Public Storage Self-Storage Units at 1155 Providence Road, Brandon, FL
1155 Providence Road Brandon, FL 33511
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Car Storage
- Climate Control Storage
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
4'x5'Online only price$ 37/moSmall 4'x5'
$ 37/mo $49Best Price Label
- Climate Controlled
- Inside unit
4'x4'Online only price$ 52/moSmall 4'x4'
$ 52/mo $76Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
5'x10'Online only price$ 70/moSmall 5'x10'
$ 70/mo $93Best Price Label
- Inside unit
- 1st Floor
5'x10'Online only price$ 78/moSmall 5'x10'
$ 78/mo $104Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 115/moMedium 10'x10'
$ 115/mo $153Best Price Label
- Inside unit
- 1st Floor
8'x10'Online only price$ 130/moMedium 8'x10'
$ 130/mo $173Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
20'x8'Online only price$ 132/moLarge 20'x8'
$ 132/mo $192Best Price Label
- Outside unit
- Drive-up access
10'x10'Online only price$ 136/moMedium 10'x10'
$ 136/mo $181Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
8'x11'Online only price$ 148/moMedium 8'x11'
$ 148/mo $198Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
10'x15'Online only price$ 160/moLarge 10'x15'
$ 160/mo $230Best Price Label
- Outside unit
- 24 Hour access
12'x15'Online only price$ 172/moLarge 12'x15'
$ 172/mo $230Best Price Label
- Outside unit
- Drive-up access
10'x25'Online only price$ 178/moLarge 10'x25'
$ 178/mo $256Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 201/moLarge 10'x20'
$ 201/mo $268Best Price Label2 unit left!
- Outside unit
- Drive-up access
12'x25'Online only price$ 220/moLarge 12'x25'
$ 220/mo $318Best Price Label
- Outside unit
- Drive-up access
10'x20'Online only price$ 281/moLarge 10'x20'
$ 281/mo $374Best Price Label
- Climate Controlled
- Inside unit
- 1st Floor
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
Nearby Self-Storage Locations
Self Storage Near
1010 W Lumsden Road
Brandon FL 33511
Self Storage Near
1351 West Brandon Blvd
Brandon FL 33511
Self Storage Near
1007 E Brandon Blvd
Brandon FL 33511
Self Storage Near
6940 N 56th Street
Tampa FL 33617
Self-Storage Near Brandon
Resources from the Help Center
If you've never rented self storage before, we're here to help.
Once you've found the right storage unit, you can lock in your price by making a free reservation.
Your storage needs are unique. Find out which features and amenities are right for you.
Here's what you need to know to make the process as smooth as possible.
See what fits in different storage unit sizes
Brandon Storage Units Near I-75
Brandon Public Storage offers cheap self storage and excellent customer service in a convenient location, just east of Interstate 75.
Just south of the intersection between Providence Road and Causeway Boulevard/Lumsden Road, the storage options at this facility consist of indoor storage units, outdoor storage units and climate controlled storage units, all in varying sizes.
This facility is a short distance from I-75, U.S. 301 and Brandon Boulevard, making it an easily accessible location for customers from any direction in town.
In addition to a property manager who lives on site, other storage amenities at this location include storage locker rentals for smaller items and drive-up, enclosed storage units big enough for car storage or truck storage.
For families near Mintz Elementary School, there's no need to keep putting off that heavy-duty decluttering project at home. Grab a 10x20 storage unit to hold some old furniture, boxes of old clothes, a spare TV, bookcase, dresser and other bulky household items.
For businesses getting tight on space around the Westfield Brandon Mall, a 10x30 storage unit can easily open things up around the office by storing boxes, crates and pallets of merchandise, supplies or equipment just a few minutes from the workplace.
The Brandon community has seen rapid growth over the past few decades, especially after Interstate 75 opened up in the 1980s, allowing for easy access from the Tampa-St. Petersburg-Clearwater metropolitan area. As new families and new businesses continue to move to Brandon, Public Storage looks forward to helping residential and commercial storage customers alleviate their needs for extra storage space.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 646)
Kathy and Grace was so awesome helping me look the right size storage. Mary Thomas
I highly recommend this spot just off of the crosstown and off the i-4 Brian and Grace and Kathy helped tremendously with the automatic pay The phone g in using it to unlock the gate and just made the process very easy highly recommend.
The worker that was there Brian was very understandable and polite asweing all the questions I have.thank you
Just want to say thank you Brian for your great customer service and helping me find a good unit. Much appreciated.
I would like to thank Brian for his help today.
Brian and Grace was very professional and friendly the service was easy and fast
GRACE and Felicia were Outstanding in assessing me with my needs, thank you.
Grace is extremely knowledgeable and helpful!!!! She maybe me feel excited about being a public storage customer!
Great service from Grace and Julie they did a great service here. Does Publix dirt storage?
This location is infested with roaches and so much more. Their customer service is horrible. If you make a payment at another location, they can’t see your payment over there and they will auction your unit off even though you made a payment and all of your belongings will be infested with roaches.
Great service! Wende was very nice.
Great service, Thanks Wende
Do you have a parking for car?
Moving anything isn't fun. I must say thank you too Derek for your warm welcome, professionalism and patience. I must say you made my visit a good one.
Grace was so kind and patient she did a great job! Thank you so much for your help ❤️
I started renting here a couple years ago and over that time rent has risen from around $120/mo to nearly $180/mo. I don't understand what qualifies the increase, the facilities don't appear to have been upgraded over this time. It's not the worst place and some of the units are climate controlled. Gates are automatic with remote access through the app. If you can afford to rent here it may be worth it, but most of us probably can't. I can't imagine what these people are making with their pricing.
Exelente servicio , recomiendo el lugar a otras personas . gracias a Grace por ser tan amable.
I love this location Grace is so nice and helpful and always takes care of me :)
Karla was so helpful I was looking for a storage unit to put away my kids old stuff and she shared that she just had her first baby it was the most pleasant conversation I’ve had while looking for storage units that are compatible with my budget
Karla was really helpful and worked with me and my budget to find the best option for me
Great experience with Grace and Ashley huge. Help very friendly😊
Ashley & Grace were so helpful. Very friendly & courteous and helpful.
Grace and Crystal are two exemplary workers at the Public Storage on Providence in Brandon, Fl. They have gone above and beyond with making sure my experience with them was thorough and with ease. I most definitely recommend using this facility (Did I mention it was extremely CLEAN).
Really good service! :) Jacob was really cool! 5 stars
Grace was always super helpful from the day I moved in till today moving out! Highly recommended!
Grace & Jacob helped me out. They were both gracious, helpful, informative and worked with me as I was in a rush to move and the weather wasn’t the best. We had our furniture in a 10 x 10 unit for over 2 years and it was just like new. With no bugs, no weather or rain damage.
Jennifer and Jake were a tremendous, great service!
Jeniffer and Jake were amazing! Very understanding and patient with me.
Good customer service great service Grace was great !!!
Karima was so helpful she called her coworker Ashley an she helped her along the way she was awesome
I am currently going through a nightmare of a move and Grace provided outstanding service and advice during this stressful time. Highly recommend this Public Storage!
I recommend this public storage to anyone that needs a storage facility to store your belongings. Grace is awesome. She attended me to the fullest and made things happen. This public storage is where you want to store ay. Thanks Grace for the wonderful experience. 5⭐️
Overall best customer service I've had in awhile grace help me and my father to get a unit explained everything perfectly
I want to thanks deeply Grace at your office administration. She gave me the best advice in creating the account online and making sure I have the right rented place. Thank you
Grace was AMAZING during my experience renting from public storage! I will be renting from public storage again and that is due to the great service provided by Ms Grace! Thank you public storage and most importantly a huge thanks to Grace for making this such an amazing experience!
Location on Providence Road
Excellent experience, Lori and Grace treat me very professional, will come back again thank you guy's
Thank you Ms. Grace for the great service you provided me with today in helping me reduce my rate. Times are hard right now in the economy and I am blessed to know a business willing to help their customers instead of taking the opportunity to take more through greed. God see's and will bless you for your good deeds. Thank you for your time and service and God wants you to know that He loves you! Proverbs 15:3 The eyes of the Lord are in every place, beholding the evil and the good.
Grace was very helpful in my visit today I appreciated the smiles and all the information you offered will be back to see you! Thank you!
Grace is awesome. If you have any storage needs look her up in Valrico.
