Public Storage Self-Storage Units at 4140 Cherry Ave, Long Beach, CA
4140 Cherry Ave Long Beach, CA 90807
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Fri 6:00 AM - 6:00 PM
Sat-Sun 6:00 AM - 5:00 PM
Storage Facility Features
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Small, Medium & Large Storage Units
5'x5'Online only price$ 151/moSmall 5'x5'
$ 151/mo $ 151Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 155/moSmall 5'x10'
$ 155/mo $ 155Best Price LabelHurry!
- Climate Controlled
5'x10'Online only price$ 172/moSmall 5'x10'
$ 172/mo $ 172Best Price Label1 unit left!
- Outside unit
- Drive-up access
5'x10'Online only price$ 173/moSmall 5'x10'
$ 173/mo $ 173Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
10'x10'Online only price$ 236/moMedium 10'x10'
$ 236/mo $ 236Best Price LabelHurry!
- Climate Controlled
10'x10'Online only price$ 248/moMedium 10'x10'
$ 248/mo $ 248Best Price LabelHurry!
- Climate Controlled
- Inside unit
- 1st Floor
7'x10'Online only price$ 258/moMedium 7'x10'
$ 258/mo $ 258Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x13'Online only price$ 264/moLarge 10'x13'
$ 264/mo $ 264Best Price Label1 unit left!
- Climate Controlled
10'x10'Online only price$ 271/moMedium 10'x10'
$ 271/mo $ 271Best Price LabelHurry!
- Outside unit
- Drive-up access
10'x20'Online only price$ 291/moLarge 10'x20'
$ 291/mo $ 291Best Price LabelHurry!
- Climate Controlled
9'x10'Online only price$ 315/moMedium 9'x10'
$ 315/mo $ 315Best Price Label1 unit left!
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 337/moLarge 10'x15'
$ 337/mo $ 337Best Price Label1 unit left!
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
3207 E South St
Long Beach CA 90805
Self Storage Near
2506 Atlantic Ave
Long Beach CA 90806
Self Storage Near
1917 Long Beach Blvd
Long Beach CA 90806
Self Storage Near
4295 Outer Traffic Circle
Long Beach CA 90804
Self-Storage Near Long Beach
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Storage Units Near Long Beach Airport
This Public Storage in Long Beach is perfect for frequent flyers out of the nearby Long Beach Airport who are not only constantly passing overhead but also using self-storage on Cherry Avenue. However, like a jet plane, these Long Beach self-storage units can go fast!
There are more than 1,500 options in a variety of sizes at this location, all easily accessed via a major thoroughfare, Cherry Avenue at East Carson Street. The storage units are also almost equidistant from the 405 and 710 freeways, for anyone driving from across town.
For Bixby Knolls or Cal Heights residents living in small apartments with no parking (let alone storage space), this is the place to fit stuff in a 5-foot-by-5-foot space for a relatively cheap storage option. For families moving in and around "The International City," or for business storage, a 10-foot-by-30-foot storage unit may be a more suitable storage option.
Most of the units are outdoors as opposed to accessed via a hallway. This makes driving a vehicle up to load and unload items a breeze for anyone searching for storage in the 90807 zip code. Some spaces are also available for vehicle storage, perfect for constant travelers catching nearby flights or commuting around L.A.
This Location Serves:
North Long Beach, South Bay, Bixby Knolls, Lakewood, Signal Hill, Cal Heights
It is easily accessible from the zip codes: 90807, 90806, 90755, 90806, 90810, 90805, 90712, 90808, 90815, 90220, 90746, 90813
- Near the 405 Freeway, 710 Freeway, 91 Freeway for easy access
- Password-enabled gate helps keep out unwelcome visitors
- Trained and friendly staff on site to rent spaces and answer questions
- Enclosed vehicle storage available
- Indoor and outdoor storage options
- Small, medium and large units available for most storage situations
- Carts offered free of charge to customers
- Moving supplies available for purchase in the office
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 627)
Great customer service from Justin and Michael and a clean well run facility
Michael was great. He was informative, friendly and helpful. Thank you for being patient.
OMG, this storage place is the best of the best! When you're looking for customer service, clean and easy to assess,( Angie ) and ( Michael ) are there for you all the way, thank you both 😊 😀
I thought it was going to be a frustrating process BUT Angie made it a very easy transaction. She was courteous, informative and friendly. She was a joy to work with. She made getting a storage unit like not getting a storage unit. Great experience and I would recommend Angie and the Long Beach location to family and friends!!
Justice was very helpful and nice in helping me transferring my units. I’ve been renting here for years, very clean!
Justice was and is very professional and nice . Am very satisfied with his assistance in our needs . Thank you
Angie at this location was so great to us. She answered all our questions and went above and beyond during a really stressful time. Thanks Angie!!
Received excellent and friendly service from Justice and Michael. Prompt and informative!
Very professional and knowledgeable about the business were Micheal and justice
Angie was amazing when first starting out our unit here. We had a slightly complicated situation which she handled perfectly! Her customer service is superb! (And when you've been dedicated to a company for as long as she has been, that still says ALOT!) We felt so welcome, and the facility is always so clean, quiet, and felt very safe. After we closed our account, I noticed we still got billed after (my fault for closing it the day before the bill is due), but Justice came to the rescue and when I called. He was already on the case! He knew right away who I was and was so reassuring that it was a computer error and was being handled expressly! I am so sad I can't take them with me to work at the Public Storage close to where I moved to. These guys rock!!
Michael and Angie
Michael provided an EXCELLENT experience. Answered all questions with patience and great knowledge. Appreciate all of his help in walking me through the process.
Angie today was a great help with a lot of patience. She was very detailed and informative and showed us our options physically before making a purchase. I appreciate her customer service.
Angie did an amazing job at giving me great customer service.She always smiled when she explained things. She spent quality time explaining everything I needed to know. Was very satisfied with her customer service! Thank you for all your help. - Agustin Trejo
I was in Public Storage and received excellent service from Michael and Justice.
My mother and I just had a really great experience with Angie and Natalie at this location. They were very pleasant and helpful. They explained all the details of costs and options of storage units. They were also very efficient when it came to finishing all paperwork. We were in and out of there in a timely manner. The app was really convenient for easy access and Im glad we went with this storage company.
Customer service here is pretty good -- the person I dealt with, Justice, took to time to listen to and actually answer my complex question carefully and accurately. Thanks.
I recently had the pleasure of working with Justice and Michael at Public Storage and had a fantastic experience. They were incredibly friendly, knowledgeable, and accommodating. Anytime I had questions or concerns, they were readily available to help. The facility itself is clean, well-maintained, and secure. I have a storage unit here and feel confident leaving my belongings in their care. Additionally, the pricing is very reasonable compared to other storage options in the area. The only improvement I could suggest is for Public Storage to add Apple Pay to their payment system, as this would be a more convenient option for me. Overall, I highly recommend Justice and Michael for their exceptional customer service. They made the experience of storing my belongings much more pleasant and stress-free. Thank you, Justice and Michael!
Today my daughter and me had a reservation in this location to check the size of the storage, and to have more information about the prices. I met Justice one of the agents in this facility and he was very helpful, polite and sweet. I ended taking the space, because Justice gave us different options, and he was very patience. Also we met Michael and he was nice too! Great employees! Love the place!
In a world of self centered uncivilized hateful people, my mom and I had the pleasure of encountering 2 of the nicest gentlemen who worked at public storage on Cherry St in Long Beach. Justice and Michael:) They had the size of storage we needed at a great price (compared to another PS we toured earlier that day), however we needed longer accessible hours for a long distance move. Instead of taking my elderly mothers money knowing the access hours may be a challenge, they recommended another PS, called that store rep, and help acquire a unit at a different location for an even more affordable price! Talk about customer service! Thank you Justice & Michael for being kind and going out your way to help my mom and me. #Amazinghumans
Huge thank you to Angie. She made the process so easy and very knowledgeable. The app is great, makes opening the gate a breeze. Thank you for the help.
how much for the largest unit
Bria was very helpful when I had billing questions. All the other staff I’ve met have also been friendly and helpful. The location is clean and easy to access.
This was a great experience! Angie provided GREAT service in helping me find a unit that worked perfectly. Again, thank you! - Anthony & Alysa
This location is absolutely amazing! Michael and Angie were the front desk clerks that helped me. They're customer service was beyond 5 stars. I definitely recommend. They made me feel so comfortable. I am beyond happy!
Great attention to the client. Angie was knowledgeable, guided me through each step of the rental. She gave a tour of the space before everything was settled which I appreciated. She even called ahead when I had placed the space on hold to introduce herself and confirm the details of the rental. She was very friendly and professional.
Justice was superb. He was extremely helpful and answered all my questions. Justice even helped me with putting storage boxes I bought in my car. Also, Angie is very nice and helpful. Great service and friendly.
Needed assistance today to resolve an issue concerning the insurance charge on my account. After much frustration and giving up hope….Justice and Angela came to the rescue! They were extremely knowledgeable and determined to help. I am helps to say that they resolved my issue to my satisfaction! THIS is why I always choose Public Storage at this locate anytime I need extra storage. You both were GREAT! Justice and Tina are absolutely the best. Always helpful and making every effort to make the experience great!
Great customer service.
I came in to make my payments at Cherry Ave, Long Beach and Justice Kowaleski helped me 100%. He's so patient and understanding he gets 5 stars from me! Such an awesome guy!!!!
Great service by Tina. Thank you...
I like this storage place, the staff is very helpful, I got lost to find my storage, Jessica was quick to come and show me my storage, Justice is another cool person and very helpful, the manager Tina is excellent always smiling and full of positive energy.
Tina and her team are awesome! She helped me with several issues and was a pleasure work with! She is a real sweetheart! You won’t regret using this Public Storage!
Spectacular Service Thanks Tina
Went in to get a storage unit today and we were helped by Tina, she was also training 2 new employees named Natalie and Viviana. They were very nice and answered all of our questions. Tina is doing a great job training and Natalie and Viviana are going to be great!!
