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Address

351 Parker Street
Springfield, MA 01129

Phone

413-314-3863

413-314-3863

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

413-314-3863

413-314-3863

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 45/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 45/mo $60
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 47/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 47/mo $62
    Online only price
    $1 first month rent

    No Obligation

  • Public Storage App Promo
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    5'x5'
    Online only price
    $ 49/mo
    Online only price
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 49/mo $65
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 50/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 50/mo $67
    Online only price
    50% off first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 59/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 59/mo $78
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 64/mo $85
    Online only price
    $1 first month rent

    No Obligation

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    5'x15'
    Online only price
    $ 65/mo
    Online only price
    $1 first month rent
    Medium 5'x15'
    • Upstairs/elevator
    $ 65/mo $87
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 90/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 90/mo $120
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 114/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 114/mo $152
    Online only price
    $1 first month rent

    No Obligation

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    10'x15'
    Online only price
    $ 126/mo
    Online only price
    $1 first month rent
    Large 10'x15'
    • Inside unit
    • 1st Floor
    $ 126/mo $167
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Springfield Storage Units Near Mass Pike

Storage units in Springfield are located between Oak Street and Boston Road just south of Mass Pike. Indoor storage units and outdoor units with drive-up access are available in a range of sizes providing cheap storage near Western New England University, American International and Springfield College.
Golfers who enjoy Franconia and Veterans Memorial golf courses can tuck away clubs in a 5x5 storage unit after hitting the greens. Veterans Memorial is just 3 miles south of the storage facility for easy dropoff and pickup of your golf bag and accessories.
Indian Orchard Elementary School families and neighbors can store year-round recreational gear in a 5x10 storage unit close to home. Behind the ice skates, sleds, and hockey and baseball equipment pack in rarely used items such as holiday decor and off-season clothing.
Residents sharing a place at Eastbrook Apartments can store duplicate furniture in a 10x10 storage unit, including couches, coffee tables, lamps and dining sets. This square storage rental is also useful when downsizing while you make decisions on what to keep.
An outdoor 10x15 storage unit is your best bet to store long watercraft. With drive-up access it's easy to load and unload canoes, kayaks and standup paddleboards for time on the Connecticut River.
Homeowners around Springfield Public Day High School planning a remodel can store five rooms of furnishings in a 10x20 storage unit. We're close by if you want to retrieve anything during the renovations.
Springfield Public Storage has indoor and outdoor storage solutions to fit a range of needs.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 379)

