Public Storage Self-Storage Units at 4072 N Broadway Street, Chicago, IL

Emmanuel was very helpful and really nice

Emanuel showed me around and was very helpful. Easy enough spot to store your stuff

I was serviced by Emmanuel, he did an amazing job with making sure I understood everything and made the process seamless. Thanks

Great place to rent a storage unit and Emmanuel the manager was very helpful.

Great service from Emmanuel

Emmanuel was a huge help!

Emmanuel great and fast job, would highly recommend.

Today I came in to rent a storage space and the manager Emmanuel was so helpful and professional he answered all of my questions a very great guy will definitely recommend.

Emmanuel was wonderful and very helpful. Definitely the storage place to go. Thanks so much for everything!

Emmanuel was very helpful and got me everything I need!

Emmanuel was very professional and very helpful . My move in was so smooth ! Thank you

Very helpful and friendly. Emmanuel.

Emmanuel is always helpful here. We have a few units at this location, and he has always made everything easy.

Came in and Emmanuel was very helpful and professional.

Emmanuel was very professional and helpful! Highly recommend.

Emmanuel was very helpful!

Emmanuel gives great service.

Emmanuel was great. Thanks!

Emmanuel was the prop mgr and was very pleasant and patient with mundane (but important) questions. He was helpful and an asset!

Came in today and my mobile app wasn't working Emmanuel was able to help me set it back up so that I don't have to get out of my car to open the gate thanks was a great help and very convenient

Came in today to rent a storage space an Emmanuel was very very helpful he helped me setup my account made it so easy.

Emmanuel was SO helpful. Stayed later than his intended shift & helped carry my belongings. Thank you so much!!

Emmanuel is awesome! Stayed back an extra hour till 7pm to help us move in past hours

Emmanuel was wonderful and helpful with my storage reservation and setup. Very professional.

emmanuel thank you so much for helping us

Emmanuel helped me set up my account and made it super easy for my move in date! Bravo!

Emmanuel helped me out and answered all my questions very well, great service

Emmanuel made me visit here quick and easy. I had already put my unit on hold before entering. He showed me the unit and answered all the questions I had for him. I appreciate his help!

Emmanuel was great. Very professional and helpful.

Emmanuel was very helpful and professional.

Emmanuel was a rockstar thank you for everything

Emmanuel very friendly and professional!

Thank you Manuel for helping me out!! Very smooth process. 🫡🫡🫡

Emmanuel helped me out with my unit, and made the process super easy!

Came to rent a storage unit today and Emmanuel was a great help

Emmanuel is great. Very helpful. I recommend highly

Emanuel was very pleasant and helped my elderly friend setup his app and exceeded his help past closing hours highly recommended!

Came in today to get a storage unit and Emmanuel was a great help.

Emmanuel was very very helpful in arranging my unit and helping me keeping the price low.

Emmanuel good job all the way around

Emmanuel was very helpful with my move-in and very nice.

Emmanuel was great helping me

Emanuel was a great employee at Public Storage! Very helpful and professional during my quick move of storing items in between apartments. Highly recommend for a long term or short term stay.

Emmanuel made everything so easy.

Emmanuel is amazing, awesome service.

Emanuel was very helpful he made the process very easy and helped from start to finish. It was great

Public Storage Lock up your stuff that won't fit in the crib.

Emmanuel was very helpful he got me a great deal thanks a lot.

Emmanuel was great

Emmanuel

Great experience and even better customer service. Emmanuel at the Broadway street location was courteous and helped me a lot. Thank you so much!

Great easy service by Emmanuel, signed and out the door in less than 15mins. Thanks!

Emmanuel is a great guy. He made my rental very easy. He knows his job.

Came in And Emmanuel was very helpful

Emmanuel was great

Came in today to rent a storage space an Emmanuel was a great help made me very comfortable with doing business with this company thanks alot.

Enamel was amazing and very professional with all my questions being the first time Storager

Emmanuel was a great help thanks

Came in today to get some boxes an Emmanuel was a great help.

Emmanuel as fantastic!

Emmanuel is a great help!

I have to move a great distance in a short time and I can't take all my belongings with me. A medium sized storage space would have been ideal, but a facility (different company) much closer was only offering too small or too large spaces. Thankfully this Public Storage location had what I was looking for, and Richere was very helpful, answering questions I didn't even realize I wanted to ask and making sure I fully understood what I was signing up for. I haven't moved my things in yet (and obviously, I haven't come back some time later to retrieve them) so this is only a review of the sign-up process. If I don't update this review, most likely everything has gone well and I don't feel a need to say more.

emmanuel super helpful

Emmanuel was highly knowledgeable and truly helpful in the processing of my rent. He made it a whole lot easy and efficient.

Emmanuel is so helpful and attentive, making sure we got the right size for all of our stuff.

The manager is a rude, condescending, bully who has no clue how to deal with people. He'll tell you to move your truck only to tell you you're blocking the door with your belongings (because you can't get them in your truck he just told you to move because someone else is in the spot from where you just moved!) He also likes to call people names...This are a few instances of many and will be reported to the corporate office.

Does this location have a dumpster that can be used when moving out of your unit if needed?

Emmanuel was extremely helpful. He is an excellent manager abd very friendly.

Emmanuel was fantastic - everything was professional and smooth for my storage space rental.

Emmanuel was a huge help and really friendly. His commitment to customer service and security was what convinced me to rent out this space compared to other options in the area!

Emmanuel was very, very helpful. Made a stressful day easy!

Emmanuel was great and incredibly helpful!

Emmanuel was great! Easy process

Came in today to close my account Emmanuel is been very helpful through out my rental time being here.

I came in to rent a storage space today and Emmanuel was wonderful thanks alot.

Emmanuel helped me with my move made process so easy. Thank you for great customer service

Emmanuel was super helpful and friendly. He made the rental process easy and walked me to my unit to show me everything.