Grace has been amazing and has helped us out with everything we needed
Grace has been great with helping me get settled here in Brandon. Providing a great Place store my things, it’s been a wonderful experience
Rich was in training but he was amazing and grace eas guiding him. They search for my options to save money and that amazing. THANK YOU FOR MAKING OUR FIRST TIME GREAT! 🌟🌟🌟🌟🌟☑️
Clean and safe, would recommend. Megan and grace are awesome!
Grace was so welcoming upon my last day, although it was her first time meeting me in person. We spoke on the phone once or twice, but her great personality never changed. Thanks for giving me a wonderfully awesome experience in my 90 days with Public Storage.
When I deliver my rent check every month, Grace is professional; yet greets me in a friendly manner. She's always ready to assist when I have a problem either with my account or a service that Public Storage supplies.
After 6 months my unit went up almost a $100. due to the pandemic. It's now $190. per month. Not what I signed up for. My father passed during covid & I wanted some of my parents furniture. Because of covid we haven't been able to bury my dad. Now I have to rent a truck quickly, travel over 2,ooo miles and miss my fathers burial ceremony. Thanks!
Grace was very helpful she works at the front desk. She shows great character and customer service
Grace was very courteous and helpful to me and there should be lots more employees like her. I will gladly recommend a lot of people.
Grace & sylvie provided the most excellent,courteous and professional service that i've had since coming to the state of florida...thank you ladies...
Grace and Kelsey are beyond fabulous! They were both very friendly and professional. They made My Day!!! Thank-You Thank-You Thank-You
Megan service was great. She was so helpful
GRACE is my HERO! She went above and beyond to help me secure a unit in the size I need! She was SO patient, kind and understanding! I was really freaking out over something and she was just beyond amazing. Words cannot express how much I appreciate her! She was absolutely my saving Grace today!! Pun totally intended!! THANK YOU, GRACE!!!!
Ms. Grace helped me. She was extremely patient and kind and even made sure that I was able to find a reasonable storage. I would recommend anyone to come to this storage for their services.
Grace was exceptional..She was very knowledgeable and made some great recommendations which allowed us to pick the perfect sized storage unit. I've been a customer here for 6 years! Ask for Grace! She's awesome and so are the other associates at this location!
very professional. grace is very helpful!
Grace is amazing! She always takes care of me whenever I come in. I always feel very welcomed here whenever I come in!
Amber & Grace are excellent. I went in to resolve an issue to change the space and they both are excellent team members. They are very professional, courteous, personable and friendly. They listened and was concerned about my issue and made sure that I left satisfied. I left knowing, Public Storage has 2 more great assets. They reminded me of Robert, he was one of the best. I enjoyed seeing him every time I came along his reminder calls.
My storage rates have gone up twice in the past 10 months. Spoke with onsite manager Grace and she provided me with excellent service to help resolve this issue in a timely manner.
The experience was fantastic very good costumer service! Ian was so awesome!!!
Hi this is Isreal simmons I just rented a unit at public storage the Property manager Grace M she is the best I had no problems she is friendly kind and. Very professional I would recommend her to anybody. So if you need a unit come and see Grace.M
Grace provided exceptional customer service, explained everything clearly and provided all the assurances and information we needed. The facility was very professional and secure. Many thanks Grace! Because of your assistance, we have full confidence in Public Storage!
Grace and Zee were great!
Grace and Andrea are awesome!! Super friendly and very knowledgeable!! They provided me an excellent customer service I could ever ask!! Would definitely recommend anyone to use public storage. God bless you guys and hope you and your family have a great Thanksgiving!!
Grace and bre are awesome very informative. Great customer service. Highly recommend
Grace and Bre are polite, professional and extremely helpful! Moving is already stressful and I appreciate their quick service and help when the eRental system messed my reservation up! Thank you!!!!
Grace provided excellent customer service. Would definitely recommend anyone to use public storage
Victoria and Grace were great at public storage. Sad to leave unfortunately the location didn’t have 24hour access. Left for a competitor that offered it.
Thank you for great service (grace & Victoria )
Thank you Grace and Victoria your very sweet
Grace and Nysa did a GREAT JOB! Moving is stressful and they helped a great deal!!!!
I've been at the storage unit for 2 months and grace has been amazing people need to come out and check her out
Great place staff is wonderful price is fair
Outdoor units are ridiculously expensive considering there's no power outlets, no water, no interior lighting, no climate control, no trash receptacles(the lone dumpster was locked shut), mud with smelly, stagnant water and the units are not sealed from rodent infestation. As much as this facility is pulling in, they need to do a better job. If not for the helpful staff, this would've been a 1-star review.
Always friendly and courteous but most importantly love the convenience of location to my residence.
Great job “ great job “ 😊
Great service,thank Grace
Lisa and Grace did a great job with excellent customer service. Definitely a great experience.
My experience with Public Storage I find that the Personnel in there have been very polite very experienced professional and I will recommend them to anyone especially Grace she's my favorite I will recommend everybody here as a matter of fact I am using you guys again this month thank you for taking care of my equipment and it's a pleasure doing business with you
This is one of my favorite storage places, they are good with working with you on showing you good storage space. They're also good at helping you get setup with your mobile storage app. Thank you Grace,
Was in need of immediate assistance and these ladies Grace and Diane went above and beyond to make sure my needs were met. Thank you guys so much. I highly recommend this storage.
Grace and Wendy were very helpful and friendly! Also rent is reasonable and the units are nice and weatherproof. Definitely recommend! 😊
Nice,friendly service!! Wendy and Grace were awesome!! Not only did they help me check in quickly, they also assisted me with chair service due to my broken leg. I always use public storage on Providence Road because of their great customer service!!
Grace and Angel just provided me the best service any customer could EVER ask for. My key broke off inside of my lock. They brought skill, experience, and determination to the fight. I was about to call a locksmith when they were able to pull the key out. They saved me time, money, and a headache by helping me out through this ordeal. They are the best. Promote expeditiously!!!
Great place to store your things. Grace was the best!!!
Came in the office to confirm and finalize my online reservation. Service was excellent and streamlined. Office was clean and tidy. Meredith was friendly, informative, and walked me through the app access. A++
Muy buen servicio .. me ayudaron desde el principio al final y rapido . Gracia Grace
Grace was very friendly and able to help me out with storing my items, highly appreciated her help!
Grace was exceptionally helpful. She answered all of my questions, and had a smile on her face the entire time.
This is my second time going with Public Storage, and I have to say that this climate controlled unit is much nicer. Also I went with 5 by 10 and have so much room to add more while I work on getting my own place. The one thing that I would advise this company to do, however, is to remove the ad for "$1 moves you in". Once again I was denied the offer, this time with a different excuse about it having to be a certain unit in order to qualify for that promo. Just because mine isn't the most grand unit of them all doesn't mean that I shouldn't be entitled to the promo. Other than that, though, the staff is super friendly and helpful.
Amazing customer service! Grace is a blessing!!
Grace did a wonderful job of helping us through every step and giving us every piece of information that we needed. She also brought to my attention a job opportunities that I am more than happy to have heard about. Thank you so much for your service 😁
Grace Service was great and fast and she helped me to the fullest secure my things safely.
Grace is awesome. She has always gonna outa her way to take care of me. I’ve had a storage unit for 2 years and Public Storage here on Providence Rd has been great.
Very professional and friendly willing to help
Grace took great of us for the last 4 year. Great service.
Muy buen servicio muy amables
Silvy and Megan did a great job making sure I was taken care of. They had great knowledge and provide perfect service overall!!!
Grace me ayudó más mejor que otra pudiera. Goze y también ella me hizo tener un buen tiempo. Me podía dar bien servicio al cliente y también habla español. Ella es muy bonita .
My experience with Grace today has been wonderful. She’s was wonderful, professional, and very helpful. Definitely recommend
Went into the office and spoke with Anessa. She was extremely helpful. Very professional. She had all the detailed information I was looking for. Great experience.
Great experience! Grace was efficient and helpful during the process. True to her name, when some changes came up, she was patient and walked us through the process. We ended up with the perfect unit. Very pleased!
Malik was in training for his position at Public Storage and you wouldn’t even know it! He did a smooth job and explained everything well to me! Grace was helping him and she was patient and kind and very helpful!
