Save Impression

Address

5902 Ringgold Rd
East Ridge, TN 37412
  • Rent and pay for your space online – today.

  • Move in during gate access hours.

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-954-7148

423-954-7148

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Onsite Manager Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-954-7148

423-954-7148

800-688-8057

800-688-8057

Move-In & Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    10'x10'
    Online only price
    $ 51/mo
    Online only price
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 51/mo $68
    Online only price
    1 unit left!
    Limited availability

    No Obligation

Self-Storage Near East Ridge
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 273)

March 14, 2024
Google Public Storage Betty Howard
March 2, 2024
Google Public Storage Josh Mackey
Rats, Roaches, and Rainwater. My parents paid for a space here for 10+ years. Went to clean it out and the door wouldn't stay up. Reported it. Took the lock off. Went back 5 days later and found another lock on the unit. Had to wait an hour with my paid labor for someone to show up. When the sour faced woman in the office arrived, she copped an attitude when asked about the lock. A phone call later, she informs me the door isn't fixed and tells me, "You're banned from my office." LOL Sure. The items in storage were riddled with rat nests and droppings, dead roaches, and water that has been running under the door and walls. Finally, in the past decade this 8x8 space has risen from $40/mo to over $160/mo. 2/10 Look elsewhere for your storage needs.
February 24, 2024
Google Public Storage Justin Kowalski
Very helpful and very relevant
February 17, 2024
Google Public Storage Oogie boy
Very nice units. The grounds are kept very well. The gate system works from your phone, or keypad...flawlessly.
February 10, 2024
Google Public Storage belly babys
Katelyn is sooooo wonderful!! You need more Katelyns at all the locations!!
February 6, 2024
Google Public Storage Belinda Richardson
My visit today was awesome. Thank you Sheri for being extremely helpful.
February 6, 2024
Google Public Storage Christopher Brady
Sheri was great such a big help!
January 31, 2024
Google Public Storage Amanda Lopez
Sheri was the best. She took her time to explain everything and didn't rush at all.
January 29, 2024
Google Public Storage JaQualla
Katelyn was such a big help! She’s very sweet, patient, and knowledgeable. While I ended up not reserving at her location… she still took the time to help me find another Public Storage location, rates, and reserve. Thank you for your help!
January 4, 2024
Google Public Storage Kiah
I went to this location several times and the door was locked each time while having an open sign. I was very displeased with this location initially, however, today I was assisted by Sheri and she was very pleasant and informative about the entire process. She also apologized for the inconvenience in the past and explained the reason why the door could have been locked. I’m glad I came back because I got exactly what I needed
December 14, 2023
Google Public Storage Kenzie Lu
Space was very clean and Sherri was extremely helpful!
December 4, 2023
Google Public Storage Demetria Jackson
Outstanding customer service. Very quick process. She was very pleasant. Come by and check them out.
December 3, 2023
Google Public Storage Krista Benton
December 3, 2023
Google Public Storage Krista Benton
November 18, 2023
Google Public Storage Daymon Baine
Michelle is Very knowledgeable and friendly..Highly recommended
November 2, 2023
Google Public Storage Richard K
I have known Shari since moving in a few months back. Always a casual, pleasant interaction. Today while she was making her rounds she stopped and we spoke about various things. Was working on my van and not having much luck with what was needed. When she came by we said our hellos and she continued her rounds. At that point I was able to finally make my troublesome adjustment. When she came back I told her she was my lucky charm in completing my work. That sparked out friendly get to know each other conversation. Thank you my little lucky charm, it was a pleasure getting to know you.
October 24, 2023
Google Public Storage Tina Barker
RATS! NO PEST CONTROL SERVICE! POOR MANAGEMENT ON LOCAL AND DISTRICT LEVEL! I lost over $8000 and 30+ years of memories and inventory that were ate up by rats. There was no preventative pest control service in place and when they found out about the infestation they never alerted the customers. Fast forward, my items were visited 3 months later after their ridiculous insurance paid me only $150 and IT STILL HAD RATS CRAWLING IN IT with no pest control in place!!
October 5, 2023
Google Public Storage Kaitlyn Angel
October 4, 2023
Google Public Storage Daniel Lopez
Good place to rent a storage and sheri was asome person.. explain you what you need to know bout the storage..
October 3, 2023
Google Public Storage LaKendrea Taylor
Great customer service from Ms. sheri
September 30, 2023
Google Public Storage Pepsie Kola
Nice
September 15, 2023
Google Public Storage Vered Krendel
Sheri took care of us. She was very nice and expliend everything and showed us the space before we got it.
September 1, 2023
Google Public Storage Sanmequail Smith
This is the best storage I have had … (Dustin & Mrs. Sheri is very awesome 😊
September 1, 2023
Google Public Storage Eyvett Hughes
Sheri is very informative and resourceful. Beautiful personality
August 26, 2023
Google Public Storage N R
Sheri at Public Storage was incredibly helpful and efficient during my storage rental process. She patiently answered all my questions, provided useful suggestions, and made the entire experience smooth. Her friendly demeanor and professionalism made me feel confident in choosing Public Storage for my storage needs. Highly recommend Sheri at the Public Storage.