March 10, 2024
Google Public Storage Austin Brookman
Awesome service. Kay was very helpful on giving me the information that I needed as well as teaching me new things about the app and easy access. Helping me to keep myself organized and on point.
March 8, 2024
Google Public Storage Luis Guevara
Kay, the new manager, was very helpful and has phenomal customer service.
March 8, 2024
Google Public Storage Timothy Sutherland
Kay was very helpful and nice to talk to
March 1, 2024
Google Public Storage Eduardo Torres
Joe was awesome and professional
March 1, 2024
Google Public Storage Taylor Smith
Great service! Thank you Joe for all your help!
February 24, 2024
Google Public Storage Wiso Troll
First time doing a storage and really good Customer service with the empley Joe good Customer serveice
February 24, 2024
Google Public Storage kenan rhule
So I was doing some shopping around for prices on storage spaces. I called this location and Kay was more than just good help. She was very professional and answered every question I had and also, the facility looked well kept. 100/10 would recommend this location. More specifically, for all your storage needs, Kay is definitely the go-to.
February 23, 2024
Google Public Storage Tashia Penrice
joe is absolutely amazing. 10/10 customer service
February 22, 2024
Google Public Storage stephen WINTERS
Kay was amazing today with helped me with my storage needs
February 13, 2024
Google Public Storage Rocka Rolla
No problem in the process. From reservation to moving in, Joe was helpful and accommodating to last minute changes. Great customer service.
February 11, 2024
Google Public Storage Jose Nieves
Kay and Joe were amazing. Helped me find the perfect size space for a price you cant beat
February 5, 2024
Google Public Storage miguel santana
I want to thank this young lady for her awesome service! She is informative and nice.
January 31, 2024
Google Public Storage Daniel Blais
January 31, 2024
Google Public Storage Rise BHS
Had to store some business goods last minute. Joe B and Kay got me in a space super quick!
January 29, 2024
Google Public Storage C Rose
Joe B & Kay helped me out!!! What truly sets Public Storage apart is the exceptional customer service. The staff went above and beyond to answer all my questions, providing valuable advice on storage solutions and helping me choose the perfect unit for my needs. Their professionalism and friendliness made the entire process stress-free. The pricing is competitive, and there were no hidden fees or surprises. The transparency in their pricing structure was refreshing and added to the overall positive experience. The units are spacious and easily accessible, making loading and unloading a breeze. I appreciated the interior/exterior options, ensuring that my belongings were protected from any extreme weather conditions. I highly recommend this facility to anyone in need of reliable and secure storage with top-notch customer service. They've earned my trust, and I will definitely be using their services again in the future!
January 9, 2024
Google Public Storage sandra vazquez
January 6, 2024
Google Public Storage Shane Jenkins
the man that helped me out, joe, was amazing! he helped with all my needs and is a standing model for what customer service is. I couldn't be happier with the service.
January 3, 2024
Google Public Storage Sandra Jones
Excellent customer service skills. Joe knows how to fix problems always making sure (you) as a customer understands the situation and you leave feeling like a customer who is satisfied. Please bring ICE COFFEE WITH PUNKIN SHOTS. Thank you.
December 30, 2023
Google Public Storage Evelyn Talavera
The experience was great! Kay , and Victor were very helpful, and generous 😀!Definitely would recommend this place to friends n family!
December 30, 2023
Google Public Storage Lamarr Neal
A employee name Kay helped me out very well was very pleasant when I was trying to get a space greatly appreciated her helping me out
December 29, 2023
Google Public Storage Rosa Leiva
Joe and Kay are awesome. I wasn't sure what to rent and they pointed me in right direction. I didn't feel pressure in making my decision.
November 30, 2023
Google Public Storage Stephen Brouillard
November 26, 2023
Google Public Storage David W Coon
Horrible experience. Mouse poop was everywhere. It cost over $500 a month. The ceiling was falling down onto our stuff. Most of our stuff was completely ruined. This company should be totally embarrassed.
November 13, 2023
Google Public Storage Brittany-Ann Desrochers
On site service was not very good. Our reservation wasn't handled properly, and they failed to inform us during one of the many phone call/emails to confirm said reservation that it wasn't going to be fullfilled.
November 6, 2023
Google Public Storage Steven MacKay
The sales representative I spoke with on the phone helped get me a great rate. Unfortunately the unit was not located in an area where I could drive my car in. I was very clear.I was renting the unit to store a classic car. Kay, who is onsite has been exceptionally helpful in getting me into a space that will accommodate my car. She has been proactive and responsive. She is also very pleasant. She returns calls promptly and has been super pleasant to talk.with.
October 26, 2023
Google Public Storage Elizabeth St. Louis
Kay and Raquel were amazing at helping with my account!
October 23, 2023
Google Public Storage Daianara Rosario
I had a great experience with kay today she was real helpful and sweet …she did a great job ,I’m glad the she help me out….
October 21, 2023
Google Public Storage Bizarre Anime
Was called by Kay and informed that I had improperly locked my unit and that it was in danger of being broken into was very kind and friendly
October 15, 2023
Google Public Storage Eddie Ramos
Great customer service 👏 👌
October 4, 2023
Google Public Storage Israel Vazquez
Racquel was a great help today she helped me with all my storage needsThank you Racquel
October 4, 2023
Google Public Storage Brenda Johnson
Raquel was very helpful today she was an excellent she helped me with everything that I needed today you guys are so lucky to have her as an employee she was very very helpful to me I appreciate her very much Miss Johnson sign Miss Johnson
September 28, 2023
Google Public Storage Adrianna Bullock
Racquel at the Springfield location was absolutely wonderful! Answered all questions, very easy process and the units are clean and easy to move into! Rates are low and affordable! We love racquel made us feel comfortable and very personable!
September 28, 2023
Google Public Storage Lizardo Vega
I was very impressed with the customer service I received from Ms. Racquel Garcia. She went above and beyond with how this place is very secure and ran very well. Her diligence was impeccable. You can't find kindly customer service in a timely manner like Ms. Garcia presented to me. Thank Ms. Garcia
September 15, 2023
Google Public Storage La Familia
These people are very helpful and nice I came in and kjetil showed me around and rented me a storage and was very knowledgeable
September 1, 2023
Google Public Storage Carmen Mora
August 30, 2023
Google Public Storage Charlette Atabey
I can definitely say that I trust this establishment with my belongings. The workers, like Ms. Raquel Garcia, were very kind and patient with me in explaining things. Thank you Ms.Garcia!!!
August 26, 2023
Google Public Storage Judy Gosselin
Racquel Very helpful should keep her here very pleasant need more people like her
August 23, 2023
Google Public Storage bertrand bickel
This place is unmanned, There are no employees at this location. The office is under construction. facility looks great from the outside, but when you get inside You get this great smell of human feces. Which means there's people living in this facility, most if not all the doors on the units are bent out at the bottom or top which means somebody's trying to break into these units most likely the person or persons living in the facility. I went to my unit and it was opened with the lock still on it. So to sum it up, the place is dirty, unsafe, unsecured, unsanitary and unmanned. I don't want to hear, Wish somebody told me. Because now you know. your welcome.
August 16, 2023
Google Public Storage Juan Sanchez
Tengo una unidad en Springfield también y Racquel Garcia también trabaja en esa localidad... Muy servicial y muy amable. Sigo recomendado el lugar. Nuevamente gracias por una empleada así.
July 22, 2023
Google Public Storage Barbara Griffin
Very helpful and kind
July 13, 2023
Google Public Storage Alexander Lozada
Victor and Ivy were very polite and helpful
July 6, 2023
Google Public Storage Dan Gelinas
Not a bad place other than the ceiling insulation falling on everything. Starts out decently priced but gets very expensive asthey raise their rates often. Hours are usually 6a-9p which can be inconvenient for those who work nights.
July 2, 2023
Google Public Storage Luis Avila
Ivy and victor helped me with my rental thank you so much for you're help
July 2, 2023
Google Public Storage J Marq
