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Address

2415 Mangum Road
Houston, TX 77092

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-1216

832-460-1216

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-1216

832-460-1216

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
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    5'x5'
    Online only price
    $ 42/mo
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    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 42/mo $60
    Online only price
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 48/mo
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    2nd Month Free
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 48/mo $70
    Online only price
    2nd Month Free

    No Obligation

  • Memorial Day Promo
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    5'x5'
    Online only price
    $ 58/mo
    Online only price
    2nd Month Free
    Small 5'x5'
    • Inside unit
    • 1st Floor
    $ 58/mo $82
    Online only price
    2nd Month Free

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    5'x10'
    Online only price
    $ 75/mo
    Online only price
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 75/mo $93
    Online only price
    Hurry!
    Limited availability

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    5'x10'
    Online only price
    $ 79/mo
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    2nd Month Free
    Small 5'x10'
    • Inside unit
    • 1st Floor
    $ 79/mo $99
    Online only price
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    5'x10'
    Online only price
    $ 84/mo
    Online only price
    2nd Month Free
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 84/mo $105
    Online only price
    2nd Month Free

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    10'x10'
    Online only price
    $ 119/mo
    Online only price
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 119/mo $149
    Online only price
    1 unit left!
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    10'x10'
    Online only price
    $ 132/mo
    Online only price
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • 24 Hour access
    $ 132/mo $165
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    10'x15'
    Online only price
    $ 180/mo
    Online only price
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 180/mo $225
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    1 unit left!
    Limited availability

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    10'x15'
    Online only price
    $ 183/mo
    Online only price
    2nd Month Free
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 183/mo $229
    Online only price
    2nd Month Free

    No Obligation

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Spring Branch East Storage Units off U.S. 290

The Spring Branch area is booming, and Public Storage on Mangum Road in northwest Houston is ready with cheap self storage units for the entire community.
Located just south of where Mangum Road crosses under the Northwest Freeway, and about 10 miles outside of downtown Houston, this location has the right storage option for every need. There are 5x5 foot units to hold electronics, boxes and small furniture items or 10x10 foot units for tables, chairs, outdoor gear and more.
With a location central to most major freeways, just off of Loop 610 and a straight shot north from I-10, this facility is convenient for families living throughout Spring Branch Independent School District.
This facility features indoor storage units, as well as outdoor storage units. There are climate-controlled storage units too.
It's hard to go far in Spring Branch without coming across new houses being built left and right. As more and more people call Spring Branch home, Public Storage vows to continue to offer great customer service and affordable options for every self storage need.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 430)

