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Address

101 Harding Road
Red Bank, TN 37415

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-822-5801

423-822-5801

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

423-822-5801

423-822-5801

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Car Storage
  • Small, Medium & Large Storage Units
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    6'x6'
    Online only price
    $ 23/mo
    Online only price
    $1 first month rent
    Small 6'x6'
    • Inside unit
    • 1st Floor
    $ 23/mo $31
    Online only price
    $1 first month rent

    No Obligation

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    5'x10'
    Online only price
    $ 33/mo
    Online only price
    50% off first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 33/mo $43
    Online only price
    50% off first month rent

    No Obligation

  • Public Storage App Promo
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    5'x14'
    Online only price
    $ 50/mo
    Online only price
    $1 first month rent
    Medium 5'x14'
    • Outside unit
    • Drive-up access
    $ 50/mo $67
    Online only price
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 61/mo
    Online only price
    50% off first month rent
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 61/mo $82
    Online only price
    50% off first month rent

    No Obligation

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    9'x10'
    Online only price
    $ 64/mo
    Online only price
    $1 first month rent
    Medium 9'x10'
    • Outside unit
    • Drive-up access
    $ 64/mo $86
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x14'
    Online only price
    $ 89/mo
    Online only price
    $1 first month rent
    Large 10'x14'
    • Outside unit
    • Drive-up access
    $ 89/mo $118
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 103/mo
    Online only price
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 103/mo $137
    Online only price
    $1 first month rent

    No Obligation

  • Save Impression

    13'x14'
    Online only price
    $ 106/mo
    Online only price
    $1 first month rent
    Large 13'x14'
    • Outside unit
    • Drive-up access
    $ 106/mo $141
    Online only price
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Self-Storage Near Red Bank
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At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 304)

