Public Storage Self-Storage Units at 6336 Fairdale Lane, Houston, TX
6336 Fairdale Lane Houston, TX 77057
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
5'x7'Online only price$ 32/moSmall 5'x7'
$ 32/mo $46Best Price Label
- Inside unit
- 1st Floor
4'x10'Online only price$ 44/moSmall 4'x10'
$ 44/mo $62Best Price Label
5'x10'Online only price$ 46/moSmall 5'x10'
$ 46/mo $66Best Price Label
5'x10'Online only price$ 50/moSmall 5'x10'
$ 50/mo $72Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 56/moSmall 5'x10'
$ 56/mo $80Best Price Label
- Climate Controlled
7'x10'Online only price$ 68/moMedium 7'x10'
$ 68/mo $98Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 80/moMedium 10'x10'
$ 80/mo $114Best Price Label
- Inside unit
- 1st Floor
10'x10'Online only price$ 92/moMedium 10'x10'
$ 92/mo $132Best Price Label
- Climate Controlled
10'x10'Online only price$ 96/moMedium 10'x10'
$ 96/mo $138Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 98/moMedium 10'x10'
$ 98/mo $140Best Price Label
10'x12'Online only price$ 110/moMedium 10'x12'
$ 110/mo $160Best Price Label
- Outside unit
- Drive-up access
10'x15'Online only price$ 128/moLarge 10'x15'
$ 128/mo $184Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 174/moLarge 10'x25'
$ 174/mo $250Best Price Label
- Outside unit
- Drive-up access
10'x19'Online only price$ 178/moLarge 10'x19'
$ 178/mo $258Best Price Label
- Outside unit
- Drive-up access
10'x30'Online only price$ 180/moLarge 10'x30'
$ 180/mo $260Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 190/moLarge 10'x20'
$ 190/mo $276Best Price Label
- Outside unit
- Drive-up access
10'x35'Online only price$ 288/moLarge 10'x35'
$ 288/mo $416Best Price Label
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
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5854 San Felipe St
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8989 Westheimer Rd
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Self-Storage Near Houston
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Mid-West Storage Units Near Loop 610, I-69
This Public Storage in Houston's Mid-West neighborhood is located on Fairdale Lane just north of Richmond Avenue, between Hillcroft Avenue and Fountain View Drive.
With easy access from the Southwest Freeway, the Westpark Tollway, the 610 Loop, I-10 and Beltway 8, it's the perfect storage solution for customers in Mid-West, Greater Uptown, Gulfton and Sharpstown communities throughout the west side of Houston.
At this location, customers will find a large selection of indoor storage units with hallway access, as well as outdoor storage units with drive-up access. Some units feature climate controlled storage, and a property manager lives on site at this facility.
A 5x5 unit is an ideal spot to stow away seasonal items, small pieces of furniture and outdoor gear for trips to nearby Burnett Bayland Park year-round. Businesses along Westheimer Road can use a 10x10 to keep extra office equipment nearby. Growing families around Robert E. Lee High School can take advantage of a 10x30 unit at this location to store the contents of an entire five-bedroom house during a move or remodel.
No matter the size of the storage need, this Public Storage is committed to providing residential and commercial customers in the area with excellent customer service and affordable self storage options.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 789)
Ciara was very nice and helpful, she stayed in contact with me and waited for me until right before they closed so I could get signed up the same day.
Extremely helpful employee assisted me when my brother was killed and we needed access to his unit.
New Update!!!!!! Today, on 23rd of the month, my credit card has already been charged for the next month! What kind of company sets the Autopay for the next month 8 days ahead of time? Now I have to call and waste my time to ask my money back again!! I'm trying to give them a better rating, but they just keep amusing me with their new ways of putting their money first! (They have to first make sure I am planning to stay there for the next month before charging me already!!!!) changing it from 3 to 2 stars now! Since it is a self storage, the only thing that matters is the company attitude for rating. When I moved in, it was on 28th, so I was charged for the last 2 days of the month. I am moving out today on 7th, but I paid for the full month! It is stealing people's money. Double standard is never acceptable for me. I'll never use their storage. It's a very cheap behavior, and I never trust businesses like this. The first day their system was not working, so I had difficulty for the first week to get inside because they couldn't add me to their app system. Inside was not very clean, just a regular space. There was something on their ceiling which was all over my stuff and I had to clean them each time. Update: I gave it a one star first. Half of the problem was solved with Fransisco(I hope the name is right) about the last month charges. So I give their effort a five star trying to keep their customer happy. He explained the place is old and under renovation, however it is what I said already. He was very nice and helpful.
Kaylin was so sweet and so nice to help me fix my problem. And thank you so much
Had a wonderful experience with Kaylin. Made my purchase smooth and easy. Highly recommended to see her
Kaylin and Sierra was very professional and helpful with getting us settled into our unit
My unit was not ready at all and I never moved in. This place is not clean and the manager never answers the phone. The reviews on here must be from her friends as this place was scary and looked like people lived here. Don’t rent here!
Amazing services !!!! I love the REP Kaylin
I have Been renting here for a long time Now an every time i come my experience. Here is always amazing with Kaylin she is very nice an helpful
Kaylin was the nicest and very informative! Great customer service!
Where I keep all the good. Manager is on point with everything
My visit todas With Kaylin Was great she Was patient With me in helping me pick the correct space
Kaylin was an excellent help today thanks
Kaylin was very nice and patient with helping pick the correct size space I needed
Kaylin was awesome and went above and beyond to help me out while no one on the public help line would, very resourceful and great storage place. Highly recommend!
Kaylin was very professional and polite very informative didn’t mind going out in the rain to show me the space I would definitely recommend this location for obvious reason
Kaylin she was the best
Kaylin is the best and alway will be the best always helps me however she can this morning I was late on payment and she waved it for me so I save the extra $25 I’m kinda going through a lot so the extra $25 goes a long way for me she made my day today! She is sweet and kind hearted!.
Kaylin is great! smooth process. great customer service! will rent here again.
Kaylin was very patient an helpful I been with the company for a long time I had an issue with my rate going up next month an she was able to help me keep it the same good person hard working an committed to this facility
Kaylin, very pleasant and help me out with everything. Got me the best deal definitely recommend working with Kaylin.
Kaylin is awesome. She is the best. Her customer service and hospitality is something special. As a business owner (HTT), I can only wish to have an employee like her. And this is the truth. I'm pretty good with customer service but not too sure I'm as good as her. And that's saying another. Alex De La Garza
Kaylin ... She was very kind when I explain the situation with the storage unit I have. She was very helpful with the recommendations and I solved my problem immediately. Very nice person
Special Thanks to Lisa she did the best.
Kaylin an Lisa was very professional an polite definitely recommend this location the staff made my visit exceptional
Kaylin, thanks so much for your attention great... I expect to be back soon
Kaylin was very helpful great personality happy I rented here
Kaylin she did an amazing job I am truly grateful for her help
She did a fantastic job!! Awesome & Great Customer Service!!
Kaylin um very satisfied shes helped me alot.. thank you
I highly recommend getting a storage space over here!!! Ms Kaylin is SOOO sweet, kind and very Helpful!!! If y'all need a storage space this is the one!!!!
Kaylin made the process seamless and quick. Great customer service, she explained everything well and found us the best price for what we needed. Would recommend this public storage!
Tried several times to communicate with office personnel about why my rate keeps going up and no one ever answers I also got issues with the door coming off the wall and the screws are danginly on the rail reported this problem since I moved and has not been addressed also the light inside the unit is hanging out with the wires exposed and reported that too but no one seems to do nothing that people are just concerned about how friendly and nice the office staff is that the real means are not being met, will be moving out soon...
Kaylin was very helpful and informative. She is an excellent property manager. Keep up the good work Kaylin !!!
Kaylin has great customer service very professional an informative great experience
Kaylin has a great personality love how patient an how she explained everything to me
I lost my key to my unit an Kaylin was very patient with me when I was telling her I needled to get in today she explained everything to me an protocol an I had to respect it she was very professional I definitely recommend this property
Kaylin was awesome!! she was very helpful and knowledgeable. She had a can do attitude willing to go above and beyond for the customer. She made me feel very welcoming Thank you so much again Kaylin!!!☺️
Kaylin was very helpful I had a lil misunderstanding with my billing when I moved in she was very patient and informative in helping me understand... Thank you Kaylin
Kaylin is a very professional. She has a very good customer service. Really appreciate
Kaylin was patient in answering all my questions an helping install the app
Entrance is tough to make the turns into or ouf of. Otherwise nice place. Clean, clear, Doors and units in good repair.
