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Address

9660 Colerain Ave
Cincinnati, OH 45251

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5178

513-399-5178

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

513-399-5178

513-399-5178

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Boat Storage
  • Car Storage
  • RV Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 47/mo
    Online only price
    Small 5'x5'
    • Outside unit
    • Drive-up access
    $ 47/mo $62
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 64/mo
    Online only price
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 64/mo $85
    Online only price
    Hurry!
    Limited availability

    No Obligation

  • Public Storage App Promo
  • Save Impression

    10'x25'
    Online only price
    $ 71/mo
    Online only price
    Parking 10'x25'
    • Uncovered parking
    $ 71/mo $95
    Online only price
    1 unit left!
    Limited availability

    No Obligation

    Vehicle Parking Only But we've got storage unit for everything else!
  • Save Impression

    10'x15'
    Online only price
    $ 81/mo
    Online only price
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 81/mo $108
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 148/mo
    Online only price
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 148/mo $197
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 296)

February 16, 2024
Google Public Storage Celeste Willis
Tiffany and Greg was GREAT.. Greg definitely went up over and beyond for me. Even stayed so I could get my lock cut and get me a new lock since I lost the key. Thanks so much Greg! ❤️
October 30, 2023
Google Public Storage Ivy Adkins
Western hills was under renovation, but helped with getting me settled anyway. Sharon from the colerain location helped immensely with my lock issues. I appreciated help on both fronts!!
October 30, 2023
Google Public Storage Jontay Love
I made what I believed based on website was a free reservation for a unit went to check unit no one on staff got in saw the unit couldn't use it canceled the reservation same day this place still took my money now I cant seem to get my money back cant talk to anyone about it no one has a answer on my refund at this point its ridiculous
October 27, 2023
Google Public Storage terisha butler
Stephanie was a very pleasant person to work with. I recommend a 10 out of 10 to storage your property.
October 22, 2023
Google Public Storage Anthony Smith
Amazing service from Stephanie and Tsvi. Both were polite, did not mind showing me the various unit sizes, and explained everything for me clearly.
October 20, 2023
Google Public Storage nekomorph17
The manager Stephanie is extremely helpful and does a great job looking after this place. Would recommend this location if you need a place to temporarily store your items between address changes
September 30, 2023
Google Public Storage Rachel Bourgeois
Stephanie was great!
September 6, 2023
Google Public Storage Lisa Sims
I had an amazing experience she answered all my questions and is very polite. Great smile welcoming vibes (Q)
August 31, 2023
Google Public Storage Dee Holl
Stephanie was fantastic!….she help me find the right storage unit I need and her customer service was awesome! Will return
July 25, 2023
Google Public Storage Tasjè Hall
Very helpful staff!
July 14, 2023
Google Public Storage Dominique Mccoy
Stephanie has been extremely helpful during my transition in relocating back to Cincinnati. When unexpected events occurred Stephanie went above and beyond to ease my process. Her customer service skills are amazing. Would definitely recommend to anyone.
July 13, 2023
Google Public Storage Jenny Cowen
Awesome job Stephanie!!!! You were amazing!!
June 9, 2023
Google Public Storage Jason Reifenberger
June 9, 2023
Google Public Storage Cynthia Fluker
I want to say when I talked with Stephanie she was very polite,personable and she knew her job when questions were asked.
June 5, 2023
Google Public Storage Cheryl Morris
I could not have found a nicer person to help me get up to a unit that was perfect for my needs . So far everything is going well.
June 2, 2023
Google Public Storage Chris Evans
Very friendly! Super easy to set up. Good stuff
May 20, 2023
Google Public Storage The Kouture Way
Great , very friendly, fast communication
May 17, 2023
Google Public Storage Brian Armes
Stephanie was incredibly helpful. She knew exactly the size of the unit I needed and gave me all the info I needed.
May 12, 2023
Google Public Storage Carl Broughton
Very easy to work with, actually saved me money too!
March 9, 2023
Google Public Storage juanita
Ms Stephanie the manager was so helpful and nice.
March 8, 2023
Google Public Storage Heather B.
Stephanie was helpful and a gr8 listener I appreciate the professionalism 😊
February 5, 2023
Google Public Storage N. (Obsidian Doll)
Stephanie was very friendly and super helpful. She assisted me in choosing the correct unit size for my needs, and made the entire process of renting very pleasant. I wouldn't hesitate to use Public Storage again.
January 7, 2023
Google Public Storage fred derf
If you have a question for this specific Public Storage facility, don't bother calling their listed phone number - it just is forwarded to public storage's national call center. guess we'll see tomorrow if they have the packing supplies (that their public storage site claims they have) that we need. having visited two other public storage sites today only to find they no longer have staffed offices, only some sort of atm like machine for paying bills, we don't have high hopes.
December 1, 2022
Google Public Storage susumu dukes
Stephanie was a great help!
November 17, 2022
Google Public Storage Al Chambers
Storage door was ragedy when I rented it, now I cannot get inside, its been a week, haven't heard from anyone and that's unacceptable, they knew the door needed to be fixed before I rented it.
August 31, 2022
Google Public Storage Brayden Triplett
Bought a storage unit at auction, went to pick it up yesterday. A shady worker had already popped the tag cleared it out, company padlock was still attatched. All the unit had was a safe and a gun rack. They have little to no cameras. Office lady said "don't go in the ditch. Police say there's probably a dozen handguns in the creek". Not a safe place to store your personal items. Or a safe place to purchase units. Stay away from here.