TLDR: Prior to arriving, we were dragging our feet with the monotonous idea of finding a storage unit. We have a number of storage facilities around the area but most of them are worn down or in an undesirable location. *enters Public Storage* Drove by here a few times and noticed that it is clean and easily accessible. Needless to say, we got in, found the unit we needed and got out satisfied within 10 minutes. Shoutout to Tina for making the process a piece of cake whilst might I add, trading two new employees. Pros: Secured property Clean Outdoor and indoor units Variety of sizes Knowledgeable staff Extremely friendly (but not too much to the point of it being weird or creepy) Employees seem happy to work there, which is huge. Cons: Limited access window (not 24/7) Pricy but you get what you pay for Off a busy street
Great customer service, Tina is a very nice and friendly.
We first went to extra space storage and after hearing about all there ridiculous fees and such we were mortified. We decided to take our chances at public storage and WOW what a difference. Met Tina and she was absolutely amazing! So kind and helpful. She answered every question and concern truthfully. Her customer service was phenomenal. Prices are excellent nothin horrific like extra space. I highly recommend this place. Everything is secured and coded. Ask for Tina she was just a joy to work with. Extra space sucks don't even waste your time.
This place is the BEST. I have had numerous storage places in numerous locations. Large and small. I have NEVER, EVER dealt with a storage place as great as this one! Tina and the staff there are so professional, efficient, friendly and accommodating. The property and storage spaces are clean. The restrooms are clean. I have moved to Northern California but still have my space in Long Beach. I have been there a few times since my move and it's just as great as it was in the beginning when I first rented it. I have had spaces at other PS locations and none are as good as this one! Thank you Tina and Staff, you're the BEST!
Great service at Cherry Ave , Long Beach.
Great customer service from Manager Tina and Shamika. They valued my longstanding business and helped me find storage solutions to adapt to my needs going forward.
Had a great experience at this storage unit. Abi was super friendly and helpful. Will definitely recommend this place to friends and family.
Tina and Justice Displayed excellent customer service.
Tina is awesome always service with a smile helped me with my key issue quick thank so much public storage and Tina
Very nice and fast service. Thank you Tina and alexis
Tina was very helpful
Tina and Justice are super helpful.
Worst security of any storage facility I have ever used. Units keep getting broken into, mine twice. There are no cameras inside, they have no clue what's going on inside their own building. The alarm sensors on the units are fake and do nothing.
Clean well kept facility. Tina at the front desk was very helpful. Will use again if the need arises.
Tina was amazing at helping us get our stuff moved out of the storage unit. Helped take care of some extra boxes and hangers that wouldn’t fit.
Tina and Crystal are very helpful and are awesome
Thank Tina for great service
Thank you Tina..you provided excellent service
BEWARE! THIS PLACE HAS NO SECURITY! If you have a storage unit here, get your stuff out ASAP. My storage unit was broken into twice in two months.
The site manager Tina and her staff were absolutely amazing. She accommodated me on my moving day when I needed to upgrade to a larger unit. She was so helpful throughout the process. Two thumbs up for this location and the staff here.
Tina went above and beyond to make sure we had the proper size unit for our needs. She was very professional, friendly and helpful! UPDATE: Sorry to say I am moving out of the storage unit due to such an extreme rent increase.(2 times in 1 year!!!) Tina the manager there is just wonderful but I just couldn't afford to stay.
Tina was great. She was very helpful and attentive. Also informative with me. I'm very appreciative. Crystal was very helpful with me
Decent facility, but raising my monthly rent $80 this past month is completely ridiculous. I've been renting barely over a year and it's gone up about $100 since I signed up. And as you can tell by their response below, they couldn't care less. Beware!
Hands down Tina is the best! Helped me when I had problems with my storage and I appreciate her so much! When I call she always answers and is so willing to help.
Came in did a rental with Justice hebwas kind and profesdionalbwould recommend thisbfacility
Justice is always very kind and helpful when I have needed help. I recommend this location.
Tina is the best I’ve had a couple units at this location for the past five years. From day one five years ago till yesterday when I finally moved everything out, she and her team were all great and very personable. Literally every time I was their she would come o we and say hello and see how I was doing.
Went to public storage and was Helped by Justice, was very professional and efficient would recommend this location
Forgot my code and was assisted by Justice in the office. Very kind and professional
Came in to inquire about my bill being raised. Tina and Justice were friendly and professional and helped me with all of my needs. Would recommend this facility to everyone.
Tina was excellent in arranging for the locksmith to unlock my unit.
Justice are Suly were AWESOME. Professional and took their time helping me with EVERYTHING ♥️
I'm glad I chose public storage its clean and secure. Carolyn answered all my questions she's amazing.
Great service. Thank you Tina
Top notch client services. Tina was very accommodating and friendly. She helped amd explain the process in detail. Highly recommend for your storage needs this facility and grounds are super clean too. The office is also fully stocked with moving boxes and shipping supplies.
Tina gives great service always 👏 👌
Update: justice and carolyn still great help. But i dont understand how tina the manager hasnt been fired. She always has a nasty attitude for no reason. I asked to get my birth certificate and luggage even tho i owe she rudely denied the request, so i was trying to hand her the keys knowing i wont be able to get my things out. She laughed and said that no matter what theyre going to access the storage unit. I said ok, i understood and was walking out without giving problems and she rudely yelled something about risking her job and was harrasding me...i didnt ask for her to do anything. I asked if i could do something, my request was denied i understood and was leaving quietly...why did tina have an attitude? Did she not get ranch for her burger and fries on her lunch break? If so, that had nothing to do with me!
Tina and Alexis were amazing! Great staff
Tina was a great help! Glad I took my business here.
Tina was a great help, would recommend to anyone looking for safe storage. Had a memorable experience.
Tina is awesome 👌🏽💪🏽👍🏽
Tina and Carolyn are great. Thank you
Super service Tina is always pleasant. She knows the business very well and it shows.
TINA is the best! She walked me through all my options and found a great value for me. I appreciate her explaining everything. She's very empathic to what I was needing and felt like a friend helping rather than a transaction. This is the premium service experience I was blown away by and will tell my friends and family to come here. Ask for Tina super friendly and will take care of you. Thank you! A+
During our stay, we never had an issue with the service. The one time someone tried to open our locker, we were promptly called and a new lock was installed.
Horrible place to trust your things with. My parents had their unit broken into twice !!!! Do not leave your valued things here!
Tina and Carolyn are such a joy!!!! They simply the best!!! Very helpful they took a lot of stress from my moving away!!!😄
Carolyn & Tina did a great job explaining options and getting us exactly what we need. Great service!
Tina and Christian are great and I’ve know Tina for so long. I thought she wasn’t the owner.
I love that I chose public storage on cherry ave. Their customer service is awesome, Tina is the best!!! She’s sooo friendly, down to earth and very helpful…the other staff there are great too! I’ve been having my things in my storage for almost 2 yrs and will continue to do so!
Tina was amazing, super helpful and friendly. Had a smooth sail. Thank you Tina!
This facility is an outstanding location for storing your personal belongings. It is an immaculate facility. The service is exemplary. You will be extremely satisfied if you choose to use this facility for storing your personal belongings. Thank you Tina and Carolyn for greeting me with your beautiful smiles.
Justice was amazing very helpful with great customer service. Even helped me get me self situated in my new unit.
Thankyou Shameika & Justice. Excellent Customer Service. And Very Professional. Aka Sheila Hayes
Justice is amazing... I walked in at 4:30PM on a Sunday and he could have easily blown me off and began his closing procedures but instead he went above and beyond to accommodate me. The service provided by Justice was top notch! He’s a keeper!
Carolyn was very helpful and has good customer service skills
Great customer service. Thank you Sheila.
Crystal has excellent customer service and very she was very helpful. I appreciate her help and she should be rewarded. I’m coming back to this location
Amazing experience. Thank you Tina🍻
Tina and Carolyn was very helpful and have great customer service
Great service from Tina. Thank you
Carolyn help me with app and Tina is also nice
Originally I did a web order and needed to get larger unit . Justice was super nice and helpful and made my experience Great . Thank You Justice and Crystal for A-1 Customer Service !
Justice was awesome. Quick, friendly and professional. Needed a storage unit as quickly as possible and didn't have much time to waste. In and out without any hassle.
Had a inconvent situation But Justice took action and helped us feel comfortable in an undesirable situation. He helped us transfer to another space and made us feel important in our time of need.
My experience was up to par and the help fromJustice was paramount, thank you
Made reservation and was helped by Justice. He was very professional and friendly and helped me get moved in. Would highly recommend this facility.
I came here for my storage just recently and I got treated with amazing customer service by the front receptionist and the facility staff. They are great listeners and communicators very helpful. I’m glad I chose public storage and I highly recommend this location! Thank you Carolyn! 😃
I wanted to shout out TINA at this facility! She went above and beyond for a last minute move I had and I greatly appreciate her accommodating me! She was also very personable and down to earth, which goes a long way! If you’re looking for great service, go to this location and ask for Tina! Thank you a million times over!
Had the best service by Suly at this Public Storage faculty, She was patient and answered all my questions. I highly recommend to anyone.
PUBLIC STORAGE IN 4140 CHERRY AVE IN LONG BEACH. CAROLINA and TINA were both very polite and professional. They both have positive attitudes and I loved there service would very much recommend this place. They both very helpful and answered all my questions concerning my unit and payment, all responses were prompt and professional, great service and efficient communication.... thank you TINA and CAROLINA....
Public storage on Cherry in Long Beach is great and has great customer service. Tina is very helpful and she will go out of her way to give good customer service. Tina has a good attitude and very friendly. I recommend this storage for anyones needs.
Patient staff. Safe storage units.Tina is great👍
This storage facility has been excellent to deal with from the moment we started, so much so that we have upgraded the size of our unit without hesitation. Tina, Crystal and team have always been very responsive to any request. Toilets are clean and love the automatic opening gate. We use storage units throughout CA for our business with this one being the easiest to be at so far. Thanks.
Public Storage is a great company. Now, let’s be clear $70 approx will get you any size storage unit, if you ONLY need it for a month. So, that $1 unit, is not just $1. You will be asked to buy a lock, and insurance. So, yes, it’s technically $1, which translates to under $70 (for one month only, AND YOU HAVE TO Cancel, before the month ends. Let’s be clear #corporate #america, I’m calling for #truthinadvertising and I certainly don’t want my #familyheirlooms to be sold on #ebay. So, good or bad experience, let me know if #publicstorage was good to you or bad. #jamesparada #googleguideguy #americasmobilepodcast #brotelhell
Great customer service and very helpful.