Kaylin was very nice an professional she explained everything so that I would have a clear understanding she was very patient with the other customers as well I definitely recommend this property
Kaylin was very nice an patient with me very sweet girl
Kaylin , super nice, and helpful, she explained all the details for me .
Kaylin was very nice very helpful great attitude and very professional
Kaylin esta persona me atendió muy excelente Y vamos a trabajar más tiempo con ustedes
Kaylin has Great customer service was patient an professional.. didn't mind going out in a little rain to show me a unit.. very satisfied
Kaylin was very helpful took her time very thorough and office clean with great energy!!! I would be coming back!!! Thanks so much! Public Storage and to Mrs.Kaylin for great Customer Service 👌
The lady that helped me Kaylin was fabulous she answered all my questions and showed me what I needed it to see she explained it til I understand everything u can do good and go places with her she awesome
Kaylin great customer service awsome attitude
kaylin was very helpful an professional.. Great customer service it's always nice to see a friendly face.. i highly recommend this property
My visit to this location was undoubtedly pleasant. Kaylin was extremely professional while assisting me with my every need . I strongly recommend doing business at this location ask for kaylin .
Kaylin provided great customer service and did an excellent job with providing the best price options to store my items.
The service was outstanding! The office manager went above and beyond in helping me set everything up. She even stayed late to make sure that I was taken care of. I highly recommend this location for obvious reasons and would refer family and friends with confidence.
Kaylin she's knows how to take care of customer, she's very good in her job, she helped me a lot while I was having a n argument with your thank you Keylin
Kaylin was very helpful an pariente with app ser up great person very friendly
I came in today to settle a bill and the property manager, Kaylin was absolutely 100% amazing!! We chatted for a good 30 minutes and through that I saw that she has a great personality and stupendous customer service, she will do everything in HER power to help you with what you need done. She does what she can in her ability to keep the property safe and clean, she is there working all day with no back up and puts her all in the job that needs to be done. I can tell she loves her job and cares for her customers!! Kaylin: From the conversation we had today, you are an amazing mother and a fantastic individual doing what you have to do. Keep doing what you do, God got you and your kids, you will get where you need to be in life. When we got home, we sent up a little prayer for you, in God's time, you will receive your blessings. I hope you have many great days!! 🙏🖤 God bless.
Ms Kaylin helped me with all of my needs, took time with me, and her conversation was awesome. She has great energy & sweet personality.. love it ❤️
Called in to see availability. Shanelle was very helpful and knowledgeable!! Thank you Shanelle!
Great management !!! Came to check out unit prices and Shanelle was nice !
Recently rented a space here and kaylin was such a great help. She was super nice and made renting the space very simple, answered all our questions even though we got there almost to closing time 😂
Kaylin was very helpful. I observed her extreme patience dealing with customers. Thank you again for all your help.
Kaylin excellent service great customer service an was patient in helping figure out exactly what I need
Kaylin muy buena trabajadora excelente servicio...muy atenta...me gustó su presentacion
I was very happy to visit this location. Kaylin was very nice to me and she helped me get my unit
I showed up and was greeted by kaylin. She was very professional and knowledgeable. I had a issue with one of my units and she quickly fixed my issue.
The customer service was great upon move-in and move-out! Kaylin was fantastic to work with at this location.
I had a great experience with Kaylin I needed a storage every question I had she answered it she was patient an very nice very helpful
Great customer service and super helpful information, Kaylin is a ver sweet and helpful person and she walked me through the process step by step. So thankful to be her customer
I came to rent a Storage i got thé pleasure to met Kaylin âge WAS very Nice she explained everything in détails she i Gad a good expérience
I have a good expérience with Kaylin . She was very helpful and Take time to explain to me the process of renting . I'm happy to meet her .
So glad I decided to get a storage here. Kaylin, the property manager, was very friendly, helpful and accommodating! Though I purchased my storage online, it was very nice to meet her when I got there. She was very patient and answered all of my questions. I highly recommend renting here.
I had a good experience with Kaylin.she was very helpful and professional.
Kaylin thank you for doing your job she answered all my questions and helped me out the best way possible keep up the good work Kaylin we need more works like you enjoy and have a blessed day
Kaylin is the best rep at any public storage facility that I've ever worked at!!
Great customer service, staff was very helpful! Thanks
Miss kceylin was wonderful kind and I need more people like her in this world
Gracias ophelia for your help.
Kaylin was excellent absolutely perfect customer service
Kaylin was so sweet and encouraging, I’m so glade we came to this location and met her!!
kaylin was the helper of public storage did everything well there great person and great speaking i love it 5 star
I called earlier to ask about the prices of the storages and spoke with Kaylin, who was absolutely amazing and helpful to answering all of my questions. Not only was I satisfied with the prices but the friendliness of staff, Kaylin topped it which brought me here to this review. She was very educational on making sure I understood what I needed. 5 stars for you guys!
I'm only giving 5-stars for the customer service. I started to book online but finished at the store with Kaylin. She made the finishing process EFFORTLESS and quick. She explained everything thoroughly and with ease. My only complaint is about the upkeep of the property. I couldn't turn the light on in my unit because there was no string to pull for the ceiling light. I'm only 5 ft so I had to use the light on my cell.
Very good service at this location. Kaylin was very helpful.
Great customer service goes out to Kaylin she was very helpful to me. And I really appreciate her help and great awesome service. Thank you so much 😁😁
Kaylin is the best, explained everything very well! I’m pleased with her help!
Kaylin was very friendly and made it very easy for me to reserve a unit.
The door of my unit looks like someone was trying to break into. The office was totally unbothered and offered to government me another unit. Its not easy for me to move my stuff and apparently fixing the door will take time. Looking to move elsewhere as it's not a secure space as they claim.
Manager Mr. Terrance has great customer service. He was very helpful and patient today.
Had a very good experience with Kaylin St.Julien she’s awesome great and positive experience
Great Communication skills from kaylin St.Julien Great experience I will be back
Kaylin was great she had a very difficult situation and handled it with extreme patience and was true professional. She really needs a raise she is TERRIFIC!!!!
Kaylin has been more than awesome .she made the process simple and stressful free.
Kaylin the best customer service ever
Hi how are you Kaylin she's very nice person I've neither met and she helped me out pretty good with my unit and she cleaned it and I really appreciate that is that I got everything easy I'm very happy very happy and thank you so much Kaylin
Kaylyn has great customer service was very nice helpful an patient
Just want to send out my most sincere thank you to the Office Manager kaylin. She was of the upmost assistance to me obtaining the right type of storage unit that best fit my needs. She took the time, explained everything thoroughly and walked with me to see my unit. Thank you for being a wonderful person and I hope to see you again soon to when I return to pick up my things!
I put my stuff here thinking it was going to be ok . When I come back from my trip all my stuff was gone someone brake into my storage and took all my computers TVs clothes boxes full ect on a value of 15000 dollars. Now the insurance is just covering 5000 . Storage people didn’t even talk to me to say I’m sorry they just gave me a brochure and told me call your insurance. Very disappointed of this place .
Best in galleria area.
Hamesh was more than helpful so we can pay online. I sometimes have trouble walking, today I have a sprained ankle, and my husband works out of town. Thanks to Hamesh we don't even have to leave the house. Thankyou
Latoya greeted us with a big smile and was very helpful. Great experience
Latoya was very nice and helpful .
Latoya brown is a excellent help She may share my need are met In very polite
Toya went about and beyond to make sure I got what I needed from boxes to the size of the storage a space I needed… I was having a really hard time moving and she called to follow with me to make sure I didn’t leave anything out. Thank you so much!
I appreciate all the help I received from Latoya while reserving my storage space…. Great job
There fantastic especially latoya
Latoya is great and staff is excelente
Latoya is excellent very good customer service
Good service but horrible gate hours (9.30am to 6pk) maybe can change my mind when they change back close hours
They are closed all the time, they close the gate at anytime and you cannot get your stuff when you need it. The gate hours is 6:00am-9:00pm and they open it from 10:00am-4:00pm.
Latoya is awesome got me in and out
Great service! :) Latoya was excellent
Ariauna and latoya were great help
U like the place cause it seems to be safe but also I've noticed that every 5 to 6 months the rent goes up and up and up. Especially now with this Covid-19 the rent is rediculous high and they are taking advantage of people....
