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Address

1059 Route 94
New Windsor, NY 12553

Phone

845-219-5293

845-219-5293

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Phone

845-219-5293

845-219-5293

800-688-8057

800-688-8057

Property Open

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 91/mo
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 91/mo $ 91
    Hurry!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 110/mo
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 110/mo $ 110
    Hurry!
    Limited availability

    No Obligation

  • Public Storage App Promo
  • Save Impression

    10'x20'
    Online only price
    $ 285/mo
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 285/mo $ 285
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Vails Gate Storage Units on Route 94 Near New Windsor

Public Storage in Vails Gate is a convenient location offering cheap self storage options.
Located on Route 94 between Interstate 87 and Route 32, this location features outdoor units with drive-up access, perfect to pull up a vehicle and load or unload in minutes.
Visitors and locals who enjoy hitting the trails at Storm King State Park, can store boots, backpacks and gear in a 5x5 unit for easy access, while a 5x10 is great for seasonal items, decorations and more.
Families throughout New Windsor, Newburgh, Woodbury, Washingtonville, Walden and Montgomery can grab a 10x30 unit to store everything during a home remodel.
A manager lives on site at this property, which is open 7 days a week, and the storage units are in a gated area with keypad-code access.
Just a few miles from New Windsor and the banks of the Hudson River, with easy access as well from Route 9W, this Public Storage is committed to providing local residents and businesses affordable self storage.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 253)

