Save Impression

Address

229 Plumbers Road
Columbia, SC 29203
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

803-200-2900

803-200-2900

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

803-200-2900

803-200-2900

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x10'
    Online only price
    $ 38/mo
    Online only price
    $1 first month rent
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 38/mo $51
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 73/mo
    Online only price
    $1 first month rent
    Medium 10'x10'
    • Inside unit
    • 1st Floor
    $ 73/mo $97
    Online only price
    $1 first month rent

    No Obligation

  • Public Storage App Promo
  • Save Impression

    10'x10'
    Online only price
    $ 81/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 81/mo $107
    Online only price
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    15'x10'
    Online only price
    $ 90/mo
    Online only price
    Large 15'x10'
    • Inside unit
    • 1st Floor
    $ 90/mo $120
    Online only price
    2 units left!
    Limited availability

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 242)

March 14, 2024
Google Public Storage Antonio Frasier
Alexa is very helpful going out of her way for her customers. I would recommend anyone to her. Thanks alot!
March 13, 2024
Google Public Storage Shaymarie
I definitely recommend getting a unit here . Alexa is very helpful and has much personality 🙃
March 3, 2024
Google Public Storage Robert Gilley
Ariel was very kind and didn't mind helping download the PS app.
February 28, 2024
Google Public Storage Juanita
Went in for packing supplies for a stressful move. Alexa was very pleasant and helped me figure out what I needed and how to get a discount! Great service.
February 14, 2024
Google Public Storage Nyasia B
Manager Alexa was very helpful and kind made the process smooth and quick.
February 13, 2024
Google Public Storage Fred Salters
Get right with Alexa 🫡
February 12, 2024
Google Public Storage Janet Vonville
Mrs. Alexa was very pleasant to assist me with my concerns, online concerns and promptly resolved all my problems. Thanks for helping me.
January 17, 2024
Google Public Storage Michael Duffy
Awesome service from Alexa; she was very helpful with all of our move-in questions.
January 17, 2024
Google Public Storage Andrew Lokantsov
Fantastic customer service from Alexa. Very clean facility and everything was in working order. Would recommend for anyone looking for a good storage experience.
January 10, 2024
Google Public Storage JaQuan Riley
Alexa has one of the best personalities in customer service I’ve met in a while the property is extremely clean
December 30, 2023
Google Public Storage shell Denton
Alexa did amazing job helping out today.
December 30, 2023
Google Public Storage Taurie Geiger
Alexa is the best and have a great personality, she's very interactive with people, great customer service.
December 27, 2023
Google Public Storage chrishele bernard
Alexa was very helpful thank you so much prop looks clean and neat
December 26, 2023
Google Public Storage James Jacobs
Alexa is the best thank you for always helping us
December 20, 2023
Google Public Storage Andrew Olson
Very easy to get a unit, both an easy form online but I decided to finish mine in person with Alexa who was very helpful! Let me check out the unit and have very clear instructions of how to work everything. Good experience setting up one of their indoor 5 x 10 units
November 19, 2023
Google Public Storage Kinnethia Tolson
Amazing experience renting from Public Storage. Definitely talk to Ariel to get yourself set up. She was so kind, quick and resourceful!! We had a 10x10 outdoor unit (not climate controlled) have been renting for 2 years and it was perfect for both furniture, and plastic containers
November 2, 2023
Google Public Storage Georgia Miller
Thank you Alexa for all the help
November 2, 2023
Google Public Storage Cust One
Thank you Alexa for all the help with my account today
November 2, 2023
Google Public Storage Josh Miller
Alexa was very helpful we need 100 working for the company thank you Alexa time for a raise whoop whoop!!!!
November 2, 2023
Google Public Storage Joshua Miller
Thank you Alexa for all the help
October 23, 2023
Google Public Storage Wanda Proctor
Alexa helped me out tremendously with my two accounts. She has a wonderful and sweet personality for the job.
October 16, 2023
Google Public Storage YOLANDA GREEN
Alexa was very helpful and efficient..she was already prepared for me when I arrived and things went very smoothly..she answered all my questions and assisted me with finding my storage and operating the lock. Highly recommended..great customer service!!!
September 28, 2023
Google Public Storage Autumn Canton
Alexa helped my Great aunt move into the perfect storage. If I could give her ten stars I would!! Thanks Alexa, Your the best.
September 28, 2023
Google Public Storage sage carter
August 16, 2023
Google Public Storage Monroe Miller
Thank you Alexa for the help with my erental
August 16, 2023
Google Public Storage Noah Augustine
Ever since moving we needed a place to store the rest of our stuff and this place is great Lexi helped with the whole process and handed the paperwork quick and easy:)
August 14, 2023
Google Public Storage Eddy James
July 17, 2023
Google Public Storage Christina O
They don't have any bathrooms besides a porta potty if you need to be here for a significant amount of time. I suggest using the bathroom beforehand.
