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Address

7701 Main Street
Houston, TX 77030

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-3815

832-460-3815

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units

Office Hours

Mon-Fri 9:30 AM - 6:00 PM

Sat-Sun 9:30 AM - 5:00 PM

Phone

832-460-3815

832-460-3815

800-688-8057

800-688-8057

Gate Access Hours

Mon-Sun 6:00 AM - 9:00 PM

Storage Facility Features

  • Climate Control Storage
  • Indoor & Outdoor Storage Units
  • Property Manager Lives On-site
  • Small, Medium & Large Storage Units
Close Location Details View Location Details
Reserve TodayMonth-to-Month Rent, No obligations
  • Save Impression

    5'x5'
    Online only price
    $ 58/mo
    $1 first month rent
    Small 5'x5'
    • Inside unit
    • Locker
    $ 58/mo $ 58
    $1 first month rent

    No Obligation

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    5'x5'
    Online only price
    $ 74/mo
    $1 first month rent
    Small 5'x5'
    • Upstairs/elevator
    $ 74/mo $ 74
    $1 first month rent

    No Obligation

  • Memorial Day Promo
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    5'x5'
    Online only price
    $ 78/mo
    $1 first month rent
    Small 5'x5'
    • Climate Controlled
    • Upstairs/elevator
    $ 78/mo $ 78
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 89/mo
    $1 first month rent
    Small 5'x10'
    • Upstairs/elevator
    $ 89/mo $ 89
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 116/mo
    $1 first month rent
    Medium 10'x10'
    • Upstairs/elevator
    $ 116/mo $ 116
    $1 first month rent

    No Obligation

  • Save Impression

    8'x10'
    Online only price
    $ 117/mo
    $1 first month rent
    Medium 8'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 117/mo $ 117
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 119/mo
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 119/mo $ 119
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 121/mo
    $1 first month rent
    Medium 7.5'x10'
    • Outside unit
    • Drive-up access
    $ 121/mo $ 121
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 124/mo
    $1 first month rent
    Small 5'x10'
    • Outside unit
    • Drive-up access
    $ 124/mo $ 124
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 126/mo
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 126/mo $ 126
    $1 first month rent

    No Obligation

  • Save Impression

    5'x10'
    Online only price
    $ 126/mo
    $1 first month rent
    Small 5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 126/mo $ 126
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 131/mo
    $1 first month rent
    Medium 10'x10'
    • Climate Controlled
    • Upstairs/elevator
    $ 131/mo $ 131
    $1 first month rent

    No Obligation

  • Save Impression

    7.5'x10'
    Online only price
    $ 163/mo
    $1 first month rent
    Medium 7.5'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 163/mo $ 163
    $1 first month rent

    No Obligation

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    10'x10'
    Online only price
    $ 178/mo
    2nd Month Free
    Medium 10'x10'
    • Outside unit
    • Drive-up access
    $ 178/mo $ 178
    2nd Month Free

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 183/mo
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Upstairs/elevator
    $ 183/mo $ 183
    $1 first month rent

    No Obligation

  • Save Impression

    10'x10'
    Online only price
    $ 185/mo
    Medium 10'x10'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 185/mo $ 185
    1 unit left!
    Limited availability

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 209/mo
    $1 first month rent
    Large 10'x15'
    • Outside unit
    • Drive-up access
    $ 209/mo $ 209
    $1 first month rent

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 226/mo
    $1 first month rent
    Large 10'x20'
    • Climate Controlled
    • Upstairs/elevator
    $ 226/mo $ 226
    $1 first month rent

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 248/mo
    2nd Month Free
    Large 10'x25'
    • Climate Controlled
    • Upstairs/elevator
    $ 248/mo $ 248
    2nd Month Free

    No Obligation

  • Save Impression

    10'x25'
    Online only price
    $ 248/mo
    2nd Month Free
    Large 10'x25'
    • Outside unit
    • Drive-up access
    $ 248/mo $ 248
    2nd Month Free

    No Obligation

  • Save Impression

    10'x20'
    Online only price
    $ 249/mo
    $1 first month rent
    Large 10'x20'
    • Outside unit
    • Drive-up access
    $ 249/mo $ 249
    $1 first month rent

    No Obligation

  • Save Impression

    10'x15'
    Online only price
    $ 256/mo
    $1 first month rent
    Large 10'x15'
    • Climate Controlled
    • Inside unit
    • 1st Floor
    $ 256/mo $ 256
    $1 first month rent

    No Obligation

Nearby Self-Storage Locations

Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.

Southwest Houston Storage Units Near Rice University

This Public Storage in Houston is located on the southeast corner of the intersection of Main Street and Braeswood Boulevard just north of Highway 90A.
From small to large, this location features a wide range of storage unit sizes, with indoor storage units accessible from an interior hallway, as well as outdoor drive-up units. Some units feature a climate-controlled option, and a property manager lives on site for expedited customer service needs.
Campus life for the Owls at Rice University or the Cougars at Houston University getting a little tight on space? Just 2 miles from Rice and 5 miles from UH, a 5x5 or 10x10 unit at this facility is the perfect place to store a few extra boxes to open things up a bit.
Surrounded by the Houston Museum District, as well as the Medical Center, NRG Stadium and University Place neighborhoods, this is a great location for local families going through a remodel to store the entire contents of their home in one convenient place, thanks to a 10x30 unit.
If it's just a few small items that need a place to go, check out the individual storage lockers for short-term or long-term rental.
After a busy day loading and unloading, throw on some walking shoes and go meet the 6,000 different animals who call the world famous Houston Zoo home, just a few miles up Main Street.
With easy access from 90A, Loop 610, Highway 288 or Interstate 69, this Public Storage is a convenient location ready to meet the growing self storage needs of the southwest Houston community.

At Public Storage, You'll Always Find...

  • Keypad Access
  • Friendly Staff
  • Month-to-Month Rent
  • Moving Supplies Available
  • Free Parking
  • Well-Lit Facilities

Reviews ( 462)