February 28, 2024
Google Public Storage Jeff Young
Everything was everything was good
December 19, 2023
Google Public Storage John Hopper
December 13, 2023
Google Public Storage Trini Gift
This place Is bad for business! Customer service sucks, they are not for the people, they are there for the money and the money only.
October 28, 2023
Google Public Storage Cali S
Wonderful Storage Facility clean and well kept. Hana also explained every detail of the terms of the rental Agreement. I had read a few reviews and was skeptical in renting however after discussing all requirements it was very acceptable as in any contracts. Much appreciate the time given to go thru all my questions.
October 26, 2023
Google Public Storage Cat Luna
I advise you to shop around and seek other storage facilities, this public storage is the worse!!! They will charge you fee after fee, never mind their refund policy, it doesn't exist- but it so clearly states on line that they do honor refunds. They will tell you to read your rental agreement, it's not pro rated- so why the existence of refund policy?? NO SENSE!!!!
September 22, 2023
Google Public Storage Chris Melendez
Great service
September 20, 2023
Google Public Storage Game Therapy
Really welcoming and helpful. Had answers for every question we had to ask would recommend to friends and family.
August 12, 2023
Google Public Storage Lisa Nieves
I was really happy and satisfied with the customer service I received from Ms. Hana. She was helpful and knowledgeable about making the right decision on my unit. Ms. Hana even stayed later to explain everything and made sure I was a happy customer. She was great!
August 7, 2023
Google Public Storage pinkispretty212
I rented a storage unit here back in April and I immediately cancelled the reservation the same afternoon. I was told that the service fee could not be refunded, but that everything else would be. I was immediately refunded the lock fee and received an email confirmation. I never received an email confirmation for the refund of the storage fee. At the end of the week, I noticed that the storage fee had not been refunded yet. I called the Vails Gate location and was assured that I had been refunded by the woman who works there even though I explained to her that I was not. I put in a dispute with my credit card company and Public Storage ended up refunding me for the rental fee while the dispute was in process. Now, in July, I have just received a letter that they sent my account to a collection agency claiming that I owe them $263.00. I am furious. I called the Vails Gate location and received no answer so I left a message. After all that they put me through to refund my money, they have the nerve to say that I owe them money and are trying to ruin my credit report. I think not! This whole ordeal has caused so much more of a headache and problems for me than it ever should have. I will never ever do business with this location or this company again and I will be calling, emailing and tweeting whoever I need to, to get this matter resolved immediately. Update: The account was removed from collections, but I received no apology or explanation. I will never do business with this company ever again.
August 3, 2023
Google Public Storage FlyKicksFleez
Get service and very helpful customer service
July 27, 2023
Google Public Storage break-the-matrix
Hana was pleasant and helpful with PSApp
July 21, 2023
Google Public Storage Ronald nicholson
Hana and Daja along with Alex DM assisted me with getting into my space after loading my keys…. DM made special trip to take of his customers … Great Customer Service
June 1, 2023
Google Public Storage Elizabeth Kessler
I don’t remember his name, but the guy working today was so helpful and efficient!
May 20, 2023
Google Public Storage myny3
Great place , easily accessible. Hana was wonderful and clearly explained everything…
April 28, 2023
Public Storage Sheron Burwell
How much do I have to pay for 1sr month
April 1, 2023
Google Public Storage Ladreama Kimbrough
Hana was amazing, from start to finish, would very much recommend clean safe reliable would give 100 stars if I could!
April 1, 2023
Google Public Storage Andre Kelley
Thanks for everything Hana
April 1, 2023
Google Public Storage Ms Wonderfulgem
After five months the storage fees increased, and the insurance police is priced at $5k. No one is aware of the value of my things but me. Wow. I plan to remove my things.
March 30, 2023
Google Public Storage Joseph Casilli
Hana stayed late to enroll me into an emergency storage unit.
March 28, 2023
Google Public Storage witho maga
December 31, 2022
Google Public Storage xmovev lj2
Good service by Hana & Robert
December 30, 2022
Google Public Storage Michelle Houston
December 28, 2022
Google Public Storage kelly mccombs
November 10, 2022
Google Public Storage Damien Dawber
November 4, 2022
Google Public Storage DianaD
Get service, fast and easy. Thanks to Hana!!!
August 26, 2022
Google Public Storage Sharon Holmes
John was very helpful, professional courteous and friendly and I can tell he really cares for his customers and his job
August 23, 2022
Google Public Storage Joseph Salomone
John was very polite, helpful, and fast!!!
August 18, 2022
Google Public Storage Brendon Gallagher
Looking to rent in a month or so and the manager on duty John was excellent at getting my questions answered, this will be where I go for storage, top notch!
July 31, 2022
Google Public Storage Hudson B
Tiffany was very helpful
July 10, 2022
Google Public Storage rafael martinez
Hana is Awesome and Very Professional!!! I will definitely tell my friends to rent a unit here because of the way she treats her Customers!!!
July 8, 2022
Google Public Storage Tyrone Mcmanhan
June 29, 2022
Google Public Storage Karla Romero
June 27, 2022
Google Public Storage todd mann
June 5, 2022
Google Public Storage Stephania Eloisy
John and Hana was really helpful thank you so much 🤩
June 1, 2022
Google Public Storage Brenda Newkirk-Robinson
Great customer service
May 29, 2022
Google Public Storage Maria Camacho
Hana was very helpful,pleasant , informative and patient.
May 12, 2022
Google Public Storage Marco Rojas
Hannah is great!
May 12, 2022
Google Public Storage Dandai Paharsingh
Thank you so much for helping us Hana after hours with our units doors. Anytime day or night we can always rely on you! Very kind and helpful!
April 25, 2022