May 17, 2023
Google Public Storage ALLAN FLORES
Danielle is always extremely helpful whenever I need her assistance.She also has great customer service and I would recommend this facility to everyone
May 1, 2023
Google Public Storage Brian Cardenas
Danielle was helpful with my unit
April 30, 2023
Google Public Storage Sandra Sum
Danielle was very helpful great customer service
April 26, 2023
Google Public Storage Phillip Watson
Great customer service! Danielle is very sweet and greets me whenever I am at the storage and she helped me set up the Public Storage App
April 22, 2023
Google Public Storage Patricia Zepeda
Danielle was great
April 21, 2023
Google Public Storage rose youyoute
Danielle was very helpful with getting me my storage unit today
April 16, 2023
Google Public Storage Damion Stewart
Danielle helped me last minute and was very helpful in a stressful time 🙂
April 16, 2023
Google Public Storage Galine Thelisma
Danielle really help me with my storage I appreciate her help
April 11, 2023
Google Public Storage Joseph Ogwuche
Danielle help me complete my eRental online and she was very patient with me I really appreciate her helping me with this.Thank you Danielle again for your help and good customer service
April 6, 2023
Google Public Storage Emma Whitfield
Danielle was very helpful and professional with helping me with my unit
April 2, 2023
Google Public Storage Desire Witherspoon
Danielle was was extremely helpful and she was above and beyond very helpful with my storage unit today. I actually rented 2 units from her.Great customer service I would recommend her any day thanks again Danielle for all your wonderful help
March 4, 2023
Google Public Storage Sharon Mclemore
Danielle was very nice and helped me out alot. I was able to upgrade to a bigger unit with no problem. She was very sweet and respectful. This is a great place for storage!!
March 3, 2023
Google Public Storage Alberto Diaz
Danielle was very helpful and professional with my storage unit today I highly recommend
February 19, 2023
Google Public Storage McKenzie Rogers
I have had my storage for over 6 months and Danielle has literally given me the best customer service every single time. Any issue that comes up she's on top of along with the property manager. Would definitely recommend
February 1, 2023
Google Public Storage shemirah ceasar
Danielle was very helpful with my storage
January 29, 2023
Google Public Storage Dav Alameda Sr
Dabielle was very helpful and kind
January 28, 2023
Google Public Storage Jay Cousino
Bought an auctioned unit here. Called AND came here yesterday and there was nobody here. Left a message but no response from them. Today got in contact with an associate, not the manager to set up an appointment. Got here and things went ok. Secured my locker then had to leave for an hour. When I got back had to wait 45 and many phone calls later got the associate to let me up the elevator. Will not give gate or elevator code. Now they're dealing with customers so I'm stuck waiting... again.
January 22, 2023
Google Public Storage Carlos Garcia
Had a great experience at the storage unit and friendly service by Danielle at the front desk.
December 9, 2022
Google Public Storage Rodnisha Lillie
I absolutely enjoyed my experience with jaenicia C. assistants at public storage [email protected] mangum rd
December 9, 2022
Google Public Storage Sebrena Lillie
jaenicia showed me my unit I'll be moving into and how my payment arrangement is setup and that made me feel comfortable to be storing there and knowing it's affordable an secure.
December 2, 2022
Google Public Storage Avila Brown
Ms Danielle Was so helpful, professional and kind! I'm glad I choose this location and I feel Very Certain my things are Secured🫡
November 29, 2022
Google Public Storage Derrill Windham
Danielle was very helpful with my storage I highly recommend location
November 26, 2022
Google Public Storage Julius Marshall
Highly recommend 💚👍😃
November 26, 2022
Google Public Storage I.S. Richards
Daniel is very helpful...and so sweet. Thank you.
November 6, 2022
Google Public Storage Yalily Marino
Danielle was very helpful with my storage unit today
October 20, 2022
Google Public Storage Chassidy Goins
Been here for 25 minutes, the door is locked and no one isn’t here . Customer service says that it supposed to be someone here until 6pm.
October 19, 2022
Google Public Storage Zaine Carbally
Danielle was very helpful and I'm very satisfied with her service
October 19, 2022
Google Public Storage Kim Robinson
Indoor storage place. Basic needs for storing your stuff.
October 14, 2022
Google Public Storage andres ortega
October 14, 2022
Google Public Storage Jaenicia Cormier
Absolutely love public storage
October 14, 2022
Google Public Storage Dee Cooper
When I first moved in I spoke with Danielle and she was amazing and helpful. I work nights and planned to go in today to make a payment, but was first greeted by a horrible phone call from Jay. I simply wanted an explanation of charges and was met with the most rude, condescending customer service ever. Once she was was told that she was being rude instead of apologizing for any miscommunication, she proceeded to start calling me hunny and sweety to which she only did more after I stated it was rude. She STILL hasn't explained the billing so that I can make payment. Please never rent here!! They will bait you in with a nice person and switch on you in a heartbeat. Corporate and Twitter will hear about this since she refuses to give her name or manager's info when I have spoken to him before anout their broken gate and elevator.
October 11, 2022
Google Public Storage Beatrice Torres
Danielle was very helpful with my storage needs today
October 1, 2022
Google Public Storage George Copeland
Great experience no issues with my storage time. Danielle at the front desk is professional, friendly, & helpful.
September 10, 2022
Google Public Storage Daniel Rodriguez
Danielle was very helpful and professional thank you again
September 5, 2022
Google Public Storage Kendrick Phillips (Eggs beggs)
Danielle was very helpful and fast with my storage needs thanks again i would recommend this facility any day
September 4, 2022
Google Public Storage Nicholas Burns
I came in in a rush and Danielle was fast and very helpful! She assisted in all my steps needed! She’s amazing! Thank you!
September 3, 2022
Google Public Storage Margaret Odunze
Danielle was very professional and courteous. She handled my account and questions with ease. Definitely recommend using this facility.
August 29, 2022
Google Public Storage Cle'andre Washington
August 29, 2022
Google Public Storage Tanya McMurry
August 28, 2022
Google Public Storage Free Mann
Danielle was very helpful with my storage needs today
July 16, 2022
Google Public Storage Alicia Luna
Danielle was very helpful with my storage needs
July 16, 2022
Google Public Storage Jesse Benitez
Danielle was very good with my service
July 13, 2022
Google Public Storage Jose Bernal Sr.
Danielle was very professional in helpful with my storage needs.
June 30, 2022
Google Public Storage a.r.g.
Everything went smooth. Ms Danielle checked on me to ask if I needed anything. I also encountered Ms Jade prior to the move. Both ladies very helpful.
June 27, 2022
Google Public Storage Lloyd Jones
They do what's expected and I like that. Staff is always sweet, courteous, and helpful.
June 26, 2022
Google Public Storage Juan Velasquez
Danielle was very helpful with getting me the right space I needed
June 21, 2022
Google Public Storage Dinero Makin
Danielle was very helpful and patience with my storage
June 10, 2022
Google Public Storage Laura Delaneo
Danielle is great at customer service, she guided me to find the right size unit storage, I have been doing business with this location Public Storage at Magnum Rd for a year, and I have been satisfied with their services.Thank you Danielle for being so helpful.
June 8, 2022
Google Public Storage Tazara Perry
Danielle was very helpful with my storage needs today
May 27, 2022
Google Public Storage Andrew Arechiga
Customer service is both literally and figuratively non-existent. Waited an entire day (along with other people waiting too) to be shown my unit after I purchased it and received no contact after multiple calls and leaving a voicemail.
May 9, 2022
Google Public Storage Kenneth Simon
Danielle is always working hard and always willing to help customers in need
May 1, 2022
Google Public Storage Eric Wiltz
Ms Danielle was awesome. She provided me with all the information that I needed. She was polite and made sure I was good with unit. Thanks for the experience
April 18, 2022
Google Public Storage Rene morales Morales
Danielle was very helpful
April 13, 2022
Google Public Storage Eric Sherman
Danielle was very helpful and fast did a wonderful job
April 10, 2022
Google Public Storage brian miller
Danielle was very great with my storage today
April 9, 2022
Google Public Storage Emily Sterbling
Very helpful and knowledgeable
April 9, 2022
Google Public Storage Tina Schweppe
March 30, 2022
Google Public Storage Nas Hugo
Danielle was very professional and very helpful with my unit today I really recommend this location to family and friends
March 28, 2022
Google Public Storage Alfredo Vazquez
Danielle was very helpful with my storage needs today
March 26, 2022
Google Public Storage charlotte pruitt
Danielle was VERY professional
March 14, 2022
Google Public Storage m c davis
Danielle is always very helpful and kind they need more employees like her now days
March 9, 2022
Google Public Storage Angel Cardozo
March 3, 2022
Google Public Storage 5ixElk 2Krowz
Danielle was very helpful
February 26, 2022
Google Public Storage N o e m i.
They are very informative , I had my storage for 4 years and never did I have a problem at all! I recommend it. The climate inside the storages is nice and my stuff was well kept!
February 22, 2022
Google Public Storage Leo Leo
I enjoyed the time I WAS here Danielle is a very nice person
February 7, 2022
Google Public Storage Sheila Mcdaniel
Danielle was very helpful and professional with getting me the right size space I needed today I really appreciated her help
February 5, 2022
Google Public Storage Sandra Nelson
Danielle was very helpful with my storage needs today
January 30, 2022
Google Public Storage Cindy Venglar
January 28, 2022
Google Public Storage Elijah Cevallos
The most unprofessional place I have ever witnessed. First day moving in my code didn't work they gave me three more also didn't work then they gave me a temporary one that expired as soon as I came back with more things to put in storage, which coincidentally was also right when the office closed(About 6pm). I ran into the office managers boyfriend I guess who had been obviously smoking weed upstairs with his two little kids, he told me the manager wasn't there and he uses her key to get around but for some reason he said her job would be at jeopardy if he lets me in which didn't make sense because he didn't work there or have a storage unit but was using the managers key to get around. After trying to get in for almost two hours calling corporate I had to take an entire load of things and put them back. I hope Public Storage can hire some more responsible people this was ridiculous.
January 16, 2022