I want to thank Tina for her Excellent customer service
Perfectly greatful for the easy service . Good job new girly Thank you Tina!
Thank you Tina and Suly. Super helpful!!
Thank you Tina and suly for being on it and giving such great customer service
My wife and I were forced to get a storage unit for our white home while we looked for a new place to live. As stressful as that was Tina at Public Storage made things so much better and helped more than her job required. She went above and beyond to make sure we had a until that was big enough for our entire home. She went so far as to help us change units to a bigger one the day of the move because the unit we rented was too small. I could not recommend a better place for function and for customer service. If you ever go in there make sure to ask for Tina and she will make sure you are taken care of.
Great customer service. Thank you Tina
Tina Suly and Trainee are super amazazing!! They were so helpful and delightful to work with opening a unit. Such a great pleasure!!! I would recommend this place!!!
I've been a Public Storage customer at this location for years. I recently had a billing issue and had to contact the corporate office. The corporate office was very helpful, providing a satisfactory resolution the same day. Tina, the manager at this location, was kind enough to call me personally and inform me of the resolution. Great service here. Keep up the good work, guys!
Tina and Crystal were outstanding and so helpful and nice. They have made my experience there simply wonderful. Excellent customer service!!
Shemikah made my visit and unit rental totalling painless! I was in and out in 15 minutes which includes the time to show me my unit. I recommend renting here.
So grateful for Shemeika and Tina today! They were the best people that could have helped with me getting a unit today. Great customer service and they made the process very easy for me! Make sure you come to this location FIRST for all your storage needs! You gonna love them FOR SURE! THANK YOU AGAIN LADIES AO MUCH!!!!
So grateful for Shemeika and Tina today! They were the best! Awesome customer service and the process was very easy for me! THANK YOU AGAIN LADIES!!!
Shemeika and Tina are great.they gave me great customer service.they made me feel Like a client instead of a customer. They made this process here very easy. Great job keep up the great work.
Justice is the best! The staff was friendly and very helpful in getting us set up quickly. Would totally recommend!
Trina & Tina were SO helpful. I called a few days prior and they made sure I had the right size. Affordable and easy. They have access to the gate via an app which is sweet.
Shayla was amazing. She made my registration quick and easy.
I got grate help from justice and Eric they helped me set up my app. Pointed out what I didn't understand .they were a grate help
Friendly and helpful staff. Clean storage
Abi made the rental process so easy and was also very nice. Tina is very cool too!
Tina and Eric were fabulous. In and out. Very professional.
Amazing customer service at Cherry and Carson Public Storage. I was blown away by the kindness and care Justice showed me when I first walked in. It was easy to find the right unit. And he took me to the space which looked great. Super clean and easy to find. I went downstairs and Tina and Justice helped me process my request. Showed me the app for the Public Storage and helped me set up cordless entry via the app. I thank you all very much. Tina and Justice are great employees. Very very happy with their customer service skills. Thanks, Jed
Justice here at public storage was very helpful with obtaining a storage unit, and getting everything squared away for me. I recommend this establishment
Justice is terriic! He got my app up and running perfect to enter without having to get out of my truck. He worked on my phone helping me turn pn the necessary things I would have never figured out. Very polite and proffesional!
Tina, provided great service. Hope to help her purchase a home one day. Brokerbass.
Had a wonderful experience getting access to my unit. I drove all the way from Idaho and Tina, Angie and Justice made moving my belonging very smooth.
Angie, was very efficient in doing her job and showing me around the warehouse. Thank you Angie. 😊
They are very helpful
Tina is awesome!!! She was very helpful and knowledgeable!! Thank you Tina!!!
Tina is very helpful. Juan is great too
Well-maintained and secure. All storage units are at ground level, so it's easy to drive right up to them. Professional and friendly staff are very helpful. Autopay option makes it easy to maintain account. Moving out was easy. Highly recommend this place.
Great experience renting here. We shopped around to every storage place in the area and this was, hands down, the BEST. No competition. Super clean and safe, secure. Customer service by Tina, Darlene and Matt was a ten out of ten. No hard sell, knowledgeable about the product, and helped us find the right storage space for our budget and needs. Highly recommend this Public Storage location!
Tina💯is super nice service
Tina was a gem. We came in and she was able to speed up the process and get us into our unit in no time. 5 stars all the way!!!!
Tina is the best! Always takes care of any special requests we have!
Tina was so helpful when we moved in a year ago and continues to give personal service and always waves and smiles and asks if we need anything. 5 Stars.
Any plans to return to the regular access hours? 6pm comes far too early.
Abby & Juan helped me and they were great! Abby was very polite and helpful. Same thing for Juan.
Tina & Abi were tremendously helpful when a problem was occurring with a reservation I had. They made what was starting out as a bad experience unbelievably pleasant. Got all of my issues address & fixed in a positive way. Can’t recommend this location enough!
Tina is a great manager and a nice person
ABY was very helpful with me today.
The customer service given by Carmen is exceptional. She always has a smile on her face and is willing to answer any questions or take care of any problems that may arise.
Tina is very helpful and great to do business with. Very knowledgeable and polite. Her coworker Cindy is also helpful and polite. The inside storage are very clean. Thank you for all your help. Update went to pay my bill today 08/27/21 and Tina again was really helpful and made the transaction easy. Super nice and she rocks!!
Joslyn was super helpful and had some of the best energy & the facility was very clean! All the units were drive up.🤩
Jocelyn and Tina was extremely knowledgeable and helpful..the process was easy and fast
Tina, Ayanna and Jocelyn are very helpful.
I was at church across the street
Muchas gracias chicas. Muy bien servicio
Tina and Alexis rock !!! The best customer care and service ever !!! They handled business with the utmost care and professionalism!!! I recommend this location to anyone!!!
Love this location it is very clean and safe and the staff is always ready to help. Tina the manager is a great leader and she keeps the place running very well. Thank you guys!!
My years storage experience have been very positive at Public Storage on Cherry in Long Beach. The staff here are very friendly and have always addressed my needs to my satisfaction. They keep the facilities clean and in good repair. I would not hesitate to recommend Public Storage to my friends. Thank you, Tina and staff.
Tina (and Company) at this Public Storage are absolute rock stars. So kind, so accommodating, and an absolute pleasure to work with. And the facility is SPOTLESS. My unit has been unopened for five years and it looked like I had put the stuff in just yesterday. Just perfection. I VERY highly recommend this place for your storage needs!!!
Perfect service thanks Tina and Carolyn
Tina and Cynthia are very knowledgeable and helpful. They want to help you in any way possible. Carolyn is great too. Thank you for the help ladies.
Good storage.. no complaints
Love love this place i recommend if help needed go to my good friend Tina she's the best tell here Portia sent you
Tina and Memorie and very helpful
Tina is amazing so knowledgeable. Memories is great too. Thank you
Cynthya was very helpful in my choosing a storage unit. I was going in between Space Rental on Wardlow/Norwalk and Public Storage. Her wonderful personality and knowledge of your storage facility made me at ease with choosing your establishment. Tina was also extremely helpful in learning how to use the locks. I feel safe with leaving my items. Thank you Jeanne’ Rockett
Tina is really helpful. She deserves a raise. Thank you
Tina is very helpful. Christian is great too. Thank you
I usually have bad experiences whenever I deal with storage units but at Public Storage in Long Beach CA off of cherry is different I was impressed with by the staff awesome place makes me feel safe and secure about my belongings. Tina stood out with her amazing customer service thank you Tina for your hard work she went over and above to help me with my situation. I would definitely recommend this place.
Great customer service. All team members are very attentive and helpful. Facilities are very clean.
After the week I had. It was so refreshing to see that there are still. Some great customer service work. The turn a negative all around to . With everything that's going on the world they. Show true compassion and thank so much
To all looking for public storage ~ Cynthia at Cherry Location is the one to ask for! Tina, the property manager, is also #1 ! Five Stars 🌟 🌟 🌟 🌟 🌟 to Both for their Excellent Customer Service! I felt like family that is truly cared for!
Tina was super helpful and made the whole process easy and fun. What a great employee!! Someone give her a raise. Promotion? Part ownership of the company?
Bri was very friendly and professional. Also very patient with showing us different units And explaining everything. Great job Bri!
Reserving my unit through the call center with Nick was fantastic and easy and then renting the unit with Tina at the storage facility makes life so much easier!!! Thank goodness for quality customer service!!
When I first got the spaces like the hours cause it was from 6am-9pm and now I don’t cause they are from 6am -6pm hope they change then back to the hours they had
Bri checked me in for the first time and initiated my contract. She was professional, enthusiastic and knowledgeable. She was AWESOME!
Bri was giving us great service for our first time experience! Such great workers here! Recommend this place to anyone!
Came by to complete the paperwork and everything a few days before move-in. As soon as I had reserved the space online I had confirmation calls from them following up on any questions. There was an issue with the size space I reserved being available but Tina was great and able to get me set up with something even a little bigger while honoring the price for what I had reserved. She made sure all keys and access codes worked before I left and I had all the other moving supplies I might need. Very impressed with their organization and customer service. Highly recommend
Tina is the BEST. Very detailed oriented when making sure we understood everything pertaining to our storage unit. She was very kind and helpful. I haven’t seen Customer Service so greatly represented until I met Tina. 100% satisfied.
Bianka was Very Very Helpful From start to Finish I would Highly Recommend Her Helped With the Phone App Sign Up. And Everything Involved I am Very Happy and Confident After Renting the Unit No Worries From Now On Thank You G.Heere
I have had my stuff here for a little over a year and my unit was broken into recently. Our garage was in the beginning stages of being remodeled when covid hit and put everything to a stop so my stuff is stuck at public storage until then. I got a call saying they found my unit unlocked. When I got there, all my stuff had been gone through, including my dresser drawers, and boxes thrown about. I bought another lock and locked it up. I was advised to contact the district manager to see about changing units because I feared they would be back to steal the rest. The district manager didn't even have the decency to call me back! Several people have told me that their units at this same location have been broken into, and on the same floor as mine! The girl at the front desk said that only people who have a unit on any particular floor have access to that particular floor. They don't even investigate when a unit is broken into! They can see what code was used to access that floor on the night units are broken into but they don't! So there's people who rent units and go around breaking into others! On top of that, they just emailed saying they are raising their monthly rates!!!! How the hell is that fair when they're allowing units to be broken into and don't investigate?! I finally bought a shed and I am going to move all my stuff, whats left, back home! This company only cares about getting your money! If you have a unit here, I would suggest taking all your stuff out before someone else does it for you! Shame on public storage!