July 17, 2023
Google Public Storage preston james
had a lovely time visiting my storage unit today Miss lexxy i think her name was was a super big help and a lovely smile to see in yhetearly morning 🥰 i been going to this storage place for about 2 years now and since i been there she been a awsome help...pps good prices 😇
June 9, 2023
Google Public Storage Jon Baucum
June 9, 2023
Google Public Storage Erika Leigh
May 30, 2023
Google Public Storage Allen Collins
May 29, 2023
Google Public Storage Ko-Ko Smith
Service was awesome 👌🏾
May 24, 2023
Google Public Storage Cedric Tucker
Alexa was very attentive to all details and very polite and respectful
April 21, 2023
Google Public Storage Rodney Davis Jr.
My favorite place for storage. Alexa did a great job of making sure everything ran smoothly for me
March 31, 2023
Google Public Storage Tameisha Williams
I had an issue with the lock and the property manager resolved it for me. She was very courteous and I would recommend this location to others 😊
March 28, 2023
Google Public Storage Mary Long
Thank you Alexa for helping me set up my space & the app the app is awesome
March 4, 2023
Google Public Storage Parvonda Jones
February 4, 2023
Google Public Storage Jimickle Harper
January 19, 2023
Google Public Storage Edna Jordan
Thanks Alexa
January 18, 2023
Google Public Storage Phillip Scott
January 4, 2023
Google Public Storage Lisa Tucker
Alexa helped my sister thank you
January 4, 2023
Google Public Storage Monica Crockett
Thank you Alexa forever
December 26, 2022
Google Public Storage Anita risher
Alexa was very helpful and answered all of our questions. The price for the unit is also a bonus
December 26, 2022
Google Public Storage Natural Roc
December 22, 2022
Google Public Storage Alexx Slanderz
Thank you for helping my moms move in easy & fast Alexa
December 22, 2022
Google Public Storage Aaron Good
thanks for making my moms move in smooth
November 30, 2022
Google Public Storage Shane
Alexa is great thank your everything
November 16, 2022
Google Public Storage Cathy Rhodes
Alexa is amazing thank you
November 2, 2022
Google Public Storage kokonyeree jordan
It’s already stressful when moving, however Tiffany made the process a lot more easier. She was very understanding and knowledgeable. The location is great and my unit was nice and clean.
October 24, 2022
Google Public Storage Alfredo Montero
October 24, 2022
Google Public Storage Derrick Dyer
October 21, 2022
Google Public Storage Mari
I can’t thank Alexa enough for helping me choose public storage. She went above and beyond to ensure me that the storage unit I will be renting fits all of my needs. 10/10 would recommend.
October 21, 2022
Google Public Storage Em B
October 17, 2022
Google Public Storage DJ Gitlow
Great customer service
October 15, 2022
Google Public Storage Juliett Edwards
October 13, 2022
Google Public Storage Gradys Espinal
great experience with Alexa. She politely answered all my questions. Outstanding customer service!
September 10, 2022
Google Public Storage Lauren Lyons
The girl there Alexa was amazing!! She really made my experience there easy and stress free!
September 10, 2022
Google Public Storage Luci Starr
Lexi was awesome! She was very professional and answered all of my questions/concerns! Thank you Lexi I’ll definitely recommend this place cause of you!
August 27, 2022
Google Public Storage cynthia garner
Alexa is great always friendly and there to be helpful thank you so much
August 25, 2022
Google Public Storage Marianne Adhafera
July 12, 2022
Google Public Storage Stefanie Fisher
ALEXA, was awesome!!!! I wish everyone in costumer service was like her! We needed a last minute rental for our daughter who attends USC, she was friendly, personable and endured my multiple calls and repetitive question's with a laugh over the phone and a smile in person! I hope the owner of this facility knows how lucky they are to have an employee like her⭐️⭐️⭐️⭐️⭐️😊
July 10, 2022
Google Public Storage James Mulhern
Great customer service!! The property manager was very helpful and respectful and was very pleased with her assistance!! Definitely recommend to anybody!
July 6, 2022
Google Public Storage Vonda Jamison
Alexa is amazing thank you for everything
June 17, 2022
Google Public Storage Justin Lakes
Alexa answered all my questions and was very friendly.
June 16, 2022
Google Public Storage Douglas Burch
Great customer service! I had questions about unit size and availability and Alexa had all the information I needed! Thank you so much!
June 16, 2022
Google Public Storage Xavier Lindsey
The customer agent that helped me was Alexa. She was extremely courteous and polite and went above and beyond to explain the procedures and policies of the facility. She had a lot of patience and I appreciate the time she spent going over things with me and honestly if it wasn't for her taking that time with me I probably would have stored my belongings else where. I want to personally acknowledge my appreciation for the outstanding service from Alexa.