Yo recomiendo este public store mucho grace y Malik muy buenos funcionarios ellos van contigo mano a mano contestando todas pregunta que tengas vengan aquí los acomodan con mucha cortesías gracias public store por todo 😃
I have been with public storage now for a few months and have to say that Everytime I go to the office or call to inquire about something Grace is always a pleasure to speak with she really goes above and beyond to make sure that everything is understood and I have to say she is by far the best customer relations person I've dealt with in the past few years! She really is a keeper!
My experience with Grace was amazing as always. Anytime I need a storage I’d always come here and she is always provided excellent customer service. Grace is so amazing and I’m so glad that have met her. You didn’t make the wrong choice when you hired her. She should get a raise because when I come she always has the same attitude which is always positive and she never changes. She has always been one way with me and if you ever decide to get a storage make sure you go see Grave because she is the best of the best!!!!💪🏾😇❤️
Grace is absolutely great, would definitely recommend!
Great location, easy in and out.
Grace & Na’Tasha are the best 💙
Natasha and Grace were the best!!!!
Natasha and Grace helped us very well. I recommend them!
Grace and Natasha where excellent I had an amazing experience
I had rented a storage unit from Grace and she was very helpful and nice and friendly. Grace was very great and she's a people person I would request this storage to anyone in need.
Grace was wonderful i recommend people to check that place out great locate and great people over all.
Jennifer is awesome, she is such a good customer service staff. I went there a few days ago and she was so professional and attentive to my concerns. Grace is awesome too as a manager.
Extremely good service. Jennifer, and Grace was very nice. The service was extremely good and fast!!
Jennifer was very helpful today. I reserved a unit online but it too small for my items. She helped me me find the right unit for my items and it was perfect. Not too big and not to small!
Been here for 20 years plus nice people in the office. Its clean and safe
Yo this place is what everyone need!! And top notch customer service from Grace! We had the NE corridor connection from the start. Any transplants to this area need to ask for her!
Jennifer and grace are awesome. I would definitely recommend this location
Great people to do business with ! Grace !
Nessa was amazing in making my moving experience worry free!! Would highly recommend
Can I close my storage on line?
Real friendly people
Grace was amazing. Very knowledgeable and helpful. Definitely recommend
See previous post
I needed a place to store few items and started searching the Brandon area There are about a dozen and I visited most of them. Online is popular way to search but I like old fashioned face to face so I can see who I'm dealing with. Jennifer was very courteous, knowledgeable, professional and made me feel comfortable about who's watching my stuff There was a small problem but she quickly solved and I had my space ready to be filled in a short time. I am happy and satisfied with Public Storage and you will be also. Thanks
Thank you for your outstanding customer service. Jessica and Grace definitely we’re able to help me efficiently without a hassle and a smile. Thank you for making a hard situation I’m my life easier !!!!
Jessica and Grace did a great job and very professional
Jessica was very professional and help me with me my move and find the storage I needed fast thanks Jessica....
Grace was a excellent agent at public storage very resourceful
I've had a unit at this location for a very extended period of time. Last month, I received a notice that my rent would be increased on Oct 1st. I wasn't happy about it for a couple of reasons. With the current pandemic and so many people out of work, myself included, it simply is not a good time to raise rents and rates for anything. I called the location, spoke with Grace who told me she would contact the district manager or whoever was the next step up to see if the rate increase could be postponed. In less than 24 hours I had a reply that the rate would remain the same for now. So this is a big thank you to Grace not only for being so helpful and caring but for being the type of manager more companies need to employ.
Thanks Jennifer you was a blessing yesterday I really appreciate it
Friendly staff, but over priced.
Grace, Nessa, Victoria was very helpful and polite. Very knowledgeable and caring about the customers and their job.
Grace, got down to business. She looked out for me.
Grace and Victoria were amazing!!! I highly recommend them. They were very friendly and attentive!!!
Victoria provides great service to me and help me get the right unit for my things!
Jessica was great.
The experience was so nice! Nessa and the girls in the office were super sweet and helped us out plenty! Offered things to keep our stuff safe and we were able to find a unit available today!
Grace was so helpful and friendly. The space was clean and easy to access.
Jennifer was extremely helpful and very thorough. Facility is excellent! Highly recommend.
Dow Great service !!!
Grace was very helpful. She asked questions on the contents that I owned and gave me different options to help protect my stuff for storage.
Grace was so wonderful and helpful in assisting us today. I really appreciated her helping me understand all of my options as I have never previously rented a storage unit before.
The ladys tht work in the office r awesome.the literally saved my life.i really appreciate how they were able to help me
Grace is so amazing helped me out so much
Great place. Very nice staff, Grace was awesome.
Awesome customer service !!! They are ready to assist with EVERY detail to make things convenient for the customer.
I absolutely loved my experience with this location!!! Everyone was so helpful and cheerful. Awesome power team! They really made me smile and had great customer service! Ian, Jennifer, and Grace thank you all for helping me and making me smile that day!!!! Great job guys!!!!!!!
Jennifer, the Manager at this Public Storage made the process of renting an Unit, a very smooth one. She answered all my questions (which were many) professionally, but in a friendly way. I checked out the unit and it was exactly as promised. Payment for options were explained fully and clearly. I am very satisfied with the exchange and what to expect going forward. Thank you, Jennifer.
grace es muy amable hoy fui a botar la basura y tenia candado el zafacon y salio corriendo para abrirlo recomiendo este storage 100%
Jessica and Grace provided phenomenal customer service. Super friendly, fast service and helpful. This is my second time renting a storage. Great expierence
It was simple and fast recomend
Grace and Jessica in the office were great. The answered all of our questions and made sure we were getting the storage unit size that we were going to need. They were courteous and very friendly. Would recommend using this particular storage unit if i ever needed one again.
Jennifer, grace, Kayla wonderful experience highly recommend would give 10 stars out 5 if i could
Jennifer was very helpful and made my move in easy! Very friendly
Grace was such an amazing and selfless person! She always made sure to handle all of our belongings with care, maintaining at all times a professional and courteous attitude. It was a last minute decision to move elsewhere so the help was much appreciated.
Very helpful and good customer service
Grace was amazing so nice helped me every time I needed I totally recommend this particular storage for anyone who needs a place to store things. Thank u all especially Grace for all the help I received A++++ all the way.
Ian and Grace were amazing at helping get a storage suited to my needs. Thank you so much!!
Muy buena localización para las personas que hablan español hay una persona aqui que se llama grace muy buena y te va ayudar en todo lo que nececitas!!! Great customer services Recommend to rent here 10000%
Good and curteuos service. I would recommend this site for my friends.
Only one problem, you had to buy the lock for $20. It's the type of plug lock that only works in a type of storage unit. Non refundable, will not be back.
Excelente servicio Gracias Grace por todo!
I would recommend this storage facility to anybody the place is clean and the manager Grace is truly a professional customer friendly manager also are a very good location with a lot of space to drive a trailer.. come check them out ...
Customer service is amazing! Thank you Grace for taking the time and helping me with my storage needs. Megan also super job! No better place to rent your storage units!
Megan was very helpful and swift
Property is great and the management team is super helpful. Thank you ladies.
Website was a little confusing, so what I reserved was incorrect. But Danielle jumped in and handled it like a rockstar. She was very helpful, professional and friendly.
One of the most unkept facilities in the area, the gutter leaks water outside our door, front door is mildewed and missing paint from the gutter leaking. Rats everywhere, everything we own was chewed or covered in feces. Management is horrible and will lie to your face
SHAME ON YOU PUBLIC STORAGE!!!! IN THIS TIME OF CRISIS AND UNEMPLOYENT UP 10 FOLD YOU ARE NOT WILLING TO FORGIVE YOUR CUSTOMERS EVEN 1 MONTH OF SERVICE. TERRIBLE BUSINESS AND CUSTOMER SERVICE. NO EMPATHY WHATSSOEVER. VERY SAD
They will go through your stuff and take things out.
Grace es excelente! Los recomiendo 100%
I have storage there but will be taking out this week hopefully they have gone up from $89 to $110.36 in a little over a year. I told them when I got storage I couldn't afford to go over $100 needed to stay as low as possible . You can never find anyone there to ask questions
Megan was of great service, she broke everything down to me so easily. And was so nice! The propery looked very nice! Will definitely tell my family and friends to come here! Thank you Megan!
Dope! Shoutout Megan!
Megan did a great job with her explanations and the entire property looked well maintained.