Latoya is good great place
The Girls are great
Latoya was very helpful and informative gotta luv her
Don’t trust “Contactless” check in Not only did the app not work but it took them a week to call me back. I was in the middle of moving and booked online. It was listed as contactless but they didn’t inform me of the entry only during office ours. 6336 Fairdale LN in Houston was the worst experience EVER! Not even the district manager has respect for customers. Called customer service over 10 times and never spoke with either on the “Emergency Phone” they have for emergencies. My move was terrible and $360 in moving fees later I chose another reputable storage.
My husband and I have had storage spaces there for several years. LaToya has always been very professional, kind and helpful. She is a wonderful ambassador for the company and is very much appreciated!
Ms. Latoya was more than magnificent. She was able to secure us with plenty of storage and even got us free month of storage. $1 for the first month. Incredible deal and great service from Ms. Latoya. Thank you.
Ariauna and LaToya were very nice and helpful !
I needed a storage and went here because it is near my apartment and truly did not know what to expect. from the time I stepped in the door - Latoya provided an impeccable customer service with a genuine approach that made my experience top notch and appreciated. The entire experience was excellent. I truly recommend this establishment to those seeking a great storage place.
Latoya is awesome great place to store
Great customer service!
Ebony provided me with excellent customer service very profesionales. Today Faisal was very helpful and nice.
Latoya from public storage gave excellent customer service. She also gave me a deal to move in to storage for $1 the first month. The space is very clean and quiet with no bugs from when I inspected my space. I would highly recommend this public storage to anyone. Latoya is great and her service is warm and welcoming. I feel my items will be safe at this location. Thank you Latoya for your welcoming experience and I am glad to have my items here at this public storage!
Latoya is awesome got me in and out just love it
Great place, good price friendly staff Latoya is amazing i highly recommend this location.....!!!
Latoya Washington very helpful
Latoya Marquita and Arianua are amazing sales people get you what you need you'll be in and out awesome place to be
Latoya was fast and very knowledgeable will be back to see her soon
Great place Latoya is wonderful very informative beautiful woman
I always come to fairdale to make my payment Latoya always greets with an warm and friendly smile Great customer service speedy service
Latoya is such an amazing person great customer service and very friendly .
Latoya is awesome
Latoya was super helpful!
Latoya the property manager is great and the best, always helpful. 1st class and full of fun, always great laughs. Should rent with her.
Good morning, wanted to give review about the employees of public storage. Latoya and Marquita are very helpful and engaging.This is my first storage rental and they made my experience very satisfied!!!
I had a very pleasant professional encounter with Marquita and Latoya.
The staff has excellent customer service I recommend you keep your stuff there
Toya and Marquita are super responsive and very friendly. They have gone above and beyond to work with us and help us out. HIGHLY recommended
GREAT CUSTOMER SERVICE! ARIAUNA WAS A GREAT HELP, HIGHLY RECOMMENED!
Marquita was very professional everybody is nice
Latoya was awesome and lovely
Latoya was very informative awesome job
Cómo se puede abrir la puerta para entrar a la parte de adentro los códigos de 5 números o donde te lo dan cuando lo rentas
very good service
Very efficient and friendly service. Contact and distance precautions in place.
Layo ya es great
Excellent experience and customer service. Safest place to put your stuff in Houston. Nicest front desk ever.
Latoya was excelente aviso
Latoya was great
Latoya was informative and very nice will be coming to see her often
Latoys was awesome
Good customer service but upon move in the door to unit was missing bolt and holes in walls. Finished difficult move in with narrow door entrance and narrow hallways. Will call in morning to ensure door fixed for security and not responsible for wall damage.
Wonderful service👍🏾 employe Bebe signed me up quick and easy. Will recommend to everyone
latoya was awesome got me in and out
very good workers sympathetic and kind
Latoya is such a great and helpful person, very professional.
This has to be the worst storage company out there. Not only has my original rent for a 5x7 unit gone from 70 a month to 142.00 a month in 4 years they have decided to evict me due to covid19 virus when no one is working the city just barely opening up. Does 5 years being a customer mean anything. I should of moved out a long time ago...never again will I do business with public storage
They constantly changed their rates every month from $50 to $80 or more. It was never steady.
Staff members are very helpful.
Marquita was extremely nice and efficient. I was able to view and lease my unit within 30mins.
Had a great first experience, very helpful and kind! Would recommend
Good customer service easy going ppl and really work with u
LatoyA and Hiram was awesome just come and see them
These girls are awesome
This place is awesome
Thank you Marquita for your awesome service (my family really appreciate you)
Fast and friendly service great customer service. Very clean and pleasant location. Marquita was great.
Customer service is exceptional latoya darryshia marquita and malisha can you say awezome
I really did enjoy the service of Darryshia, she was very professional and sooo nice! Keep up the great work guys.👍🏾
The crew you have now are excellent always smiling and when I need something there always there thank you
Latoya was great love her customer service very lovely
Everything was quick and smooth, the ladies and gentlemen at the property we're very attentive to my needs. Thank y'all.
Ladies where very helpful. Thanks public storage.
Customer servicw is great
Great staff service , clean and safe location 100% recommendable
Great service Excellent staff Marquita was great help thanks .
The experience was great!!!! Marquita were very professional and efficient. Thank you public storage!!!
I’ve went here the customer service is excellent. LATOYA help me out in was very Patient with me and very friendly.
To be honest this is the best place I've have used to store my belongings. They have great customer service and representatives for this location. I have been here for month's with them and never had an issue at all with anything as far as payments, storing, moving..etc! Shout out to Marquita for outstanding service and educating the customers on policies & fees etc.. We appreciate you and thank you for all you do.
Love the girls here great place
Very lovely ladies great customer service
Latoya was completely informative, got me in and out quick. Very helpful and kind. Greatly appreciated (:
The experience was great!!!! The girls were very professional and efficient. Thank you public storage!!!
It was alarming about the awful smell in storage hallways. The “temperature control” units are less than desirable. It is at 80 degrees so don’t know what I’m paying for. Also, they seem to have a mice infestation issue in the building I have my things in. Every time I am inside organizing, you can hear the “squeaking” and little scratches from the critters running mayhem. Ran into a storage unit neighbors earlier this year and they had a box shredded to pieces. Caution to you if you do business here!
These employees all worked with me and bent backward to accommodate my family's request — a professional and intelligent group of employees.
Latoya was awesome very friendly and professional
Great place great people love it
Latoya was great got me in and out
Great location 👍🏾
Great customer service !
We worked with Latoya Brown and she was very helpful to me with the things i needed
Latoya brown was very nice and courteous while being service
Soo good and favorite helpful
very nice and good people especially MALISHA she always helps me out and always has a smile on her face
Latoya was very informative And she made me laugh keep being AWESOME!!!!!!!!!
I love this facility nice and clean staff is nice and beautiful
Very I e people and good service
The warm and thoughtfulness of employee Latoya Brown was refreshing to see and experience will enjoy working with this wonderful company
BEEN WITH DIFFERENT PS LOCATIONS FOR THE LAST FIVE YEARS, OFF AND ON. BUT, I MUST ADD, MY BEST OVERALL EXPERIENCE HAS BEEN WITH THE MANAGER (LATOYA) & STAFF @ THE FAIRDALE LOCATION IN SOUTHWEST HOUSTON. ANY AND ALL ISSUES HAVE ALWAYS BEEN HANDLED EXPEDITIOUSLY. IF, IN THE FUTURE I'M IN NEED OF SOME TEMPORARY TRANSITIONAL SPACE, ILL DEFINITELY BE RETURNING TO THE SAME FAIRDALE LOCATION. THANK YOU FOR YOUR DUE DILIGENCE AND EFFORTS TO KEEP THE CUSTOMER "THE" PRIORITY
Ci Ci was great
Jenesha was very helpful! Got me in and out quick!
Latoya is verte especial great place
staff was very polite towards customers
Great place great staff
Great place to store excellent service absolutely adore latoya
Darryshia was very prompt, helpful, and friendly. Would recommend !!
Latoya was very helpful thank you for the service
Cici was very polite and handled our business quickly.
Latoya was great provided me with excellent service
The girls here are very friendly and very helpful. Excellent place to store at
I love the girls here
thanks to these beautiful ladies... quick and reliable service.