Google Public Storage Treasha Marshall
Danielle was very helpful with my storage needs today
January 10, 2022
Google Public Storage OG FatMacc
Danielle was extremely helpful
January 6, 2022
Google Public Storage T James
Great customer service
January 4, 2022
Google Public Storage C Le
Danielle was super friendly and helped me pick the right unit. Thank you for working with me.
December 31, 2021
Google Public Storage Emily Willie
Charlie and Danielle was very helpful with my storage need
December 29, 2021
Google Public Storage Randy Knust
December 28, 2021
Google Public Storage F. Turner
Danielle, Danielle was very nice and helpful with everything OK
December 27, 2021
Google Public Storage marvin brazile
Danielle was very nice and professional with my move In
December 11, 2021
Google Public Storage alberto sanchez
Danielle was amazing good costumer service
December 8, 2021
Google Public Storage Brittany Ronquille
Danielle was very prompt and courteous getting my storage ready for us.
December 8, 2021
Google Public Storage Beryl Garcia
Danielle is always very helpful and professional when it comes to customers storage needs.We need more people in the world like Danielle
December 5, 2021
Google Public Storage Tayfun Kiran
It's the people that makes a business thrive. And Public Storage at this property has Danielle to thank! She is extremely helpful, professional, and efficient!! Kudos Danielle!!
November 30, 2021
Google Public Storage Rob Manning
November 30, 2021
Google Public Storage Maria Teresa Amaya
Danielle was great
November 30, 2021
Google Public Storage Esther Salias
Danielle was very helpful
November 27, 2021
Google Public Storage Gary Stanaland
Very nice facility and Danielle was very helpful and very professional
November 19, 2021
Google Public Storage Crystal Chafin
Charli was very professional and super helpful. Thank you Charli!
November 9, 2021
Google Public Storage Francisco Rodriguez
Danielle did a wonderful job with helping me get the right size unit i need
November 8, 2021
Google Public Storage Jose Ramirez
Danielle was very profesional And very nice And patiente with me
November 3, 2021
Google Public Storage Moonlit Journey
Worse place ever
November 1, 2021
Google Public Storage Jose Martinez
Danielle was very helpful today with me and very patient
October 30, 2021
Google Public Storage Diosvany Iriarte blanco
Danielle was very perfessional and helpful with my transfer today
October 20, 2021
Google Public Storage Donald Lane
Danielle is the greatest, I had some issues coming in. Thanks to her patience and expertise using the app and process to get a storage, I was able to get what I came for. Now I can store my things in confidence knowing she helped me as best she could, I'm extremely appreciative. I got my storage !
October 9, 2021
Google Public Storage Veronica Telles
Danielle made it so much easier thank you for that
October 9, 2021
Google Public Storage Marcus Twine
Danielle was amazing and extremely helpful. Was able to get my set up in a timely manner
October 4, 2021
Google Public Storage jasmin montgomery
Danielle was very helpful with my unit
October 2, 2021
Google Public Storage Elliott Robertson
Danielle is very professional when it comes to her job.She is always willing to help customers and go an extra mile to make sure that her customers are satisfied i have witnessed it for myself.Every time I’m at the facility she is always smiling and greeting who ever is on property and I really like that about her. I really wish I could give her a 10 stars because she really deserve it. I would recommend this place to family and friends
October 1, 2021
Google Public Storage robert mccarty
Danielle was very helpful with getting me the right space I needed. I really appreciate her helping me with everything
September 26, 2021
Google Public Storage o.z. Hernandez
Danielle was very helpful with helping me get a space
September 25, 2021
Google Public Storage Rahisha Neal
Danielle was really nice and gave great customer service.
September 22, 2021
Google Public Storage Zachery Garay
I give a pleasing and satisfying 4- star rating to this location as I’ve been using this self-storage location for almost a year now. Danielle has pulled through to answer any and all questions and concerns as well as handling any issues/concerns during the leasing terms while using their self/storage. Parking may be the slightest inconvenience at times due to being quite limited with restricted accessibility, however it can be done. Having a unit on the second floor requires elevator access. I’ll definitely keep using this location and would recommend it to others as I have not had any negative experience this far while being there. Don’t forget to ask for Danielle and show her some love!!
September 14, 2021
Google Public Storage Diana Merced
Daniel Smith was always there to help. She help me find the unit in the build. She show me how to put the lock in correctly. And she guide me back to my car. She always had a friendly smile and get out of her way to make sure the client is happy. 5 star for Daniel
September 14, 2021
Google Public Storage Joe Smith
Danielle was welcoming and her performance was excellent and she explained all the details I needed. She knew all expects about the facility. If there where more people like Ms.Danielle then I feel every would be a better place less stressful
August 29, 2021
Google Public Storage Maria Rodriguez
Daniel le das very nice and hekpful
August 22, 2021
Google Public Storage Steven
Danielle was very kind and helpful with helping get a storage today I would recommend this facility to family and friends
August 15, 2021
Google Public Storage Ingrid Flores
Danielle, was so helpful today. She informed me about the storage unit prices / sizes. She was kind and respectful. Thank you for the help.
August 10, 2021
Google Public Storage Chris Garcia
Danielle was very helpful with my storage needs and check in.
August 4, 2021
Google Public Storage Ricardo Garcia
Danielle was very helpful every-time I come to my storage
August 4, 2021
Google Public Storage Junior ramirez
Danielle is always willing to help if I need anything and she is very professional i would recommend this facility to family and friends
August 4, 2021
Google Public Storage Jonathan Hill
Danielle was very helpful and nice
August 3, 2021
Google Public Storage Cathy Vincent
Danielle is very polite and kind she really help me with my storage needs.I would recommend
July 22, 2021
Google Public Storage Lance Browning
July 18, 2021
Google Public Storage Dexter Tapong
July 14, 2021
Google Public Storage Jessica Cisneros
Danielle was very helpful in assisting my husband and myself with getting a unit. She was very polite and patient with us. I highly recommend this location.
July 9, 2021
Google Public Storage Karla Ocanas
They were very helpful and explained to me everything and showed me my unit.
July 1, 2021
Google Public Storage Soraya T
I contacted our Public Storage facility at Mangum regarding a rate concern. I spoke to the manager, Danielle. She took the time to patiently listen to all I had to say, and then she offered a suggestion about what she could do and said she would take care of it. And that's exactly what she did! She had told me that either she or someone else would get back to me, and sure enough, she called me back the next day and told me the issue had been handled --- and to my satisfaction. On top of it all, Danielle was SO nice. In this day and age when in most places customer service seems an outdated notion, it's wonderful to experience first-rate customer service, and to see a hands-on manager who actually cares. Thank you, Danielle! I appreciate you! It's not just because you took care of my problem, but because of the way you went about it. Thanks again!
June 30, 2021
Google Public Storage Juan Bustamante
Danielle was very helpful
June 29, 2021
Google Public Storage Wilmer Castellanos
Danielle was very helpful and made everything incredibly simple and easy!!
June 29, 2021
Google Public Storage JoElda Garza Velez
Danielle was very helpful with my move in she made it very much easy
June 27, 2021
Google Public Storage Greg Watson
Charlie was extremely courteous and friendly. Made the process headache free. Highly recommend.
June 22, 2021
Google Public Storage Katie Puig
Shanell was an excellent help. Who knew it was so easy to open a storage unit? Convenient highway access and cool inside.
June 21, 2021
Google Public Storage Carolina Villanueva
Probably should make sure someone is in the office wasted my time coming for nobody to be there. Next time you call in the early morning just let me know what time someone will be available
June 15, 2021
Google Public Storage Debra Moses
Danielle was nice her smiling face made me feel at home i enjoyed talking to her she made me feel comfortable.
June 14, 2021
Google Public Storage Olga LaBrie
Danielle at this location has been amazingly helpful!!! Good location right off the freeway!!! Highly recommend!!!
June 14, 2021
Google Public Storage ogaga ogbodu
Please talk to Danielle when you get here! She will answer all your questions and take care of any issues with your storage. She is good!
June 12, 2021
Google Public Storage Becky Tomczak
Danielle is very informative, has great communication skills and friendly. Smiles look good on people. I moved in a unit a couple of weeks ago. Great location, easy access. Reasonable prices.
June 12, 2021
Google Public Storage Jedi Daj
Danielle was a ton of help today.
June 12, 2021
Google Public Storage Elmer Walter Lopez [email protected]
Danielle,,, is very helpful,, and great person,,,
June 12, 2021
Google Public Storage rudy Zavala
Danielle is always very helpful with anything her customers needs
June 12, 2021
Google Public Storage Joy Cobon
I had a wonderful experience today Danielle was her name was very helpful and made my time there pleasant looking forward to coming back
June 2, 2021
Google Public Storage Tom Thum Thumb Thump
Danielle was very helpful getting me my unit I order online Thanks for good customer service.
May 31, 2021
Google Public Storage Pat Burns
To miss Danielle and all the staff members
May 31, 2021
Google Public Storage Mike C
The property manager Danielle is the best. She’s very attentive to each tenant and is very hands on. If there’s ever an issue with your account she’ll be the first to contact you and make you aware. A truly model employee, public storage needs more employees like her.
May 20, 2021
Google Public Storage Alex Spencer
Danielle was helpful
May 20, 2021
Google Public Storage Le Osso
Danielle was very helpful
May 13, 2021
Google Public Storage Elizabeth Sanders
Danielle is always helpful and friendly. I have never had any issues here. Property is clean and well maintained! Highly recommend!
May 10, 2021
Google Public Storage Kristina Wales
Danielle was very helpful, which is much appreciated. She also guided me through the new entrance system. This facility needs to have somewhere to throw away items that are larger. Some critters got to my mattresses, destroyed them, and I had no where to leave them. You never want to take items to a new home that have been tampered with..
May 3, 2021
Google Public Storage Robert Fowler
Danielle was very helpful and polite. Every thing went smoothly
April 22, 2021
Google Public Storage huy tran