August 25, 2023
Google Public Storage Jan Hanan
August 25, 2023
Google Public Storage Real Estate Drake
I had a mix up with my storage payment and Brooklyn was very patient and helped me get it resolved. She was very helpful!
August 22, 2023
Google Public Storage Michael V
Dustin is always ready to help and if he can't answer a question he will find someone who will very fast, great location
August 22, 2023
Google Public Storage Talia Tupyrrere
Dustin was very patient with my mother who is almost 90 years old and answered every single question she had with only kindness and patience, you don't really see that alot these days anymore
August 14, 2023
Google Public Storage Owner Operator
MICE AND RATS they will let your belongings get destroyed and will do NOTHING they will tell you file an insurance claim and not do anything about the situation there was constant poop and ants in my storage and ALL THE UNITS NEAR ME!! I told them for months and NOTHING!!! I moved and had to throw away half my stuff lucky I had renters insurance!!!
August 10, 2023
Google Public Storage Danny K
July 28, 2023
Google Public Storage Monieyon Nolan
Dustin was very helpful from the time I walked in and until I left he answered every question he kept a smile on his face and he made me feel welcomed he didn't rush me or seem annoyed by my questions. I would appreciate Dustin for being humble and so kind.
July 23, 2023
Google Public Storage gloria angeles
I had love the service I got today with Dustin he answered all my question great place 😘
July 20, 2023
Google Public Storage Travis Vaughn
Rebecca was fantastic! I was helping my brother (with mental disabilities) and she was so patient, understanding and thorough. She walked us through the process and explained and demonstrated how to use the app, multiple times for him. Rebecca was professional, caring and efficient. Also, the unit and property were clean, well-maintained and safe. Thank you very much, Rebecca, for making renting a storage unit such a pleasant experience.
July 15, 2023
Google Public Storage charles davis
Dustin was awesome, he helped us earlier this week and it was the easiest move I’ve had so far
July 15, 2023
Google Public Storage Steve Giles
July 3, 2023
Google Public Storage Living Dreamer
A guy named Dustin helped me with everything that I needed, and provided excellent customer service, definately a great storage option
June 10, 2023
Google Public Storage Melissa Hill
Dustin was so helpful made renting this unit the best decision I've made....
May 19, 2023
Google Public Storage Sly Dogg
Great and kind service
May 3, 2023
Google Public Storage Garrett Waller
Ms. Sheri is the Best!
April 23, 2023
Google Public Storage Marley Jr. Bobert
Sheri is always wonderful to work with. I'm glad I came to her store for my storage needs. Unfortunately, the storage has a rodent issue unless you choose the storage inside the building. Nothing was damaged, but rat and mice droppings almost everywhere.
April 23, 2023
Google Public Storage Carolyn Goulding
Thank you Shadda for all your help. You made this moving experience much more smooth.
April 12, 2023
Google Public Storage Jason Culberson
Great experience, Craig was a great help and a great asset to your company
March 27, 2023
Google Public Storage Dan Buck
Great service, outstanding staff
March 27, 2023
Google Public Storage Hope Malay
I have been in this unit for about five years my husband passed away and I was not allowed to get auto-pay because it was his account even with the death certificate but Sherry is the first one that has accomplished this for me and I am so appreciative thank you so much
March 27, 2023
Google Public Storage Rebecca Hutcheson
Sheri has always been very courteous and helpful about my rental space. I rented with Public Storage years ago at a different location. And they were great as well.
March 20, 2023
Google Public Storage Joshua Oliver
Updated - They fixing the door to the indoor climate controlled. They are saying it will be 3-4 weeks. I have been told this for several months but the seem to be taking action. They appear to be taking it serious.
March 7, 2023
Google Public Storage JC MidKnight
Wonderful working with them here. Staff was perfect and awesome. Friendly, easy, and very accommodating.
February 16, 2023
Google Public Storage Brian Mcallister
January 13, 2023
Google Public Storage cassie mills
January 9, 2023
Google Public Storage Michael Remetta
December 16, 2022
Google Public Storage Mr Fresh
Hello , Sheri was extremely helpful and polite, I will definitely recommend this location to all my friends and family, Thanks
December 1, 2022
Google Public Storage John Peoples
December 1, 2022
Google Public Storage orangegrove phone
Sheri was very helpful. Very friendly!
November 9, 2022
Google Public Storage Dale Smith
Sheri provides excellent customer service. She always does her best to take care of her customer's needs.
November 9, 2022
Google Public Storage Tyrek Young
Sheri was great handled all my needs with ease!