May 24, 2023
Google Public Storage Sons of Speed
No one was at the property for PS. The text confirmation lied and said we were in the first floor (we were on the 4th). Access didn’t work initially because we tried to access the first floor (per the text) but eventually got into the elevator, which is a pain because you have to enter your code and then quickly press the floor button in the elevator before it times out. We called and left a message for the manager who still, days later, hasn’t called us back. No employees and no one answers the phone? Public Store should revoke this location’s franchise license ASAP.
May 8, 2023
Google Public Storage Christopher Mays
Christine Fuller was amazing and very helpful she answered all my questions and made my move inn very easy.
April 20, 2023
Google Public Storage Bowie Mann
Kyria is amazing, she literally gave me a good deal and was working by herself while another employee was out sick, give her a raise because she deserves it!!
April 20, 2023
Google Public Storage Ibana Delgado
April 16, 2023
Google Public Storage Elizabeth Brierre
I'd give zero if I could. I wanted to rent a storage unit and started the process online. My day got hectic, so I just loaded up and headed over. The office door was locked, so I called the phone number and reached an offsite rep who informed me that someone *should* be there. Eventually I found one door unlocked and entered to find an employee who certainly saw me outside and ignored me. She was annoyed to be interrupted by her sweeping to rent me a storage unit and didn't have a key to get into the office. Is she safe in here?? I don't know. Maybe that's why she was so mad. She was completely rude and irritated to have to find the person with the key to rent a storage unit to me and the men who were also waiting. I called Security Self-Storage on South Main, confirmed they had the size unit I needed, and headed right over. They're excellent and I got a unit, dropped my stuff off and went about my day in less than 30 minutes. Who's fault is this? Easy to blame the rude young woman. Perhaps it is her. Or maybe the Public Storage franchise owner needs to hire more people and pay them enough to do all that is required to run their location. Two was not enough on a Friday afternoon around 2 pm. Also the floor was filthy. Yuck.
April 2, 2023
Google Public Storage Nathaniel Stroud
Natasha was vary and vary helpful and nice and knowledgeable at her and greet u with smile
April 2, 2023
Google Public Storage kerison rogers
Mrs Kim was very helpful on help me with my storage payments
March 31, 2023
Google Public Storage Willie Zeno
March 28, 2023
Google Public Storage Sam
FRAUD! Double charged and support hung up!
March 28, 2023
Google Public Storage Steve Tran
FRAUD! They refused to refund my payment for a unit that does not exist.
March 28, 2023
Google Public Storage David Nguyen
FRAUD! My friend paid for 2 reservations here, they refunded only one, after calling in 2x yesterday and 2x today, they mute and stop talking after I call for a cancellation confirmation email.
March 27, 2023
Google Public Storage Stevey
PAID TWICE, even for the upgrade the call rep made me do when the smaller ones were available, unit C3227 doesnt even exist! It stops at C3156! Now I call back they say it will take a few days to "PROCESS" and refuse to give me any email or text notifications on my request to cancel my move-in date. No wonder these units are all EMPTY!
March 10, 2023
Google Public Storage Debra Bryant
There were two young ladies there that took my payment and they were very pleasant and helpful.
February 25, 2023
Google Public Storage Simply Me
Place is garbage Stealing $ Because you cannot access when needed Elevator doesn't work Only way upstairs is when they have the door side door propped open which isn't in the morning Only after they arrive and they have it propped in the evening The other way to the stairs the code given or app won't open the door.. If you call the Office the recording says to use the app for ACCESS Yea 👌 What's so hard about having the elevator fixed when you ca$h in on _$$$$ Every day What a waste We should be REFUNDED or given a way lower rate What is the scheduled date of this Elevator being fixed 🤬
February 24, 2023
Google Public Storage Mz. Sexy
February 17, 2023
Google Public Storage Ms Pam
February 16, 2023
Google Public Storage Cortez Robinson
February 12, 2023
Google Public Storage Suja Mony
The representative Ms Natasha was very helpful, patient enough to answer all our queries. Excellent service.
January 28, 2023
Google Public Storage Lienei Tzippora
Can't access the entire second floor when elevators are not working because only management can use the stairs"??? What kind of backwards unsafe Tom foolery is that!!!!!! If I can't get to my storage, why am I paying for the convenience I'm not being afforded?
January 26, 2023
Google Public Storage Sarah Northrup
January 25, 2023
Google Public Storage Ioney Taylor
January 15, 2023
Google Public Storage Mamadou Nia diabate
Kim was really professional, i really felt welcome
January 6, 2023
Google Public Storage Leslie Shorts
kyria! Great Customer service! Was very helpful..I Felt very Welcoming! Thanks so much for your help!
January 4, 2023
Google Public Storage Qichao Wang
Would give -1000 star if its an option. Storage got break-in, lost 2 most valuable boxes (Clothes, Electronics). Manager put back on an unlocked small black "lock" and pretend nothing happened. Background: We found storage got break-in because we went back to pick up something we needed. After we found out the storage got break-in, the manager told us "I was about to let you know." This place is very insecure. Main gate occasionally got malfunction, the door of the storage building is always unlocked. The only protection they have is the lock on the inner door, which got broken by the theft. Lot of blind spots of surveillance cameras. We counted there were about 16 cameras and none of them catched the action of this event. (We didn't check because the manager left and this is what he told us) Avoid this storage, for your own belongings' safety. (The cops for this area is not trustworthy too. The PD told us someone will be here and never shows up. After helplessly waited there for 1 hr, we called the PD again and they told us we need to drive to the PD and report it overthere, otherwise we may not get anyone come all night)
January 2, 2023
Google Public Storage Erreca Cato
Natasha was very nice and explained the check in process throughly. She even walked me through the mobile app which made it super easy to access. Thank you!
December 30, 2022
Google Public Storage Christopher Cruz
October 25, 2022
Google Public Storage Adolf Salazar
Ok
October 8, 2022
Google Public Storage Stephanie D. Hicks
A huge THANK YOU to Kyria, Jonay and Ms. Joie for their amazingly AWESOME assistance. I couldn't have chosen a better team and storage unit facility. THANK YOU ladies for your hard work. You have no idea how much your help means to me. The 3 of you are truly a blessing and God's blessings to you all.❤🙏🏽🌹#kyriajonayjoie #thatblackgirlmajic
October 1, 2022
Google Public Storage Joss Ledet
My experience with public storage was great. I came in needing to move asap and Kyria was able to get a storage unit within 20 mins. She was polite and respectful and easy to do business with. I would definitely recommend her business with public storage to anyone that needs a unit fast and reliable. She definitely had me in and out very fast
October 1, 2022
Google Public Storage Mark East
Natasha Very professional great job she done
September 15, 2022
Google Public Storage Laporsha Howard
Fast good customer service outstanding Ms.kimm
September 6, 2022
Google Public Storage Elijah Whitmore
Natasha was outstanding best of the best, give her a raise !!!!
September 6, 2022
Google Public Storage Lay'inda Johnson
September 3, 2022
Google Public Storage AK
First time renting a space here, as for now I would like to thank Natasha for great service. She has explained everything well to me and provided a great tour.
August 25, 2022
Google Public Storage JRock ATM
Thank you ms Kim an Elise
August 16, 2022
Google Public Storage Ayo McKinney
Ms. Natasha helped me very well and she also greeted me well as I enter the building
August 15, 2022
Google Public Storage Bruce Coleman
NATASHA PROVIDED OUTSTANDING SERVICE AND WAS VERY PROFESSIONAL.
August 11, 2022
Google Public Storage Willie Zeno
August 2, 2022
Google Public Storage Carey Thompson
Lashonna has the best humor and great customer service thank u so much
August 1, 2022
Google Public Storage Jesse Tran
July 31, 2022
Google Public Storage Willie Sanders
July 25, 2022
Google Public Storage Vanessa Williams
Lashonna was so sweet and helped me throughly with my entire transaction! She even saved me a few bucks thanks so much. Customer service was impeccable 💖
June 26, 2022
Google Public Storage Javier Parada
We have a really good experience moving all of the things into the storage space. The manager Natasha was incredibly helpful and patient with guiding us through the process. Would definitely recommend
June 25, 2022
Google Public Storage Michael Ortiz
This location is terrible. I waited over 2 hours for someone to arrive at this location to help me after I had driven 45 mins to get here. I had to call the corporate office who suggested I call another location and have someone else come over to assist. I went back the following day and again no one was in the office and no one answered the phone. There was no sign on the door saying they were out or when they would return. Ridiculous!!
June 14, 2022
Google Public Storage Rebecca
Only had my unit 3 months before they increase my rent by 25% and didn't tell me until after they charged it. I've reached out to the message help center multiple times over several weeks and no one got back to me. The condition of the whole place is really bad. The unit door gets stuck, the ceiling and walls are falling apart, there's broken glass and trash on the floor of the hallways and there is never any carts for building A and B so I'm forced to carry boxes one by one up to the second floor and across the building to get to my unit. Don't come here to store your stuff.
June 5, 2022
Google Public Storage Melisa Walker
Natasha was great. Helped me a lot.
May 17, 2022
Google Public Storage Charmaine Housley
May 12, 2022
Google Public Storage SaVility Jones
Kyria Williams Is The Best She Gets The Job Done Even with Child She Is Amazing….
April 23, 2022
Google Public Storage Nat Garza
March 29, 2022
Google Public Storage Reach1 Teach1
Ms. Natasha and Kyria were very professional and helpful. Thank you ladies!
March 29, 2022
Google Public Storage sierra
Customer service was fantastic. Kyria and Natasha were so amazing and friendly. My boyfriend and I booked the wrong size storage unit and they were able to quickly and efficiently help us fix it with no problems. If I could give more than 5 stars I would. Will definitely be using again. Thank you Kyria and Natasha!
March 23, 2022
Google Public Storage Tasha Devote
Service was amazing fast and quick, I had a lot of questions & kyria helped/answered most of them for me! Great place with friendly faces if you ever stop by ask for kyria because she helped me out completely ❣️
March 18, 2022
Google Public Storage Glitterpink__
If you want kindness, great help, and patience this is the public storage for you. I am a very picky person who also was in a rush not listening to my family telling me to wait to get the storage. I did what I wanted anyways and got a storage unit and even started putting things in there for weeks before I needed to. Yesterday I stopped by to bring more things and realized my unit was too small. These ladies helped me weigh out my options that would be easier on me physically. I am pregnant I didn’t have to travel far to my new unit and I got a nice price. Thank you both Kyria and Natasha.
February 25, 2022
Google Public Storage Omied “Cosmo” Moayedi
February 24, 2022
Google Public Storage Tiffany Bradford
This location is very well organized and maintained. The manager on duty Ivy is always helpful and friendly.
February 24, 2022
Google Public Storage Steven Feng
Good location, good storage space, Natasha helped out with a great move out, can’t ask for much more. Would recommend if you’re in the area/a rice student.
February 13, 2022
Google Public Storage deleon watson
The best
February 13, 2022
Google Public Storage Justin
This place is trash. I have water damage in my unit that I asked to be checked on a maintenance request six months ago and now they won’t be even acknowledge phone calls to get this addressed. No one is ever at this unit and employees don’t even work have of the days so the office is empty. AVOID THIS PLACE!
February 13, 2022