Tina is the best.. she is phenomenal in helping people have a safe place to bring things when they are under stress as it is bc if life ...she helps you find some peace as yiu get yiur things moved in......amazing angel ....
Great customer service! Thank you Tina for all your help!!
Tina was so helpful in securing me an outside unit. Everything went so smoothly. Very friendly staff.
Tina was so helpful. She took the time to explain the details and the benefits of the type of unit I was looking for. Tina is a gem to work with. Thank you
I highly recommend this place. It’s very clean, secure, and has a great staff! LOOK FOR TINA DURING YOUR VISIT! Speaking with Tina helped me get exactly what I was looking for.
I have been a customer for over three years and the customer service has been great! Tina is always professional, helpful, and has great customer service skills.
Tina was very professional and respectful. Everything went perfect. Highly recommended. Thanks Tina
Very good experience. The employees were very friendly, knowledgeable and helpful. Tina was especially helpful in helping me choose and find the right storage unit. I would highly recommend the Public Storage on Cherry Ave in Long Beach.
Thank you Marlene and Tina for helping me find the right storage for my needs. After going to 3 different places this topped them all. Clean environment, too notch safety and security. Marlene was great! Thank you!
Great service! Tina is very helpful.
Tina is very friendly and helpful , her customer service is professional, Jayline is very kind
TINA IS SWEETEST AND THE BEST! Such a pleasant experience and so easy! 😊
Clean storage place and the stuff are so helpful..
Good friendly service
Tina rocks! I’ve been a long term tenant and she took care of my rate. Very much appreciated. Thanks!
This is where Jennifer Hillyer has storage
Tina is a very helpful generous kind person she's on top of her job she deserves a raise
Tina, Marlene, and Bianca were a great help. Thank you ladies !
What time does the storage unit open? I’m seeing 6am and 9am thank you
This place is always clean and the staff goes out of their way to help you. Especially Tina! She has helped me so many times and its always been with something she didn't have to do. I probably would've tried finding a cheaper place but i feel that Tina makes the price worth it. I would pay a lot more to have her included in the price. I don'f know what i would've done without her help. Thanks Tina! You're the best!
Bianka was a great help. Thank you ladies
Tina is AWESOME!!!!!!
Friendly service by Tina & Jaylien. The facilities are clean & convenient, and I've never had any difficulties getting in and out of there.
Always so helpful. Thank you Tina!!
This is our first time with Public Storage and I must say I was very impressed with the great customer service we received, Tina was very informative, through, patient & super friendly I highly recommend this location I would also like to add that Tina was also training a new employee throughout our transaction and she treated the trainee with respect and was guiding her step by step.... Outstanding Job Tina you’re an asset to Public Storage.
Tina and the team were awesome. Great customer service. They are professional, knowledgeable and personable. The trifecta of how you should treat customers. (Which is sometimes hard to do during these unusual times). Plus the place is clean, feels very secure, and has multiple security measures in place. Went to get information for comparison but ended up renting the same visit. The price is also very competitive and it comes with a dose of piece of mind for free.
Tina & Bianka were a great help & helped me with my code this morning. Thank you again !
Tina is a great help.
Bianka & Tina were a great help. Thank you ladies !
Tina is excellent at everything!
Excellent customer service!! Manager Tina went out of her way to contact our office to ask if we were satisfied with our storage services and to discuss changes in monthly rates. Tina is friendly, polite and accommodating each time we come to the facility. We have maintained our storage room here at Long Beach for years and do not intend to go anywhere else!!
Tina assisted me and my brother ! Great person & showed true quality assistance . We are 100% satisfied with our service definitely recommend.
I'll NEED TO say that my service experience was top notch. Any and all my questions answered. And I had a few to ask! I was intending to complete my contract online but luckily I stopped into the office, as I wanted to ask my questions in person.....AND GLAD I did stop in! That was much more a pleasurable and seamless process, as well as the added fact that Tina (and Scarlett) were the most delightful. Thanks so much for the interaction! P.S. A given, but wanting to add the fact, that it's a very safe, sanitary environment for interaction! Kudos to that, and to the clean hallways and such.....and I haven't even moved in yet!
Rented a indoor unit here for several months and staff was always helpful, friendly, and willing to answer any questions especially Tina and Scarlett. The entire process was quick and easy and I felt my belongings were safe and secure.
Bianka, Tina and adrian were great
Tina and Bianka are AMAZING!! ❤😁👏
Tina is awesome!! She helped me with space!! Tina Rocks
I have never written a review before but the people here have been some of the nicest I have ever talked to when it comes to customer service. Tina and Nick helped me move in today and were just so kind and helpful. Everyone I have talked to at this location has been amazing.
Pleasant experience at this location. Deborah was courteous and very helpful. Much appreciated! Recommend this location. Five stars!
I couldn’t say enough lovely things about this PS and the staff! The managers were so kind and helpful and easy to work with and were very knowledgeable and courteous. Lock provided and incredible service. Thank y’all so much!
Don't come to this storage, someone keep stolen the units and they don't do anything!!! Happen to me a year ago and this past week happened again to another person!!! The service is great but the company doesn't care about security
Vanyse and Bianka were extremely helpful and very sweet. I am very satisfied with my move to this facility and would recommend it to anyone who asks.
I came in to make my monthly payment and i was met by a rude attendant who refused to accept my payment because she was at lunch. She escorted me out of the building. She said have a nice day. I told her you too and then in an offensive response she said whatever. Sounds like a millenian. Unsafisfied with her employment. I will pull my property out and never ever pay another dime to.
Tina was a great help!
Tina is really helpful. Thank you for all your help
Tina works so hard and always has a smile on her face. Very helpful and professional. Thank you Tina
Tina Rocks..... thanks Tina for finding me the right Storage unit
6/26/20 I have written a reviews for personal at public storage before and I have started with the fallowing as a prefix on why I feel my review in a honest and credible and written with experience in judging and evaluating personal so.... When dealing with people, many are quick to criticize and comment if any errors or problems When everything goes well and problems are solved,few comments are made. As a business owner of two photography studios for almost 40 years, I have dealt with 100s of salesman tech -customer relations service personal etc: many of them were totally unqualified if not flat ignorant. I have been a client with PS for 13 years and have talked to many of the personal there and the headquarters. Although I have written reviews of other personal,Tina is exemplary in all areas of management. It was/is always a pleasure to deal with Tina.her professionalism along with her knowledge of procedures and ability to handle and settle any inquiries or problems and her very courteous and friendly attitude make conversation and dealing with Tina a rewarding and pleasurable experience Tina is a valuable asset to PS please pass thin on to Tina Dean lester- Dean lester photography-Long Beach,CA
Very helpful services Scarlett, Tina and Mary. Appreciate it!!
Very fast, professional service. Tina was very helpful!
2nd Review......AGAIN CONFIRMED!!! .....Really professional friendly staff. The manager TINA is very helpful and accommodating and runs a tight ship. Excellent customer service. Always a good experience going there. Good company to deal with. Thank you.
Tina has exemplary customer service. I allrecuate her. Thanks Tina!
They are always professional and nice...great location.
Tina and Nick are very nice and helpful. The storage spaces I had are clean and safe the location is great and I approve this message......👍
3 words... Tina, Scarlet, Mary. They went ABOVE AND BEYOND to help us out. When Tina let us know they were at capacity with their outdoor storage and she could send us elsewhere if we wanted, we told her we didn't think we would get the same customer care her and the the rest of the staff provided. She kept searching and figuring out a way to make us happy and she did! We are super please at this type of customer care and quality that we won't go anywhere else besides this Public Storage... thanks again ladies! :)
Tina was incredible and so very friendly. I had never rented a space before and she walked me right through it. The only negative I can say is the confusion as where my space was located. Tina showed me once, but after that I was a rat in a maze. My suggestion if it makes a difference is simply acknowledging where the elevators are and space numbers on the ends of the rows so people know where they're going. Other than that, I was thoroughly impressed with Tina and happy with Public Storage.
Great experience - I realized I needed a bigger space when I came in and Tina was extremely helpful in getting me a new bigger space! Quick, friendly and easy! Would recommend
Amazing Staff! Tina was especially helpful.
Tina was very patient, helpful and thorough in explaining everything and getting my storage unit set up. Very friendly and overall pleasant experience!
Always helpful, friendly, would recommend. Look for Tina, Vanyse, or Bianka.
I have been a client with public storage for a while. They are great Tina and Memory are great employees and have great costumer service.
Great hours and convenient location. Tina and Memorie were very helpful.
Yesterday was my first time to the property. Tina was amazing. She took me out to the unit to check it out. Provided me with stuff I needed to maintain the unit and humidity. Check in was a breeze and she explained an demonstrated everything for me to access, payments etc. Her assistant was amazing as well. (I feel bad I forgot to get her name) Thank you PS you rock!
Friendly and helpful staff. Clean location
Awesome experience! Tina and Nick have been, and continue to be, extremely helpful whenever I have questions related to either the storage facility and/or neighborhood restaurants, banks, businesses, etc. The facility is clean, and appears to have been recently upgraded with newer/better signs, and more efficient entry access equipment.
Vanyse and Tina were very helpful! This place is amazing!
Tina D Asia Denise and Julia are all wonderful people working at the company on there the energy is positive they are extremely hard workers also they’re very friendly they RAFA to the company also they make others want to get Rent units Because of their Positive attitudes
Danielle. Tina.vanyse greT cudtomer service always have smiles
Tina and Michael were awesome and took excellent care of my needs also professional and friendly.
Tina rocks madness i got singed up through her all of the staff are really cool people
This is the place I trust with my stuff.
Danielle, Tina, & Bianca, are all so helpful & always have a smile on their faces. Wonderful experience while im renting here. I would recommend to friends & family
First time ever using a storage space, Danielle & Bianka we’re very friendly and helpful ! Showing me multiple units to see which ones would be best for my belongings. Highly recommend coming here , friendly, helpful , & respectful employees !