March 16, 2024
Google Public Storage Chad LeMay
The property was very clean. Sherry helped me with everything I needed. The location is perfect for my needs.
March 7, 2024
Google Public Storage Alicia Hyatte
Great customer service. Very clean storage units along with the lobby. Sherry was very helpful and answered all questions I had about renting a unit. I would highly recommend this facility to anyone in need.
March 3, 2024
Google Public Storage Jared
Sherry was very helpful. Online reservations was easy. Property was clean & in good area
February 21, 2024
Google Public Storage Jacob Laney
I was very impressed with the staff (Keith) and their ability to quickly and concisely prepare all the paperwork for my unit. Also, the property itself is by far the cleanest and most pleasant of all storage units I’ve had in the past. There’s even a dumpster you can use for your trash boxes and whatnot … & the Honey Bucket(porta potty) onsite is a very helpful and considerate amenity that not all storage facilities offer their tenants. Thanks again y’all! -JL
February 16, 2024
Google Public Storage Danny Blevins
The customer service today was great. Thanks, Sherry.
January 2, 2024
Google Public Storage Boris Milo
Very friendly and helpful staff.
December 22, 2023
Google Public Storage Brianna Blackwell
November 6, 2023
Google Public Storage Jon Jones
Sherry helped me with everything. the online reservation was simple the property was very clean.
November 5, 2023
Google Public Storage Mc Eddins
Sherry help me a lot the prices were pretty cool she help me find things and that she took me around and show me a lot about the property and stuff and I really appreciate her. She was really really nice sure it was really really nice and I hope to meet her again
November 4, 2023
Google Public Storage L G
Sherry is so professional and helpful!!! Very clean property. i will definitely recommend to family and friends thanks
September 5, 2023
Google Public Storage Kimberly Hamill
Sherry is absolutely amazing! Wonderful customer service. All around great experience!!
September 5, 2023
Google Public Storage Shawn Lyons
Sherry was just as helpful as could be when I was looking for a unit. The propety was well kept. I would definitely recommend giving her a visit!
August 26, 2023
Google Public Storage Johnel Munn
Great service by Karen!
August 26, 2023
Google Public Storage pam cole
August 14, 2023
Google Public Storage Jonthan Posey
Unit was clean, and the staff really took care of me!
July 15, 2023
Google Public Storage jarrett stover
Reserved a unit online. We arrived there at around 8 pm after a long day of moving things from Huntsville to Chattanooga only to be locked behind the gate at 930 pm. Tried using gate code to let us out and it gave us a customer service number that no one answered. Ended up having to knock on the live on site manager. Not friendly at all. Tried explaining that we thought it was 24 hour. Granted we should have read more into it but she was a absolute dreadful woman to deal with. Had I not already paid for unit I would have taken my business elsewhere. Do not recommend.
July 4, 2023
Google Public Storage Agora Phobia
Unfriendly staff.
June 6, 2023
Google Public Storage Justin Lofton
Keith was absolutely phenomenal when setting me up for a new unit. Highly recommend
June 5, 2023
Google Public Storage Rob
Karen was great
June 1, 2023
Google Public Storage Ronald Kilgore
Sherry was friendly property was clean cost is affordable
June 1, 2023
Google Public Storage clarence brogdon
Sherry is always nice. Lot is always clean. Prices are great.
May 14, 2023
Google Public Storage Aeneas Jackson
May 10, 2023
Google Public Storage Travis Gilroy
Karen was great
May 1, 2023
Google Public Storage Suzie Baiera
This is a great place to store your things. It’s clean, well kept and the management is great. Loretta was super helpful.
April 25, 2023
Google Public Storage Michael Hemby
Karen was great
April 24, 2023
Google Public Storage Donna Benton
April 23, 2023
Google Public Storage Nick Mills
April 18, 2023
Google Public Storage Cathe Thrailkill
Stopped by the office in Red Bank to make a payment at 3:10 today. The office door was locked and the sign on the door said We're open. The lights were out. Normal working hours are till 6:00 p.m. on their website. We waited for a few minutes and then the lady that works there came driving out from the back. I blew the horn and she looked but didn't stop. She just drove away. She could have at least let us know when she would return. We went to pick up our daughter and came back close to 4:00. No one was in the office. We live on the other side of town and this place is not just right around the corner for us. We called the office twice with no answer. We ended up calling Public Storage customer service. The lady we talked to did agree it was a poor way to run a business and transferred us to a rep that could take our payment. Only problem was he had to charge an extra fee ($20.00) for the payment service. I asked him to waive that since we were simply trying to get through this ordeal but he couldn't do it. The bottom line is if you need to leave your business, have someone else there and available or at least inform paying customers with a sign telling the circumstances and when to expect you are open again. There are plenty of Storage places around so if you are shopping do your homework on this one before you sign up. Update: We received a call from Public storage taking care of this. Sorry to hear the Lady manager had to leave for a family emergency. Sorry for my misunderstanding and thank you to Public Storage for caring enough to call a customer about this!
April 14, 2023
Google Public Storage Donna Lancaster
Sherry is very knowledgeable & professional. She goes over each step of renting a unit. I feel very safe when I go to place items in my unit. I would highly recommend folks using public storage units
March 9, 2023
Google Public Storage Scott Hudgins
sherry was helpful. property was clean. Online reservations easy.
March 2, 2023
Google Public Storage Miles Cook
Sherry was very helpful The property was clean Location is very convenient
March 2, 2023
Google Public Storage Kaelynn Farmer
Prices are great Sherry was wonderful Renting unit was very simple online
January 7, 2023
Google Public Storage Melody McDaniel
Sherry is a great property manager at the red bank location ..she goes way out of her way to help others not onlt customers but also co workers. Great job Sherry
January 6, 2023
Google Public Storage Mark Brown
January 5, 2023
Google Public Storage Brad L
Sherri was the person that rented me a storage unit, she is very nice and professional. She answered all my questions. The place looked really nice and clean. I am a happy customer!!!
January 5, 2023
Google Public Storage Nicole Parson
I came here and Sherri was great. The units looked really nice. I was extremely happy with the overall service!! Would recommend this place to everybody!!!
December 16, 2022
Google Public Storage Renea Pickett
Great friendly people and experience down home people thanks guys
December 12, 2022
Google Public Storage David McGough
November 14, 2022
Google Public Storage jesica urban
Super efficient and friendly staff. the move in was quick and easy. Everything was well explained
October 28, 2022
Google Public Storage Kathy Webb
Here is what $152/mo for a 10x10 (not climate controlled) gets you at Public Storage in Dayton Blvd. Water damage, mold, and rodents. We’ve been there <3 years and the fee has doubled. Edit: I’ve edited my review from 1 to 2 stars because we were contacted by someone at PS and they refunded the last month’s fee.
October 26, 2022
Google Public Storage Rachel Moore
Sherry was so very professional and kind. Property was nice and clean. Very convenient.
October 3, 2022
Google Public Storage Lacy Jo
I had such a great experience setting up my storage space! Loretta was so accommodating and friendly. Definitely recommend!
September 6, 2022
Google Public Storage Amber Epperson
I had a storage unit here for about 2 years and during that time the price increased 3 times to more than triple the original cost. There is a massive rodent infestation that only got worse over time and the units flood when it rains a lot. There also appears to be a couple of different people living in units and are always there milling around.
August 23, 2022
Google Public Storage Kym Gilreath
August 22, 2022
Google Public Storage Shannon Rose Evans
August 19, 2022
Google Public Storage Sara Beth Wade