Latoya was great. Awesome service.
My experience here was very pleasant. Darryshia was very professional and very patient. I'm glad I chose this storage facility.
VERY GOOD CUSTOMER SERVICE EXCELLANT PLACE TO RENT. DARRYSHIA WAS VERY HELPFUL
As always, the best storage I’ve known. Darryshia was of great assistance. Thanks once again for the fast process. Time to move my stuff in :)
Great customer service, wonderful personality and prompt and efficient... A must go to storage!!!
Latoya is amazing!!! Great at her job and a fun laugh :)
Ci ci and Latoya was great i appreciate your service ladies
great servicd nicd people
Great Service! Clynita provided excellent customer service and made sure I was satisfied! Will recommend to others
Darryshia was very helpful in assisting me in getting a storage for my father's items after he passed. It was a very hard time for me but she was super nice and friendly, making my process a lot easier. I will definitely use this location and others again.
LaToya was very helpful, humble and she had a great attitude.
Great with customers
Latoya got me in and out great service
Latoya gave me excellent service
Toya gave me excellent service
Great customer service. Was able to walk in and rent a space in less than 30 minutes. Thanks!
Love this place! Great prices! Wonderful customer service! Darryshia was super nice, professional and knowledgeable!!!!! 5 stars!!!
Stopped in to look at a unit. Alexandra was very helpful and professional. Thank you.
Latoya was very informative great customer service
Latoya was awesome hoy me in and out quick i would recommend To my friends crear servicios
It's very Affordable people make you feel like family My stuff is very Safe
Darryshia was very helpful with my rental process she recommended supplies that I would need for my rental and made it very easy for me to be in and out.
They were very helpful with a situation about my storage space. I really appreciated it
Latoya was great
Latoya has a great customer service attitude and helped me out like no one had. I recommend when you come here ask for her and she will go above and beyond her duties. Thank you Latoya...
The girls here are great love coming here
Latoya was excellent she provided great customer service
Latoya was very helpful
Excelente guest servicio
Latoya is great!!!
Latoya was great
Latoya was very knowledgeable and has excellent customer service skills way to go public storage
Eric was excellent
great experience! smart staff! thank you Alexandra for all of your help and knowledge!!
Latoya was great excellent customer service
Latoya wAs great
Latoya es very helpful
Does anyone know if it has ever flooded here and things were affected on first floor?
Angela was very informative and detailed everything i would need to know.
Just got my storage space here with Toya, she was awesome and nice. She was detailed and precise with the description of the units and answered every question I had. The storage is huge for a reasonable price!
This place and staff is awesome
Te girls hete are great excelente customer service
They customer service Washington great...they ladies are very nice
Was promised that they would honor the online price and they have not. The past two months I've been paying almost $70 more than I was promised. (including the fees because by the time management returns my calls I have incurred a late fee) While the staff at the actually location seem to try their best and seem fairly pleasant, the District Manager David Spade has very poor communication skills and has not been helpful at all in resolving the issue. I would not recommend this place for storage.
Angela and toya were fantastic!!!
Greatest storage experience ever at Public Starage on Fairdale Ln. The office staff is A1!
Excellent staff cool people i love coming here will be back
This was a great place great assistance, i love it. If you need any assistance, they have the nicest people to assit you. Great place and recommend at any time
The staff was very professional, the unit was clean, with easy access..I was very pleased with the service..
Customer service is excellent great location wonderful staff
The team you have there are so helpful and always so nice , I really appreciate them , so happy with the service they give me .
Great management Clean safe nice place to store your stuff
Latoya is awesome 5 star service all the time no one does it better
The girls was great with helping us find a space Great service
The girls are really nice here and give good customer service.
Very friendly and pleasant
You’ve been great in all ways.
The ladies in the front office were very helpful and helped make my move in process very efficient!
Latoya is the best staff excellent work and she deserve more than 5 star
Angela done a awesome job with the whole process, I'm pleased.. come getcha 1..
This place it's infested of bed bugs and cockroaches.😨
Had a great experience the girl really help me out
It's a place you can keep your stuff. It survived harvey, but if you are considering non climate-controlled weigh your options. The insulation had fallen in on our unit and there were bugs. When we got our stuff out finally we had to be strategic about what time of day we went because of the heat. Lucky we brought gloves so we were protected from the elements that we hadn't brought to the unit.
Latoya was the best. Great customer service, helpful, got all my concerns resolved. GREAT SMILES.
Latoya, the propertyanager, was delightful to work with.
Latoya is great awesome manager
La’Toya Excellent Customer service and very knowledgeable! I would definitely use this storage place in the future!
Latoya was great excellent customer service I will definitely be back
Angela went out of her way to accommodate my needs. A+ Customer service. Highly recommend.
Tarmara & Alex gave me great service and were courteous
It was a grate experience every one was very helpful and knowledgeable
The service is great
The customer service here is great
I go to this location to pay my bills and I'm always greeted with a smile,thanks latoya
The girls was awsome with helping me get a storage today...
The girls here are great and very friendly
Latoya she is really nice person really nice service with her
Latoya was very helpful today with the storage I needed to put my belongings in. She was very nice and friendly.
Tarmara assisted me and was very professional had a beautiful smile and great customer service ... 5 star customer service
Tamara C. was amazing and very helpful !
The woman was very polite and helpful. With her being by herself she took care of everyone in a timely manner.
Wonderful customer service ! Great place ! Friendly young lady Tarmara.
For the amount of storage the prices are horrible plus the storage lockers leak your stuff gets ruined
Latoya is amazing the nicest employee by far the best experience I've had
La Toya she is very Nice girl very friendly
Mrs Angela is a fantastic employee she was very detailed gave a lot of information and very helpful and has great customer service.
The ladies there were very nice. They helped me with all my storage needs.
Angela was very outgoing and informative. She was fast and helped with everything thing I needed done with u guys. Thanks a bunch!
The girls are great and very helpful
Very nice place n they are very helpful ppl working there
What time does the gate opens?
Latoya was great! The process didn’t take as long as I thought it would! I’d definitely recommend others to come here. And the inside of the office was so fresh and clean!
Great customer service and very reasonable pricing. I definitely recommend that facility and will myself use them in the future again if need be.
The girls here are extremely nice
Latoya showed a high level of professionalism and was very knowledgeable. She made my rental process smooth and seamless. I will definitely refer a friend.
The girls here are lovely very nice place
Lotaya was great help amd she walk me through everything great. Beat service ever.
Came to public storage looking to score a unit for some old apt stuff , happy to know public storage has excellent empolyees like Micheal L
Convenient place for storage with easy access. Make sure you understand the terms of the insurance offered. I purchased the maximum amount of insurance available, thinking I was protected. However when I had thousands of dollars of damages from a rat infestation, I was only offered $250 compensation from the insurance. On site reps have no authority, if you have any issues go directly to the district manager.
Asks for Latoya she is superb
Loyoya and Angela were amazing. They understood my needs and went out of their way to find a storage unit for us. Recommend this place.
Micheal was a great service rep and provided A+ customer service
Latoya provided excellent customer service. Very pleased
Great service by Tarmara. Got the space booked and ready instantly
Latoya is awesome I will go back just to see her again and again again
This is a great location friendly staff and helpful .
Great service with quality information to set up my storage. I highly recommend this location.
Michael did great. Gracias
They help me really great love the way the worker help me find a storage
Worst experience ever. Staff is so incredibly rude. Prices are outrageous. I would totally recommend going elsewhere. I have had items stored in this facility for almost a year. Obviously I've always paid. I do not have it set up electronically because of previous fraudulent transactions separate from this issue. The moment it's due they call threatening to sell it at auction. If I could give 0 stars I would. I wouldn't recommend them to my worst enemy. Look at my previous reviews of other places. All great. I normally like to praise businesses for a job well done, but these guys are horrible!!!
I appreciated the customer service from Michael. He took me through the process, escorted me to my unit and provided me with all the solutions to ensure my items were safe and sound while on their property.
Latoya and Angela did a outstanding job helping me today...i really appreciated their help..
Ms Latoya @ Public storage delivered some awesome customer service today . Put miles of smiles to thee face !!! Thanks
Latoya and Angela we so helpful I came in right before close and they welcomed me regardless. Helped me find the storage space I needed in a stressful time and even made me laugh. 5 stars!
Best of the Best.. Michael made me feel right at home... part of the family.
