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Address

3818 Bardstown Rd
Louisville, KY 40218

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-309-3603

502-309-3603

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

502-309-3603

502-309-3603

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Car Storage
  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Small, Medium & Large Storage Units
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Reserve TodayMonth-to-Month Rent, No obligations
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    5'x6'
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    $ 38/mo
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    $1 first month rent
    Small 5'x6'
    • Inside unit
    • 1st Floor
    $ 38/mo $50
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    5'x5'
    Online only price
    $ 40/mo
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    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 40/mo $54
    Online only price
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    5'x5'
    Online only price
    $ 48/mo
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    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 48/mo $64
    Online only price
    $1 first month rent

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    6'x10'
    Online only price
    $ 48/mo
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    Small 6'x10'
    • Inside unit
    • 1st Floor
    $ 48/mo $64
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    5'x10'
    Online only price
    $ 50/mo
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    • Inside unit
    • 1st Floor
    $ 50/mo $66
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    5'x10'
    Online only price
    $ 51/mo
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    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 51/mo $68
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    10'x20'
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    $ 80/mo
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    $1 first month rent
    Parking 10'x20'
    • Uncovered parking
    $ 80/mo $116
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    $1 first month rent

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    Vehicle Parking Only But we've got storage unit for everything else!
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    10'x15'
    Online only price
    $ 106/mo
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    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 106/mo $152
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    7.5'x10'
    Online only price
    $ 110/mo
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    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 110/mo $146
    Online only price
    1 unit left!
    Limited availability

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    10'x10'
    Online only price
    $ 110/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 110/mo $147
    Online only price
    $1 first month rent

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    10'x10'
    Online only price
    $ 116/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 116/mo $155
    Online only price
    $1 first month rent

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    12.5'x10'
    Online only price
    $ 116/mo
    Online only price
    Medium 12.5'x10'
    • Outside unit
    • Drive-up access
    $ 116/mo $155
    Online only price
    1 unit left!
    Limited availability

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    15'x10'
    Online only price
    $ 122/mo
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    Large 15'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 122/mo $176
    Online only price
    1 unit left!
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  • Save Impression

    10'x20'
    Online only price
    $ 206/mo
    Online only price
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    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 206/mo $275
    Online only price
    $1 first month rent

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    20'x10'
    Online only price
    $ 220/mo
    Online only price
    Large 20'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 220/mo $294
    Online only price
    1 unit left!
    Limited availability

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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
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Reviews ( 281)