Danielle was super helpful and professional in regards to getting me the perfect unit for storing my goods.
April 19, 2021
Google Public Storage PD Gallien
Today was my last day using Public Storage, and Danielle was great. She was so helpful and attentive. She really took good care of me as I finished up my business there. Thanks so much, Danielle! If I need to use Public Storage again, I'll come back to this location (28113, on Mangum Rd.), and hope you'll still be there!
April 19, 2021
Google Public Storage Kristi Brelsford
Danielle was great! Thanks for your help.
April 17, 2021
Google Public Storage Jose e Herrera
Danielle is very helpful and sweet
April 17, 2021
Google Public Storage Chef Nettie Burnam
Danielle is a wonderful delight everytime I come in the office or on the phone always willing to go the extra mile thanks Danielle
April 12, 2021
Google Public Storage Ave' Thompson
Great price for a 5x5 storage room.
April 11, 2021
Google Public Storage David King
If you have a full size 4 door truck forget about parking. You either have to park in the back or at the curb
April 9, 2021
Google Public Storage Arturo Tinoco
Danielle is very kind and helpful whenever I come to my unit.I would recommend this facility to my family and friends.Thanks for always helping when needed
April 9, 2021
Google Public Storage Tania Zak
Danielle was super helpful in getting me into the right size unit. Very friendly and efficient!!
April 5, 2021
Google Public Storage angel garcia
Danielle was very helpful and kind great visit great service
April 5, 2021
Google Public Storage Karie Gordon
Danielle was awesome!! Very helpful and kind, curtious and would recomend family and friends!!!
April 1, 2021
Google Public Storage Joe Brueggeman
Danielle was very helpful.
March 26, 2021
Google Public Storage Walter Bonilla
Danielle was very helpful with my movein
March 25, 2021
Google Public Storage Sergio G Hernandez
Thank you for service Danielle
March 22, 2021
Google Public Storage Sonoa Woody
Danielle is great at what she does, which is customer services! My crybaby tail self was going through some personal issue when I arrive to get a storage unit! She did her job and I just stated later I apologize for being a crybaby but dealing with personal issues! Ms. Danielle stated I hope it get better for you and it made me smile!!
March 7, 2021
Google Public Storage Arnold Peña
Danielle was very helpful and professional about her job.
March 5, 2021
Google Public Storage Delvin Neal
Danielle is very helpful and understanding every time I pay my bill at this location
March 1, 2021
Google Public Storage Erlin Lobo
Great customer service, Danielle was very helpful and friendly
February 28, 2021
Google Public Storage Graciela Munoz
Danielle was helpful, she explained how the transferring worked from my other unit to the next.
February 28, 2021
Google Public Storage Anthony Louis
I had a great experience with Danielle. She was very helpful, polite, and kind. She went above and beyond to help me and family get the unit we needed. Thanks!
February 27, 2021
Google Public Storage Michele Warner
Dannielle was very nice an understanding. I appreciate the business
February 6, 2021
Google Public Storage Taylor Villareal
Danielle was very courteous polite and very helpful . 5 star all day long.
January 30, 2021
Google Public Storage Crissy Martinez
I had this storage unit for a few years. Great service, and Danielle was very helpful during move out day.
January 23, 2021
Google Public Storage Lisa Bedford
Great service Danielle was so very helpful
January 23, 2021
Google Public Storage Maddi Smith
Danielle was very professional and friendly!
January 10, 2021
Google Public Storage Leah Baby
The office manager Danielle was very helpful and understanding. She really helped me out a lot thanks Ms.Danielle
January 7, 2021
Google Public Storage Laura Delaneo
I am grateful to Danielle for guiding me on how to choose a storage unit understanding my needs and wants. She is very kind and listens attentively to any request, she goes the extra mile in Customer service & satisfaction always willing to accommodate. Public storage offers competitive rates plus the storage area is clean. I will recommend this Storage business to everyone. Laura D.
January 5, 2021
Google Public Storage Andy Ross
Danielle was very helpful, quick and easy process.
December 14, 2020
Google Public Storage Tyler Denaro
Danielle and Terry were very helpful with my move in! Very friendly and accommodating with everything! Very pleased with their service!
December 10, 2020
Google Public Storage Shayla Allen
Today I was very happy with the representative Danielle at the Mangum Rd location in Houston. She was very helpful and great Customer service.
November 21, 2020
Google Public Storage Alexandria Amaro
Danielle was very nice and friendly. She helped me and boyfriend out. She made it fast and quick. Thank u for ur help Danielle 🙂
November 8, 2020
Google Public Storage PDA
The guy in California who answered the phone did not know anything and was incorrect about everything. I tried to make a reservation at the place that I currently have and confirmed with him 3 times and he said yes it was the same place then I asked him if the storage unit was close to my original and he said yes it's almost next door. I also told him I needed climate control and he did not reserve me a climate control location, the location was wrong and I've never had a unit at that location. Basically he also told me that I would get the 1st month for a dollar which was also a lie. When I transferred the reservation the lady who helped me was outstanding. Be careful when you call to make your reservation because the experience I had, the guy was not only wrong about everything he lied about everything.
October 13, 2020
Google Public Storage Marshall Brickheimer
My stuff was stolen and several units were broken into. There were no cameras to detect who did it. The insurance didn't help me.
September 27, 2020
Google Public Storage Brittany Ellis
Taquilla was awesome as always. Our second time using storage with PS and dealing with Taquilla and every went smoothly and perfect. Her customer service is out standing
September 25, 2020
Google Public Storage M. D.
I arrived at 5:49 P.M. This location closes at 6 P.M. but I was turned away and told that there's a rule that they don't rent out units after 5:30 P.M. I have not been successful in finding this "rule" on Public Storage's website. The lady there was rude and had her child with her behind the desk. I would not recommend this location.
September 16, 2020
Google Public Storage Annie Hoang
Taquilla was super helpful, patient, and understanding. The AC in my unit was broken for the at least a month and every time I called it was never fixed while I was there. But Taquilla allowed me to transfer to another unit (although the unit is slightly smaller than my old one) and keep my same rate and also allowed me to have 2 days to move my things. I'm really grateful for her understanding and flexibility cause there was no way I could move all my things in one day alone. The other person that I called at this location wasn't really helpful so I'm glad Taquilla was the one who ended up taking care of my transfer. Thank you!
August 19, 2020
Google Public Storage Mya Okallo
Taquilla is so sweet n friendly. Been here 4 over a year. awesome n affordable
August 17, 2020
Google Public Storage Thomas Jackson
Taquilla helped me out with my unit, everything went smoothly.
July 12, 2020
Google Public Storage Alvaro Villarreal
My unit was broken into and was not notified. I didn’t know anything about it until I showed up to retrieve some items Police were never notified about it. Also I was told that there were several units broken into that night. According to the details provided to me , it would have been almost impossible to remove the items the way it was explained to me. Also according to management it was captured on camera????? According to management they broke my lock to check and see if any items were missing, and replaced it with one of theirs. Very suspicious of the accounts Alvaro Villarreal
June 29, 2020
Google Public Storage Jesus Jesus
El servicio es pesimo
June 29, 2020
Google Public Storage antranescia roberts
I never park in the right place.This location needs a better way to park..We need direction to the parking garage.
June 25, 2020
Google Public Storage Isidro Mendoza
Great Service! Clean storage location. Pay the extra $4 Convinience Access to be close to an elevator. I was helped by Janel! She was great and answered all of my questions.
June 11, 2020
Google Public Storage Omar McDowell
Janel Rodriguez gave excellent service. She was very professional and helpful. Need more people like her on your team.
June 11, 2020
Google Public Storage Lori Meyer
Great safe storage
May 16, 2020
Google Public Storage Wb Hunt
Danielle is excellent!
March 29, 2020
Google Public Storage Jim Sanders
Danielle was knowledgeable, courteous & thorough. She could not have been better. It was my pleasure to be served by her. She is the kind of team member all companies would love to have.
March 29, 2020
Google Public Storage Phyllis McCarver
During this time of social distancing, Danielle still provided excellent customer service. Thank you for being courageous and representing yourself as an individual with compassion and empathy. Public Storage should be honored to have you as an associate. Once again, thank you for your excellent customer service.
February 6, 2020
Google Public Storage Ambrose Newsome
Met Mechi today the young lady was very sweet and respectful! I appreciate it Thank you!
January 19, 2020
Google Public Storage Julio Alamilla
January 16, 2020
Google Public Storage CLASSY
Excellent customer service! I had the best experience. The manger was so sweet and helpful! She answered all my questions. I would recommend this storage to anyone!
January 8, 2020
Google Public Storage Delunica Humphries
Taquilla was great big help with getting me information I need about a storage. She is very friend, had great knowledge about everything I asked and me feel very welcome. I highly recommend anyone to use this storage place.
December 18, 2019
Google Public Storage Francisco Picasso
Taquilla has made this stressful experience, easy and comfortable. Always with a smile. Great decision on going with Public Storage at the Magnum Rd. facility.
December 18, 2019
Google Public Storage Tre' Church
December 18, 2019
Google Public Storage Yoruba Lousiana
Exelente
December 17, 2019
Google Public Storage E D E
December 6, 2019
Google Public Storage Jermaine McDonald
Came to this location to view a unit that I will be renting next week spoke with Taquilla she helped me out and was very nice . Good customer service and clean units
December 6, 2019
Google Public Storage Jermaine McDonald
I travel alot doing alot of moves but by far I've never ran across no one with customer skills as Taquilla's. She's very kind and sweet with a burst of beautiful energy and just smiles with laughter. Going back on the road I hope she's there when I get back and more of my customers are using you're business.
November 19, 2019
Google Public Storage Andrew Vikhrev
November 12, 2019
Google Public Storage Sahara Lavy
November 9, 2019
Google Public Storage Mark Smith