Thank you micheal for helping me out today. Found me a good upstairs unit close to the stairs. I recommend.
Micheal and LaToya are awsome they atended me very well explain to me all the good offers they have and got me the best for what I needed, very excellent service defiantly will recommend to anyone in need of excellent storage facility.
Service was exceptional.
no doubt. Good service with Great and friendly Staffs well experienced specially Latoya
Latoya was a great sales person, made everything so much easier. Recommend highly!! Thank you!!
I received 5 star service at this location last month. Chose this property because of its convenience. Angela is friendly, patient and has help me throughout the reservation. During the moving day, I found out the unit is too small to put everything inside and had to upgrade the unit in a hurry. She walked around to show me different units multiple times in the hot sun and help me decide on which size to get. She even offered me a discounted price for the upgrade. Just can't say enough about her service and kindness. If you ever need a storage unit in the area, go over there and ask for Angela and she will take care of you in a snap.
Angela and LaToya are beautiful people just wonderful sales people just amazing
Latoya and Angela are so amazing Great customer service
Tarmara gave a great service, really friendly, will come again
Tarmara was very very helpful.. She made sure I understood the contract. I went on my lunch I was in & out less than 30mins. Just amazing grate servic!!!!!
We had an great customer service would tell others the big help Ms.Angela gave my mother today.
Michael showed excellent service on helping me and setting up my storage unit
Nice storage, but area is very quite. Have been there at night and seems to be safe, but don't go alone at night just to be on the safe side. People in the store are nice. Price can go up for your storage unit as they say that is part of the contract. However, it is still cheaper than other locations in the Houston area. The units are climate controlled which is a plus. Haven't had any problems with bugs or rats and the units have light in them. Compound is well lit. There is also a cargo elevator to get your stuff to the second floor.
Micheal was a huge help. Thank you very much. This is the guy you need to see. Very funny
Awesome customer service (:
Tarmara was very efficient at check in me in
Tarmara was a great help with getting me set up with my storage!! Highly recommend this place!
Tarmara is exceptional. She was patient enough to show me the different sizes available for me to pick from and answered all my questions as well. She displayed excellent customer service skills in the process which I appreciated.
convenient to our home, Tarmara and Angela at the desk were very helpful
Ebony was very helpful nice nice nice
Tarmara was very informative about the rental process and made sure that I understood their rental policies.
Micheal was such great help to me today, since this is first storage experience. He made it easy my storage experience very easy. Thank you public storage and thank you Michael.
Tarmara did an excellent job. I will refer everyone to her. Thanks
Ebony was very awesome. Very informative with great customer service. And good prices. Would recommend to a friend.
Ebony customer service was amazing nice & friendly
Latoya was very great and she gave me no hassle she showed me the space I wanted and in alil of no to I had my lock and keys ready to move in fantastic service
I was inquiring about a unit and Latoya was most helpful. I was unsure what I needed but once she explained the breakdown I got everything I was looking for. Thanks!!
Latoya is an awesome representative
Been there for almost 3 years
LaToya was great. She greeted me when I walked in, showed me around the property, and made the checkout process easy!
Raise the price after a few months, not big deal but surprise. I rent this storage for a year. The facility is not secured even though there is a gate that needs a passcode to open, the building that need a passcode to enter and the lock in my unit and camera that the office staff monitor. On 10/28/17, I got a call and stated that my unit has no lock I needed to take a look asap. I went there, a police was there investigating. I found out that my unit and several other unites got robbed. Similarities, the latches got cut. Mine, the robber took several valuable items and several large luggages that I kept most expensive clothes, painting, electronic devices. Some boxes and containers were left open and did not take them because they were not worth as much. Felt very disappointed with their security system. I got a small piece of police repot. I lost the lock, I need to buy another one and lock it right away. The public storage has no responsible to all my loss. They only ordered a locksmith to replace the latch. Suggest me to contact my insurance and work through whatever it take. Seriously, it is like nothing happened to them. They don’t care and they don’t help and I never heard any update from them but the bill every month.
Ebony was awesome !!! A great help !!!
Ebony provided awesome customer service friendly and helpful
Ebony Was the person who help me this morning at my visit she was very helpfull n explained everything just right it made much easier for me to understand the whole process.
BAIT AND SWITCH! I was told it would be "a long time" before they would attempt to raise my rates after signing up last summer. Instead it's been 4 months and they raised the rates about 25%! Talk about dishonest and disreputable. I called to complain and was told the area manager would be in touch - he never called. Beware that they will raise your rates almost immediately after you move in! In addition, this likely Harvey-related price gouging.
Ebony was the best in helping me find my storage space! Great prices too! I recommend this place
I am changing my review because the property manager reached out to me regarding my review and was able to give the information we needed. Plus for our inconvenience he gave us a credit to our acct which was a nice touch I wasn't expecting. Don't forget what your code is and call asking. Even if you have your account number they will not give you the code over the phone but make you go up there, so if you're unable to before they close your out of luck till you can inconveniently drive up there during there business hours.
Very nice, polite & courteous staff
Latoya and Ebony are the best! They are so professional and easy to work with. I came in disheveled and looking to store my things that survived Hurricane Harvey...Latoya set me up so quickly and easily. I've recently downsized to a smaller unit and the process could not have been easier. The girls are so friendly and welcoming. A++
The Girls at public storage are great
The Girls Ebony and latoya are awesome kind and eficiente
This place has the best customer service you can buy. Everyone is so helpful especially Ebony and Latoya they always in good spirits.
I appreciate latoya for the best customer service around. She was very patient and she made sure I got everything I needed. I recommend all to use public storage on fairdale..
Ebony great service
I give 5 STARS for employee Deshanta at this location. One star for the manager. On October 5th I rented unit from her however, the lock would not fit due to door misaligned. Deshanta stated she would take care of for no problem. She had developed my trust in this situation. She called back a day later, saying had to refund my original lock moneys and she would get another lock that would fit and leave the keys at the front. However the day of the move, the manager was there, and I don't remember her name. She didn't know what was going on or understand. She stated the unit had water in it and could not rent it to me. She didn't show me the water, but Deshanta had already shown me the unit and there was no water. The manager transferred me to another unit without showing me the unit and charged me again for insurance. I had already paid 11.00 for the original unit. After she transferred to another unit, I didn't asked to be transferred she charged another 8.00. Total 18.00 for insurance. I asked why she couldn't transfer original pymtstADs other unit. Had to charge again. She transferred the payment, but the insurance. I don't understand, why? On top of that 3 persons in the office no one offered to take me on the mobil cart to my new unit I that haven't seen. I'm disabled with a walking stick, had to walk further. BAD experience with manager. GREAT, GREAT, experience with Deshanta!!! 1 star for the manager. She could use some cux service training from Deshanta. I think Deshanta would be a great manager for public storage.
Ebony provided excellent customer service today
LaToya was FANTASTIC!! Her and the team had the best service I've experienced and would definitely return back again!
Ebony was excellent
Ebonys. Service was excellent
Latoya, did a fantastic job taking care of us at public storage. A great place to store your belongings! Great place to be
Latoya exhibited excellent customer service. She showed me around the facility and also provided all the information I needed in order to store my belongings.
Ebony Was Amazing .... You Guys Need Give Her A Raise
Miss. Ebony was very sufficient in her job. From the phone call until the time I arrived. I will definitely rent here again if need be. I also like the fact on how Miss. Ebony was training the new lady and assist me all at the same time. Both of them put a smile on my face and that is what I needed. Thanks so Very Much
Ebony gave us exceptional customer service ! Look for Ebony you won't be disappointed!
Ebony gave us great customer service! Very friendly, curtious, and professional. A joy doing business with. Highly recommend!
The service I received from Latoya, was fast efficient thorough and courteous. Made day a little better, as I am dealing with my home being flooded by Tropical Storm Harvey. Thank you Latoya 👍
Ebony service was really good and I really recommend her. Excellence Service. thank you. 5 stars.
Are the units out of danger due to Harvey?
Johna Excellent, helpful,friendly awsome person
Great service from johnna!
Jessica was ver helpful with all. Of my dental needs i highly recommend fairdale
Ebnoy is great helper and nice. this place os great.
Latoya was of great assistance couldn't have done it better myself. Woop woop. 💪
Latoya she did a very great job
This place is awesome with very friendly staff, LaToya was so professional and explained in detail, everything I needed which was very helpful as it was my first time using public storage....I would recommend this facility to anyone in the area needing a storage place.