May 24, 2023
Google Public Storage Dana Brown
Agora and MJ were the bomb!!
May 22, 2023
Google Public Storage LaVisa Myles
Samantha was great! She helped me with process and showed me the size I would need.Excellent customer service.
May 17, 2023
Google Public Storage Ray Bowens
Mj and Azora were great great service
May 5, 2023
Google Public Storage Terry Dickerson
Mj is a wonderful younglady,been greeted with a smile and nice and wonderful personality every time,keep it mj....
May 4, 2023
Google Public Storage Louise Rice
Great service and very clean!
May 4, 2023
Google Public Storage Rochelle Mack
MJ was very nice & helpful she knows her job
May 3, 2023
Google Public Storage Alex Stigall
Storage units look brand new. Shiny and clean along with the front office. This place has 24hr surveillance but is only open 930am to 6pm for the office and 6am to 9pm for the units.
April 30, 2023
Google Public Storage Gail Katrice
My experience with this place has been a nightmare. Despite what google says (access until 9 pm.), the gates go offline and will not open right at office closing time (5 pm.). Anyone caught inside cannot get out. We had to call the police to get us out. We have had many other problems as well, including there being no one in the office during office hours consistently. This is the facility on Strawberry Ln.
April 28, 2023
Google Public Storage Rachel Berry
April 26, 2023
Google Public Storage Alfreda Shaw
April 25, 2023
Google Public Storage Jacque Wilson
April 22, 2023
Google Public Storage Brian Miracle
April 22, 2023
Google Public Storage Joshua David
This place is awesome
April 22, 2023
Google Public Storage Skye Harrington
April 22, 2023
Google Public Storage Mark
Awesome staff and m.j. is so sweet
April 22, 2023
Google Public Storage Alexi Faulkner
Thank you so much to Azora and MJ for being incredibly helpful and patient with me. It's been a stressful time with finding suitable storage for my elderly grandmother and they were both compassionate and went over and above to make sure everything was okay.
April 18, 2023
Google Public Storage Rose GW
Mj was the best, thank you so much!
April 15, 2023
Google Public Storage kenneth williams
April 15, 2023
Google Public Storage Vaughn Wyatt
Mj is the best
April 15, 2023
Google Public Storage Serena Jeffery
Mj and Kim are fantastic
April 13, 2023
Google Public Storage Devonte Graves
The best service I’ve seen in a while, thanks to ms,mj ❤️ 😊
April 12, 2023
Google Public Storage STEVE O
April 12, 2023
Google Public Storage Lamont Rowan
Mj was absolutely amazing 5stars
April 10, 2023
Google Public Storage Joann Miller
Clean but terrible customer service, limited access, consequences if you are 5 min late leaving. I need 24 hour access
April 7, 2023
Google Public Storage Emmanuel Muyenza
Mj was 👍😃
April 2, 2023
Google Public Storage Terra Scruggs
Me was great!
March 24, 2023
Google Public Storage Patience Mpumila
Adrienne and Arora, very helpful and they went further to help get a space. They are very professional and make sure the customers are happy. I will recommend this place. Very clean office.
March 23, 2023
Google Public Storage Tikesha McLean
March 22, 2023
Google Public Storage Amber young
Samantha at the Beuchel location is AMAZING. She is always professional, friendly and helpful.
March 11, 2023
Google Public Storage Tasha Washington
Kent was a great public storage employee he was very informative and helped me thru renting my first storage unit… I would recommend anyone to use public storage for Theo storage needs!!!
March 10, 2023
Google Public Storage M & M life girls M & M
March 10, 2023
Google Public Storage Rehan Fateh
MJ and Kent were great!
March 10, 2023
Google Public Storage Nina Meadows
Great experience renting from this facility. Had a couple of issues however the staff was very professional and cleared my issues right up. If I have to store my furniture again, I would definitely use their facility. Nice, clean, climate control storage.
March 10, 2023
Google Public Storage Esteban Velasco
Mj and samantha are great
March 9, 2023
Google Public Storage Loui V.
March 8, 2023
Google Public Storage Crystal Hill
Mj an Kent was very helpful friendly an all around joy to deal with while having to rent my storage unit.... ty u guys much...
March 7, 2023
Google Public Storage Duke Walker
MJ helped me out. She was great. Should be employee of the year!
March 2, 2023
Google Public Storage Luz Cerezo
Mj was great, thank you so much. She was thoughtful.
February 18, 2023
Google Public Storage kat p
MJ is awesome, friendly and so helpful in changing my unit i
February 5, 2023
Google Public Storage Frank Glover II
Very friendly, and helpful staff, nice indoor units. I bought a locker at auction, these are well kept.
February 1, 2023
Google Public Storage Dillon Ivers
Kaye that works at one of the Bardstown Road locations is the best! Her willingness to help others, her impeccable phone etiquette, and absolutely amazing customer service skills goes over and beyond and meets all of my expectations as what I am pleased to find in this business. I’d definitely recommend storing anything with this facility. Don’t forget to ask for Kaye and tell her that her friend Dillon sent you! Way to go Kaye on the five star service. Keep up the good work! Thank you!
February 1, 2023
Google Public Storage Larry Loew
Sucks that they hiked the rent 30% the same month my unit got broken into, like double thievery...but there may be hope still lolol...
January 31, 2023
Google Public Storage Andrea Holden
Great Service!!!
January 31, 2023
Google Public Storage John McKenzie
MJ was fantastic! Made it very simple for me
January 31, 2023
Google Public Storage Mary Beth Hewett
January 31, 2023
Google Public Storage Elprofe Yon
MJ was the best and very professional
January 31, 2023
Google Public Storage Gladys Navarro
MJ is great with costumer service. Every time I’ve a question. Shoutout to her!😊
January 31, 2023
Google Public Storage Julie Leopold
Excellent service. Mj was an amazing help for us! She really came through for us.
January 31, 2023
Google Public Storage Tiffany Mertz
Great service! MJ was super helpful!
January 28, 2023
Google Public Storage Caleb Bruno
Great place.
January 28, 2023
Google Public Storage Julia Haynes
MJ was awesome! The unit was clean, spacious and the staff were all extremely friendly!
January 28, 2023
Google Public Storage Tonyaaa Dixon
Mj is amazing I love her she the best wonderful customer service
January 28, 2023
Google Public Storage Bradley Talley
MJ was great!
January 27, 2023
Google Public Storage JoAnn Shelton
January 27, 2023
Google Public Storage Anne Krampe
MJ did a fantastic job
January 27, 2023
Google Public Storage danail hristov
Mj was great
January 27, 2023
Google Public Storage Muhammad Paghmani
MJ was great thank you
January 27, 2023
Google Public Storage Alisha Clayton
Mj was great
January 18, 2023
Google Public Storage Anson Roselle
MJ is the best always a delight to deal with.
January 17, 2023
Google Public Storage Willy Wonka
Great staff always happy and helpful
January 17, 2023
Google Public Storage Jeremy Evans
Excellent service!
January 4, 2023