Google Public Storage Erkut Toygan
Great location. Clean and easy access units. Never had any problems. Employees are helpful and courteous. When i need a storage unit again, this will be the location for me. Definitely 5 stars.
April 24, 2022
Google Public Storage Stephanie M
They are awesome here. Very friendly and professional. Been coming here for over 10yrs. Definitely recommend to others.
April 24, 2022
Google Public Storage Diana Velez
Great Service from Hana and Alex! Thank you so much!
March 30, 2022
Google Public Storage Xuan Vang
Clean and convenient, Hana was very helpful , friendly and professional, Always pick up boxes to ship to family overseas they are sturdy
March 25, 2022
Google Public Storage Melissa McNamara
Hannah was very helpful when getting our storage shed and my e rental was easy to do
March 18, 2022
Google Public Storage Antonio Rodriguez
John was courteous and helpful.
February 22, 2022
Google Public Storage Stefanie j
Easy process
February 20, 2022
Google Public Storage devin jones
February 15, 2022
Google Public Storage larry kahn
Very good and helpful
February 2, 2022
Google Public Storage Sheri Sue Schucart
The public storage app works great thank you Hana for showing me how to use the app. Hana is a wonderful person, very polite, very nice, very helpful. Storage unit, property very clean, office clean, management help me with my billing issues, Alex is the greatest district manager, very pleasant, considerate, always accomanding to my issues. Jose is a remarkable employee very considerate always nice, smile, very helpful.
February 2, 2022
Google Public Storage Mark Berman
Hana is helpful and the best
January 27, 2022
Google Public Storage Julia Sia
I am a college student and I needed a storage unit for my belongings because I was going on externship for a couple of months and I was looking for the cheapest storage unit around. This place showed up on my search. I know a lot of college students look for storage units for many reasons and might need help looking. So look no further, the price on this place is reasonable for any college student and the team and ESPECIALLY Hannah make everything smooth and straightforward; she really goes the extra mile and that is just an understatement. If you need a storage unit that is cheap and want to experience the highest levels of customer service, this is the place to go. From a college student to another or to anyone really, I highly recommend this place and they just replaced all the storage doors and locks with new ones, just saying if that helps with any decision making.
January 27, 2022
Google Public Storage Valen Bellamy
January 26, 2022
Google Public Storage timhill184
It was very very pleasant Hannah was so helpful. she was wonderful. Very knowledgeable friendly, smiling and had no problem answering any questions. She made me and my wife feel very constable. Hannah you rock you are the best. she is just the best at what she dose this is a gift
January 18, 2022
Google Public Storage Antonio Castillo
Hannah helped me so much set up and with the app it was very convenient and the app was very good
December 30, 2021
Google Public Storage Stephanie Ferrufino
Highly recommend! Public Storage is clean and very convenient. The staff is kind and have been helpful to me during these tough times. Craig was so nice to wave a fee for me. John and Hannah are also great, courteous and kind.
December 22, 2021
Google Public Storage Yarima Kuilian
December 22, 2021
Google Public Storage brittanys1273
Customer service from Hannah in office has been superb!!! Great clean facility. Easy access & good prices. Definitely satisfied.
December 3, 2021
Public Storage Jon Tupper
Can you open account for storage online?
November 20, 2021
Google Public Storage Quetsie Rivera
November 1, 2021
Google Public Storage Frank Napolitano
Thanks for showing how to download PS app as now have access to account and Gate!!! Hana been very helpful and thank her for her assistance
October 17, 2021
Google Public Storage Matt Thomas
October 2, 2021
Google Public Storage Zoë Zaccagnino
Super clean and friendly! Thank you
September 19, 2021
Google Public Storage Elizabeth mason
Hanna was very pleasant to work with will recommend others
September 18, 2021
Google Public Storage Laura Hoffenberg
September 10, 2021
Google Public Storage Ronald Pierre
July 21, 2021
Google Public Storage Sheri Schucart
I been going to public storage- new Windsor for along time, very nice polite, reasonable.
July 13, 2021
Google Public Storage Sani Free
The rate was ridiculous to me and the $1 first month that was advertised was not honored
June 29, 2021
Google Public Storage Strat Vlachos (Strat)
Pros, affordable for big outdoor storage unit. App to open gate. Auto billing. Cons, no indoor air conditioned storage units 😑. On-site manager was very accessible, helpful and friendly. I would rent here again.
June 18, 2021
Google Public Storage Jose Martinez
Came in to buy some boxes Hana always smiling and in a good mood goes above and beyond for customers even help me bring my boxes out to my car can it get any better would definitely recommend
May 4, 2021
Google Public Storage David Leonor
Excellent customer service the Attendant Hana answer all you questions whit smile on her face
April 21, 2021
Google Public Storage Wendy Kimball
March 28, 2021
Google Public Storage Jason Shiles
At the New Windsor location the Attendant Hana is amazing and provides Excellent customer service. She always has a smile on her face and build relationships with her customer. She answer all of your questions and lets you know about new product that the company has to provide like telling customer about the public storage app and how it very convenient. I would definitely recommend friends and family.
March 21, 2021
Google Public Storage Reyna Zambrano
March 9, 2021
Google Public Storage Ernesto Guzman
Hana the attendant here at public storage was nothing short of amazing! She was knowledgeable, friendly and went above and beyond to make sure that all of our needs were met and more! I would definitely recommend my friends and family to use there severices!
March 4, 2021
Google Public Storage John Moriarty
Highly professional and kind. The space served its purpose. Pleasant experience overall.
February 23, 2021
Google Public Storage Rosa Cordero
February 9, 2021
Google Public Storage Esther Been