We ordered two units online only to arrive onsite to see they wouldn't work for our needs. Raquel in the office found us a unit that worked better for us and transferred us with no problem. She was great to work with! She even went out of her way to pick up the locks we didn't need. She turned a frustrating mistake on our part into a positive situation!
June 27, 2023
Google Public Storage Fransisco Mestres
Ivy and Racquel Great service from this two great customer service thank you so much 100%
June 16, 2023
Google Public Storage Kenny V
Victor and Racquel were amazing and so helpful they really made my day and got me all set I recommend 100%
June 16, 2023
Google Public Storage Dustin Wright
June 10, 2023
Google Public Storage Donna Joseph
Friendly staff and very helpful when it comes to helping you understand technology.
May 31, 2023
Google Public Storage Alice Fahey
Very expensive I have been with public storage for a year and a half and don't like how the prices go up and so on
May 26, 2023
Google Public Storage Carmen Velazquez
May 23, 2023
Google Public Storage Marilyn Serrano
Clean place very polite staff
May 19, 2023
Google Public Storage Ashlee
Victor was a great help!He helped us find a storage space that fits our needs and helped us save a few dollars in the process. Victor recommended that we look at online prices and make a reservation that way. That saved us about $30.00 a month thank you Victor and Public Storage.
May 6, 2023
Google Public Storage Kristen Palaia
Ian was super helpful today in helping me set up my account for my storage unit! So glad I stopped in. He was very nice and answered all questions. Thanks Ian!
May 5, 2023
Google Public Storage Benjamin Martinez
Thank you for getting the 1$ special ian
May 5, 2023
Google Public Storage Sabrina Torres
Thanks Ian did a great job signing me up for my rental!
April 30, 2023
Google Public Storage Sylvia Abad-Kiefer
Just made the biggest move ever to Springfield and needed a storage unit really desperately, kept driving by here and then one day got online and got a space, btw super easy to navigate the online process, then called in and they were so so nice the property owner, excellent!! Thank you so much for everything! Will update with photos soon!
April 29, 2023
Google Public Storage Sarah Ruelle
Ian is a great man very helpful clean units spacious and dry. Great place to store your personal belongings
April 5, 2023
Google Public Storage Fred
Last month, at Public Storage, 351 Parker St., Springfield MA, I explained to Victor, a manager, that I was experiencing financial hardship, affecting my ability to pay rent. As a senior citizen, I asked if there was any way Public Storage could assist. Victor helped me apply for a rent decrease request, which favorably impacted my rent this month. I appreciate so much his empathy, and his willingness to help. I also commend him for excellent service. He was patient and efficient, with an excellent attitude. Frederick Gibbs
March 28, 2023
Google Public Storage angelo abair
March 11, 2023
Google Public Storage deborah ervin
March 3, 2023
Google Public Storage Enid Millan
February 23, 2023
Google Public Storage Jose Velasquez
Good service
February 17, 2023
Google Public Storage angel
I’ve used public storage for all my moves. I came across this Springfield location and could not be more pleased. Joey is who helped me up front and he was calm and respectful. He also was very patient as I had a lot of questions. 10/10.
February 17, 2023
Google Public Storage Kolby DeMusis
Let me tell you what! Joey is by far the best person here. He is amazing and helps with everything and anything you need. Thank you public storage for hiring this man, he really is the perfect fit.
February 17, 2023
Google Public Storage Melody Cruz
Joe is freaking awesome!!!! Answered all my questions and was extremely welcoming. He is the reason I’d choose this storage unit over anything else!
February 10, 2023
Google Public Storage Iris Santiago-Vargas
JOE, property manager was great, answered all my questions. He was informative on how the rental storage works and the different promotions going on. Units were spotless and inviting. I recommend this Springfield, MA Public Storage:)
January 28, 2023
Google Public Storage Kristofer Graham
January 15, 2023
Google Public Storage Ashley Cote
January 14, 2023
Google Public Storage Nadiyah King
Joe was wonderful in getting my storage unit all set up. Definitely would recommend
January 10, 2023
Google Public Storage Iniko the Ironic
December 20, 2022
Google Public Storage Maria Montilla
I greatly appreciate that Joe went above and beyond to help me upgrade my storage unit to a bigger size. Thank you so much Joe 😊
December 16, 2022
Google Public Storage felisha marron
Joe B helped me complete my rental online and made it easy for me to use! He was awesome !
December 2, 2022
Google Public Storage Migdaliz Camacho
November 4, 2022
Google Public Storage Manuel Velazquez
I love this people good work and nice people
October 5, 2022
Google Public Storage Samaria Malone
Very welcoming! Racquel did a phenomenal job helping me sign up for my storage today! Making sure I understood exactly what was going on before signing. Joe did a fantastic job assisting as well!!! Informing me about the app and how to use it. I look forward to seeing their faces when I come back!!!
October 3, 2022
Google Public Storage Victoria Jackson
So far so good 👍🏾
October 2, 2022
Google Public Storage kathy white
I received excellent service from Joe. He was very helpful and nice. Thank you.
September 30, 2022
Google Public Storage OMAR
September 17, 2022
Google Public Storage Lovey King
Joe was very friendly, helpful but most of all understandable
September 17, 2022
Google Public Storage Michael Lincoln
Joe was excellent at helping me find the right size unit.
September 14, 2022
Google Public Storage Alex Kreutter
Moved to the area and needed storage. Joe has been incredibly professional in interactions and the price is reasonable. Joe advocates for the renters and can't speak more highly of my interactions with Joe!
August 30, 2022
Google Public Storage Joe Ruf
Joe was very professional
August 29, 2022
Google Public Storage kevin cochran
Joe is the BEST period; he made the process so easy and very personable five stars across the board customer service at its finest.
July 25, 2022
Google Public Storage felix jorge
This is my favorite storage in Springfield. Quick, easy, drama free rentals with clear instructions and rules. The manager Joe is a credit to the organization and is always willing to lend a hand, even on his lunch break. (Sorry Joe!) They always have products in stock, boxes, tapes, extra locks etc. The facility is in good shape and they have a mix of indoor and outdoor units. My only gripe is that there are no climate controlled units. But overall it’s a great, budget conscious choice for just about every storage need. I recommend this place to all my people.
July 25, 2022
Google Public Storage Tina
I've been coming to this Public Storage location for a few years and let me tell you that Joe, the store manager, is one of the most awesome people. Every time I come in he greets me with a smile and works hard to make sure all my needs are met. He also answers all my questions and I have a lot of them! It's an absolute pleasure to do business with this guy. He definitely has a customer for life.
July 20, 2022
Google Public Storage Jomanda Grimes
I absolutely love Joe, he is always accommodating and very helpful!!
July 6, 2022
Google Public Storage Kristy Cintron
Joe in the office was great and super helpful
June 29, 2022
Google Public Storage Donna Renaud
Clean
June 3, 2022
Google Public Storage Jerry Sarfo Darko
Joe B super perfect service!!!
June 3, 2022
Google Public Storage claribel Ospina
Joe B provided the best attention for me! Good customer service!
June 3, 2022
Google Public Storage Agatha Cowell
Joe P. Was great. He helped me get my app setup as I got a new phone and was having issues. He was great.
June 1, 2022
Google Public Storage Paradise Campbell
Joe is so great!! Please come see him you will be Satisfied!
May 10, 2022
Google Public Storage Caroline Travaglin
Joe did a great job at making sure I understood everything before signing up. I really appreciated his honesty and willingness to help. He definitely went above and beyond to ensure I had a good experience. Thanks Joe!!
May 9, 2022
Google Public Storage Kevin Pollins
Ask for Joe, he'll set you up good!!
May 9, 2022
Google Public Storage Mophead
Joe treated us so well , he made us feel so welcome and explained everything so simply for us to understand and made us feel like we are in the right hands with our things :3 thanks again joe!
May 7, 2022
Google Public Storage Ednalyz Cintron
Joe was an amazing help
May 4, 2022
Google Public Storage Richie Colon
Explained himself very well, and was very helpful. Thank you Joe
April 16, 2022
Google Public Storage Susan Richard
I rented this 1.5 yrs ago, for my 82 yr old Mom. Rented Uhauls and had all the help there. We arrived...the space was full of something on the ceiling, that we could not identify. Gross!!! We had no choice though. Fast forward to today, 1.5 years later. $5500 later. All of my Mom's things now had all the stuff from the ceiling ALL OVER HER THINGS. Exorbitant prices, with very poorly kept rental space= bye bye to Public Storage!!