May 28, 2022
Google Public Storage Francesca Mae
Amazing experience thank you Alexa will 10/10 recommend
May 28, 2022
Google Public Storage Margaret Good
Alexa was very helpful and polite
April 20, 2022
Google Public Storage Summer Smith
Alexa is the best...she's so friendly & helpful! I called twice to ask multiple questions & she answered everything in detail & couldn't have been nicer. This kind of customer service is SO rare, especially these days. Thank you, Alexa! Keep up the great work :)
April 13, 2022
Google Public Storage Caroline Smith
Alexa is awesome! She most helpful and considerate she represents your company quite well service with a smile
April 4, 2022
Google Public Storage Aquania Madison
I rented on the 1st of April around 4pm and the nice girl that helped me was wonderful I can't remember her name but she was so nice and helpful great customer service
March 5, 2022
Google Public Storage megascario
Alexa was very helpful, we were super confused and didnt know anything about this facility. She was able to guide to us and help us out during a very stressful time. We are definitely please with the service!!!
March 5, 2022
Google Public Storage Teresa Ingram
Alexa was SUPER nice… Outstanding customer service…. Keep up the good work 🤩
March 4, 2022
Google Public Storage JaLisa Daniel
Great customer service, Ty made sure everything went well ! Very satisfied!
March 1, 2022
Google Public Storage 2 SlowBaii
5 Stars For Alexa For Being An Amazing Property Manager , Keep Up The Good Work !!
February 2, 2022
Google Public Storage michael myers
February 1, 2022
Google Public Storage Denisha Allen
Melody was awesome an very informative to my needs an greatly app her courtesy calls an set up of my unit I will refer and return
January 28, 2022
Google Public Storage Victor Johnson
January 9, 2022
Google Public Storage DAVID Butler
Thank you for being patient and understanding with us today Alexa!
January 9, 2022
Google Public Storage Arthur Dukes
January 9, 2022
Google Public Storage Patrice Dukes
👍
December 23, 2021
Google Public Storage Ashley Malerie Rivera
December 21, 2021
Google Public Storage Natalya Salters
Customer service is great I love how Ty took care of everything.
December 21, 2021
Google Public Storage Wesley Porch
Alexa is great, thanks for friendly service. Very helpful to customers.
December 9, 2021
Google Public Storage Amanda Still
5 stars to Alexa for being such a good property manager. Everyone in need of extra storage space. Should visit her she will take the time to make sure you get the unit you need at the right price to fit your needs and time frame. Thank you so much for my personalized storage unit experience Alexa. This place is also super secure also so store with peace of mind Columbia.
December 7, 2021
Google Public Storage Marianne
I came in looking for a storage unit and Alexa couldn’t be any more helpful! I will definitely be returning to this location because of her professional and welcoming attitude. She helped me with all of my questions and never made me feel like I was a bother. 10/10 would recommend coming here for Alexa’s service !
December 3, 2021
Google Public Storage Jessie Jazz
Leaving this review for my grandma who just rented from Alexa , she was nice professional & made it very easy for my grandma to understand the rental process
November 29, 2021
Google Public Storage Tara Tindal
Alexa was the best ever today she has been in contact with me about this unit and I finally signed it today (my procrastination) and I’ve never had better customer service! She’s very friendly personable professional and pleasant!
November 1, 2021
Google Public Storage Ashaki Adams
Great customer service at front desk. Easy setup with the e-sign agreement. Highly recommended.
October 16, 2021
Google Public Storage Alexis Shell
Lori was awesome we did have an computer issue but overall she was very patient she got everything done for me in a timely manner… also Alexa was great as well she made sure my reservation was completed successfully thank you all so much for an excellent experience….as you know moving is a tough job but you all made it easy !
October 11, 2021
Google Public Storage Trillest Treats
I recently stopped by to get prices on storage units for my at home small business & since I never done this before I was nervous & unsure of everything. Alexa was extremely friendly & welcoming. She went over everything & answered every question I had professionally. She didn’t rush me or get aggravated. Although I did not purchase a unit, Alexa was very understanding & helpful. I will definitely be back soon to get a unit from her!
October 11, 2021
Google Public Storage Kimberly Jones
October 1, 2021
Google Public Storage Rosemary Rivera
Lexxa is an amazing addition to the team!! she was very professional, sweet, and very patience. And even though I kind of asked the same question since I wasn’t fully understanding she did not seemed annoyed and just explained it a different way. She’s a keeper. I would definitely recommend this location!
August 18, 2021
Google Public Storage Nettie Sang
Thought when said not climate control it ment the unit you are renting. The buildings in the summer is unbrearably hot Need to explain better of what non climate control means. The place is clean and the staff is nice
June 6, 2021
Google Public Storage Wilfredo Velez
Liz is the best!! She’s on top of everything. I’ve seen a couple of new workers in the last year and she has ALL of them beat. Give her a raise!!!!!