Hannah was so sweet & helpful! She handles all my needs and was beyond patient with me!
January 7, 2021
Google Public Storage Lily Sanchez
Hana was very helpful in getting us a storage unit. She was very informative and knowledgeable , she took her time and made us very comfortable to store at Public Storage. Thank you Hana
November 24, 2020
Google Public Storage Quetsie Rivera
Facility is amazing perfect place and reasonable prices beyond other rental storages.
November 4, 2020
Google Public Storage Rockin’ Steve
This facility is very clean. As a former storage facility manager myself, I was very impressed by Hannah, the site manager. She was very helpful and knowledgeable. I would highly recommend this facility to anybody in need.
October 11, 2020
Google Public Storage Robert Waite
Hana was very professional, helpful and made the storage rental process very smooth. 2 thumbs up.
October 9, 2020
Google Public Storage Frank Napolitano
Very helpful hana was over the phone and in person and courtesy
October 6, 2020
Google Public Storage Francine Hunter
Hana is amazing. Thorough, polite, professional.
October 4, 2020
Google Public Storage Howard Baumel
September 25, 2020
Google Public Storage Lydia Cruz
Friendly staff Jose was a great help very helpful!
September 24, 2020
Google Public Storage Christopher Wilson
Came back and Good location for storage friendly staff thank you Hana and Jose
September 24, 2020
Google Public Storage Marcelle Finger
Great clean facility with easy access. Convenient location. Very friendly staff, Hannah is very polite and helpful. She explained everything. Great prices
September 24, 2020
Google Public Storage Fred Finger
Excellent facility. Hannah is very courteous and helpful. She keeps the facility spotless. I would highly recommend
September 23, 2020
Google Public Storage Judeth Hamilton
My experience with the customer service at the facility in Vails Gate, NY was exceptional. Hannah was so very helpful, she knows her job and she is so pleasant and kind. My experience was wonderful. Gloria Johnson wants to,say thank you for your service.
August 30, 2020
Google Public Storage Carlos Martinez
August 28, 2020
Google Public Storage Jennifer Mcknight
Hana was wonderful, she helped me & my husband get a unit ASAP and let us know all of the information about the fees and insurance, we had a great 5 star experience!! Thank you!!
August 24, 2020
Google Public Storage freddie von hein
August 23, 2020
Google Public Storage Non Tv
Came back for boxes, staff very helpful
July 11, 2020
Google Public Storage Lisa Berckman
Great customer service from start to finish
July 3, 2020
Google Public Storage Jessica Perez
March 28, 2020
Google Public Storage Savannah Forbes
Hana is amazing. 👏
March 21, 2020
Google Public Storage Gabriela Funez
March 19, 2020
Google Public Storage Jose Velez
March 15, 2020
Google Public Storage Mike Mihalchik
March 12, 2020
Google Public Storage Tenisha Williams
Hana was very sweet and walk thru everything needed. I would recommend others to come here.
February 29, 2020
Google Public Storage Bert Rodriguez (Bert)
Great location as well as faculty i highly recommend this place
February 29, 2020
Google Public Storage Bianca Colon Hernandez
Very well-maintained facility. Staff is very friendly and helpful.
February 5, 2020
Google Public Storage cat d
Hanah was amazing during set up and so friendly theoigh the process!!!
January 25, 2020
Google Public Storage Lisette Rosado
The lady working here has been so kind and helpful! Great experience. Decent pricing. 5/5 recommend
January 9, 2020
Google Public Storage Annisha Ali
Hana is great, personable, professional and trustworthy! Good job!
January 9, 2020
Google Public Storage Jason Schellhase
January 8, 2020
Google Public Storage The Royal Treatment NY
This public storage gets my 5 stars even though it is an outdoor facility. The women who helped me Hannah was very friendly and made the entire rental process smooth. She answered my many questions and made me feel comfortable about leaving specific things in my unit. The unit was clean and seemed to be taken care of well.
December 27, 2019
Google Public Storage TR
Hanna runs a very well-organized office and goes above and beyond with her customer service. Hanna will get you set up in just a matter of minutes! Easy in, easy out.
December 14, 2019
Google Public Storage Shondara C
Hanna was very nice and very knowledgeable of her job
December 7, 2019
Google Public Storage Kyle Zabresky
Great service! Hana has been a huge help to me getting a storage unit!
December 6, 2019
Google Public Storage Neil Mccartney
November 25, 2019
Google Public Storage PETE ROSE
Hana is the BEST!!!
November 18, 2019
Google Public Storage Mrej
Clean. Courteous service. Have been using them for years and always helpful with our needs. Speak to Hannah or Jose and you won't be disappointed .
October 10, 2019
Google Public Storage Myles
October 9, 2019
Google Public Storage Brad Garlinghouse Parody
Hana was amazing she made the process easy and the place is nice and clean I am very satisfied
October 2, 2019
Google Public Storage Mario L Rivera
Excellent service.. quick easy and the Units a clean and in great shape. Hana is a true professional and assisted me in obtaining the correct unit.
October 2, 2019
Google Public Storage Teresa Evans
Great service and very patient as I couldn't decide which size unit I need! Can't wait to start moving boxes in!
September 30, 2019
Google Public Storage Jeremy Holiday
Great location. Hana takes a lot of pride in the property and has excellent customer service. Everything went very smoothly with the experience at Public Storage in New Windsor. Would recommend.
September 29, 2019
Google Public Storage Ny B
September 28, 2019
Google Public Storage Veronica Purcell
I have just recently utilized publicc storage service and have found Hanna the customer service representative thoroughly helpful, polite, detailed, and respectful. Thus is the way all customer service encounters should be. Many businesses could learn a great deal from their example. All applicable information was given and explained in detail with ample opportunity to ask questions in an unhurried and friendly, down to earth manner which was most appreciated. I'm sure my business here will be longstanding.
September 28, 2019
Google Public Storage Dian Roginski