Emmanuel was very helpful! I was in a bind and needed a storage unit ASAP and he helped me get one quickly and efficiently

Emanuel was very helpful, quick service.

Emmanuel was great!

Emmanuel was helpful and kind. Made over in very easy.

Emmanuel is Awesome! Thanks for al the help.

Emmanuel was a great help when I came in and will definitely come back thanks!

Emmanuel was super helpful and everything was smooth and easy

Emmanuel was a great help, very friendly and thoughtful. Made checking in a breeze!

Closed out my storage unit today and Emmanuel was very helpful I will definitely recommend thanks.

Emmanuel was great he helped me setup my storage space

Emmanuel was very helpful!!!!!

Emanuel is so helpful and everything was nice and clean and was very helpful getting me situated!

Emmanuel is a great guy he gave me a good service

Emmanuel was so helpful getting me oriented to my new spot! Super efficient and answered all my questions!

Emmanuel is great! He was very professional. I am very happy with my experience!

Emanual was great. Thank you for staying late to get me set up!

Came in to make a payment and Emmanuel was great i will always recommend.

easy access. emmanuel was very helpful and efficient!

Emmanuel was very helpful!

I come to rent today and Emmanuel was very helpful

Emmanuel was really great and appreciate his help in finding the best space!

Emmmanuel help me with the mobile app he was a very helpful employee and I’ll definitely recommend him

Emmanuel helped me set up my storage locker and was extremely helpful and kind!! Thank you!

Emmanuel was very helpful.

Emanuel was great at helping me set up the account.

Emmanuel, the manager, is wonderful -- patient, very helpful, friendly -- definitely makes this place an easy and worry free choice.

Emmanuel was very helpful with my move in and setting up the app.

Emmanuel was very helpful and gave me a tour! Very professional!

Emmanuel is amazing helped my lock cut and reattached. He got me into a new storage locker to lower my payments. Is always friendly and helpful! Give him a raise!

Now I have to move out due to the rude staff at 4072 N Broadway Chicago. 25 Years I have paid for this location. This month you have raised my rent from $455.00 to $615.00 and I have 2 units with you. Turns out the same size unit going for $615.00 to me is being offered for $330.00! Why have you been over charging me? The longer you stay, the higher they increase your rent. I highly recommend not using this over a long period of time. The bathroom has been permanently locked out all patrons. Evening Hours have been reduced from 8pm to 5pm. No more 24 hour access. Staff is now rude and demeaning to others. Where's Terry?! We miss him. He was the best! The new guy is just an ordinary bully. Basically this facility has gone down hill slowly over 25 years and the new Regional manager does not keep her word. So, for those reasons I AM OUT!

Emmanuel stayed late to help me!

Emmanuel was helpful in assisting me getting a storage unit.

Emmanuel helped me set up storage. This was quick and easy!! Highly recommend!

Emmanuel help set up app. He was great.

Emmanuel was very helpful thanks.

Emanuel made our move effortless, very helpful and explained everything through and through!

Emmanuel was great at assisting me with questions concerning my unit. I highly recommend this location!

Emmanuel Gives Great Service anytime i Come in And Helps me With. My storage unit

Charles Williams was very helpful in my moving process... i came by hoping to find some boxes & he was able to get what i needed right away. super fast customer service & will definitely be going back for more. being in the moving industry, i will absolutely be recommending this location, but more specific Charles. he made my experience seamless. Ask for Charles !

Emmanuel helped me set up the mobile app.

Emmanuel and Charles are great and super helpful.

I had a great experience at this Public Storage! Emmanuel is the representative who helped us. I reserved a space online and came to view it the next day. He was very professional and patient with us. Emmanuel showed us many different options and helped us choose the storage space that worked best for us. He made the registration process very smooth and explained everything. He also told us about the public storage app that makes it easy to pay your bill and enter/exit the Public Storage site safely. I am so happy that I chose to rent a storage space at this site and I am even happier that I had the opportunity to work with Emmanuel! Emmanuel offered some of the best customer service that I have experienced in a very long time! If you want a reasonably priced storage space in a safe and clean environment, go to the Public Storage at 4072 N. Broadway and ask for Emmanuel. He will take good care of you!

Emmanuel helped me out with my moving he was really patient with us and helpful

Emmanuel helped me out! Thanks!

Emmanuel was incredibly helpful and professional. Thank you!

Emmanuel is a great guy I’m happy to store with this compay thanks a lot

Emmanuel was very helpful he is always ready to help.

Emmanuel was very helpful he helped me get a storage im blind and Emmanuel was very Is patient with me he is a great guy thanks alot

Emmanuel was very helpful and professional. I found a smaller storage space that worked great for my needs.

Emmanuel was very helpful and nice. Good customer service skills.

Emmanuel was great he help me with renting a space and setting up my PS Mobil app thanks a lot

Emmanuel was very accommodating on my move in date, very friendly and helpful. During a stressful time like moving it’s great to have people like him willing to ease the process.

Emmanuel was very fully he helped me setup my mobile app thanks a lot.

Emmanuel great he help us a lot. Thank

Great place to store will always recommend and the property manager is very helpful thanks Emmanuel.

Emmanuel is very helpful!!

Charles did an amazing job helping me out today. Thank you!

Emmanuel helped me out, great service.

Emmanuel help me out he is a very good guy.

I came to public storage and Emmanuel was very helpful thanks.

Emmanuel was very good he help out get a storage Thanks

Emmanuel was very knowledgeable and helpful which I will recommend

I had a good experience moving in. I did not realize that move in was over at 5 pm on Sunday. Immanuel (not sure of correct spelling), the gentleman in charge informed me when I pulled up because it was about 20 minutes till. My sons and I finished at 5:10 pm. This man was was so graceful and patient. I really appreciate it.