November 1, 2022
Google Public Storage Val Lewis
Sheri was very courteous and helpful
October 7, 2022
Google Public Storage Marvin Carter
Great service nice people. Very clean.
October 1, 2022
Google Public Storage Monica Walton
Sheri was very helpful and showed me around. Nice clean spaces. Enjoyed my visit and got great info.
September 6, 2022
Google Public Storage Judy Collora
Great customer service and nice storage units. Craig helped us when we mistakenly reserved a unit at the other location on Ringgold road, and he sorted through it all.
September 2, 2022
Google Public Storage Bobby Smith
Sherry did a wonderful job today we had a great experience today and thank very much for having us today
August 19, 2022
Google Public Storage Paige Minor
sheri is cool, got a deal !
August 14, 2022
Google Public Storage Aaron Hudson
Friendly and super helpful. Sheri helped us for everything we needed
August 12, 2022
Google Public Storage Kareem Josephs, P.E.
Mrs. Sheri is amazing. She thoroughly took care of my rental needs and even gave me a bottle of cold water on a hot summer day. I highly recommend this location and the wonderful staff working at this site.
July 21, 2022
Google Public Storage Brian Miller
July 8, 2022
Google Public Storage Paula Hedden - Cox
Great experience!! Sheri was great, super professional and helpful!
July 7, 2022
Google Public Storage Masie Leigh
Rebecca was very professional!!!
July 1, 2022
Google Public Storage SebastianAndBriiChey
Sheri was super nice and friendly helping me set up a unit and explaining everything thank you Sheri!
June 13, 2022
Google Public Storage Brian Oster
Quick and easy service.
June 11, 2022
Google Public Storage Melvin Young
They are great
June 7, 2022
Google Public Storage Lorraine Blevins
Sheri is so wonderful and very nice. I was unloading my U-Haul into my new unit and she came to welcome me. It was so hot outside. She was very thoughtful and brought me some cold bottled waters.
June 6, 2022
Google Public Storage Brandon Drew
Sheri is is such an amazing manager and wonderful help. I reccomend this place very much.
May 12, 2022
Google Public Storage Sherry Hulgan
Sheri J is the Best Customer Service I’ve had anywhere since COVID. Thank you so much for the easy & friendly service. Sherry H
May 6, 2022
Google Public Storage Fred wright
Sheri was very sweet and nice and helpful!
May 6, 2022
Google Public Storage Amber Bates
April 30, 2022
Google Public Storage Kelvon Owens
Very nice lady and respectful and helpful Ms. Sheri...thanks for the great customer service
April 25, 2022
Google Public Storage R M
April 21, 2022
Google Public Storage Eric Clark
Sheri took care of my rate decrease of my unit and also helped with safety issue. Thanks
April 4, 2022
Google Public Storage Priss Eva
Price going up
March 28, 2022
Google Public Storage Tammy Summey
I had Karen she was great, very kind and nice property nice and clean
March 5, 2022
Google Public Storage Danny Waller
This is the most expensive storage facility in town and don't get behind they will hit you for every fee in the world. I am surprised they don't have parking meters in the lot. They are horrible
February 4, 2022
Google Public Storage claudia adkins
Just what my husband and I were looking for for our seasonal storage items. Nice, clean, and everything went smoothly. When we got there to get our lock and whatnot the lock was missing keys. Raven was so helpful and nice. She replaced the lock with no problems .
January 28, 2022
Google Public Storage Scarlett Michelle
January 28, 2022
Google Public Storage BRIANA DERRICK
December 12, 2021
Google Public Storage Joshua Smith
Raven was very helpful and efficient, and very prompt. Overall my experience with public storage is going great!
December 10, 2021
Google Public Storage Amber Hunt
October 29, 2021
Google Public Storage Devin Grady
Katelyn was beyond helpful was very respectful definitely will come back
September 28, 2021
Public Storage Jenny Wooten
If you are in before 9 pm can you get back out
August 9, 2021
Google Public Storage Alex Ackermann
Katelyn went above and beyond in assisting my family in our transition. Utilizing Public Storage was a blessing, and she helped make our move smooth! Highly recommend this location!
August 7, 2021
Google Public Storage Lisa Deen
Katelyn was fantastic to with!
August 6, 2021
Google Public Storage Chasity Davis
Customer service was very nice. Katelyn was very professional and was very on point with the information provided. Thanks ❤️
July 25, 2021
Google Public Storage jinx tattoo
Only issue is they don't like having the same customers, every few months the price increases. It like they want you only temporarily but then drop rates for new customers.
July 21, 2021
Google Public Storage Redd Swann
June 27, 2021
Google Public Storage Tisha Long
Good lord the storage been is totol to freak to high.specialy for poor people try to make end meat.is try there best to keep with there payment.that is all they have
June 24, 2021
Google Public Storage Juan Sontay
June 11, 2021
Google Public Storage paulette ray
May 25, 2021
Google Public Storage Mary Elizabeth Belt
May 23, 2021
Google Public Storage Steve Helton
May 9, 2021
Google Public Storage Kimberly Caslin
Ms Karen has given the best customer service and she's a very nice and sweet lady 😊
May 7, 2021
Google Public Storage Mike Brantley
Karen C was very helpful during our rental process. She made sure we got the right unit for our items and made it a very pleasant experience!