While it's the perfect location for me and easy to use - my rent has more than doubled in just two years, from about $80 at the start to $180 now. Every 3-4 months it seems to go up a huge amount. And why? It's not like there are increased costs for my stuff to sit in a room - it's not like they're using gas to do anything having to do with my stuff, and while it might be a little more expensive to keep the lights on in the office, I doubt they have increase the pay for their 1-2 employees that work there. It's just greed. I don't think this location does anything different than any other storage unit place, but I think the whole thing is a scam. I knew it would go up over time but to go up so much, so quickly is ridiculous. EDIT: I will say that after calling the office to see what I could do (I tried to remove the insurance, at least, but I can't in my situation.) they handled me very well and even did a several-month delay on the rate increase. So, kudos on the way they handled it, I really appreciate it. But the rates will continue to climb eventually.
August 13, 2022
Google Public Storage Anthony Roberts
August 8, 2022
Google Public Storage Bobby Scurlock
Not clean at all spiders n webs all over tyne place
July 11, 2022
Google Public Storage Susan Vetter
Shadda was so patient with our rental process. Great job
July 10, 2022
Google Public Storage tony yoder
Very pleased with the assistance I received on pricing and I look forward to putting my stuff in this location. Thank you for all the help today
July 7, 2022
Google Public Storage Loretta Timmons
The ppl here are super nice and extremely helpful
July 1, 2022
Google Public Storage Shantel Shouldaka
Excellent staff and facility.
May 12, 2022
Google Public Storage Angie Williams
SHERRY IS ALWAYS PLEASANT AND PROFESSIONAL. GREETS ME WITH A SMILE. PROPERTY IS CLEAN AND WELL KEPT. ITS ALWAYS A PLEASURE TO MEET NICE FOLKS.
May 4, 2022
Google Public Storage Katie Prentiss
Sherry is fabulous. We rented at another location, but no one is ever there. Sherry helped us on multiple occasions and we will be coming to this location for any future needs.
May 3, 2022
Google Public Storage Rachel Capehart
Very nice and helpful
April 9, 2022
Google Public Storage Mikeal McMillan
March 30, 2022
Google Public Storage spence davis
With all the places I’ve checked to rent from Sherry McSpadden is the reason I’ve chosen this location: Very professional and knowledgeable of her job and this location. Hopefully upper management see what an asset she is to public storage. I’ve encountered a few ladies at this location that need to be trained better at their job and their ability to communicate with customer. Maybe they should follow McSpadden in being professional and nicer all the way around: Maybe have McSpadden train them on customer services issues they lack. Otherwise they could give that location a very bad name. Because of Sherry is why I even tolerated their lack of kindness and job knowledge. May I suggest McSpadden as the role model for all your locations. Good Help can be hard to find but thumbs up to public storage you found it in Sherry McSpadden..
March 12, 2022
Google Public Storage Tia Skye
March 3, 2022
Google Public Storage Sheila Austin
February 17, 2022
Google Public Storage No Comment
Well lit and very secure. Right next to a heavily patrolled area one block from the Police Station.
February 13, 2022
Google Public Storage Andrew Payne
February 6, 2022
Google Public Storage ted
Helpful, quick, and easy service.
January 28, 2022
Google Public Storage C Jackson
Nice place and very clean
January 27, 2022
Google Public Storage Misti Brown
January 11, 2022
Google Public Storage Kelton Waddell
Sherry was very helpful and made the process quick and easy!
January 1, 2022
Google Public Storage Ben A. Brychta
Greatest place to store stuff for the best price.
December 31, 2021
Google Public Storage Talitha Hendrix
December 31, 2021
Google Public Storage Tj Johnson
Sherri was super helpful and quick getting me a storage space so I could move.
December 26, 2021
Google Public Storage Jacob Hudgins
The property manager sherry over at public storage gave me exceptional service great friendly environment they were very helpful in helping me find the right storage building for my needs I would recommend this place above any other exceptional customer service
December 23, 2021
Google Public Storage Myles Tipps
I got Great frendly customer service from sherry
November 18, 2021
Google Public Storage steve duck
I highly recommend this location of public storage. It is not enough to say that because of sherry’s vast knowledge, professionalism,courtesy and personality I will always use this company and location. If I owned a business I would hire sherry away from this company. 6hanks for everything sherry.
November 14, 2021
Public Storage Kat R
Can you park moving truck overnight at facility
November 13, 2021
Google Public Storage Steven Me
Sherry was amazing!!! Was so luck she was there I came. She went far out of her way. To make my situation easy. I recommend u ask for her. She is fabulous!!!!
November 13, 2021
Google Public Storage Cod Rod
November 4, 2021
Google Public Storage 4 The Kingdom
November 4, 2021
Google Public Storage Caleb Stevens
November 2, 2021
Google Public Storage Jerry Vantrease
Sherri did a good job of explaining all of the options.
October 11, 2021
Google Public Storage Brett Martin
October 4, 2021
Google Public Storage gunarefun130 on ps4
Sherry was nice manger no issues
September 25, 2021
Google Public Storage Shanika Allen
September 25, 2021
Google Public Storage Alain Plata
September 25, 2021
Google Public Storage Aaron Sanders
September 22, 2021
Google Public Storage Brian Kennedy
Sherry was extremely knowledgeable and personable when I set up my storage unit rental. It's obvious she takes her job and the security of the facility seriously and that is very comforting.
August 6, 2021
Google Public Storage Elisha Gilreath
Very nice people very nice storage buildings Miss Sherry has always been nice polite and very helpful with any questions that I may have
August 2, 2021
Google Public Storage Elisabeth Doss
July 10, 2021
Google Public Storage Keith C
July 2, 2021
Google Public Storage Susan Williams
July 2, 2021
Google Public Storage Tim Lunsford
Excellent staff, going above and beyond to give us top notch service even on short notice.The units are very clean and the entire property looks immaculate.Highly recommended!!
July 2, 2021
Google Public Storage Matt Craft
I had nothing but a pleasant experience with Sheri and the team at the Red Bank Public Storage. Always there to answer questions and give a smile. I even got a courtesy call once when I forgot to lock my unit so I could secure my belongings. I just moved our things out after over 2 years stored here and there were never any issues with getting my things out as needed or with insects or mice, as I have seen at other places.
June 26, 2021
Google Public Storage Jim Gault
Wonderful service, Ms. Sherry went the extra mile to complete consolidation of several rental units. Have had units there for years and will continue in the future.
June 25, 2021
Google Public Storage AColonel S
June 21, 2021
Google Public Storage Fortify Entertainment
Both Sherry’s are very nice, very helpful, location is very clean and well kept great place for your storage needs
June 4, 2021
Google Public Storage Sandy Camp
Sherry made me feel at home immediately, because we share a lot of the same issues. While being the consummate professional, her sense of humor is really what draws you close. I feel like not only can I count on her to handle my belongings, I have a new friend. Thanks, Sherry and thanks Public Storage! Sherry really knows how to listen and is always available to help even when you don't expect it!😉Thanks, Sherry! You're top notch in my book! Choose Public Storage. You'll get the best!
May 3, 2021
Google Public Storage Jeffrey Lanum
Sherry always makes sure that any request I have is met. I enjoy and appreciate her courtesy and service.
April 23, 2021
Google Public Storage John Sweeten
Very helpful staff, extremely set up to start an account with, and even easier payment portal. I shoped around chattanooga looking for a decent storage place without costing an arm and a leg and this place by far has all the above.
April 15, 2021
Google Public Storage Michael Ingham
Sherry has been so helpful over the years. Great service and great customer service.
April 8, 2021
Google Public Storage Chasity Bryant
Sherry is wonderful very friendly helped me with everything I needed would highly recommend this storage place
March 31, 2021
Google Public Storage Kimberly Lloyd
Love this facility and management. Looked at another location to add another unit but it didnt add up to this red bank location. Sherry is always so pleasent and very helpful. Excellent service.
March 31, 2021
Google Public Storage mark brown
Ezxellent services
March 9, 2021