Tina and Blanka were very professional Unfortunately I had to close my account but Tina was always so pleasant. This is my first experience with PS. Thank you Tina. Thank you Blanka.
Fast friendly service, Tina was great and answered all my questions with a smile. Very pleased with this clean and convenient location which is also "freeway close" as they say.
We have rented space at this Cherry Ave PS location for 15 years. After moving from No California, we needed a place to store all the furniture and our belongings until we were ready to settle into our new home. We began with a large 30 foot space outside. Then as we began to shed many items, we consolidated our seasonal items (e.g. summer outdoor items & Christmas decorations) into a smaller 5x10 space indoors. It has been a perfect solution for our family, allowing us the space at our home to keep both cars in the garage. This is a very well-kept clean secure place to keep anything of value.
Bianca and Tina RAWK!!!!!!
Tina is very professional and has excellent costumer service. Awesome storage facility!
Tina & Daniella were amazing! They sure know how to serve Gold Standard customer service! I highly recommend this location....
good people and accommodating, Danielle M and Tina are very good.
I received great customer service when Danielle help me several times coming in and out of the office asking her several questions and answering them all. As well her co-worker Tina both of them great customer service I received
This public storage has never given us a hard time . Perfect service .. Tina and Bianca helped us with doors and supplies and were very helpful . Thank you to your awesome team
Pretty secure place
Tina and Bianka are awesome and helped me with everything from start and finish. They’re the golden girls 😎
XLNT SERVICE , VERY INFORMATIVE, EXTREMELY CLEAN
Great Customer Service, Tina and Deborah are great!
Tina did a fantastic job! Thank you for your amazing patience.
Bianca and Danielle were great staff!!
Outstanding customer service. Danielle and Bianka have helped in finding the perfect unit for our needs. The property is clean and secured.
Danielle and Bianka great customer service they help me and my brother in law find the right spot for our storage ...my thanks to you both keep up the good work!
Friendly and helpful staff with facility security upgrade I know my property is safer
Tina has given GREAT Customer service each AND every time I am HERE at THE property. THANK YOU SO VERY MUCH
After retiring from U.S Army I began renting from public storage going on 9yrs. As you know pricing goes up too. Thank you so much Tina for working for accommodating me. To Ms. Bianka, thank so much for your assistance.
Tina is the best. Always polite, smile on her face and knows the expertise of great customer service! Thank you for your excellent customer service.
Jenn and Danielle were a great help!!! thank u ladies
Needed a space to put some of my treasured items. Came into this location and met with Jennifer and Danielle, both, whom have been very courteous and helpful. They gave me a tour and show me the space I was interested. And, gave me all the info I needed to move in today. Very nice experienced I had with these girls.
Tina,Josie,Bianka and Adrian have been amazing. Great people great customer service. Highly recommend
Rented a unit this morning. Danielle was fantastic and the process was super easy. Glad I selected this location
I borrowed a cart and left my ID with the employees at the front desk. When I came back to return the cart and get my ID, both of the employees took their lunch at the same time. When they came back with their food, they just ignored me and went the back. All I needed was my ID back. This is completely unacceptable for all employees to take their lunch break at the same time and more so when they just ignore me and go to the back. Doesn’t seem like customer service is a priority here.
Memorie was awesome! Call her if you need quick help
Thanks Memorie and Tina! You two were great and helpful!
Tina was super helpful and made the stressful moving experience as easy as possible!
My mom, cousin and I came in looking for a space to store inventory for our company. Tina was super helpful and showed us all of the options we had! She was really good at multitasking, was hassle free and quick! We had a great experience and are looking forward to using this space! Thanks Tina!
Moving into the location I felt very welcome at public storage it is a trusted nationwide location since 1972 nothings ever perfect but it was perfect for me. I’m a real believer in customer service moving here from Las Vegas. Tina, DEYANIRA😁 and Danielle were amazing
Memory did a great job, staff member was friendly and patient! Keep up the great work!
Memorie, Bianka, and Tina names to remember people who care and treat you like people very impressive I’ll use there service anytime and every time thanks again Thanks again Jesse Torres
Tina, Deyanira good service.
Deyanira and Tina has the best customer service I would recommend this facility.
We’ve had a unit here for years and all the girls are so helpful, especially Tina the manager.
Tina and her were amazing, nice extra clean facility.
Josie was very helpful in helping answering my questions
Josie was awesome in helping me get a storage and answer all of my questions! Wonderful employee
Tina Deyanira micah were welcoming when i came in. Move in was really quick im so greatful to be storing at this location i would recommend this public storage. Thank you
Josie and Tina are very nice, great customer service. Very clean place!
Trinell was very helpful and even broke down the details on the paper work process. She even showed us the storage to see if it was appropriate for us. Love her customer service and punctual personality!! I would recommend PS to my family and friends especially when trinell is at the front desk.
The Tina, Dee, and Josie are very kind and helpful. The facilities are clean and well-managed. It is a joy to go here knowing there are good people doing a good job.
Very nice and convenient store
Tina, Dee and Trinell were very helpful to me. I had a warm welcome and nice informative experience. The store is nice , clean and organized.
Trinell, D, Trina were all a great help. Trinell was my salesperson and she was very informative about the process of renting a storage unit, what to expect, and she even recommended products that would my experience even better. She walked with me to my unit, showed me how to use their keypad system efficiently, and a quicker route to my unit!! I love how professional they were and not pushy with over selling of products!! I would recommend this location to anyone!! Also it is VERY CLEAN!!!!
Tina, D, and Trinell were awesome!!!!! They made this experience so easy!!!!!!!
Great specials. Nice staff. Efficiently run - good specials
Akeya was very helpful, and made this experience a joy by answering all my questions with professionalism and a smile on her face. Kudos to Public Storage for hiring her! Very satisfied with the whole experience.
Josie and Tina were great and very helpful
Tina is the best!!!! Customer service at its finest with her!👍🏻👍🏻👍🏻 💯💯💯🌠🌠🌠🌠🌠
Tina was amazing and super sweet. She answered all my questions/ concerns and was so professional! Thank you!
Had the best service today I'm all smiles thank you Trinell
Micah and Tina assisted me today with renting a space. They were both extremely courteous and helpful. Micah took me on a tour of the facility to look at and compare the available spaces that would meet my needs. Micah went over all of the details with me and confidently answered each of my questions.
Came in looking for a unit. I was in and out in 25 min tops. Josie and Rubi were so helpful and professional. Highly recommend!
I have had different units through the years at this Public Storage and others in Long Beach, Phoenix, etcetera, and always have had the best experience in all cases. Even if there was an issue, such as payment restructure, or a possible break-in, or an issue involving an insect infestation, they did what they could do within their power to solve the problem and make the situation a good one. That's what you look for in business especially when your personal belongings are involved. I can't say anything negative because there has never been anything negative that did not get fixed if they have the opportunity. By the way, for this review,Tina at the Cherry Location, and her staff, and Juan at the South Street Location, and his staff are the Managers and employees that currently take care of me now, and it's a pleasure to let you know who you are dealing with and they will take good care of you too...!!! Good Luck
En- Expensive for a small storage space.Always Great customer service by Tina.
Great experience. Clean space. Excellent customer service from Rubi.
Husband and I rented a storage unit today with Tina. She was very knowledgeable and has worked with company for 20 years. She was very nice when a repairman came rushing in abruptly requesting to get in gate because he got a call someone was stuck in elevator. Tina heard nothing of anyone being stuck. I thought repairman was very rude. Come to find out problem was being handled and client wasn’t really stuck like elevator error. Just human error. Area is clean and units are clean. Office very organized. So if your looking for a storage units in Long Beach area try visiting Tina at Public Storage.
I moved in and realized I needed a larger storage unit. Tina and Danianita were very helpful in making this transfer smooth and easy. I still had to pay but Tina notated my account so it would be waived for my free month. Moving can be stressful but it went as smooth as it could go. Thanks Ladies.
Akeya and Tina, pretty good job, nice representatives....no complaints.
Brian is super awesome. He was pleasant and quickly assisted me; while letting me know about my promotional options in turn saving me a bunch of money. He trained a new person and helped two plus customers at once not missing a beat GOOO..... BRIAN @ PUBLIC STORAGE ON CHERRY!!
Ripped me off
Akeya and Tina both helped me get going , experience was very pleasant
Akeya and Tina, great service, very easy
Akeya and Tina are pretty and pretty cool too. Great Service. The manager—Mitch— is a nice guy.
Never been here but loved it
Very friendly staff Ruby, Josie, and Tina.
We use this storage unit for my work team and it has worked great. Tina at the front was also very kind and helpful!!
Absolutely great customer care n patient thanks so much Ms.tina & Ms biankia they was such a big help
Josie And Tina Has Been A Truly Great Help With My Moving Situation. Very Informative With Price And Size Wise For The Unit. I highly Recommend You Should Handle And Deal your Next Move Here At This location. They Actually Made me Laugh From A Bitter Old Man .
Josie and Tina were awesome! Were very helpful in helping me get a unit.
Service sucks and they change thier prices monthly . DONT GO THERE !
Convenient, secure, clean location, with climate controlled building, and large elevators. Friendly, and very helpful staff.
Came for a storage payment today, Bianca and Tina provided excellent service! Very welcoming and respectful. Highly Recommended
I just want to say thank you jo and amb you guys are so helpful this is my first time getting a storage it’s such a stressful time but with their AMAZING customer service skill I was able to get me a great price with the perfect size ! Just want I needed ! They even had supplies to help with my move on this rainy day I’m finally settled at home but you young ladies are life savers ! I’m recommending you guys to everyone I know ! Thanks a bunch
Josie was super nice and helped my grandma in Spanish to help her understand the entire process. We really appreciate how Josie showed us the different units to get a better idea of the options we could choose from. She was very courteous and enjoyed working with her.
First time renting a storage unit. I just want say wow what a pleasant experience. Tina and Bianka welcomed us when we walked in and made the experience personable, easy, and comfortable. The facility was extremely clean. I would definitely recommend this facility.
Clean and friendly environment! My mom has her storage unit for 4-5 years with furniture etc we finally took it all out and it was like we left it, not damaged or dirty. Staff are very friendly and helpful.