May 7, 2021
Google Public Storage Kendra Willman
Karen was the best! We had a great experience and she has the best personality. I know my friend hints will be in good hands.
April 9, 2021
Google Public Storage Katelan Chasteen
Karen C. Was so personable and really helpful! She made our process of moving much easier and I’m glad we’re using public storage!
April 2, 2021
Google Public Storage Jaselyn Brown
Thanks. Very nice people.
March 28, 2021
Google Public Storage Jacqueline Henderson
Rebecca was GREAT! She was very nice. She made sure we had everything we needed. We definitely chose the right place.
March 18, 2021
Google Public Storage Maryjane Carter
March 13, 2021
Google Public Storage William Heath
February 11, 2021
Google Public Storage Kemi R
February 7, 2021
Google Public Storage dana Ralston
I have had nothing but positive experiences at the 5902 ringgold road location because the manager.there understands my anxiety and depression issues and always explains things where.i.can.understand them. She never makes.me.feel.like i am a burden. I always leave with a smile.on my face because.beth always has one on hers...lobe thos.place!!! ipatient with me and does not make me feel like i am a burden..i always have a smile on my face when i leave.because she2tbem.them..isShe.ispatient and.
December 15, 2020
Google Public Storage Samantha Brown
Beth & Sheri were awesome and made time to help with everything!
November 25, 2020
Google Public Storage Emjay Carter
November 17, 2020
Google Public Storage Keep Tryin'
A very clean secure and efficient place. Beth was awesome and very nice. Wish everyone with this good!
November 13, 2020
Google Public Storage Keri Svoboda
November 11, 2020
Google Public Storage Stanley Keith
Good Service
November 8, 2020
Google Public Storage robert watkins
Beth was super helpful always see her keeping the business clean.
November 3, 2020
Google Public Storage Shelly Crane
Beth was fantastic! Thanks for everything!!!
October 25, 2020
Google Public Storage chatt-a Porsche
My thanks to the Beth, the Manger, for going the extra steps in helping my wife with the problems of cleaning out her late Aunt’s storage unit. She made a stressful process easier.
September 24, 2020
Google Public Storage Tony Hargis
Beth was very helpful. She is great with her customers. Thank you
September 12, 2020
Google Public Storage John Lewis
Beth was really great nice and polite.
September 4, 2020
Google Public Storage Shannon Williams
Beth was very helpful
August 8, 2020
Google Public Storage Tai Norman
Danielle was fantabulous!! 😊 Great customer service at this location. Expect service above and beyond the competition! 💯😊
August 4, 2020
Google Public Storage tim anderson
Kaleb was the best in helping me get my first storage unit
August 1, 2020
Google Public Storage Shateria Smith
July 29, 2020
Public Storage Ann Waterhouse
What size units do you have?
July 29, 2020
Google Public Storage Michael Gurley
It's is a clean storage area only downside is the units are very hot in the summer. I'm sure very cold in the winner there is not much ventilation inside of the buildings
July 17, 2020
Google Public Storage KIRTI PATEL
July 13, 2020
Google Public Storage Rusty Lacy
July 3, 2020
Google Public Storage Jeremy Holder
Very helpful group of people
July 2, 2020
Google Public Storage Angie Owens
Kaleb did a great job explaining everything to me.
June 6, 2020
Google Public Storage Vincent Turocy
Danielle was very helpful and knowledgeable about the facility. Thank you. Quick and easy process.
June 2, 2020
Google Public Storage Jeffrey Lanum
Enjoy their Attitude and the customer service atmosphere they provide.
June 2, 2020
Google Public Storage Yolanda Williams
Tanya was always very friendly every time I came in! She was very helpful!
June 1, 2020
Google Public Storage Rebecca Overley
As a current customer of Public Storage, I have always been impressed with the high standards of the Managers, first Katie, and now Tonya, and their staff on how well this facility is maintained and managed! My appreciation and thanks to Tonya on solving a problem to rent another unit!
May 29, 2020
Google Public Storage Amanda Meyers
Very sweet very nice thank u katy
May 28, 2020
Google Public Storage Terrance Simmons
Tonya was awsome!!!
April 2, 2020
Google Public Storage Ashley Frasier
March 14, 2020
Google Public Storage Adam Vogelmeier
Used this place for my storage for about six months with no issues. Would use again
March 9, 2020
Google Public Storage Carol Brown
Katy is always very courteous and helpful when I have been in to pay for storage units. Prior to back surgery in January, 2020, she has even go e above and beyond to open the door and come back and close it for me!!☺
March 3, 2020
Google Public Storage COLEEN CROWNOVER
February 26, 2020
Google Public Storage TALLNSEXY
I truly love this storage company.... they worked with me when I didn't have my autopay payment... and I also love that it has 2 entrances to access your storage....