Great customer service from Ebony
Ebony and LaToya were amazing must go and see those girls
Ebony - you're the bomb dot com!
I just rented there 7/2017 and LaToya was so nice, and went the extra mile to help me find the best deal for my needs.. LaToya is the best!!! :)
Destine was a great help.
Vanessa was very professional and personable during my visit. She addressed all of my questions. She is an asset to this location!!!
Ebony provided great service today
Destine was great with her service. Thank you !
Ebony was excellent. Helpful and professional. Got me in quick and easy.
Jasmine she provided excellent sevice
Competent staff, clean units, easy access and reasonable pricing.
Ebony was extremely efficient and helpful!
Ebony had awesome customer service, I highly recommend Public Storage on Fairdale.
Latoya, was very professional and informative with all my questions and showing me the space I will be renting to make sure it was what I was needing . Good job!
Ebony provided great service today
Ebony is amazing to work with and super knowledgeable about everything!! I was in and out within 15 min and had a storage unit ready to go! Highly recommend her and this location!!
Ebony , the service was excellent.
Ebony service was great today I was given a half off deal which saved me money on a large unit!!!!!!
Friendly service and great location.
Ebony was friendly & helpful (I'm a newbie) .. Got in + booked + signed + back home in 30 mins! Thank you Ebony!
Ebony was very helpful and professional. Great coustmer service. Smooth and easy process.
Lacinda did great. Thank you so much!
Been a loyal customer since 2011
Ebony gave fast service today i was very pleased today and she was nice and beautiful
Latoya was my seller and she was super nice during the process
Ebony was great today I really enjoyed renting. A space here today
Ebony killed it today with her impeccable service. I was in and out in a heartbeat.
This was my first time renting a storage unit so I had a LOT of questions. Latoya was there to help me along the way with no complaints. She also showed me many different units to help me make the best decision. I was definitely pleased with my experience at this location. Great customer service!!!
Latoya did a great job! She made it very easy for me , and made sure I had all the information I needed. Highly recommend this location for anyone new in town!
Ebony provided excellent customer service!!
Ebony is dishonest. If she says something is mandatory, ask her to prove where it says that in the contract.
Latoya has great customer service! Very helpful and charismatic!
Ebony my service was excellent!
Latoya was great very funny and professional at the same time go see her I'll recommend public storage to everyone
Ebony service was great today what a great manager she's awesome such a great asset to the company
Latoya... She was absolutely great in meeting my storage needs. I would definitely recommend Latoya and Public Storage in future.
Ebony is the best..
Latoya, was very helpful she fill my needs on a storage space up to the surprise price. I would tell all who comes to public storage to ask for my new friend!!
Ebony was so fast and extremely friendly! Awesome service!
Ebony service was great today,she needs a raise
La to ya was great and very helpful excellente customer service
Denay is the one and the only!!! Awesome Job!!
Denay was knowledgeable and kind. Good service.
Latoya was amazing. Great personality and picked out a fantastic storage for my items.
Denay was very nice & helpful.
Thanks Latoya, she kept it trill. Will definitely be back
Denay did very good and excellent driver.
Denay was the best awesome job ! Keep up the good work
The 6636 fairdale location is by far the best public storage location I've ever used. The staff is incredibly helpful and patient. J'sha is who helped me and it was a pleasure.
Ebony. Blown away by the customer service Ebony was great! She even sold me damp check which I didn't even know was a thing! No more smelly clothes!
Just not satisfied with the staff. They are mostly unapproachable and made me feel as if I'm bothersome for asking questions. I'm not ok w the hours of operation. Also if in gate boundaries after 10pm, YOU WILL GET LOCKED IN THE GATE W CAR. yes there is a gated walk thru door, to have a person pick you up w anther car. Or your can call the after hours to get them to open it, but they also are consider closed by 12 or 1am. There's just nothing to really impress a person to rent from this particular storage facility. -regards
Destine was Awsome!!!!
The area is nice and Ebony made it easy for me she explained everything to me professionally!!
Latoya is real nice and professionals i recommend her to everyone great place thanks latoya
Service was awesome with Ebony and Destine....
Ebony - was super pleasant. Easy Squeazy Lemon Peasy process.
Ebony was awesome
Latoya was great.. she got me in and out very quickly . Kind and friendly service. I will be back if I need another storage unit .!!
Latoya did a fantastic job explaining the entire rental agreement with me! I had a ton of questions but she put my mind at ease! I'm definitely gonna recommend her!
Latoya was great and her customer service was spot on glad I came to the public storage for my needs.
Service was excellent - very attentive and friendly. - Ebony was our assistant who made the experience quite enjoyable.
Ebony treated me great today i enjoyed coming to this property today...great great service!!!!!
Jessica was very helpful
Ebony has excellent service
Ebony was eceptionally nice and provided excellent service I'm so happy that I came here she was perfect and her office is spotless
Ebony gave me an excellent service. She was extremely knowledgeable of the products and services offered by Public Storage. She answered any questions I had.
Ebony great service
Letoya was great at assisting me with all my needs and very professional.
I want to thank Ebony and Destine for fixing the elevator. One of my movers managed to freeze it in the middle of a cycle. They performed a miracle and got it going. Thanks for being here when we needed you! Ann
Ebony helped me and was perfect.:)
The lady named Ebony was so rude and unprofessional . If it was'nt near closing time I would have took my money and went elsewhere . She was apparently training the lady that was originally helping me . My advice to Breshell is to be nothing like Ebony. That's sad when you give a black woman power it go straight to her head. Humble yourself little grasshopper .
Destine gave me good service she showed me how to store my items and treated me good.
Ebony she provided great customer service...
Latoya it was an excellent service. Im happy i chose public storage.
Breshell provided great service
Ebony provided excellent service today
Ebony she take care of me very well
Destine very nice go see her.
Latoya was very patient and helpful. Got my unit at a good price.
Ebony professional and fast service
Very friendly service. Everything was explained. Great!
Ebony have been really helpful with assisting me in setting up my rental storage
Ms Andrea was so helpful and glad she help us out and. Ms Ebony help out too .Glad this time we were treated right.Mr. & Ms. Gabriel Cid - Pereda
Destine gave amazing customer service. Very friendly staff..
Ebony just provide a good seevice. Thank you so much!
Ebony gave great customer service
Ebony was excellent Thanks for the help doll great manager here
This is a required mandated review. Ms. Ebony called me several times to confirm my reservation for a 10x25 storage unit with a move in for Oct 25th. I am a recent transplant of Texas and was price comparing between this location and another. I made two reservations, securing both special online prices, however Ms. Ebony secured my business by offering personalized attention. I reserved with this location because I felt that should I need to reach someone when I am in my travels, I can definitely count on the service of Ms. Ebony to rectify any concerns. Absolutely amazing personalized customer service! Thank you very much! -
Ebony did provide good service i liked the service here
Open on Sunday! Easy process! In and out in 20 mins. Ebony was GREAT! THANK YOU.
Ebony was wonderful. Excellent andfas service.
I just rented a storage space from Jessica at public storage and I couldn't be more happy with the service I got post
Great service, Thanks, Destine
Ebony provided great service everything was clear and understood
Destine was wonderful today. She helped me decide on the proper size unit for my needs and it was a fair price!
Destine was 👍
Awesome! Ebony was amazing to work with.
Ebony is awesome!! !!!
Ebony she gave the best services to me
Destine is a great employee and she explains everything thoroughly
Destine was wonderful
Ebony was very friendly and helpful.
Destine was very helpful & explained everything properly. I'd definitely recommend friends and family here!
Andrea provided excellent customer service today. She waited for me to show up and im happy about that!
I Came in to rent a Space and Ebony helped me everything worked Out great
Destine provided the best service she was wonderful.
Ebony was absolutely great! shes a keeper
Jessica gave me great customer service she was very helpful.
Jessica has great customer service
Destine gave me excellent service.
Ebony provided great service we enjoyed the golf cart ride that was one of the best things
Ebony provided 5 stars she wAs great her service is amazing everyone should come to this place
Andrea Excellent customer service
Ebony is really nice she explained everything to me i recomend to everyone
I came in today to make payment and Ebony helped.Fast and friendly service
Kizzy was great at helping us find just what we needed. Very helpful!
Ebony was great
Ebony did a great job assisting me! She derserves her a raise and aa steak dinner!