Google Public Storage Irene Jevric
My unit is damaged and NO one calls me back. Water leaked and damaged my personal property… the service request was open for 6 months for the roof to be fixed when I expressed my concern… no one fixed it…beware of the unit you rent!!!! The one star is a joke bc no one is ever even at the property
February 5, 2022
Google Public Storage Trust Goddess
February 4, 2022
Public Storage kian kabiri
Hi good day .I am in houston 77054 old spanish .I have 4 baggage and I want come to your storage .your locatin is near me .I have several question: 1-please give me price for that for 2 months 2-can you take the luggage at my location(home)?
February 2, 2022
Google Public Storage Tom Vinson
January 17, 2022
Google Public Storage Anthony Young
CSR, was great. Gave options vs my need. Unit was clean and just the size I needed. Easy access to unit.
January 7, 2022
Google Public Storage Tracy Broussard
The young lady that work on the inside Ms Kyria was very good. But the place is so secure that its uncomfortable for the customer, the doors to the front and the elevator doors they are closing too soon you guys need to give us enough time to get our stuff at least inside the building or inside the elevator, they both needs to stay open just for a minute or so longer so that we can get stuff together without having to use the code 50 million times. And I feel like as a paying customer you guys shut down at 9 that's to soon you should at least give us till 11:30 or 12 midnight!!
January 2, 2022
Google Public Storage Nicole Edwards
Beware of the online scam ran at this location. Your denied excess after purchasing unit then manager refused full refund
December 28, 2021
Google Public Storage Zac Noren
Kyria is an amazing Manager! Great customer service!
December 15, 2021
Google Public Storage smokey white
This particular public storage was a life saver for me the lady there Ms Donielle was so helpful to me in helping me pick out the right storage unit. She seen that I was sick and she help me to move my stuff into my unit. I was so grateful for her help I didn't think that I would ever be able to do but with her help I was able to store my stuff with a little more ease. I thank God for her I don't think that I would have gotten that kind of help from anywhere else. She's the best and I highly recommend this public storage they really make you feel as if they really care.❤
December 2, 2021
Google Public Storage Bobby Crain
Kyria has been very helpful since I've been renting at this location. Keep up the good work!!!
November 23, 2021
Google Public Storage Savione YT
Kyria is great her comstumer service is amazing and she helped with all my questions she was awsome !
November 3, 2021
Google Public Storage Billy McDonald
I called around to several storage facilities. Was feeling frustrated initially but Ms. Melany took the time to answer all my questions. Very polite & clear with her answers. Didn't give me the run around.
October 27, 2021
Google Public Storage Birdie Cortez
Looking to move my stuff to a unit closer to me. Spoke with Melanie. She was so sweet. Answered all my questions. Great customer service.
October 27, 2021
Google Public Storage Linda Cortez
Melony is professional and extended great service. Would use you again.
October 23, 2021
Google Public Storage Terry Kelling
Manager extremely helpful and helped me get what I need. Thank You Kyria
October 19, 2021
Google Public Storage Samantha Kelley
Office Clerk was super sweet and very fast and efficient. She deserves the 5 star review
September 10, 2021
Google Public Storage Sage of The Lotus
August 30, 2021
Google Public Storage verna kimble
Jonay is a employee at Public Storage property # is 25529. She is very professional and pleasure lady. Jonay made it so easy with paper work and fast. I recommend her a 🏆. Thank you
August 20, 2021
Google Public Storage Ona Onyia
This place is a scam!!! They have been charging me for recurrent payments for months after I have moved my things out of storage.
August 20, 2021
Google Public Storage Vernon Stephen
Was not expecting a storage facility fee would go up , just don't understand this .
August 18, 2021
Google Public Storage Dafney Volcy
Had a storage unit on the other side of town wasn’t going to make it In time and needed to pay so I stopped by this location and the lady behind the desk was so helpful and fast! Thank you Kyria for helping me out!
August 7, 2021
Google Public Storage Mitchell Cooper
I store in CA, but I make my payments at this location. Enjoyed the good customer service from Ms K. Very nice young lady and is very attentive to the property and customers. Keep up the good work Public storage!
August 3, 2021
Google Public Storage Michael Fiecas
July 29, 2021
Google Public Storage Abigail Morales
The guy Terrance was very prepared with the auction. Paperwork, and. Nice
July 28, 2021
Google Public Storage Oscar Rodriguez
Terrance helped me download the app and was helpful
July 22, 2021
Google Public Storage Daniel Steck
Kyria was very polite and handled our matter quickly and efficiently. I highly recommend this storage location.
July 21, 2021
Google Public Storage Katherine Body
Had no problems getting service here
July 21, 2021
Google Public Storage Blanche Taylor
Pleasure working with ms williams
July 12, 2021
Google Public Storage Patrick Farriott
Terrance was helpful
June 29, 2021
Google Public Storage Amber Jackson
Making my move from houston to arizona was easy thanx to Kyria William's.
June 22, 2021
Google Public Storage Ivory Alarcon
June 12, 2021
Google Public Storage Dwight Yell
Felicia and Rosalinda had the best customer service they went above and beyond to answer all of my needs they took the time to explain details about the service and insurance overall I will rate them a 10 for customer care safety and cleanliness of the operation I will refer South Main at Breezewood location to anyone thanks guys for the awesome work‼️😍
June 3, 2021
Google Public Storage Hannah Bacchus
June 3, 2021
Google Public Storage Daniel Rasi
Rent doubled out of the blue. No notice. The first I heard about it was when I got a message that there was an issue with my automatic payment, and rent was late. Deceptive practices. Made no effort to grant me access to my belongings during power outages. I was not notified of the closure. Their automated phone system still states they are operating during normal hours. Poorly managed.
May 28, 2021
Google Public Storage Paris Woods
Great experience. The facility is clean and air conditioned. The front office staff was incredibly friendly and helpful. Move in was super easy.
May 23, 2021
Google Public Storage chieko hata
I am paying for climate controlled unit but the ac system is broken. They said that they are going to fix it but I heard that it has been like this for almost 2 years. Let’s see if they will actually do it. I complained months ago saying that it was very hot and humid. Now is the same. And I am paying full price for the unit. The lady at the desk said I can move at my own expense and she could maybe refund me. But U would have to hire someone to do it!
May 23, 2021
Google Public Storage Reginald Glenn
Roshuna is outstanding! Customer service above and beyond. She makes it easy to work with public storage.
May 21, 2021
Google Public Storage Angelica Masciale
Ms. Roshuna was so sweet and helpful. I have been using this facility for about seven years off and on. However, today was one of the best experiences I have had at this facility. This facility was extra clean and I felt secure. Roshunda was absolutely on the ball, very patient and pleasant to work with. Thank you Roshuna for being awesome!
May 3, 2021
Google Public Storage TaDario Woods
Ms. Roshunda was of GREAT help! Before moving in I had some complications that brought forth a lot of anxiety and stress due to customer service lack of knowledge. However, the next day she was right there apologizing and assisting me to ensure my move was successful! She went out of her way to assist me and made sure my needs were met! I really appreciated her and the services she provided!
May 1, 2021
Google Public Storage Yechan Moon (David)
Their customer service is really bad..didn’t listen any questions even not completed, and just passed to other employees.. Well still did not figure it out…
April 29, 2021
Google Public Storage Jayden Zeno
Hey wanted to put this review in for this cool customer service from one of the lady at thia location Mrs. Roshuna she help the other day with my reservations and she answer all my questions so I this lady spirit was great she is good for what she do at this place.
April 25, 2021
Google Public Storage Brianna Sam
Came in today roshuna was great. Great customer service!
April 24, 2021
Google Public Storage Justo Luis
April 24, 2021
Google Public Storage Sandra Darjean-Murphy
Great customer service.
April 22, 2021
Google Public Storage Leeroy Black Fletcher
Went to this location an was greet with good customer service by roshuna help me very quick with my reservation an answer all my question an told about the app as well so I really would like to thank her very much.
March 28, 2021
Google Public Storage Michael Gutierrez
March 28, 2021
Google Public Storage Sexy Red Whiting
I had been to this location for a long time and I see that Roshuna is still at this location this lady was a very nice person glade to see that she is still with the company good pick public storage
March 24, 2021
Google Public Storage TreLyse Royston
I never had issue being a customer at this location. The Manager Mr Harold is always helpful and professional
March 10, 2021
Google Public Storage Aixa Rodriguez
Roshuna is fantastic! I had a difficult time booking online and she straightened everything out for me over the phone before I arrived with my moving truck. The facility was hard to find so she walked out to the corner of the lot so I could find the building easier. Absolutely incredible customer service!
February 25, 2021
Google Public Storage Renae Brown
Called Shopping Around For Prices And Felicia Was Very Friendly And Did A Great Job On Explaining The Prices. She Was So Nice I’ll Definitely Be Back To See Her. She Is Highly Recommend!!
February 9, 2021
Google Public Storage Jeremy Shanklin
February 8, 2021
Google Public Storage Kamora Jizelle Granger
Pretty good great area
January 19, 2021
Google Public Storage Chaka Tyson
The customer services i received from these ladies is excellence thanks Roshuna & Felicia keep up the good work i really appreciate it...😃😃
December 22, 2020
Google Public Storage Kiara Veal
I LOVE THAT MY ITEMS ARE SAFE AND I CAN GET TO IT WHENEVER I CHOOSE TO,I REALLY APPRECIATE ROSHUNA because she has been very helpful throughout my process
December 21, 2020
Google Public Storage Michelle Nedd
Roshuana was very nice and friendly..She provided me with great rates I will refer this location to all my friends and family!!!
December 1, 2020
Google Public Storage Necole Torian
I am editing my review as it wouldn't allow me to add another review. Even after my problems, I continued to keep my things at this location mostly because of me not wanting to rent a uHaul to move to another location and pay more fees. I rarely go to my unit but on the times I have my code hasn't worked and I have followed someone else in to get to my unit. I finally got tired of that issue and went into the office where I was met with indifference and told they didn't know why my code wasn't working. I got an email giving me the code again (same code) my question, can't you just give me a new code. No response. That was August, on November 28th I made another attempt, still unable to access the unit with the code. I follow someone in, there's a lock on my unit. Since the office was closed, I send a message. I get a call from someone who identified themselves as the 'manager' yelling at me telling me I'm lying. Excuse me ma'am. Who are you yelling at and what do I have to gain by saying things that aren't true. After listening to the 'manager' continue to yell, I once again asked her to lower her voice as she was reaching me at work and the tone she was speaking to me was inappropriate... her response, this is how i talk.... Okay have your District Manager call. Yeah... I'm waiting on that call. Customer Service goes a long way. I am a long term renter, there is a way to speak to a customer even if you don't agree with them and that doesn't happen there. A customer should never be yelled at My experiences from day 1 with this location have been horrible. The day I moved in, I purchased a lock from them and left to get my things. Upon arriving back I discovered that they failed to give me the code to the elevator and to the building my unit was in. As they were closed, I called the customer service number and they in turn contacted the manager who to this day never called me back. I had to pay an additional day for my Uhaul and take an additional day off of work to move my things. I have been off of work for 3 1/2 weeks due to the Covid-19. When I was called about my late rental, I explained that I would make a payment as soon as I was well. I was then told that, that was not their problem but mine. I made a payment today just to be told my lock was cut off. When I called Lavetta began yelling at me telling me I have a comprehension problem and I needed to read my leasing agreement. After she finally stopped yelling, I explained we are in a state of pandemic, I understand everyone is on edge, but what's needed currently is compassion. She then advised that I should hurry up and get a lock on my unit as they aren't responsible if my things are stolen..... After I do get my things out of this location, I will never use a Public Storage facility again