February 17, 2020
Google Public Storage Vanessa Jackson
It was nice
February 16, 2020
Google Public Storage khloe bug
February 15, 2020
Google Public Storage Maggie Mizwa
Katie is great and location is always looking good 🥳
February 8, 2020
Google Public Storage Steven Chaney
Facility is clean and Staff is friendly and helpful
January 17, 2020
Google Public Storage Kevin Smith
This is a really nice storage facility and I like that it is indoors.
January 12, 2020
Google Public Storage Christy Williams
Katy and Tanika were great... They were pleasant with an eagerness and willingness to assist. I reserved the wrong size but they worked hard to find me one that was more of what I needed... Thank you Ladies... You’re the true MVP’s.
January 4, 2020
Google Public Storage Angie Wang
I want to say miss katie at public storage is so friendly and helpful when u go in the door. So stop by and say hi just to brighten your day
January 4, 2020
Google Public Storage Greg Sheffey
Nice and clean facility
December 10, 2019
Google Public Storage Ludwig Du toit
December 7, 2019
Google Public Storage Greyson Free
Katie is the best she is super nice and made everything super easy would highly recommend going here for your storage needs
December 6, 2019
Google Public Storage Hayley Green
December 6, 2019
Google Public Storage Carl Bunch
The lady at public storage really helped my family out when we were having trouble with our unit
December 6, 2019
Google Public Storage Haley Baggett
I absolutely love this location! Katie is an absolute doll and is always so kind and helpful. I always reccomend this location any time I talk to someone needing storage units!
November 25, 2019
Google Public Storage Elliot Ortiz
The service they provide is great
November 14, 2019
Google Public Storage Darlene Stoddard
Katie was very nice and helpful
November 12, 2019
Google Public Storage Precy Fernandez
November 1, 2019
Google Public Storage Tonya Mcreynolds
Katie was amazing and has excellent customer service skills
October 29, 2019
Google Public Storage Shayna Kachel
I came here not knowing how this process works, but Katie was amazing in helping me choose the size I would need in the near future. I will definitely come back here!! Thank you!!
October 11, 2019
Google Public Storage Kristy Long
Katie was so nice and she was not being rude at all
October 6, 2019
Google Public Storage Samdm h13
Katie was super friendly and helpful. Very nice facilities and good prices. (I only said this last year because she told me to, to be honest they ask a high price for literally no service other than just watching over stuff)...
September 25, 2019
Google Public Storage Heather Beecher
September 23, 2019
Google Public Storage Yolanda Williams
Grey was an awesome employee who answered all of my questions! He took his time with me and it was much appreciated! He showed multiple units and explained the difference! He was Great!
September 19, 2019
Google Public Storage Christina Jones
Awesome people love katie and grey
September 11, 2019
Google Public Storage Ashley Peyton
The service here is amazing! Thank you, Katie!
September 11, 2019
Google Public Storage Charles
August 14, 2019
Google Public Storage Jason Shavers
Awesome people to deal with....
August 12, 2019
Google Public Storage Cooper Harrison
Katie was awesome helping me out Suggesting things that were very helpful if i ask a question i got a Immediate response that was awesome and helpful thank you Katie.
August 8, 2019
Google Public Storage cj mcnabb
Katie was super friendly! And very informative! Quick and easy!
July 20, 2019
Google Public Storage Marlena Sheets
July 18, 2019
Google Public Storage Paul Dye
July 10, 2019
Google Public Storage James Clary
Katie is the best
June 27, 2019
Google Public Storage Harv Freeman
Katie did an awesome job helping me get into the storage I needed. She wend above and beyond even though it was the weekend. 5 Stars!!!!
June 24, 2019
Public Storage James Bernard
Who bid on the public storages in East Ridge Tennessee in the last 3 weeks
June 14, 2019
Google Public Storage Tammy
Awesome experience with Katie. Very helpful and courteous. The facility was clean and I appreciate the security.
June 13, 2019
Google Public Storage Geno Cummings Jr
I have been renting from them for four months now. Great place and people also.
June 2, 2019
Google Public Storage Anton Anonymous
May 27, 2019
Google Public Storage Krista Stephenson
I came in to the store to rent a unit and April was the kindest most sweetest person and was a big help with all my storage needs
May 9, 2019
Google Public Storage Belinda Grimes
Tonya was a greathelp. We're ready to move in! Thanks for your help.
May 6, 2019
Google Public Storage Earline Green
Today was one of the most amazing customer service experiences I've had in a very long time....Brook was so knowledgeable, friendly, helpful and enthusiastic she went out of her way to ensure we were comfortable with the units that Public Storage had to offer that we went ahead and rented from this particular location, she gave us such a peace of mind about their facilities we knew there was no need to look anywhere else ......Thank Brook for all your help, knowledge and time, it was a pleasure and blessing to meet you.