August 30, 2022
Google Public Storage June King
Stephanie is an amazing employee, she got my daughters set up with a storage unit and when they couldn't get their unit open, she was there to fix the problem. I would recommend public storage to everyone I know. her perfessonal and friendly demure is undeniable. she is an awesome person. thank you Stephanie for the great job you did.
August 29, 2022
Google Public Storage Bridget Day
This place is awesome. Stephanie was a amazing manager of her storage place. She was also very nice and professional with anything we needed help with. Like for instance my sister and I couldn't open our storage bend so she came out to look at it and seen that it needed a spray of some sort so she went back to get some and came back and within no time she had it opened for us. Thank you so much Stephanie. You're awesome. I would recommend this place to everyone.
August 17, 2022
Google Public Storage Joshua Hughes
Our unit was broken into twice in less than 60 days. To get any relief from their insurance we must show proof of ownership of everything that was stolen. The cameras at the facility do not capture the entire property and the staff do not know how to review footage. Strongly suggest storing your belongings elsewhere.
August 6, 2022
Google Public Storage Mitchel Sheppard
Great service from stephanie
June 17, 2022
Google Public Storage James Breen
Gwen
April 9, 2022
Google Public Storage James Cormican
Looked everywhere for a unit, dealing with a bunch of rude people all day untill I came to the Public storage on 9660 colerain and found what I was looking for. Stephanie, the young lady working was not just professional but very nice and helpful and I picked the right place. Thank you, your the best Stephanie
April 1, 2022
Google Public Storage Rochelle Colson
Stephanie was Very helpful and courteous and very patient with my needs. the service that she provided for me was very exalant and i really appreciate all her help.
March 18, 2022
Google Public Storage Sasha Urriquia
Stephanie was very helpful and has great customer service care. Keep up the good work..🌹🌹
February 22, 2022
Google Public Storage Mia Lee
Yesterday i went into this location just for some information and I had a wondeful experiance with Stephanie and Amber... They were very nice, helpful and professional.
February 22, 2022
Google Public Storage Aye__Hesmoov Subscribe and follow
Amber is awesome brighten up my day
January 31, 2022
Google Public Storage Tera Archbold
Reserved online, showed up Saturday during business hours one hour after they opened and door was locked, lights on in office, no sign on door. Called location number and answered by a general phone queue and was told that person from office may be on property assisting another client and they would send them an email letting them know we were there. In meanwhile got in touch with customer service. Waited 20 minutes no one showed up. Went down the road to UHAUL, paid double, no hidden fees, waited on immediately, incredible customer service. Public storage did finally get back with me around 3 pm but I was already back home and done moving my items and relaxing,
January 4, 2022
Google Public Storage Dwight Jackson
She was great help and funny to thanks for the help
December 30, 2021
Google Public Storage Stacy ly
She's the best! Stephanie is the bomb!!
December 22, 2021
Google Public Storage Tyleshia Turner
Stephanie was so helpful and sweet. She has good customer service skills which you don't find too often.
December 8, 2021
Google Public Storage Kelvin Cook
STEPHANIE 🗣Awesome manger even better person Always smiling and very helpful great property manger public storage colerain is awesome place to rent for storage 🚀🚀
November 4, 2021
Google Public Storage James Cannon
Stephanie is a great property manager. She's very kind and understanding.
October 24, 2021
Google Public Storage Pauline Carpenter
Gwen very AWESOME
October 15, 2021
Google Public Storage King Kingston
The service is amazing no pushy management breathing down your neck about payment if late. Empathy to human experience not making you feel bad about issues that happened n life,to be behind on payment..Very personal staff always plight,I feel safe.. Stephanie the manager alway greets me with a smile I've never received this kinda world class service anywhere,I must definitely gonna recommend my friend an family..
October 4, 2021
Google Public Storage Ronnie Johnson
I started using public storage and I must say the process from the second I walked in the door was great. Gwen helped me and she had a pleasant greet, answered all my questions and was sooo helpful glad to use you guys.
October 1, 2021
Google Public Storage Kathy Thomas
Stephanie customer service skills is wonderful, her attitude is wonderful. I really enjoy the service that she provides.
September 27, 2021
Google Public Storage Tonya Stiver
I give compliments to Stephanie very kind and is helpful on what storage unit you need she is the best I rate 100%
September 20, 2021
Google Public Storage Doug Stultz
Gwen was very helpful in helping us secure a storage unit
September 20, 2021
Google Public Storage Doug Stultz
Gwen was Very helpful in securing a storage unit.
September 19, 2021
Google Public Storage Kells Ector
Ms Gwen gembert at store 24403 is the best keep up the good work
September 19, 2021
Google Public Storage Jerry Ector
Gwen G has been a blessing. Keep her at this location. Very responsive and courteous.
September 13, 2021
Google Public Storage Fellamack 130
Stephanie Thanks for the great service and help
August 30, 2021
Google Public Storage Jamel Swanson
The manager at this place was excellent with helping me get a great storage unit. I came in with a good deal and she helped me get a better one for less money. Highly impressed with her service. Gwen is her name I highly recommend her.
August 29, 2021
Google Public Storage Jon “John814U2” Fryman
Gwen was very knowledgeable, professional, and had me taking care of in no time. Thanks again :-)
August 6, 2021
Google Public Storage nicole peugh
I just want to say I love Public Storage in Colerain! Stephanie that runs the office has been nothing but helpful since we started renting our unit. We have had to transfer units a couple times and she has done everything in her power to make it easy and affordable! Would highly recommend to friends and family!
August 2, 2021
Google Public Storage Amber Stamper
Gwen was such a huge help w my move out. She made it extremely smooth after needing their services for over a year. Everytime I've gone in, she's always provided great customer service
August 2, 2021
Google Public Storage Gaming Brooks
Gwen's customer service is outstanding. She goes above and beyond for her customers. I will definitely return for any storage needs I may have in the future
August 1, 2021
Google Public Storage Ih J
Gwen excellent service!