Google Public Storage Sheryl Winkelman
Sherry is absolutely the best. Very friendly, personable and knowledgeable.
February 23, 2021
Google Public Storage Steve Elliott
Sherry did a great job! Very helpful. Very knowledgeable about all the spaces they had and what would work the best for us. Would definitely use again.
February 13, 2021
Google Public Storage Olivia Maher
Sherry is the sweetest. Nice clean place!
February 3, 2021
Google Public Storage Ashley Smith
I have been renting a unit from her for almost a year and have never had any problems. The staff is always very welcoming and eager to help with any questions or concerns I may have. Sherry is such a delight to work with. The property is always well maintained and easily accessible at all times. I have recommended many people to this storage facility!
January 20, 2021
Google Public Storage Joseph Cannon
Sherry was very nice and very welcoming.
December 12, 2020
Google Public Storage Zac Redd
Sherry was very nice and helpful
November 9, 2020
Google Public Storage Alicia J
Sherry you are # 1 Thank You.
November 5, 2020
Google Public Storage Pam Massengale
I just love Public Storage and their staff. The property was clean and the unit was clean and well maintained. I would recommend them to my friends and family.
October 31, 2020
Google Public Storage Scott Cummings
Needs to let gate open a little longer till at least ten some of us dont get off.eork till nine.. and stop raising the price every other month ehen ppl been there for years almost ten years now u can take a break and relax some
October 29, 2020
Google Public Storage Maddie Howell
Had a great experience renting here. Sherry is kind and knowledgeable about the property and everything is done fast!
October 12, 2020
Google Public Storage Darren Moyer
I've rented off and on for several years at this location. Sherry is ALWAYS helpful and makes sure you get the space you need...
October 8, 2020
Google Public Storage Jessica Michelle Riddley
September 1, 2020
Google Public Storage Emily Cintron
Super clean property nice staff
August 8, 2020
Google Public Storage Marshall Sisson
July 17, 2020
Google Public Storage Tony the Old Guy
Sherry is awesome, she is such an inspiration and altogether a nice person, thank you
July 13, 2020
Google Public Storage Rosemary Johnson
July 11, 2020
Google Public Storage Heather Nelson
I had a very positive experience here. Sherry took great care of me and kept all my info. Confidential I was there due to domestic violence and my offender suspected I was there and come in asking questions. Not only did she protect me she called me and made me aware so I could call Partnership the group I am still with to make them aware. I want to personally thank her for saving my life. One day later he found me at my new location and thanks to her making me aware when he did show up I called Chatt. Pd tjey came in less than 1 min. I highly recommend yall keep Sherry thru this she has become a lifelong friend of mine she literally saved my life and I have never heard a bad thing about her or your storage facility which is why I rented here. I recommend yall to eveeyone.
July 5, 2020
Google Public Storage Jen McCourt
I am truly grateful to Tracy at Public Storage. She went above and beyond while helping me. I couldnt ask for a better storage facility with staff who are always available when you need them!
July 2, 2020
Google Public Storage Kimberly Lloyd
Online pricing was the best way to go for me. The manager Sherry was very helpful and pleasant. I"d purchased my own locks, but returned them after Sherry told me about hers. She was right, the locks i purchased had same key # as every pack on the shelf. Which her locks did not duplicate the key #'s. Which gave me great satisfaction to know my belongings would be safe and secured. Her expertise and knowledge of her job made my storage experience great. She keeps the place clean and tidy as well. I have and will refer anyone needing to rent a storage to visit this facility. Loved my experience here. Great place to rent from. Thank you Sherry, Great Job!!
June 19, 2020
Google Public Storage Jackson Jackson
June 18, 2020
Google Public Storage Sarah O'Neal
Sherry is always friendly, courteous, and helpful.
June 14, 2020
Google Public Storage Lynn Trujillo
I have rented from Sherry several times over the past few years and I have always been pleased with the service. Will definitely rent again from Sherry if I need to. Thanks Sherry!!!!
June 12, 2020
Public Storage Kathy Block
Are there any climate controlled units?
June 7, 2020
Google Public Storage Britt Leann
June 2, 2020
Google Public Storage Josh Drymon
Nice and clean unit, staff is excellent. Thanks sherry for the excellent customer service.
April 6, 2020
Google Public Storage Victoria Turner
Riley was awesome and very helpful!
March 3, 2020
Google Public Storage Anthony Mcdonald
One of the worst storage units I’ve rented Manger sherry is trash when it come to Customer service. She has a smart mouth and is Very Rude then when I asked for her boss number she refused to give it to me. Just all around bad experience
February 13, 2020
Google Public Storage Susie Mccord
Property was clean. Good prices & quick service. Sherry was very helpful with everything.
February 13, 2020
Google Public Storage Zac Redd
Sherry was nice & helped a lot. Clean units & property. Great deals with online reservations
February 9, 2020
Google Public Storage Taylor Sims
Sheri was very quick and helpful in getting me set up with my unit.
January 15, 2020
Google Public Storage Spencer Ward
No issues.
January 14, 2020
Google Public Storage Raenna Adams
Sherry helped me get a unit very nice lady. Good place for storage.
December 29, 2019
Google Public Storage Sad Drake
For somewhere called public storage this place seems to be pretty guarded.
December 16, 2019
Google Public Storage Aaron Farrar
They have been extremely helpful and are timely with keeping me updated with the status of my unit.
December 15, 2019
Google Public Storage Anne Fellers
Sherri was more than gracious when showing the storage unit to us. She was approachable and communicated well all that we needed to know about the unit. She was specific about details and efficient with our time.
December 14, 2019
Google Public Storage Bryant Pollard
We had a smaller unit at this facility but decided that we needed a bigger one. Sherry made quick work of transferring us to another, bigger unit. It was quick and painless. The rates are fair. Be on time with your payment or go ahead and setup autopay from the start. They’ll get you pretty quick on charges. I don’t know why but with the smaller unit my rate went up at some point ($10.00) during the duration of 6 months. It’s clean, easy to get in and out of.
December 12, 2019
Google Public Storage Billy Stewart
Sherry was great! AWESOME customer service.
November 20, 2019
Google Public Storage Jessica Plott
November 2, 2019
Google Public Storage tammy mills
Sherry has been so nice and very helpful to us. It facility is nice. I highly recommend.
November 2, 2019
Google Public Storage Pat Bass
Me and my girlfriend rent a unit here. Sherry is a very nice lady. I recommend the Red bank Tn. location.
November 1, 2019
Google Public Storage Dan McEwen
A great place to store your stuff. Good location. Reasonable rates. Sherry is always friendly and helpful.
November 1, 2019
Google Public Storage David Lee
I worked with Public Storage as a property manager in Baltimore, MD and I will tell you now you have a great manager at this location. She goes out of her way to help you and is always nice. I have met a lot of public storage managers and you have one of the best. The property is always clean and she is always ready to help you with whatever you need. AAA+ manager.
October 26, 2019
Google Public Storage Tim Parrish
Very professional service. Sherry was A+ would definitely recommend to everyone.
October 25, 2019
Google Public Storage Tammy McCarty
I have used several storage units, but the one on Dayton Blvd is by far the best. Its always nice and clean and the lady that is in the office, Sherry McSpadden, is always so bright and cheerful. I would recommend this place to everyone.
October 17, 2019
Google Public Storage Caroline Childers
October 7, 2019
Google Public Storage Trudy McDaniel
I have seen Sherry every month to pay my bill for some time now. She is always kind and courteous to me. A true professional. A real pleasure to deal with, unlike a lot of other business employees that you encounter at other places these days. I wish I had more employees like her. Sincerely, Bobby Dawkins
September 20, 2019
Google Public Storage Kelley Combs
Loved it
September 10, 2019
Google Public Storage Allen Contis
Sherry was amazing
August 29, 2019