Hana has been instrumental in assisting me to get into a larger unit and help me stay aware of the billing process! She is always there with her professional input! Thank you!! Came back again as my needs for storage are changing. Hana was right there for me!
September 25, 2019
Google Public Storage shiton meagain
Wonderful service and hanna has been a doll has helped us with all that we needed wonderful personality!!
September 25, 2019
Google Public Storage Andrew Loniak
Hana is great always friendly and good service.
September 25, 2019
Google Public Storage Ace Eversley
I've never had an issue, and sometimes that's the best review to share. It works for me and my business, and we'll continue to use Public Storage.
August 25, 2019
Google Public Storage Lorraine Pagan
August 14, 2019
Google Public Storage Cassandra Vaughan
Friendly and fast service
August 9, 2019
Google Public Storage Kevin Santiago
This Public Storage provided quick and courteous service. Hana was great, friendly and answered all my questions. Highly recommend them for your storage needs.
July 27, 2019
Google Public Storage Ana Rosario
July 26, 2019
Google Public Storage RAISSA MARTIN
Jose and Hana very helpful good customer service answers all questions I have about storage
July 25, 2019
Google Public Storage JANE NERI
Clean facility. Easy location. Very friendly staff too !
June 25, 2019
Google Public Storage Nora Mann
Very convenient location and the staff member Jose was very polite and respectful, he answered all my questions and was just very good to do business with. I recommend him and public storage to everyone that needs storay.
June 13, 2019
Google Public Storage Blakeneyd
Great place to store extra items, clean and safte. Hannah is very friendly and helpful and is great at customer service. Glad I found this place!
June 4, 2019
Google Public Storage Ismet Muratovic
The person that works there Hana is very professional, friendly and knowledgeable. Keeps the property very clean and maintained.
June 1, 2019
Google Public Storage Barbara Seaman
Hannah is extremely helpful and wonderful she was able to help me with all my needs and I will definitely return again if I ever need a storage
May 29, 2019
Google Public Storage Koba
I love this place excellent and clean the staff was very helpful
May 23, 2019
Google Public Storage Joshua Seaman
May 23, 2019
Google Public Storage melissa diaz
Hanna is very friendly and understanding when it comes to billing issues. She is very helpful and is able to give answers to all questions. I have been using this facility for going on 2 years and it has been such a pleasant experience.
May 23, 2019
Google Public Storage Brian W
Units are clean and staff is friendly but be careful with these units. I was offered a great rate, 4 months later 25% increase. I was told and email and letter was sent notifying of the upcoming increase, this is not true. Steer clear of bad business practices....Follow up up my review, the Business Practices get worse, moving out on the 4th of the month, called a month prior and was told that the month can't be prorated. So my unit will be available the next day to someone else. No shame in collecting double rent on the same unit.
April 26, 2019
Google Public Storage BerserkFury8533
Nice and clean units. Hanna was polite and very helpful. Close to home.
April 26, 2019
Google Public Storage Jasmine Nunez
Best kept storage facility! It's extremely clean, Hana is very helpful/friendly and pleasant to deal with. The premises are safe and prices are reasonable.
April 18, 2019
Google Public Storage Eli Dking
I love this storage really friendly clean Hannah does an amazing job keeping it clean anything you need she makes sure to give you 100% satisfaction this is the place I will only store great job a+++++
April 17, 2019
Google Public Storage Neville Ebanks
Hanna good customer service safe an clean
March 27, 2019
Google Public Storage Stefanie King
Been with the company for 3plus years friendly and clean
March 15, 2019
Google Public Storage Evelyn Colon
Very nice staff
March 15, 2019
Google Public Storage Ygnacia M Morgan
Hana service is A+
February 22, 2019
Google Public Storage Jackson Doehla
Got a unit and it was good
February 14, 2019
Google Public Storage tyler joshua
Very great customer service . And always there to help
February 2, 2019
Google Public Storage Maria Morea
Hannah is so understanding and easy to work with. I wouldn't keep my things any place else. Thanks Hannah!!
January 25, 2019
Google Public Storage Eve Espinoza
José helped me find a right size Unit AND he Is very good costumer servirses
January 25, 2019
Google Public Storage J M
Hana and Jose are amazing! Hana is very understanding and a pleasure to work with...
December 9, 2018
Google Public Storage Douglas Shaw
December 1, 2018
Google Public Storage Gabriel Martinez
Excellent service by Jose Martinez ! Unit is spacious and they are very helpful !
November 17, 2018
Google Public Storage Stan Rabinowitz
Hana, the Property Manager was so helpful. She is definitely District Manager material. I will recommend to all.
November 5, 2018
Google Public Storage Dru
October 24, 2018
Google Public Storage Terri Wykretowicz
Hans was extremely helpful, very sweet and polite, after a very long hard couple of days she made this part very easy. I recommend it to everybody!
September 26, 2018
Google Public Storage Jimmy Beauvais
Excellent service best recommended
September 26, 2018
Google Public Storage Yvette Kirschner
Just wanted noted that Hanna has always displayed courtesy and professionalism. Has also gone beyond her responsibilities to help with storage needs. She is truly an asset to your company and is very much appreciated.
September 24, 2018
Google Public Storage Darci Hill
They cost too much. An give u a schedule when they gate open an closes instead of 24hrs since u pay for your stuff to be there.
September 10, 2018
Google Public Storage Amanda Martinez-Slicker
We had a wonderful experience! Quick and easy, Hana and Jose were great and we got an awesome Labor Day special!
August 23, 2018
Google Public Storage Sam Delgado
Nice place clean and staff is very friendly
August 12, 2018
Google Public Storage Loretta Gray
Hana was very pleasant and helpful. So glad we came here!!
August 8, 2018
Google Public Storage Eddie Gordon
Hanna, was very profession and helpful in purchasing a unit.
August 3, 2018
Google Public Storage Woodeline V.