July 29, 2021
Google Public Storage Jeffery Gilmore
It is a good place to keep your belongings.
July 1, 2021
Google Public Storage Melissa Gay
Stephanie is such a big help. This is the 1st time I used storage and I didn't have a clue where to start. Stephanie helped walk me through the process and made it easier for me. Shout out to her for a job well done!
July 1, 2021
Google Public Storage wayne fan
Stephanie is great! Courtesy. Great help for getting in and out. Great help for making payments. Etc.
July 1, 2021
Google Public Storage Rosemary Kidd
Stephanie is always helpful and very polite.
June 29, 2021
Google Public Storage Heather Hibbard
Stephanie at public storage is awesome and very helpful thanks chicka!!!!
June 29, 2021
Google Public Storage William Masterson
Thank you Stephanie for your excellent customer service she helped me tremendously! I look forward too seeing you again!
June 14, 2021
Google Public Storage Malik James
Jessica was great help. Very knowledgeable and informative. 👍🏽
June 12, 2021
Google Public Storage Payton Tomas
Stephanie was extremely helpful. She tended to all our needs and made it easier for us.
May 31, 2021
Google Public Storage cathy m
Stephanie was very helpful. We had to transfer to a different unit and she made the transfer easy. The only downside was that our padlock was rusted & we would have had to wait for days for them to authorize cutting it....but that wasn't Stepsnie's fault. Luckily a friend cut it for us.
May 31, 2021
Google Public Storage Jan Ellman
If you need storage this is the place to go. Jessica is very thoughtful and professional. Excellent customer service.
May 25, 2021
Google Public Storage Amber Hoskins
Jessica and Rick saved the day for me! The movers that packed my unit did a horrible job and I couldn’t get the door open to get to my things. It was an absolute mess. Jessica arranged for the owner to come and help and they both took time to help me even though they had a very busy day with auctions. I don’t know how Rick did it, but he managed to get in the unit door (very tight squeeze) and move things around so we could get it open. I am so relieved to be able to get to my things and grateful for their assistance!
May 17, 2021
Google Public Storage Kyren Grice
Jessica was very helpful with renting my storage unit
May 17, 2021
Google Public Storage Michael Jone
I had great customer service from Jessica. She explained everything in detail. Although, I didn't a big storage unit I was happy with unit
April 19, 2021
Google Public Storage Kevin Weissman
Jessica has been very helpful. She is a hard worker who cares about the customer.
April 16, 2021
Google Public Storage Fred Marsh
Jessica at the Colerain location was very friendly and VERY helpful...Thank You again...sure is nice to meet someone that knows her job...
March 12, 2021
Google Public Storage Duncan Hill
I've had the best experience with Stephanie performing her customer service duties with me. Other storage places at abysmal customer service and that's why I continue my business here. Kudos to Stephanie
March 5, 2021
Google Public Storage Nyasha Zwinoira
Stephanie was of tremendous assistance in processing my lease agreement in an efficient and helpful manner. The customer service was of the highest order.
March 3, 2021
Google Public Storage Cody Bramble
Stephanie is awesome she's always there and returns phone calls very quickly, she's always positive, and out going... as far as her helpfulness id have to say she'd get 100% by me she's went above and beyond to help, aid, and assist any and everything I've needed since Kelly left and she took over
March 3, 2021
Google Public Storage zall NITOU DEUGUE
Stephanie help me every day
February 23, 2021
Google Public Storage Mrs Evans
Jessica, is a team player. I had issues with my unit and the lock. I played phone tag trying to tell someone about the issues that I was having and seemed to only get Jessica everytime I was able to reach someone. I'm not sure where everyone else was, but I know when I came in person a few different days in a row I saw no one in the front and the door was locked. Jessica was professional, attentive and made sure there was a solution to the issue at hand. Thanks to Jessica, my husband and I were very pleased with her customer service skills. She'll be an awesome manager.
January 10, 2021
Google Public Storage Erica Pierce
I just want to give some feedback about my recent experience. My dad has been using public storage for years, the people that work there are usually very accommodating , he has been happy with his service but I came in this past week to help him get some stuff out and the usual employees we talk to were not working. There was a lot of garbage on the ground which isn’t what we are used to seeing there. I was disappointed by the new employee’s in helpfulness and manner. There was a smell in the office that I’m pretty sure was marijuana and another person at their shed commented on it as well. I believe the workers name was Stephanie and she made us feel like we were bothering her just by being there. We appreciate the service public storage has offered us but I wanted to make the owners aware of the change in how things are going.
December 12, 2020
Google Public Storage Benjamin Atwood
November 27, 2020
Google Public Storage R W
Amy was very informative and helped me find the right sized unit for my needs. 10/10 would recommend .
October 31, 2020
Google Public Storage Jason Stokes
October 24, 2020
Google Public Storage Julie Truesdell
Amy was fantastic! Willing to help in such a quick turnaround time! Explained everything in detail!!!
September 27, 2020
Google Public Storage Alisha Underwood
Ted was such a wonderful manager. His Customer Service stood out above the rest.
September 23, 2020
Google Public Storage MiCole Howard
Ted at the Colerain ave location was the epitome of customer service. I am definitely recommending him to my family and friends!
September 11, 2020
Google Public Storage Tyrone Gooden
I went in Wednesday September 9th and Ted was great! I went in after calling and getting directions from him and he took care of me. Definitely lived up to the reviews I have read! I will recommend to anyone who asks! Personal customer service is preferred by me just because it is personal. He defined what I wish I could see everywhere with people who work with the public. Smile on his face, respectful and professional.