Google Public Storage Jamie Sheard
August 23, 2019
Google Public Storage paul Perry
August 15, 2019
Google Public Storage Gregory Wright
August 15, 2019
Google Public Storage Courtney Revels
Sherri is the sweetest person I’ve ever met. Anytime I have questions about a payment or even just needing pungent arrangements, she’s more than willing to work with me. Super thankful for her!
August 15, 2019
Google Public Storage James Clary
Sherry is great and helpful great place
August 13, 2019
Google Public Storage Miguel Leon
Store 27916 Sherry was really helpful about getting a storage unit. It didn't take more then 15 minutes.
August 5, 2019
Google Public Storage Raven Cline
July 26, 2019
Google Public Storage Bill Johnson
As far as storage facilities go, it's okay, pretty run down and tons of mice can get into your stuff. Have had problems in the past with the gate not functioning properly, not super expensive but also not the cheapest option either. I would only store things you would be willing to store in a shed, they MAY have climate controlled storage units with better protection but I'm not sure.
July 26, 2019
Google Public Storage Kristine Palmer
The woman was very nice and it was easy to get a unit don't like that the insurance wasn't mentioned as a necessary added fee when we called ahead for pricing
July 24, 2019
Google Public Storage robert enterline
Sherry is the best person I ever met
July 13, 2019
Google Public Storage Logun Rice
My mom has storage here. Manager Sherry always keeps it clean. And always speaks when she sees us.
July 8, 2019
Google Public Storage Farrah Broome
July 5, 2019
Google Public Storage Mark Brown
Sherry is the best, customer service excellence!! Always smiling and helpful professional, Sherry is what all customer service should aspire to.
July 5, 2019
Google Public Storage Hunter Swanson
Manager Sherry called my dad to come correct our lock. She watched over our things til we got back to fix it. She is awesome.
June 21, 2019
Google Public Storage Amy Wagner
Heavily infested with rats. They also frequently hike up the rent.
June 6, 2019
Google Public Storage Charles Herrell
I had some issues come up and I explained them to Sherry that works there and she was extremely helpful and really went out of her way to help me, so I just want to say THANK YOU!!! For everything and love the facility to
June 6, 2019
Google Public Storage Jamie Rice
Sherry was very helpful and she answered all my questions and made me feel that my things would be safe. Thank you Sherry
May 29, 2019
Google Public Storage Meghan Rose
May 22, 2019
Google Public Storage Caroline Luiken
Tonya was so helpful at my location! Would recommend.
May 13, 2019
Google Public Storage MARK FORD
April was a great help in my e0ndeavors she was bright and cheerful 😊
May 11, 2019
Google Public Storage Cortez Ware
Tonya and April are the absolute best! They make it easy to come and get everything done!
April 26, 2019
Google Public Storage Lisa Fields
My experience with public storage was superb due to Sherry. She was the most nice, knowledgeable and helpful person during my tenure with the storage unit. She was very attentive as well as answering any questions or concerns I had. She is an employee who should be commended for her excellent customer service skills. Thank you Sherry for all you do and keep up the awesome work!!! :-)
April 25, 2019
Public Storage Paige Wilkinson
When do you havr your storage auction
April 23, 2019
Google Public Storage jean carlisle
Tanya and April at Public Storage are the best!! Great customer service!! And great prices!!
April 15, 2019
Google Public Storage LaDarius Thomas
April was awesome. Very professional and the shizzznet!!! Customer service to the max!
April 9, 2019
Google Public Storage Rothie A Dunnigan
March 25, 2019
Google Public Storage Scott smith
nice workers,easy to find and fast clean service area. i got a 10×10 locker from sherri for the best price in town.
March 3, 2019
Google Public Storage william gillespie
Sherry is a very friendly lady like doing business with those people a Awesome please
March 1, 2019
Google Public Storage Cathy Campbell
Sherry is great for customer service. She knows her customers and treats them well. The only negative about public storage is that they increase their rates for existing customers too frequently.
March 1, 2019
Google Public Storage Angie Wang
April and sherry was very helpful with my questions and with what I was looking for. Gi see them.
February 28, 2019
Google Public Storage Jason Shavers
Excellent service and auctions!
February 21, 2019
Google Public Storage Billy p9mDavis
April and Sherry was very friendly knowledgeable and helpful. Will return if I ever need storage again.
February 8, 2019
Google Public Storage Mashira Grant
I came in today to make a payment and I was greeting by Ms April. She is such a sweet and nice person. Very helpful
January 29, 2019
Google Public Storage Heather Howard
Eh... It's cheap(well, was!) , the storage buildings ARE HORRIBLE WITH WEATHER, always cover, bag and then put in a tote if you want your belongings to survive, some of the employees DEFINITELY don't want to be working there... If ya know what Im saying, I always feel like an inconvenience going to the "office" but like I said was cheap(they go up on prices ALL. THE. TIME.) Currently in the process of emptying mine, bc it s really a waste of money, like I said I could probably just leave in my yard with a tarp and have the same amount of protection to my things....
January 16, 2019
Google Public Storage AllThings Coco
I had a rough start with public storage. Their reservation policy, I feel needs to be written over. Reserving the unit online doesn’t keep that unit, if someone walks in before you come in and pay, they will give that person the unit if it’s the only one avail in that size. However, I cancelled my initial reservation at a different unit and reserved one at the Harding rd location with Ms Sherry. She was pleasant when she called to confirm my reservation I made online. The viewing of the unit & check out process was easy. I didn’t know you had to have Ins, but there was no way around it. All in all a good experience.
January 11, 2019
Google Public Storage Heather Wooten
April and Sherry are the bomb they are respectful...and kind
January 7, 2019
Google Public Storage Margie Lee
Gram was very helpful. He was very knowledgeable.
December 11, 2018
Google Public Storage Linda Mcconnell
Sherry and April are two awesome ladies of business. Havent been a customer long, but i enjoy the service and recommend public storage.
December 11, 2018
Google Public Storage MARGARET SHULL
This lady Sherry goes over and beyond to accommodate her customers. She is very good at her job. Can not ask for anyone better to take care of my things.
December 6, 2018
Google Public Storage Marylou Grant
April and Sherry are awesome customer service they have an awesome place to store your personal needs this is the place to come out Thank you
December 5, 2018
Google Public Storage Joker Rock
April and sherry were very helpful and curtous.. and they even had what I needed to finish packing. I highly recommend
November 26, 2018
Google Public Storage James Ridley
November 26, 2018
Google Public Storage Angela G
April Graham is hilarious, very friendly. She will get the job done. Whatever it may be. Don’t hesitate to stop by there. Best customer service around.
November 14, 2018
Google Public Storage Barbara Wehmeyer
April and Sherry we're very informative and cured all my problems for today!! They very friendly.
November 5, 2018
Google Public Storage Wesley Carscaddon
I had never dealt with public storage before and was apprehensive coming in, but Graham was very patient and broke everything down for me. Excellent service, would absolutely recommend.
November 4, 2018
Google Public Storage Rhiannon Forseth Capello
Service was nice enough but definitely don't expect online reservations to hold your unit or the price you are given online. Be prepared to spend at least $30 more than the move-in special and admin fee on a lock and insurance at check in and hope the unit you requested is available or you will pay whatever price the next cheapest unit is.
October 12, 2018
Google Public Storage Joe Payne
April and Sherry are AMAZING! GREAT customer service along putting my household items in a space that fit perfectly and the monthly bill was right were I was aiming to be. So if you are looking for a storage facility, look no futher, this is the place to be.
October 8, 2018
Google Public Storage levicirca
Sheri was amazing!
September 26, 2018
Google Public Storage Melody Jolly
Sherry and Sherri were great and made sure I had the correct sized unit for my needs.
September 22, 2018
Google Public Storage Spud Lee