April 24, 2019
Google Public Storage Justin Ratner
Very polite, helpful, and efficient
April 16, 2019
Google Public Storage Roger Ledford
Went there today nice and clean
April 12, 2019
Google Public Storage Rachel George
April was great she got me in and out with no problem and she was awesome
April 12, 2019
Google Public Storage Calvin Davis
April was a big help and amazing interaction!
April 9, 2019
Google Public Storage Vik Skorno
Moved some stuff
March 25, 2019
Public Storage Randy Chase
When is next storage auction in Chattanooga Tennessee
March 25, 2019
Google Public Storage Jimmy Waverly Parrish (sl name jimmyparrish)
Gate operation place
March 14, 2019
Google Public Storage Mark Franklin
April did an amazing job! Thank you!
March 12, 2019
Google Public Storage Dameon Ingram
Best experience in this situation
March 2, 2019
Google Public Storage Andrew Roach jr
Dont know to much about them
March 1, 2019
Google Public Storage Brandi Ray
April , Barbara, and Katie are very awesome! They are so helpful! Best storage unit in town!
March 1, 2019
Google Public Storage Debbie Anderson
Katie is Great with helping me. On what I need to move in
February 27, 2019
Google Public Storage Alvin Williams
I came to the East Ridge location to purchase a couple of boxes to use for some important papers and sentimental items. Brook explained to me the sturdiness of the boxes, and I was quite impressed with her thoroughness and professionalism! I’ve never rented a storage unit, but after speaking with her, if I ever need storage, I will definitely rent from Public Storage. Brook was smiling and very bubbly as soon as I walked in the door. She had a great attitude, and should always work with the public. It’s nice to know when a customer can come to a business and know they will be treated with respect instead of like an inconvenience. We need more smiling faces like hers in the public. I can see that she is an asset to the company for sure! Public Storage is the place to go for all your storing needs. I will be back in the future. Also, I just finished taping this box up, which was very inexpensive, and Brook was not lying. She knew what she was talking about. The box is very strong and exactly what I needed. Thanks Brook for going above and beyond, and for helping a new potential customer.
February 21, 2019
Google Public Storage Lee Cartwright
April and Katie have been the best on my rental at your East ridge location
February 14, 2019
Google Public Storage Joshua Adkins
Graham did great service today.very helpful. Would recomend this location to anyone looking for a storage in the area.
February 11, 2019
Google Public Storage candace biller
April helped my family find the perfect storage unit and went above and beyond and answered all questions we had. She helped us a lot and has great customer service.
February 3, 2019
Google Public Storage Hugh Reece
Katie is a fantastic! She makes the process easy. Having Katie at our location is a major plus for Public Storage. Thank you. Hugh Reece
January 27, 2019
Google Public Storage Deborah
April and Katie were so helpful and understanding of my storage needs. We checked other storage facilities and found the best people and deals with Public Storage.
January 22, 2019
Google Public Storage Evan Clinton
Indoor. Nice facility, but had some trouble at the counter. The employees were very helpful though.
January 14, 2019
Google Public Storage Tony Gonzalez
Much nicer and more secure. I use the storahe here from the previoys owners and got robbed. Inside job cops told me as owners kid was an addict. Never got my stuff back. Swore I would never use again. But these people took over and made major improvements.
January 12, 2019
Google Public Storage sandra lewis
They really keep a close eye on their customers belongings! They will contact you and inform you of anything they see suspicious going on with your storage space!
January 11, 2019
Google Public Storage Gary Wooten
Very nice and and enjoyable..April and Katie are a blast... Thanks for the help...
January 10, 2019
Google Public Storage Daniel The man
Very good storage company
January 7, 2019
Google Public Storage Fatimah Pullom
April/Kathy are very nice and polite they are the best
December 14, 2018
Google Public Storage Pat Wofford
Katy and April has the best customer service, I would recommend for all of you to go to them.
December 14, 2018
Google Public Storage Gayla Wright
Great service. April and Katie are fabulous. They get the job done done immediately. Would highly recommend.
December 11, 2018
Google Public Storage Ashley Bacon
April and Katie made my move into my storage so simple, the process was so simple and they set me up on autopay so I won't forget to pay it every month, if you need to store anything COME HERE and ask for April and Katie!
December 3, 2018
Google Public Storage Vincent Burks
Sheri was polite helpful nice energetic and respectful
December 3, 2018
Google Public Storage Jessica Williams
Vincent Burke is my boyfriend and we came in to rent a unit today and Kerrie was such a huge help to us. She was super nice,unfortunately she did not have a unit the size we needed available,so she reserved one for us at another location. I've never had anyone be so nice and help me like she did. She's an amazing sweet person. I'm gonna recommend every one I know to use public storage! Thank you so much Kerrie!!!