Mechi did really good. Very good with the customers. I would recommend this facility to anyone.
November 9, 2019
Google Public Storage Dilip Patel
Michi was awesome great service will definitely recommend to our friends
November 2, 2019
Google Public Storage Jose Antonio
I recently decided to rent out a storage and the clerk Mechi was amazing. She was incredibly knowledgeable, transparent, and helped me with all my questions. I would highly recommend Public Storage.
October 17, 2019
Google Public Storage Julia Reyes
I am in the process of moving and need somewhere to store my belongings I have been shopping around stopped by this store and asked about size and prices Mechi was nice and patient Thank you
October 11, 2019
Google Public Storage Jason F
I had the best experience. Tequilla was super helpful and very sweet. I will for sure be a repeat customer.
October 11, 2019
Google Public Storage Manuel Conway
Taquilla gave amazing service and had a great willingness to help. I would definitely recommend this location, and will be back for any storage needs in the future.
October 11, 2019
Google Public Storage Tiffney Young
Highly recommended! TAQUILLA the property manager was very professional and helpful.
October 11, 2019
Google Public Storage Keisha Thomas
Tequilla is one of the sweetest employees I have ever met. She always has a smile and is very pleasant anytime I need assistance.
September 30, 2019
Google Public Storage Abelardo Espinoza
Taquilla provides excelente customer servicio
September 30, 2019
Google Public Storage Taquilla Earnest
Taquilla!!
September 30, 2019
Google Public Storage Raul Garcia
Moy bien gente aqui en esta lugar
September 30, 2019
Google Public Storage Benson Vivares
Great Property! Very professional and Taquilla was really helpful. Would definitely recommend!
September 14, 2019
Google Public Storage Arlesha Lewis
Ms. Mechi is the best at customer service! Any questions/needs you have isn't a problem for her. If you need storage space, go see her!
September 5, 2019
Google Public Storage JTroullette Lewis
I love this Public Storage! They are always helpful, honest, and friendly. Taquilla is AMAZING! She helped me figure out which unit to transfer to and made the process painless, quick, and easy. Definitely give them a chance for your storage needs!
August 10, 2019
Google Public Storage Demontre Ross
Very Helpful Service and Excellent Communication..Highly Satisfied Customer💪🏽💪🏽🙌🏽
August 1, 2019
Google Public Storage Francis Atchley
Chris was literally the best. He was extremely friendly which is hard to find these days. Helpful, informative, and efficient. Listened to what we needed, was descriptive with all fees and costs up front, and offered services that could benefit us with the unit. Would give more than 5 stars if I could. Give that guy a bonus or something!
July 30, 2019
Google Public Storage Charles Cannon
Very friendly and hassle free. Speedy service handling payment
July 30, 2019
Google Public Storage carlton craft
There was a young lady up there by the name of taquilla that was very helpful to my storage needs. She was knowledgeable on the size that would fit me best just from my description of what I was storing. I would definitely recommend this facility if you or in this area
July 30, 2019
Google Public Storage Mimi Davenport
Sending a huge shot out to Taquilla Earnest she was extremely helpful, knowledgeable and kind...(give this lady a raise)
July 16, 2019
Google Public Storage April Cardwell
July 9, 2019
Google Public Storage Kimberly Greer
Public storage bought my old storage on Maxey Rd. I am not happy with their service or customer service. I called the location on Magnum, and there was a very knowledge woman named Taquilla, who was very friendly and attentive to my questions and needs. I would recommend this location just for the customer service. Can she move locations to the Maxey office. I think I might stay if she moves over here. She was awesome, great customer service, she turned a bad situation good again.
June 19, 2019
Google Public Storage Sammy Wesley
The manager TAQUILLA was excellent and very knowledgeable..... Nice place
June 19, 2019
Google Public Storage Neesha Doyle.
Taquilla is super friendly and very helpful she went above and beyond her job to make sure we were taken care of I would most definitely recommend this location if you want great customer service this is your place!!!
June 19, 2019
Google Public Storage Leonard Robinson
Taquilla Earnest is a wonderful and helpful worker always smiling go above and beyond of her job to help out
May 22, 2019
Google Public Storage Michael Jones
I have been using this storage facility for the last 5 years and have been mostly satisfied with it. The young lady who works there named tequila is always very friendly and outgoing and has always worked to solve any issue I may have had. She is what I call "a keeper". The only issue I have is that I believe the property itself could use some updating.
May 16, 2019
Google Public Storage Jimmy Miranda
May 14, 2019
Google Public Storage Shelia Coachman
The Property Manager Taquilla on arrive there treat Me with good Customer relation, made Me feel like Family. Thank you. Totally satisfied.
May 14, 2019
Google Public Storage pat m kcool
Thank you Taquilla for ur great attitude and customer service every time we come !!
April 16, 2019
Google Public Storage Ansel Pennygraph
Taquilla was very helpful when I came to pay my bill Great customer service
April 14, 2019
Google Public Storage Anastasia Young
the are constantly taking money out of my account after i advised them that i didnt authorize the full payment on the account the manager there is very rude i will taking this to higher people
April 13, 2019
Google Public Storage Juan Silvas
Charging $87 for a 5x10 non climate controlled . Finding a better place soon.
April 12, 2019
Google Public Storage Ben Franklin
Thank you Taquilla for helping me with my storage options and workin with me . You have great customer service
March 29, 2019
Google Public Storage D C
Tequila was excellent! Personable and knowledgable . I highly reccomend!
March 19, 2019
Google Public Storage Nieka Gage
The manager Taquilla was a great professional and helpful.. I appreciate the help and knowledge she had. Her alone would make me recommend this facility..!!
March 15, 2019
Google Public Storage Jamal Greer
I came in to buy boxes and Taquilla was very helpful when I was trying to figure out what size I needed . She was nice and smiled the whole time
March 11, 2019
Google Public Storage larry thomas
Great prorated storage options
March 5, 2019
Google Public Storage Sandra Castillo
February 24, 2019
Google Public Storage MZ. CATEYES
Ms.Taquilla Earnest was very help and professional.
February 22, 2019
Google Public Storage Valerie Scott-Redmon
I would recommend this property for your storage needs. The manager Taquilla is very pleasant and helpful in suggesting different storage units for my needs. The property is very clean but could use some upgrades the units seem outdated. Even though I was very pleased with the way I was treated by the manager I decided to go to a newer property for my storage needs. I give 4 stars for the service and 2 stars for the property.
February 20, 2019
Google Public Storage Brandie Allen
Taquilla had the greatest attitude when I came in to rent, she told my everything I needed to know so my rental experience can go by quickly and I understood everything ! I would recommend this property.!!!!
February 11, 2019
Google Public Storage Tamericka Beverly
Taquilla was a very good customer service rep. She showed me to my storage with ease. She was very friendly and pleasant at store 2415 mangum
January 29, 2019
Google Public Storage Robert Lowe
I would recommend this property. Taquilla Was very helpful and assisted me so well on my storage needs. I would give this place 10 stars or more if I could!!
January 25, 2019
Google Public Storage Rachel Saldana
January 21, 2019
Google Public Storage Tonya Wilkins
Thanks Taquilla for everything!!!
January 17, 2019
Google Public Storage Brianna Simmons
I came in to make my mother’s payment and was greeted by Taquilla. She was very courtesy. Keep up the great work!
December 27, 2018
Google Public Storage Peter F
I have a visit this public storage in the property manager Tequila has great customer service skills and has a lot of knowledge about storage I would recommend this place to anyone
December 20, 2018
Google Public Storage Anna King
Great service and property is always clean. Ill recommend it to everyone.
December 19, 2018
Google Public Storage quitta woodley
I moved in at this location and the manager there Taquilla is awesome she has great customer service and she’s a very good people person keep up the good work
November 29, 2018
Google Public Storage christie harris
My experience at this location was absolutely outstanding. The manager was very nice and knowledgeable about what i needed to make my moving experience easy. Thank you Tequila, i would definitely recommend this storage property to anyone in need of a storage. EXCELLENT!!!
November 3, 2018
Google Public Storage Rubi Arreola
Public Storage provided me with outstanding service. I will recommend Rocio she was very professional and has great customer service .
October 31, 2018
Google Public Storage Myeisha Arnett
I went to the location on Mangum and the experience was great! I'm moving soon so I visited to inquire on the size unit I would need as well as the cost. Mechi was very helpful and friendly. I will definitely be renting soon!
October 25, 2018
Google Public Storage Michael Clark
Great service. I would most definitely recommend this location to anyone. Property is very clean and prices are unbeatable.
October 25, 2018
Google Public Storage robert Reyes
Great prices the lady is really nice and helpful.
October 12, 2018
Google Public Storage Alex Marqiez
Lovely people and great prices
September 26, 2018
Google Public Storage Modesto Benitez
Taquila is great thank you ma'am
September 26, 2018
Google Public Storage Grill Valdez
Taquilla is the best thanks for everything
September 4, 2018
Google Public Storage Caryn Maus
Easy access, friendly staff, ease of transfer from one unit to another.
August 17, 2018
Google Public Storage Kathy Puryear
Taquilla is so friendly and explained to my daughter and telling me what she says and etc......
August 16, 2018
Google Public Storage kaydee Jones
Taquilla was excellent with our move in very helpful and friendly i will tell everyone to store here
August 16, 2018
Google Public Storage Meagan Lee
Great customer service. Always smiles and always helpful thank you Taquilla for my experience.
August 2, 2018
Google Public Storage Melanie McCormick
Taquilla was very informative and friendly. She took me on a tour and answered all my questions. Checkout was fast and was handled in a professional manner. The online discount was awesome! I highly recommend this facility!
July 25, 2018
Google Public Storage Houston Texas
July 11, 2018
Google Public Storage Niorlan Verdecia
July 6, 2018
Google Public Storage Paul Castillo
Very nice and very helpful.
June 21, 2018
Google Public Storage Lauren Alva
The facility is exceptional, and Taquilla is extremely courteous and helpful!
June 21, 2018
Google Public Storage Deanne Rufila