Megan was awesome! She made everything run smooth. The property was clean and organized.
Worked with Megan and Grace. Good experience.
Great service Megan was very helpful. First time renting here.
My indoor storage unit flooded from the AC vent above my items Grace was great when I signed the paperwork but not so much when all me items were ruined from the above installation that overlapped each other in my unit No help was offered nor was any apology even at the tip of their tongue !!! And don't even get the insurance unless you have EVERY receipt , pictures, and where it came from because their insurance will fight you hand over fist not to pay you !!!
Meghan was very helpful and explained everything in detail.
Thanks to Danielle @ public storage for your help
Danielle assisted me today with my storage needs. Very helpful and friendly.
Great space clean and friendly staff. Grace in the front office was extremely helpful. Would recommend.
Megan was very helpful and friendly she made my experience very pleasurable I would def recommend this location to anyone who needs a storage.
Great service clean units
Great service Danielle and Grace gave me great service A+
My experience in public storage with Megan was absolutely fantastic she made everything easy and it just went seamless she explained everything to me clus some great job megan
Megan was very nice and professional. She explained everything very detail about the storage place ! Nice place !
Megan was a great help, property was great. We appreciate being able to get in quickly.
Tayla was wonderful help and the property is Beautiful
Tayla was a wonderful help and the property is beautiful
Tayla was very informative and helpful in finding the perfect storage unit for us. Highly recommend!
Megan is fast and friendly! Quick and painless storage rental! Very happy!
Megan is good person
Megan was amazing
Megan gives great service
Megan was very efficient and made my experience hassle free and quick
Megan was very informative and had great customer service.
Great experience renting storage. Thanks to the awesome staff. Megan is wonderful, excellent service!
Megan was great
Megan was great. Very helpful and professional
Megan was great, helped and told us about everything. Great women, very friendly, very Energetic with a positive attitude if I can get her a raise I would. Excellent customer service skills keep it up 🙂
Grace provided an easy but thorough experience. She made sure the space was the correct size for my needs and she made sure I had the correct accessories to keep my furniture safe while in storage.
Megan provided great customer service! 10 stars!
Megan was very helpful!
Megan was awesome and super helpful!
Megan is great! Took care of us quickly and professionally.
Megan was definitely A 5 Star Experience!!!
Megan was awesome!
Megan is the best very smooth transaction happy I chose public storage. Quick Update: Had a snafu on the unit size, Grace and Jason were very helpful resolving the issue. I now have a unit that is perfect for our family's storage needs. Thanks Grace and Jason!
Megan was very helpful.
Megan was very friendly, knowledgeable, and helpful with getting us set up with a storage unit!!
Good customer service.
Megan was very helpful and knowledgeable.
Megan was awesome and provided me with all the info I needed for my storage needs.
Great experience today. Jason was really awesome. Very nice, patient and very knowledgeable! Megan was also very frendly! Thank you Jason!!
Megan was excellent. Answered every question and provided us with all the knowledge we needed. Great service from Jason also!!!
A great job in showing and,explaining the storage unit.,5 stars to Megan for a job well done.
Jasonwas awesome and very helpful! Amazing service!
Megan provided my family with an amazing customer service that no one would truly offer. Thank you!
Megan and Grace were wonderful help. Thank you ladies for getting me set up.
Megan is awesome!
Megan and Jason are awesome!
Great service,very friendly and professional
Great customer experience, megan is phenomenal and very helpful
They are excellent at their job🥰We are back with them🙏😛😎
Thank you so much Jessica. You are awesome!!!!’
Very helpful staff and manager
Megan was very helpful!👍
Very friendly and helpful employees
Jessica and Grace have great service and we're very helpful
What amazing service! Francisco was soo helpful! Thank you soo much for all your help and courtesy!
Jessica and grace are the best ever . Thank you .
I just had a very great experience with your Rep Jessica. Very helpful and met my expectations. She is a great addition to your team.
Grace has been such a blessing to me and my four children, by being professional and friendly she has made it to where I feel like family and not just a customer!!!!!! Go Grace 🤗
the service was great no complaints grace and Jessica were great will recommend too friends and family
Francisco was very helpful and respectful.
Debi is very nice and very helpful
Francisco and Grace were very helpful and I would highly recommend this place if looking to store some stuff !
Megan was very friendly and friendly. Made moving in fast and easy!
Grace is AMAZING! Very easy process and above and beyond customer service. Happy I chose this location.
Morgan did a awesome job in serving me she very nice. I will refer others to this location.
Great customer service, Megan was of great assitance.. Clean property.
Francisco is awesome deserves a raise he was so helpful when I needed it most!!! Terrific staff all together everyone is helpful the place is clean secure and easy to get into and out of! So glad I stored my belongings here!!! I highly recommend
Great storage facility. Got excellent service from the manager Grace. I would recomend them.
Francisco was a huge help in picking out the right unit
Frank and Grace we’re Awesome!!!!
Ive been to alot of self storage units my time but this Public Storage on Providence Rd. in Brandon Fl. was out of this world professional clean and so helpful ..thank you Grace and Fransico..you both deserve a pay raise..ill be telling everyone i know to use these storage units
Fransico was very helpful
Francisco is awesome, so helpful and explained everything well. Thank u so much
Francisco and Grace were great. Very friendly and professional. I highly recommended this property for your storage needs.
Francisco is so professional and friendly
I am very pleased with the service I received at Public Storage. If you have the chance to have Francisco as your go-to man you’re in good hands! He is friendly, transparent and explains the entire process thoroughly making this process so much easier for me!
Francisco and grace 🇵🇷🇳🇱 provided me excellent service explain everything to me!
Grace was a pleasure to work with, I highly recommend using this location for all your storage needs
My name is charletta cook my husband Ronnie cook i just wanted to say we experience the best help and a wonderful storage. Thank you soooo much james and danielle you guys are a great😁😁
Grace is a wonderful employee she's very helpful, attentive, and patient. Need more people in the world like Grace.
Grace was great and very helpful. Id definitely be recommending to others
The gentleman who helped us Dylan was very helpful and knowledgeable.
So today I came in and met Dylan and Grace and they are the most amazing friendly pair they were awesome and took care of everything I needed.. definitely recommend this place to anyone that is need of a good storage place..
I love the customer service that was provided from Grace at this location the experience was marvelous I will go back there any time to do business
Dylan was a great help today ! Great energetic guy . He was able to help me choose the proper storage size for my house hold items ... See you guys soon😁😁😁
I loved my experience with Grace and Amy. i recommended this location.
I like the customer service here in Providence at public storage Grace and Dylan is one of a kind also a me I did a good job at assisting me to get my storage and I appreciate it
Dylan was the greatest help very nice to work with and did a amazing job look forward to coming back again thank you
Dylan and grace great customer service great people to work with. Dylan make sure he can help you get into a storage he goes above and beyond.
Dylan and Grace are awesome to work with. They are nice friendly and very knowledgeable.
I use them lovely manage. Will use again
Grace was wonderful and everything was easy to do online! She answered any questions I had and was very helpful!
I am renting here, and have done so at Public Storage before. I just wish their access times were later (and there were discounts for regular clients)!☺☺
Grace was very helpful. I'm an out of state traveller and they helped me tremendously. Above and beyond! Highly recommened!!
Grace and Dylan were awesome!!!! Great and friendly service!!! Would definitely recommend this location 🌞
Christran was extremely helpful with finding us the perfect storage unit. He was welcoming and informative especially because it was my first time renting a unit. I would definitely recommend friends and family to this location to receive great customer service as he provided!
Christian provided excellent service and made the sign up process quick and easy. Would definitely recommend.
Grace and Chris helped us with our moved in they were a great help to us. They moved us in really quick.
Grace, was absolutely amazing. The area is clean, very welcoming. If your looking for a space come here !!
If I ever need another storage, I will come straight to Public Storage on Providence Rd. Grace was awesome and very professional, James was also. Thank you!!
Wonderful customer service...Grace and Daniel were great in helping me .... Highly recommended for storage
Amy did a great job taking care of us. Thanks so much!
Great staff, Great Service , Good location Thank you Ladies
Great place friendly staff. Wonderful experince I would refer to everyone.
Good location and excellent staff. Thank you Grace.
Great facility for low prices. Manager of the site is very friendly and helpful!
Had a good experience getting my first storage unit. Danielle was very nice and helpful.