Google Public Storage Carrie Johnson
Needed storage last minute and M.J the property manager was Excellent in assisting my needs and was very fast! Storage is convenient and nice and well priced! GREAT DEALS!
December 12, 2022
Google Public Storage Arianna Garcia
Really nice experience, Kim was very attentive and kind, she explained everything, I really recommend this place
December 2, 2022
Google Public Storage Lanita Fowler
MJ the store manger I believe at the Bardstown Rd storage was the sweetest, and most kindest... She was sooo patient and extremely helpful. She knew exactly what I needed. She even told me how to save some money. I can't say thank you enough. You are awesome.Thank you MJ...
December 2, 2022
Google Public Storage bijoux doum
December 1, 2022
Google Public Storage Brittany Nichols
The staff here was AMAZING! Super patient, friendly, and very knowledgeable. The entire time I rented from this location it was clean and organized, never had an issue finding equipment to help me move my things from the car to the unit, and MJ seemed to make sure no one was rude and blocked entrances and things of that sort. I had 2 issues that I caused myself, again it was my own doing, however, both ladies were on top of helping me figure it out and I was stunned. I'm sure I'm not the only one to think this but I never go places and expect good customer service anymore, the staff here blew me away.
December 1, 2022
Google Public Storage Stephen Meeker
The manager, MJ, is conscientious, professional, and courteous. The day I rented a unit, she was handling 3 properties because 2 people didn't show up for work, and she was wonderful. Highly recommend.
November 27, 2022
Google Public Storage Patricia adams
Kim is so professional and knowledgable. Price is right and the property is clean and very secure...made my day!
November 23, 2022
Google Public Storage MR. ROBOT
I want to thank the wonderful, MJ for making my experience there so great. She has a wonderful personality, she's always so helpful. And she's always smiling, and that really brightens up my day. Thank you, MJ.
November 21, 2022
Google Public Storage Vauzaskia Wardelle
M.J. was very helpful today especially when I started freaking out about how to pay online. The other ladybatvthe other store down the street was awesome as well. Thank you so much ladies.
November 19, 2022
Google Public Storage Curtis Hayes
November 18, 2022
Google Public Storage Steven Block
Mj was great!
November 14, 2022
Google Public Storage Emmanuel Muyenza
She is very cordial and respectful to customers. She goes out of her way to make sure customers needs are met. A+++
October 7, 2022
Google Public Storage Sarahya Jade Elizabeth Perkins
October 5, 2022
Google Public Storage Curly Green
October 3, 2022
Google Public Storage Nisha Banks
Mj is the sweetest..Very helpful very knowledgeable too! Got me and my boyfriend in and out in no time..And perhaps she may just get a new employee 😁..with the detailed perks we talked about . Will definitely be in touch for future storage use.
October 1, 2022
Google Public Storage Jonathan Bower
Mj was extremely helpful and answered all of nt questions.
September 29, 2022
Google Public Storage Ryan Poland
Don’t ever rent from this company. I am currently deployed and have a vehicle in storage there. They told me that I was locked in at 50.00 a month. On 1NOV they will have increased my rate twice to 87.00 dollars, and because I am deployed I have no option to move it. On top of that my vehicle was also broken into, do they care, not one bit. Seriously, if you know what’s best, you will never use public storage ever!
September 29, 2022
Google Public Storage Ashley Kaelin
Kim at this location couldn’t have been more helpful or accommodating to me. She helped me through some of the troubles I had booking online and went above and beyond to get me situated in the perfect unit for me. I would recommend this property and Kim specifically to assist with any storage and customer service needs you may have!!
September 21, 2022
Google Public Storage Kai Babyee
Mj was the best person I have ever worked with! Everything was fast and professional!
September 20, 2022
Google Public Storage Al Sweeny
MJ , manager is awesome. Property is well managed and v clean
September 17, 2022
Google Public Storage Keith Duncan
Kim is the best. Helped me navigate my rental with ease. Enjoyed working with her.
September 4, 2022
Google Public Storage Alison Beiley
My partner and I were supposed to move into a new apartment and it was NOT livable when we showed up. We found ourselves suddenly out of a home with everything we owned in a Uhaul that was overdue to be returned so we needed a storage unit ASAP. MJ was so kind and easy to talk to, showed us around a couple different options and helped us out. The place was really clean and I saw another employee going around doing lock checks on all the units. 10/10 would recommend!
August 27, 2022
Google Public Storage Misty Washington
August 22, 2022
Google Public Storage Teique Parker
MJ was awesome! She went above and beyond to make sure the process was easy. I’m happy with my choice at this location!
August 20, 2022
Google Public Storage Diana Christie
Great customer service. Thanks MJ for your help!
August 20, 2022
Google Public Storage Brittany Arledge
MJ was amazing, she was super efficient and kind.
August 20, 2022
Google Public Storage Jim Cook
very friendly and helpful staff. Reserved my unit and it was ready when arrived. Place is clean and well maintained. Thanks ladies... Have a blessed day.
August 5, 2022
Google Public Storage Ablavi Ega
I typically do not write reviews, but the new ladies are pretty awesome. I believe Samantha & Rachel. They were friendly, attentive, and asked for help when they didn’t know the answer. Thank you for helping to make my storage experience seamless!
July 31, 2022
Google Public Storage Taylor Getty
MJ was the bee's knees that met all my storage needs! Got some boxes you need put up? She's got a unit for that. Got some furniture needing put away? She's got a unit for that! Got loose change? She even has pockets!
July 29, 2022
Google Public Storage McKenzie Compton
MJ is an efficient and effective employee. She is kind during every interaction! I’ve been impressed by her on numerous occasions.
July 25, 2022
Google Public Storage Arthur Duncan
July 25, 2022
Google Public Storage Shelby Leigh Gribbins
Mj has always gone above and beyond and I wouldn't want anyone else to help me!
July 25, 2022
Google Public Storage Ren'e Buley
July 24, 2022
Google Public Storage Nathalie Raymer