April 8, 2022
Google Public Storage Thaicha Michelle
April 2, 2022
Google Public Storage Jeannie Dulin
Disappointed that they have raised the rates and shorten the hours with no notification to people with storage units at this facility. It is very refreshing to have a company that is concerned about a problem that they call you and resolve any problems. Thank you Public Storage for being concerned and dealing with problems quickly. I definitely recommend you for everyone's storage needs. Once again they have raised the rates without any notification. My rate went from 138.00 to 173.00 and during the winter months you can't even get to your unit because they do not clear the roads and if they do a lousy job. And they don't put down anything for the ice. I fell and a friend of mine fell trying to get into my unit. And they shortened the hours even more, without notification. Looks like I will be looking for another storage facility.
March 23, 2022
Google Public Storage Neftali Rivera Vega
Joe and Amirah were very helpful.
March 16, 2022
Google Public Storage Sabrina
I came to public storage today and had the best customer service from Joe and Amirah. They were completely helpful 100%. I would definitely recommend this place it’s very affordable! Thank you Joe and Amirah you are definitely we’ll appreciated!!!
March 5, 2022
Google Public Storage Shawn Mullen
Quick and easy to get everything filled out. Joe made everything simple to get everything taken care of.
March 4, 2022
Google Public Storage Amber Franceschina
Joe the property manager was amazing
March 1, 2022
Google Public Storage Timothy Cheeks
Joe provided 5 star service Appreciate him helping me out
February 26, 2022
Google Public Storage Dawn Davignon
February 6, 2022
Google Public Storage Jason Elliot
This is the worst place on the planet waaaaay over priced do not do business here
January 19, 2022
Google Public Storage Javier Santiago
January 2, 2022
Google Public Storage Bobby mcfarren Mcburger
I have never had any pounds of bud or damaged kilos - even in the outdoor non-heatcontrolled units ! 🙊
December 27, 2021
Google Public Storage Jaime Figueroa
Thank you so much for your help Gabby you are awesome!
December 13, 2021
Google Public Storage Nelson Ramirez
Joe and gabby were amazing and helped us so much!
November 13, 2021
Google Public Storage ivor santos
Joe was really great with customer service fast an effective
November 10, 2021
Google Public Storage Katherine D'Amour
Joe is great and was able to answer any questions I had about space availability, as well as the many options he had to offer including merchandise.
November 10, 2021
Google Public Storage Annrose R.
Joe was great and helped out very well. Highly recommend ❤
October 20, 2021
Google Public Storage madison hamlin
Joe was fabulous!!! Excellent help!!!
October 20, 2021
Google Public Storage Tyler Llorens
Joe is awesomeee
October 20, 2021
Google Public Storage Kid Flex
I came here today and joe has been amazing he got everything I needed quick and done
October 17, 2021
Google Public Storage Robert Kukla
It's rundown and western mass-y. However the patina falling from the ceiling is disgusting and a health hazard.
October 10, 2021
Google Public Storage Susan Burbul
Great!!
October 4, 2021
Google Public Storage Lismary Ibarra
Joe had great customer service. I felt very welcomed, loved and apart of the public storage units! Happy customer!!!
October 3, 2021
Google Public Storage BAB B
I find the prices very high.The inside storage was very dark, damp and moldy. But this was the only storage available at the time. Still looking for another unit some place else.
September 29, 2021
Google Public Storage Raymond LaValley
Make sure you have all the paper work, before you have the space you want U haul Treat you better and for cheaper
September 20, 2021
Google Public Storage VIRGEN DIAZ (Sacha)
It's okay.just sad when poeple whont to abuse others because there's a pandemic going around and they keep rasing the prices.for no resone.
September 19, 2021
Google Public Storage Rita Arbour
September 12, 2021
Google Public Storage John Collins
Nice place
September 10, 2021
Google Public Storage Leilani Martinez
I had such a great experience! Management was so sweet and easy to talk to! :) 10/10
September 4, 2021
Google Public Storage Nasia Alexander
Joe was really great. Great customer service!
August 23, 2021
Google Public Storage me Gemini
Thank you Joe for all of your help and ur awesome service. Thank you for making my move a smooth process with my storage
August 11, 2021
Google Public Storage Jennifer Lawless
August 10, 2021
Google Public Storage Pauline James
Joe was very kind and explained everything did an awesome job 😍
August 9, 2021
Google Public Storage Heather Fahey
Joe was very helpful and answered all my questions.
August 5, 2021
Google Public Storage P Ficarra
July 19, 2021
Google Public Storage H
Property manager Joe is wonderful and helpful totally awesome experience ...its comforting to know the staff is competent and personable
July 19, 2021
Google Public Storage Tikiko Gomez
Joe has great customer service and hospitality and kindness
July 15, 2021
Google Public Storage Kathryn PAPPAS
Joe provided great customer service and explained everything very well.
July 14, 2021
Google Public Storage Zee Mee
Joe helped us so much today very helpful and informative! Great experience for sure
July 14, 2021
Google Public Storage Emily Aponte
July 12, 2021
Google Public Storage Merry Colon Rivera
Awesome guy ,thank you fir helping.hus name is joe
July 12, 2021
Google Public Storage Edwin Rolon
Joe was great! Eselnte
July 8, 2021
Google Public Storage LionKing Lay
Joe was so informative and very helpful. Ask for Joe he has you covered
July 7, 2021
Google Public Storage Andrea Ezell
Joe has awesome customer service
June 29, 2021
Google Public Storage Kenneth Malone
Great Customer Service Joe! You’ve made me feel comfortable and I’m glad I chose public storage ! Sincerely, Kenneth
June 9, 2021
Google Public Storage Jerry Hodges
I appreciate how joe help me today...
June 3, 2021
Google Public Storage marianela torres
Hi Joe was amazing helped me out in a very tight situation! He was very understanding and helpful through out my reservation! Thank you Joe for everything you are awesome 5 stars your way
June 3, 2021
Google Public Storage Edwin Vargas
This is where I have all my stuff
May 31, 2021
Google Public Storage Jevon Cheeks
Joe is the MAN!!! Great help with everything i needed. Great service!!!
May 28, 2021
Google Public Storage María Cancel
It was a treatment of excellence and very kind, and this deal was for Joe
May 28, 2021
Google Public Storage Karla Rodriguez
Joe is the best costumer service I received !! Him so amazing give all the information I need is really nice person !! I love his services
May 26, 2021
Google Public Storage Carolyn Vazquez
I rented a storage unit on Parker Street Spfld, Mass. And I am very satisfied with the service from a young man Joe. He was very helpful and polite.
May 24, 2021
Google Public Storage Karla Lopez
Joe was so amazing and explained the process and the details perfectly. Great customer service.
May 20, 2021
Google Public Storage Bryana Mercado
Joe helped me and was very good and gave good service. Thank you Pam for the help in making sure I was in the right spot!
May 6, 2021
Google Public Storage Madeleine Sewell
Joe is amazing!
May 3, 2021
Google Public Storage Virgen DG
May 3, 2021
Google Public Storage Kenneth Snyder
They are never open!!!!aghhh!
April 24, 2021
Google Public Storage Tim Duquette
It was a good experience Joe was very helpful with everything will definitely recommend
April 13, 2021
Google Public Storage Ileah Duhart
Joe was great. Super helpful and informative. Explained everything in detail. Made the process quick and easy.
April 13, 2021
Google Public Storage Its MachoTime
Joe provided me EXCELLENT service. Very friendly and informational.
April 10, 2021
Google Public Storage paul cuoco
Affordable storage unit very nice staff the manager joe very helpful and professional experience
March 31, 2021
Google Public Storage rina pena
Joe was very helpful and made sure we had the best rate and made sure all of our belongings were going to be kept safe and dry
March 12, 2021
Google Public Storage Jade Lynn
Tasha was very very helpful and took her time to explain everything. Initially I reserved a unit and price online. When I went in, that particular unit wasn’t available but she got me next size up and honored the original price. Awesome first time rental experience!!
March 12, 2021
Google Public Storage Loso Blanko
Service was great, Tasha showed great care in making sure we understood everything and she was also very polite. Will be recommending to friends and family.
March 2, 2021
Google Public Storage JSO PRODUCTION
Thanks alot to Tasha in public storage have my first storage she was so helpful with the automatic payment issue and getting my unit will recomend...
February 24, 2021
Google Public Storage Rosalee Rodriguez
Joe Provided Amazing fast service Great Job Joe !!
February 20, 2021
Google Public Storage Jimmy Rivera