Grace and Danielle went over and above to help me even after I yelled at Grace (sorry grace) great place and prices.
Si recomendar a otros. Gracias por sus servicios
Grace has been a wonderful employee she help me with all my need concerning storage very polite lots of patience, all my need were meet Grace save me and my worries we need more people like Grace in this business
Grace was very helpful and educate me in everything I needed. It made the process smooth. I came from a long drive and it was very welcoming. I will highly recommend it!
Excelente servicio y muy eficiente. Gracias Grace
Great customer service from Grace. She makes the process so easy and I would recommend this storage place to my friends and family
Great service by Drenia!
I had the pleasure of being helped by James who was super helpful, friendly and funny. He helped me and explained everything during my visit there. I left feeling comfortable in knowing I made the right decision storing my belongings at this location..HIGHLY RECOMMENDED!! Thank you James !!!
Lichele was great, I am very satisfied!
I really enjoyed my visit Lichele was wonderful and very pleasant great service:)
Lichele was amazing and friendly. She made my moving experience easy. I will definitely recommend public storage.
Great service thank you ladies
I just started my lease last week and was well taken care of by Lichele thank you so much with all the information you have provuded me and as well as getting me settle in she has high energy and was very professional and awsome . thanks again Lichele
My units door wouldn't stay up and they charge by the month. I didn't stay for a month so no refund. I finally did get my refund. Thanks Public Storage.
The people are very nice here but they have mice! They chew up your stuff and go through your stored items. if you go in there in the evening you can hear them rattling around in other units. Yuck!
Today I had an excellent customer experience with Lichele at this facility. After phone tagging for a few days and then the weather delaying my check-in I was able to meet at the facility and wrap things up. She was very thorough and informative and answered all my questions. Friendly also because we shared our experiences about rental scams and Craigslist. I also met property manager Grace and she was just as nice and I'd recommend this particular Public Storage to any family or friend without hesitation.
Grace is awesome, extremely helpful
James was a perfect example of a good employee. He was well rounded and answer all my questions. He made my experience at the property great one.
I came into the store not really knowing what I needed. I had James help me. He was very helpful. When I was unsure he showed me the unit. Very professional and curtious. I will recommend him and this location to others who are looking.
James was absolutely professional and wonderful. The process was painless and he was very informative. He asked questions so that we could pick the best choice for a unit. When we were unsure he took us to the unit to make sure that we made the best choice. Thanks James!! I will definitely recommend it to friends and family.
Execellent customer service. Grace thank you for helping me with issues. good property, clean, secure good people.
Grace was great she was professional and courteous.. she was very helpful and sweet we will definitely come back again !
Great place, Grace the manager is awesome!!! I highly recommend location.
Great Customer Service! Grace is awesome
Love it price are great
Grace thank you for your great customer service, keep up the good work. Very clean location, good staff. I recommend this location and will use again.
Grace was great and I highly recommend Public Storage!
Long story short: rats/mice in at least one section. Had to throw away most of my things without compensation. Rented a storage unit for about one year. most of that time was fine. No issues. But when moving out of my storage unit I noticed rat feces and could smell urine in my unit. I went to the office and the woman informed me they were aware. She said sometimes people store dead animals for religious purposes in the units and it attracts rats. She also said I should have told her sooner and they could have moved my unit for free... if they were aware there was a rat infestation they should have called everyone in that section... how often do they think people visit storage units? The same day I was moving out I saw another couple moving their stuff out of the section across from me saying their stuff also smelled of rat urine/feces. The woman in the office informed me I could call the insurance company but the insurance they forced me to pay for to rent the unit pretty much doesn't cover anything. I was forced to throw away most of the belongings i had. DO NOT RENT HERE!
Great customer service Liche and Grace
Grace is awesome!
Great for anything
Service could not be any better lichele
Great place! I'm very pleased with the property, my unit and the front desk staff. Grace & Lichele are just wonderful, they have been a dream to work with! Thank you!
Grace and Lichele are "THE BEST" at Their jobs, they work tirelessly all day long. Always Curteous and Caring. THEY DESERVE AWARDS❣️❣️❣️❣️ I would DEFINITELY RECOMMEND This Location, and ANY Public Storage to anyone.
I've been at this location from 2013 . Great service..Grace and Lichele are excellent..Property and service are excellent..Will definitely recommend this facility to my friends and family.💕💕💕💕👍👍👍👍😀😀😀😀
Grqce & Lichele are awesome and always take care of me!
Grace was amazing and very informative! I felt comfortable about my rental. She took the time to discuss the details and was super friendly. Great girl all together and strong representative for this location.
The onsite employees were kind and helpful people. I am giving one star because they had an infestation of rats and didn't tell their customers in the area of the infestation. They took blame for the customer that brought food in to storage, but their insurance company "Sedgwick" only gives $250 (-$100 deductible) for rat damage. I was mainly worried about my $1600 mattress and the insurance company paid $150. Their insurance is a ripoff.
Lichele was amazing! the process was very easy and fast and they had a great discount going! glad I went with them!
Mrs Grace have help me a lot no trouble making my payments question answer property is kept very clean
Grace very excellent thank you- for your service
Grace is an awesome person an very helpful! I recommend this location an as for Grace!
Drenia although new was very professional. She made reserving the unit very easy and explained everything in detail
Awesome customer service by Grace, she took the time answer all my concerns and questions. Thank you and keep going over & beyond what is expected.😊
Grace was professional and very helpful. Great experience
Lichele is awesome
THANK YOU LICHELLE!!! Very helpful and easy!
Grace was very helpful. Prices could be a little cheaper. Other than that had a good experience.
Do not, under any circumstances, use this location!!! They will try to rob you blind. I was storing a vehicle in the unit. I had the vehicle sold and the unit closed the next day. They are still trying to charge me for the unit saying that it is still active. They want another month's rent, PLUS A LATE FEE!! They still have me schedule to pay next month's rent. AVOID AVOID AVOID!! Not worth the time, headache, and now the legal fees I'll be paying to get them off my back.
Very nicely run, no problems what so ever.
I had the pleasure of meeting 2 beautiful and helpful young ladies. Lichele and I can't remember the other young lady's name 😔😂😂😂but she said she was hating on me because I was going to the Virgin Islands😄😄😄she will laugh when she sees this post. They were professional and welcoming and that ìs what service is all about as theşe are your belongings and you would want to rest assured theý will keep them safe...keep it up §weethearts💯♥♥
Dealt Alexis and Lichele at the property on Providence and both were friendly from beginning to finish. Initially came to simply compare units and different sizes but after Alexis (Lichele had to tend to other customers) walked us through the unit, prices and provided great detail; we closed the deal. Alexis is great team member and is very thorough with his explanations
Lichele and Alexis assisted me they were very professional, i was under stress and they were very understanding, exceptional communication skills combined with knowledge, options, answered every question clearly, from start to finish, they anticipated my needs, providing the perfect unit, taking away my stress and meeting my needs 100%
Grace is professional, courteous and knowledgeable. I felt assured and ease of much stress and anxiety during my move at my first encounter with her. The office was clean and comfortable. The staff mirrored Grace great leadership skills. Great job ladies!! Lynette L. Ret. Army/former law enforcement.
Place looks great! Alexis took me around and was very helpful! He was very sociable and was fun to hang out with for the little bit I was there. Great customer service!
We have at Public Storage on Providence the manager is Grace she is amazing and always willing to help always lend a helping hand and very professional the staff that we've always encountered here is also very nice we will continue to have storage at public storage and tell friends and family thank
I had the best experience. I've used your storage in the past and I appreciate the customer service, so I will always come back.
Grace was very helpful and accommodating. Helped properly size the right container that I needed which saved my 2/3 the price I was currently renting at. Very professional astute. I would recommend this place above others in the local area.. Highly recommended!
I would like to recommend this storage.. Very nice and helped me alot.
Todd was very helpful and extremely nice. He made the process easy and fast!
Grace wasextremely helpful and friendly, facility is very clean, would recommend this property for storage needs.
The process to sign up and get ready for move in was made so effortless by Alexis! He answered ALL my questions before I even asked! He and Grace were wonderful and attentive. Thank You Alexis and Grace!!! I highly recommend this location! You get everything you need in one stop!
Grace, you have been taking care of me for three years now, thank you for always providing me and my family with great service!
Public storage is a great place. Friendly and awesome staff. Service is great! Grace is amazing!