Very helpful staff at store #202 on Cherry Ave. In Long Beach, CA! Akeya was awesome!!! Very professional and friendly.
Tina was very helpful, informative and professional.
Josie was very helpful in helping me get my storage.
Josie was great! She really took the time to show us all the places - and answered all our questions. Thank you Josie!
akeya was very helpful in providing us with our space and every information we ask was answered very professional. also josie help with finishing up with what issue that was under my phone number. overall both of them gave us a welcoming feeling and getting our right space storage fast & easy thanks you guys.
Tina and Josie are the most helpful and kindest employees at public storage.
Josie and Tina best public storage personnel! Very kind, helpful, and knowledgeable! Thank you ladies.
Josie & Deyanira . Deyanira & Josie were very helpful in taking care if business. They made sure everything & all my questions were answered. Those 2 young ladies were very good at what they do. There customer service was excellent. I would recommend public storage on Cherry & Carson St. To all my friends which are very many people.
Helpful staff & reasonable prices
Tina was super nice and made the move in easy
GREAT Customer Service!!!! Thanks Josie!!!
Tina and Lisa here at public storage made everything perfect ! Got exactly what I needed for the family ! Always referring people here because of the customer service ! Got my boxes and tape too ! Thank you God Bless
Best public storage around. Always great customer service from The employees there. Tina and Lisa are wonderful. Thank you ladies
The customer service is always awesome! Tina, Josie, and Ed are very professional and efficient.
This place is great! Tina and the staff are super helpful and the place is always clean and kept well. Thanks!
Tina Excellent Customer service Skills.
Jeremy and Ruby did an amazing job helping me set up my unit. Very satisfied with their service :)
The property is very clean, the staff are very respectful and patient (especially Debra ).
Ms Debbie was awesome and very helpful. The most polite person I met at Public Storage so far! Thanks for your help!
Tina was amazing and made the whole process of moving our stuff in and out quick and painless for my girlfriend and I. Her customer service is top notch!
I want to thank an employee on your team named Debbie she is amazing.. She really help me to find the right unit i needed she goes above and beyond for her customers to feel at ease and confident to make your moving experience run smooth and because of employees like her i will always recommend Public Storage to any of my family and friends in the need of a storage unit.. Thanks for being patient and very helpful to make sure i was very comfortable and satisfied with my storage unit...Thanks Again...
Deborah was amazing, she has a great spirits and is very accommodating. Thank you so much for making my mom feel welcome and finding the best prices that we have seen in Long Beach for storage. You are very appreciated!!
Friendly courteous staff. Amparo was excellent. Nice new premises, Sportless unit. Excited to move in !
Just wanted to thank Tina for being awesome!. She is professional, and goes over everything. She was able to make our storage moving process easy and convenient. Great customer service!!!
I always am treated so well by the employees...Keep up the awesome customer service! Tina is awesome!! The best!!
Debbie was most helpful. I thought I reserved a 10 by 10 online but the system said I reserved a 5 by 10 which was definitely not enough space for my things. Was a snag in the system. Debbie went out her way to help me acquire a 10 by 10. She was patient and caring and she did everything possible. She was very professional and everything worked out for me. Thanks Debbie, your a star.
I want to commend and thank a employee at this Public Storage (Deborah) who during a hardship of mine where I was in the Hospital, she not only watched out over my unit which I had accidentally left open and couldn't get back to lockup, she then locked up my unit after almost a week of keeping a eye on my things. She is not only a great employee she is a great person who is professional as well as caring, kind and personable ands a great asset to this Company. Thank You very much Deborah I appreciate you and Public Storage. Sincerely, Andrea M. Hauff
Tina, edward, and ruby were very heplful. They help me pick out a storage unit. That was perfect for my needs, and at a great price. The store is a one shop stop when it comes to moving
Great experience and fast and very efficient. Also very reasonable pricing. Ed, Tina, and Deb were all equally great.
Deyanira notice that i was having trouble opening my door because of my condition. She politely asked if i need help. Great help very nice and respectful. She's the best.
Deborah and Tina and Ed are delightful! Made my leading experience truly a good one. I’m a happy customer!!! I recommend this location!! Nice folk!
Talina Henry and Tina were awesome thank you guys for the great service
Great experience! Tina’s the best! 5 Star!
Clean, convenient, easy access and the people at the office were super helpful. thank you Henry and Deborah for helping us move in on July 4th!
Tina was a pleasure to work with. Very knowledgeable, detailed and friendly.
I moved my stuff here because my other storage was not safe enough. Tina assisted me and I wasn't sure what to get or what to do because I've never rented a storage facility. Tina was very helpful and took me to a few different units and assisted me she was very knowledgeable and very helpful and gave me several different options and made the whole process very smooth I still have my stuff there and Tina is still assisting me and I'm still very impressed. Although it's a little pricey but whatever I do feel that they could do something about their prices but I feel that way about all the public storage's. My stuff Ben safe and secure they have cameras they're walk-arounds and very comfortable with my belongings being.
Jorge and Amparo were great!! Reserving and renting a space only took a short time out of my day. Both were extremely professional and helpful.
Jenn. is such an amazing person. Her customer service is a 5 star... answered all my questions! Totally recommend this place.great help..... also thanks tina and dee for helping
Great customer service and the place is always clean.
Best place for hot privacy lol im kidding you just stuff your stuff there well you stuff it all there place??????? What???
Check-in went smoothly and they answered all my questions.
Brit saved the day!!
Once again the service was extremely 5 star customer service 10 Starr plus will be recommending to family and friends seeking storage service , customer service always key to great PR continue to provide that service nation wide thanks again amber Jen and amporo n Tina
ROBYN & JENNIFER DOES THE DAMN THING! THEY WERE ON THEIR MARKS AND WERE SET FOR MY QUESTIONS AND NEED. THANKS ALOT ROBYN & JENNIFER!
they werent very helpful during a stressful time, 5 days to waiting period if you lose a key. was not impressed
Been here for over ten years...never had a problem loved it clean nice people....didn't like how they keep raising the rent...but still was happy until last month on April 7th my unit got broken into. The thieves had ample time to steal all my collectibles. I thought my stuff was secure. Apparently not! over 4 grand of my stuff taken. I was under the impression they did a nightly check on the units. The thieves cut my lock and closed the rolling door behind them and went through my stuff and took all my good stuff left a freaking mess for me! They even put their own lock on my unit! When I got the call and spoke with the staff. They were non sympathetic to what happened to me. Even wanted charge me for A new lock! Police came couldn't understand why no cameras where they are needed! Beware people...no security cameras other than the one outside sliding glass doors. No cameras in corridors or at units.They are nice until something happens to you! Non helpful.... Moving my stuff out! Dealing with Insurance company now. Pain in the ass!
Had my storage for many years and their staff was always professional and helpful. I’d like to thank Jorge for the great service today.
Michael Tina Jennifer were very helpful in my experience at public storage
Just thought Robyn, Tina and Amber were so much help with everything I needed to make my move easy. Thanks
This place has excellent service. Gary helped me out quickly and efficiently. He answered all my questions and I will definitely refer people to this public storage. Even the manager Tina was great. She chimed in when necessary to make sure I fully understood the policies and how my possessions will be safe. Nice job!
Robyn and Jorge are the bee's knees! I'd even go as far as saying they're the cat's pajamas! Very helpful and knowledgeable. Made the experience very pleasant and easy!
Looked at several storage places and chose this one because prices, location and availability were exactly what I needed. I reserved over the phone. Robyn and Jorge were very helpful once I was in the store. Robyn made sure that I got the storage unit I needed even though I reserved the wrong size. Very knowledgeable and friendly staff.
Yesterday I went Into Public Storage to rent a space Robyn gave me the best customer service experience and was very helpful showing the space making it easy to rent easy she showed me the boxes and mattress covers to assist me for the move. Tina was also there talking with me. Everyone dislikes moving but they made it excellent for me thank you Robyn & Tina
I wish I could give 10 stars to this place. Robyn and Andrea, two of the BEST people ever, could not have been more helpful. We are cleaning out a friend's locker and literally everyone here is so great. Spotless too. THANK YOU again!
Tina, Gary and Debbie were fantastic. Great service, clean facility and helpful staff.
Just got a great deal on a 10 by 10 space and worked with wonderful people. A shout out to Debbie and Tina! Great customer service too!
Tina & Debbie were great to work with. Made my experience moving fun and easy.
Hello, I’m writing to express how pleased I was at Tina and her staff (Gary & Kat) on their professionalism, customer service and the cleanliness on the store. They were very helpful and knowledgeable about the different units. Pleasure to do business at this location!
Kimberly was very helpful, she explained everything to me and find me a storage very close to the door and she a very pleasant and professional lady. I’m very happy with her help.
Excellent property! Well maintained, friendly/ professional staff (Debbie & Robyn), easy access; overall great experience!
Great customer service! Thank you Kimberly!!!
This facility was recommended to me by a friend. I had immediate service even though I got here early. This is a very clean environment w/an attentive and friendly staff. Got a great drive up unit. Couldn’t be happier. Highly recommend.
Tina is absolutely amazing!!!!! She was so helpful with getting my storage. She helped me with wrapping paper and plastic wrap, backing blankets for to keep my belongings safe and protected. I'm so thankful and satisfied with my discussion with public storage. Tina absolutely made that all complete for me. I will recommend everyone to come see Tina to get the help they need to store their belongings. Thanks again great job Tina
Kimberly, Tina and Deborah all are the best. They made the move in so easy. If you need a great place to store your treasures this is the place.
Tina is a great person. They are clean and respectful with excellent service
Debbie is an amazing help. Tina is pretty cool too. Robyn and Henry are great employees. Thanks guys, keep up the good work.
Very efficient and quite friendly.
Tina and all stuff it's friendly and professionals. Good public storage.
Tina and Debbie are always cheerful and efficient. The facility is clean and well-lit, with great temperature control. I would recommend this location to my friends.