Charles is the best!!! Wonderful customer service. This man deserves a raise!!!

Wow. I don’t know what I expected but this exceeded all expectations. Terry was great. Very patient with my skill level and electronics. He’s real nice too. The place is spotless, we’ll lit and just really nice. Highly recommend.

Had an excellent experience. Charles was so helpful and patient and had me out really quick.

Emmanuel was super helpful I. Closing me out. Great experience!

Emmanuel was phenomenal in our move in process. He stayed late, on a Friday afternoon, after their closing time to let us access the unit. Can’t say enough about how much we appreciate having him around

Emmanuel has helped a lot! He’s also very welcoming! Thank you so much Emmanuel!

Emmanuel is nice, good service

I had a great experience when I came to shop here.

Emmanuel, made my experience with Public Storage extremely smooth. He has an excellent customer services, I will definitely recommend them.

Plenty adequate storage place. Decent prices, friendly help. You guys need to do a way better job taking care of your parking lot though, I almost ate it on ice every time I came in.

Emanuel was extremely helpful and good at his job. Give this man all the raises!

Helpful and friendly.

Like

I was an Consumer and, my storage unit remained safe, not one break-in attempt.

Amazing service !! I have been their client for years and do not regret storing my items here. I feel comfortable asking for assistance.

Great service and they never disappoint. I recommend to all my friends and family.

the agent was kind and pleasent and patient and good service

Terrible quality and they just keeping upping the price. Their email service somehow never gets sent to me except when I request. Very unprofessional and wouldn’t recommend

Emmanuel was very helpful. I was very impressed by his professionalism. He made my move a lot less stressful. I would highly recommend.

Interesting

I was very impressed with Emanuel from the moment I walked in. He was sanitizing the desk and was very knowledgeable when I asked questions.

The lady in there is super unfriendly. Made me feel like I’m stupid for asking questions. Such a unpleasant experience

I came in simply to buy moving supplies for a unexpected relocation. My day was going super hectic (somewhat on the bad side) but Emmanuel changed that for me. He worked very fast, was polite and even gave me a discount. He really turned my day around. You can tell he’s definitely knowledgeable.

Moved into my storage a couple of month ago with the help of the assistant name terry he was very helpful and kind thanks for all your help

Terry, the man working the front is above and beyond in friendly service. The unit is nice, the price is right. I'm happy with it all.

Great service! Excellent staff. Terry was amazing and got the job done quick. Would recommend

Great experience overall. Terry is extremely helpful and courteous. I had a few issues with my payment and we were able to figure it out promptly. Highly recommend this location. I wouldn’t do business anywhere else. 😊

Came to the storage on Broadway to inquire about storage and I met Terry to talk pricing he was very patient with me I was not ready to rent now but when I do I will be coming to him..Thanks alot Terry.

Awesome. Like the people who’s in front desk. Very friendly!

Came to this location and Terry was extraordinary helpful to me. He's an excellent customer service personnel with tremendous knowledge of the company's business. I will recommend Terry to others to join me profit from Terry's expertise.

Terry was Awesome!!!! Very helpful. we laughed the whole time and he gave excellent customer service. Pleasure working with him.

Angela helped give me a tour of the storage space I was interested in, and helped me set up my account quickly. Great customer service!

Been at public storage for quite sometime and have met several employees but I have to say Terry is one of the better ones...thanks for all of your help.

Very good storage unit. Highly recommended & very professional. Thanks Terry

Had a wonderful time, and my assistant Terry, was great and the funniest man. He will be always happy to help you, and no matter how was your day, you will leave PS with a full face smile!

Terry is the BEST! He made the process so quick and painless. He’s a real asset to that location. What a great guy....

What is the cost for a month?

Terry was super helpful and kind! I’m really happy I ended up choosing that storage location (also, it was the best deal I found in town:)

Nika and Terry best customer service

The storage facility and unit was clean and easy to load my items. The customer service was also very helpful and polite.

Well, I need a stroage unite and Terry was helpful, a gentleman very kind. Knowledgeable take time to explain everything. ThanksTerry.

Terry was absolutely wonderful! He helped me when I was in a bind to get a unit last minute. I had a really rough day moving out and was late to drop off my stuff. Terry came through and helped me work it out. If you need storage, talk to Terry.

Terry--what a wonderful gentleman--always knowledgeable, helpful and friendly. The unit was very well priced, and the building was very clean, dry, and easily accessible. I highly recommend this location, and ask for Terry, he made the process a snap!! Thanks to everyone there for a great experience.

Swift and courteous service earlier today! Eventhough it was near closing time 5:50pm exactly Rebecca showed me available rental spaces and helped me decide which size to pick. I was done with signing up with all necessary paperwork and walked out with my keys in 20 min. Thank you for a great service Rebecca!

This a very good storage i have been here 2years no complaints terry been every step of the way and good customer i will recommend to everyone.

This place is almost run down. The don’t maintain it at all. Only one elevator works and it seems like they’ll never fix the other one. It’s been well over three months. For how expensive this place is, I suggest going somewhere else

Terry is such a pleasant person. His customer service skills are phenomenal. Mark and I are pleased with the service offered.

Terry helped me out find the next location for a storage auction i appreciate hin taking the time to cqll around and find out for me the next location for the auction thanks terry ur awsome!!!

My wife and i jave been storing at this location for somerime and each time we come to the storage Terry has been very kind and professional and he also a genuine nice person.Thanks Terry fot all your help.

I got a storage unit here for the community chorus I work for, and Terry could not have been more helpful! He double-checked and confirmed a promotional rate for me. And, when my movers showed up 2 hours late, he allowed us a few extra minutes past the normal gate locking time to finish the move. He was kind and helpful throughout the entire process!

Cherneal and Terry made the process very easy. They helped me to find the proper storage size, and I was in and out in a few minutes.