Nice, customer service
Grace was very helpful! She has excellent people skills! I will recommend you give her a raise!
Accommodating space and easy process to get storage, no electricity accommodation
I was helped by Grace when I went to get our storage unit. She was very pleasant and super helpful. Her customer service was excellent!
Grace es la mejor llegue al y sin perder tiempo me enseño el espacio me ayudó y complacio en todo. Antes de venir a public storage me hicieron perder el tiempo en otros lugares. Lo mejor fue que no tuve que hablar inglés. Gracias Grace tu eres la mejor.
the place is very good. I recommend thank you Grace!
Very helpful. Good experience. Thank you.
Grace made the check-in process seamless and simple.
Went to two others one Tried to Overcharge and other Offline Grace was very Professional and nice felt very comfortable leaving property in her care Excellent place
I've used this facility for a year now and couldn't be happier. It is clean, safe and well run. My representative, Debi was wonderful and very accomadating. I highly recommend this storage facility.
It was amazing costumer service, grace the store manager is awesome and very nice, I would recommend this storage place to other people!!
It was a really good experience and I recommend this to everyone who really needs a storage ask for grace she will help you
A typical storage rental made special by the management. I would definitely recommend them to anyone needing a space in the area.
Nothing but head aches with public storage...my monthly payment is closing in on $300 for 10x16...
Fue muy buena y agradable la atención grace y recomiendo la propiedad para nuevas personas que necesitan rentar gracias
I would highly recommend this place. Exceptional customer service. Grace always helps me and is awesome!
Grace was great... help me to move right away... she didn’t mind showing me couple units... and offer me all the deals...
Fui ayudada por Grace estoy muy satisfecha con su ayuda, excelente, y recomiendo esta propiedad al maximo! 100%😘
GRACE A great thanks for you the best and the best customer service Thanks again see you next time
The process was easy and straightforward. Will definitely use again in the future!!! Ask for Grace, she made everything so easy!!!
Great place friendly staff and Grace was a pleasure
Thank GOD for GRACE!! She was awesome, she helped us with an issue that could have been a huge imposition however thanks to her proactive character she was able to clear it all up within minutes without having to be asked, I will certainly be referring everyone I know here because of GRACE and her commitment to excellent customer service!
Just moved out after 2 months of storage and want to say great experience witj this public storage place and Grace. Thanks for everything, you made my experience that much better! I will use you again.
Muy buena atención al cliente, por parte de Sus trabajadores , siempre buscan la solución a tu necesidad
P Manager Grace was very rude. She called my husband and refused to say where she was from, then when we showed up she was rude as well. If it wasn't for Herman we would have went elsewhere!
I use them for work storage, and I couldnt be happier with the service. Highly recommend!!
Grace and Debi are awesome. Super friendly and helpful! I've used a number public storage facility's theirs is by far the best. I definitely recommend their place.
Raises rents way too often.otgerwise just like every other stg place
My husband and I just moved here from Charlotte, NC less than 30 days ago and we've never experienced a hurricane before and didn't know what to expect. We've been staying in an apartment complex until our home is finished and didn't have cover for our 2 motorcycles. We visted this location the day before the Hurricane and we met Grace (MGR) and her team who understood our comcerns and put them to rest with genuine care, understanding, and professionalism. They were fair, thoroughl and extremely knowledgeable as well. Thank you to you all! Lastly, their District Manager and leader handled some concerns we had immediately following the hurricane. He too went above and beyond. We appreciate you. I will only rent from Public Storage in the future. Visit Grace and her team at the Brandon city/ Providence Rd location, tell her Brian & Dennis recommended you.
This facility is clean and very well kept Teresa and Sheryl are very helpful.
Grace was PHENOMENAL!!! She was so helpful and gracious after a long, stressful day😊 A welcomed site after all I had gone through that day🙌🏾 She deserves a raise!!!
Thanks Grace for always helping me and going above and beyond. Great property, I highly reccomend!!!
Mary is wonderful, my experience was great you need to have more employees like mary
Horrible the people are not polite, if you don't like your job, quit.
Mgr. Grace is superb and nice, convenient location!! I would recommend this storage facility, it is safe and professional.
Grace and Tranicia where excellent and very helpful they did a great job and make it si.ple and easy to get my storage unit....
Mary helped me
I was very please with the way Mary help me, excellent customer service... THANK YOU!!
There was a really nice young lady by the name of Mary she is very helpful an sweet an anything that I had questions with she was there to help
Easy to get to
The service was top of the line ....exelent....mary....thanks
Thank you Grace for always helping me out. I recommend this property.
Poor management and lie about pricing
I recommend this public storage that dislocated to others Grace did an outstanding job today and she is a very valuable employee and Associates
Friendly staff and maintained storage grounds
It is very convenient and safe, that's why I came back for a second time, plus Jenise and Grace at Providence Ave. is very cooperative and courteous.
Love Grace, she was great. She really went the extra mile to help me get what I needed. The property is nice and clean
Office people always MIA, always have to wait for someone to arrive.
We had a great experience here----very professional and extremely helpful - Jenise was especially helpful in handling our questions and concerns - we will definitely use this service again ---- Bill & Suzanne in Brandon, Fl
Denise was very helpful and personable. Great customer service! Makes me feel like I'm talking to family.
The staff was amazing...friendly and very helpful..Thank you Jenise ,Grace, and Silvi!!!
They helped me out so much love them bunches
I have had a very good experience with this company I would definitely recommend it to everyone.
I received excellent service from Jenise today. She was very knowledgeable and helped me figure out which was the right one for me.
Great people at this location...Grace has always been great lady and a fun person to talk too..Jenise I meet today is also a very friendly young lady
Jenise provided an excellent customer services to me. I recommend this place to all my friends moving here.
Great storage place, property is always clean. Staff is super friendly especially Grace, she's always willing to help and her staff follows in her foot steps. Very happy experience!
Grace was amazing! I recommend this property to anyone that needs storage!
Easy to deal with. Helped me get what I needed. :)
Courteous and professional staff.
Gracie and Mary very helpful filled all my needs
Grace the PM works hard to satisfy her customers and keeps the property clean.
I had a unit that I needed to close in providence road due to my relocation to the north .Thank to Grace , facility mgr, was able to do on time. I am greatly appreciated with her efforts on helping me.
Grace is absolutely amazing and helpful. She will do what she needs to ensure your experience is simple and pleasurable. Very friendly and helpful staff. No issues in 2 yrs.
Grace is Awesome.... Very helpful....
Mi experiencia con grace fue espectacular ella es super nice para los q como yo no hablamos muy bien el ingles ella es la perfecta mi recomendaciones 😘😘😘
Mi nombre es Maria malave recomiendo a cualquier persona q and buscando storage y me Encarta El servicio que grace me va Como customer.
Grace was absolutely awesome to my wife and I! She went over everything with us and was sad to see us go when we left (moved into a bigger space and no longer needed storage). If we ever need storage again, we would use this location. It was one of cleanest properties I've seen!
Grace was friendly courteous and informative..This place was professional and clean. No complaints, what's so ever
Good never any problems ask for grace in the office
Grace has been amazing! Thank you so much for all your help. I will forever recommend grace and public storage thank you so much
Grace was awesome she you're definitely went above and beyond for my needs this is definitely the storage area for you I went to other public storage's and they were not as helpful or friendly Grace you are awesome thanks so much
Shannan did an amazing job helping me figure out where everything is and also made me feel comfortable since it's my first time getting a storage unit 🙌
This property is clean, secured and the staff is awesome. grace was very knowledgeable and answered all my questions. The move in process could not have been any easier. Thank you!!
Great store! Great place to store your belongings. I've had my stuff there for almost a year. When I missed a payment they were quick to remind me and very polite about it. Aeneas was sooooo great to me. Thanks Aeneas! I still owe you!
Gracias por la experiencia, recomiendo este lugar a cualquier en necesidad. Gracias Grace!
Great customer service
Great place to store my "stuff" . Grace is professional and courteous
It was great no problems. Grace was great I would recommend it.
Grace has been fantastic and very friendly & helpful
Grace was very helpful and curious and yes I will recommend this storage facility
It is a wonderful facility. They helped me downsize units when I needed. Grace and the rest of the staff are always very helpful.
My experience at this location was fast and friendly ... Thanx grace 👍👍
Friendly environment and clean
Grace is wonderful! I had a lot of questions and she answered all of them so I felt very comfortable storing here! The property is nice and clean and Grace's customer service is paramount. I'd rate 10 stars if I could!