Tina, Robin and Debbie are the best! The ladies made me not only feel welcomed but helped me from when I walked in to when I had to walk back out because I forgot my debit card at home. Came back and they were still all smiles and absolutely helpful. Aces all across the board! Thank you -noah
How late can you go into your storage
My friend and I visited this particular storage November 21st, 2017. We got there close to the closing time, but I was so impressed that they did not rush us at all. Front desk personnel were very helpful, patient, pleasant and professional. Tina explained everything patiently, Debbie patiently showed us the different storage rooms. The place is elaborate, VERY clean, EASILY accessible. We had no problem deciding what we need. There are wonderful supplies available at this center and VERY good customer service. I want to THANK Tina, Debbie & Arecillie for excellent customer service. We returned happy! It was a good experience
Great service first from Tina., when I began storage use, then by Debbie & Robin when I pay each month. The place is very cleaned well-lit. temperature control is excellent. So is the service.
Went in, Robyn, Tina and Amber greeted Myself and my mate: very nice people , took great care of us. Didn't take long, very clean inside!!! Very Pleased!! Many Thanks again
Great customer service from Tina and Robyn. Would recommend to friends and family.
Just left Public Storage on Carson and Cherry. Tina Andrea and Kat gave great customer service. Thanks Tina for all your help. You have a beautiful personality.
My unit is drive up, the place is well kept, and there is a U-Haul for moving trucks very close.
I had my reservation night before my move. Was greeted nicely. The facility was very clean. Robyn was great. She walked me through everything. She was concise and explained everything very well. hank you Robyn!
Robyn was a sweetheart and really took her time to show me around the facility!
Received 5 Star customer service from Tina, Andrea & Kat! They were all very patient and helpful on assisting me on the correct storages space. This storage facility is very clean and highly recommend. Thanks Tina!
Tina and Cherie were more than helpful when they took the brunt of my anger when my auto pay( which has over draft that has never needed to be used) was stopped because of a corporate issue and of course the lovely collections calls and mail. Tina was more than helpful getting the information I needed to find out why and what happened. She waived the late fee, which should never had been charged in the first place. There's no reason a company as large as public storage should have these issues!!! Tina and Cherie were pleasant, professional and calming in a bad situation that should never had happened. I've only had one other issue in the years I've had a unit and it was my fault. This issue broke the camels back due to timing, when is the time right when everything is set up to pay monthly and has been paid for years? I'm moving my storage to another facility that has the technology not to have auto pay stopped for no apparent reason.
I am very pleased with the attention, and care that been given by the staff at the Public storage located4140 Cherry Ave the team of. Tina, Cherie, Andrea has been nothing but professional and they have been Excellent. I will always come back to this location. Thanks Guys.
Very happy with Tina ,Andrea and Cherie. They really went out of their way to help me out. Will recomend this location to my friends and family.
Tina is always professional She has excellent customer-service skills
I got exactly what I wanted with exceptional customer service and a discount on top. Thank you Tina and all Y'all.
I love this property Amber Rodney was very helpful and her customer service was out of this world!!!!!! She rented me a unit and made my whole day she's so great...you guys should be lucky to have an associate like her working for you. Keep up the good work 😊
Another super nice crew at Public Storage!! Tina, Tanesha, Brianna, and Cherie were all super sweet and provided wonderful customer service. So nice to have such kindness during such a difficult process. Thank you. You all are amazing! :)
I enjoy the liberal hours to access my storage. The staff is always friendly, courteous and helpful if needed and the facility is kept extremely clean. Tina specifically took good care of getting me set up.
Quick and easy. Helpful and professional! Thanks Tina!!
Tina is awesome and always lets me know whats up when i need something. Actually all the girls up front take care of me when i come in which is quite often.
Absolute great service from the guys over at public storage well diff rent here again if I ever need the extra space. Tina, Sheri, Jorge and the gang do a stand up job!
Manager is very helpful
Great place, i feel my things are safe here, they have multiple controls in place (at least in the inside buildings) so only other renters can get to the storage areas. The manager was very helpful. HINT: Before renting, go online and compare prices. I got a great internet only deal, only because the timing was perfect. The rates change often based on how many open units they have in the size you want. I saved over $50 per month on one of the largest indoor units.
Very helpful employees
Corrine and Jorge are a pleasure to work with. They made it easy for me to get into my new unit. I've been to other PS in the area and this has been the best experience. Thank you.
Tina and Cherie are the best ever !!!!!
Pricing💲SUCKS🖓👎! Cost goes up indiscriminately, every 6 months, and i was told there is no cap as to how high cost can become over time. Cancelled contract & moved out ASAP! MAJOR RIP OFF!!! STAY AWAY!
From start to finish (actually from start to still going), this place and the ladies, Corrine & Tina, are A-W-E-S-O-M-E !!!!! After looking at several storage locations closer to my house and at first discounting this location because it's located on Cherry Ave, which can be iffy, I was referred here because it's actually in a decent area. The location is clean, it's easy to get in and out of and the staff are courteous, helpful and fun (not necessary but a bonus as far as I'm concerned). Oh ya, it ended up being less expensive too! I highly recommend storage your stuff here!!!
AWESOME CUSTOMER SERVICE! The team Corrine , Tina and Jorge are very friendly and helpful. Will definitely recommend to friends and family. Can't beat the first month's rent!!!
Kimberly was very friendly and helpful, along with the rest of the staff. Prices are great and love that I can access my unit until 9 pm
Close to the 405 freeway.
Tina is outstanding contact to have there, made site the sign in process was smooth, that we got a great unit, and welcomed us back to Long Beach with a smile!!! Thank you for having such a great person working there!!!
Jaime and Tina are first rate! Excellent experience and very professional! Thanks!
Tina and staff are extremely customer-focused, professional and thorough. We are pleased with the level of service we received and will surely refer them to family and friends.
Great people. Robyn and Tina are the best.
Tina, Robyn and Cathy were great problem solvers above the rest. Was a pleasant visit.
Tina and whole staff the real public expert will recomend family and friends for future moves.
Tina is a rockstar! Customer Service is 100%. Cherie and Cathy are awesome as well!
GREAT GREAT CUSTOMER SERVICE! TINA, CHERIE, AND CATHY GREAT GREAT PEOPLE
Tina, Ken and Cathy are fabulous! They remember us and are always very helpful. All the areas are clean and neat. They get 2 thumbs up!
Tina and folks did a great job. Clean and professional and kind.
Awesome service by Tina and crew!!!
I wish I could give zero stars!!! I paid my balance..Mind you everyone in my family is on the lease and they still said the person that actually signed the lease had to be there with a new lock! WHAT A JOKE!!!! AVOID THIS LOCATION AT ALL COST! And the rep that helped me was a rude, obnoxious rep with an attitude.
Since I've been doing businesswith the agents at this storage I've been relieved from pain and stress. All of the folks that work at the Cherry Public Stoarge are there to do business yet help the customer. I would RATE then 5 stars. Tony, Tina, Ash,
This was my first time renting a storage space. I didn't know what to expect. Tina was on hand, friendly, professional, knowledgeable, helpful and patient. The customer service Toneo/Antonio ( not sure of how to spell his name) was more than I expected. This facility exceeded this customers expectations. I loved it.
The worker's were incredibly helpful, especially Tanesha! She made sure we got the best bang for our buck and was kind and courteous beyond what was necessaryhe dollies were a breath of fresh air after 3 days of loading. I am really glad we chose this Public Storage and will be sure to recommend it to my friends. All in all, it was a great experience
Tina and Robin Jorge have been very helpful to me at this location I'm very happy
I have been very happy with my supplies. The employees Robyn and Jorge have been very helpful to me.
Tina was extremely helpful getting my new storage unit and transfer from a smaller to a larger space. Thank you Tina!!
Tina is great. amazing cust service. we love her
It has been great. Tina, Arturo & Demitry have provided EXCELLENT service. Tina is leading a great team, teaching/showing the new staff how it's done RIGHT. They're all professional & courteous and very patient. This is my second time renting from Public Storage. Sarah, who works at the traffic circle facility recommended to carson/cherry Ave facility, is also SUPER and a great person providing the same quality of professionalism. Public Storage has a GREAT STAFF! Tina & Sarah both are AMAZING assets to the company. BUT, the only negative is that, there is no coffee. I love coffee. Coffee would be great. Good gourmet coffee. But, I'll live. Thanks guys.
Excellent service. Moving is very stressful and they've been very helpful to us. Kudos to Tina, Dimitri, Tony and Arturo. Thank you very much.
Outstanding facility :-) Tina is a great manager. Thanks for all the help.
Great customer service
Very clean and well kept facility. Tina, Tony, Demetri are awesome!! Highly recommended 👍🏾
Everyone was really helpful especially Robyn and Tina. The process was quick and easy and I feel like they helped me get the right space I needed for a good price. The customer service is excellent, I look forward to renting.
Convenient location Great customer service Courteous staff Clean facilities. Tina and the team at that location are Amazing. Highly recommended. Thank you
Friendly Staff, and Safe Environment.
Awesome temperature control, CLEAN, curteous staff. Tina the manager is great!
Customer service was great! Very helpful.
I have been a tenant at the facility on Cherry for a long time. Tina is very efficient and nice. The team there is very good too. Great energy team Cherry! Highly recommend this facility.
I'm a nine and a half year veteran did five years over seas never felt as bad as I did when I went to rent a storage place it started when we walked in I guess people cant tell your black on the phone and then it went to my lock was too big a standard master lock he then told me I could by one from ppublic storage I asked how much he replyed 20 dollars l said ill go get one it went sour from there fu public storage ill go where black money is exceptedIf you're gay and white, you get a unit. If you're Black and straight don't get a unit.
I rented a med size unit a couple months ago and access to my stuff is ideal. My drive up unit is perfect for my needs and entry access hours are very convenient. Tina, whose extremely friendly, does a great job here and goes above and beyond the "call of duty" when it comes to keeping the place looking clean and presentable. I'd recommend this facility to anyone needing temporary storage space.
I normally don't like to write up reviews but this facility is extremely clean and the customer service is excellent. I have come in late at night and early in the morning and I have always feel secure.
Cynthia and Tina were very helpful and pleasant! Happy to have a space here!
This facility is very claen and well maintained. Tina, Cynthia and Tonio are an amazing team. Highly recommended :-)
Tina and Julie were very kind and helpful
My experience was very good she is very aware of what she knows and does not know, considering she is new.
Tina Tanesha Robyn and Walt were very nice and helpful thanks a lot for all your help.
Tanaka and Robyn are very helpful trainees that's for all the help.