November 4, 2020
Google Public Storage Jody Vaughan
This place is awesome. They worked hard to earn our business and has the most friendly workers. If your looking for a place to store your stuff look no further. This place rocks.....
November 3, 2020
Google Public Storage Zelinka Hamlett
Lots of break ins.
October 19, 2020
Google Public Storage Moumita Chakraborty
I used the storage in April 2020. Overall it was a pretty smooth experience. I was assisted by Amelia. She was very efficient and helpful. She answered all my questions patiently and showed me around the first time I visited the place.
October 16, 2020
Google Public Storage Estella Green
Good service Shawn knows what she’s doing and the area was clean she has beautiful personality and always welling to help thank u Shawn
October 11, 2020
Google Public Storage Alanna B
I had a fantastic experience. Roshuna knows what she's doing and will make sure to explain everything to you in detail. She will assist you with any questions or concerns. She even made arrangements so that all 3 of our storage units were in the same building!
October 1, 2020
Google Public Storage Bonnie Vasquez
September 22, 2020
Public Storage Belinda Guerrero
Do you flood? Have you ever flooded?
September 13, 2020
Google Public Storage Baby Lisa
Make sure u pay it on the first and not the 3rd like me lol, they will deactivate ur gate code and put a different pad lock on ur storage.
September 1, 2020
Google Public Storage Elaine Davis
I pay in person because of 10.00 extra fees for online payments, but every time I go they have the office LOCKED, and a sign of return time... but never return on time! Or they are at the desk with their head down while I’m knocking but of course they can’t hear you. So as usual I’m waiting in the lot for the third time today to make a payment...
August 19, 2020
Google Public Storage Kisha Smith
Lezetta was very helpful and had great customer service.
August 19, 2020
Google Public Storage Elantra McQurren
Good customer service wil recommend location
August 19, 2020
Google Public Storage Seth Mannon
Lezetta is the best in the business!
August 18, 2020
Google Public Storage Quivell Jordan-Bacot
Great service
August 16, 2020
Google Public Storage Tai Baszile
August 15, 2020
Google Public Storage Thomas Stewart
I had a great experience renting my storage unit from here. Everyone was super nice and informative. My things where kept safe and the price was well under budget. I encourage anyone who is looking for a storage to rent from them.
August 14, 2020
Google Public Storage Darrell Gilbert
Lrzeta was great every tike i come in to pay my bill she always have a smile
August 7, 2020
Google Public Storage Patrick Hunter
Had a great experience with two knowledgeable associates. Will always be my first choice of service.Thanks for every thing.
August 5, 2020
Google Public Storage Ro’sean Langhum
Thank you to Angela and Lezetta for ALL of their help and assistance in getting my unit!
August 4, 2020
Google Public Storage Spotless Group LLC
Great experience . Quick and easy . Lezetta wasn’t great assisting me and helping me find the right storage size! Thank you!
July 28, 2020
Google Public Storage Brian Collins
LezettaWas very helpful wonderful attitude beautiful spirit
July 28, 2020
Google Public Storage cornelius bacot
store clerk was very knowledgeable, enjoyed the experience.
July 26, 2020
Google Public Storage CASSANDRA LEWIS
I purchased a storage unit @location 25529 in Houston, Texas. Angela gave great customer service, she was able answer all my questions and even we’re going through trying times she was very knowledgeable and friendly. I would recommend this facility to anyone
July 19, 2020
Google Public Storage Kim Sonnier
I spoke with Angela today and she was very helpful and provide A plus customer service. Thank you for the 5 star experience!
July 15, 2020
Google Public Storage Dorene Chandler
Lezetta was very nice and pleasant she solve my problem
July 7, 2020
Google Public Storage R Tyler
The staff seems very nice. But the building itself is a little suspect. We rented a unit on the 4th floor. We arrived to move things in on the first day, and the A/C was out on the entire fourth floor. Staff said they didn't know when it would be fixed. That was concerning; I feel bad for the people storing things on that floor. They moved us to another unit on another floor, which was nice of them (although it cost us an extra $1). The next day when we came to move more things in, the security code didn't work. It took a while to get staff to notice us (they were in the back office with the door locked to the front office), and they said that the system was "not acting right." They gave us a temporary code to use, but there was no signage posted to warn people there was an issue. Lastly, there were no dollies available when we needed them. Update: I went there again last night to drop off some things, and the A/C was out again.
June 14, 2020
Google Public Storage DaLisa Perkins
The manager was EXTREMELY helpful to me! She was very welcoming! So nice, very patient, and she even went as far as to willingly show me all of the units that I asked about, to be able to compare. There are some pretty good sized units, and at excellent prices!
June 11, 2020
Google Public Storage Amalia Torres
Lezetta was very professional, knowledgeable and polite. Clean and well run facilty. Thank you Lezetta.
June 5, 2020
Google Public Storage Amos Smith
Friendly, professional, and helpful staff. Unit was clean and in move-in condition. I’d recommend them to friends and family. Angela’s assistance made the transition smooth. I’m glad that I chose this company.
June 3, 2020
Google Public Storage Renee Clemons
I had technical difficulties with my first post 😅 Angela was very patient, informative, and helpful for my visit. We are forever friends now that i have leased space here!
June 1, 2020
Google Public Storage Lisa Goodwill
May 29, 2020
Google Public Storage Kass Kann
Great assistance from LEZETTA over at the storage...👏💪🏾👍
March 29, 2020
Google Public Storage Mr. KingTwo
March 24, 2020
Google Public Storage Johnathon Berry
Good service. Amelia was really nice and helpful.
March 7, 2020
Google Public Storage Aaron Sanford
Great experience, lezetta was absolutely amazing!
March 5, 2020
Google Public Storage Henry Ellis
The service by Angela was excellent
March 3, 2020
Google Public Storage Nissa Marks
Lezetta was very friendly and helpful. Great service!
March 3, 2020
Google Public Storage Melissa Vance
Great customer service and clean and well run facility
March 2, 2020
Google Public Storage Gladys Martinez
The best experience i’ve had with a storage unit ! Cynthia checked us in over a year ago and i still remember her name because she was kind and informative. Even gave me her personal number in case we had any issues. Amanda, Lezetta and Amelia helped us check out and went out of their way to make sure we had our last month waived since we moved out right on the first. I don’t normally give reviews but they all went above and beyond for us and we really appreciated it! Thanks girls!
March 2, 2020
Google Public Storage Ledward Spencer
February 29, 2020
Google Public Storage Jazz HouseEntertainment (PINTO)
Great staff!! Excellent customer service. All of the staff members were great. Amelia, Angela, and Lezetta were awesome. They helped me pick the best unit for the right price. Great job!! Excellent team work!!!
February 25, 2020
Google Public Storage NestBox CMG Properties
We had an amazing experience renting our unit. Lezetta took great care of us! We will definitely recommend this location to our friends and family, and will make sure to let them know to ask for Lezetta! Great location!
February 22, 2020
Google Public Storage Shirley Woodard
Very nice and Enjoyed Angela’s professionalism!!!
February 16, 2020
Google Public Storage Amanda Myers
Amelia was wonderful!!!!
February 14, 2020
Google Public Storage Jae Vee
We arrived to pick up some items from the storage unit. The facilities were clean. They greeted us when we walked through the doors. Angela & Amelia were very helpful, friendly & courteous. It was like meeting old friends. They, in my opinion, went above & beyond to make sure we were able to get what we needed. Just all around good workers. They made the experience that much better. Keep up the great work ladies. We appreciate all that you all do.
February 13, 2020
Google Public Storage Nnenna Ochuru
target two ladies in the front office were amazing! Great customer service! I recommend this location!
February 11, 2020
Google Public Storage Trisha Teran
Staff is friendly, and the place seems secure. Can't complain.
February 9, 2020
Google Public Storage D.A. Royce
Amelia and Lezetta really helped me with my immediate need for storage. The office was very friendly and accommodating. I even needed to park my truck overnight and it was with no problem. Very pleased with my experience today. I would refer this location any day.
February 8, 2020
Google Public Storage Davis Somoye
Public Storage was Awesome! If I could give them 10 stars I would! Lezetta and Amelia were patient, polite, and professional!!
February 7, 2020
Google Public Storage Ruby Brown
Amelia, Very pleasant and helpful also knowledge of the business A pleasure doing business 🙏
February 3, 2020
Google Public Storage Ahmed Bahwireth
Amelia and lezetta customer service was great I would recommend anyone to rent here!
February 1, 2020
Google Public Storage ReallyReason Really
Great service from the front desk Amelia was awesome!!! All staff were helpful and knowledgeable.
January 31, 2020
Google Public Storage Christina Spears
Angela and Amelia was a big help to me and my husband during the check in process and very convenient to helping us change the size of our unit right on the spot. Thank you we really appreciate your time and great customer service.
January 31, 2020
Google Public Storage Taylor R.
Although I have rented at this facility for longer than initially anticipated, I would highly recommend this location. The facilities are kept very clean and the property manager, Amelia, is extremely helpful. She cares about her customers and I have personally observed her going above the call of duty to resolve customer issues. Additionally, anytime I've called with questions or needed assistance, another staff member named Angela has graciously helped me or routed me to Amelia as appropriate.
January 25, 2020
Google Public Storage Scott B
LEZETTA PROVIDED THE BEST CUSTOMER SERVICE I HAVE EVER GOTTEN WHEN RENTING A STORAGE UNIT. THEY OFFICE WAS VERY CLEAN AND THE MANAGER ANGELA WAS VERY FRIENDLY. BOTH MANAGERS WERE VERY POLITE
January 23, 2020
Google Public Storage Yvonne Henshaw
Ms. Angela was very informative and helpful. However, when I walked into the office, an employee was watching a movie on the computer at the front desk, with the volume all the way up, and did not acknowledge my presence or even greet me. Ms. Angela even came out into the office and asked her what she was doing, and the employee ignored her and continued to watch the movie with the volume up. It was very rude and highly unprofessional.
January 20, 2020
Google Public Storage Adam Hand
Amelia and Lezetta were a dream to work with. Great customer service!
January 16, 2020
Google Public Storage Sean
January 15, 2020
Google Public Storage Larry Moorman
Angela and Lizetta teamed up to take care of me! Very thorough!
January 13, 2020
Google Public Storage Donald Williams
Amelia was fantastic. Great service, easy to sign the paperwork and the unit looks great.
January 10, 2020
Google Public Storage kevin hawkins