Great customer service! Sherry
September 17, 2018
Google Public Storage Tommy Morgan
September 9, 2018
Google Public Storage Sheldon Blackwell
August 28, 2018
Google Public Storage Lacey Cookston
Sheri was super helpful in helping me setup my new rental space and agreement!
August 19, 2018
Google Public Storage Antoinette Hinton
This lady is so awesome! April & Sherry a lot patient with us and she can spelling alphabet so surprise me really! She is very friendly and helpful!!! I like that way she does! Thank you very much.
August 19, 2018
Google Public Storage Tammy Lambert
Nice and thorough staff. Convenient.
August 11, 2018
Google Public Storage Robin Wright
April and Sherry are great! Thanks for making it all easy
July 30, 2018
Google Public Storage Jim Fussell
Sheri was very personable and helpful
July 26, 2018
Google Public Storage Ray Brown
I threw away several hundred dollars worth of items due to rat damage. Complained to management about the rat infestation and was told everything was under control and pest company was on top of it. Did not see any improvement in 4 months and relocated my belongings to another company.
July 24, 2018
Google Public Storage Elizabeth Lawrence
July 24, 2018
Google Public Storage Cornelia Moore
April and Sherry was an excellent help to me! Her customer service is awesome!
July 9, 2018
Google Public Storage Deborah Waatti
Good
July 6, 2018
Google Public Storage Bianca Hayes
The staff are super sweet and very helpful.I will recommend this storage facility to everyone
July 6, 2018
Google Public Storage Anthony Patton
This property was more than helpful. I have worked across the Southeast for the past 3 years. Sherry and this company have always taken great care of me. They are very easy to communicate with and always gives great customer service.
June 24, 2018
Google Public Storage Mary Dinsmore
Great place!
June 23, 2018
Google Public Storage Trevor Grabowski
Rat or mose poop in my stuff both times i used here and tone of holes chewed through many expensive items... also leaks that wet your things.
June 17, 2018
Google Public Storage Mary Griscom
I love Sherry she is sweet and friendly employee
May 12, 2018
Google Public Storage sam w
Fantastic service at this location! Sherry was phenomenal at helping to set us up with exactly what we needed for a great price! This unit will accommodate our needs perfectly.
May 10, 2018
Google Public Storage Shelby Smith
Sherry was awesome!!!!!
April 28, 2018
Google Public Storage sierra davis
Julius was very helpful and knowledgeable and provided us with lots of help and information in renting a storage unit!! I really appreciated him and making the process so easy.
April 28, 2018
Google Public Storage Kimberly Scafe
April 25, 2018
Google Public Storage Amica Price
April was a very delightful employee and was very helpful in our moving experience. A cheerful smile and individual makes for great business. Thanks so much for all your help.
April 16, 2018
Google Public Storage Marcus Dalton
April and Sherry are great people!!!
April 11, 2018
Google Public Storage wayne white sr
April 5, 2018
Google Public Storage Johnny Davis
It's a very clean facility. I've had nothing but great service. The property manager was very helpful and nice, thank you.
April 3, 2018
Google Public Storage Purple Passion Renee Glenn
This review is for the two wonderful women, Barb and April @ East Ridge Public Storage. Both are dedicated professional workers that went over and beyond in exceeding my expectation. Selecting a unit that was the right fit and within my budget. Thanks Barb and April! Keep up your smiling faces and eagerness to help it really help us during our crisis. You too really love their job and a great asset to the company. A loyal customer, Teresa Ward April 2017
March 31, 2018
Google Public Storage KeAnna Spivey
April and Barb are super sweet and makes you feel so welcome. They give simple and straight forward instructions! The best customer service service!
March 30, 2018
Google Public Storage widad Aljanabi
April and Barb were fun and very helpful! I appreciate your time and the good deal!
March 29, 2018
Google Public Storage claudio amorim
Great customer service by Sherry! After a little confusion with what unit we reserved, Sherry fixed the problem and we got the unit.
March 20, 2018
Google Public Storage Eric Fassler
Upside: Easy access, decent price. Downside: The property needs some work and the gate code pad is so wobbly it is hard to use with one hand. A rat also broke in from the ceiling and tore a bag of ours open to hide for the winter.
March 15, 2018
Google Public Storage Cynthia McDaniel
Great staff! Rented 2 units while we moved. Both units and property were clean and well maintained.
February 10, 2018
Google Public Storage Ted Emerling
April was very helpful and quite informative about all aspects of the storage building rental process. Made the whole experience easy from start to finish.
February 10, 2018
Google Public Storage Toni Bedwell
January 30, 2018
Google Public Storage KDK Family
Great place to store you stuff and very secure too. Friendly also
January 26, 2018
Google Public Storage jessica tierrablanca
Great place to store your stuff
January 3, 2018
Public Storage Laura Kahler
Do you rent moving trucks
December 19, 2017
Google Public Storage Sheila Mandra
December 10, 2017
Google Public Storage Fred Baker
I called in and got some pricing from Ashley and she was very pleasant and nice. Because of her I will be renting a unit from this location.
November 30, 2017
Google Public Storage Lorraine Adams
great place to have a storage unit. Staff are friendly and helpful and location is off Dayton blvd
November 16, 2017
Google Public Storage Dustin Miller
Great customer service nice management
October 30, 2017
Google Public Storage Kelley Wilcox
Getting quotes for units because we are planning to move to the area. The woman Ashley i spoke with was very helpful, friendly and knowledgeable! I asked a billion questions and she never skipped a beat. If anyone else in TN is as nice as her then we should be just fine moving there. Thanks again Ms. Ashley..
October 30, 2017
Google Public Storage Derick Blevins
Great experience, wonderful service!!
October 30, 2017
Google Public Storage Kristina Hill
September 17, 2017
Google Public Storage James Rindfusz
April was great. Customer service was top notch. After reserving a unit online the day before, I was able to get all the info I needed and had my unit with access the very next day after spending less than 1 hr going through all the paperwork and looking at the different size units. Auto pay setup so no more worries, just a unit at a central location with access 7 days a week. The people at this location are wonderful to work with and willing to go out of their way to make all things affiliated with storage an easy undertaking.
September 10, 2017
Google Public Storage Christine Layne
Stopped by today after making an online reservation and ended up at the wrong location. April was amazing. She transferred everything over for me and was very efficient in helping me get my unit.
September 7, 2017
Google Public Storage MsQuita Jackson
Ms. Sherri goes above and beyond to make sure the customer has the needed unit and gives outstanding customer service in the process. I only use the Harding location and recommend others to this particular one because of her. Ms. Sherry YOU ROCK!!
September 2, 2017
Google Public Storage Robin Baschnagel
Sherry was very efficient, helpful and friendly. I drove in from Florida, called about the unit and in 10 minutes began moving our belogings into a unit.
August 13, 2017
Google Public Storage grand champion
April was very helpful and informative.👌🏾
August 1, 2017
Google Public Storage Lacoyah Smith
Sherry gave great customer service.
July 27, 2017
Google Public Storage brenda hatcher
Krista is great, Thank you very much for all your help renting storage bldg.
July 10, 2017
Google Public Storage Toriq Martin
I went in today kyle showed me a few units he was very helpfully and I will definitely come back when i'm ready to move
July 9, 2017
Google Public Storage Jimmy Hill
April was a joy to deal with. Very helpful, and knowledgable.
June 5, 2017
Google Public Storage Ervin Dinsmore
April was as helpful as anyone could have been she help me with my problem.
April 14, 2017
Google Public Storage William Ramirez
Like the new camera safety systems
February 17, 2017
Google Public Storage Brittany Higdon
Sherry is the epitome of great customer service.If you're looking for storage then this is the place to go!She will answer any of your questions and go above and beyond to make sure you understand the move-in process.She is always gracious and really makes you feel welcomed!
