're both very helpful. They answered all of my questions just like true professionals! Very friendly service!

Really nice facility. Really friendly and helpful customer service. I really have no complaints at all. Great storage facility!

Dottie and Carmen are awesome. They did an amazing job helping me with everything about my storage unit.

By the time you add in all the extra fees you are better off going somewhere with 24/7 access and climate control

I had an excellent experience while i was at this public storage facility, the individual who helped set me up with my my storage unit(Dottie) was both friendly and knowledgable.

Dottie and Brian are a great duo! Truly helpful and kind people and the prices here is one of the best in town. If you're looking for a place to store your items, this is the place. Ask for Dottie or Brian!

Dottie very helpful and got me set up in no time. Great experience.

I loved the environment and experience that my customer service team created for me while shopping for a indoor shelter space. They were kind, knowledgeable, and helped me to know my options and presented them to me so I understood what was offered. I would like to thank them again it was a pleasure meeting you both!!!!!! 😊🙂

Convenience is a plus. Dottie and Brian are wonderful hosts. Knowledge in every matter so far.

Easy experience. Shari made it very simple to rent the right space.

Dottie and Brian helped me rapidly, concisely and professionally. I know where I will take my business from now on.

Dottie and Brian were excellent and very helpful.

Very friendly and helpful

Very friendly staff members! Especially Brian, he is always very helpful! clean facility , great prices.

Place is awful, the woman or whatever that is at the front, is disrespectful and rude.

Brian and Dottie made us feel right at home. Their service is best in the business. I feel as if I knew them All along. We'll use public storage again, and we recommend it to anyone!

I had an existing 5x5 locker and wanted to upgrade to a 5x5x8 storage unit. They quoted me a price and when I went into close they tried to charge 10.00 more then I was told. The manager is a piece of work. Just a bait and switch operation and she couldn't care less that I was an existing customer. I declined the bait and switch offer and closed my account with them. I'm done with these clowns.

Dottie helped very much

From the phone prompt that immediately tells you what to do if you need to speak with the property manager (press one) to a very helpful and diligent staff. Brian really helped me out.

Dottie and Brian were excellent. Friendly and informative. They made the entire process a breeze.

11/10 Matthew was and is and will always be the best golf cart driver.

I reserved a unit online late Friday night, and when I showed up early Saturday morning Matthew had all the paperwork ready to go. He was very professional and courteous. He began by giving a small tour, explaining the use of the gate keypad and shuttled us to our unit. He let us look inside and made sure it was to our liking. He gave us a circular lock and explained how much the lock was and then, since we chose an outdoors unit, Matthew suggested a dampness control bucket and explained pricing. We then returned to the office to fill out paperwork. He explained the insurance tiers and prices, the rental agreement, answered my multitude of questions, and was generally VERY helpful. I highly recommend Matthew if you're looking for a helpful, courteous, and honest-to-goodness nice storage experience!

Such friendly and prompt customer service and the facility is spotlessly clean and extremely secure! It has changed my life! thank you

I love this place the owners were very friendly and took care of me . This is the best storage place I've been too and very affordable

Excellent service and wonderful staff. Also their prices are super low.

Both Brian and Dottie were very friendly, helpful and experienced. We showed up without an appointment and they took the time to show us our options and helped us find the most cost effective approach. We signed up online and came back the very same day to sign up and bring items for storage.

My daughter goes to college at Ringling College of Art and Design in Sarasota and this was one of the sites we decided to store some of her stuff at. The site is very clean and well kept , seems to be very secure and Brian and Dottie were awesome to work with to get the unit rented and answered any questions I had top notch service from them. Thanks guys for making it painless.

Friendly services, clean environment, safe and secured properly. Highly recommended!

My experience with Public Storage was great. They had the type of storage unit I needed, for a reasonable monthly price. Thanks to Dottie & Brian, they made the process of getting the right size unit for me quit & easy.

good place, been using this place to store my college stuff over break, manager brian is very cool and friendly

Awesome facility! Awesome employees! Always clean, always friendly!

Very friendly and helpful staff! Ready to help you out. Thanks for the good experience!