If you have an interior unit at this property you should go check it. Over past week/week & a half 12-16 units in the 600 & 700 blocks alone have been broken into by thieves damaging/cutting the aluminum along top of units then climbing above & in. Both local and corporate Public Storage is aware. The unit immediately next to mine has already been broken into. My unit was tagged with a rag throw onto the aluminum. Guess it was (is?) next up. Brought this to office’s attention yesterday. At first office was alarmed & offered to share whatever/whoever they saw on the security footage. Local office staff (3 individuals) confirmed that they do have footage, they know who/what/when but Public Storage will not be taking ANY action to increase security, to alert impacted units, to stop the party(ies) breaking into units, nor will they share information so renters can protect themselves & their belongings UNLESS renter(s) file incident reports with LMPD. What an incredible insult to renters & waste of city resources. The property has very poor security. Anyone can get in. Public Storage works hard to keep this property’s high crime rate & generally not safe tone on/at solo outside of hours onsite office is open under wraps. This latest rash of breakins is the worst since I’ve been here but very far from the first. Most do not get reported/documented because renters don’t come check on their unit AND file incident report with LMPD. If no report then Public Storage claims it didn’t happen. All of this is incredibly unfortunate especially because the 2 main local office employees, Kim & MJ, are super nice & helpful.
July 19, 2022
Google Public Storage Zack Moctar
They are very nice and friendly ladies,if they are friendly with me that’s too friendly! Mj,Heather and Samantha they are very nice.
July 9, 2022
Google Public Storage christine wells
MJ was very helpful and friendly ,she answer all our questions. The grounds and units we looked were very clean.
July 6, 2022
Google Public Storage Savannah Booth
I had a great experience with Kim and MJ! Would definitely recommend my friends to use this storage facility!!!!!
July 2, 2022
Google Public Storage Kenny Todd
MJ was great
June 28, 2022
Google Public Storage Tabitha Wright
Kim did a great hob! Very helpful
June 27, 2022
Google Public Storage Wiliam Johnson
The employee that was there, her name is MJ, was very helpful and also polite and professional. I've had bad experiences dealing with other storage places so it was refreshing to actually have a good experience this time!
June 26, 2022
Google Public Storage Christiana Binford
I’ve lived a lot of places and used storage units a lot. This is one of the best storage places I’ve come across to how clean it is to how friendly the staff was. MJ is amazing 💙
June 19, 2022
Google Public Storage Mandy Knott
MJ was so kind and helpful!
June 19, 2022
Google Public Storage Madison Knott
Mj is always so lovely and helpful! Her service is impeccable and overall provided an amazing experience!
June 19, 2022
Google Public Storage Rob
5 star service from MJ. She was so kind and helpful through the process. She took her time and explained the process even tho I got confused on somethings. She even helped me select the perfect storage unit for my needs. If I ever have more storage needs MJ is my only stop.
June 15, 2022
Google Public Storage Ashley Moses
Kim was awesome she had good customer service in I appreciate her
May 28, 2022
Google Public Storage GRACIELA JUAREZ
Mj and Kim awesome ladies!!! Love their attitude and helpfulness. Situation was I had to move and didn't have an answer to my applications yet so i was staying at a friend's house and hotels for a bit was really sad I had to put my stuff in storage... came here met these two lovely ladies and made me feel better knowing my stuff is here ❤️ they helped me every way they can! Definitely deserve props 👏
May 20, 2022
Google Public Storage Jeremy Fulton
MJ was very knowledgeable and was able to answer all of my questions! Thank you so much!
May 8, 2022
Google Public Storage john Moore
The employees were completely helpful and very nice and MJ the sales representative was absolutely fantastic and made my experience wonderful!!!!
May 6, 2022
Google Public Storage Sandra Young
Had a great experience at Public Storage today. People working was very helpful.
April 30, 2022
Google Public Storage Taylor Booth
Kim was super awesome and worked with us and got us the unit we needed !
April 30, 2022
Google Public Storage Jessicah Durbin
Had a wonderful experience. I have nothing but great things to say about Kim! Customer service was A+
April 19, 2022
Google Public Storage Brandon L
Nothing but nice things to say about Mj. Very helpful and friendly.
April 19, 2022
Google Public Storage Samuel Christie
Great customer service. Spoke to MJ on the phone and she helped me find the solution to the problem i had and was very knowledgable and friendly!
April 17, 2022
Google Public Storage Kali1814 Williams
AWESOME EXPERIENCE MJ is GRRREEEEEEAAAAT!! 👏🏾👏🏾👏🏾👏🏾👏🏾👍🏾👍🏾👍🏾👍🏾👍🏾
April 1, 2022
Google Public Storage Jinan Roby
Cody was great! My stuff in Michigan but I’m here in KY and he took my payment! Thanks a bunch!
March 31, 2022
Google Public Storage Jose Vaca
Cody was a great. Helped me out with all my storage needs! Safe and secure place… clean too.
March 28, 2022
Google Public Storage Kathy Wheeler
Rick was very patient with me and gave me all the information I needed
March 25, 2022
Google Public Storage Kimberly Jenkins
Cody was so helpful when I came in the store. Very pleasant young man. All my questions were answered. Thank you Cody !
March 24, 2022
Google Public Storage Tami Bass
March 14, 2022
Google Public Storage Tanzania Sutton
Rick was very Kind , helpful and knowledgeable
March 2, 2022
Google Public Storage Elizabeth Griswold
Cody is the BEST!! We LOVE this location!!
February 14, 2022
Google Public Storage Lorinda Cisse
Toy helped me get a unit. She was very helpful and nice even took me to the unit personally to show me where it was.
February 13, 2022
Google Public Storage Mike Thompson
Rick was awesome. He handled my problem quickly and efficiently. What a friendly guy!
February 10, 2022
Google Public Storage Amanda Brown
Codey Menard saved the day for me! He recently assisted me with several problems on our multiple storage units and went above and beyond to make sure we were taken care of. After visiting several other locations in the city, Codey was the only person locally who could get the problem solved for me. Thank you again, Codey. A+++++
February 8, 2022
Google Public Storage Bradley Banse
Had a great experience with Cody he answered all my questions and was very professional.
December 13, 2021
Google Public Storage Rick McQ_stangs
So very happy and went to the Public Storage. The manager named Rick is very very nice and helpful. Highly recommend this place if you are looking for somewhere to store your things!
December 1, 2021
Google Public Storage Ken Smith
I am a new customer and came to this storage facility and have been EXTREMELY impressed with Cody Menard. He has been very helpful and has gone above and beyond to make sure my needs were met. Public Storage would do VERY well to hire more people like him. Ken Smith
November 16, 2021
Google Public Storage vickie topping
Cody is always helpful and friendly to me has made my experience tolerable and keeps me there as a customer thank you
October 21, 2021
Google Public Storage Derby city Poop Scoop
September 18, 2021
Google Public Storage Angela Rush
Rick was great in a time of need.....thanks again
September 13, 2021
Google Public Storage Jamie Talley