First time using a storage ever and Ms.Amelia made me feel right at home. Every question was answered as professional as possible. Went through every policy and even suggested a bigger storage I didn't realize I needed until after the tour was over. It brought down all my worries and concerns. Her coworker Angela was just an helpful keeping my spirits up as I lugged box after box answering any leftover questions I may Have forgotten. Customer service top notch, clean storages and everything at an affordable price.definitely gonna recommend it to others.
January 10, 2020
Google Public Storage Hillary Telegrafo
Awesome team here!!! They helped me out with what fits my needs and budget! They have temperature controlled rooms if you need it too. Highly recommended! Thank you Lezetta and friends for helping me 🌻🌻🌻
January 4, 2020
Google Public Storage Roz Malveaux
Angela & Amelia were very pleasant, accommodating and professional. Highly recommend this facility.
January 3, 2020
Google Public Storage Jacoby rockward
Angela was extremely helpful in answering all my questions and assisting me in all my needs.
January 2, 2020
Google Public Storage Laura Welch
Worked with Amelia on renting a unit today. She was very helpful and informative! Rent was reasonable and the buildings are clean and seem well-kept.
December 30, 2019
Google Public Storage J C
If you are going to rent a storage I highly recommend this place, the ladies who run this spot are all wonderful! Angela helped me and my girlfriend and the whole process was easy. The place is also well maintained, clean, and fairly spacious to move things in to the storage and out of it. I had gone to other public storage around the area but this was the best one!
December 26, 2019
Google Public Storage Erin Campbell
I had a really good experience setting up my storage at this location. Amelia was incredibly helpful. She even helped me figure out the right size unit and save a few dollars. This is my fourth time renting at this location, and this has been the easiest transaction thus far.
December 26, 2019
Google Public Storage Me
Amelia and Angela were the best!! Got us in and out great attitudes and positive attitudes! These ladies make renting more easy!!! They need a raise.. thanks again ladies!!!
December 21, 2019
Google Public Storage Ben Schachter
Angela, Lezetta, and Amelia were fun and helpful! Thanks y’all!
December 20, 2019
Google Public Storage Robert
Friendly staff, clean units. Convenient location near the medical center.
December 18, 2019
Google Public Storage Ron Reed
Angela was professional and very helpful during the entire process. Lezetta was helpful as well. Very smooth process.
December 18, 2019
Google Public Storage Glass Ceiling Construction Shatter The Glass
December 13, 2019
Google Public Storage Arthur McCray
Angela, Amelia, and Lezetta were than helpful! They were very attentive and extremely helpful
December 13, 2019
Google Public Storage Clover land
December 5, 2019
Google Public Storage Mario Arroyo
Amelia was wonderful
December 3, 2019
Google Public Storage Doug Clifton
Great employees and management, no complaints there. But I had to leave because water was leaking into my unit causing an obviously serious issue. On top of that, while dealing with the mess I recieved a message telling me that my rent would be going up from $120 to $155...
December 1, 2019
Google Public Storage Kenichiro Fujiwara
Amelia was a very friendly and caring rental property manager at this location, which is convenient to the TMC area!
November 30, 2019
Google Public Storage Arrie Price
I give Amelia a5 star because she was on point!!! Excellent customer service and very knowledgeable of her store Professionalism At its best
November 29, 2019
Google Public Storage Boubacar Alhassane Coulibaly
Angela is the best !!it was easy and fast
November 29, 2019
Google Public Storage Mami Camara
Amelia was very helpful.
November 25, 2019
Google Public Storage Adama Johnson
Angela assisted me yesterday, she was very nice and accommodating, provided me with detailed information and was very helpful!
November 22, 2019
Google Public Storage Tiffany Gunter
Amelia was fun, energetic, and helpful!
November 21, 2019
Google Public Storage Tricia Henderson -Paige
Amelia was awesome! Very welcoming and detailed! They were both great! .
November 14, 2019
Google Public Storage Ben Dolan
Amelia was great with her customer services.I recommend everyone to rent here!
November 13, 2019
Google Public Storage Destiny D.
The ladies were so helpful with my storage needs. They were very informative,knowledgeable and extremely sweet! They helped me choose the perfect size storage building and even got me a great storage location at a better price than what I’d originally booked online. If you’re considering this Public Storage ask for Ms. Angela and Ms. Lezetta they will definitely take care of you.
November 11, 2019
Google Public Storage Nunov Urbzznezz
Quick services and Angela was very knowledgable and friendly.
November 10, 2019
Google Public Storage Victoria Thornton
Ms. Lezetta was sooo helpful!!!
November 3, 2019
Google Public Storage Monique James
I have never rented a storage unit before so i was definitely confused on how everything works. Amelia, the store manager, was a big help to me. she helped me figure out what size was best for my needs. she explained all prices, fees, locks and insurance information very thoroughly. Thank you again Amelia for your excellent customer service!
November 2, 2019
Google Public Storage Angela Frazier
The team was very helpful when moving from one unit to another. Thank you!
October 30, 2019
Google Public Storage Charles Jackson
October 26, 2019
Google Public Storage Mandisa Giddens
Angela helped me and my mom yesterday when my mom needed a storage unit in the same building as mine!!! She honored the same rate we reserved online and placed my mom on the same floor as me to make it easier for us when we I need to take things to both storages!!!
October 24, 2019
Google Public Storage Bew.D Sounds
Angela was really helpful, it was my first time renting a storage space and it was fast and easy, thank!
October 24, 2019
Google Public Storage Marie Monroe
I came in to pay on my mom storage unit and Amelia took care of me. She greeted me when i walked in the door and she made it quick and easy. I highly recommend Amelia and this public storage property.
October 20, 2019
Google Public Storage Gregory Green
The ladies were and are amazing. Extremely friendly, very professional. Recommend highly. See Amelia or Lezettta. They are awesome
October 14, 2019
Google Public Storage Patrick hudgins
Amelia and Angela I would like to say that your store clerk and manager showed me a very housewarming environment as they help me find the best unit to fit my belongings in they went beyond and over I felt very comfortable being there
October 6, 2019
Google Public Storage Curtis Downey
Awesome , professional and courteous staff
October 6, 2019
Google Public Storage Sierra Bethea
I came in there this morning to pay my moms bill and the mangager on duty Amelia has a great customer service and makes you feel welcome. Great location
October 6, 2019
Google Public Storage Waylon Lockett
Ms. Lezetta was very helpful, knowledgeable, and professional. She put us in a good unit and made sure we had everything we need to keep our items protected. I will recommend anyone to use this storage.
October 6, 2019
Google Public Storage Jessica Simien Pennie
Great place! Amelia was very nice and took care of us!
October 6, 2019
Google Public Storage Jarius Angelle
Ms. Lezetta was amazing and very helpful
October 5, 2019
Google Public Storage Karen Patten
September 25, 2019
Google Public Storage Lady T.
Professional staff and cleaner environment.
September 17, 2019
Google Public Storage Ingrid Williams
Since the beginning of my business relationship at this location I have been thoroughly impressed with the level of professionalism and above board customer service received and today Sept 16 th was no exception , with GREAT THANKS to AMELIA . She was very attentive, knowledgeable , and her customer service was certainly invaluable Her critical thinking skills are on point . I was truly blown away with the way she went the extra mile and beyond. THANK YOU SO SO MUCH AMELIA MAY GOD RICHLY BLESS YOU AND YOUR FAMILY as you did ours immensely . you'll never know the depth of the blessing you were to us .
September 16, 2019
Google Public Storage Elissha Gross
Amelia and Lezetta was excellent !!They helped me alot and explained everything to me great friendly inviting public storage!!!!!!!
September 14, 2019
Google Public Storage LaToya Downey
OMG. The employees are wonderful. Charnel, Lezetta, and Amemia were knowledgeable of pricing and insurance. They made my experience awesome. I will recommend this facility to anyone.
September 12, 2019
Google Public Storage Lucas King
Lezetta is so great that helps out on every process. I dropped by 3 times, the first time she showed me the storage place and introduced me the plan suits me best. The second time, I came to the store with her suggestions and moved in. The third time I asked her about the back keys for my storage, she is always with the big smile and ready to help! Thx!!!!
September 7, 2019
Google Public Storage Chanda Brigance
Amazing and Wonderful and Beautiful and extremely helpful ladies!! Thank you Lezetta, Charnele and Syd!!!
September 7, 2019
Google Public Storage Deborah Mumphord-McAdoo
Lezetta at Public Storage 7701 S Main/ Braeswood was amazing. Excellent customer service, provided tour, instructions with great attentive enthusiasm. Her personality and attitude was First Lady Michelle Obama great! She relieved my moving stress for the moment during my visit. Now I on to my move. Thank you sincerely Lezetta. DMcAdoo, happy customer!
September 5, 2019
Google Public Storage Kevin
Amelia was amazing with her service.
September 1, 2019
Google Public Storage E Sloan
Amelia Francis was AMAZING...she's extremely knowledgeable,helpful,friendly..etc....so glad still have some nice ppl in the world....highly recommend this Public Storage.
August 31, 2019
Google Public Storage Mercedes Barzi
Great customer service! Lezetta was very kind and helped me to get the best unit that fits my necessities! Thank you!
August 29, 2019
Google Public Storage Ralph Burleson
August 23, 2019
Google Public Storage Harden Kelly
Very nice and informative great customer service
August 16, 2019
Google Public Storage Mick Woods
Well did Lezetta great job I'm very isfied
August 14, 2019
Google Public Storage Queen C (Queen)
Rkshuna help very good with she have very good customer service
August 12, 2019
Google Public Storage Erick Ashe
Mrs lezetta helped me get my unit. She was very knowledgeable and took great care of me. If you need a storage unit go see her she will take great care of you.
August 11, 2019
Google Public Storage Syd's Fit Evolution
Lezetta was extremely helpful and very friendly. She answered any questions I had and showed me as many units as I needed to make a final decision on what unit was right for me. I highly recommend this public storage location for all your storage needs. I will continue to do business with them and will certainly send anyone I know their way if they need storage. Very enjoyable customer service experience!
August 10, 2019
Google Public Storage ramesha allen
Charnele was a great help! She answered all my questions. Her customer service was amazing.
August 10, 2019
Google Public Storage Jessica Murrell
I highly recommend coming to this store the lady Ms. Amelia helped me out and she was very nice and explained everything to me prices etc. very good customer service!
August 9, 2019
Google Public Storage Dani Guidry
Amelia has great customer service skills. She was knowledgeable of all products and was very quick in helping me. I would recommend everyone to this location
August 5, 2019
Google Public Storage Mathew Jones
Amelia was very helpful in getting the right storage for my needs.
August 5, 2019
Google Public Storage Karen Gates
Amelia was very helpful in finding us the perfect unit! 10/10
August 4, 2019
Google Public Storage Zhenlin Kan
Great and thoughtful service. The manager Lezetta is really helpful. 1$ special saved me a lot
August 2, 2019
Google Public Storage PEACE COCTO
Excellent service by Charnelle at your 7701 S. Main Street location Houston, TX 77030 . I highly recommend her as your customer service agent . Epic and Awesome .
July 17, 2019
Google Public Storage Queen brown
July 8, 2019
Google Public Storage Kenneth Callegari
Kamecia was very professional and curious today thank you Kamecia
June 18, 2019
Google Public Storage Daniel Egan
June 12, 2019
Google Public Storage Kynade Jackson (Kyn B)
June 6, 2019
Google Public Storage Leslye Raya
This was my second time getting a storage unit from this location. Everyone I meet was very helpful. The time process always is smooth and quick. Sasha helped me this time.
June 2, 2019
Google Public Storage VIVIAN HOWARD