May 14, 2021
Google Public Storage NY El Gurú de la Tecnología
Tyrone Murphy was very helpful in showing me the right space I needed and creating me a reservation for the right size for the best price.
May 1, 2021
Google Public Storage David Bookman
The young at the front desk was very helpful and exceptionally nice. I couldn't ask for better customer service.
April 30, 2021
Google Public Storage T and M 4life Gang Vlogs
When I came in to public storage Randy gave me great service. Totally recommend my friends and family to go to randy.
April 24, 2021
Google Public Storage Ariel Gordon
Liz was super helpful, professional and all around great energy with the whole process. The facility was incredibly clean and my unit was well kept. I'm extremely happy with my experience.
April 20, 2021
Google Public Storage Shawn Clark
I had a surprisingly awesome experience here at Public Storage! All because of Liz! When I first started my journey to get a storage unit. I was not aware of a lot. But now I know. You gotta think about insurance and monthly charges and security! This place took care of me and made sure I understood what I needed. And I feel safe that my unit is secure. Then today I had a billing concern and Liz knocked it out of the park with her awesome customer service! She showed me that she cared and the speed of her resolution was phenomenal! Thank you Liz! You really are creating an awesome experience for your customers!!!
March 25, 2021
Google Public Storage Keith Murphy
She was of great assistance and knowledgeable of the property. Was not pushy. She very customer oriented. It was a pleasure doing business with her. Keith
March 14, 2021
Google Public Storage Justin Kapustij
Thank you a lot Liz for being extremely helpful and making it a very smooth process to get a storage unit.
February 3, 2021
Google Public Storage Korry Hofer
I didn't actually rent a unit; I just wanted to shop around and see how prices compare to the other storage options, and the extremely helpful attendent that was on duty named Windy, (not Wendy, which I thought was kind of cool) had an answer for every question I asked, and even took a few minutes to show me all the nifty and convenient ways available to pay the bill. All in all, I was very pleased with the experience, as finding genuinely nice and helpful people in customer service is rare.
December 5, 2020
Google Public Storage Sandra Anderson
November 13, 2020
Google Public Storage Lashawn Dyson
Windy was so wonderful and very helpful with this whole process. I recommend this location to anyone.
November 13, 2020
Google Public Storage Tiara Mack
Windy was amazing she was very friendly and very helpful.
November 13, 2020
Google Public Storage Chris Collins
Wendy was such an attentive and caring staff member and I was pleasantly pleased with her customer service! Wendy went above and beyond!
October 27, 2020
Google Public Storage Hannah Earle
Ms. Windy was amazing. She helped me with all of my questions and i would totally recommend to all my friends and family. It i could give more stars i would. Thank you for the great customer service.
August 21, 2020
Google Public Storage Darren Holcombe
Denise is awesome!!
May 8, 2020
Google Public Storage Tabetha Loughary
March 26, 2020
Google Public Storage Kim Belmore
The property manager there is the nicest lady ever. She was very helpful and explained everything. Very best service
March 7, 2020
Google Public Storage S. Queen C.S
January 22, 2020
Google Public Storage G T
I have used this place for YEARS. I mean years. They prices were great to begin with but recently went up so I left.
January 8, 2020
Google Public Storage Debbie Johnson
Mmm. I'd give them a zero if I could. They used to have great service when Angi was there. She was always Personable and Professional. :(
October 25, 2019
Google Public Storage Dell Stansberry
Very helpful. I would recommend it. please ask for Shae she is awesome and patient and knowledgeable about her job.
October 12, 2019
Google Public Storage Walter Smith
Thanks for your help Shea !!! She is the best ❤️
August 23, 2019
Google Public Storage Terry Belton
Come rent with Shea
July 24, 2019
Google Public Storage Mikala Jones
Shea has great customer service!
July 15, 2019
Google Public Storage Nat Fuller
I pay at this public storage a lot and the ladies in the office are always nice !
July 7, 2019
Google Public Storage Breel Jango
July 3, 2019
Google Public Storage Gwendolyn Smith
June 30, 2019
Google Public Storage Ketrial Johnson
June 29, 2019
Google Public Storage Burn Book
Best service I’ve ever had!!!!
June 18, 2019
Google Public Storage Skylar Bennett
Shea was so helpful when i came to this location to pay my rent. She was so kind to me. Thank you for your help!
June 3, 2019
Google Public Storage Princess Sarah
May 28, 2019
Google Public Storage Mary Flemming
Shea is always so friendly and helpful!