November 28, 2018
Google Public Storage Vanessa Cameron
April and Katie are the best, they got me in unit affordable for my pocket and easy access, great customer service.
November 16, 2018
Google Public Storage Jason Purin
April and Katie were great. They helped and answered all my questions.
November 10, 2018
Google Public Storage Chenika Ramsey
Kimberly was very nice and helpful.
November 10, 2018
Google Public Storage Dakoda Fresquez
Thank you Kimberly for the help
October 29, 2018
Google Public Storage Sadie Henry
October 19, 2018
Google Public Storage Lacey Bell
April and Katie were amazing at helping me get the storage unit I needed. April is a very personable and a pleasure to do business with.
October 3, 2018
Google Public Storage Jessica McGowan
Kimberly was very friendly and made the process of renting a unit quick and easy! Very sweet! Would recommend this location to anyone!!
October 1, 2018
Google Public Storage Abbe
I had a unit here for less than a month. I moved to another company that offered climate control after that. I hadn't moved most of my stuff in, but when I showed up (less than two weeks later) to empty the weird moisture control tub they sold me it was full and ruined. Although, I believe they would have helped to control the ridiculous humidity down here.. I also don't want to be forced to go to my storage unit weekly to empty a tub of moisture control beads.
September 30, 2018
Google Public Storage Mikel
April and Katie the two ladies who managed the front office were courteous and very helpful. Thanks for all of their help and I would recommend this place to anyone who wants to get a storage unit!
September 14, 2018
Google Public Storage Debbie Kennedy
September 3, 2018
Google Public Storage MR. Farmer
Had a lovely experience with Stacy today she was a joy to work with
August 20, 2018
Google Public Storage Jeffrey White
April and Katie are fantastic! Best public storage ever!
August 10, 2018
Google Public Storage Renee Robinson
April and Katy we’re lots of help! Great customer service!
July 29, 2018
Google Public Storage Kendal Lewis
Graham the property manager was a awesome help!
July 28, 2018
Google Public Storage Mac Attack
Very nice establishment! Customer service was outstanding. April and Katy were very helpful and made business very pleasant!!
July 22, 2018
Google Public Storage Arron Colby
April & Katie were very helpful and kind would recommend agai
July 17, 2018
Google Public Storage Katy Bagdon
April was wonderful stayed and got us all set up! Very happy with the service.
July 16, 2018
Google Public Storage Sybil Corcoran
June 23, 2018
Google Public Storage Tony Smith
Renee is awesome. She was very informative and professional. She made my move in easy and stress free.
May 29, 2018
Google Public Storage Wiggin Harda
April was our service agent was very helpful and super quick to get our unit. Fastest and smoothest lease process I have experienced!!!!
May 29, 2018
Google Public Storage Kimberly Glenn
April was extremely helpful in my experience and finding the perfect unit for my needs!
May 1, 2018
Google Public Storage Shinikka Dean
Renee was wonderful!
May 1, 2018
Google Public Storage Luxurytax
Renee helped me quickly get a storage unit and was pleasent every step of the way! I will be coming back for all my storage needs!
April 29, 2018
Google Public Storage Heather Horne
April is absolutely awesome! Moving sucks, especially twice in a month. But she literally made my whole day!!! Love her 💙
April 29, 2018
Google Public Storage Kay Martin
I Kay martin really enjoyed Ms.April was respectful mannaeable and very polite wish you.had more people like her she is.awesome
April 14, 2018
Google Public Storage Nita Elise
Barb and April are awesome!!! They really made me feel welcomed and took good care of me! I just love them!
April 7, 2018
Google Public Storage Ricky Parrish
Renee and Lola are wonderful they help me with all my questions and where very courteous will recommend them to everyone.
April 6, 2018
Public Storage Eddie Harvey
Do you have a bulging large enough for a dodge charger?
March 12, 2018
Google Public Storage M. Denise Johnson
Renee was very helpful
March 2, 2018
Google Public Storage cherie williams
Renee was great in helping pick out my storage unit. She answered all of my questions and was wonderful. I will recommend everyone I know to her.
February 27, 2018
Google Public Storage adam anderson
April and Stacie rocks! Place look real nice and safe! Recommend if you need storage come here.
February 15, 2018
Google Public Storage James Crittenden
Rene is so sweet and so helpful. Would definitely come back.
February 1, 2018
Google Public Storage Paige Dyer
Renee is the Bomb, help me settle in a storage unit at the last minute, if you need a storage building this is the place to come.
January 26, 2018
Google Public Storage Stacey Smith Lamberth
Was down on my luck and needing a place short term to store my belongings.. Renee went above and beyond to answer all my questions(i had many), and walk me through the whole process... Cant thank her enough for all her help... Highly recommend this location!!
January 4, 2018
Google Public Storage Laura Kilgo
Renee is excellent always kind and great service when I come in to make my payment
January 4, 2018
Google Public Storage Chris Gee
Renée was very helpful in getting us set up for our storage needs. Highly recommend going to see Renée any stretch!