Moving across country, I contacted Cody at Public Storage in Louisville KY who was a huge help with securing a couple units. He was very knowledgeable and patient with us and our delays. The facility was very clean and Cody was a pleasure to work with. I would highly recommend this facility/location!!
August 4, 2021
Google Public Storage Francis Shauntee
July 4, 2021
Google Public Storage Chrissy Newton
June 29, 2021
Google Public Storage Tianna Thompson
This was my first time renting a storage unit and I must say the lady Ms. Toy did a excellent job of explaining to me how everything goes. She even taught me how to store things the right ways so that I could fit more into the unit. She showed me that she cared about helping and listening to what I had to say. These 5 stars are for her because not only did she inspire me to always do business with them but to go out and tell all my friends and family about Public Storage. Thanks Ms. Toy you are the best 💪🏾
June 11, 2021
Google Public Storage Desmond Humphrey
May 31, 2021
Google Public Storage Bourbon City Picker
One of my favorite storage facilities......
May 4, 2021
Google Public Storage Pamela Renck
My experience was pretty good up until the time I moved my stuff out. I no ed it outbonbthev1dt of the month and everything was out by 1:00 pm. When my brother went in to tell Corey thatybthingsvwete out he said we owed for another month. I don't think so!!!
May 4, 2021
Google Public Storage James Herald
Rick was great!
April 11, 2021
Google Public Storage Amy Mercurio
March 29, 2021
Google Public Storage Jenna Barrett
Really nice place, very helpful workers!! Will definitely use again if i ever need to.
March 16, 2021
Google Public Storage Thomas Bradley
Rick and ryan gave excellent customer service
February 27, 2021
Google Public Storage chris27616
Great place for storage
February 15, 2021
Google Public Storage Jacob Craig
Had a good experience here the other day. Cody made things easy to understand. Place was clean and easy to follow the layout and all that. I’m thank you guys for being so nice..!!
January 29, 2021
Google Public Storage Kathy McCallum
This facility is always clean.
January 18, 2021
Google Public Storage Brenda Banks
January 6, 2021
Google Public Storage Joseph Furman Jr
Reasonable price
January 5, 2021
Google Public Storage Jaylon aziylogh
December 20, 2020
Google Public Storage Robert Edward
Very clean. Secure.
November 3, 2020
Google Public Storage Mark Smith
November 2, 2020
Google Public Storage Vanessa Simagan
October 26, 2020
Google Public Storage Alex reyes
October 26, 2020
Google Public Storage Clinton Justice
Maureen is the best!
October 22, 2020
Google Public Storage Thomas Atkins
Happy they help you
October 5, 2020
Google Public Storage S T
Maureen is awesome!
October 3, 2020
Google Public Storage David Grubbs
Mo has been a large asset to us moving
September 22, 2020
Google Public Storage kevin reed
Maureen was great. She got me in a unit on the fly because he had access issues from a moving company at another property
September 11, 2020
Google Public Storage Ally Duncan
Maureen is FABULOUS!!! She has been super helpful and considerate. If you want wonderful service and a great price store your stuff here!
September 1, 2020
Google Public Storage Cory Spencer
Maureen is one the best lady to deal when come to fine hospitality and understanding
August 30, 2020
Google Public Storage Valerie Lawson
Absolutely recommend this location!! *To be fair, I have not used a storage facility in the past. I was not entirely sure what to expect. I chose Public Storage because they have been a long-standing business in our community (and others), and they received relatively positive reviews. I initially "booked" a unit online to get the process started through a 3rd party website comparing local options. (Word to the wise... I didn't know... those 3rd party sites don't always actually reserve the unit, so following up with the specific location is extremely important!) From the initial contact by Jordan within the hour of me requesting the unit to the actual moving-in experience... this location has been top-notch in every manner I have seen! Upon meeting Maureen (property manager) and her colleague Cody at the reservation appointment, I knew I had made a great decision about this site. Every employee I have encountered is professional, attentive, friendly, accommodating... exactly what customer-based businesses need to be! The reservation process went very smoothly, and they are taking customers' safety seriously during COVID-19 by providing an office space that addresses healthy recommendations. Customers get online access if wanted, and multiple payment options are available (in-person, online, autodraft, mail... cash, check, credit card... whatever works for diverse needs. Love it!). Rates are extremely reasonable and comparable to other local storage options. They also offer frequently needed items for purchase (again, at very reasonable/ competitive rates) right there in the office. This particular site is VERY clean, very well maintained, and user-friendly. It is centrally located and easily accessible. The organization of units is sensible and easy to find. Security cameras are utilized, and the entire facility is gated necessitating use of a security code for those entering AND leaving (may seem like a pain for some, but please know that extra step definitely increases security measures). The keypads can be easily accessed from one's vehicle without having to get out (*most vehicle models). The gate access hours are long (6am-9pm daily) but also are restricted overnight (again, for safety and maintenance reasons, I am assuming). The units are quite ample (just follow the guidelines on their website to estimate your personal needs, very helpful) and again very well kept. Hand carts (also in notably good repair) are present in the buildings to assist in navigating the halls as needed (if indoors) and to reduce overall workload for customers by combining multiple items/boxes into a single trip. There were numerous people moving in the facility that day, and the parking/driving areas are wide for easy access and passage. The moving company I utilized (obviously with much more experience than I have) commented on the cleanliness and ample door and hallway size as being one of the best they have seen as well. Long review short, this site has proven to be a great choice for my moving needs! Has the necessary components for a healthy move-in process, safety of items stored, and strong customer satisfaction emphasis I believe most would find at least acceptable.... I myself have found it exemplary. Thanks to Maureen and awesome staff for your 5-star service and facility!! :)
August 26, 2020
Google Public Storage Thomas brazzell
Fast and friendly people
August 23, 2020
Google Public Storage Paula Girton
August 16, 2020
Google Public Storage Daniel Williams
Quick service and friendly as well!
August 16, 2020
Google Public Storage Keather Likins
Jordan hooked me up. Fast and professional
August 16, 2020
Google Public Storage Larryell Johnson
Public Storage is Wonderful Jordan and Maureen have been so understanding and kind to me from the first Day. I recommend Public Storage for all your needs.