Lashaka was great and concerned when i came in here to tell her about the homeless woman who was in the lobby that was cursing me out when i came up here to get my items.
June 1, 2019
Google Public Storage Erica White
Great customer service. Roshuna was awesome when assisting me with my account. The staff here is truly amazing.
May 18, 2019
Google Public Storage Les Bolden
Very customer service oriented. Sasha, Tish and Lashaka were great!
May 18, 2019
Google Public Storage QTNKJ 4LIFE
Staff great and knowledgeable. Thank you sasha, Tish and LaShaka
May 16, 2019
Google Public Storage Greg Posey
Sasha was very friendly and informative. She help me with everything thing I needed. Will refer others.
May 15, 2019
Google Public Storage Shawanda Smith
Sosha Edmonson is so helpful and very professional. I recommend this place to everyone.
May 15, 2019
Google Public Storage Jaylen Morgan
Had a great experience the employee Sasha was very professional and had a great attitude. Great place and I will be referring others !
May 15, 2019
Google Public Storage Darrah Forman
Sasha was very friendly with me when she help me rent out a storage. I recommend you to go here
May 15, 2019
Google Public Storage Linda Edwards
I had a great experience there , Sasha has a very great attitude very professional
May 7, 2019
Google Public Storage Shanae Stevens
Horrible
April 23, 2019
Google Public Storage Kevin Murphy
Diante was very kind and helpful!
April 19, 2019
Google Public Storage Bashari Cox
Roshuna is very funny and helpful,she knows her customers very well and she’s real down to earth,thanks for the help
April 6, 2019
Google Public Storage Ayiana Rocha
Lashaka service today with my friend rental was very professional and knowledgeable!
April 3, 2019
Google Public Storage Mista Clean
had a good experience at this location with these lady very nice and ms Cynthia was very helpful.
April 3, 2019
Google Public Storage Flavia Horth
Sosha was exceptionally good, very friendly, knowledgeable and a great sales person! I was very happy with her services.
April 1, 2019
Google Public Storage Don Price
Great speedy service with oustanding Professionalism!!! Store# 25529
March 31, 2019
Google Public Storage Angie Stewart
Sosha and lashaka was very polite and helpful.This place is really clean.
March 29, 2019
Google Public Storage Kimberly Guidry
She was great
March 28, 2019
Google Public Storage David Scott
Sasha was a great help. I wasn't expecting all the extra fees though.
March 27, 2019
Google Public Storage Tamika Wells
Came to make a payment on my mama storage and Lashaka personality was amazing. I rarely walk into a company and someone greet lights up the room! Hands down she is great!
March 22, 2019
Google Public Storage bashari cox
Roshuna was very helpful and nice.i like y'all customer service
March 20, 2019
Google Public Storage Jayla Whiting
I would like say had great experience with this location roshuna and lashaka was very helpful to me and my friend about all the information that we need know to rent from u all thank u roshuna n lashaka.
March 20, 2019
Google Public Storage Bryan Horner
Very friendly and helpful. Getting set up was hassle free, timely, and efficient. Clean well lit facilities, all gates doors, and elevators is good working order!
March 5, 2019
Google Public Storage Helpdesk 713
My appointment went very smooth with Sosha was very good help she let me know thing I NEED TO KNOW OF ALL OUR BENEFITS SO GO HERE TO THIS LOCATION THE LADY IN THERE VERY NICE.
March 5, 2019
Google Public Storage Loretta Tatmon
First time getting at storage and Roshwna made the process fast and easy!
March 1, 2019
Google Public Storage volltt age
Roshuna was thorough and expedient at getting the process done. The tour was great and she covered all the details. Great experience. Thanks.
March 1, 2019
Google Public Storage Deer
Great service from Roshuna, so nice!! Units are clean as always. Love this place!!
February 27, 2019
Google Public Storage Cheryl O'Brien
Roshuna was amazing! The entire process was smooth and took less than 30 minutes, start to finish, to get a unit rented. The parking area is easily accessible and I think this will be perfect for the short-term storage we need while renovating a condo.
February 17, 2019
Google Public Storage The Honorable Jay
Lashaka was a good employee and roshuna was very helpful for me today
February 16, 2019
Google Public Storage Annie Williams
Roshuna at this locarion was very nice n helpful to so I tell anybody go to that location property manager lashaka nice and helpful this is a very good location and good people work at this location
February 12, 2019
Google Public Storage Drew Wright
Lashaka customers Service was great when I came in to get my gate code today...
February 12, 2019
Google Public Storage Mr. Lamb
Roshuna had excellent customer service when I came to do my rental today
February 4, 2019
Google Public Storage Michelle Keller
I had got excellent service from Lashaka always have high spirits, smile always on her face, and always willing to help me when I come in.
January 25, 2019
Google Public Storage moses lamb
Had a GREAT tour with Tiara ! She explained everything in a way a baby could understand it, without being insulting. Luv the location. Thank you Tiara
January 25, 2019
Google Public Storage BIG D
Public Storage is a great safe place to store your stuff
January 25, 2019
Google Public Storage atlantis “natababy” renata
Tiara is the best rep . Vey helpful and nice. Very professional. Great experience.
January 16, 2019
Google Public Storage Zarkeithious Brown
Ms Tiara was so helpful to a boss like me... love the experience an complements on her smile...
January 15, 2019
Google Public Storage Sonny Jiles
My experience at Public Storage was phenomenal. I needed space immediately because a big delivery came in that our office space would not accommodate. I called the Public Storage main number, reviewed the sizes and prices and set up an appointment for 10 minutes later. From the time I hit the door, the customer service of Roshuna was exceptional. Within 15-20 minutes, I saw the space, filled out the paperwork and secured the keys. An added bonus was the delivery could be made to Public Storage and I did not have to be there. Wonderful.
January 13, 2019
Google Public Storage Michael Cooper
I went today and cristen was very helpful. Thank you very much.
January 11, 2019
Google Public Storage Cicelyn Davis-Willis
Quick and Painless with Roshuna's help! Friendly and Efficient, I'd recommend this location to anyone looking for clean, hassle free storage!
January 10, 2019
Google Public Storage Gregory Foster
Lashaka is awesome. This place took care off all of my need. The staff was super nice and helpful.
January 2, 2019
Google Public Storage Craig Cooper
December 25, 2018
Google Public Storage Nakia Gibson
I would like to give praise and kudos to Roneasha Ortega, with her great customer service skills; she took time and patience to locate my keys to my storage. I had been asking previous staff members to help me locate my key. I had purchased another lock and key and had never received my keys... I had asked on several occasions for someone to look and each staff member did nothing. She took the time out to look into their file cabinet and there they were, my keys inside my file. Thank you again, very much, Ms. Roneasha Ortega for going above and beyond with your customer service. Public Storage should be honored to have "Ronesha Ortega" as their employee.
December 16, 2018
Google Public Storage Michael Wright
Lashaka customer service is always so amazing when I come to pay my mother bill, even though I be late she still shows me kindness and that is very much appreciated! Hands down to this young lady
December 6, 2018
Google Public Storage Jo Ann Williams
Lashaka and her crew were very helpful and patient and friendly with getting me set up with my storage units. I really enjoyed the experience!
December 1, 2018
Google Public Storage Naisha Oliphant
November 21, 2018
Google Public Storage Scott Comparetto
They put a fake “Bathroom Out of Order” sign up to keep customers from using their bathroom.
November 20, 2018
Google Public Storage Shanika Monique
Very nice and great!
November 16, 2018
Google Public Storage Kelli Terrell
Tiara was amazing and very professional and I can’t wait to move into my new unit😊
November 13, 2018
Google Public Storage Brian Gidley
Tiara was extremely helpful and made my visit a pleasure!! THANKS!
November 11, 2018
Google Public Storage Kat Yane
Roshuna was incredibly positive, funny, upbeat and professional. She put me in a good mood. If you need a positive vibe then before you go anywhere go hang out with her. Her smile is uber contagious. We'll see what the next few months brings. ☺
November 10, 2018
Google Public Storage Cheronique Bryant
Lashaka was very informative, respectful, and friendly during my visit @ the Public Storage located on S. Main, you can tell that she knows what she’s doing, very experienced so to speak. I’ve never felt so comfortable spending my money so happily. She’s GREAT, very much a people person.
November 8, 2018
Google Public Storage Patsy Concepcion
Roshona was so pleasant and helpful!
November 3, 2018
Google Public Storage Ty Grossie
October 29, 2018
Google Public Storage Lolita Randall
Lashaka is always so amazing when I come in everyday. She is always so patient with me and always willing to listen to me. I really do appreciate this young lady for everything. She is such an amazing woman/property manager.
October 29, 2018
Google Public Storage Frederick Wallace
I would like to say my experience at Public Storage was a very good experience the manager was very courteous and nice and caring I just want to say thank you Lusaka so very much for your support and your help
October 4, 2018
Google Public Storage J Ogwumike
Diana was awesome today with my move in today!!!!
September 23, 2018
Google Public Storage bass 1
Lashaka was amazing today when I came to pay my mama storage bill... very sweet lady!!
September 19, 2018
Google Public Storage B Thouston
We are paying for climate controlled unit and as you can see it isn't. Hasn't been working for 2 weeks. Check your unit if you are paying for climate controlled units. Given the run around by the staff about when it will be fixed. Trash was everywhere on the site as well. Total disappointment.
September 3, 2018
Google Public Storage Angelica Padilla
Lashaka and Roshunda were extremely helpful!! Smooth Transaction!
September 1, 2018
Google Public Storage Jacqueline Odigie
Cynthia by far was so nice. She worked quick bc i was paying movers. The staff also was so nice. Come here guys. Great experience.
September 1, 2018
Google Public Storage Linda Mogab
Great experience! Diana was so sweet and pleasant and very helpful!!
August 24, 2018
Google Public Storage Red Star
I love how courteous they are Ms. Cheryl is the best. Very helpful and she made the experience one to remember. Thanks soo much Ms. Cheryl. And all the representatives at this location are great!! Thanks soo much for all your help.
August 23, 2018
Google Public Storage Cassandra Wells
Lashaka was amazing with my move in today!!! The way she broke all the supplies down for me was amazing I just know her commission is high lol ! Even though my movers had everything. Very sweet young lady! Loved her personality!!!
July 28, 2018
Google Public Storage Chandra D Williams
Great Location & Excellent Service
July 27, 2018
Google Public Storage OSoYouFancy
July 26, 2018
Google Public Storage ronnie devote
The manager was not nice
July 18, 2018
Google Public Storage William Wheeler
King gave us great service and was very helpful as we looked at numerous different units.
July 7, 2018
Google Public Storage Jonathon Jackson
Service was great, thanks king.
July 7, 2018
Google Public Storage Google User
King was very friendly and explained everything thoroughly👍🏽
July 7, 2018
Google Public Storage Te Young
Cheryl provided excellent customer service...friendly and very helpful!
July 7, 2018
Google Public Storage Vivian Ige (9jaknots)
Cheryl answered all my questions and made the rental process very easy and concise. The staff is friendly!
July 5, 2018
Google Public Storage Sophia Santacruze
July 3, 2018
Google Public Storage Candace Copeland
They have roaches!!!!! Everywhere! I asked before I got the unit if there were bugs and they acted as if they were unaware. My stuff was only in storage for a week and when I came to get it, there were roaches all over my stuff!!
June 10, 2018
Google Public Storage DeAngelia
King was very helpful, an attentive to my needs.
June 8, 2018
Google Public Storage Lisa Guidry
Ariel and Mr King were wonderful to work with. Helped me out when I really needed it. Nice and friendly.
June 7, 2018
Google Public Storage Margie Pratt
June 3, 2018
Google Public Storage Yadira Martinez