May 25, 2019
Google Public Storage Myke Ramirez
They help you with your storing needs
May 13, 2019
Google Public Storage Nicole Matthews
Honestly jelyn made the process to easy and smooth thank you so much
April 29, 2019
Google Public Storage Jerry Knight
I needed to pack away some odd items and the young lady at the desk help me find the correct boxes for what I needed
March 6, 2019
Google Public Storage Stephanie
February 13, 2019
Google Public Storage T
February 6, 2019
Google Public Storage Chakea Hingleton
January 20, 2019
Google Public Storage Bran Do
Great customer service. I am so glad I found this place.
December 5, 2018
Google Public Storage Roslyn Rush
I went in to pay my daughters bill and Jelyn the manager there was really helpful !
December 4, 2018
Google Public Storage Amber Gantt
Shea is an amazing worker!!! Her customer service and drive to make sure that all customers are taken care of is awesome. I was highly satisfied with my visit with this store.
December 4, 2018
Google Public Storage T Green
Great customer service from the staff very professional and pleasant
November 7, 2018
Google Public Storage Peaches Scarborough
Enjoy going to make payment to public storage. They have some awesome young lady's that work there. Every time I go back I feel like we been knowing each other for years. We have great conversation with each other. Thanks again for making me feel at home 😆
November 5, 2018
Google Public Storage Maya Houston
Erin was friendly and knowledgeable. She made sure I got what I needed and let me know that if I had questions or needed to make changes that she would be there to help.
October 31, 2018
Google Public Storage Kathy Davenport
Excellent service Shea has a great customer service. The property is always clean when I come.
October 26, 2018
Google Public Storage Armand Jackson
Whenever i need storage i goto public storage on plumbers rd. Shea is amazing and her custumer service skill are out of this world. Thank Shea for the help.
October 22, 2018
Google Public Storage Josef Martin
Jelyn was great, excellent service and helped me make a payment very easily!
September 21, 2018
Google Public Storage sterling white
Erin is the best! Would absolutely recommend!
August 30, 2018
Google Public Storage Ashley Phillips
August 28, 2018
Google Public Storage Shairon Davis
Erin was awesome she help me with a difficult situation that I was in and made the storage process so easy thanks Erin you Rock
August 25, 2018
Google Public Storage Freddy Hernandez
August 23, 2018
Google Public Storage A Perry
Friendly staff my move in went smooth would recomennd
July 23, 2018
Google Public Storage Kammi Carter
Bobbi was awesome. She explained everything thoroughly and even gave my little pup some water because it was hot out. Very attentive. Will definitely recommend her services to anyone looking for a storage place.
July 11, 2018
Google Public Storage Hayley Lichtenfels
Will definitely use this place again whenever i need a storage unit! Erin helped me and she was amazing.Took the time to walk over to the unit and let me see inside, and was very helpful with setting up the online account for payments. A great person to represent the company.
June 2, 2018
Google Public Storage John Faden
I went in to inquire about a unit, and was so impressed with Ms. Erin, knowledge of the type of space and she seems to care about my need . She is very professional. If I could give her a higher rating, I would. I am renting a unit on 06/04/2018
June 2, 2018
Google Public Storage tineda livingston
Erin is all some loved how she was so helpful.......
May 28, 2018
Google Public Storage Val Cochran
Great personal and professional experience - wish all businesses worked this way!
May 27, 2018
Google Public Storage Maria Stinson
May 24, 2018
Google Public Storage Missy Carls
Called in for help making payment online, Erin took care of everything and was very pleasant.
May 16, 2018
Google Public Storage Ian Frechette
Erin was very helpful. A wonderful person to talk to. A shining ray of light in an otherwise dark cold world.
May 11, 2018
Google Public Storage Tarence Thames
May 6, 2018
Google Public Storage Alyssa Martignetti
I went today to sign for my storage unit and had a great experience. Bobbi was very polite and helpful in making sure to explain everything to me clearly!
April 29, 2018
Google Public Storage Leonard Corbett
I had a reeeeaaaaaaallllyy good experience here. Erin went the extra mile to help me out with all my needs and made sure everything got taken care of. She was very friendly and I am very likely to recommend this place.
April 13, 2018
Google Public Storage Detroit Jayy
Erin has great customer service and she was a pleasure to work with
April 2, 2018
Google Public Storage Kelly Bradshaw
Erin is the most amazing manager!! She answered all my questions and wasnt pushy. Always like public storage and I loved working with erin!
March 26, 2018
Google Public Storage Sarcas Mandink
Erin was knowledgeable and helpful. She presented all my options to get the right size and even helped with packing advice. Would definitely recommend. Very friendly as well.
March 4, 2018
Google Public Storage Niki Powell
February 15, 2018
Google Public Storage Wendell Booker
She was great
February 14, 2018
Google Public Storage slickeast
Erin is very friendly and knowledgeable.