I remembered when i need a storage, i just looked online and find Publics Storage. I didn't hesitate to do an excellent deal with the service that they were offering me. Therefore, i have never regretted because they are very caring about their customers and i suggest to anyone who would like to find better to join Them. You'll be satisfy.
July 28, 2018
Google Public Storage Sam Youmans
Storage unit was clean, staff was extremely helpful! Would definitely recommend!
July 21, 2018
Google Public Storage Annette Sutherland
Hana has been very helpful appreciate the assistance
July 20, 2018
Google Public Storage Jessica Stidham
Great service! Hana was very friendly and informative throughout the rental process!
June 30, 2018
Google Public Storage Karen Martínez
Customer service was great will recommend to anyone! Storage space was just what I was looking for
June 1, 2018
Google Public Storage Audra Geuss
Hanna and Jose are awesome people to work with at public storage on 94
May 8, 2018
Google Public Storage Denise Neucall
Great place to store your stuff and customer service is great too
May 3, 2018
Google Public Storage Jay Davis
Everything went well
April 13, 2018
Google Public Storage Angelo “sscopious61” Egnom
April 7, 2018
Google Public Storage Byron Menegazzo
great service
April 6, 2018
Google Public Storage Lisa Dederick
Awesome experience...mybswcomd time time here and never any problems. Hana is awesome!!! Highly recommend!!!
March 30, 2018
Google Public Storage Tyler Bassett
Really helpful and nice. No issues whatsoever, will use them again if I need to. Highly recommended!
March 28, 2018
Google Public Storage Paul Diaz
Great experience gave alot of helpful information and great prices will be back to see Hana
March 21, 2018
Google Public Storage Paul Cee
Came in as needed a box and the Lady helped me out, she showed me the best way to protect and wrap
February 28, 2018
Google Public Storage Charles Sands
February 20, 2018
Google Public Storage Alberto Ramos
February 1, 2018
Google Public Storage Jonathan Cattaneo
Hana is amazing!! Awesome personality and went through everything with my wife and I. A++
December 19, 2017
Google Public Storage Lois B.
Been using Public Storage for several months. Hana has been absolutely wonderful. She is extremely friendly and helpful. She made it a pleasant experience for us. We will continue to use Public Storage!
December 3, 2017
Google Public Storage Aramis Ramos
Awesome place
October 11, 2017
Google Public Storage Kodikara Perera
Good sevice and good boxes for packing
October 4, 2017
Google Public Storage Jennifer Winton
The worst .. Hanna is mean! No one answers the phone.. Hanna makes promises ad does not follow through. the worst customer service i have ever had .
October 4, 2017
Google Public Storage jen smith
This place is fraud .... They charge you more every year.. hanna is so rude after she puts on her fake happy face to get you sucked in . i would never use this place 2 years and she has lied and scammed me. I work with people everyday and theirs just certain things you dont do.
October 1, 2017
Google Public Storage Joseph Farrell
Dilapidated
September 18, 2017
Public Storage peteysmom7
Do you offer outdoor storage for a vehicle?
September 11, 2017
Google Public Storage Denise Maher
Very friendly customer service. Clean facility ,easy access. Easy to reserve a unit on line.
August 30, 2017
Google Public Storage Ashley Umana
The customer service here is amazing would recommend to anyone!!!!!
July 31, 2017
Google Public Storage Chirsty Hendeonuz
Friendly
July 1, 2017
Google Public Storage Melo Cabrera
Hana and Jose helped me fine a good location for my belongings. Are the best workers
June 20, 2017
Google Public Storage Mario Aquino
Great service. Will recommend to friends .
May 26, 2017
Google Public Storage Cherie Robinson
Great service every time I've came.
May 15, 2017
Google Public Storage Gladys Martinez
Jose and hana helped me find a great space for my items. Very polite and friendly.
May 13, 2017
Google Public Storage FrontDesk Property EMail
April 20, 2017
Google Public Storage lee tsi
Hana was very helpful and polite
March 28, 2017
Google Public Storage Will S
Hana is amazing. She helped me pick the right space that I needed. Whole process was easy and quick.
March 26, 2017
Google Public Storage Ken Vickers
February 18, 2017
Google Public Storage Akeem Wayne
Hana did an excellent job she has great customer service and explained everything perfectly. It was fast and easy.
January 20, 2017
Google Public Storage Bronx Schools
Good service. Nice to have supplies on hand . You always need more!
December 25, 2016
Google Public Storage Evita Robinson
It was supper clean super friendly thank u Hana
November 16, 2016
Google Public Storage Sin Blazer
This storage is awesome very affordable as well as very convenient and safe. Customer service is also very amazing I would say TRY public storage.
October 30, 2016
Google Public Storage Ally Galati
The customer service here is great! Hana is extremely helpful and knowledgeable. The facility is clean and well kept and the storage units are very easy to access.
September 6, 2016
Google Public Storage Mark spanakos
great she's the best
August 31, 2016
Google Public Storage Ronald Nicholson
July 6, 2016
Google Public Storage Wallace Jones
Great service and awesome facility area for storage. Wallace Jones III
May 5, 2016
Google Public Storage Arnold Mehl
Friendly, courteous service. Easy and very local access.
April 15, 2016
Google Public Storage Barry Elveraz
They do a good job at this establishment. The storage spaces are easy to get to. I'm glad I don't have to walk up stairs to get to my space.
February 4, 2016
Google Public Storage Anthony
Great people! 😀
December 31, 2015
Google Public Storage Libra Monroe
Great service. I'm a repeat customer.
December 14, 2015
Google Public Storage M M
Hana was a wonderful and very knowledgable representative. She made the transaction seamless and I would recommend this location to anyone!
November 12, 2015
Google Public Storage Angie Callwood
Hana is the best! l love the service!
October 18, 2015
Google Public Storage Mariano Andia
Excellent services and great location costumer service is very helpful
September 17, 2015
Google Public Storage Tommy Fx
I find this place very clean establishment, well organized and very courteous employees. They have a wide range of boxes and materials for packing. If you're looking for a place to store your goods this is the place to go. That is why I gave it five stars.