Amazing managers. Very helpful and polite. I found their customer service efficient. My rental application went very smoothly. The facility is very clean, organized, and secure.

good price

Very friendly office staff easy to start up thanks for the great experience!

Not a bad place at all! Kayla was on duty and showed me some spaces today. I liked your very friendly attitude and personality. I will be back on the 1st of the month to rent a space from her.

They were very helpful staff!

Brian at the front desk was very helpful and efficient in helping me.

Brian and Chris were awesome. Will definitely be back.

go with the new customer special ... but it isn't truly $1 as advertised

Terrible experience---I originally leased a unit when Budget owned it---Great manager by the name of Garrett---Than public bought it and it went down hill fast---Absolutely filthy---all kinds of bugs---security door was broken most of the time---Manager Brian was a complete jerk---doesn't have a clue about customer service---looks like someone from Duck Dinasty--if they were the only storage facility left I would never lease from them

Had a good experience here over the weekend. Would highly recommend of you're looking for storage.

Brain was very funny and nice. Also very informative and good at his job.

Great place to rent. Brian did a great job showing me the space and selling me some boxes. Prices were good too.

A good storage experience. I met with the manager Brian. He got me into a unit for a $1 promotion and sold me boxes cheap. Place was the old Budget and it looks brand new now. Great experience. Thanks.

Brian the manager at this location is the BEST. He was very helpful with my storage needs and made the best suggestion to save me money. Courtesy and customer service was great. I will use this location all the time and I would recommend to anyone.

Brian and John are awesome and helpful guys. I recommend everyone come here excellent service!!!!!

Always trash laying around, they seldom sweep or pick up trash. Bathrooms are filthy dirty. Customer service is cold! If you have a problem or complaint they say call the costumer service number where no one ever answers. Automatic gate was broken every time I tried to use it. Could not find anyone to help me with broken door. Did not feel safe any more! I could not get out fast enough

The other day we were forced to move from this public storage because it had become so infested with mice and and other bugs. We had put out no less than 8 bait traps and a defogger but all they did was run to other units. We had to throw away a lot of clothes because of the mice crap and bugs. Brian (mgr) was no help in the matter either. Most of the time the gates don't work and the door codes don't work either.They advertise " Well Lighted " NOT TRUE. They shut off the electricity to the units so you can't even go in the evening because there are no lights. One if not the most poorly run storage places in Sarasota.

I'd like to thank Brian who was so helpful with my issues I had with storing items .I felt so at ease when he explained all the details, it seemed to come natural to him. Knowing someone cares that much about his job and the people he helps took all of the stress out of my busy situation I was put in with my Grandmother. I will recommend Brian or anyone that works there to people I know....

John was extremely helpful and friendly. He helped me to pick out the right size storage unit for my needs. I recommend this storage facility and ask for John!

always greeted by professional, friendly people; they are efficient and helpful every time I go in; the property is always clean; I feel good storing my things there

What a pleasant experience! Thank you so much.

Customer service was excellent very helpful and friendly

Brian did a great job in explaining everything to me and is just a first class person

This storage location was very friendly, and inviting. Super affordable and conveniently located right outside the city. The service was quick when help was necessary. Clean and well kept spaces. Made my move easy and hassle free!

Was in there today spoke to a lady named kayla vary nice she new what i was looking for vary nice to bad she is leaving need more people like her keep up the good work

Had a great experience with Kayla. She was very helpful in determining what size we will need to suit our storage needs. Will return to rent from this location once we are ready. Keep up the great work!

I was currently evicted from my 3 bedroom apartment and needed a storage unit ASAP. I called and spoke to Kayla who was extremely helpful and understood my need for a large unit in a short amount of time to hold my things as I could not find a home in time of moving out. How long I will need the unit I am unsure of but the process was super easy and I could not be happier under these circumstances.

Kayla was fantastic! She went out of her way to find me the right unit for my needs and her customer service was outstanding. Would definitely recommend

Was in the office today inquiring about the recent changes.spoke to a lady named Kayla she was very knowledgeable about her work ,bright smile very friendly,confident.i inquired if she would be at that location and unfortunately her answer was no.my mother had to sign paperwork all was smooth what an asset to location