January 27, 2018
Google Public Storage jessy kowalik
Erin was wonderful and a great help
January 3, 2018
Google Public Storage Lashanda Kinard
Worst experience ever....Rates are constantly changing. I've had my unit for almost 8 months and recently went to move some things out. To my surprise it had rained in my unit (probably the entire 8 months) Rats pellets were thrown in the corner of my unit. My furniture is ruined and Public Storage wants to take no responsibility for the leaking roof in their building. Which they have acknowledged and said they will try and fix next week. In the meantime the remainder of my belongings has to remain in the same damaged unit. Which a winter storm advisory is in effect as I'm typing. The district manager Paul Seachrist offered no help or apology!!!! He was rude unprofessional and took no fault in the unsanitary and poorly kept building in which he manages.
December 15, 2017
Google Public Storage Joshua Osborne
Erin was incredibly knowledgeable and helpful, great customer service. I'll definitely recommend public storage to my friends.
November 29, 2017
Google Public Storage Kevin McCaskill
Sales manager was awesome, I would definitely recommend this site. The units were clean and the initial process of getting the unit was smooth and didn't have any issues.
November 5, 2017
Google Public Storage Jessica Musser
Jasmine was fantastic and made the moving in process smooth and easy!!!
October 31, 2017
Google Public Storage Stephanie Patterson
The mgr lives on site & is never in the office
October 29, 2017
Google Public Storage Edward Middleton
Erin was helpful, professional, and courteous. She stayed in contact concerning my appointment and, when I got there, she explained everything til I was comfortable.
September 7, 2017
Google Public Storage Hurley Johnson
Erin helped me, when she didnt have to.... I really appeciated it, thank you, for you excellent customer service!
September 3, 2017
Google Public Storage Amanda Flint
Continuously raised rates on units. Never fixed any of the true problems. I was with them for several years. The first unit I was in, the light didn't work. They kept saying they'd replace it or look at the wiring but never did. At that time it was the cheapest unit I could find within a convenient area. Moved to a larger unit later on that was at the back end, near a large wooded hill. Unit smelled of moisture but I needed to move my belongings in that day as I needed the larger unit immediately. They replaced the external doors to the buildings, from doors that could be held open while moving, to doors that automatically swing shut, and HARD, making it impossible to move larger items unless you had something HEAVY to hold the door open. The final straw came for me when they decided to replace the doors to each unit. I received an ambiguous phone call mentioning property wide changes. That was it. The next time I went to my unit, I was locked out. They had cut my lock off, removed the door, placed new ones on with new locks. I went back during office hours and was given the key but they insisted that nobody entered my unit. Opened the door to my unit and my belongings had been moved around and a stack of boxes had fallen over. Called corporate and was ensured someone would follow up. Five days later and I've heard nothing. I've moved out and will never rent from any public storage ever again. They don't treat their customers nor their belongings with respect.
August 24, 2017
Google Public Storage Tyler Floyd
Elaine provided great customer service. I would strongly recommend to others looking for affordable storage in the columbia area.
July 3, 2017
Google Public Storage John Pokey
Emily has done a great job in assisting me
May 2, 2017
Google Public Storage Dee D
Had my unit broke into just 5 days after moving my stuff into the unit. How funny is it that the gate was left open that night and the camera's were not working, also there were other units broke into that month with the same thing gate left open and camera not working. BEWARE, STAY AWAY!!!
April 16, 2017
Google Public Storage William O'Shields
Jasmine did a wonderful job of checking me into my storage unit and is very friendly. If you decide to reserve a storage unit online, I highly recommend the express check-in. It substantially cuts down the time you have to wait to sign the paperwork. Great experience!
April 3, 2017
Google Public Storage byron M
Jasmine was very polite and knowledgeable.
April 1, 2017
Google Public Storage Thomas Green
Very informative...save me time and pain on purchase of bigger unit. Great Customer Service
April 1, 2017
Google Public Storage Annie Diehl
Nia was great in helping me get everything in order, No complaints! She made it simple and easy!
March 25, 2017
Google Public Storage Jeremy P
Nia was very friendly and ensured that everything I needed was fulfilled. She went the extra mile to guarantee the security and quality of my belongings!
March 22, 2017
Google Public Storage LA'TONIA Davis
During the 1st week of January, we needed a very short-term storage unit. Nia was the manager on duty at that time. She was courteous and very professional in her explanation of all of the fine print details. The contract actually stated fees to be charged based upon selection of insurance and the prorated charges differed also. We appreciated Nia's willingness to make note on and initial the printed contract to ensure that if we were charged incorrectly, she had verbally explained that no fees would be incurred and be reimbursed. Thankfully, all was processed correctly. Thank you Nia!
March 18, 2017
Google Public Storage Alonzo Canzater
Nia treated us very good,and helped us with everything we needed and wanted.Thanks
March 17, 2017
Google Public Storage Adam Kirk
Nia was very polite and professional. She was helpful and answered all questions. We would encourage anyone to use this company.