August 14, 2020
Google Public Storage James Lydian
Maureen was very helpful and quick!
August 7, 2020
Google Public Storage cal ripps
Good looking facility, Jordan was very nice and helpful while vacating today. If I need storage again this location will be one I store at
July 26, 2020
Google Public Storage Kevin U'Sellis
Great service! Reasonable prices!
July 25, 2020
Google Public Storage Deanna Grubbs
Jordan was really helpful, we needed a unit he didn’t at his location and got us set up at another property and walked us through rental online. Highly suggest public storage
July 1, 2020
Google Public Storage Carrie Porter
June 30, 2020
Google Public Storage Chris Fox
June 22, 2020
Google Public Storage Allen Stephens
June 18, 2020
Google Public Storage Ben Serne
June 13, 2020
Google Public Storage Joseph Williams
June 12, 2020
Google Public Storage Dan Wesley
I've been with public storage for over a year now and from day 1 the staff has been very helpful and professional! Especially Moe!! She is wonderful and always available to answer any questions I may have! The propery location at 3818 Bardstown rd is always very clean, and spotless, from the hallway of the indoor storage units ,to the grounds around the outside units! I would highly recommend public storage to anyone!
June 12, 2020
Google Public Storage Gerald Harbolt Jr
Maureen was a awesome staff personnel. She answered all my questions and gave me great advice on what i needed. What a great employee for ur company.
June 4, 2020
Google Public Storage Jim Reiss
Maurine was very helpful - she made the difference
May 30, 2020
Google Public Storage Justin Doty
Pretty great if you want to put things there and forget about them, not great for ordering pizza.
May 25, 2020
Google Public Storage Steve Napoleon
Not only is this a GREAT place to store your life's belongings Maureen, the property manager is the best. She will go above and beyond to assist you with your needs and to help with any matter that may arise - as she did with me. You can rely on her.
May 20, 2020
Google Public Storage Galactic Fresh
Nice wide facilities for parking cars and uhauls when loading and unloading. Unit we rented was very clean.
May 14, 2020
Google Public Storage Johanna Conner
Been renting a unit at this location (26651) in Louisville, KY for approx. 6mo. now, And it certainly needs to be NOTED that Ms.Maureen is the epitome of INCREDIBLE!!!! This woman is SUPER PROFESSIONAL, all the while going above and beyond to assist in ANY WAY she can each and every time I encounter her! This Company is truly Blessed to have such a dedicated/ caring person on their team!! I will refer and return to this Brand as long as she has a hand in it!! I cannot forget MS.VENETTA!! These 2 define what customer service should be!! Keep up the AWESOME WORK LADIES😊
May 9, 2020
Google Public Storage Tracie Texas
This is the first time I have ever had to rent a storage facility. I initially chose Public Storage because of its location, the large variety of options and the very reasonable pricing. Public Storage called me several times prior to my move in to offer tips and answer any questions I might have. The day of my move Maureen and Lori could not have been nicer. They made my check in procedure quick and seamless. Not only were they kind, they were extremely helpful and provided additional tips to help me with my load in. I felt like I was treated more like a friend than just a customer. I highly recommend Public Storage for anyone looking for a storage unit.
May 1, 2020
Google Public Storage Doug Devine
Maureen was so helpful and very patient with me, I had to reschedule two times , and felt terrible inconveniencing her like that and she was very understanding, not to mention very polite and helpful.. I would recommend this facility to anyone looking for extra space, the units and property are very clean , so check them out you won't be disappointed.
April 2, 2020
Google Public Storage John James
Maureen is great great customer service
March 25, 2020
Google Public Storage Rosario tejada loo
Vanetta was super helpful and nice! She helped me get my storage unit quickly! Thank you so much!
March 25, 2020
Google Public Storage Kasey Loo
Vanetta is super nice and helpful! Thank you so much!
March 17, 2020
Google Public Storage Jim. Ballard
Very nice staff, clean and orderly looking. Very satisfied.
March 5, 2020
Google Public Storage Pearl Coole
This is one of the best storage units I have ever rented the ladies are spectacular the place is clean and they’re always busy keeping customer satisfied even when the toilets don’t work they still took precautions and got something for us to use I have to say they get five stars with two thumbs up yeah Maureen is definitely one of my favorites she was always eager to please and always very helpful can’t say enough about her
March 5, 2020
Google Public Storage Roy Hill
More has great customer service skills...always laughing with her. She is sweet...
March 5, 2020
Google Public Storage Lisa March
Really nice. All brand new. Great price !!
March 3, 2020
Google Public Storage Robert Coole
This place was great when we need the help. Especially Moe. She was such a help when we had to get a place to put our daughters stuff when she went to boot camp for the NAVY! Then again when she cam home from boot camp she brought everything she acquired and we needed a bigger unite. She helped us get one without any issues. THANK YOU FOR THE HELP!
March 3, 2020
Google Public Storage Jeff Ray
Maureen was absolutely amazing with regards to her customer service. Twice I showed up at the office about 5 minutes before opening and she was always willing to assist me. She went out of her way to show me various storage options. I would HIGHLY recommend this location!
March 3, 2020
Google Public Storage Mrs.Coffee Lover
The best storage place I've been too. The lady at the counter was so nice and helpful . Offered me everything I needed for my storage. Thabk you so much Public Storage !!!!
March 1, 2020
Google Public Storage Crystal Lydian
February 28, 2020
Public Storage Joey Nalley
How much is a 15×15 unit rent a month
February 28, 2020
Google Public Storage Sandy Plemmons
Great customer service.
February 2, 2020
Google Public Storage Joe Schmo
Good prices and service but almost impossible to get a good phone number before you go there and get their card. Overnight parking of service vehicles is a big plus!
February 1, 2020
Google Public Storage Toyia Swofford
Maurren was such a good person she took excellent care of us and made sure we had the right size you for the right price. This place is the best i will return again. I recommend using this company for anyone who need a storage unit!!!!!!
February 1, 2020
Google Public Storage David Arnold
Great attention!!! Maureen makes you feel right at home. Thanks for everything!
January 29, 2020
Google Public Storage Rob Curtin