I rent this storage and Terry has been really nice and kind he is very professional to his approach when it comes to his job; he is also very helpful I would recommend this place of storage

The Best Storage experience i then had. And the customer Service by Terry at this Location is Outstanding. Thanks Terry for giving me a Great first impression and Experience.

Terry has great customer service and he's very helpful with any questions that I have thank you for everything

Really kind service. Alfonso was super helpful closing my 'lease' on my storage unit. Terry was quick and fast to help when needed. I will say for future prospects using Public Storage, to be mindful about enter-exit hours! I overlooked this while moving to a new place and it made my move pretty stressful on the weekdays.

I recently visited this location and was greeted by Alfonso. He made sure my needs and expectations were met. Alfonso is superb at providing excellent customer service. He is definitely an employee that one should keep. This public storage location will definitely see me in the near future. Keep up the excellent customer service.

Just a quick trip to the office for a reminder of my gate access code, but Terry, nevertheless, was personable and professional as always.

This place is clean, reasonably priced and Terry was amazing. He gave me detailed information and made sure I had the best deal to accommodate my needs. I definitely recommend Public Storage. 😀😀

Reserved a storage unit online 3 weeks in advance for the “special” online rate of $101/month. I arrive at location during business hours and all doors are locked and employees are at lunch. I wait for a hour then employees arrive. They get on the computer and say “oh we don’t have the storage unit you reserved at that rate, but we do have the same unit you want for $150/month” I respond “what do you mean? I reserved this 3 weeks ago at the rate of $101/month.. now you are telling me you have the unit I want but it’s $50 more?” Employees say “ya you can have a smaller unit tho” I ask to speak to the manager. They say he is not there. I go ahead and get the unit at the higher price because I need the unit as I am moving out of my apartment. They charge me a $25 administration fee and $25 for a lock for the unit. Yes.. $25 for a $5 lock you can buy at ace hardware. Scam. I pay for my unit on time 2 months in a row. I move everything out on June 1 at 9am, leave the unit spotless. The manager calls me at noon and says I owe a FULL MONTH RENT OF $150 because I moved out on June 1 instead of May 31. They want me to pay a full month for using the unit for 9 hours! ABSOLUTELY RIDICULOUS.. STAY AWAY FROM THIS COMPANY! Use The Lockup Self Storage centers instead

I thought this please would be great to keep my things in. Unfortunately, I was never able to use it. I had a truxk loaded and made it to the place by 4:55, but they dlsaid I had to be out of the building by 5pm, which was impossible time to unload, should have planned better. However, I had to find another solution for my problem as I was not going to unload everything back into my apartment. When I canceled with them the very next day, i did not get any refund back, not even for the $20 old lock they sold me. I'm very disappointed and will not recommend the place.

Great customer service. Thanks to Terry.

It was great working with Terry! Got me the right space at definitely the right price! Clean and convenient.

Have very good experience with staff Larry who has assisted me during my purchases answering my questions.

The lobby is Clean. My unit was perfect for my needs. Terry has great customer service! He made my first time buying a storage unit experience, seamless. Very friendly. The gated area makes me feel safe and comfortable about storing my things here. Thanks PS!

Great service from Terry at the Public Storage on Broadway St. I was in a bit of a bind and had to get a storage unit ASAP, and Terry was able to get me registered and my move-in processed within 30 minutes of my call. Thank you for all your help! Also, it’s convenient that there’s a U-Haul location just across the street.

This facility is very clean and nice and the manager, Terry, was very helpful and nice.

Terry was very helpful. My storage unit b006 needs a light bulb inside and heat. Thank you.

Went in accidentally thinking it was uhaul (across the street). Anyways Theresa was so friendly and helpful that I decided to use Public Storage instead of where I was gonna store .Thanks to Theresa's customer service! Don't find that much anymore

I have been using storage for quite sometime and i have to say storing at this place has been great good service nice people one exception the access hours could be longer other than that its been great ihave to give a big thanks to terry he has been a great help as well.

This is one the nicest storage places you can come to for storage the staff there are very friendly especially Terry, he always greet you with a smile and friendly approach.thanks for all of your help.

Terry is very friendly and helpful. He's been very good in helping me with all my storage needs. If you're looking for storage, I will recommend this location.

Worked with Theresa she was fantastic. Great service and always helpful!

Terry is the best. He always help me with my unit needs, very nice and i recommend this place highly 5 star.

Top of the line service when renting a storage space and loading my unit. Terry offered superb customer service throughout the process. Recommend!

This place is awesome! I reserved this unit over the phone, while in the car, moving to Chicago. Terry is super helpful, considerate and communicative. Would definitely recommend for any storage needs.

Very helpful and experienced staff. Theresa was fast but very thorough in helping me select and rent a storage unit. She was made some very useful suggestions and was able to completely answer all my questions and get me on my way with a rental agreement in hand in just a few minutes

Thank you for the help Kayla & Terry

Terry is the best guy you ever wanna deal with get his help

Terry and Kayla were very kind and willing to help through my entire moving situation. Top notch!

TThis is my second time using the public storage on Broadway. The Staff is always helpful esp. Terry who is there during most days to help out innamynway he can. The prices you can't beat and I would recommend this place to anyone .l

Terry made the process very smooth and had great customer service!

Terry was a great help and made it an easy transition for me to get my first storage unit. He answered all my questions and made sure I understood the pricing and hours of operation

I stop in On Saturday to rent a storage space and met Kayla and terry they were both very nice and pleasant to work with unit and as clean and organized thank you guys

This particular business never returns your phone calls

Terry was extremely helpful and friendly. He made it a breeze to fill out paperwork, show me the unit, and explain everything.

I visited the public storage on Sunday to pick up some packing supplies while doing so I met the the store employee that was on duty name Terry very nice and friendly just wanted to say thanks!