Great experience with Shanelle she was a great help!
June 1, 2018
Public Storage george walker
if you pay your monthly rent on time, the first day of the month. Then you move your things out on the second day of that same month, is any of the payment refunded to you?
May 24, 2018
Google Public Storage Sharma Pepper
I recently moved the contents of my home into storage and was assisted over a couple of days by King who gave me the best customer service I have every received there. He made sure I was satisfied with the unit and I had all of the materials I needed. He even tried to give me the best deal possible since I already had a smaller unit with them. I was impressed with King. He is really friendly and very helpful.
May 23, 2018
Google Public Storage Queen Pink
Thanks to Mr. King for providing us with his professional and excellent service!!!
May 17, 2018
Google Public Storage bridgett Mcmillon
Nice, courteous staff and knowledgeable
May 16, 2018
Google Public Storage Leahjean M. Denley, MBA
Despite arriving close to the deadline to meet with a new storage occupant, Shanelle was acomodating and pleasant. I was on a very tight "after work" schedule - that included meeting with my movers - and she reassured me that my storage needs would be met since most of my information was completed online prior to my arrival... And with her swift yet thorough service, they were! Thanks, again, to Shanelle!
May 15, 2018
Google Public Storage Uche Ugwunze
Great service.
May 11, 2018
Google Public Storage Chris G
0 stars, if I could. Usually the phone is never answered. Even when someone is there. They pretty much just watch the phone ring, until they get the urge to answer. Don’t call right when they open, because you won’t get an answer until about two hours later. Terribly disorganized. Most of the employees have no clue about anything you could ask. They open at 930. I showed up at 10 to get some info on my unit and I see the employee, sitting in her car. She honks at me as I’m walking up. Honked her car horn at me, lol. The entrance is locked. She pulls up beside me and lets the window down and tells me, she’ll be “right back”. I said I don’t have time to wait for you. She drives off. This place is about as bad as it gets as far as customer service/professionalism, and reliability.
April 30, 2018
Google Public Storage Chriscencia McLean
April 26, 2018
Google Public Storage Marshall Litfield I
Quick easy service at store# 25529. Shanelle was great helping me finish my transaction, gave me a tour of the unit area and explained the details of service leaving me feeling confident in placing my belongings in there care. Clean Affordable and 1 Month Free.
March 20, 2018
Google Public Storage Cy Keskin
March 19, 2018
Google Public Storage alexis rundles
Chandice was very friendly, helpful and thorough with my orientation of my unit. Good service!
March 8, 2018
Google Public Storage Keith Ransom
Breshell provided great service.
March 4, 2018
Google Public Storage Ray Morgenstern
Chandice helped with our orientation. Everything went well and no surprises!
February 6, 2018
Google Public Storage George Thompson
Great location
January 24, 2018
Google Public Storage HTownFess
Sulma gave me a very clear and thorough orientation and answered all my questions. I have used this location in the past and am happy to be using it again.
January 21, 2018
Google Public Storage Synthia Williams
Thanks Chandice, Sulma, and Ikea for your teamwork which delivers quality service. You are greatly appreciated.
January 14, 2018
Google Public Storage Philip Montgomery
Good service. I needed a small unit and Breshell, who is on the staff, showed me five or six units until I found the one right for me. She had a great attitude and answered all my questions.
January 5, 2018
Google Public Storage Sultan
Chandice was a great help with helping me secure my unit. She was very patient with me. You made me feel very welcomed and made sure I understood everything I needed to know before I left. Great property manager. 2 thumbs up!
January 2, 2018
Google Public Storage Jonathan Adler
Girls there are the best!
December 30, 2017
Google Public Storage Tuff Silver
Devonia at public storage was awesome she helped me and my wife find the right unit and she was always smiling. Great customer service!!
December 29, 2017
Google Public Storage Desree Silas
Ashlie helped it a lot. I will recommend to anyone this location
December 29, 2017
Google Public Storage Kristina Perez
Ashlie gave me 5 star service
December 29, 2017
Google Public Storage Ofelia martinez
December 28, 2017
Google Public Storage kendra Jerome
Shanelle was very helpful in giving me helpful information about the size of unit that I needed to store in the future . Also when I asked how can I protect my belongings from anything she explained the things I will need. I look forward to getting a storage unit here. 😌
November 27, 2017
Google Public Storage mswm Mom and Riley family
Willing to help with any situation
October 10, 2017
Google Public Storage Nadia N.
I’ve been renting a storage at this location for a couple of years and been very happy with the maintenance of the property. The units are clean and the staff is great. Never had an issue; would definitely recommend.
September 13, 2017
Google Public Storage Jesse Parsons
September 3, 2017
Google Public Storage Samantha Deal
I had to move some stuff into storage after the flooding. Chandice was the one to help me get a unit set up. She was very friendly and helpful. She made me a little card with all the information since they ran out of their normal cards, and she made me feel a little bit better during a crazy time. Everything else is pretty standard for a storage unit place.
August 11, 2017
Google Public Storage Lola Loolaah
July 29, 2017
Google Public Storage Jason Hafner
Chandice was very friendly and helpful!
June 26, 2017
Google Public Storage Chenlin Huang
June 19, 2017
Google Public Storage cece smithcallis
I love public storage..
June 12, 2017
Google Public Storage Shabrina Hall
Patrick was a GREAT worker got me out fast and explained everything to me nicely and calmly
June 5, 2017
Google Public Storage Marie Gilstrap Morgan
Chandice, IKEA and Ariel are so sweet and they are always smiling and patient with me. They keep me smiling. I have to travel down each month on MetroLift to pay my bill. Each time is a Great experience. And Chandice help me with my auto pay but I will still stop in to see these ladies. It's a pleasure I really on enjoy them.
May 13, 2017
Google Public Storage Laura Li
My property manager David (Howard) was super helpful and friendly. I would definitely recommend this Public Storage location to others.
April 15, 2017
Google Public Storage Tiffany Johnson
David was helpful and nice and very friendly
March 29, 2017
Google Public Storage aaron dixon
ms diana was great
February 9, 2017
Google Public Storage Gear2ndGandalf
I love the flickering lights! At least right now they are flickering.
January 26, 2017
Google Public Storage Spiros Kontominas
January 16, 2017
Google Public Storage Scott Hausman-Weiss
January 4, 2017
Google Public Storage Arlyn Johnson
Chandice was very very helpful in assisting me with a storage.
December 20, 2016
Google Public Storage joshua winslow
Breshell, had great enthusiasm and walked me through all the standard protocols for the facility. I would definitely recommended this location. Great customer service
December 20, 2016
Google Public Storage Terry Adams
Breshell provided me with great customer service
November 22, 2016
Google Public Storage Valerie Wells
OMG! I have never felt so content with the overall wonderful customer service that was provided by the customer service rep name Lashaka Lowe. Not only was she very professional she was able to assist me in making the necessary choice for my storage needs. She was very patient and guided me through the entire process. Thank you for your service....
October 13, 2016
Google Public Storage Mia Walls
Friendly staff...Great location...employee LaShaka was the best!!!!!
October 7, 2016
Google Public Storage Erica Hargrove
September 29, 2016
Google Public Storage Yvonne Smith
Elisa is very helpful and funny!
September 18, 2016
Google Public Storage Jasmine Evans
I love coming into this location to pay my bill. I rent across town but these ladies always make feel welcome. Ms. Chandise and Ms. Tasha you girls rock!!!!!
September 18, 2016
Google Public Storage Crystal “Chrissy” Joseph
Great atmosphere
August 26, 2016
Google Public Storage Angela Dobbins
Vericonca was very helpful with all my needs. I would recommend this location to anyone
August 20, 2016
Google Public Storage Rejhi Dyson
I came to this storage placed stressed from Having to move a kid from College out for the summer. Veronica was great she was patient & informed me of everything that I need to know. I will use them again next summer! Go Coogs!!!
August 18, 2016
Google Public Storage Alex Valdez
Veronica was super helpfull and nice to us. The people on this public storage made our move a lot easier.
August 17, 2016
Google Public Storage Cecilia Rapp
If I could give no stars I would!!!! Worst customer service ever! Can someone please send these managers back to school and teach them how to speak properly! Worst experience of my life! Will never be doing business with public storage again..someone needs to fire that girl Eric
July 21, 2016
Google Public Storage Wei Pan
Best experience with Veronica for the renting. Thanks
July 13, 2016
Google Public Storage Sharon Tolliver
Mr King was so nice very professional
July 10, 2016
Google Public Storage Daphanie Winters
King provided superb customer service!!
June 30, 2016
Google Public Storage Kels Okoro
Excellent and friendly customer service skills! Diana & Veronica are awesome!!! 💯
June 28, 2016
Google Public Storage Riley Pena
Mr King and the manager changed our reservation and would not honor our previous reservation the day prior to our move. We had to cancel our movers appointment and change our plans. Reommend public storage on Grey Street!
June 17, 2016
Google Public Storage Devin Pollard
Mr.king gave friendly and efficient customer service would recommend to friends :)
May 21, 2016
Google Public Storage Ms. Coleman L
Zero stars fits this matter. My mother has a unit at this location and it was burglarized due to an inside job. The employee responsible for this left and found another job before the company investigated. The district store manager stated the cameras were not working and there's no footage. She did not follow procedure and contact the police department for them to view video as well. I feel there is a cover up and she also stated that insurance claim would be denied if there was no forced entry. Do not trust your belongings here. They're covering their a**, and not yours.
May 20, 2016
Google Public Storage Mr. Malcolm
Always A Good Experience Here!
May 4, 2016
Google Public Storage Lawrence Cliff Ghoram
Veronica at this location was very helpful, personable, and supportive during my visit. She went the extra mile to educate me on how to input the code and worked to help me when my hands were full with heavy storage. Thanks again Veronica for all your help.
April 6, 2016
Google Public Storage Keeshell Wiley
Awesome staff.. Very helpful and polite... I would recommend everyone to store their belongings here.. Erica service and her coworker was excellent
March 30, 2016
Google Public Storage Tim Easterling
Andrea was super helpful and super courteous!!! Tons of fun!!! I highly recommend Public Storage and her team!!!
March 30, 2016
Google Public Storage Real Honey V
Erica and Sherrell are great managers!!! Made sure I got the things that I needed and the storage that was big enough for all my items. It's truly convenient for me as a college student.
December 29, 2015
Google Public Storage Thomas Martinez
Went by there and had Veronica help me during the whole process. Was very nice and patient and explained everything to me thoroughly. Answered all my questions, was very professional. Great customer service from her. They should hire more people like her!
December 27, 2015
Google Public Storage James Kelly
Erica signed me up, and was great! Veronica helped me facilitate move in, and was very nice! Overall, great storage facility!
December 13, 2015
Google Public Storage marlon Parker
Andrea was very helpful i just wanted to see the space and she was very knowledgeable about the sizes and she told me she was training ...
December 9, 2015
Google Public Storage Jack Lin
Great job by Andrea and her manager who was helping to train her. Very thorough with the orientation and answered all my questions.
October 3, 2015
Google Public Storage Torrin Bass
Kim was very informative and helpful with information I needed for my storage needs!!
September 21, 2015
Google Public Storage Ron Boutte
September 15, 2015