Diana could not have been more helpful in our strange situation. We had initially reserved a 5'x6' unit, but the following day when the movers came with our things, it was clear we needed a 5'x10' instead. Diana was able to get us into a new unit quickly, move the locks and all of the information on the account, and get everything stored, all with us being 3 states away. Great customer service, and not to mention a newer, clean facility.
January 28, 2020
Google Public Storage Ej Afghan
Very nice front desk lady help us a lot. Maureen 👍🏻👍🏻👍🏻
January 25, 2020
Google Public Storage Joseph Todd
Diana was very helpful, friendly and pleasant.
January 24, 2020
Google Public Storage Phillip Ligon
I love the customer service👍👍👍
January 24, 2020
Google Public Storage Jay Underwood
Maureen was very helpful and nice.
January 23, 2020
Google Public Storage Rickie Riggs
Maureen very helpful very professional and very appreciated!
January 4, 2020
Google Public Storage Pamela Pettit
My experience with public storage was a positive one. The staff were very friendly and helpful. They successfully answered any questions we had about the storage units. Check in was very easy and was speeded up by the fact that I used the online express check in before arriving.
January 2, 2020
Google Public Storage Evousquous Walker
Easy to access and easy to get along with!
December 21, 2019
Google Public Storage Christopher Tong
Maureen and Stephanie were incredibly helpful with everything I needed done, my mother had a storage unit there and she passed away, these ladies made it so easy to access the storage unit get the paperwork together, thanks for everything!
December 20, 2019
Google Public Storage Paul Herde
Vanetta was very friendly and extremely helpful.
December 13, 2019
Google Public Storage Gary flood
Vanetta and Maureen were wonderful to work with. Feel really good about putting my stuff there. Thanks
December 11, 2019
Google Public Storage James Weaver
December 11, 2019
Google Public Storage Nates Painting
We’ve stored at this location for a few years. All employees have been really nice, but Mo was not only nice, she was extremely helpful with our needs. Highly recommend.
November 23, 2019
Google Public Storage Margaret Wojcicki
Public Storage is by far the best experience I've had with a storage company The check-in was quick and easy with my reservation. Diana was able to get me a better rate and my unit was spotless. I would definitely recommend Public Storage.
November 16, 2019
Google Public Storage Beth Delaney
November 15, 2019
Google Public Storage Leafstorm Animations
November 5, 2019
Google Public Storage Brian Wheeler
Diana was awesome! Superior customer service, rarely have I been this impressed!!
October 28, 2019
Google Public Storage Slyk Ellis
October 27, 2019
Google Public Storage Lucretia Rapsawich
Vanetta was very nice and helpful.
October 24, 2019
Google Public Storage Cttk2003 Dummy
The service was wonderful and the facility is super clean.
October 21, 2019
Google Public Storage Rabe Feder
September 28, 2019
Google Public Storage Dot Nichols
Diana went the extra mile to resolve my dilemma.
September 26, 2019
Google Public Storage Raven Moon, Alaase'
Vanetta has been very helpful to me, she helped me to save lots of money and made sure my items are secure! This location has great customer service!
September 24, 2019
Google Public Storage Janet Jackson
September 14, 2019
Google Public Storage Mark And Sandy Mills
Vanetta made calls ahead of time as reminders to insure a smooth transition of time. She made sure I had access to a cart for easy transition of property also.
September 6, 2019
Google Public Storage Michelle Rice
The gate at this property has been broken twice within a three month period. This last time it has been broken for approximately 3 months and is still broke. When asked about it being fixed the extremely rude property manager stated it’s been ordered. Poor excuses. The property is being left unsecured. Rental rates go up but nothing is being done to properly secure the facility. Public Storage has violated the lease agreement.
September 6, 2019
Google Public Storage Theresa DeMoss
Diane was one if the nicest people at any storage i have met. I did shop around at other locations they were NOT nearly as nice! She is the BEST
August 30, 2019
Google Public Storage Charles Pike
Staff is always super friendly and helpful nice clean facilities
August 23, 2019
Google Public Storage TheMeiliken
I always enjoy going to Rob's shop and this one. The people are so nice.
August 22, 2019
Google Public Storage Jennifer Davis
Left a review at the wrong storing place, but Sarah N is such a nice girl and so sweet. This is the newer location and they have a lot of units here. The older one is just as nice but about a half a mile difference between this one.
August 22, 2019
Google Public Storage Rogunda Pokah
I usually go to Rob's shop, but I sometimes go to this one. The people here are as nice as Rob.
August 22, 2019
Google Public Storage Shakram Rackenboon
I always go down the street to Rob, or to this one to pay my bill. I'm glad he's so reliable.
August 19, 2019
Google Public Storage Jamel Davis
August 16, 2019
Google Public Storage Kels F
The security gate has been broke for at least a year now. Anyone can enter the facility at any hour. This is a safety/security concern. When I moved in I was told it would be fixed, but that was obviously a lie. I have seen multiple instances on the news where people have broken into storage units in the area.
August 14, 2019
Google Public Storage Terrance Graham
I was so happy with my service today. Got the space I needed at a GREAT price!!! Thank you to the uhaul on Bardstown rd
August 13, 2019
Google Public Storage Nora Berkebile
Diana did a great job accommodating us with our transition from Georgia to Louisville Kentucky! That was 2 weeks ago. The gate has been broke for who knows HOW long! Our unit got broke into , we have YET to receive a call from corporate! Nor can you SPEAK to anyone!Not sure what kind of company this is! My 5 stars drops to zero. I would not even consider this place!
July 26, 2019
Google Public Storage ben copley
Very clean facilities
July 21, 2019
Google Public Storage Tracy Disney
Everyone we've worked with at this location has been fantastic. Great location.
July 12, 2019
Google Public Storage Beatriz apolinar
Great services thanks Diana
July 8, 2019
Google Public Storage Francine Winburn
June 20, 2019
Google Public Storage Yolanda Blumenberg
Vanetta was personable, professional, and knowledgeable of her job. Enjoyed the process!
May 29, 2019
Google Public Storage Javell Wright
Dianna is so nice
May 29, 2019
Google Public Storage DUNESKY JIMENEZ
May 23, 2019
Google Public Storage Alex Markle
Girlfriend was moving out today and we thought it was going to be a hassle because they cut our lock, but the girl at the office was really nice and apologetic for cutting it.
May 14, 2019
Google Public Storage Chad Young
May 7, 2019
Google Public Storage Sean Talbot
We've had some issues with employees being unhelpful, but management cares about their customers and managed to make it right for us. Diana has always been nice and helpful to work with. The facility is always clean and well-maintained. Would recommend for short-term or long-term storage.
April 22, 2019
Google Public Storage Kathy Warner