Quality customer service! Terry is always prompt and efficient. He’s the man to get the job done. Any questions I may have or assistance I may require Terry always attends with a smile. Thank you Public Storage but most of all thank you Terry for you outstanding customer service.

Kayla deserves a raise and a promotion and Terry is outstanding. Kayla is amazing great customer service she truly help me and my nightmare of a move . Thank you so much excellent customer service.

Kayla saved the day for our move. Nothing had gone right with our movers on July 1. They showed up to the storage unit late and didn’t really have any organization getting things off their truck. Thank you Kayla for assisting us during the heat, getting us a new storage unit, and organizing things at Public Storage. I highly recommend this Public Storage because of Kayla!

Terry was extremely helpful and communicative regarding the space. Everything was super clear and he had answers to absolutely all of my questions!

Good space. convenient location and cool staff - Terry is the best!

Teresa was very helpful and gave me a summer deal. Once we went in, they offered us a dolly to drop the stuff in the storage. Thank you!

When I moved in the first day I met Terry and he was great in assisting me with my move in everything has worked out great with the storage thank you terry for your service.

Recommended! Great customer service. Terry is great, warm, professional and friendly. I would absolutely use them again!

Terry was very nice, helpful and professional. Great experience.

Best in storage business .Thanks to Terry for helping with professional customer approach to complaints.I recommend this storage to serious minded customers in need best of best Storage Service.

Went in to pay my friends unit today. Theresa was so friendly and funny too which you dont see very often anymore. I highly reconnend this facilty. If I need storage I will definitely come here

Very happy with the service I received in renting a storage space. I worked with Terry, he followed up with me after I reserved a space on-line, made sure I was happy with the selected unit and was very friendly. I would recommend this location!

Terry at the front desk provided great customer service. The registration process was very easy to follow with his help. Also, the carts that are available in the site to move stuff in or out were super useful. They made the moving in of my stuff a breeze.

The staff are very friendly and helpful, especially Terry. The reason I gave it only 3 stars, however, is because of the hours. You can only access your stuff during business hours. All the others in the city allow access much later in the evening. This place reduced the hours and then recently also raised the prices. I decided I’m not paying more for less so I left. There are several other storage places in the area much cheaper, with better access hours, and are even temperature-controlled. Again, great staff, but poor hours for the price.

Terry & Kayla were great! Set-up was smooth, locker was delivered clean and as described and access from parking lot to elevator to locker is easy.

I went in today after reading the reviews posted by others and found Kayla and Terry to be GREAT! I felt like I was talking to old friends. Two of the nicest, customer service oriented people I've run across in a long time. We laughed and talked as I rented my unit. No question was too much for either of them. I recommend this facility.

The customer service team at this public storage whom I have cleverly nicknamed “double T’s”. T for their efficiency with TIME management (both mine and theirs) and TEAMWORK that they demonstrated when working with me in getting the best storage option and accommodating all of my requests. Oh yeah, did I mention their names are Terry & Theresa, which I guess is where the “double T’s” actually originated. In an age where customer service is no longer a part of any experience, these two were a breath of fresh air and definitely left me feeling like all my needs were addressed That in addition to the a sunny disposition I left with, like I had just spent time laughing with good friends. Honestly there’s not much I would suggest be changed about how this place is ran other than... “can we get a little heat up in here?” It’s Chicago and damn cold in the winter. However the experience and attention to detail by team “double T’s” made up for it. If your Looking for storage definitely check these guys out!

stopped in the public storage today to buy some boxes had the pleasure of meeting Terry and Kayla two nice staff members thank you for your service.

Theresa was friendly, helpful, and super easy to deal with. A+!

I have been storage at this location for awhile each time I come in to make a payment or check on my unit Terry is always willing to help me with any of needs that I might have or questions that I ask thanks Terry for everything

Awesome! Terry is the best. Always remebers my name even when I forget his ;) he's awesome. Great experience at this location!

Terry couldn’t have been any more professional. Every time I stopped in he greeted me like an old friend. He then provided excellent service to any of my needs. I would recommend this location many times over. Thank you for your help!

Great service!! Terry was great!

Stopped in this location to pay my bill and spoke with terry that was on duty he was very professional and fast with good customer service and he made the process simple and easy for me me thank you

Jesse was awesome! He helped me immediately. He knew exactly what I was looking for. He took the time to show me a couple of storage units. And he was very patient and explained everything to me. He also helped me with setting my account up online. And he is funny. The process was very smooth and I highly recommend him!

It's a storage place! The entry door has been broken for months. You gotta pry it open! WT....

Terry is tremendously professional, efficient, and kind! He is the BEST site manager in the five years that I have had a space at this location.

The staff was helpful to I and my partner however while we were in the office an elderly man came by taxi to purchase supplies for packing up his home. The staff offered no assistance in thinking through what he needed. We helped the man think about how many boxes he would need and what size boxes. We also assessed what packing supplies he would need and at the end asked about his need for tape and tape dispenser. The whole time Corey (the staff) just sat behind the counter. When it finally came time for the elderly man to go my partner left the store to find a taxi for him to go home and helped load the supplies in the taxi. The staff was not helpful and demonstrated an attitude of not caring for this individual who really needed it at this time of moving. The man ended up spending a few hundred dollars in the store and 'we' actually sold the items to him rather than the store clerk.

I had a great visit, Terry was extremely helpful, answered any questions I had. I’m happy that I have a locker here.

Terry is the best. Always friendly with a smile on his face. Nice to be treated well

From the first day i moved in the experience at Public Storage has been a good one.Also i want to give Thanks to Terry the manager site that has made it even easier for me to adjust.will recommend this location to family and friends.