September 9, 2020
Google Public Storage Baker and Baker Baker
September 8, 2020
Google Public Storage Dale Riede
Great and easy service very happy.
September 7, 2020
Google Public Storage Eric Page
Ted was great. Very good customer service.
July 22, 2020
Google Public Storage James Corbett Brock (Corbs)
June 29, 2020
Google Public Storage Tony Griggs
The lady was very nice and helpful made me feel comfortable
June 25, 2020
Google Public Storage Derek Mcelfresh
Great service great people
June 21, 2020
Google Public Storage Bg
June 18, 2020
Google Public Storage Ashley Cook
Ted was excellent! The process was easy from beginning to end and he was extremely professional!
June 16, 2020
Google Public Storage Deacon Yachad
Great Job
June 8, 2020
Google Public Storage Victor Bronstrop
June 6, 2020
Google Public Storage Lakisha Myrick
Jessica was EXTREMELY HELPFUL. I initially reserved a storage online and came to pay for it in person but the unit I reserved was not available. She quickly tried to find a solution by contacting her mangers and communicated to them the problem. She was able to find a unit and although the situation was somewhat stressful she remained calm which allowed me to trust that she would try her best. Thank you Jessica for being so kind ,knowledgeable, and helpful!
June 4, 2020
Google Public Storage Carmen Stillwell
I believe his name is a Ted. He was so polite and helpful THANK TED
June 2, 2020
Google Public Storage Masochistic_Lele
Ted was very nice and helped me. And was very funny 😆
June 2, 2020
Google Public Storage gee cee
Good guy ted helped me quickly, professional and very informational.
May 22, 2020
Google Public Storage Pamela Smith
Jessica gentry was great! Awesome customer service
May 18, 2020
Google Public Storage Jack Scott
March 19, 2020
Google Public Storage Solomon Elijah
Ted was very kind, helpful, informative, and polite. The world needs more Ted’s.
March 16, 2020
Google Public Storage Patricia Vaughn
Angie was super friendly and helpful 😊
March 7, 2020
Google Public Storage David Groeting
Very informative staff and he looked out for my bottom line
March 1, 2020
Google Public Storage Won Bay
Ted was great
February 26, 2020
Google Public Storage Corinna Davies
Ted was professional and very kind in meeting my storage needs. I am very satisfied with services and with the cleanliness of the facility!
February 25, 2020
Google Public Storage Jimmy Banton
Great staff in great prices see Jill for insanity
February 25, 2020
Google Public Storage Eileen Fornash
Being close to our home, Public Storage is very and easily accessible. Plus Jill always welcomes us to "Jillville". Good rates and times of accessibility are a must with us. Plus Jill is very knowledgeable and a hoot to know. Awesome memory and very pleasant to deal with.
February 24, 2020
Google Public Storage Jayro Newbolt
Mr.Rick had me set up and ready to go without any problems what so ever.snd he was really nice and helpful.
January 20, 2020
Google Public Storage BRUCE CARTER
Convenient location close to home, Other family and friends have recommended this facility, Newly installed perimeter fence. Ted was and is very helpful and friendly.
January 13, 2020
Google Public Storage Jamie Parker
Provided great services!
January 7, 2020
Google Public Storage Chrissie Fugate
Pamela was a wonderful help with my storage needs
January 7, 2020
Google Public Storage Brandon Hooks
No one answered the call when I called numerous times... My friend was trying to to get a different unit so we had to wait a while til someone was available in the front office..
December 30, 2019
Google Public Storage George Jessee
December 29, 2019
Google Public Storage Nancy Niebling
Good place to go for storage and Esau to get out to Colerain Ave in Colerain Twp, Ohio 45251
December 21, 2019
Google Public Storage Jessica “Jbyrd” Johnson
December 19, 2019
Google Public Storage Amy McMillan
December 19, 2019
Google Public Storage Salka Libre (Libertad)
Good service
December 12, 2019
Google Public Storage Antoine Steele
Kellie and Ted was awesome. They was soo helpfu and so knowledgeable about the company!!!! 😎😁😉
December 5, 2019
Google Public Storage Jodi Abbott
December 4, 2019
Google Public Storage DeAngelo Harmon
Staff was very friendly and knowledgeable. Jodi helped me she called to confirm my appointment I had to reschedule she was very accommodating. She showed me the unit. Her customer service was great.
November 27, 2019
Google Public Storage Skye Abbott
They are so amazing here I would recommend this place they are so nice here and will help you with everything you need ❤️❤️
November 27, 2019
Google Public Storage Beverly Hamons
Kellie was super great and answered all my questions. Love her
November 27, 2019
Google Public Storage Heather Beard
They are really good ladies
November 27, 2019
Google Public Storage Forest Hamons
Kellie and Jodi know their stuff when it comes to storage... always a pleasure seeing you two
October 29, 2019
Google Public Storage Shanice Trotter
Angie was wonderful! Very informative and friendly!
October 23, 2019
Google Public Storage Jamal
Lovely ladies! They were very helpful on getting us what we needed. Would definitely recommend this location!
October 20, 2019
Google Public Storage Coraun
October 3, 2019
Google Public Storage Tequila Robinson
October 3, 2019
Google Public Storage Jenna
Good service
September 17, 2019
Google Public Storage Lynda
September 13, 2019
Google Public Storage brandi lawson
Angie was very helpful. She opened the doors early for me even though my reservation wasn't until later in the evening.
September 3, 2019
Google Public Storage Brat
Kellie and Jameala are amazing! Only go to this one.