Para hacer sus compras y al por mayor si lo decean. Mejor que otras tiendas ó super mercados
February 9, 2021
Google Public Storage Andrew Sorel
Tasha was very friendly and outgoing. She went over everything and was very helpful!!!
February 5, 2021
Google Public Storage Joshua Picard
Yasha was fantastic, so nice and helpful,.
February 3, 2021
Google Public Storage K M
Fell on the ground cause they didnt remove all of the snow
January 30, 2021
Google Public Storage Jon Boyer
The storage unit was disgusting! The insulation on the ceiling fell off onto my stuff. The roads in the facility, were an ice rink! They don’t believe in ice melt! I slipped several times! I had to hold onto my truck several times
January 24, 2021
Google Public Storage bianca ortiz
I had an amazing experience, Joe did everything to help me today! lCame stress and left happy with a smile👍🏼
January 12, 2021
Google Public Storage IRIS LLAVET
Tasha was an amazing person to work with and I really appreciate her help and advice.
January 8, 2021
Google Public Storage Gilbee Cruz
Tasha was great and fantastic
December 7, 2020
Google Public Storage Renee Strange
November 14, 2020
Google Public Storage Kara Kathleen Moreno
Tasha the service rep was super polite very helpful and very professional. Definitely recommend this place.
November 4, 2020
Google Public Storage Kimberly Adamczyk
November 1, 2020
Google Public Storage Kiaraliz Colon
Joe was awesome and explained everything we needed to know.
November 1, 2020
Google Public Storage Maitel Nieves
October 25, 2020
Google Public Storage Quaseem Carter
Joe is the best ever I didn’t want to leave 🤙🏾
October 11, 2020
Google Public Storage Yarilee Acosta
Joe was extremely helpful. He was very knowledgeable and made sure to explain all the ins and outs of the storage unit, insurance, and even some of the products sold at the office to help protect my belongings. Most importantly, he answered all of my many questions with much detail. He was super personable and welcoming. Great job Joe!
October 10, 2020
Google Public Storage Samantha Thompson
Joe was very helpful and provided the necessary information needed in renting a storage space. He was very polite and made the experience stress free. His assistance was very well appreciated and we recommend working with joe whenever searching for storage space.
October 9, 2020
Google Public Storage Carrie Guess
I had the pleasure of speaking with Hector about occupying a storage unit Hector took his time going over the size storage I needed to fit my items. At the end of our conversation I needed a day to think on which unit to get. The following day I came in and worked with Tasha and she picked up right where Hector let off I deceived to go with the larger unit!!! Thank you both great Team work
October 8, 2020
Google Public Storage Lynn Stockley
Tasha was awesome. Went thru everything perfectly. Great experience
October 1, 2020
Google Public Storage tasha R
Great service. Great help ! Absolutely great
September 27, 2020
Google Public Storage Nai S
Great experience. Secure facility. Worked with Joe who was very friendly and made it a pleasant experience.
September 10, 2020
Google Public Storage Chaos498
So far they have provided great service and prices i can manage with so i would say give them a try if you need a quick cheap storage place
August 22, 2020
Google Public Storage Tina Tran
My fiancé and I are in the process of moving to Massachusetts. All the employees at Public Storage were super helpful! Very detailed information was sent to us far in advance before our arrival. When we got there, Alexa was a great help in answering all of our (many) questions. She was very nice! We look forward to continuing our business with Public Storage.
August 10, 2020
Google Public Storage Luz Guzman
Tasha is the best she made it easy knowing I wasn’t told about the insurance I thank her for everything she done!
July 30, 2020
Google Public Storage Gregory Combs
Can't Express enough how helpful tasha was at a time of great distress as well as the district manager melissa and Alexa, so thankful for them and there help at a time of short comings, Thank you ladies
July 24, 2020
Google Public Storage Lyshia Boudreau
Tasha was absolutely wonderful. She was sweet, and funny and very helpful.
July 15, 2020
Google Public Storage Mary Davila
Great customer service and clear communication is vital when dealing with the public. I was looking for a storage facility and decided to go with Public Storage, mostly due to the location. When I went to the Parker Street location in Springfield, MA I was greeted by two young ladies in a professional and respectful manner. They were kind and took the time to explain the process in detail. I'm so thankful for their help and would highly recommend this location. Thank you Tasha and Alexa!! You two are amazing people and both of you provided me with World Class Service!!!
July 13, 2020
Google Public Storage coreen glaspie
Tasha is amazing gives awesome customer service very knowledgeable and willing to go above and beyond for the people in Springfield Mass ..I would recommend Public Storage
July 13, 2020
Google Public Storage Melissa
Tasha is amazing and always willing to help me out with my unit! Great customer service! Thanks
June 27, 2020
Google Public Storage Mary Jones
Tasha was friendly, very very professional, was interested how my day was going. I would definitely recommend this place and her. I give her 5 stars plus. Thank you much!!!!! Public Storage should be proud to have her as an employee. 👏👏👏👏👏
June 11, 2020
Google Public Storage Pagan Coyote
After my 1st review they reached out and worked with me to make an acceptable payment that goes well with my budget. If a company is willing to go out of their way to do so, especially in these times, they get my vote. Thank you so much for reaching out like you did.
June 10, 2020
Google Public Storage Monte Newman
Secure and clean. Reasonable pricing.
June 8, 2020
Google Public Storage Joann Snowden
The customer service rep. that assisted me on June 8th 2020 by the name of Tasha was very courteous. I've been a customer for ten years and needed some advice on how to make my life less stressful. She gave me a couple of options that I found were most helpful in savings. Thanks Tasha for making my day! It's good to know that Public Storage has people that care.
June 3, 2020
Google Public Storage Summers Sunshine
Tasha is great she was friendly and knowledgeable. Great customer service!
May 31, 2020
Google Public Storage Shacara R
The ladies a are very pleasant and informative. I just don't like the fact that the company has this policy that they willl not reimburse for the remainder of time that you dio not use the unit. If you pay on the 1st you have the unit the entire month. They won't give you money back for any part of the month you move or early. I dislike that.
May 29, 2020
Google Public Storage Larry Beckett
Manager Tasha was wonderful with the information and the help that I received. I have been with you for a while I have never spoken to anyone that had as much information on the business Public Storage, but she did thank you.
May 29, 2020
Google Public Storage Virgen Maria “Sacha” Diaz
Is ok
May 27, 2020
Google Public Storage Oshia Perkins
Alexa was great! I came in a couple of days ago and she provided excellent customer service! She’s a true asset to the PS team!
May 20, 2020
Google Public Storage Bridgette Walters
Overpriced
May 20, 2020
Google Public Storage Western Mass Hydroponics
STILL HAVE'NT MADE AN ATTEMPT TO FIX MY LOCK..IT HAS BEEN OVER A YEAR! WISH I COULD POST PICTURES! UNSAFE PLACE POEPLE STAY AWAY....update..5..20.20....still no attempt to contact me about my broken lock on my unit..its unsafe! Will update until lock is fixed!
March 30, 2020
Google Public Storage Phoenix Edmond
I am so glad that Public storage was an option to store. They were easy to work with and were very accommodating! Thanks Joe B!
March 30, 2020
Google Public Storage Emmanuel Sanchez
March 6, 2020
Google Public Storage marissa
Great experience both hector and nick awesome customer service. Awesome men. Thank you soooo much. Definitely referring to friends and family. 👍👍
March 4, 2020
Google Public Storage Loyda Oquendo
Very kind.Very cut and clear.Great attitudes 👍
February 26, 2020
Google Public Storage Trinket word
February 23, 2020
Google Public Storage Maribel Phillips
February 22, 2020
Google Public Storage raisa dimoglo
Hector was awesome!
February 13, 2020
Google Public Storage Antonio Granados (aatriviumgg)
Nice storage, clean even when it snows which is a plus.
February 11, 2020
Google Public Storage Geydie Melendez
February 4, 2020
Google Public Storage scott roberts
Hector and Ivy were extremely helpful when I was renting a storage unit today. They fully explained everything, took their time answering any and all questions I had. They showed me my storage unit and explained how everything works. Very satisfied with the process. Glad I chose this location!
January 31, 2020
Google Public Storage MiZER413
January 10, 2020
Google Public Storage Jackeline Mendez
December 31, 2019
Google Public Storage Alexsandria Watts (Floeticessence)
The service that I had today was so amazing I had to nickname Hector- Butter Buiscuit...!!! He will forever be Butter Buiscuit!!!💜💜💜