Very clean facility..😊 management is professional 👍Terry made it a welcoming experience

Terry is swell dude and also the nicest kindest guy and he is fair and very professional... I will definitely recommend this faculty to everyone I know :) Customer service is the name of the game Terry has ll the quality of a true professional ! Marcus acesor Nordstroms

PS Employee, Terry, is very knowledgeable and personable. His professionalism makes this a place that I feel secure to store my belongings.

Terry was really helpful and everything went very smooth with renting the public storage unit.

Terry is awesome guy helped me out so much. Easy with deal with. Friendly guy thumbs up

The best storage location in the city especially when you have great services from employees such as Terry who is always willing to help even on rainy days when I have my two little children in the car.

Jesse was very wonderful this morning and helping me find a place to put all my things, he made the whole process quick, easy and painless... thank you so much Jesse and the Public Storage team!

Really easy and super quick for a last min storage unit. Jesse helped me out and was highly knowledgable. Definitely check them out!

Terry gave me great customer service he's was very helpful and to all my needs

Terry was very helpful and nice! Beautiful customer service!

I'm not normally one to write reviews but my experience at this particular Public Storage has been extremely positive. Most if not all of this positive experience was directly linked to the customer service provided by the staff here specifically Terry. Not only did he make sure that I had everything I needed once I signed up for the storage spaces I needed (the process itself was super painless), but every time I swung by, he made sure to wave and say hi and would see how I was doing. Those little things (a wave or a greeting) goes a long way for customer satisfaction. One thing that's extremely helpful too is the parking lot inside the gate which makes loading and unloading much easier than a place without one. I would highly recommend coming here if you're in the area and need the storage space!

Salman was awesome! Smart, friendly and efficient. Thank you for your help.

Salman was amazing and quick!

Been a customer here for six months and every since I have terrycloth has been very nice and accommodating to my needs. Would recommend this locations to all of the people that are looking for storage.thanks for everything terry!

Salman

Salman Great job of helping to receive and understand my unit .

Terry & Jesse did a fantastic job with there professionalism, explanation of the process of billing/payment/questions, and coordination of the move in. This indeed made the entire process extremely smooth for me during a very busy period and I would highly recommend public storage, more importantly this location, as well as Terry & Jesse as associates to assist future customers when arriving. Thanks You Terry & Jesse!!!

Terry is very helpful and always willing to go that extra mile to make sure you are square away.

I recently rented a large unit at this location. I am very impressed with Terry. He is a consummate professional and he provided detailed answers to my many questions. I should add that Terry is kind and patient, which means a lot during a stressful time.

We had a last minute moving change, and Terry was extremely accommodating, helpful and professional. The facility is clean and very convenient to move into. We are looking forward to working with them again in the future.

Terry is great and is always accommodating. I recommend this storage facility to everyone!

Andy was really helpful figuring out what size space I need. Showed me two spaces at the property. Helped me figure out what I need to do with my move. If you're ever around Broadway and Irving park I recommend passing if you need storage.

Terry was incredible, he was extremely knowledgeable and gave outstanding service for our City of Chicago employee's. Thank you so much Terry.

Fred Kowaski. Was fantastic .He exuded hospitality in every sense of what it means.Extremely pleasant and helpful.I rented a unit thanks Fred!

Polite and considerate service made us quite grateful for Jorge's assistance each time we went to the public storage. Very efficient.

Jackie helped me and she was excellent. Very helpful and friendly. Really pleasant experience

Marie was very helpful, efficient, and great at getting me my storage locker. Thank you Marie!

Andy was prompt to give me the options of units to have and gave me adjusted rates for sale. He kept his composure especially when multi-tasking and helping other patrons. Andy was very professional oriented me with the facility ( it's two elevators for access, amenities like hand carts and locks for sale).

Jackie really helped me out!!! Went in to confirm my booking and she set me up with times & dates perfectly. Thank youuuu!

Eliza was great. She was really friendly, she ran through all the steps at a speed for me to understand, made sure I understood everything, and gave me the best deal for my storage needs. I booked a day before moving and was nervous, but I couldn't have asked for a better time.

Lazaro did a bang up job getting me all set up, working quickly with multiple customers and was very friendly. Only gave 4 stars instead of 5 because it was super hot in the storage area, and the flatbed left something to be desired. Otherwise - awesome. Great staff.

I would definitely recommend this location Lazaro has excellent costumer service. I went in looking for some information on renting a unit he also showed me some merchandise that would make my move a lot easier on me.

Jackie & Eliza went the extra mile for me today! They are incredible, determined, kind & diligent. I had to fly to Chicago to solve this problem!!! They took pity on me & helped reach an actual person at customer service who did NOT hang up on me--for once. Thank God for them!!! Problem solvers!

Jackie was incredibly helpful and thorough. As a first time storage renter she made me feel at ease and made sure I understood the whole process. Highly recommend public storage!

It's dirty

The service here is personable and friendly.

Eliza was great she is always a pleasure to deal with, She is of great help, i love her attention to detail. Thank You Eliza

Aliza was so very helpful to me in my time of need! She made things super easy. I cannot thank her enough!!! If you visit this location, please ask for Aliza!! I will be referring all of my friends to this location just off my experience with Aliza alone!! Thank

Fred was super friendly!

Great experience ! The staff here is just amazing Fred Jacky and Liza were such a great help when it was a trying time in my life having to make the transition . Super fun knowledgeable staff they had everything I needed to store my belongings in a safe place while moving to a new city , they even had a packaging moving box for my television Fred Aliza and jacky helped me every step Of the way .,.., many thanks Liza Fred . Thanks for making my move just a bit easier 💯💯💯🤓🤓🤓. Eliza Fred Jacky . Thank you so much 😀

Awesome service from Fred!

Great experience! We were able to secure a unit quickly and efficiently. Jackie was a delight and walked us through all the information we needed. Highly recommended!

Eliza is awesome if you ever get the chance to have her help you! She went way above my expectations in helping me. Can't say enough how great she is.