Fantastic employees. Very energetic and welcoming. Will always be a customer of this location
Had no problems. Grace was a lot of help and very professional.
Grace and Jose provided us very good service a are great people.
I had the pleasure of working with Grace yesterday. She provided outstanding Customer service. She stayed late to accommodate my needs and was very warm and friendly.
Grace was very helpful and professional. She went above and beyond the call of duty
Very awesome staff and easy entry. Grace runs the place very well and keeps the facility nice and clean and professional
This place was amazing! Awesome staff!
Grace & Nicole are great people to work with if you need a storage unit these are wonder people to work with.
Nicole was wonderful, took her time in explaining everything. I would recommend it to everyone. Storage was clean.
I always recieve top notch service when I arrive. The employees have a great attitude. They constantly go above and beyond. I have referred many friends and family members.
Nicole was very easy to deal with. Knew what I wanted as found it online. She showed the unit and signed the contracts with ease. All was efficient and very pleasant customer service. Very easy. Excellent experience.
Nicole and Grace were awesome. They were very helpful and I would recommend this location to anyone. Excellent service
Very helpful, informative. Made me feel very comfortable!
Grace and Aeneas were very pleasant and professional. They made sure that I purchased a unit that would fit my needs.
Great service...will use them again if needed
They are very helpful and friendly. Grace the manager is Awesome!!! She is very professional but yet still nice and knowledgeable about all they offer and what will fit you.
The absolute best best best storage place to go to! Dont spend your money anywhere else! The manager Grace, is professional kind and helpful, she took care of us right away and understood our every needs! Staff is kind and helpful, if i could give them more stars i would. pleasant, easy , affordable. BEST STORAGE EVER
Grace was great. So helpfull in giving the info I needed to know and helping with everything. AWESOME!
There very professional and honest it's hard to come by these days and grace gave me excellent customer service recommend anybody in the brandon area and need storage check them out
Nicole and Latifah were very friendly with my storage unit purchase. The reservation process went smooth and I recommend this public storage location to anyone. 5 stars is minumum. Thank you public storage.
The service was very good lots of smiles and happy people doing what they're supposed to be doing and they made me feel very wanted and needed and gave me a happy smile on my face thank you very much for your service and I recommend other people to use the storage facility
Grace was courteous and professional. A true pleasure to deal with. She made the whole experience of moving alot easier!!!
Grace was very professional & helped me get what I wanted. I was in & out. I would recommend this place to anyone!
Great customer service, Grace is the best!!!
Held storage unit here for 2.5 years and it worked out perfectly for my situation. Needed to store furniture and holiday decorations when I moved from one home to another. Moved storage items in and out a number of times and never had a problem. Cost was very economical. I no longer need the storage space so closed out my account today. If I ever need again, I would not hesitate to return to Public Storage for my storage needs. Closing out the account was done courteously and efficiently by Grace and Nicole.
The customer service I experienced here was magnificent!! Grace is such a sweetheart. She was very friendly and polite and she made sure I did not leave the building without purchasing a storage unit. She is such a blessing! The world needs more customer service reps like her she respects everyone around her. Kudos to you Grace keep up the great work!!!
The whole place is really clean. We had no problems with anything during our time using the storage unit. Megan was really friendly and helpful!!
I was very impressed when I visited this location. In having to deal with another storage facility that is subpar. Grace has the best customer service I've seen in a long time. I didn't get ensuring taken care, but she gave me detailed instructions on how I could fix everything online. By far the best experience at a storage facility I've ever had!
I came in looking to rent a unit. The associate Meagan helped me through the whole process, she was very kind and helpful.
Grace is been an Awesome manager, very friendly and professional I recommend this property to anyone in need of storage. Thank you Grace!!
Grace the manager is phenomenal awesome customer service if you need a storage in that Brandon and Riverview area I recommend you go to her! she is so helpful she goes above and beyond!
Great customer service. Grace was amazing and I would recommend to anyone.
There was an issue regarding my unit. Megan was able to assist me and get it taken care of like a champ. She gave me no issues and handled my concerns in a courteous and professional manner. I would recommend going to her to resolve all of your issues! She is fantastic.
Grace and Heather, provided (Great) customer service with a pleasant attitude. I recommend this property to anyone needing storage.
Grace is very professional and did an excellent job is presenting all the info I needed.
I'm the type of customer that asks a lot of questions, and Meagan was able to answer every one of them. She was so knowledgeable and friendly, I wish I could rate more than 5 stars. Highly recommended.
Wonderful experience ..and Grace is very friendly...
Megan was soooo awesome. She was professional, courteous and very personable. I feel better know she is watching out for my things.
Awsome place to store your stuff. Grace was very helpful and awsome to work with. Definitely recommend this place for storage space.
Heather and grace are awesome definitely recommend it help me out with everything I need Great Spirit good time and if you need a good laugh just stop in and see them👍👍👍👍
I was greeted immediately by Heather, she was very nice and very informative on the rental of the storage unit....she made the process so easy. I will definitely recommend my family and friends to Public Storage.
I was very pleased with the service I received. Grace and Heather were very professional. I would recommend public storage to my friends.
Clean and organized. grace was very helpful
Thanks Grace for the great service!...facility is clean and customer service was great..would definitely use this public storage if I have to in the future.
Quick,friendly service. Grace was knowledgeable and professional!
Grace is excellent!!! She helped me greatly and made me feel at peace knowing that I was in GOOD hands. She looks out for her customers and has their best interest in mind.
Grace is an excellent Property Manger! Had an Appointment set, it was timely - love my climatized storage unit. Vast array of accessories on the wall to fit any needs you may have - even down to the gear to help absolutely control any moisture in the units! Have rented personally from Public Storage before - first time at this excellent location! Will certainly lease here again and would recommend this as an economical, secure, clean premises to store your belongings. Thanks Grace!
Briana was great. Very helpful and friendly!
Grace & Latifah were great! Loved my unit. Highly Recommended
Grace and Latifah are amazing best experience in this horrible time of my life thank you ladies for making it a little bit better :)
Grace was my csr and was very polite and accommodating. I would deff recommend to family and friends
Grace and Meagan were very nice they helped me out with questions I had. I would recommend this property to anyone that needs a storage unit.
Grace and Briana were very helpful! I would definitely come here again.
Grace was awesome and helped me find the perfect unit!! Definitely recommended!
The experience was very plesant at pyblic storage with Grace Marchema. She was very knowledgable and helpfull...Job well done Grace.
Excellent service any and all questions answered.
Grace is very friendly great & customer service.. Pleasure to do business here..
Outstanding customer service from start to finish. Grace is the ideal employee to model your training standards.
Grace was amazing!! Excellent customer service!!!
Stephanie is the best! Service with a smile. Friendly and such a clean property.
I had Grace help me, she was so positive and helpful. It was great experience.
Latifah and grace where very helpful at showing me the different size units. The property was clean and the ladies had such a great attitude!
I had a major last-minute snafu, and needed to get my unit and the paperwork processed in minimal time. Freddy was courteous, polite, and no muss-no fuss. Truly customer- service oriented. Meagan was helpful as well. The property is also clean and quiet. Great experience.
I rented a storage unit and was pleased to see the units were very clean. Freddy competed my paperwork quickly and explained everything in detail. I'm very pleased with my experience with Public Storage!
Highly recommend outstanding customer service very friendly and helpful
Amazing all around
Latifah was a great help in showing us options and explaining the details. A wonderful place to do business with!
Great service,clean building very descent prices.When I called with many questions Latifah was happy to help and provided great costumer service.I recommend this location to anyone with storage needs.
Great store great service Stephanie gave great customer service.... best storage in Brandon fl
Went into by some packing supplies for work and was greeted by Stephanie. She was very friendly and eager to help me get what I needed. I got a great deal on boxes! If I need storage in the future I will go here for sure.
Excellent service. Thank you Felicia for your assistance in choosing the right storage option.
Very clean, very professional.
Megan is awesome!!!! Reserving a unit was easy, service was great and the unit I got was very clean. Highly recommend Public Storage in the Brandon area.