August 31, 2019
Google Public Storage Jojo West
Very nice and professional. Kellie and Jam were great at helping resolve an issue
August 30, 2019
Google Public Storage Cass Williams
Kellie at the store on Coleraine is very professional...
July 31, 2019
Google Public Storage terry family
Angie an kellie are doing a great job great customer service!!
July 26, 2019
Google Public Storage Crystal Cox
July 25, 2019
Google Public Storage Kevin1 .morgan
Kellie was very friendly and great to deal with. Also hwr coworker John was helpful
July 3, 2019
Google Public Storage Mary Lowe
Angie was awesome!
July 3, 2019
Google Public Storage ķïĺĺėrķėv 513
Angie was an amazing nice person she helped us real well
June 23, 2019
Google Public Storage Jeff Cook
Good security
June 9, 2019
Google Public Storage Donna Daugherty
9660 Colerain Ave Public Storage ..Kellie did a great job helping me rent a storage unit..If you.need a storage go see Kellie..She is happy to help everyone...Thank you for making my experience a happy one ...Kellie you get 10 stars. ...
May 25, 2019
Google Public Storage DIANNA PETERSON
May 4, 2019
Google Public Storage Stephen Hendrix
Great service today from John and company!
May 1, 2019
Google Public Storage Mrs DuBose
Hate them to many hidden fees and storage not secure enough for me.
April 27, 2019
Google Public Storage Tonya Daniels
John took care of me two days in a row. Told me about specials and took me to several units. He was very patient with me and technology. I appreciate his service.
April 26, 2019
Google Public Storage Michelle Hunt
John did a great job getting me all set up!
April 25, 2019
Google Public Storage Kent Kenny Radcliffe
April 23, 2019
Google Public Storage Bob Gibbs
April 15, 2019
Google Public Storage Tyler Summerlin
Kelly was very helpful and professional today. Thank you!!
April 15, 2019
Google Public Storage Kenny Radcliffe
April 5, 2019
Google Public Storage Dave Hancock
Nice employee, Nice price, Would recommend.
March 28, 2019
Google Public Storage Kelly Bowlin
Kellie is awesome, she helped me with all my questions.
March 28, 2019
Google Public Storage Tiffany Clark
Taylor was very kind and helpful
February 15, 2019
Google Public Storage David Halsell
I rented a storage unit today never had to rent one before but the attendant (Kellie) was so polite and made it quick and pleasant', I would refer this place to as many people as I can great experience
February 14, 2019
Google Public Storage Rob Keyes
Took a long time took let my movers start moving my stuff in, even though i call ahead to save my unit
February 7, 2019
Google Public Storage Jessie Marie
Kellie is absolutely phenomenal. She’s been an awesome help. Very easy and nice to deal with! -thank you Kellie. You the real MVP! 🖤
January 9, 2019
Google Public Storage Melody Dews
Staff was great and helpful.
January 9, 2019
Google Public Storage Rick Pierani
January 5, 2019
Google Public Storage Keyona Thomas
Kellie was very helpful!!!
January 5, 2019
Google Public Storage John Kinebrew
Out standing service friendly smile.
December 28, 2018
Google Public Storage Beverly Green
Kellie and Ted were awesome today and very helpful
December 26, 2018
Google Public Storage Jasmine Duran
Kellie was great. She was knowledgeable about policies and what i would need to store my personal stuff.
December 25, 2018
Public Storage Tommy Baldwin
Great service and helpful people.
November 14, 2018
Google Public Storage April Klei
Great customer service. Clean facility.
November 5, 2018
Google Public Storage Kedrick Mcgee
Kellie good mangament skills always polite never had any problems been renting a unit sense jan 2018
October 30, 2018
Google Public Storage Joe Tully
Taylor and kellie were awesome! Fantastic ladies to deal with
October 7, 2018
Google Public Storage Marcie Easton
I like the one person who wait one me every month when i pay my bill. Hate when she is gone.
September 29, 2018
Google Public Storage Ellisa Johnson
I want to say a special thank you to Kellie and Taylor for their awesome customer service. I highly recommend Public Storage. Thanks again ladies! -Sean-
September 15, 2018
Google Public Storage Anna Young
This was by far the greatest experience I have ever had at a storage unit. No issues whatsoever! Kellie and Taylor were absolutely amazing! I was in and out quickly, they got me the best deal possible, and I am 100% satisfied!☺
September 7, 2018
Google Public Storage John Hoitsma
Great customer service! Very professional. Thank you!
September 6, 2018
Google Public Storage Dizale Honaker
August 14, 2018
Google Public Storage Evelyn Frischmann
I have stored at this site twice. Kellie B. is so helpful and knowledgeable. She is very well versed in the supplies and storage and has given me great advice. I currently have two units for over a year and would recommend this site to anyone in the area.
August 13, 2018
Google Public Storage OFF Jumer
Kellie was a great help. I wanted to store with her but i was able to go to another location fast and simple with her help. She was great to deal with.
July 25, 2018
Google Public Storage Angela Hayes
All my belongings have mildew and mold on them as well as damage from rodents.
July 6, 2018
Google Public Storage Ronald Thigpen
July 6, 2018
Google Public Storage Stacy Jeffries
Nichole was excellent best worker I have came across yet
June 24, 2018
Google Public Storage Gabriel Davis
Great customer service and availability. I needed a unit in pinch, and they came through.