Came to the office a little earlier than opening and Jackie was nice enough to let me in early so I wouldn't have to wait in the cold. Now that is what I call good customer service!

Eliza was very kind in giving her services!

Eliza, the person up front, was a blessing as my family and I signed up. She helped us with understanding how much space we'd need and the kind of storage options available to us. It's a definite for anyone who has too much stuff and wants to leave it with someone trustworthy.

Great service, Jackie made my public storage visit quick easy and affordable; would definitely recommend to others.

This is my 4th time to use this location. I highly recommend. This time around I met Jackie and she exemplifies top notch customer service. I hate to have to use storage facilities, but if you are in need, this is the place to go.

jackie was very nice and very patient with me. she is great!

While visiting Public Storage at 4072 N Broadway, Chicago, to pay my bill and discuss some issues, I was treated with respect and concern by Eliza, the manager, for all the matters that I brought up for discussion. Eliza works towards her customers' satisfaction with an upbeat and helpful attitude. It was a pleasure to deal with Eliza.

My experience was fantastic! Eliza was incredibly helpful and a pleasure to work with! In such a time crunch and overwhelming moving situation, she made the entire process a quick and smooth one. The costs are reasonable and space is exactly what I was looking for. It is a very clean and well kept facility. Thank you Eliza and thank you Public Storage!

One of the best Public Storage customer services i have encountered so far. I walked into this location on Broadway seeking information about a space, the young man behind the counter whose name was kyle which I would never forget was very polite and respectful and helped me with every question i had asked. Thank you kyle for the great experience.

Octavia very helpful and nice and helped me with all of my needs. Definitely recommend this place.

Best place to store your motorcycle at, not only were they understanding, but the manager Eliza was very friendly and helpful!

Martin was a sweetheart. He was helpful. Thank you martin

Martin was awesome. He was nice and friendly.

Martin a. Was very friendly and had great customer service. He helped me a lot with my needs and questions. Thank you for helping me out.

Kyle was very helpful nice, he volunteered to help me put the items I purchased into my vehicle because it was a little too much for me to handle all at once.

I simply came Into the store a few weeks looking to buy to some boxes and tape. As I was trying to figure what boxes did I need the young man Kyle made sure that I was aware of the different prices and even helped me figure out which boxes I needed specifically. When I checked out he helped me to the car which was very polite. All in all Great Customer service

Martin was nice and very professional. He was kind when answering my questions about storage. Great manager

Thank you martin a. For your hard work. He helped me with the boxes i need to my car. He was really nice and helpful.

Martin was an awesome manager. He help me with all my needs. I recommend him IF you need any boxes or to make your move easier

He was really nice and helpful with my questions about purchasing boxes. Thank you martin for your kindness

Martin was great very helpful!

I came in to buy some boxes and questions about storage and martin was very kind and patient with me. He answered all my questions and made me feel veey welcome. Great guy represents a great business. Thank you martin!!

Martin a. Thank you for helping me with my questions and help to my car. I bought a lot of items and needed and and he was kind enough to help me. Thank you for your hard work and being so kind to me

I came in to purchase some moving supplies and martin a. Was very helpful. He got me a pack for cheap. He was nice and had a great smile. He is a great manager and is very helpful. Thank you.

Jackie. Was just wonderful that is one reason why I come to your storage place because you have great people working for you and Jackie was just wonderful today so I really appreciate it

Carmen and Terry very accommodating. They made my Fiance and I feel very comfortable with leaving our personal belongings in their care.

Good storage units and great location. Jackie was very friendly.

jackie too sexy just love the intelligece u need more like her plssss

Had a great experience buying supplies from here. Martin is a great manager. Go bears!

Martin was great took care of everything, moving is stressful but Martin set my mind at ease.

Martin found me a special and took good care of me thanks alot public storage and martin😊😊

What an awesome crew! Rebbeca was extremely helpful, I'd recommended her to everyone.

Martin is great service is great location is safe. I dont come on his days off because i only deal with him he is the best!

Martin was great helped me with all my needs jackie was great too!! Great time with them!!!

Quien had answers to all my questions and made the process very simple. If you store at this location I recommend asking for Quien!

Martin was great helped me locate the perfect spacr. My things are in good hands here!!!!!!!!

I went into your location in need of a space. A fellow named Martin told me about the 1$ deal. He had amazing customer service and helped me sign up. Awesome. I hope I deal with him each time I come in!

Martin was very helpful, thanks for keeping my things safe!!!!!!

martin a. was very helpful and nicr when I had questions about purchasing boxes and storage space. I could tell he knew what he was talking about and was very genuine in helping me. thanks again martin.

Today I had the pleasure of meeting martin the manager he runs a great location and has everything under control. I put my goods in great hands with martin

Thank you Martin for all your help. great customer service. +++++

They have great customer service!Martin was very helpful in taking care of all my needs I definitely recommend!

Today I had the pleasure of meeting Martin the manager at this location. He is well spoken and very informative

Martin was great very help and very nice , I will only deal with Martin he is the best!!!!

My experience with public storage was amazing. Manager lashawn helped me with all my questions, she was extremely knowledgeable and very informative. I would recommend public storage to anyone moving. The service was great.

Martin a. has very good customer service. he was so nice and attentive when I walked in the door. he was very helpful and nice to me. thank you for your help about me inquiring to rent a storage space.

Martin was the best worker I've ever seen in myself life! public storage u have a keeper

Martin A. was amazing. I needed to buy boxes for my move, he was so nice and recommend me what boxes and things to get. He had great customer service. If you ever have any questions about renting a unit or what products to buy for your move, Martin is the guy to go too!!!

Martin was a really big help for all my packing supplies

TIFFANY was very helpful and kind. She greeted my wife and I with a beautiful smile and made sure you were happy with our storage space

Fast, secure and great staff affordable and would reccommended. Thu, the member of staff who helped me was very helpful and answered all of my questions. I was very happy the service I received.

thank you Thu for the great service. it was a pleasure

Martin was really helpful he helped me every step of the way and he has great customer service!