August 28, 2015
Google Public Storage Jenn Bailey
Great customer service and well maintained facility. Very comfortable with having a unit and knowing my belongings are safe and well kept.
August 28, 2015
Google Public Storage Derek Lowry
The facility is pretty good and the customer service definitely makes up for anything lacking. Made the process easy and with no headaches. Good location too.
August 2, 2015
Google Public Storage Ayanna Royal
The customer service here is a 100% percent. However there's things they leave out like rain seeps threw cracks causing mold to grow on property....also they have roaches when I moved my things into my apartment I seen roaches in my belongings I assumed automatically it was the apartment...but to my surprise when I went back to pick up the last 3 items there was roaches in my unit...when I called office they did nothing but say call insurance they didn't come see for themselves or show any concern...IM VERY UPSET because I've been paying my storage $159 a month only to leave with roaches an have to throw all me an my kids belongings away..DO NOT USE THIS STORAGE GREAT CUSTOMER SERVICE IS NOT WORTH YOUR PROPERTY BEING DAMAGED AN INFESTED
July 16, 2015
Google Public Storage Jeannette Hall
Very goog customers service
July 13, 2015
Google Public Storage Alan GriARD
Hana was a pleasure to deal with very accommodating and great customer service skills..
July 13, 2015
Google Public Storage Joe Mangelli
I have had a unit for a period of time.. I had not been to the unit for a while but when spring came and i had to get my stuff a huge bee hive had developed in my unit. So i went to the office and spoke to a nice woman named Hana who rushed to the scene with two cans of bee killer to destroy them. I am allergic to bee stings and was grateful to Hana for her help and assistance she is a credit to public storage
June 21, 2015
Google Public Storage KARRIMAH ALY
Hana was very professional nice to my children and showed me a variety of rooms and helped me to understand what I needed found a room that was clean and on top of that the price was just rite I would definitely be doing business here again thank you
June 2, 2015
Google Public Storage Yanna Royal
Very excellent customer service I worked with Hannah who was super awesome helped find a great storage unit size for my belongings very caring if your looking for a storage home THIS IS WHERE.TO BE
May 17, 2015
Google Public Storage Take time to Smell The Roses
I used location a few months back, Very friendly staff, Easy to load and unload. Good prices. And the boxes and tape purchased there came in handy.
May 6, 2015
Google Public Storage Patty-Kenny Mangan-Stong
Hannah is efficient and so pleasant to deal with! We arrived with a truck and trailer to unload and were checked in with everything explained in detail in about 15 minutes. We have since come and gone 3 times to add boxes to our unit and it was easy to get in and out the gate and the unit. Very pleased with our choice as the price was very good and the location perfect for us...highly recommend Public Storage in NW and especially Hannah!
April 21, 2015
Google Public Storage robert campbell
The ladies always are very kind and helpful all the time they are the best
April 17, 2015
Google Public Storage kaitlyn wager
Hana was very professional. My parents have a storage unit and reserved a unit for me and when I walked into the office Hana knew just who I was. I appreciate a place that gives customer service like that. It made me feel even more comfortable that my families belongs were safe and protected with a caring staff.
March 23, 2015
Google Public Storage Fernando Serrano
Great and easy to work with never had a problem
March 9, 2015
Google Public Storage Rondell Evans
it has been wonderful with hana
February 24, 2015
Google Public Storage STUDIO No.9 fine art and furniture services
Best storage for the best price in the Hudson Valley. Clean, friendly and secure. Love Vails Gate Public Storage! Visit the Purple Heart Memorial right up the road.
February 6, 2015
Google Public Storage Russell Wins
Rep was clear, professional and friendly. I didn't realize about the fees(admin, ins. )but, I have never rented a storage area before. Rep was patient in explaining all the terms of the agreement(which there are many).
February 5, 2015
Google Public Storage Pie Tong
Used this place for my storage needs, Hana and Briana always very helpful.
January 13, 2015
Google Public Storage Chris Oxendine
Hana/ Briana were very helpful ! they help us switch from one unit to the other with no problem. we deffinatly recommend keep you rpersonal belonging here.
January 10, 2015
Google Public Storage Robert Ratowsky
Excellent!! 👍
January 9, 2015
Google Public Storage D NEUBIG
I came in to buy moving supplies and the young lady in the office, Briana was very helpful and knowledgeable of the products. Best customer service hands down!! If I ever need moving supplies I will be coming to this store! Thanks again!
December 31, 2014
Google Public Storage Christopher Maxcy
Great Service! Friendly people!
December 30, 2014
Google Public Storage niki eileen
Great Place and Great People. Always greet us with a smile!
August 1, 2014
Google Public Storage George Ruiz
best ever, since 2011 I have been using the public storage at Vails Gate in New York. The personnel are always helpful and very patient always happy to help me solve any problems with my unit. thanks Pat and all the workers there.
July 2, 2014
Google Public Storage Kate N
I've had a storage unit at this facility for over 5 years and every person I have had contact with has been extremely friendly and helpful. I have rented from many storage facilities over the past 20 years and this facility is by far the friendliest, cleanest, and best maintained one of them all. I have called with questions, or requests of one kind or another and have been called back promptly with answers and helpful suggestions. Both Pat and Hannah are a pleasure to deal with!!! I would recommend this facility without hesitation to anyone considering renting a storage unit.!!!!
June 30, 2014
Google Public Storage Jinny Hanson
Just would like to take a minute and tell you thank you... I really need a storage place quickly and everyone there was so kind and really helpful. The storage units were clean and price was good for what I need.