Overly priced storage facility. Rude or at the very least impersonal manager. corporate structure treats existing customers worse than new customers. Existing customers are not allowed to move to a different sized unit at the online pricing that is available to new renters. I understand that businesses need to make money, but public storage has tripled its stock price since 2000. They do it by gouging people. They will go as far as to research your address, name and or email addresses to make sure that you've never been or are not a current customer. This was my cue to move out. I'm so glad I did as I found an air-conditioned storage facility at almost half the price!
I signed up to get a storage unit with Megan. Although I ended up having to return everything about 15 minutes after I purchased she was very helpful throughout. If it wasn't for unseen circumstances I definitely would've kept my stuff at this facility. The location is great, grounds were clean and staff very friendly.
Great - Megan was very pleasant and helpful
This is for the location in Brandon, FL. on Providence rd. near Causeway Blvd. Meagan was the representative on duty when I stopped by to get my initial information. Meagan was very professional and knowledgeable about all P/S had to offer. I found her to be very personable and patient (what with all my questions and chatter). I did end up renting a unit from this location because it was the best deal for my needs, and also because of Meagan.
Meagan is Awesome
good customer service given by Meghan. Clean facility.
Tammy was amazing
Tammy was very helpful and knowledgeable and overall very she gave A1 service
Tammy was excellent. My experience has been great thus far.
Wonderful experience with the great help of Rachel and Ms.Tammy. They are outstanding and really took care of all of my needs. Two thumbs up!!!
Rachel was very helpful and she made the process quick and easy. Thanks!
I needed a storage immediately! After searched online, I came across Public Storage located on Providence Road. Well shortly afterwards, I got a phone call and on the other end was a pleasant voice, which called me down a lot in this emergency situation. When I reached the location I met one of the most pleasant individuals that I've met in a while. Her name is Tammy. The thing that impressed me most was that she was able to handle EET my needs and those of two or three other customers without skipping a beat. We were well attended. It just makes me feel good to know that there are people out there that still care about the customers. Thank you Tammy and thank you public storage for green employees!
Was an excellent experience was very nice.
My experience was wonderful. Knowledge staff, providing clear guidance, and instructions for a first time storage renter! 👍
Tammy was very informative and friendly she is an asset to your company!!!
Tammy was very nice and great customer service..loved her personality
Awesome service and Tammy was great to deal with. definitely recommend this location
Stephanie and Tammy are amazing very helpful, fast and friendly!
is was a good experience and good service in here . the girl give a wonderful service . was here for over a years . cant ask for more
Here's a story. I've visited this public storage many times with excellent service, on my most recent visit it wasn't. I noticed there was a sign above the keypad it said "if your passcode dosent work, come see the manager."I keyed in my code, the gate started to opened just fine however it only open half way started smoking chain got stuck and eventually motor gave up the gate was broken and can slide back and forth I park my car in the way of the gate so that no one can get in since the gate can slide open, I go into the office and the manager was out for lunch. I called the number on the gate and spoke with a representative that will notice the District Manager. I then went inside and grabbed my stuff. I swing by the apartment where the location manager resides and noticed that she was already on the phone with the district manager I apologize for interrupting her lunch she then informed me that they're aware of the issue and they're going to take care of it. She apologoize for the inconvenience and said she would have let me in just fine. At this point I was a little confused because no one has seen the broken gate the way it was as I did so I proceeded to mention that I was able to get in just fine I wasn't having any issues with my passcode the gate was broken and anyone could get in even without a code. The manager was still on the phone with the district manager and proceeded to walk away after apologizing for the inconvenience I mentioned it was okay I was just concerned that anyone could get in without having to enter a passcode. I left the location but fell bad and return to speak to the manager at the location. The manager was on the phone she then said a customer just came in I have to let you go. She greeted me and I said I'm sorry and I apologize for interrupting her lunch and if I got you in any trouble it was not my intent. She said, its ok she was coming back from lunch and she would have let me in no problem and again stated sorry for the inconvenience. I clarify one more time that I'm able to get in just fine but the gate is broken and it slides open the manager then said "No, no one can get in its locked. I then explained that the gate can be slit open the manager then said Oh really so i said yes thats how i got in. I'll show you. I stepped outside and she started screaming. "DON'T DO THAT" your responsible if that gate breaks and if it falls on you, we're liable. The gate is already broken, and now you want to blame me? The one who is letting you be aware and your arrogance is blinding you. Is this the kind of customer service you get when you try to do the right thing? Don't trust your belongings here. Surely I'm getting my items out and wont be storing with public storage any time soon.
The staff was very helpful and the prices were lower than the surrounding storage companies. I would recommend Tammy and the staff without hesitation.
Tammy was great very helpful
Tammy was extremely friendly and very accommodating. Definitely recommend :-D
Tammy is Awesome!! Very friendly and helpful. Place is clean and well maintained.
Tammy at the location off of Providence was awesome! She made the process very simple! Quite the opposite of my experience with Lori from the Lumsden Rd and location yesterday. She made it obvious that she did not have time to rent me a storage facility so I had to leave I actually made an appointment with a different company but tammy took care of me so well I got the unit off of Providence and I will cancel my Monday appointment thank you Tammy!
Tammy was wonderful in taking care of our needs today. Very patient and made sure we got the best fit for us!
Tammy thank you for your service at Public Storage. It was a nice and a fast service with competitive rates. Thank you.
Tammy was excellent helping me every step of the way even making sure to look at my items to make sure they would fit through my storage door
Tammie is awesome.....
Rachel and Stephanie at Public Storage at 1155 Providence Road in Brandon, Florida have made renting a storage unit a breeze. The property is clean and well maintained. The location is safe and easy to access from Providence Road. I definitely recommend this self-storage facility to anyone and everyone in Brandon. Go talk to Rachel and Stephanie for your self-storage needs!
I needed a place to store some stuff after moving form a home into an apartment. I could not figure how much space I needed. The sales woman Tammy took me to view the storage area that she had suggested and it turned out to be the perfect size for my needs. Tammy was very helpful all the way down to the paper work and explaining all about the details of the storage business. ( this was my first time renting a storage unit) I would recommend this Public Storage area.
We just recently moved from Brandon and my husband used this property while we were in Florida. Our move out was super easy and Ms. Davis even gave us a flashlight so we could see because the lighting is so poor. She also sold us the best lock for our Uhaul and extra boxes. As we left the property she waved goodbye. We will miss her great service!
Tammy was very informative and very helpful. amazing prices, and amazing customer service!
I always recommend any of my family an friends that are trying to get storage to go to here! The young ladies Rachel and Stephanie are the main reason I refer this place. They make the whole experience pleasurable and personable. Highly recommend :)
Tammy is the best public storage worker .ever She needs to be the ceo. No joke
Quincy and Rachel were great, they assisted with picking the right sized unit and making sure all of the information I signed was correct. They were courteous but quick, making for an easy visit.
Tammy is wonderful and so helpful!
Stephanie is the bomb. Very professional everything was quick and very easy. Lowest prices in town.
Nice and clean place. The people are very respectable.
Stephanie and Meagan did an awesome job assisting me. They were courteous and friendly. The property is always clean, and it is always an excellent experience coming here! I highly recommend this facility!
Top notch service! Stephanie is extremely thorough and professional.
Amazing Service from the people at public storage!!!!! Thank you!!
Tammy,Stephanie and Rachel. Where great at everything. ...very perfect service. God bless
Great customer service and a very friendly team
Excellent and Friendly Service. Highly Recommended. Tammy is the best.
We first visited this facility about a month ago and absolutely loved it! It's so very well maintained and Stephanie, the on-site manager, was an absolute joy to work with. Our business venture requires the rental of multiple units at various locations and we truly appreciate the top notch customer service that Stephanie offered us. What can I say...she just "gets it"!!
Great place to store things. The manager here is awesome! She remembered me, and took great care of my storage needs, promptly and professionally. I definately recommend this location, both for great service, and the central location.
Public Storage's management and daily operations personnel on Providence Road in Brandon, Florida were remarkably professional and helpful. Delores, Stephanie, and Patrick were incredibly patient and helpful in assisting me. I highly recommend this storage facility. This team is full of gifted professionals who go the extra mile to truly assist you with your storage needs, providing helpful suggestions to make your move easier.
Dolores and Stephanie are very helpful and provided excellent customer service at their storage facility.
I have had to deal with a LOT of storage facilities over the years and Public Storage is in a league of their own. The facility was very well maintained and the manager Stephanie was very on point with her customer service and knowledge of my options. THANK YOU for making this my new home for storage.