Google Public Storage Tabitha Rodriguez
Katrina did such an amazing job with helping find the right size storage!!!!!!! Wonderful experience!!!!!
September 12, 2015
Google Public Storage Julius Parrish
My experience at this public storage location was awesome. Paul gave me 5 star service and I would recommend this location to anyone in need of storing their items
September 5, 2015
Google Public Storage Sandy Ray
Paul was very helpful. He covered everything clearly. Very nice service.
September 1, 2015
Google Public Storage Latoya Burley
Paul was awesome. Very helpful, and very nice. He was determined to provide me with 5 star service, and he definitely did that. I would recommend this location to everyone.
August 9, 2015
Google Public Storage Sherell
I was greeted by Patrick he was very professional and presented great detailed information on my storage unit.
August 6, 2015
Google Public Storage Jason Sosa
Paul delivered great customer service. He was to the point and made sure I had all my questions answered.
August 6, 2015
Google Public Storage Qwamae Robinson
It was very good experience Mr Paul was kind professional. Thank you keep him he's good!!!
August 1, 2015
Google Public Storage Lawn Boy Ralph
Sierra was great love the service......
July 28, 2015
Google Public Storage Roy Lewis
Kim and Sierra was awesome loved the service, very helpful....
June 9, 2015
Google Public Storage Mark Eagleton
Great Location, clean and safe from flooding and other type of damage to your goods and property. Cost seems reasonable for the location.
May 1, 2015
Google Public Storage FSI -
This location has great team of worker dedicated to help me. I have recommended this location to my co- worker and he was pleased with the professionalism and dedication
April 29, 2015
Google Public Storage CCC Chargers Cricket Club
One of my friend recommended this place was wonderdul
March 31, 2015
Google Public Storage Rolo Daman
Candice is the best. Thanx ladi.
March 15, 2015
Google Public Storage Luis Aguilar
I was at this facility yesterday and Ms. Kimmons treated us amazingly. She was super helpful and got us in a unit very quickly. This is my second time stowing here. Setina helped us the first time and she was equally as responsive to our needs. Way to go team. So far the best between this and the south loop facility.
February 28, 2015
Google Public Storage Samantha Davies
Eldridge was a joy
February 27, 2015
Google Public Storage Q Richards
Ms. Kimmons was a big help, she worked fast, help us get the right size storage and suggested that we protect our furniture, great experience!!!
February 26, 2015
Google Public Storage Monetta Morgan
Miss Kimmons Has update my information and was very polite and most helpful . A pleasant experiabce .
February 26, 2015
Google Public Storage Blandon White
Katrina did a wonderful job helping me with my storage great service
January 27, 2015
Google Public Storage Danny Johnson
Kimmons has excellent customer service given each and every time by Ms kimmons. very helpful
January 26, 2015
Google Public Storage Cory Wilson
I was helped by Kimmons when I went in to get some information about a storage. She was very helpful and nice. I won't be needing it for another month but I will be back to rent with them when I'm ready.
January 2, 2015
Google Public Storage Latoiya Perry
Ms Kimmons help me and I was in and out very friendly person
December 28, 2014
Google Public Storage Lynda Kellam
Ms. Kimmons delivered terrific customer service. Thank you for making our experience so enjoyable
December 5, 2014
Google Public Storage Dina Mayes
I like the service that the staff has giving when you walk in the door they make you truly feel welcome. Shelby and Kimmons show great customer service.
December 2, 2014
Google Public Storage tooot9111
November 29, 2014
Google Public Storage Pamela Wiley
Ms. Kimmons was very nice. She answered all my questions and even questions I didn't think to ask. The facility was clean and well lit. I would highly recommend people to rent a unit at this Public Storage.
November 25, 2014
Google Public Storage Vee Carter
I was helped by Ms. Kimmons and she was very patient, professional and knowledgeable. As I was really unsure of what size unit I would need. She showed me a variety of sizes, pointed out their location in regards to the elevator and explained the price points. Ms. Kimmons helped make my experience smooth and easy. I highly recommend this location.
October 30, 2014
Google Public Storage Ebony J
Ms Setina was very nice when I made my payment! I recommend anyone who need a storage to come here.
October 29, 2014
Google Public Storage Dashana Stroud
Fast and friendly. Ms. Kim mons was great
October 29, 2014
Google Public Storage katina evans
Kimmons was a great help with me today/ I would like to say thank u
October 21, 2014
Google Public Storage Monica Rhodes
I would like to thank Sierra for being so pleasant and very professional. She was prepared to assist me promptly, answered all my questions. She went beyond what and exceeded my expectations. We need more people like her in this world. I would highly recommend anyone to use Public Storage for storing their personal or business property. I was very satisfied with my visit.
October 5, 2014
Google Public Storage Boone Schwartzel
I had a problem with my bill and my rate. Shelby and Cynthia were very helpful in putting me in touch with Customer Service, who worked out the problem. Very satisfied with the service.
September 7, 2014
Google Public Storage Tk Ah
you'll find very hot gilr i mean really hot girl name ms. kimmons she'll give 5 star service :}
June 30, 2014
Google Public Storage Domique Coaty
Miss kimmons gave us excellent service
June 22, 2014
Google Public Storage Natasha L.
Amanda and Shelby were very helpful. Impeccable Customer Service.
June 1, 2014
Google Public Storage Vincent Barnes
Wonderful experience , staff is very professional Shelby, Sierra ,Syed and Amanda were very helpful with bright smiles greeting us at the door!!
May 21, 2014
Google Public Storage Fehintola Olaiya
Public Storage was very quick with the reservation & setting things up. Akeia was extremely helpful & friendly! Great experience overall.
May 8, 2014
Google Public Storage Clay Ebner
Great experience dealing with Shawn at this location. Honest guy, met the needs I had for storage.
May 6, 2014
Google Public Storage Ned Levine
We have had a storage unit at this location for many years now and which is near our home. However, our storage needs have diminished over time so that we rented a new unit that was smaller than before. Akeia, the sales rep, was extremely helpful. She showed us the new unit and talked about the logistics of moving our things from our older unit in one building to the new one in the new building. She was courteous, factual and very professional. We were both very pleased by our interaction with her. Employees like her help an organization prosper. Public storage is another issue, however. The location is very good for us near both our home and the Texas Medical Center, but the building where our older unit was has deteriorated over time. Temperature control was not very good, as opposed to being excellent in the new building, and security was lax. Also, when we moved things into or out of our old unit, it was very difficult to find a moving cart. Further, public storage has been raising rates at about 10% a year for some time. They say it's a 'supply and demand' issue, which I'm sure is correct. Nevertheless, we felt that the space from our older unit was excessive and that we didn't want to keep paying high rates for the extra space. Consequently, we scaled back.
May 1, 2014
Google Public Storage Jenae Sitzes
Having never rented a public storage space before, Akeia made it super easy. Highly recommend this place.
April 29, 2014
Google Public Storage Joanna Weedlun
Akeia is very helpful!
April 29, 2014
Google Public Storage Emi Matchu
Quick and straightforward. And she made absolutely sure I wrote this review before leaving :P But still.
April 24, 2014
Google Public Storage Manuela Frias
The service was great.
April 22, 2014
Google Public Storage Justin Villarreal
April 16, 2014
Google Public Storage Sandra Gayle
Had an awesome experience at public storage thanks to Akeia & Sierra. Keep up the awesome work ladies!!
April 11, 2014
Google Public Storage Mary Mok
Shawn and Akeia were very helpful!
April 8, 2014
Google Public Storage Terro Magee
Excellent
April 1, 2014
Google Public Storage Ashly Scott-Jones
Akeia did a great job on the tour while showing us units.
March 27, 2014
Google Public Storage Rochelle Porter
I was very satisfied with the service. Akeia was very helpful, her customer service was great.
March 19, 2014
Google Public Storage chadwick laws
Was greeted nicely with a smile by D morning crew of Akeia& Shawn. They helped me out and made me smile. Thanks!
March 19, 2014
Google Public Storage Ramkumar Bala
March 18, 2014
Google Public Storage Alvonda Kay
I was very satisfied with the service. Akela and Shawn were very helpful in getting my gate code for me. Very courteous. Great job!
March 18, 2014
Google Public Storage Moe's Kick’s
Akeia was awesome and very helpful well knowledgeable about space and what would fit our belongings! Well definitely send more business.
March 14, 2014
Google Public Storage Jennifer Smith
Very helpful.
March 3, 2014
Google Public Storage Charles James
Great customer service at this location. Very friendly staff made my move a breeze would recommended anyone I know to store here.
February 23, 2014
Google Public Storage Greg Holton
Cheryl was knowledgeable and worked quickly and efficiently.
February 16, 2014
Google Public Storage Deanna Griffin
Sierra was very friendly and helpful
February 16, 2014
Google Public Storage James Stokes
It's a nice looking property and the people are nice.
February 5, 2014
Google Public Storage Stephan Abron
It was cool love the vibe in the work place Cheryl was very professional :)
February 2, 2014
Google Public Storage Sharon Hilliard
Cheryl is very professional knows the job very quick and easy property was nice and clean I will recommend this location ★☆★☆★ for Cheryl.
February 1, 2014
Google Public Storage Karen Hilliard
Cheryl Was very nice And friendly , been professional , I would recommend this location , she was easy going And I love her And She was easy to work with .
February 1, 2014
Google Public Storage Juan Sebastian Rueda
Cheryl is amazing!!!! She helped me move in and move out seamlessly and always answered my phone calls when I had a question! Best Public Storage in town!
February 1, 2014
Google Public Storage J Blakkk
Great customer service. Cheryl and Sierra did a great job. They need raises.
January 31, 2014
Google Public Storage Patricia Guidry
Great location nice facility incredible Customer Service From first call (Sierra) to actual visit I was helped by Akeia great young lady very professional and offered great advice. Having some work done on the home and need to store a few things could not be happier to have chosen Public Storage store #25529. I have another storage unit with U-Haul when the work is done I will be moving my things here. Thanks again Akeia
January 28, 2014
Google Public Storage Shai Benoit
Cheryl was extremely nice & helpful. She was sweet and kind and provided me with great customer service..
January 28, 2014
Google Public Storage Casey Safford
Sierra and Cheryl where amazing helpful and insightful. They made the process of moving manageable and enjoyable.
January 18, 2014
Google Public Storage Symone Dempsey
Previously i experienced walking in public storage and i met Cheryl.She's gave me great customer service.She's a great individual.She was helpful and nice.will recommend people coming there.five stars for Cheryl.
January 10, 2014
Google Public Storage Ebonee Elder
Cheryl was extremely helpful and very professional. Thanks for awesome service!
January 6, 2014
Google Public Storage Jessica Richards
We just rented a 5'x10' unit here. I was impressed with the facility, and Cheryl was friendly and easy to work with. I would definitely recommend this location!
November 18, 2013
Google Public Storage Mary Sherman
Got a unit a few weeks ago and had a wonderful experience, the place was clean and the service was outstanding. The young lady whom helped me was great.....Sierra was very professional and quick in the process. Great Job if you need a unit this is the place.
November 15, 2013
Google Public Storage 2 Chops
Just got a spot here. The place was clean, the process was quick and all the employees were cool... Except Crystal who helped me... She was AWESOME!!!
October 28, 2013
Google Public Storage Lian Ler
I was looking for a location to store my extra stuffs. I was quite impress with the friendliness of employee and cleaniness of the facility.