June 29, 2014
Google Public Storage Michelle Welton
I have to say the service I received from both Pat and Hannah at Public Storage in Vails Gate, NY was amazing. I have used other storage facilities in the past and not one compares to the service that I received while using Public Storage. I have used this facility on several occasions and will use this location again if the need arises. I am very pleased with the service of this location. I was even called to be informed that I didn't latch my door properly on my last trip in to my unit so I could go in and fix the situation. Again Thank you to Pat at Public Storage in Vails Gate, NY. A place where I always feel safe leaving my belongings.
June 29, 2014
Google Public Storage Tim Thomas
I had a great experience renting a storage unit from you while I was being relocated for work keep up the good work.
June 28, 2014
Google Public Storage Ben Madden
Great people, great location, gated with time accuse so that not just anyone can get in. The staff is willing to help you out with your needs, the have all kinds of packing stuff that really helps with a move. Pat and Hana are the nicest lady's you could ever ask for and the should get an A++ for their customer service skills. This place when you need help to store your belongings my choice, I've used then twice now when I moved. They have a great move in special and they can you stuff was safe secure and you couldn't ask for better place. The property is well taken care unlike some others I've seen. So if you have to move your whole house or just get some place to hide the unwanted things in the house, I would get a unit here. I will get another unit here any time I need a place to safe keeping of my things.
June 28, 2014
Google Public Storage Lara Chase
Very pleased with this location and services. Would recommend to anyone. Very easy to work with. We used it for 3 years.
June 16, 2014
Google Public Storage Disco Furious
Checked in today and it was seamless!!! Hana was a breath of fresh air. True professional. You don't find that very often anymore. Highly recommend this location. Place seems secure as well.
May 24, 2014
Google Public Storage burkettc3
Candidly speaking, this was one of the most pleasant interactions that I have ever had with anyone. Pat was beyond tremendous to say the least. She was sincere, thoughtful, engaging, knowledgeable, caring and an overall dynamic person. The latter is putting it quite mildly. Public Storage is genuinely fortunate to have employed such a wonderful individual. I would recommend this location to any and everyone. I thank her endlessly for making an ordinarily trying time that moving creates so pleasant and easy.
May 8, 2014
Google Public Storage Maria Carmen Thorne
Hana ahd Pat provide excellent customer service as they ensure that we're fully satisfied with the storage units we're rentihg. They are always cheerful and accommodating..
May 2, 2014
Google Public Storage Rose Bowman
Pat and Hana working here at Public Storage Vails Gate, Ny are very great workers. They help me find a great rate and storage area for my belongings. They are always cheerful and ready to make you feel welcome here at Public storabe. Alots of laugh and great packing advise. I always will definitely return here for business and to say hello to these wonderful ladies. They deserve the best rewards.
April 29, 2014
Google Public Storage Jennifer Ching
I've been with Public Storage for over a year, and have not been disappointed! The service there is fast and courteous. I would definitely recommend using this facility!
April 27, 2014
Google Public Storage Dan G
Pat's service has always been exceptional and friendly. The units are well kept and the property is very well maintained.
April 27, 2014
Google Public Storage Patricia Jean Gilles
Hana and Pat really helped me get what I was looking for and more. I got a great rate n the customer service was phenomenal. Thank you very much ladies.
April 23, 2014
Google Public Storage Robert Salma
All and all it was a great rental experience. Pat was very helpful and courteous. Was in and out in twenty minutes. Anybody that needs a storage unit in Newburgh area go to Public Storage in new windsor and ask for pat
April 8, 2014
Google Public Storage Tynisa Woody
Pat at the Vails Gate, NY location has been very professional and has proved excellent customer service over the past several years. Customer service in this day and time in many places leaves a lot to be desired. Pat at all times is helpful and very focused on customer retention. I appreciate her attention to detail and to overall customer satisfaction. This review is from Ms. Vera Best
April 8, 2014
Google Public Storage Jerome China
I've been with Public Storage too long (since 1996) and prices have increased over 100%. However, I've been dealing with Pat and Hannah (certainly Pat) since I've had my storage unit. I have found both these young ladies extremely helpful, friendly and curious. Not many people with call you will a reminder that your due date is due - to help you avoid Public Storage's $20 late fee, but without fail I get a call for Pat or Hannah whenever they've realized I haven't submitted payment. Not sure if this is company policy or they do it on there own, but I'm grateful. My 4 star rating has nothing to do with Pat or Hannah (they get a 5), I'm silently protesting the rate increases...I think everything should be five cents!
November 14, 2013
Google Public Storage Jon Barnes
When I lived in Orange County a few months ago I visited Public Storage and I have to say that this storage business is very dependable. The service is great and the prices are reasonable. I’ve been to other places; however, this place beats them all. The staffs, Pat and Hana, are wonderful and I would highly recommend this place to anyone looking for a place to store their personal belongings. The best storage business in NY!
November 8, 2013
Google Public Storage Susan Quade
I have mostly been working with Pat at the Vails Gate Public Storage Facility and she has been very efficient and professional over the years. I have had my storage unit in Vails Gate for a long time. My only complaint with Public Storage is the constant price increases and very heavy late payments. Seems a bit absurd for a basically passive service. In these times a price reduction would be a good idea. Susan Quade