Came into Ps on Cherry Ave in Long Beach. The experiance was excellent. Tina greeted me with a smile and walked me through the entire process of the rental. Tina and her team Walter, Roybn and Tanisha are amazing. Highly recommended.
Tina, Andrea, and Cynthia was so helpful and awesome!!! Thanks so much for your help! 😀👍
Tina was amazing and help me through everything
Tina was so extremely helpful today, along with the other girls in the office. Everyone was so friendly and welcoming, made the process very easy and quick.
Tina, Cynthia and Keyana are a exceptional rewarding team. Coming here for nearly 4 years the energy has shifted to such a positive experience this is a excellent team to experience as a baby boomer!
I love my gurls Tina the property manager and all the sweet ladies Cindy and Keyana are wonderful and last but not least Juan is a sweetheart for helping with that u haul..They are a blessing to me I must say.Look boos I did it.
Cynthia and Chris was a wonderful today as I made made my monthly payment... Thanks you guys
Tina, Marcus, and Aja ROCK!!
Service was awesome. Marcus & Tina were of great help. Everything was explained ND understood. I definitely recommend Public Storage here on Cherry Ave. Prices are fair and property is very clean. They also have new cylinder locks which makes storing your property that more confident.
Brittiania really took the stress out of renting a storage locker for me and my boyfriend. We were in and out in no time and she found the perfect size for me. The location is very conveniently located and I am very pleased with the entire experience.
We absolutely enjoy our storage experience here. We've have had many storages...all of them Public Storages and by far this storage is the very best. The staff is wonderful...Aja was the employee who rented us our unit and she is one of the friendliest, most helpful people to deal with. Actually, everyone here is friendly and helpful. And the premises is cleaner than most. My only complaint is the drinking fountain...it needs fixed. Sincerely, Lisa Evans.
Awesome service, no problems what's so ever. Danny is great with any questions or help..no complains!!
Cynthia and Aaron have awesome customer service. They are so nice and make my stay with ps easy as possible.
Kimberly was awesome! Made me feel welcome at the Public Storage in Long Beach considering the circumstances why I have to utilize a storage unit in the first place. I highly recommend this establishment.
Super awesome! Aja is a real sweetheart and was very professional. This public storage is how they should all be. Kimberly was also very nice. Generally pleasant experience.
Kimberly was very helpful helping me find a storage that was perfect and she was very friendly would recommend. This place
kimberly and aja was awesome they have excellent customer service i love this place i will definitely recommend this place for storage
Aja, Kim, and jasmine opened and helped us immediately. Thanks for keeping our stuff safe
Wonderful customer service! Alejandra and Jenelle we're awesome! Definitely recommend!
Always a wonderful friendly staff. Very cordial and service with a smile. Jenelle... a true gem for this company.
Jenelle was efficient, friendly and great. She answered all my questions and had me out of there quickly with the exact storage unit I needed. Thanks.
Thank you Jenelle for you continue enthusiastic customer service. I hate going to pay that bill each month, but you always make it more pleasant!!!! I look forward to talking to you each month!!! Keep up the good work!!!
Alejandra and Dominick were great at helping me find the right unit. I am glad I made the right choice by choosing public storage thanks guys 😉👍
The staff are always so refreshingly friendly when I go to that location.
Everything worked out perfectly. Friendly workers and helpful
We use Public Storage for our excess inventory and equipment and the facility is great. Janelle the manager is a true professional and helped us on several logistics and billing questions.
Aja and Dominick are very helpful and have great customer service.
Alejandra and Aja helped me get the exact unit I needed. Great customer service too. Thanks again guys😃
Needed a storage to fit our needs and thankfully alejandra helped my husband find just what we needed. Great service and very polite. Will definitely recommend public storage to my friends and family.
Great and fast friendly service. Jenelle was professional and helpfully thanks......
I lock myself out and leave my boxes upstairs and they are really nice about it. 😀
My experience at this facility was fantastic. From the day I rented the unit I found the staff to be very friendly, accommodating and efficient. The manager, Jenelle, and the entire staff were always willing to go the extra mile to ensure customer satisfaction. The facility was kept clean and well maintained. I had a climate controlled unit and there was never a problem. I would highly recommend this facility.
Great customer service, clean facility, and good location. I would recommend.
So Janelle was a huge help to my girlfriend and I, she showed us the space before we wasted any money purchasing something too small. We got to the unit & of course we needed a bigger one... She was quick to find us a unit right off the elevator & we were in & out wit the 2 carts Janelle lent us. Must say that was the easiest part of our move. We thank you.
I first went online to reserve a unit, Aja called me the next morning and was very helpful in getting a unit in the area I prefer, upon arriving, I realized that I needed to change my request once again. Janelle was very helpful, knowledgeable and friendly in showing me all of my options and making sure I was completely set-up and ready to go. I would suggest going to this storage facility for its cleanliness, easy access, and very friendly staff.
I love how Jenelle knows my name I knew it from day one it's nice working with people that are smart thank you
Thanks Jenelle and Aja for your excellent customer service! You both always are so helpful in answering my questions and concerns. Keep up the good work!!
I totally recomend Public Storage on Cherry & Carson. I experienced fabulous customer service with Dominick and Aja they are very helpful and knowledgeable with all aspects of their company.
The Front desk staff is always very nice and location is clean , im renting 10/15 space the price is always going up . I never receive anything more as a long term customer that has been their longer than 2 years? Public Storage is the most expensive Storage Place in the area, and their is nothing special about from others storage places plus the prices are half the amount i'm paying at this time?? I have concern about my furture with Public Storage location off Cherry Avenure?
Mike is super awesome!!! Thanks for all your help!! Love this place!
Mike was quick and to the poinr. Excellent communicator.
She was very knowledgeable, courteous and nice...definitely recommend this location...
It's always very clean! Very good customer service! Always very helpful and professional. Today Dominick & Andrew went out of their way to help me! I have been at this facility off and on for many years. It's a safe environment and a very convenient location. Thanks again for all you guys do!!!! Also I forgot to mention just how friendly and professional Jenelle is. She always says hello and knows me by name, so it always make me feel very welcome. She always go's above and beyond great customer service. Thanks again for all that you do to make this a great place to store my extra stuff!!!
I have been a customer for the last 3 years. Janelle, always greets me by my first name. It makes a difference. Thanks Janelle for outstanding customer service.
They offer a promo price and then raise the price every 6 months to a year.
Mike was very helpful n very polite such a great help to me great worker
Absolutely the best service! Jenelle is excellent! She was able to handle showing and renting space with only a minimum amount of pre-notification. She is very pleasant and upbeat. What a pleasure it was to deal with her in setting up a storage unit. I recommend this Public Storage location and I also definitely recommend that you deal with Jenelle whenever you go to this location.
Mike and Sam were in good help and reliable :-)
I have nothing but good things to say about my experience here. My storage is an active locker for my three businesses, I am grateful to have such a convenient location as I often need to exchange equipment between jobs. The staff is always a pleasure to speak with in person & on the phone, polite and helpful. I intend to use this facility for years to come!
Awesome service, and everything else. Thts all i can say.. U cnt really say much when everything is right. Two thumbs up
They help me on my later fee mike is a good person
Mike and Viri were very helpful and friendly. Very professional and prompt! Thank you guys!
Professional and courteous service always offered by Dominick and entire staff...He is very friendly and always helpful !!!
Awesome customer service from Dominick. Aja and cynthia. Always the best.
Friendly staff. Dominic is awesome! !!!!!
Love this location and all the employes that work there. I have rented storage from here before and have always had a pleasant experience. I would highly recommend this location.
This was my first time using public storage. I found Asia and Dominick to be very friendly and helpful, which made my experience a great one. Every time I visit (which is frequent) I am greeted in the same manner. I would recommend this facility to anyone.
Dominick and Aja are the GREATEST! They are friendly and extremely helpful! THANKS a million!
Helped a friend move some stuff into this place. The staff were all really helpful and friendly, and it's nice being able to drive right up to your unit instead of having to struggle with a freight elevator like you do in the high rise storage center.
I've been storing my things here for the past 2 years. Never had a problem with the staff or the facility. Staff is very professional. Facility is clean.
Great customer service, clean lockers safe environment dominick and aja are the best! Super friendly!
Tiana was very helpful with helping me set up with my storage unit. Then two weeks later i had to move to a larger size storage unit and again she helped me with the transfer. Tiana is very knowledgeable and is indeed an asset to the Public Storage company.
Been a customer for over a year and have had a pleasant customer service experience always at the front desk. My unit is clean and have had no problems with leaking, etc. I have moved into three different units and all have been a pleasant experience. I feel safe and secure when I go there, which to me is most important. I would recommend this location to many.
Having leased business space from PS Business Park in Signal Hill, when I needed storage space I have been leasing at this facility for seven years now. Having owned two photography studios for over 40 years, I have had the opportunity to deal with hundreds or more of sales personal, technicians, customer service reps etc: To be honest many if not most are and were totally unqualified for their position. It is an absolute pleasure and rewarding experience to deal with Jenelle at PS on Cherry Ave. in Long Beach. Her complete professionalism, knowledge of product, friendly attitude and total demeanor at assisting with questions make her a very definite asset to PS. I hope you will pass this on to her. Thank You, Dean Lester
I have used other Public Storage locations, but this particular location has impressed me with its professionalism, customer service representation, and services. I have had a storage space here for over two years. Jenelle, Asia and others are the point people who know you by your name. It is their professional, pristine and honoring customer service, a that convince me the long drive over to store excessive property is well worth the commute.
Terrific place to put furniture and household goods in for storage....been a customer for over a year...clean facility; friendly and helpful staff ( worked with Asia, Jenelle and Judy) process was quick and efficient; good deals with the rates; booked online and got the online rate... Great job staff at this site....:) Thank You...
Super clean facility, friendly and helpful staff (I worked with Asia and Jenelle), easy process! I reserved my space online last night and, when I got there this morning at 9:30AM, the staff was there to greet me with smiling faces. They had my reservation in their system; we went to look at the unit; and, by 10AM, I had all the paperwork completed, keys in my hand. It's just about 11:30AM and I am well on the way to moving in. Thank you!
really disappointing with the service, if you're not careful they will steal your stuff or sell them, specially the fat blonde manager, it seems like she owns the place & she is really shady!