Ebony was awesome!
Ebony was very helpful and helped us get out 1st storage space. Great service!
Awesome!!! Go see the girl Ebony!!!
Ebony was very polite, efficient, and professional. Great job.
Ebony gave great customer service today. Very satisfied :)
Ebony gave me great customer service!!
Ebony was AMAZING!!!!
Kizzy was great. She provided great service. Explaned everything in full detail.
ebony mucho bueno
Erica was awesome! Thanks for your help!
Sophia's customer was excellent. A-1 service by all!
Sophia was very nice give her a promotion....Very friendly Om
Sophia is awesome, and is super friendly and helpful. If you need a storage space, rent from these fine folks here on Fairdale!
Ebony was exellent, great customer service and made the payment process fast and simple!
Best customer service!
Ebony did give me five star service she is a nice lady thanks for your help
erika was amazing always friendly and keep it cleq
Kizzy, was awesome. I was in a rush and she got me in and out no problem
Erica provided great service today
Destinee is awesome!
Ebony is nice and friendly
Such great service from Destine, and a really great price for the unit as well!
Ebony provides extremely awesome service today she is high in spirit and cool calm and collective I definitely recommend this facility
Ebony did an exceptional job and you deserve a bonus
Destine, best service for new Houston residents!!!!
Ebony provided awesome service she great thanks
Ebony helped me today she was patient and helpful very nice I really appreciate the service here at this place and the office was clean and the property as well
Destine was so helpful and explained everything I needed to know. She was also very polite and cheerful.
Buena atencion me dieron
Lintra and Ebony Great costumer service, Very helpful and kind.
Linetria was excellent!! Thank you for helping me through the process and being knowledgable. I recommend this place to everyone!! All staff was very helpful :)
Destine was wonderful and informative. It was smooth getting everything set up.
Linetria gave great customer service
It's was great job
Ebony was great and very nice!
Ebony was an awesome help today thank you so much!!!!!
Destine was super helpful ... Glad I had great service :)
Kizzy was very helpful and would recommend this location
Ebony... Good customer svc
Outstanding customer service by ebony will refer family to public storage
Kizzy helped me out today, gave me wonderful service. I appreciate it...great person.
Kizzy was very helpful and thanks
Destine was very helpful and friendly.
Ebony great customer service, first time renting a storage so I had a few questions, and she was very helpful and knowledgeable. Thumbs up from me!!
Kizzy is awesome. Very patient. Appreciated it.
Kizzy had awesome customer service and Destine had very good phone customer service and I will be using this public storage again and they have great deals over here
Destined was very helpful and I used this storage for almost 6yrs. They keep my belongings safe a secure thanks for the great work
Ebony was quick to set an appt and show me a unit sized to my storage requirements. Quality customer service to get into my month to month storage lease. Place is high with security cameras and they walk the property a few times a day for lock checks.
Kizzy was really helpful with my needs and explained everything very well. If anyone needs a storage...GO HERE and ask for Kizzy!!
Thanks awsome service destiny and kizzy were very helpfull eventhough i was in a rush..😃😃😃😃😃😃😆
Destiny was a wonderful driver and very helpful with the whole process
Ebony provided excellent service today she was very professional and detailed nice and friendly very helpful way to go!!!!!
I was helped out by a lady named Ebony, great service, very helpful.
Ebony was very helpful and friendly. She explained everything about the property and my storage needs. Highly recommend this location.
Ebony gave great service
Ebony provided 10 Star service today my experiencia was amazing today thanks
Kizzy was excellent and she let me know all of my options before moving forward.
Destine was awesome. She totally rocked it. 5 star service all the way!!!
Destine the best worker and good customer service.
Ebony, es una excelente empleada. Atiende muy bien a los clientes.
Kiara did an awesome job and offered an outstanding customer service for being on her 8th day of training. He manager was awesome as well... Thanks team!
Ebony and Kiara from the first time i walked in to get information about the staorage unit that i need it, them both were very professional, when I came back to sign all the paperwork them both were helpful, and advice me how to prevent damage on property inside the unit from humidity I really appreciate it their advices and help I want to thank them both Keep it up. :)
Ebony and Kiara were very nice, helpful, cheerful and very good customer service!!!!
Destine was amazing helping to get moved in even though I came at the very last minute on a Saturday. Very good experience.
Very nice treatment by deshanta and Kizzy
Great experience at this location. Kizzy and Ebony are the best. I would totally recommend this place. Wonderful service!
Amelia was awesome and very helpful and had great customer service. Love it !!
Kizzy was very helpful and informative. Excellent service.
Kizzy was very friendly and knowledgeable. I would definitely recommend this public storage
Amelia is so awesome!!! Great customer service !!!!
Ebony provided excellent customer service this facility is amazing.
I received some amazing service from Ms. Ebony
Kizzy gave me great service quick and honest
Ebony helped me today and gave me excellent customer service.
Ebony provided Me awesome customer service
Ebony gave me good customer service.
Ebony gave very good customer service
Ebony was nice and helpful
Ebony, Did a great job explaining and showing me my unit.
Ebony good service
Ebony did a great job in helping me move in.
Ebony helped me today and was awesome!!!! DeShanta was helpful as well.
Ebony she gave good customer service
Deshanta provided good customer service
Ebony provided excellent customer services and an amazing rate.
Ebony was the absolute best in customer service! I am very satisfied!
Ebony is very nice and polité
Kizzy!! Thank you so much for your help. Awsome service is what you gave me! Im happy abot that!!
Ebony & Kizzy provided excellent customer service I highly recommend this place.
Ebony have me good sevices
Ebony was great over at the public storage on Fairdale lane, she was an excellent help. She explained everything about the storage and paperwork completely. Very sweet lady.
Ebony have great service Good Job gave a great move in special
I wanted to rave about the amazing customer service that I received due to an error on my part. I underestimated the storage unit size that I needed and both Kizzy and Destine were beyond helpful, cheerful and patient. Both ladies went above and beyond to meet my needs. During the process they were both friendly, professional, patient and took ownership of my issues. They problem solved until a desirable solution presented and I was satisfied. I am beyond thrilled and would highly recommend the Fairdale lane Public storage facility. I can't thank you ladies for all of your efforts♡
Ebony provided great customer service. Thank you!
Kizzy was very helpful and her customer service was great!
Ebony informative and friendly
Ebony she is very nice,good service,
Kizzy was very knowledgeable and professional. She knew her products and made sure that I had just what I needed before I left.
Ebony have good customer service
Ebony has very good customer service thanls for your help!!! 😃
DESTINE GAVE ME AWESOME CUSTOMER SERVICE!!!
Ebony is very nice and helpful!!!!
Ebony, was very nice!😁
Ebony herpes me today todo job
I was provided with Excellent service by Ebony the customer service rep. Thankyou for your professional services during my rental purchase as well as visit to the facility...
Ebony delivered five star customer service!!! Will definitely use them again.
Kizzy was wonderful.
Kizzy took really great care of me!
Ebony gave me excellent customer service to day!!!
Destine gave me great service today.
kizzy was super helpful 5 stars
kizzy and lashanda were awesome...very helpful..thanks ladies!!!!
Great service from Destiny and Kizzy!
Kizzy was nice and friendly
Destine was very helpful and informative and have excellent customer service. She has a good attitude and seems very friendly and made me feel so welcome.
Destine . Fast service and great customer service. Excellent actitud.
Ebony gave me exceptional service and was very patient and friendly!!!!
Ebony was such a great help very polite and helfull
Destined and kizzy great customer service...
Destine was very nice and helpful.
Ebony was very helpful and nice. She rocked it excellent customer service. 👌👌👌
Kizzy was her nice
Friendly :) thank you for the help
Destine was helpful and she's always show great service. Keep doing an awesome job!
Kizzy was awesome!!
Kizzy was very helpful and nice.
Kizzy is a very sweet lady. She was most helpful at my Time of need. Thanks Kizzy.
Kizzy was wonderful and very helpful. The customer service was excellent in every way
My experience with Kizzy was great, she was able to help answer questions about a storage space.
Kizzy is always friendly and always the best.
Rossaland customer service was great when U just came to purchase merchandise
rossaland service was aswesome
Cheron... IS THE BEST, I LUV HER CUSTOMERS SERVICE
Destine was GREAT she helped me with my storage needs great customer service I really recommend this location.