June 15, 2018
Google Public Storage Reshonda Haslon
Good job getting me what is needed
May 30, 2018
Google Public Storage Sunnie Lynn
The whole experience was bad. Pricing is on the high end based on comps in the area. The keypad going in is too far away to be used in your vehicle. They rented me a unit without a working light, said it would be fixed in 2 weeks... Here we are 4 weeks later and nothing has been done. Garage doors are rusty and stick. Grounds always have garbage everywhere. Aisles are small and inconvenient. People come and go all hours regardless of their "nobody after 9pm" rule. Just a sour experience from beginning to end. The girl inside was friendly but the "we will be back soon" sign is up often when they are supposed to be open, or office opens late. The GM is rude. Look at all the reviews as most seem to be friends writing reviews without substance. Try Circle storage behind Wal-Mart... Cheaper, cleaner, more professional.
May 24, 2018
Google Public Storage Robyn Mallaley
Kelly is AWESOME! I can't believe how clean and organized this place is! Thanks for the Great Customer Service Kelly!!!!
May 24, 2018
Google Public Storage Adriane Hughes
Both Kelly and Kellie at Public Storage have been very helpful with logistics and setting things up for us in the past few weeks
May 1, 2018
Google Public Storage Sedelle Herring
Kellie B and Taylor V are Courteous, knowledgeable, very sweet and awesome! They are a great team together. Much love Sedelle
April 20, 2018
Google Public Storage R Cohen
Kelly S was awesome! So helpful and easy to talk to. Will be back!
April 19, 2018
Google Public Storage Mimi Jordan
Had a great experience with Kellie. She was very informative and sufficient. She is great to do business with, thanks again for all your help!
April 8, 2018
Google Public Storage Millicent Hollinger
March 23, 2018
Google Public Storage Joann Spiess
February 9, 2018
Google Public Storage Daisy Howard
Nice lady who works there and helpful
February 8, 2018
Google Public Storage Baremetal Mack
Kelly S is very friendly and helpful. Thank you!
February 7, 2018
Google Public Storage Georgina
January 25, 2018
Google Public Storage Xai Mitchell
Kelly S. is an outstanding worker at this fine facility. She is very kind and professional, and goes out of her way for her customers. I believe wholeheartedly that she deserves a decent raise for her total professionalism.
January 22, 2018
Google Public Storage Adriena Meyers
Recently was in the colerain location. Kellie was very knowledgeable and helpful on finding me a perfect unit at another location. She also helped me with contacting the other location and I am grateful for her help.
December 30, 2017
Google Public Storage jeff barber
December 14, 2017
Google Public Storage Tony Smith
Kelly sutherlin is so nice and helpful!
November 27, 2017
Google Public Storage Barb Campbell
Property Manager Kellie was very kind and courteous to us. Robert and Taylor Mulcahy
October 25, 2017
Google Public Storage TheJm197531
October 12, 2017
Google Public Storage Aaron Smith
Very informative and helpful. Kelly S. is very polite and professional and I really appreciated the service provided.
October 9, 2017
Google Public Storage Barb Niehaus
If I could give it negative stars, I would. Now that the manager has had all of her friends write fake reviews, I'm writing a legitimate one. The facility is filthy: dumpsters always overflowing, I was told the unit would be cleaned prior to moving my antiques in and it wasn't, the light never worked in the unit and the ceiling is covered with mold which fell onto my antiques and made me sick every time I went in there. The doors and locks are so old and rusted, it takes 10 mins of banging on the lock to open the door. Mysteriously my bill went up $50 in the first 6 months! I was paying $150 for a filthy 10 x 10 unit. The manager aka land whale is rude, unprofessional and needs a lesson in personal hygiene. I moved my things to Circle Storage on Struble as it's new, clean, bright and airy. The grounds are gorgeous, the units are temperature controlled and well lit and cost less than what I was paying for the Public Storage dump. I am calling the Board of Health for the mold issues. I'm still sick from breathing in the mold. Run! Don't even consider Public Storage!
September 29, 2017
Google Public Storage Jojo Who
Kelly S. is very professional and was very helpful during my time at the property. Raise worthy!
September 19, 2017
Public Storage Beverly Laskey
How much do I owe tomorrow
August 16, 2017
Google Public Storage Witch Rose
Nasty attitude and deceptive practices. 😔 Beware! Shop around before you choose this one.
August 4, 2017
Google Public Storage joe joe
Kelly S. Is a very helpful person and I really like her
July 30, 2017
Google Public Storage Candace Smith
Kelly Sutherland was amazing and very very kind and helpful. Her customer service was excellent!!!!
July 14, 2017
Google Public Storage Lamarck Carter
The Kellies are awesome and very professional. ❤
May 27, 2017
Google Public Storage jesse Gibson
Helped Me and my family when we needed it the most everything was going wrong that day
May 25, 2017
Google Public Storage Iyesha Brown
I came in this location to ask about information on getting a unit and both Kelly S and Kellie B were extremely helpful in sizing my stuff and looking for a storage shed that would help me. Was a bummer they didn't have anything available.
April 7, 2017
Google Public Storage Tiffany Porterfield
February 7, 2017
Google Public Storage gary schlotterbeck
Kelly and Rosezell are great!
February 7, 2017
Google Public Storage Josh Gibson
Kelly & Rosezell where super helpful. Would recommend this place to all my friends & family.
January 24, 2017
Google Public Storage Ange Galiffo
Kelly and Laura are on fleek!!!
January 24, 2017
Google Public Storage Lindsey Graehling
Kelly and Laura are great
December 19, 2016
Google Public Storage James Cook
Very good employees and clean facility
November 18, 2016
Google Public Storage Amanda Howard
Tawnya is above and beyond in customer service, I was ready to vacate and she talked me down and now I'm going to transfer instead. She is above and beyond the standard of customer service
November 17, 2016
Google Public Storage Elizabeth Boyer
My dad, Bob, rents from this loxation. Laura always checks on him to make sure he isn't over doing it out there. Friendly staff.