December 31, 2017
Google Public Storage Raye Gentry
Renee was very helpful throughout the process of renting a storage unit. She was professional, kind, and understanding both leading up to and finalizing the rental transaction. She is an asset to the company and I will only work with her or another staff member in the future who uses a person-centered approach like her.
December 15, 2017
Google Public Storage Kellie Perkins
Renee was a great help with answering any questions office and property was clean came in with a frown left with a smile will tell all my friends and family about my experience
December 5, 2017
Google Public Storage crazy and wild
Amber was awesome on helping me get the unit i needed for my business. Excellent service thank you.
November 19, 2017
Google Public Storage Carlie Shaw
November 7, 2017
Google Public Storage Pam Southerland
The staff was very friendly and answered all my questions. They had some good suggestions to make the move easier. B-)
October 27, 2017
Google Public Storage Susan Crocker
Renee was amazing, very calm and pleasant to work with. Thank you to Renee for making a difficult situation a little easier to handle.
October 25, 2017
Google Public Storage Angela cronnon-evans
Renee is extremely nice and on top of everything. I choose to deal with her when down sizing my units as I get rid of items in my unit and she is very helpful with keeping me updated when smaller units are available. Do to me moving out of the country and having my belongings in public storage I felt very good about leaving my things in my climate control unit.
October 11, 2017
Google Public Storage joeann king
Renee was excellent and she really helpful. She also explained everything step by step.
September 20, 2017
Google Public Storage Lori Seibert
September 9, 2017
Google Public Storage Darlene Bagley
April was the individual who helped us. She was terrific, helpful and knowledgeable. You can tell she loves her job. She is a great customer service provider.
September 8, 2017
Google Public Storage David Bulman
Staff was very helpful - facility is clean and easily accessed
September 5, 2017
Google Public Storage Monique Choice
Ms. Renee is very nice and professional. She helps me everytime. She gives me all the information that i ask for. Ms. Renee always solves the problems i have. I love this Public storage.
September 3, 2017
Google Public Storage Grant Rappuhn
April is lit af fam. Awesome customer service.
September 2, 2017
Google Public Storage Renee Lawhorn
September 2, 2017
Google Public Storage Joshua Cargile
Renee helped us today and she was absolutely awesome. She educated on what was needed and didnt try to over sale us on anything. She was awesome!!! Go to Renee for all your storage needs or youll be sad you didnt!
August 29, 2017
Google Public Storage Chris Shattuck
Renee is always friendly and helpful with any questions and making payments.
July 28, 2017
Google Public Storage Willie Townsend
Renee was very helpful! And helped me make the best decisions to accommodate my needs ! 😉
July 27, 2017
Google Public Storage Yasin Ince
July 27, 2017
Google Public Storage Kristin Loyd
We love the staff!!! They are so helpful and polite!
July 1, 2017
Google Public Storage Karina Ward
April was awesome. She was helpful in every way possible. Very clean units, answered all questions, and was very friendly.
July 1, 2017
Google Public Storage Denise B
Very pleasant ,funny,helpful April and made the transition easy to my new home
June 25, 2017
Google Public Storage Roger Jeffery
I dealt with April today and she was amazing. Very friendly very helpful and would be glad to deal with her again. Keep smiling April
June 25, 2017
Google Public Storage Angela Johnson
Mrs April Help me out a lot and I thank her for her service she nice and I like doing business with mrs April Thanks public storage for helping me Mrs. Angela Harden
May 30, 2017
Google Public Storage Marvin Stars
My name is ALeathia Davis and I must say that" Renee" has exceptional customer service. She has patience and she cares about her customers. I feel special when I speak with her. As the years have passed I feel that customer service has depleted. It is very rare to find someone who cares. Who ever hired her must have seen her "superstar" quality. I want to thank Renee and Public storage for making my rental experience GREAT! !! Sincerely, ALeathia Davis
May 22, 2017
Google Public Storage Patricia Lovelace
Renee the Property Manager was Great. She helped resolve our issues when the other properties turned us away. She was friendly, outgoing and informative!!;+) Facility was Clean as well!!;+) Thanks Renee....U ROCK!!;+)
May 8, 2017
Google Public Storage Joel King
April was very helpful and informative. She did not have the storage size we needed, but looked up several locations and informed us of the units and prices and special offers available at those locations.
May 6, 2017
Google Public Storage Chris Rigenstrup
Hey came in the store and got greeted by Ali and Renee, I was looking for spaces, their customer service was great, they were very polite and helpful, I will definitely be coming back and referring people to your store
May 2, 2017
Google Public Storage Tasha Rambo
Renee is soo friendly and sweet. Very good customer service.
April 30, 2017
Google Public Storage Jennifer Brooks
Renee is friendly and very helpful!
February 17, 2017
Google Public Storage Jared Allmon