March 15, 2017
Google Public Storage Tammy Lenard
I came in just to inquire about some prices on units and Jasmine was beyond helpful and friendly , she went over everything in detail and took her time with me so that I understood completely about everything . I would totally recommend any one to come to this location . You have a great employee on your hands !
February 18, 2017
Google Public Storage tamara lawrence
Nia did awesome job!!!! No complaints
January 7, 2017
Google Public Storage Virginia Smith
My boyfriend Alex Crawford rented a unit with Nia on Dec 30th. Nia was great and showed him the best unit for our needs. She also made sure that he got the items he needed to protect our bed while being stored. Thank you Nia for such a great job.
December 28, 2016
Google Public Storage LATONIA DAVIS
December 13, 2016
Google Public Storage Ari the Mermaid
I only needed a storage unit for a short period of time over the summer but during that time period the employee (Jasmine) helped me out so much. The unit was very spacious and not too much. It was hard to find a unit in Columbia during this time that could fit all the items in my room. Thank you for your help!
November 29, 2016
Google Public Storage Laurel Homan
very friendly staff that helped me with storage needs
October 3, 2016
Google Public Storage waltw2010
Nia, was very courteous..
September 15, 2016
Google Public Storage Donna Howard
Great facility! Manager was extremely helpful, professional, and welcoming. Awesome customer service and I highly recommend.
August 7, 2016
Google Public Storage Austin Sease
July 27, 2016
Google Public Storage Laura Harris
Jasmine was very helpful in helping secure and fill out the paperwork for my storage unit. She was a pleasure doing business with!
June 25, 2016
Google Public Storage John Booth
Jasmine was a pleasure to do business with. She was so helpful and was eager to answer any questions I had. I can honestly say that if it wasn't for Jasmine, I would have gone elsewhere for a storage unit. I have worked in an industry for over 30 years where public relations is very important. Rarely do you find someone as pleasant and helpful as Jasmine. Keep up the good work.
June 1, 2016
Google Public Storage Tray
Great customer service...She is very informational about the size of units. Always pleasure!!
May 30, 2016
Google Public Storage Joyce T
Came in looking for storage for a later date. The manager on duty was very helpful i believe her name was Diedra. She was very knowledgeable about the ways to store my belongings and how to protect my stuff. I will definitely be back to rent from her when the need arises.
May 30, 2016
Google Public Storage Keyonesia Williamson
Ms.Diedra, is awesome she helped me find the storage unit I was looking for and then sold me some boxes that she knew I needed . Thank you so much !
April 29, 2016
Google Public Storage Lori “Pinnk Hulk” S
Diedra was very friendly and helpful.
March 18, 2016
Google Public Storage bg stiles
Always a great help... Very friendly... Nikki is one of the first I've dealt with and the rest of the personal are very very nice and professional with me..
February 22, 2016
Google Public Storage Teneesha Hines
Ms. Diedra was very professional and showed very good knowledge about her duties as a property manager. Will recommend this property to others, great job thank you for your hard work.
February 17, 2016
Google Public Storage Wes Taylor
Great people! Very Friendly
January 25, 2016
Google Public Storage J. Stilwell
Great place and manager. Very helpful.
November 19, 2015
Google Public Storage W E
Nia did a great jobs with me and second payment for my storage in another space and was very courteous and patient answering all questions I had regarding my account thank you public storage Nia.
October 20, 2015
Google Public Storage Brittney Clark
A huge relief!! My mother was effected by the SC flood and we had tons of items to move from her house. The woman that help us, Diedra, was incredibly helpful, compassionate, and answered every question we had. We were there forever and she was very patient the whole time. It made a very tough situation less stressful. We strongly recommend this location for all. Thank you Diedra for your help.
October 18, 2015
Google Public Storage Javen Fenchel
Great location, awesome manager.
September 16, 2015
Google Public Storage Karol Boyd
Diedra did an excellent job providing me with excellent customer service. She was extremely knowable and my move in was a smooth pleasant experience.
August 26, 2015
Google Public Storage Kimberly Roberts
The Manager was very helpful knowledgeable. He went above and beyond to answer all of my questions. I highly recommend this company!
August 6, 2015
Google Public Storage Clariesa Thompson
Takira was very pleasent and helpful and got me the right storage for my things
July 10, 2015
Google Public Storage Mikey Jones
I had a great experience. Angi did amazing and everything to meet my needs. I would recommend this place to anyone.
July 8, 2015
Google Public Storage Josh Sanders
Great experience! Angi was very helpful and I would recommend this location to anyone wanting a great storage unit and excellent customer service.
July 4, 2015
Google Public Storage Robert Vineyard
Stopped in for pricing and spoke with Angi. She is very friendly and helpful.
July 4, 2015
Google Public Storage Gwendell Fogg
Angi is always very helpful and sweet.
June 28, 2015
Google Public Storage Jarmar Mcclary
The customer service was great... Niki the rep, was a class act.