Clean facility & great customer service. I highly recommend using this location for storage.
May 15, 2018
Google Public Storage Josh Whitney
Average
May 2, 2018
Google Public Storage Robin Lee Roberts
5 Stars for Taquilla who was very helpful and efficient. She has a great attitude and made me feel special. I would highly recommend her service and professional demeanor. The facility on the other had is very dated and is in need of repairs and/or updates - I would give it 2 stars, as it is not the worst I have seen, but it certainly does not meet the expected standards your company promotes. It will serve my purposes as it is for a short time and located close to my residence. I would have changed locations to a newer facility if not for the professional and helpful manner of Tequilla. She truly is an asset to your company. I was also referred to this location by Mandy at the 6400 W Little York Rd location, due to the confusion of the reservation set-up on the website. She too was helpful and professional in her demeanor and attitude. I comment both these nice ladies for their timely and helpful response to my needs.
April 24, 2018
Google Public Storage aaron mo
March 15, 2018
Google Public Storage Nicolas Benham
March 14, 2018
Google Public Storage JT Collins
Store is well kept and has some 24 hours units. Very clean.
March 3, 2018
Google Public Storage Jacqueline Rodriguez
February 26, 2018
Google Public Storage Victoria Valdez
Great customer service!
February 19, 2018
Google Public Storage Richard Cox
I stopped by Public Storage today to ask about the property and I met a young man today name Chris. He was very professional and very nice, great experience.
January 26, 2018
Google Public Storage Roberto Coc
Nice facility good area highñy reconmend
January 26, 2018
Google Public Storage Javier Aguirre
Good property with some 24 hours access
January 19, 2018
Google Public Storage Valencia Smith
December 28, 2017
Google Public Storage Albertito 27
Great facility
December 3, 2017
Google Public Storage Estevan “ASAPADMIRAL”
November 28, 2017
Google Public Storage Andrew Nguyen
Great storage site. Charlie is great, got me everything that I needed! I would recommend to those who need extra space.
November 28, 2017
Google Public Storage Brent Powers
Great property! Very professional and Charlie was really helpful. Would definitely recommend!
November 28, 2017
Google Public Storage Bob Balsam
Charlie was very knowledgeable and extremely helpful when I was searching for a new unit after damage from Harvey. She was very personable and understanding. Will definitely recommend this Public Storage!
November 14, 2017
Google Public Storage Lance Losey
They steal from your unit!!! The storage unit flooded during Harvey. After I went and cleaned out my unit and got rid of what was ruined I organized it very nice. Easy to get in and out of my unit. I went back a few days later to get something and my key didn't work. The company had it re-keyed. Upon entering my unit I noticed several items missing. They had been stolen by the company in charge of spraying the unit for rust. Also my unit was upside down. Everything was just piled in the middle. Several of my things were scratched. They even gave me photos of my unit before they went it. It clearly shows my stuff was in my unit before they went it. How does a company steal stuff out of units and not be held responsible? Now they have the ostrich syndrome! They have buried their heads in the sand!!! STAY AWAY FROM THIS PLACE!!!
October 18, 2017
Google Public Storage brianna ross
We love Charlie! When my mom rented here she had all the answers for all our questions. I really like the level of service we got. She is very professional and knowledgeable about the property and storage. She taught us how to stack our boxes how to keep our items protected thank you for your help!
October 6, 2017
Google Public Storage Caryn Maus
Easy self-storage with good location. Large place with all types of units available for rent.
September 28, 2017
Google Public Storage Ellie Veerman
The staff are incredible, they are extremely helpful and knowlegable. The facility is clean. Couldn't have asked for a better experience.
July 11, 2017
Google Public Storage robert maxwell
Nice convenient and affordable
June 14, 2017
Google Public Storage M J
This has got to be one of the WORST places ever to do business. I'm trapped here because when I first got the storage years ago I was OK, but now I am crippled and can't move my stuff, and can't afford to hire help. A number of years ago I got someone to help me, but the elevator was broke! It is ALWAYS breaking down! And the rent I've paid alone would have bought 4 or 5 new elevators, so there is no excuse for them not fixing the elevator once and for all so it won't keep breaking. It is very bad for someone who can't make the stairs. They are always getting broke into, there is no security, and at the ridiculously high prices they charge there is no excuse for it. Oh, the 1.00 move in sounds nice, but then they go up on the rent every few months to where in no time you are paying outrageously ridiculous prices in no time. Not to mention the service gets worse and worse! They use to would call you if your rent was due, but now they don't so they can get their nonsensical late fees (which ought to be against the law). This is NOT the place to do business! I'm only giving them a 1 star rating because I have to in order to be able to post this.
May 27, 2017
Google Public Storage Debbie Turmeric u
Great Customer service! Katie is awesome! She gives 6 star service!!! Property is clean and secure!
May 24, 2017
Google Public Storage Vampin Ya
The management is excellent I recommend everyone to go to public storage
March 23, 2017
Google Public Storage Kade Johnston
Fantastic experience, Charlie is great!
March 23, 2017
Google Public Storage David Garcia
Great service. Will defenitly come back. A+
February 15, 2017
Google Public Storage Renata Firlotte
Christopher was great help and the device was awesome.
January 24, 2017
Google Public Storage Rudy Tijerina
Charlie and bebe were very helpful
December 23, 2016
Google Public Storage cesar gomez diaz
Charlie made my day will be back soon
November 19, 2016
Google Public Storage nicole watts
My stay here was very enjoyable. Bebe was very polite.
October 13, 2016
Google Public Storage Jarred Brannon
Good Storage but it Is hard to move when the elevator door keeps shutting on you while your moving
October 2, 2016
Google Public Storage Ryan Williams
Charlie is the best by far! Go see her for all your storage needs!
September 3, 2016
Google Public Storage Ken Parker
I called in and received excellent service. When I arrived at the property Charlie was exceptional. She was extremely helpful. This has been a hassle free and wonderful experience for me.
August 14, 2016
Google Public Storage Aida Cuellar
I recently moved from San Antonio and didn't have time to visit the location personally but Charlie helped me out. She asked all the right questions and suggested what I needed. I have easy access to my unit and it is always clean inside and outside. I really am happy with my decision to have picked this location out of the choices I was given from the national phone line.
July 6, 2016
Google Public Storage Ladamion Simon
I went in to make a payment and Kendall gave me awesome customer service. She had a warming smile and was very helpful. I store at another location and she looked me right up.
June 10, 2016
Google Public Storage Figueroa Insta Class
Stay away from Charlie and Christopher. Charlie is a bitter old lady who lied to us about the time we had to wait to book a storage. She told us we had to wait 1 hour after the online order instead of 39 minutes. I called another store to ask about that and they confirmed it was 30 minutes and not an hour. I went in to the office after 30 minutes and she looked at the clock and said, "Eeh whatever I'll just do it now." During my visit there we had to check her twice on her attitude. Horrible!!! She kept giving herself smoke breaks while we tried to register for another storage. Terrible attitude. Michael lied to me about the amount of storages they had available. According to him, they only had 1 storage spot left, but online I saw they had tons of 5x5's and other storages available. We have gone there on more than a few occasions to put stuff in our storages and the elevator was out and the stairs were locked. Keypad didn't work.. Crazy!!! They tell you to give them a good rating on google while you wait, that's why you see so many good reviews, but the reality is a much different one altogether.
May 21, 2016
Google Public Storage Making Moves
My name is Paula G., and today I met Charlie in person at Public Storage. She was wonderful to work with, warm, friendly and professional. This is the first time I rented a storage unit, and she make sure I knew how easy the process was, and it was seamless. I appreciate Charlie's great attitude and customer service. She was a joy to meet!
April 23, 2016
Google Public Storage Paula Mitchell
We were flooded out of our home and Public Storage called us to let us know that our storage had flooded. We had to vacate the location on West Little York and Public Storage reviewed a list of locations with us that we could move our property to. We choose the location on 2514 Magnum Rd. and was greeted by Charlie. Charlie made the whole experience a breeze. I can not say enough about her customer service and her warm spirit. Thank you Charlie Your kindness will never be forgotten Sharon Mitchell
April 5, 2016
Google Public Storage Marlo Brown
Miss Charlie is as sweet as pie. So professional. She keeps that property running!
March 16, 2016
Google Public Storage Rollie Button
Killer service by Ashley, even under the pressure of some equally awesome people in suits that I assume to be corporate. Digging it.
March 9, 2016
Google Public Storage Keidra Petters
Ashley was very helpful informative and gave great tips on how to protect my belongings.
February 26, 2016
Google Public Storage Javier Bonilla
Great service through Ashley!
January 29, 2016
Google Public Storage Polished By Pookiee
Ashley , She Was An Amazing Person , Very Friendly , And Told Me Everything I Need To Know , I'll Be Back
January 9, 2016
Google Public Storage Rhett Wendeln
Excellent and friendly service from Ashley H!
January 9, 2016
Google Public Storage kevin davis
Got in and out to get settled easily and quickly
December 31, 2015
Google Public Storage Panda
Ashley did a great job taking care of us today I give a 5 star rating
December 31, 2015
Google Public Storage Wesley Wheeler
Was about to go to the bank but stayed to help me out
December 17, 2015
Google Public Storage Ettrina Evans
Great service
November 10, 2015
Google Public Storage Tashika “Empress” Harrison
While visiting the mangum storage Ashley the associate who helped me with my storage needs was very helpful and professional. I would recommend this facility to family and friends. Thanks Ashley you were great.
October 31, 2015
Google Public Storage john donnelly
We were there five years and received steady quality service. The manager, Al, was a constant and provided great service. The place is safe and free of any vermin or leaks. Al makes sure the place is kept tidy and clean.