December 14, 2019
Google Public Storage nikisha barroso
December 1, 2019
Google Public Storage Matt Grover
Very cramped busy space
December 1, 2019
Google Public Storage Stephen Callum
( ORANGE DOOR INSURANCE SCAM ) Read this before you Rent. I rented a storage for 3 1/2 years or more. Tough times had fell on us and we needed a Storage right away. So we found PULBIC STORAGE. The day we got to the storage, We were told that it was Mandatory that we get the ORANGE DOOR INSURANCE. Or we could not rent a storage. So Okay fine tyring to alienate stress, I Got it. Later to find it was a SCAM. My wife and i grew frustrated with the constant rise in the storage rent. But we paid it cause we had some expensive stuff that is hard to replace. so finally years later we came to close are storage this is when the (Nightmare) started. So i told my wife it'll be fine we have insurane. I contact ( ORGANGE DOOR INSURANCE ) an Angry representative told me that you did not have to buy the inaurance. When I told her I paid for the insurance every month. i just need some help replacing my stuff. Okay i understand this now. ( Mind you i was told that if i did not buy the insurance I could not rent a storage) with them. So i told her i did and i need her help. To No Avail several month later no help, just in Dept about 4,000 bucks replacings my things. so Buyer Beware of Public Storage ORANGE DOOR INSURANCE. I gave them 1 star cause I could not give them anyTHING LESS
November 26, 2019
Google Public Storage Julio Franco
November 6, 2019
Google Public Storage Brianna Hernandez
Ivy helped me out yesterday when I went to store my belongings she told me to get the mattress covers for my mattress I recommend public storage
November 6, 2019
Google Public Storage Amanda Valentin
Ivy helped me out she is good at customer service
October 15, 2019
Google Public Storage MuRk GAMER
Great service by Ivy and even the one armed guy too ... I’ll be back to rent for sure
October 13, 2019
Google Public Storage Phoenix Jones
October 5, 2019
Google Public Storage Greatel Cunningham
October 4, 2019
Google Public Storage luz celinia rodriguez
I rent a space here and the girl Ivelis was so nice, and good price.. I definitely recommend this place
September 13, 2019
Google Public Storage Walmary Rivera
Hector and ivy are the best!!!!!!!!!!!!!!!!!!!!!!
September 13, 2019
Google Public Storage walmary rivera
Easy process,great customer service!
September 8, 2019
Google Public Storage Mickey K
It's a storage unit, they need to either remove the insulation on ceiling or respray it so it doesn't come down all over your stuff.
September 3, 2019
Google Public Storage Daisey Silva
August 31, 2019
Google Public Storage mikedagama minecraft
August 31, 2019
Google Public Storage Ms Mari
August 7, 2019
Google Public Storage James Rosa
August 4, 2019
Google Public Storage Stryker LostSouls
August 4, 2019
Google Public Storage Leslie Carrasquillo
August 4, 2019
Google Public Storage Nathan K
August 3, 2019
Google Public Storage Raynaldo Ortiz
August 1, 2019
Google Public Storage Yeii
July 20, 2019
Google Public Storage Mondo Mondo
Its okay but if you need help no one around
July 18, 2019
Google Public Storage Wanda Rivera
Ivelisse helped me out with my storage needs i recommend Public Storage
July 18, 2019
Google Public Storage Brianaliez Cruz
Ivelisse has helped me out and explained to me that I need a bigger storage and im so happy with her services
July 18, 2019
Google Public Storage Alianeriz Cruz
Ivy gave me good customer service when I was in the office I recommend Public Storage
June 29, 2019
Google Public Storage Christian Rodriguez
Bien
June 21, 2019
Google Public Storage Amber Robertson
Very helpful and informative
June 19, 2019
Google Public Storage Brett Grandison
Ivy , treated me with kid gloves... thank you so much for the great customer service!
June 5, 2019
Google Public Storage Evie Navarro
These two employees are amazing! Not only were they patient but also very good at selling their items lol! If all employees were like these two there would be a lot of happy customers! 💯 Thank you again
May 30, 2019
Google Public Storage Michelle Roman
Place sucks so much i will never rent a storage unit from them again!!!
May 24, 2019
Google Public Storage Derek Cummings
May 21, 2019
Google Public Storage Stephanie G.
Although most employees were professional, there was one lady at the counter whose attitude and demeanor was immature and snyde, every time I went into the office. I'm fairly confident that her name was Ivelyse and her motivation for being disrespectful was racially morivated. For the amount that I paid for the unit that I rented, I expected far better customer service.
May 10, 2019
Google Public Storage Ruth Trumbull
I would like to thank Ivylisse for her great work and help
May 8, 2019
Google Public Storage Danielle Cruz
Ivylisse was great she helped me with my storage needs
April 27, 2019
Google Public Storage elisa rivera
I wouldnt go to any public storage place but this one . Thank you Hector for taking the time and answering all my questions
April 27, 2019
Google Public Storage Travis Reed
The folks at public storage were very helpful. I was in and out in a short time and got everything, info, questions answered in no time.
April 27, 2019
Google Public Storage perly girl
hector answered all the questions i needed , thank you very much
April 12, 2019
Google Public Storage James Bosmond
I'm on deck their the best
March 30, 2019
Google Public Storage Bro.Kenneth B. Downes
Never Again in this lifetime!!! TOO DAMN EXPENSIVE!!!!!
March 13, 2019
Google Public Storage mr siccness
They help us out
March 12, 2019
Google Public Storage Beverley Lopez
I was helped by a wonderful, super nice and helpful young lady!
March 7, 2019
Google Public Storage Leilany Reyes
Thank u ivy for the best and fast service.
March 1, 2019
Google Public Storage Lorraine Gaynor
Very pleasant Mrs. Ivelisse😍
February 17, 2019
Google Public Storage William Thomas
February 9, 2019
Google Public Storage Valerie Pinkham
The staff was very helpful and pleasant.
February 5, 2019
Google Public Storage james test
February 2, 2019
Google Public Storage Nuni Diaz
Always great service and super friendly! One of the lady’s that work there “ Ivelisse “ has always helped me with all my satorage needs , and made sure I was getting exactly what I needed. Thank you guys over at public storage Parker street Springfield ma !! Thumbs up!!
February 2, 2019
Google Public Storage QueenDC 23
Nice people good service good prices
February 2, 2019
Google Public Storage Cedric Crawford
Helped a buddy move out. Was surprised at how clean the storage was on the inside. No old piss smell, the elevators worked, and no trash in the halls.
January 27, 2019
Google Public Storage alexander rivera dyer
Personal eficiente y buen trato
January 26, 2019
Google Public Storage anny boomepawore
Ivelisse was so helpful today she help me with my storage needs I recomend public storage
January 8, 2019
Google Public Storage Dishanda Robinson
Tasha and kay both gave great service and they were very helpful
December 28, 2018
Google Public Storage Joe Theriot
Kay is the best. She was very helpful. She was able to answer all my questions. I was able to get a unit and all the boxes I needed in one stop. I would recommend this place. Thank you for all of your help
December 26, 2018
Google Public Storage Tina Marie
Tasha had wonderful service about the unit .
December 25, 2018
Google Public Storage Lissette Fumero
Dont like the place, the ceiling was falling apart
December 22, 2018
Google Public Storage Earnest Ford
I had a storage here they broke in stole some vintage gear . no one new when my locker was broken in to . I found my own locker broke into .The place sucks don't rent at this place the police said they are here all the time .they don't tell you that when you rent a space they don't lock the doors to the building it is open for all to go in at night and steal what you like. Still have not back from the insurance company orange door who handle there claims . Pictures to are on there way the proof is in the pudding.
December 11, 2018
Google Public Storage Maria Rios
La persona que me a tendio hoy me a tendio ecelentemente y muy agradable
December 11, 2018
Google Public Storage Nature girl07
Tasha was really cool and laid back. Fast service!!! Come.
November 27, 2018
Google Public Storage cid colon
Tasha was wonderful
November 16, 2018
Google Public Storage Delixa Colón
Ivelisse was very helpful and professional. Nice clean unit and she was very informative.
November 14, 2018
Public Storage Donna Oday
When do you open
November 14, 2018
Public Storage Donna Oday
What are the hours
November 13, 2018
Google Public Storage Y.Princess Andrews
Tasha was amazing this morning!! Outstanding! She assisted in a short time and had a great mini convo. Her energy was great.
November 12, 2018
Google Public Storage Steven Abramson
We had a great experience at this location; Kay the manager who we worked with was outstanding, smart efficient, pleasant and knowledgeable. Highly recommended!
November 11, 2018
Google Public Storage Bebo Kruz
Nice Clean Place. The Staff Is Very Helpful And Friendly!