Haven't moved in a while so Martin recommended me a lot of things that really helped with my move. He knows how to pack things. Smart Guy.

Martin was really helpful. He went above and beyond for me. I no I can always count on him that is why I pay my bill at this location what a great guy.

Martin A was awesome helped me with all my needs this is a great solution for my storage needs!!!!

Martin is a very friendly guy. he was very patient with me and all my questions and he answered them so thoroughly. i would recommend coming here to fulfill your storage needs.

Stop by the location to grab some moving boxes, and TIFFANY was very helpful and polite, and she made sure I was in my budget and that I was saving as much money as possible.

Martin was great. He greeted me and found out exactly what I needed, I was in a rush and told Martin I was pressed for time. He walked me through everything and got me exactly what I needed. I was out of there in under 15 minutes completely satisfied. Thank you Martin u are a great guy.

Martin Abdo was a great help I came in to pay my storage bill and get some boxes he went out of his way to satisfied my needs it was a great help he should be manager 3 thumbs up

Amazing thanks to Martin

Martin was the man helped me out a lot. I found the perfect size space and the best boxes I could ask for thanks martin. Great deals and better people I will recommend this location to everyone.

Martin was such a nice and patient person. He helped me so much with getting a perfect storage unit. The boxes he sold me were also really good quality. I recommend this guy for everyone who wants to store at public storage.

Moved recently, had to store a few things on short notice. Martin was incredibly helpful and made the process far easier than I had anticipated it would be. Many thanks and a big recommendation!

Martin was very helpful!! He had great customer service. Public storage needs more workers like him. He`s a keeper!!!!

Martin was awesome. I'm very happy with the service.

I would like to write an amazing review for Kim and Martin. I had a huge issue with my move yesterday, and Kim helped me out during my panic attack. I arrived to reserve a unit 30 minutes before they closed, and both Kim and Martin helped keep my calm while my movers were at my house. I would totally recommend working with both of these awesome people when you need storage!

I was moving between places and needed some boxes. Martin A. Was very helpful and friendly. He was very nice and was great at doing what he does. I will definitely come back to buy more from him and maybe rent a storage since Martin was so nice.

Martin A. Was very helpful when I came in to buy moving supplies. He had very good customer service and was very nice and friendly. Thank you for your help.

Martin was a great help.

Martin is the best.i never had anyone take care of my needs that well. Public storage you have a keeper.

Martin was awesome!! And Without The Boxes And Bubble Wrap He Sold Me I don't know how I would have been able to move my stuff.

I have heard many bad experiences with public storages but Martin made me feel very comfortable and I am happy he helped me because it turned out to be a success. I will definitely recommend him to my friends ad family!

My experience at public storage was great. Martin is awesome!!!! He made everything so easy and he sold me such high quality boxes. Definitely go to this location and ask for Martin if you want things to go quickly and smoothly

my experience with martin was great, he was really strong and it was just a fabolous experience for me. I hope I meet him again.

I had a great experience with the team. Tiffany was very helpful and informative. They made the whole process very smooth. It was a great experience!

Martin is great at his job love that he help me out. Plus he drives a 3.5 Nissan just like me and that makes him cool since they are the best cars and fastest car out there. Bought a quick pak and bubble wrap should return. Thanks martin.

I walked into this location with soooo many questions and concerns. I need to be able to trust the people that secure my things. Martin was super professional and walked me through everything. Even though I liver closer to a different storage company I will be storing here thanks to Martin and his great work ethic. Two thumbs way up!!!!!!

Derrick was terrific he was very helpful and a pleasure to work with

Tiffany. This young lady was extremely helpful and cooperative. She managed to find a unit for my needs in a very short period of time. Just to let her know, stay as you are.

Martin & Ivan were very great help, they were very friendly and were able to help me find good boxes. I really appreciated their services and will continue to come back.

We have been a customer of this Public Storage facility since 2002 and I have to say that the service there has always been terrific. The facility is clean, and staff is professional and friendly. Martin is really nice guy. I absolutely would recommend this Public Storage facility.

Both Ivan and Martin were stellar. They made the set up very easy and understandable and answered all my questions. They were courteous, friendly and knowledgeable. Two reasons for not giving a five star - one my stuff isn't stored there yet so don't have any experience with that and two, Ivan and Martin while just doing their jobs, tried to push buying boxes. I didn't like that.

Martin was such a great person to talk to while i was looking for a unit for the first time. The lock and insurance made me feel like my storage space would be very secure. He's a really friendly guy I would recommend anyone to store here.

Ivan was the manager on duty when I went to sign my paperwork and check out the storage unit. This is my first time renting a storage unit so I had a lot of questions, but he was very patient, pleasant, and helpful and answered all of my questions! I have already recommended this facility to a friend of mine that is also in need of a storage unit!

Wonderful experience!

i love martin

Martin A was very helpful with pricing information as we were making decisions about the size of the space we would need to store our things! We'll be back! =)

Martins customer service was awesome

Ivan at the front desk was awesome , very helpful ! I only trust my belonging at public storage!

organized and well managed staff. made my renting experience very pleasant and easy.

Everyone was so friendly and helpful. Clean establishment! A guy by the name of Martin was super friendly and helpful and had excellent customer service. As someone that works in an establishment where we lead competitors with #1 ranking in jd power customer satisfaction, an excellent customer experience is vital in bringing repeat business. Will definitely refer clients to this location

I have been a Public Storage tenant since 2008, and I have to say that all of the staff were personable and friendly. During this time, I lived several hundred miles away from my personal effects, and the staff (especially Ivan) always went above and beyond to accomodate me.

Martin Abdoh has awesome customer service... patient funny and very kind