June 18, 2015
Google Public Storage Angela Marklin
Friendly, knowledgeable staff! Very helpful with all my storage needs. Manager helped me get the best deal!
May 14, 2015
Google Public Storage Hannah Marks
Great experience. Very easy to understand and sign up. Angi was a huge help and very nice and easy to get along with! She really made us feel at ease and happy to be storing our stuff here.
May 12, 2015
Google Public Storage Jennifer LaRue
very knowledgeable staff who answered all of my storage questions. clean facility.
April 8, 2015
Google Public Storage Peter Eastwood
Great staff. Very friendly and answered all my questions.
March 12, 2015
Google Public Storage phyllis smith
Kimberly was great she made sure I understood everything and was a great help
March 11, 2015
Google Public Storage Michele Pearson
Great facility excellent location
March 11, 2015
Google Public Storage angela bishop
Fantastic folks. Highly recommend.
February 11, 2015
Google Public Storage Woody Moore
Angi is very helpful. Great customer service!
January 17, 2015
Google Public Storage EkVita W
Angi was very nice and answered all my questions. Great customer service.
December 20, 2014
Google Public Storage James Mahady
I would recommend this property just because Ms Anti has great customer service and cares about her customers.
December 1, 2014
Google Public Storage Cadedra Nolan
If they had 10 stars Angi would receive that rating. She is excellent at providing all the information I needed to make my storage completion a success. She has an excellent personality. One of her customers came in and she knew her by her name. It’s great to have staff that knows the customers by name. She was able to address all my questions and concerns. Public Storage should be proud to have Angi as an excellent staff member that will make you feel comfortable and glad to select this particular Public Storage location.
November 24, 2014
Google Public Storage Rodney Mcclinton
I have had a unit at this location for some time now and though I am late a lot angi and niki have always understood that things come up and have helped me out. I would recommend this location to anyone
October 23, 2014
Google Public Storage Susan Price
Manager was very informative and able to provide solutions to my various moving and storage scenarios
October 16, 2014
Google Public Storage Caleb S. Varnadeaux
Angie did a fantastic job & I couldn't be happier!
September 10, 2014
Google Public Storage kathleen bovian
What a great storage experience! Everyone was pleasant! I highly recommend them!
September 10, 2014
Google Public Storage Rome Boston
Great staff. A pleasure to do business with
June 11, 2014
Google Public Storage Iley Joseph
It went well. Takira was very helpful. Highly recommend in future.
May 28, 2014
Google Public Storage April Gerald
Rachell was fantastic at this location highly recommend to others needing storage
May 16, 2014
Google Public Storage Zeneidi Chavarria shine
I stopped in for pricing on a unit and and the customer service was great.
April 29, 2014
Google Public Storage Josiah powelk
Satisfied all my storage needs
March 26, 2014
Google Public Storage Kenneth Etheredge
Lovely, Jane was very helpful
March 4, 2014
Google Public Storage Janey Bickley
Very professional. Rachel is always smiling and courteous. Strongly recommend to anyone who needs storage.
March 3, 2014
Google Public Storage A Cloud
I have had a unit at this location for a long time. I have never had a bad experience with Rachel. She has always had a smile on her face when I walk in and is always very friendly to me. I would recommend this location to anyone that needs a storage unit.
February 21, 2014
Google Public Storage Robert Rich
Shakita has been a great help she delivers five star customer service everytime I have came into the office
February 21, 2014
Google Public Storage Timothy Dinkins
Shakita was a great help today during auctions she was here to answer any questions that I had with a smile great customer service
January 18, 2014
Google Public Storage Dennis King
Went to public storage yesterday to rent a storage and was helped by a nice young lady named Shakita she was sweet and patient with answering all my questions. I recommend you go there to get a storage you are guaranteed great customer service with a smile
December 24, 2013
Google Public Storage Persephone Murdaugh
IF YOU NEED A STORAGE UNIT...GO SEE MS. RACHEL AT PUBLIC STORAGE ON PLUMBERS ROAD ONLY!!!!! I have had a lot of possessions and living in Columbia for 16 years I have had a lot of different storage units. I have never been so respected, appreciated, and understood by any of them except Public Storage on Plumbers Rd. Before I moved to this location I was at another location and the manager was so nasty that I had to find another one. I fell in love with this storage unit so much that I have kept it so long even when it was empty, just in case I needed them again and they might be full. I absolutely love Ms. Rachel she has such a great personality and such an award winning loving heart. Listen bill collectors don't even call like she does to make sure you get that payment in. She works with you and she understands you as a mother/father, employed/unemployment checks; she's fair but still yet firm! I feel if more companies had managers like her they would thrive, as this location has.
September 27, 2013
Google Public Storage Brad Karwoski
Outstanding Phone Service.... Called in to ask for size of rooms Etc.... Star was Extremely Helpful and answered all questions asked.