November 8, 2018
Google Public Storage Julia Gaynor
It's a nice place to store your personal belongings but prices could be better
November 3, 2018
Google Public Storage val
My experience was wonderful Ivelisse took very good care of me . I recommend When you go to Public Storage ask for her she really knows what she”s doing. Also, she works tremendously hard and has great customer service skills.
October 17, 2018
Google Public Storage tammy kelly
If there was such a thing as a zero star that's what they would get. The people who work there are lazy not helpful at all. They charge you for everything. And give nothing back. The place is dirty and I believe they have pest. They don't replace light fixtures or the elevator in a timely manner to at least be considerate towards their customers. No good customer service. I would never recommend anyone to public storage. Ever!!!
October 11, 2018
Google Public Storage Ricardo Edwards
Tasha was super nice and knows her job very well
October 11, 2018
Google Public Storage Nate Bon
Tasha gave great customer service and was very nice
October 11, 2018
Google Public Storage Andie/Ed Massachusetts
September 26, 2018
Google Public Storage James Veigue
September 16, 2018
Google Public Storage Larry Pearl
BEWARE BAIT-AND-SWITCH TACTICS AT PUBLIC STORAGE. So we are moving my elderly mother-in-law out of her home in Springfield where she has lived for many years into assisted living. Since we were arriving from the other side of the state (100 miles away) my wife reserved a storage unit at Public Storage at 351 Parker Street in Springfield. This is the “reminder” we received..... We’re looking forward to seeing you on 09/16/2018, when you have a reservation for moving your stuff into storage. Please be sure to arrive at least 30 minutes before closing time on your move-in date to make sure you have enough time to complete your rental. The location’s office hours are: Monday - Friday: 9:30 AM - 6:00 PM Saturday: 9:30 AM - 5:00 PM Sunday: 9:30 AM - 5:00 PM . WHAT YOU’LL NEED AT MOVE-IN A government-issued ID for paperwork A copy of this email (recommended) But when we arrived to complete our rental this morning we were notified that the storage unit that we had reserved had been RENTED TO SOMEONE ELSE and that there were NO MORE units available of the size we reserved at the agreed upon price! The attendant then told us that there was a larger unit available that would fit our needs and I told her that would be fine ......but that I was NOT going to pay the MORE EXPENSIVE rate that she wanted to charge us and that Public Storage should HONOR their commitment and since it was their “screwup”. I agreed that I would rent the unit BUT ONLY AT THE PREVIOUSLY AGREED UPON PRICE. Incredulously she said that she could not do this and was just following company rules, that this is their standard practice and said only her District Manager Jacob could give the approval. Her repeated attempts to contact Jacob went unanswered at which point I attempted to reach Jacob were unsuccessful and I left him a message. TWELEVE HOURS LATER I HAVE YET TO HEAR BACK FROM JACOB.
September 5, 2018
Google Public Storage dcharlene1
Tasha was pleasant and professional..knowledgable and very thorough
September 2, 2018
Google Public Storage Carlos Ayala
I've and Tasha were very nice and helpful
September 1, 2018
Google Public Storage Hector Barbosa
Ivelisse y latasha me alludaron mucho con mi rental recomiendo public storage
August 22, 2018
Google Public Storage Jose Mia Mia
August 21, 2018
Google Public Storage Chris Millette
August 14, 2018
Google Public Storage Kanito Blaze
VAL- was very nice and helping... I will recommend friends and family to public storage... very nice hospitialty 5stars! Thx
August 11, 2018
Google Public Storage Joan Harris
Very professional property managers this is a first for me and they me feel comfortable throughout the process and everything was explained in detail. Would recommend Public Storage
August 4, 2018
Google Public Storage Roland Richardson
Poor operating hours to access your belongings, or even to move in.
August 4, 2018
Google Public Storage Blanca Maldonado
Ivelisse was vey helpful with the lease she explained everything to me she was nice i recomend public storage
August 3, 2018
Google Public Storage Keisha Jimenez
We have the best customer service when we went to rent the storage the lady did an awesome job i like her
August 3, 2018
Google Public Storage Ileana Perez
Ivelisse has been so helpful she is a nice person I recommend Public Storage
July 23, 2018
Google Public Storage Oleg Loginov
Awesome
July 16, 2018
Google Public Storage Anisah Little
July 13, 2018
Google Public Storage Raphael Rivera
Needs more then 1 person working there to accommodate the customers.
June 16, 2018
Google Public Storage Gloria Gibbs
Great place
June 16, 2018
Google Public Storage Richard Quinones
Ivy was very nice, professional and helpful!
June 11, 2018
Google Public Storage Maria Rodriguez Vega
muy amable la persona que me atendio atenta me mostro el storage antes para saver si era lo que estaba buscando y me ayudo en todo bien educata y bien tratable gracias y me explico todo antes de firmar el contrato. DIOS TE BENDIGA EXELENTE TRABAJO
June 6, 2018
Google Public Storage James Avery
Awesome place for storage..
June 3, 2018
Google Public Storage Jose Torres
Ivelisse helped me so much when in to get my unit i recoment Public Storage
May 22, 2018
Google Public Storage raafiya anderson
May 9, 2018
Google Public Storage Angie Santiago
The service was great.. The lady who was helped me was awesome and very kind.. I think her name was Ivelisse. I recommend public storage to anyone
May 8, 2018
Google Public Storage Yvonne F
Ivelisse was wonderful great help. Thanks so much for helping me so much
May 1, 2018
Public Storage Mitch B
How much per month?
April 24, 2018
Google Public Storage Jeffrey W. Robbins
Ivelisse was very helpful. Was very happy they took the time to answer all my questions. Was able to get a space and all the boxes i needed. Would recomend this facility to anyone.
April 5, 2018
Google Public Storage Titita Olivo
March 26, 2018
Google Public Storage Danielle Cruz
Ivelisse is the best she helped me with my moving and she explained everything to me i recommend public storage
March 15, 2018
Google Public Storage Carmen Maria Baez
Joe was kind, professional and courteous. He explained everything with accuracy and professionalism. Thank you very much.
March 6, 2018
Google Public Storage Norma Figueroa
February 23, 2018
Google Public Storage Allen Mark
It is interesting how quick people will jump to race when they feel they were mistreated. Personally I feel as though Joe is a straight forward type of guy. I just got off the phone with him. Someone called and asked that I call back. I did and Joe assured me that there was no reason for the call that everything was fine. He didn’t say it in a nasty way, he didn’t say it in a rude way. Come on people get it together! Stop being so damn negative and you won’t view the world as negative.
February 17, 2018
Google Public Storage Yvonne T
Great management & customer service. I lost storage locker keys & expected to huge fee to cut & replace with a new lock. They simply charged cost of new lock (~$20+tx). -1 star due to original misstatement by svc. team member that it'd be removed within 24 hours (vs typical 2 weeks). I explained my sense of urgency to office mgr, which was communicated to the DISTRICT MGR (only person who can replace locks). Lock removed/replaced within 24 hrs. Much appreciation to office & district mgrs. as I'm sure they're very busy.
February 16, 2018
Google Public Storage Cynthia Quiroz
The best place where you can store your belongings. May it be for a short period of time or long term. Completely satisfied with the way I get treated every time I go...
February 14, 2018
Google Public Storage William Rivera
Best place in town for Auctions. Joe T is great manager
February 12, 2018
Google Public Storage Caleb McClain
Came to rent a unit and was helped by Ivelese and she was amazing. She was very helpful and answered all my questions efficiently. I usually do not get such great customer service but she is deff the BEST!!!
January 30, 2018
Google Public Storage Edward Wyzik
Friendly and courteous employees.
January 30, 2018
Google Public Storage Waterbury Liquidators
Great facility . Extremely helpful staff. Will use again in the future.
January 30, 2018
Google Public Storage tonya wiggin
Excellent service, clean all around . Pleasure doing business with.
January 17, 2018
Google Public Storage T S
super friendly and helpful staff, storage area was clean and swept!
January 16, 2018
Google Public Storage Peni Lewis
Gardena, assist Mark at the Lilburn store to ensure I was able to access online information.
January 13, 2018
Public Storage RP Music TV
Joe is great i was there that day this lady was the rude one couldnt take a simple order that she coulnt enter the premises during construction. Now its racists please get a life
December 8, 2017
Google Public Storage barry Kozaczka