December 28, 2016
Google Public Storage Angela Murphy
September 6, 2016
Google Public Storage brandi rhodes
Sherry was awesome! She definitely made it easy to decide on Public Storage ! I would highly recommend Red Bank property for any storage needs you may have!
August 10, 2016
Google Public Storage Karen Ditmars
Gate is broken and they are just fine about that. No offer to give a partial refund- just told nothing will be done. Nor can they say when it will be fixed...it's been broken for a month.
August 9, 2016
Google Public Storage Becca Defoor
Sherry was very helpful.
July 13, 2016
Google Public Storage Melvin Gillilan (megillilan)
Been thinking about a storage unit lately, so I stopped by these location to look around. The young lady there could have not been more helpful. when I get ready to rent I will go back to this location.
March 2, 2016
Google Public Storage Anna Belk
Fantastic customer service. Always available to answer questions. Sherry is very helpful.
February 16, 2016
Google Public Storage Timothy Buie
Sherry is an excellent manager and does what she can to help the customers.
January 25, 2016
Google Public Storage debbie headrick
Shannon was awsome!!!!!! Great job public storage
December 30, 2015
Google Public Storage Jeffery Ward
December 29, 2015
Google Public Storage Misty Lovelady
I had a hard morning getting started,,,but at the end,,, Shannon was awesome an got me set up completely, ,,love the service and help n my crazy world!!!! ;)
November 29, 2015
Google Public Storage Ben Poly
Just came by to see if they had a place to store some odds and ends and even though this is a smaller storage place, the manager was very nice and explained everything very well to us. We will be back when we start our moving process
October 4, 2015
Google Public Storage Meghan Guthrie
Sherry is always so helpful and goes out of her way to assist my needs. She always speaks and is very kind. She went out of her way to Show me where the dumpsters were!
September 29, 2015
Google Public Storage Crystal Chastain
Sherry seriously needs to go back to customer service school. She was rude when I was with public storage as an employee and she is just as rude to a potential tenant. I'll keep my stuff with jepco... units are nicer anyway and property is better maintained... don't get me started on rates!! Just sayin'
September 9, 2015
Google Public Storage John Mckinney
First off, when I red reviews about this storage facility I was very excited because it got great reviews and had decent prices. Pro's: Auto-Pay Online - This is the best thing ever! Con's: Black Mold - I was gone for 3.5 months and when I came back and opened up my storage unit (after cleaning cob webs off the door) there was black mold on half of my stuff. Luckily it only affected my dresser, nightstands, desk, and picture frames. My clothes, and other stuff were not affected..yet. Moving Out - I had to pay an additional months rent for no reason. Online you schedule your move out date so that they know you are no longer there anymore. Well I did that and moved all of my furniture out but I kept the lock on there because I moved out August 15th, and Public Storage was going to take it back on the 27th. The property manager told me when I moved in that I needed to buy their specific lock that they sell in their store for $20, and that most of the time people just leave their locked on the door and they have to come through with their tool and cut the lock off. So I left that lock on. Well September 6th, I get a call saying I owed my regular rent and a late fee for not paying for the month of September already. Well I had already officially moved out according to online. In fact my account online said I didn't even have a unit anymore. I kept on getting phone calls and emails from Public Storage saying I had to pay that rent and then go take my lock off. So I went in like a reasonable person and talk to them about why did I have to pay that rent if I didn't have a unit. And the property manager told me it wasn't up to her, it was up to her district manager. So I ended up having to pay $86 just to take a lock off of a storage unit. (This is the dumbest thing I have ever had to do) Attitude of Property Manager - Other people on this review site say she's great but I had other experiences. She told me I absolutely needed to buy their over priced lock to lock up my unit. Then when I moved out she told me there wasn't anything she could do about me having to pay that extra rent and its above her. Then when I was leaving she had to open the gate for me because my access code didn't work, and after she opened it and I started to drive away she rolled her eyes at me. Very unprofessional. All in all, I had high expectations for this place. But between having to pay the extra fees, black mold, and the unprofessional property manager I would not suggest this storage unit to anyone! Save yourself hours of clean up and money from extra fees and go to a different location.
August 16, 2015
Google Public Storage Kyle Howard
Even though I arrived 5 minutes to closing time, Sharron was happy to help me with my reservation, and made the process a pleasure. Excellent customer service.
August 16, 2015
Google Public Storage Shelley York
Great customer service. Very helpful and friendly. His name is Shannon.
June 10, 2015
Google Public Storage Anthony Wynn
I'm going to start this post with one name, Sherry McSpadden. She is, hands down, the most courteous and professional of *all* employees at the Red Bank Public Storage location. A person (customer) can usually tell if someone really, genuinely wants to help, as opposed the superficial employee that does the polite minimum to get the transaction completed. She is down to earth and real, and treats us the same way. Unfortunately, despite Sherry's professionalism, within the agreed upon contract i signed with PS, which I intend to honor, I am now forced to discontinue the Red Bank's Public Storage location do to continuing monthly rate increases. This isn't rocket science, and its not like im paying for a climate controlled unit. Say what you will about "rising costs of operating", but know this: I'm a disabled Veteran that cant work anymore, and my monthly disability check does not increase proportionally to what I'll politely call "rate increases". Long story short? ok... Long term, on time paying customers should be rewarded for their patronage, not have their rates increase from 108 and change to 155 bucks a month for no good reason. Unless the owner decided a new boat or Mercedes was a good reason. Want a tip? Let Sherry run your store. You'll have to build more units to accommodate the influx of new customers. Greed has earned this location 2 stars in my book. Anthony. God bless you all.
May 8, 2015
Google Public Storage Rudine Wooten
SHERRY!!!! IS THE BEST!!!.LOVE..LOVE
May 5, 2015
Google Public Storage Mike Rundle
Convenient, friendly and great price for extra storage.
April 30, 2015
Google Public Storage Tom Ertel
Very pleased with my storage experience at Public Storage - Red Bank / Harding Road. The staff kept the property clean and well maintained.
April 16, 2015
Google Public Storage Vickie Putnam
The wonderful staff at Red Bank Public Storage has placed the customers needs first. I have been storing my belongings there for a while and the staff has taken special care my long distance renting. I want to thank the staff for their professional care with a personal touch Vickie Putnam.
April 15, 2015
Google Public Storage Ed Lyles
I delivered mail to this location for several years and I commend Sherry and the staff. Everyone was friendly. However Sherry was the most outstanding person who worked here. She answered all my questions and worked with me during some difficult times. I have never seen her get angry. She is down to earth and very professional. She is the type of lady, "who can walk with Kings and never lose her common touch!
March 31, 2015
Google Public Storage MattAndKrista Park
My family and I recently found ourselves in need of a last minute storage situation when our closing date was rescheduled two weeks after our lease was up on the house we were renting. In the midst of a move that was less than ideal, Sherry at Public Storage helped us out in a pinch and we found the facility more than adequate for our needs. Our unit had plenty of space for our belongings and Sherry was sweet as pie.
March 25, 2015
Google Public Storage Greg Gurley
Sherry is very nice and berry professional in her responsibilities at public storage. She always goes the extra mile in helping the customer.
February 17, 2015
Google Public Storage Betty Mitchell