October 28, 2015
Google Public Storage Ron Willard
Worst storage facility I've ever used. I've only been there 2 mos. and already Ive had my access denied twice by a "faulty" keypad and once by being locked out with a pad lock on the entrance door. The latter they stated was because of "inclement" weather that was iminent. You would think that if there was a weather situation you should be allowed to get your belongings out if need be. I contacted the local mgr to discuss having rent prorated for days that I didn't have access and was told she didn't have the authority and that I needed to speak to the district mgr. All I've been able to get from him is his voicemail which he either doesn't check or ignores. Will be moving contents out of this facility at the earliest I'm able to and will NEVER use Public Storage again as well as telling any and all of my friends to do the same.
October 23, 2015
Google Public Storage Alex Castaneda
Great service and good personality! !!
October 20, 2015
Google Public Storage Christopher Lopez
It's really a great service for all storage needs and the employee named Ashley H. has been very helpful with customer service. 5 stars for Ashley and her hard work effort. Public Storage should give Ashley H. a bonus salary and A+ for most valuable employee ever
October 20, 2015
Google Public Storage chad fry
Nice informative staff, thanx for making it easy
September 30, 2015
Google Public Storage Marvin Harris
Ashley H was very friendly and professional. She took care of all my storage needs, and it was greatly appreciated during a stressful time.
September 26, 2015
Google Public Storage Claudia Diggs
Ashley is very good at her job. She is very patient, has great personality, and explains everything clear enough for a child to understand.
September 12, 2015
Google Public Storage DeMarcus Adams
Was easy breezy just how I like with excellent customer service
August 13, 2015
Google Public Storage Jose Mrtz
Excellent service A1 highly recommend this place for a storage unit very clean ashley was very nice an helpful
August 10, 2015
Google Public Storage Jewel Stephens
Ashely was a good helper I really appreciate it
August 8, 2015
Google Public Storage T Will
Great experience very easy going and would recommend to any one. Ashley Hall is the one you should ask for
July 30, 2015
Google Public Storage Ahsan Khan
Ashley is very helpful and friendly
July 30, 2015
Google Public Storage J OROZCO
I visited public storage and rented a space and had Ashley gave me five star service today
July 25, 2015
Google Public Storage Mike Geronimo
JO'EL's Review: I came to this location to book space to assist with a move. I must say, Ashley H, deserves a raise!!!!! She was not only courteous and professional, but friendly and knowledgeable. She answered all of my questions, gave me a facility tour. Was very professional and helpful without being the typical customer service rep (i.e. pushy, snarky and more interested in making a big sale/commission than serving individual customer needs). I'd like to think she should be in Mgmt or in the very least teaching a Customer Service Course on what it is to be specific to customer needs. Above all else, I was very impressed. Whatever the amount for her services? She's definitely being underpaid. Highly recommended facility & business if all workers are as competent, capable and efficient as she seems to be.
July 23, 2015
Google Public Storage Jessica Ray Swanson
June 23, 2015
Google Public Storage Javier Ramirez
Great
June 23, 2015
Google Public Storage Malinda Jolley
BeBe offered really great customer service to me as a client of public storage this morning. She was courteous, prompt, and very friendly.
June 10, 2015
Google Public Storage Bob Tresch
Be prepared for a terrible experience...Poor management. Christopher and Nik are useless.
May 16, 2015
Google Public Storage donshell bowers
Ashley H. Is an amazing helper and got me in and out. Great job
May 14, 2015
Google Public Storage Nancy Niedzielski
April 16, 2015
Google Public Storage Veronica Hall
Ashley was very welcoming and professional. She explained things well and had my unit and paper work prepared quickly!
April 16, 2015
Google Public Storage adriana martinez
1st time using a storage company and coming to this location was convenient and Ashley was very helpful and courtesy. She helped answer any questions we had.
April 11, 2015
Google Public Storage Lyssa “Soul Sessions Stylist”
I give this location five stars! Ashley was very helpful and kind. she was courteous and very informative. she made getting a storage with two energetic kids very easy. her courtesy is very appreciated.
April 7, 2015
Google Public Storage shun Giles
Ashley was great#!
March 18, 2015
Google Public Storage Kyle Johnson
Great service. Ashley was a pleasure to deal with and management seems to care about your satisfaction. Would recommend.
February 7, 2015
Google Public Storage Symba Daniels
Ashley was really great...exceptional customer service!!
February 5, 2015
Google Public Storage Blake Miller
Great service.
January 9, 2015
Google Public Storage David Lo
Ashley was very helpful and informative of the whole renting process. Definitely recommend this location
December 20, 2014
Google Public Storage Shall B
I had a very pleasant experience here. Ashley was very knowledgeable and courteous. It's always nice to be greeted with a smile and how may I help you instead of silence like other places. I highly recommend this public storage.
December 6, 2014
Google Public Storage Greg Suarez
I was given the best and most friendly service when purchasing my storage ashley was the best.
November 17, 2014
Google Public Storage Vanessa Valdez
Ebony gave Good customer service!!!
October 10, 2014
Google Public Storage Ed Cooley
Renting was easy and quick, got a good estimate before I showed and the employees were all helpful especially Ashley
September 27, 2014
Google Public Storage Angie P
BB was very friendly, professional, and courteous! Overall experience was very pleasant.
July 24, 2014
Google Public Storage Elizabeth Byers
Bebe was the bright spark in my very hectic day. She was very professional and friendly. She took time to explain how things work here and answered all my questions. She also made sure that I could lock up the unit properly rather than just leaving me to it. I would highly recommend using this Public Storage location.
July 3, 2014
Google Public Storage Gina Moguel
Be be was a very generous employer here at public storage she took her time to explain everything in detail showed us the unit and made us feel very comfortable I will definitely refer customers to her thank you so much we looked forward to being your customers as well..
July 1, 2014
Google Public Storage Enis González
El personal muy. Amable y atenta es. El servicio q nesecitamos en nuestros paises ..bebe es muy atentA imposible no rentar estw lugar gracias x su atencion
June 30, 2014
Google Public Storage Christopher Kettelhut
Bebe has been very nice and informative. Always has a smile on her face
June 29, 2014
Google Public Storage D Banuelos
I went in a couple a days ago for prices and the girl that worked there name Bebe was really helpful. She didn't just give me prices at that location but gave me prices around the area I was looking to store my things. I ended up not needing the unit after all but just wanted to recognize her for her great customer service. Thanks Bebe!!
June 29, 2014
Google Public Storage L2-_- Ice
BB loved her service
June 27, 2014
Google Public Storage Rick Ybarra
Bebe was totally awesome she was a big help in getting me in and out during my lunch break. Thanks Bebe your the best.
June 24, 2014
Google Public Storage LATOYA HOLMAN
Be be is so amazing so nice sweet and caring
June 24, 2014
Google Public Storage Shannon Evans
Excellent customer service. Bebe is very friendly and professional ..
June 21, 2014
Google Public Storage John Allsop
After losing your home and the stress related to moving, Bebe in the office is continuously positive and friendly. She remembers your name and always has a smile. I was getting the unit for a month and now after three months I'm not in a hurry to move.
June 21, 2014
Google Public Storage Cat VanGogh
Awesome! Bebe helped me through an emotional & hectic time getting a storage. She made the set up easy and auto pay is so convenient. The facility is very nice and I know my treasures are safe.
June 17, 2014
Google Public Storage johnathan manx
Bebe was awesome great customer service!!!!!!! Great business day start off!!!
June 12, 2014
Google Public Storage Demetric Moore
bb was a great help and very friendly. Thanks for the great customer service.
June 11, 2014
Google Public Storage Gabriel Gomez
Bebe was very helpful and listen to all my needs. I would highly recommend this location!
June 10, 2014
Google Public Storage Bonita Anthony
BeBe was very concerned about my issue and was willing to help me with my situation even though I did not rent she gave me valuable information.
June 10, 2014
Google Public Storage Shelley Boso
Bebe was very helpful and made my move in easy. She is very knowledgeable and considerate to my needs. Thanks for your help. I already love this location!
June 10, 2014
Google Public Storage George Anthony
Bebe is kind, courteous, polite and is to work with. Even though I did not rent here she gave me great info.
June 7, 2014
Google Public Storage andrew caylor
BB was very helpful in helping us select a unit and getting us all set to go
June 5, 2014
Google Public Storage Ronarie Martin
Bebe is very nice and helpful
June 5, 2014
Google Public Storage HTX 713
BB was good
June 5, 2014
Google Public Storage Jessie Serena
Nene was very awesome and very helpful
June 2, 2014
Google Public Storage Bernard Dawson
Bebe has given great service here at public storage
June 2, 2014
Google Public Storage Nancy Segovia
Bebe was very helpful with providing all information and great customer service love this place
May 31, 2014
Google Public Storage Da Fent
The gal that ran the place was absolutely a joy to work with. One time I did not lock my unit properly, she called me to let me know. I consider that great service!
May 31, 2014
Google Public Storage Ashley Wright
We received fantastic service from BB! We needed storage as we're travelling for the summer. She was fast and efficient and we didnt hesitate to sign up and buy storage here.
May 30, 2014
Google Public Storage Teresa Gonzales
I am posting this for bebe she was very helpful and very sweet good. come by and see bebe.
May 29, 2014
Google Public Storage Brianna Jones
Bebe is very helpful. This was my first storage experience and she walked me through it.
May 28, 2014
Google Public Storage scheldon williams
Loved it BB is AMAZING great customer service!
May 28, 2014
Google Public Storage Eliz L
BB was terrific, efficient, and super professional!
May 24, 2014
Google Public Storage Deborah Ross
Excellent, very friendly. BB was the greatest!
May 23, 2014
Google Public Storage Shmattison Abmoving
Bebe at Public Storage always has a friendly smile remembers your name like she's knows you forever enjoy seeing her every time I come in enjoy the friendly service thank you
May 23, 2014
Google Public Storage Sam Boyer