November 10, 2016
Google Public Storage Natasha Roland
My experience with (Mgr Laura) at this facility was awesome! She really made me feel sooo comfortable to have my belongings with you all. She's the BEST! Thanks again! :)
October 12, 2016
Google Public Storage Katy Hooper
October 2, 2016
Google Public Storage Equitymax Network
Kelly and Laura are awesome
September 8, 2016
Google Public Storage Florence Stallworth
Yes I would both the employees that was there on Sept. 1 was very helpful and I apologize for not remember their names
August 27, 2016
Google Public Storage Randall Kelly
Great customer service and very friendly employee.
July 25, 2016
Google Public Storage Isaiah Brannon
The beautiful woman who helped me named Laura is officially my hero. She made my day and saved my move.
July 15, 2016
Google Public Storage Nina Israel
This was my first time renting a storage unit and Jasiel and Laura were so helpful and informative!
July 7, 2016
Google Public Storage Dahmynique Cromwell
Jasiel and Laura were awesome!
June 4, 2016
Google Public Storage Reba Clark
Pam and jay were very friendly
June 4, 2016
Google Public Storage King bray Kingg
Pam and Jay were excellent customer service
May 5, 2016
Google Public Storage Amanda Spalding
Lady name Laura was super helpful with me. I have never used a storage place before for my moving needs but I figured it would be my best bet. Laura made it easy for me and helped me with all things for move. Highly recommend this place. !!!!!!!
April 11, 2016
Google Public Storage isaac green
Kelly is the best!!!! BETTER THAN THE REST!!!
April 7, 2016
Google Public Storage Lynnita Bazley
Pam gave the best customer service ever! I will always come back as long as she is here!!!!!!
March 1, 2016
Google Public Storage Iamq513
Kelly is amazing and always helpful
February 16, 2016
Google Public Storage youssoufa dieng
Kelly is amazing. She really helps a lot. Straight forward, open and honest. Public storage is the place to go.
February 16, 2016
Google Public Storage Michele Patterson
Kelly is very polite and professional
January 29, 2016
Google Public Storage Montez Cornelius
January 29, 2016
Google Public Storage Kolten Boling
Kelly was amazingly nice!!!!!
January 14, 2016
Google Public Storage Lamon Kinebrew
Kelly was wonderful she was very patient, and helped me get all my personal things situated. She was amazing.
December 29, 2015
Google Public Storage Andrew Cassero
Kelly was super nice
December 3, 2015
Google Public Storage Victorious Empowerment
Kelly is the greatest assistant I have experience d at public storage. Kelly has been very helpful and informative.
November 13, 2015
Google Public Storage Brandon Hare
Experience was wonderful .. friendly staff. She bent over backwards to help. Would recommend to my friends Kelly is awesome.. And she's hilarious :-)
November 6, 2015
Google Public Storage charles shelton
Kelly is such a great help here at public storage! Thanks kells
November 6, 2015
Google Public Storage Todd Gill
Kelly was absolutely amazing. What a very busy morning I walked into and she handled every customer and every situation with professionalism.
October 5, 2015
Google Public Storage jerry moore
Went to public storage and Kelly she was amazing thanks for all your help
October 5, 2015
Google Public Storage Kurt Kaufman
Kelly is freaking amazing
October 5, 2015
Google Public Storage Mario Arrequin
Kelly was very professional and informative. She went above and beyond what was expected. Pleasure to have met her . Would definitely recommend.
October 5, 2015
Google Public Storage Donna Moore
Very helpful in a time when life was in a shambles,made me feel at home. She(Ms. Kelly) is Awsome
September 13, 2015
Google Public Storage Dave Shelton
Kelly was exceptionally kind ,and thorough .excellent with a Terrific smile on a Sunday morning.TY Kelly
September 10, 2015
Google Public Storage pernell dixon
Kelly was very very nice and considerate
September 3, 2015
Google Public Storage Alex Khalili
Kelly made everything easy. She recognized my urgency and handled all details in a truly professional manner. Jim Lupinetti is a very satisfied customer and would recommend Kelly's service at Public Storage to all.
August 23, 2015
Google Public Storage Sandy Rucker
Kelly, was so awesome !!! Since the call center messed up my reservation. Kelly made my visit so enjoyable.
August 8, 2015
Google Public Storage Grace Love
Jasiel was so helpful to me. Her customer service skills, we're "EXCELLENT". She made me feel welcome coming here. Because at this time I'm homeless. I needed a place to store my personal belongings. Jasiel, was very thorough with explaining everything to me, step by step. She made the beginning of my day so much better.
July 6, 2015
Google Public Storage Jay John
Kelly was very creative when it came to finding a storing solution for my lawncare equipment. Thanks Kelly your awesome!!!
July 5, 2015
Google Public Storage Ryan Norman
Its always a pleasant experience at this location. Kelly, is always knowledgable of solving my problems and and concerning needs for my unit. Again thanks and keep up the good work. There was a different woman assisting last month with Kelly and she is just as helpful. Thanks a bunch you two! The assisting woman is Laura. I had them mixed up. Kelly is the one working today who's always in there multitasking! Thanks again !
June 12, 2015
Google Public Storage Robert Richard
kelly was a very helpful young lady she help alot Thanks
June 5, 2015
Google Public Storage Luke Thibodeaux
Kelly was wonderful. Stayed after to help us ensure our belongings would be safely stored.
May 14, 2015
Google Public Storage Desiree Baringhaus
Kelly is super awesome she got us our unit in a hurry and helped us with all the questions. Great experience and would absolutely suggest going here for your storage needs.