I would just like to say that my experience with public storage has been excellent. But also like to note that on two different occasions showing I will least have alerted me that I’ve missed like my storage container. Not only was the service prompt but even during construction did take care of my needs. The only time I’ve ever had a problem like this before was with dealing with other storage facilities looking forward to future business
November 30, 2017
Google Public Storage Karen Williams
Ivalease and Joe were very cordial and very patient with the computer System I would definitely recommend public storage.
November 29, 2017
Google Public Storage Al Santos
Very good place to store and for auctions
November 13, 2017
Google Public Storage Isabel Cruz
October 9, 2017
Google Public Storage Kathleen Young
October 4, 2017
Google Public Storage Wilfredo Pastrana
Buenas
September 7, 2017
Google Public Storage Kimberly Donovan
I'm so happy with this place Joe and Ivelisse help me so much they are very helpful I recommend Public Storage
August 24, 2017
Google Public Storage A-1 Sauce
August 3, 2017
Google Public Storage Bob Hunt
I have enjoyed the experience of renting at your location, thank you very much.
July 29, 2017
Google Public Storage Maryam Yusuf
June 30, 2017
Google Public Storage Darren Carver
June 17, 2017
Google Public Storage Tanya McClain
I wouldn't recommend anybody put in their stuff there they harassed you every 3 days about payments and then they don't work with you when you're going through hard times they overprice you if you leave a remainder balance they charge you damn that $80 for a late fee tell the manager that I was in the shelter and I needed a little bit more time to get money up was getting the money up and making payments and he still is putting my stuff off of auction no compassion for people in hard times now all my children's memories are lost
June 14, 2017
Google Public Storage Lou Smith
Prices WAY to high for the space you get. I have a storage unit that went from $185.00 a month to $209.00 the next month. It has no lights and the ceiling has consolation falling all over my items. Not pleased at all.
June 3, 2017
Google Public Storage Sister Nadirah Shabazz is Chosen by GOD!
I received excellent service from Ivelisse. She was very professional and courteous. I highly recommend this vendor due to the great price point and professional service.
May 24, 2017
Google Public Storage Jesus Espinosa
Great place for storage and auctions. Highly recomendó
April 26, 2017
Google Public Storage Katelyn Nicole
February 24, 2017
Google Public Storage Desiree i
February 23, 2017
Google Public Storage Nicole LaPierre
Clean and well maintained and friendly knowledgeable staff...Would recommend public storage
January 17, 2017
Google Public Storage alejandra rivera
January 6, 2017
Google Public Storage noemi olivera
The lady in the office was very nice and helpful I didn't get her name. But her personnel number was 20486 she was awesome!
November 7, 2016
Google Public Storage Jr Williamson
the staff is very courteous and knowledgeable. I would recommend your facility to anyone looking to store there property.
November 1, 2016
Google Public Storage John Reilly
Like dealing with the staff helpful all around .
October 28, 2016
Google Public Storage Benny Marrero
The best in town.
September 13, 2016
Google Public Storage Tommy Zhen
August 29, 2016
Google Public Storage James Olds
Great experience with these guys! Staff was extremely helpful and informative. The grounds was clean and well maintained. Definitely suggesting this Public Storage to my friends and family!
July 27, 2016
Google Public Storage Daniel Allen
This is a great place good environment and the people are great to work with and always on time
March 5, 2016
Google Public Storage Omedys Ramos
Great experience!, good customer service.
January 26, 2016
Google Public Storage Tina Taylor
Joe was very professional. While I was getting my unit lady came in very upset he handled her matter of factly. She was swearing at him and he never raised his voice. He excused himself having to talk to her for a few but always came back to go over our rules and lease.
January 23, 2016
Google Public Storage Anibal Quinones
Exactly what I wanted
January 22, 2016
Google Public Storage batman 0825
Awesome personal service Courtney and Kasey assist me, Great price.
December 12, 2015
Google Public Storage Wendi Kelleher
October 7, 2015
Google Public Storage Andy Medina
October 3, 2015
Google Public Storage No Saint
Kasey was awesome. Only complaint is the doors to the 10x10 are too small. But questions answered clearly no nonsense. Super helpful
September 15, 2015
Google Public Storage Adriana Piantedosi
Springfield's Public Storage is affordable and well-maintained. Since I moved into a smaller apartment, I've been needing to move some stuff into storage. I'd looked around online and went to scope out a couple of storage places in the area, but this one had the best deal and the staff that I spoke to, Joe and Dora, were the most helpful - accommodating and informative. I'd definitely recommend them.
August 24, 2015
Google Public Storage Mark Sundberg
Only needed the extra space for couple months. Convenient in and out. Staff was friendly and helpful. Good followup emails from regional management asking for feedback. Cover your stuff, foam insulation falls from the ceiling.
April 24, 2015
Google Public Storage Michael Theriot
Had a great expericence while i was there. meet two wonderful employees. Joe was quit helpful with moving into my unit and was very knowlegdable when i had questions on the polocies at the facility. Dora was very plesant and also understanding when moving my items to the proper size unit. in all i have to stay it ws a great experience and i would defienantly come back to them in the future
April 11, 2015
Google Public Storage RP Music TV
Don't fall for the $1 move in special it doesn't exists. After all the fees "administration fee $23.00" reservation fee taxes and mandatory insurance (of which your also taxed) that $1 hold comes out to $58.90!! if I had been told this I would not even have bothered.did I mention that the rent is due the first regardless of when you opened your contract!
March 25, 2015
Google Public Storage Mary Stefanik
Best storage place in Springfield! Friendly staff and clean!
March 4, 2015
Google Public Storage Yolanda Maddox
Prices low, customer service sucks, you know like Walmart. :-/
February 25, 2015
Google Public Storage Thomas Jones
Good auctions here and friendly poeple come down fun times and good storages
February 11, 2015
Google Public Storage Sotero Rijos
Awesome customer service. They meet your needs when it comes down to storage and moving interns. Thanks Dora and Joe
January 25, 2015
Google Public Storage TheWhite Mage21
Moving is the worst!!!! Dora & Joe from Public Storage are seriously the best and actually made my move feel less like work. I went to Public Storage a few months back to rent a unit while in between places. My first impression walking in the office was great!! Joe & Dora were super helpful and kind. Not only is the property clean but the staff is fabulous!!! If I ever need to rent a unit again I will go back to this location. I know Dora & Joe will take care of me with a smile and make it as easy as possible!!!
January 12, 2015
Google Public Storage Ticina Cotto
I have had the pleasure of renting at this location twice. The first time I chose it for it's proximity to my location but the second time, I chose it because of the team. I find Joe and Dora hilarious and helpful. I always feel well informed and welcomed and they are quick to get back to me about any questions or concerns. I have recommended this facility to several of my dorm mates and will continue to do so.
August 8, 2014
Google Public Storage Darlyn Gonzalez
Dora & Joe were extremely helpful with answering all my questions and meeting my needs. I appreciate their patience and help.
July 28, 2014
Google Public Storage Stephanie Garcia
Joe & Dora were so helpful I recommend this site to anyone. They were a huge help and provided great service. It's in a great location & they having quality packing supplies including mattress bags.
April 21, 2014
Google Public Storage antwain bridges
Outstanding
April 21, 2014
Google Public Storage Emily Arriaga
Friendly am quick an low price for month . Great for last minute circumstances
March 20, 2014
Google Public Storage Robert Riendeau
Great storage facility great rates friendly service
November 2, 2013
Google Public Storage Benjamin Velez
I recently visited Public Storage in Springfield because I have been shopping around for prices on storage bins due to the fact that I am waiting to close on my new home. If I do have to store my household items short term, I will definitely be renting at the Springfield location. The employees were very knowledgeable, friendly and empathetic towards their customers and the current transition that their customers were facing. During a time when our lives are already in a state of disarray, it is nice to know that there are still people out there that are willing to go above and beyond to make our day go a little smoother.
September 15, 2013
Google Public Storage Tara
July 26, 2013
Google Public Storage Jerome W
Gets broken into a lot