Kizzy very helpful and friendly
Cheron provided excellent service! She was very informative.
Kizzy she is very nice and helpful today
Bought moving supplies from this location, and Rosalind helped me. She was so nice and not pushy, she helped me decide on the moving pack that fit my needs. If you need supplies definitely go see Rosalind.
Rossalland is the manager she great with perfect customer service but the employee there one of them was not good to me or didn't even have good customer service she gave me this attitude I was not happy about it am closing n moving my things from all the 3 units I have there
Kizzy has excellent service very fast friendly and organized.
Kizzy was amazing, she explained everything clearly. Great customer service and a great employees to to company.
Kizzy and Destine are the best.
Kizzy was very friendly and helpful with my storage needs.
Public storage is a great place Destine was very informative and helped me with my storage needs.
Rossaland very kind and caring takes time to make sure you get what you Need the way you need and is very concerned about the way things are handled
Rossaland is very nice and kind. The property is always clean. She help me with any concern I have. I will tell my friends about this location.
Jason was great! Super friendly and informative. This is a fantastic public storage location.
Rossaland every is good and she was nice
Kizzy was friendly and very professional. Plus she was able to help me about all of my needs with storage. Appreciate the great customer service.
Rossaland is a manager of conumate skill, who handles all challenges with courtesy and aplomb.
I've stored with public storage many times over the years during transitions from home to college etc. and have always been pleased with the level of service. I will be using them for my business storage as well, as they are very affordable for larger units compared to some of the other places I've looked at.
Ross al andar muy bueno mi segunda vez aquí
Super helpful and polite costumer service without a doubt, freight elevator needs help though
Kizzy was pleasant & knowlegable of her job. She took time out to explain the move out process. I always, always LOVE GREAT CUSTOMER SERVICE!
Rossaland is always nice and friendly. The proerty is clean and she help me when I first moved in.
.Rossaland is really friendly and she did help me a lot, she is really good and I really recommend this place....
Rae was helpful and friendly. :-)
Rossaland is very nice and friendly. I had a wonderful experience when I came to this location to rent a storage unit. Recommended A+++++++++ and five-star service! Definitely will come back and refer to friends! -- comments from Lily
Roseland is the best. She is always helpful and friendly. Nothing but great service
Great place rae helped me get the perfect unit you should always go through her. Thanks for everything love this place!
Rae helped me out alot today. She is very nice and considérate. The property is clean and i will recommend this property to others.
Rae was a very helpful sales person. She knew exactly what we needed. Thanks guys.
Roz & Kizzy are very nice and property is clean always clean.
Rossaland was very helpful when I came to look at the unit and she even extended my reservation.
Kizzy and Rae was awesome. The service was great and efficient. I will be back and will refer to others.
Rae service was great and very helpful. The property is clean and will tell my friends about this location.
I was once an employee here at Public Storage & when I was here Rossaland was always nice & helpful. Now that I am a tenant she was again nice and friendly & ever so helpful. I would & have recommend public storage to ny friends and family again. Thank you Roz!
I really like my experience with Rae. Quick service and clear explanation. Thank you so much.
Rae and kizzy made my move easy. Everything was done on time. The gals were awesome. 5 stars
Rossa land great service
Rossland provided great customer service today.
Patient and quick to answer my questions. Kizy amd Roz thank you so much.:-)
Ms. Kizzy is da best! The customer service here is awesome! I would recommend this location to all my friends!
Rossa land is always nice and friendly and the property is always clean.
Rossaland is awesome! Always love seeing her!
Andrea is very profesional she helps in everything and she does outstanding job
Andrea was very helpful and the proprtey is very clean. I have rented before from public storage and thats why I came back.
Love the service here. The front desk did not require that I purchase a 24.95 lock and allowed me to use the lock I had purchased for 8.95...nor was I required to buy insurance for the unit...my bill is 21.00 dollars per month and couldn't be happier.
Shane was Very helpful :) Awesome service.
Rossaland was very nice and friendly. Very clean and nice place. Definitely will refer them my friends
Rossaland gave me great service i recommend this place...
Rossaland gave me good service and property very nice and will pass the word around to come here.
Rae did awesome job. She showed me the unit and i decided to get the unit. The property was very clean.
Fantastic service, Andrea rocks!
Rossland is very nice and helpful. This has been my second time leasing with her.
Rossaland was very helpful
Andrea was great to work with!
Manager of the storage Rossaland gave us great customer service experience. I am happy to store my stuff in this storage!!! Thanks very much!!! :)
Rossaland was vert nice and efficient
M I liked the service they were very nice and special ANDREA thank you very much for your service and you are so beautiful and greatfull
Rossaland and Andrea did an awesome job. They were very professional and made my experience a good one.
The ladies were absolutely fabulous. Extremely helpful, professional, and most of all quick. I recommend renting a storage unit from this location.
Andrea was very helpful and amazing. The property is very clean and they waited on me to come from another location to rent.
This place is awesome and Rossland is great!#!
Rossaland is rude and a ugly person inside tthey should fire her thats y i movd to a different storage friends and family dont count leaving a review if you dont belive put something in the trash and she how she talks to you like a ganster and she makes threats.
The service was awesome andrea was super nice
Rae was awesome customer service fast and quick, i get my store with out a problem.. She even show me the storage under the rain ..so 5 stars for her and thsnk you.
Awesome experience with kizzy and Rossland they were both very informative.
Rossaland Ward gave me the best customer service at Public Storage
Rossaland was the best, professional, polite, and prompt with a great personality.
Rossaland was extremely helpful today!
Excellent customer service. Quick rental and clean storage place. :)
Rossaland is very nice and friendly. Every time I come if I need water she give it to me. And if Rossaland is not there the other ladies are very kind. Also I appreciate the phone calls to remind me to make my payments to avoid late fees. Also like that kizzy knows me by my name.
Everybody come see Ms. Rosssland Ward at public storage..
Rossaland excellent service
Rossaland, the property manager is awesome and v pleasant b to talk to!
Miss Rossaland Ward has been so great, she hold my reservation for a storage for almost a week gave me few suggestions and made follow ups, I would recommend her to everyone I know who needs a storage. She gave me awesome service.
Ms Rossaland, is the greatest agent ever. She has always taken good care of us, and kept us up to date on every thing that we need to know about our storage. She's # 1 in my book!!!!
First time renting a storage unit, wasn't sure what to expect, however Kizzy and Isabel were very knowledgeable and helpful. They thoroughly explained everything to me and I even received a courtesy call a couple days before my due date so I wouldn't get a late fee. I would highly recommend this location.
Kizzy was very friendly and helpful! She helped me find the right unit I needed to fit all my stuff. At the a very good price in the area
I began shopping for a temporary storage facility between home moves several months ago. I called multiple facilities and visited several based on the professionalism and details provided by the associates. By far, Isabel far exceeded all competitors with her overview of options, professionalism, and no-pressured, sales approach. I'm sure she thought I was a "secret shopper" with all the questions I asked. Recently, I received a reminder phone call about my rental fee being due, which I totally, totally forgot about. Thankfully, Isabel left a voicemail reminder, which I greatly appreciated. I highly recommend the Public Storage on Fairdale. The outstanding professionalism and customer care have far exceeded my expectations.
Never had a problem or bad experience. Staff is friendly, and property is clean. Ms. Rossaland is doing an excellent job and should be considered a valuable employee.
I love this Public Storage on Fairdale! I have had a storage unit there for 18 years!! They have always been accomodating...friendly...helpful...caring! :) Rossaland ROCKS!!! Thank you, Rossaland! donna
This was my 1st time renting a storage unit and it was a very pleasant experience! It was temporary (6 months) but a great help. Rossaland was very polite and accommodating. She was patient and her people skills are awesome! My father was with me and she accommodated his sense of humor as well. Once I could not get my unit open and she promptly assisted me in the heat. I appreciate everything she did for me and whenever I need a storage or know of someone who does, Rossaland at Public Storage is the name I will give them! Thanks again!!
I have been renting a storage unit from this location, 6336 Fairdale since 2003. My son had a horrible hit and run motorcycle accident in 2003 and Rossaland, Property Manager was there to help me with the utmost prompt and professional services! Rossaland is still the Property Manager and is an important asset to this Public Storage location. If you want great service, security and leave with a smile, call Rossaland at the 6336 Fairdale, Houston, Texas location she will take care of your storage needs! Thank you so much for over 10 years of great service Rossaland!