May 2, 2015
Google Public Storage Joetta Thornton
Hi, Pam was very nice and helpful. Her customer service was greatly satisfactory.
April 29, 2015
Google Public Storage Selina Kyle
Kendell was a huge help and completely awesome and took care of me quick. The spaces were clean and security is amazing.
April 18, 2015
Google Public Storage S C
Wonderful experience. Highly recommend!
April 6, 2015
Google Public Storage Porscha Luckey
Melissa S. was very nice and helpful with payment and explaining vacate procedures.
April 3, 2015
Google Public Storage TheMacman513 __
Mel. S. And Laura are always awesome!!
March 30, 2015
Google Public Storage Chris
Mel s is very helpful and friendly would recommend to anyone as well.
March 29, 2015
Google Public Storage Sista’ Ma’Ree
Mel was extremely helpful. Her custom service was great. She is very knowledgeable about products and services you have to offer. Mel treated me as a valued customer and I would recommend your storage facility to my family and friends. Thank you
February 9, 2015
Google Public Storage Jim Cavender
Melissa S. is very helpful and easy to work with
February 7, 2015
Google Public Storage Megan Jelliffe
Came in today to ask questions about different storage units. Melissa S in customer service was great. She was very helpful and answered any questions I had.
February 7, 2015
Google Public Storage Stacey Bloomer
Melissa S. Was very helpful and I recommend her and public storage
February 2, 2015
Google Public Storage Darnell Howard
Ecellent service with laura
February 2, 2015
Google Public Storage Jenna Friend
amazaing laura was great
December 22, 2014
Google Public Storage Joe Morales
DISLIKE- Funny how you guys are excellent at selling yourselves to the new clients but sure screw the hell out of everyone with the late fees and not to mention try to auction my unit when i was less than 30 days past due. Thanks for nothing!
December 20, 2014
Google Public Storage Melj Bryant
Laura and Laquesha was very helpful and kind
November 28, 2014
Google Public Storage Shantay Howard
Melissa s was very helpful and went over the terms and conditions very clearly with us thanks alot
November 10, 2014
Google Public Storage Shenetta Hughes
She was very helpful and she told me everything i need to know
October 28, 2014
Google Public Storage Autumn Taylor
Laura, Kelly, Stephany, and Melissa S. Are amazing. They make storage fun and easy.
October 23, 2014
Google Public Storage Linda Sweet
Laura and Mel s are amazing
October 23, 2014
Google Public Storage Ron Pairan
Great customer service.
October 16, 2014
Google Public Storage Brandi Carder
Melissa and Laura were very helpful. Will recommend to family and friends. Keep up the good work!
September 30, 2014
Google Public Storage Ashley Kidd
LaQuesha and laura were a very big help today and did an excellent job taking my payment
August 23, 2014
Google Public Storage joe spradling
Melissa and Laura where very very friendly and helpful!
August 14, 2014
Google Public Storage Cody Hunt
Very kind and helpful employees an nice well maintained storage units!!!!
August 14, 2014
Google Public Storage James Gutknecht
Laura was sooo sweet and helped us pick out exactly what we needed. I look forward to working with her in the future!!
July 30, 2014
Google Public Storage Charles Marshall
Friendly staff, clean property. Always willing to answer questions and explain things we dont understand.
July 29, 2014
Google Public Storage Irving Straun
Laura is very professional and helpful when I stopped in to request information.
June 4, 2014
Google Public Storage Chris Spampinato
Laura and Stephany are super helpful answering questions about my account.
April 30, 2014
Google Public Storage Andre Nemitz
Awesome customer service and the manager was knowledgeable and efficient. Rates were great! Would recommend to anyone.
April 30, 2014
Google Public Storage Maria Juarez
Laura and tiff are very helpful and nice. I will highly recommend to friend and family.
April 28, 2014
Google Public Storage Nikki Stockon
Laura is very knowledgeable and helpful. Thanks
April 27, 2014
Google Public Storage Keola Luckadoo
tiffany was very pleasant and friendly.
April 27, 2014
Google Public Storage Hillary Hughes
Tiffany was very informative, helpful, and super polite!! Great experience and will recommend public storage for sure!!
April 23, 2014
Google Public Storage Brandon Grant
Laura and Tiffany are the best! I rent at another location but stop here when I need to handle my account
April 22, 2014
Google Public Storage Herb Judd
Laura and Tariq are amazing. Thanks for the customer service
April 22, 2014
Google Public Storage Shane Clark
Laura and Tariq are really professionl and nice!
April 12, 2014
Google Public Storage Vanessa Napier
Perfect storage good enthusiasm thanks miss Tiffany and miss Laura
April 2, 2014
Google Public Storage SPINKS ALOT
The customer service was incredible if I could I would give 10 stars
April 1, 2014
Google Public Storage Allison S
Great service. Tiffany was very helpful
April 1, 2014
Google Public Storage Jerry M
Tiffany and Laura always smile and are always helpful with whatever questions you may have. I'm so glad they are here from the time I first got my storage space these two ladies made between getting a storage space and customer service easy and no hassels and very pleasant to deal with. They deserve a two thumbs up!!! Thanks Public Storage for a great experience in storage!!! A+++++
March 22, 2014
Google Public Storage Gabrielle Bolton
March 12, 2014
Google Public Storage regina snow
Laura is very helpful and nice .she always make sure I have the information I need.
March 12, 2014
Google Public Storage Doug Smith
Laura is incredibly helpful whenever i need assistance at the public storage on Colerain. My unit gate was frozen and Laura dug me out. Kudos to Laura and PS.
February 20, 2014
Google Public Storage sommeryoungs
Laura has always been so nice and helpful whenever I've had questions or needed help!