Great service- recently signed up and process was very easy and quick. Easy to enter and exit .
April 11, 2019
Google Public Storage Mike Shaw
Helpful, friendly staff. Convenient location. NO LONG TERM FINANCIAL BURDENSOME CONTRACT.
April 11, 2019
Google Public Storage Tony Kalodimos
Shawn provided very courteous and professional customer service. Nice clean unit.
April 7, 2019
Google Public Storage aaron bortz
Vanetta helped with a problem. It is always great to have people who are eager to help their customers.
April 2, 2019
Google Public Storage Ben Wadler
Much nicer, cleaner and newer than the one on Breckenridge Lane Breckenridge Lane location had terrible maintenance. Broken gate so no security. Lucky it rained before moving in my stuff as roof leaked like it wasn't even there
March 11, 2019
Google Public Storage Bea Golden
Diana is awesome! Kind, caring, and willing to go above and beyond the call of duty.
March 4, 2019
Google Public Storage Davis & Davis
February 22, 2019
Google Public Storage Legends Games And Comics
The management at this location is terrible. They do not notify you of any changes. During my stay I was 8 days late on a pmt because I was out of the country visiting my aunt who was sick. I returned and they had cut off my lock that I was told I had to purchase from them for 30$ and then I was told I had to purchase a second one. They could have just double locked my locker. After that they had some sort of vandalism on the property where the fence was damaged. They decided to change everyone's codes to get into the locker area but didnt notify anyone. I spoke several times with management and the owner and she was worthless not wanting to do anything. They just kept giving me the run around and acting like it was business as usual. Dont rent here.
February 10, 2019
Google Public Storage vpuri912
Bright orange color is easy to locate. The property manager Diana is excellent. She is pleasant and cares about her job and the business she works for. She is a hard worker with a good attitude which is in short supply these days. The property is clean. The storage space is nice. The property is secure. There is no one on the from the business on the property after hours. Key board access into and out of the the facility. You have to use your own lock. The facility is outdoor. You can drive up to your storage space.
February 8, 2019
Google Public Storage Scott Simmons
Four calls today and still no answer. They love dragging things out far longer than necessary. Not answering the phone has been a recurring theme with them along with being absent from the office. The worst storage company of the four I've dealt with by far. They were so incompetent I ended up never storing a single item in their sub par facilities. I'm about to the point of telling people in person giving bad word of mouth about their awful service. I already tried in person to close my account aside from what I allegedly owed them and yet they've added fines on top of an extra month of rent. So if your looking conned out of money, look no further. The most expensive 10 x 10 inside unit and yet no light inside the unit, where is that money going to?
February 6, 2019
Google Public Storage Tim O
February 2, 2019
Google Public Storage Madison Bicker
Diana was very sweet, and she is always willing to help. She is always here and ready which is great when time is important. She never fails to make me smile when I cone to pay.
February 1, 2019
Google Public Storage Massie Lawhorn
January 29, 2019
Google Public Storage Jason Alan
Diana is awesome hope she stays with this job
January 29, 2019
Google Public Storage Jasmine Mohandesi
January 22, 2019
Google Public Storage Joseph & Naomi Hall
Mean staff un caring and horrible customer service
December 9, 2018
Google Public Storage Edward Doolin
Diana was very helpful & answered all my questions. She also helped with Great rates!!
December 7, 2018
Google Public Storage marie dickerson
First time I've ever rented at this public storage Tannith was very helpful very professional and she helped me get everything arranged in a short amount of time I would definitely use it again thank you
December 7, 2018
Google Public Storage Vic Fsddsd
Prices are ok but Diana was great and helped me with my account.
November 28, 2018
Google Public Storage Vivian Ritchey
Dianna was very courteous and knowledgeable of products and storage units. It was a pleasure speaking with her .
November 19, 2018
Google Public Storage Alec Wilson
Very friendly and fast service. Highly recommend if you need a storage unit.
October 18, 2018
Google Public Storage Beth Bennett
Tanith was awesome! Wonderful service!
October 17, 2018
Google Public Storage Kenneth Chadwell
Never any employees on the property. Even during business hours. Happened more than just a few times.
October 1, 2018
Google Public Storage erin domek
Tanith is wonderful Manager! Went to the wrong public storage, but she was able to pull up my reservation and help me move in! She even explained all the promotions and conditions. Great experience.
September 24, 2018
Google Public Storage Adrian Quesada
Great service by Tanith very professional !!
September 21, 2018
Google Public Storage Phantom Trucker
Brandie was so helpful and friendly. She did above and beyond the call of her job.
September 12, 2018
Google Public Storage Mike Robinson
I love this place. Tanith (The manager I think?) is extremely cool, helpful, and easy to work with. The prices are significantly cheaper than another nearby Public Storage and this place is practically new so it's in the best shape of any around. My unit was clean and ready to be moved into. The gate was broken and Tanith told me she was going to look into it the this morning. It was already fixed when I arrived this morning! This storage facility is win!!
September 6, 2018
Google Public Storage Carmen Newkirk
We had a good experience! Tanith and Brandie were very nice and helpful! The facility is clean and conveniently located.
September 3, 2018
Google Public Storage Althea Dryden
Tanith was great! Highly recommend!
September 2, 2018
Google Public Storage Carol Anderson
She was very helpful and courteous
August 27, 2018
Google Public Storage Pat Summers
Tanith was very helpful. Made the process easier and understandible.
August 12, 2018
Google Public Storage Alexei Cebotari
August 1, 2018
Google Public Storage Stanley Donta Almon (Buford/Stanley Man)
Tanith , has been very helpful, and have gone over and beyound , because of her I will use this storage facility again. She should be promoted to management. Thank you Tanith for all your help, Stanley D Almon
July 31, 2018
Google Public Storage Elvir Kazic
Tanith was amazing, thank for great customer service
July 31, 2018
Google Public Storage Jennifer Reece
Tanith was very helpful, friendly, and patient in helping with my move.
July 13, 2018
Google Public Storage Lyne Hill
I had a good experience with public storage. The property manager was Adam he was friendly and very knowledgeable about the products and services. He was patient with me, and and very clean cut and nice looking.Thanks for your help Adam!