I have to rate this site with 5 stars. The site is well kept. Each time I have been in the site it is extremely clean. There was one time when I left the area I had not locked the unit correctly. I received a call to let me know of my mistake. This made me feel the site is very secure.
December 15, 2014
Google Public Storage Jackalee C.
Mrs. Sherry was very through and polite.This is a very friendly establishment. Mrs. Sherry is a great employee. I will recommend this establishment to anyone that needs a storage in Red Bank, Chattanooga.
December 8, 2014
Google Public Storage Mendi Morris
Tracy was very friendly and very pleasant to deal with!!
November 28, 2014
Google Public Storage Jennifer Cagle
Awesome service
November 11, 2014
Google Public Storage Eva Oviatt
Sherry is the person that makes the difference at this storage location. I can pay for storage anywhere, I stay with this particular storage location because Sherry is always as nice and helpful as she can be. She is definitely an asset to your business.
October 10, 2014
Google Public Storage james reveria
The best storage facility I have ever used. The lady at the counter was very nice and had extensive knowledge . thank you I would recommend public storage and this location in red bank Tn most of all
September 30, 2014
Google Public Storage Tyrell Long
very great place to store anything,kept clean always and nice manager
August 21, 2014
Google Public Storage Jim Mears
No problems at all.
August 4, 2014
Google Public Storage Noah Cudzilo
SURVEILLANCE FOOTAGE POINTS TOWARDS EMPLOYEE THEFT. I had property disappear from my unit with no signs of forced entry. The insurance policy they force you to have DOES NOT COVER EMPLOYEE THEFT… Doug Woodruff is the district manager and Sherry is the site manager and they both have dodged numerous calls- I wonder why?… There is a police report filed, gate code records, and surveillance footage and so far no leads other than EMPLOYEE THEFT.. Choose a different company and document/ photograph all your items… Public Storage also did a 15% price increase for no reason.
June 30, 2014
Google Public Storage jordan schilleman
Fantastic staff and storage facilities.
June 20, 2014
Google Public Storage Rusty Talevich
I recently was at a storage auction for this location. The lady in charge was kind courteous and professional. I couldn't ask for a better experience.
June 18, 2014
Google Public Storage Julian Camp
I purchased a unit on 6/18/14 The unit was fine. My problem is with the manager her name is Sherry. She has alterable attitude upon emptying the unit and sweeping it out I nicely ask her to visually inspect the unit and write on my receipt that it was done properly. She told me she would not do this it was not public storage policy. So apparently there policy is to have a bad attitude and be belligerent to the customers. I can assure you I will never do any business with this company again and I will do everything in my power to tell everyone I meet to never rent a unit or do any type of business with them.
June 1, 2014
Google Public Storage Shannon Foreman
Ms Tracy was awesome and she helped me find the right unit dor my needs at an amazing price. She was extremely friendly fast and excited. We a had a wonderful conversation as well. Thank you Public Storage and Ms Tracy
May 20, 2014
Google Public Storage Chantel Gault
I rented here a couple of times the services was great thats why I rented the second time. sherry M. was great she even cld me to remind me my rent was due to avoid any late fees. very clean property and no break ins that I know of so feel safe leaving my stuff there as well.
May 16, 2014
Google Public Storage Jerry McCoy
My friend rented a unit from this location for a few months at the beginning of the year. Your employee Sherry was so helpful and always had a smile and a cheerful hello each time we happen to see her when we were at the unit to pick up items. If I need to rent a unit again in the Chattanooga area I will visit the Red Bank location I and my cousin rented a unit again this time was awesome as before
May 15, 2014
Google Public Storage Ginnifer Coffey
I have been with this Public Storage, on Harding Rd, since 2009. Great space, good security with lighting, and very accessible. We have dealt with many of their staffing changes over the years, but it's Sherry that makes the difference! She's always smiling and wonderful to deal with. She is so pleasant, that we don't mind paying late fees with her. While the fees have increased dramatically over the years, she will let you know when changes are coming and gives reminder calls if you are about to be late.
May 14, 2014
Google Public Storage Keith Bell
I have been a customer of Public Storage for several years and have had dealings with many of its property managers. Over the years individual managers have come and gone, but one that remains at the top of my list of excellent property managers is Sherry. She is very professional and caring in all of her dealings with her customers. Sherry has proven to be a successful property manager and liaison between the company and customers by solving problems that arise from time to time. Sherry is the perfect model of what a property manager should be. Sherry is the reason I have remained a customer of Public Storage.
May 14, 2014
Google Public Storage mutatontherocks01
I've had my fair share of dealing with Public storage places and all have left a bad taste in my mouth and a dent in my wallet. But with this facility all my needs are met. Cheap, clean and plenty of room. But above all the manager Sherry has been an absolute amazing property manager. She is always kind and chipper and i always feel safe leaving my property in her hands. This storage facility is solid gold, but Sherry is the diamond in the middle of it all.
May 14, 2014
Google Public Storage Cathy Blevins
Sherry, the manager was great, very friendly and helpful, a very nice person, the property was very clean and the unit she showed me was easy to open and close, thanks for a great experience.
May 14, 2014
Google Public Storage **
This recommendation is being submitted to Public Storage for the excellent customer service of it's manager Sherry. Sherry is very knowledgeable of company policies and practices, and has a deep caring for her customers. She knows how to do her job very well and is an accomplished problem solver. My family has been customers of Public Storage for over 10 years and have found Sherry to be an exceptional employee of the company. Her kindness and attentiveness to our concerns has been a deciding factor in our decision to remain customers of Public Storage.
May 12, 2014
Google Public Storage Vyctorya Haas
Sherry McSpadden was very friendly and polite. She was very helpful. I would recommend all to use this location for any of your storage needs.
April 14, 2014
Google Public Storage Stephen Bradley
You get what you pay for. The biggest problem is the security gate. It has been broken as much as functional. The staff are nice but not very efficient in their duties.
April 9, 2014
Google Public Storage Bria Boyland
My experience was great like always!
April 9, 2014
Google Public Storage Shannon Ball
Great experience.
February 21, 2014
Google Public Storage Paul A
God awful customer service, incompetent staff, never again!
January 21, 2014
Google Public Storage lakesha smith
I had the pleasure of Cathy taking care of me today she was very friendly even when she called me over the phone. Cathy gave over the top service thank you very much for and outstanding job!!!!
September 29, 2013
Google Public Storage Bernard Nambande
To Public storage Manager. I was very much impressed with one of your employee/attendant on Property number 27916 at 101 Harding Road Red bank Tennessee. Her Name is Melody she is a wonderful person very professional with great abilities and skills.Her capacity to handle customers is exceptional and excellent.She helped me on Monday Sept 23rd 2013 with boxes that were being delivered to my unit by a Pastor for my Missions work in my absence. I called the Property she was on duty I was 3 hours away driving to the get to this address. she was very kind to me she handled the matter kept the boxes until I arrived to store them in my unit.She has a lot of concern respect and willingness to assist customers .She is dependable and reliable
September 29, 2013
Google Public Storage Karen LaGraff
Melody McDaniel helped me in renting a small storage unit. I was very impressed with her professionalism. She showed me the unit and very carefully explained the terms of renting. She was exceptionally friendly and seemed to enjoy her job of helping people who have never rented before.
July 16, 2013
Google Public Storage Jerry Evans
Friendly and easy to work with. No rude like some of the other facilities in town.