BB Was wonderful. Very easy to talk to and had all the answers on the spot. She gave great suggestions on how to store my stuff, and I got a great price on storage.
May 23, 2014
Google Public Storage Andrea Massey
I'm Lashonda, and Bebe was very polite & accurate with providing excellent service to me.....the world would be better with people like Bebe:)
May 18, 2014
Google Public Storage Tracy Eason
Bebe was very helpful- great place so far!
May 17, 2014
Google Public Storage desmond startin
BB was a fantastic.
May 15, 2014
Google Public Storage hilda ramos
B.B was a great help and she answered all my questions
May 9, 2014
Google Public Storage Whitney Babb
Great services!!!! These two women are the best.. thanks for everything Bridgechell and BeBe!!!
May 6, 2014
Google Public Storage Dextor Rodgers
I always receive great service at this location!!! BeBe is super friendly and extremely helpful!
May 6, 2014
Google Public Storage Letimanuel Lopez
May 5, 2014
Google Public Storage carmen Heinaman
Bb gives great customer service. I love this location :)
May 2, 2014
Google Public Storage David Hanna
Bebe was great. I have only met her a couple of times, but when I walked in, she remembered my name, which was very impressive. She is very personable, and very helpful. She really knows what she's doing! 5 stars all the way!
May 2, 2014
Google Public Storage Maria Menjivar
Bridgechell was very friendly and I had a great services..
April 26, 2014
Google Public Storage vicki harrison
Bebe was very helpful and hospitable. Very polite and considerate. Very much an asset to the customer service of the company.
April 23, 2014
Google Public Storage CHRIS BARTOS
BB gave great service. I would highly recommend this location
April 23, 2014
Google Public Storage Marlaina Nutall
BB was awesome its like I new her for yrs very good service will recommend anybody to her
April 16, 2014
Google Public Storage Terry Gaskin
BB is great!
April 15, 2014
Google Public Storage Tim K'Nuckles
Thanks for all your help BeBe Im new to the town and your help was greatly appreciated
April 15, 2014
Google Public Storage Debbie Masters
Since we had our unit, the customer service has been excellent and the staff is very friendly and knowledgeable.
April 15, 2014
Google Public Storage Noe Martinez
Bebe was knowledgeable and really helped me alot with my decisions .
April 15, 2014
Google Public Storage Ted Freeman
bebe is great manager with very good customer service skills .......great person
April 14, 2014
Google Public Storage Jose A Fermoselle
Bibi is the mamager and is very helpful and friendly. She always greets me with a smile and provides with a cart to carry my stuff in and out of storage.
April 12, 2014
Google Public Storage Zinai Flores
First storages unit I've rented. Staff has been very helpful and property is overall quiet never had an issue not being able to use the dolly. Look online for great deals!
April 10, 2014
Google Public Storage JULES N
Came on a Saturday in March to check out the units as I needed to visually see how much room I'd need for my stuff. The lady was very friendly. I ended up not renting that day as I was still shopping. Renting online was easy and the person assisting me said the unit I was looking for was already rented out but she did look for another in the same size near the elevator. They are accomodating. The whole process was easy and on move day, they were nice to offer a dollie, which I didn't need since I had movers which had the equipment. The customer service is great! The only reason they don't get 5 stars is the 2nd floor is a bit warmer than 1st floor (climate controlled) and it is open at the top, though there is a net/fence to block anyone from throwing anything in. Almost got a first floor unit but I waited too long.
April 9, 2014
Google Public Storage Robert W. Williams
Berber was friendly, cheerful, helpful, professional, and courteous and very efficient, great job!
April 9, 2014
Google Public Storage Marcus Murdock
Bebe was very helpful and friendly as well!
April 3, 2014
Google Public Storage Emoo Garza
This location is very neat and clean.BB is always so nice and helpful with everything .
April 3, 2014
Google Public Storage Jason Cheung
Great! Bebe is great to work with!
April 3, 2014
Google Public Storage Albert Zamora Jr
April 3, 2014
Google Public Storage Rosalia Montesinos
Bebe has been very helpful. She explained everything clearly
April 2, 2014
Google Public Storage Ken Mills
Every time I come in to make my payment bebe has been very helpful. I would highly recommended this location.
April 1, 2014
Google Public Storage Dina Ogrady
Love this storage facility! Everyone I have ever dealt with is friendly and eager to help in any way. Worked with BeBe and she was just incredible! Would highly recommend this storage facility. It is also clean and really well kept, very organized!
March 26, 2014
Google Public Storage Mary Armenta
Bebe very nice good girl
March 26, 2014
Google Public Storage William Johnson
My experience with piblic storage and Mrs. Bebe is an excellent experience, she informed me of upcoming events with the storage facility and was very professional about it as well as courteous.
March 23, 2014
Google Public Storage John Sandness
Bebe provided excellent service
March 21, 2014
Google Public Storage mario bu
Bebe gave me a great customer svc i was asking about prices ans policy and im satisfy with her service excellent girl
March 18, 2014
Google Public Storage Anita Garcia
I have had several storage units but never one like this one Bebe is always so helpful always knows who i am when i come to my unit by my name. Ready to do whatever it takes to be helpful. I feel safe and the location is always clean and neat, I tell all my friends if they need a unit to go to this location. Always asking if there is anything she can do for me. Thanks for being so nice and helpful Bebe!
March 14, 2014
Google Public Storage Diana M
Excellent service from Bridgechell , she was very nice and helpful. Great location,also very clean. Thank you again for the friendly service, You are the best!
March 14, 2014
Google Public Storage Kim Hargrove
Bridgechell provided excellent service to me on 3/14/14.
March 12, 2014
Google Public Storage Daniel Wood
The second I walked in I received help. The person I was helped by is bebe and she gave me all the information I needed.
March 12, 2014
Google Public Storage Ed Starkey
I was helped my Bebe. I love the location.
March 10, 2014
Google Public Storage Clarence Rife
I WAS GATHERING INFORMATION FOR MY SON'S MOVE.MRS. BEBE RODRIGUEZ WAS THE RIGHT CHOICE.SHE WAS INFORMATIVE.SHE WAS VERY HELPFUL IN ASSESSING THE SITUATION.SHE GAVE ME THE BROCHURE WITH THE DIMENSIONS. SHE WROTE THE PRICES RIGHT NEXT TO THE UNITS WHICH WE HAD DISCUSSED.SHE EVEN INFORMED ME ABOUT THE SPECIAL PRICE FOR THE FIRST MONTH.BEBE EVEN AIDED IN FINDING A UNIT NEAR BY THAT WILL HOUSE A WAVERUNNER.SHE WAS SO KIND AS TO RIGHT DOWN THE PHONE NUMBER AND ADDRESS.MRS.RODRIGUEZ WAS A POSITIVE NOTE IS AN EXHAUSTING SEARCH FOR ME TODAY.
March 10, 2014
Google Public Storage Oria M
Excellent location for me. The service I receive from Bebe is wonderful. She is always supportive and attentive, no matter how many times I have to ask her for a new code. Thank you for you patience and good customer service.
March 10, 2014
Google Public Storage Amy Wingo
Bb was very good and helpful
March 7, 2014
Google Public Storage Christopher Bonney
I came into this location to inquire about a storage space. Bridgechell Dawson was very knowledgeable and considerate in showing me the storage space that met my needs. Unfortunately I had to discuss things over with my roommates to finalize my decision. Bridgechell was very understanding and friendly, her beautiful smile and bubbly personality made my day!
March 7, 2014
Google Public Storage Priscilla Sedillo
Bridgechell and bebe have been very nice and helpful.
March 6, 2014
Google Public Storage mary fontenot
Just wanted to share with you the awesome customer service that was provided to me by Bebe Rodriquez. It is not so common anymore to meet people who will go the extra mile to make a customer feel appreciated and thankful for their business. I can certainly say that Ms. Rodriquez did just that! If every there is a problem or concern she goes thw extra mile to either help me understand or give me solutions that make sense. Once I was running late from work, which ment I got to the office a little after 6. She did not leave and say too bad or I can't help you. With a smile she said come on in I will help. WOW! She is awesome!
March 6, 2014
Google Public Storage Peter Bergman
Bebe made the rental process fast and easy. She provided excellent service.
March 2, 2014
Google Public Storage Sergio Moncada jr.
Wonderful!! Bebe and Ashley P are the greatest! I love my storage place because of them!!!! Great and friendly, love the place!!
February 27, 2014
Google Public Storage Keith Powers
I recently had to store items left by a renter, and Bebe Rodriquez was very helpful in handling this for me. She called me several times during this month to check if I was able to find a place to get rid of the items stored, knowing that I needed to get rid of these items. She also helped me in finding a place to dispose of them. I would certainly come back and use the storage space again if needed. I was very pleased with the service and the way I was treated by Bebe. Please post this under the name of Barbara Floyd. Mr. Powers did not rent this space, I did. Mr. Powers has a space at another storage place. Thank you
February 20, 2014
Google Public Storage Alonso Castor
I went to look for a storage space and Bebe helped me find a location that fit my needs. She was very helpful.
February 3, 2014
Google Public Storage Araj F
If you need a storage unit ask for Bebe Rodriguez and she'll help you with everything!!
February 3, 2014
Google Public Storage Samantha Valle
I highly recommend this location! It's clean and has GREAT customer service! If you're looking for a storage unit.. this is the place to go! Ask for Bebe she'll help u with all your questions and will have you outta there in no time!!
January 30, 2014
Google Public Storage Nayeli Soto
Ella es una buenavtrabajadora mbayudo bastante ... y me saco d muchas dudas ..... Bebe Rodriguez
January 27, 2014
Google Public Storage Daisy Padilla
I just want to said thank you to Bebe Rodriguez. This lady works there at this location 2415 magnum st Houston tx and she is amazing she help me so much with the process on getting the most convenient storage for my needs thank you again Bebe you are the best.
November 15, 2013
Google Public Storage Angelica Espinosa
I highly recommend this location, it is very clean and feels secure. Not to mention prices are unbeatable. Customer service is excellent, everyone is so nice and friendly, especially Bebe who was very helpful in helping find and decide which unit was the best unit for my needs. Thank you all for this great experience!
October 4, 2013
Google Public Storage Donna Casper
I made an online reservation and they called me immediately to let me know that the reservation had been received. They were patient with my schedule and very friendly when I went in. The premises and unit are clean. The access is a bit limited, but this is more due to the Houston street design than their issue.