Public Storage Self-Storage Units at 5609 Guinea Road, Fairfax, VA
5609 Guinea Road Fairfax, VA 22032
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
Mon-Fri 9:30 AM - 6:00 PM
Sat-Sun 9:30 AM - 5:00 PM
Gate Access Hours
Mon-Sun 6:00 AM - 9:00 PM
Storage Facility Features
- Indoor & Outdoor Storage Units
- Property Manager Lives On-site
- Small, Medium & Large Storage Units
6'x10'Online only price$ 115/moSmall 6'x10'
$ 115/mo $154Best Price Label1 unit left!
- Inside unit
- 1st Floor
10'x10'Online only price$ 208/moMedium 10'x10'
$ 208/mo $278Best Price Label2 unit left!
- Inside unit
- 1st Floor
10'x15'Online only price$ 314/moLarge 10'x15'
$ 314/mo $419Best Price LabelHurry!
- Outside unit
- Drive-up access
Oops! Looks like there is limited availability for spaces that meet your search criteria.
Phone icon Please call us at 800-792-1602 and we'll help you find perfect storage space.
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Self-Storage Near Fairfax
Resources from the Help Center
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Fairfax Storage Units Near Route 123 and George Mason University
Find convenient storage in Fairfax near Route 123 and George Mason University. Whether you're a student, juggling a growing family, or simply looking to get more out of your apartment or townhome, Public Storage is here to help.
Tackle all your small scale organizational projects with one of our 5x5 storage units, which can help give you the extra closet or trunk space you need. 5x5 storage units are great for luggage, seasonal clothing, hobbies, and sports equipment.
5x10 storage units are great for students of all ages, whether you're in a dorm or living off campus in an apartment. They're also great for anyone who has a garage or attic that needs clearing out.
If you have a bit more to store, grab a 10x10 storage unit and get unsightly furniture and appliances out of the way.
When you're finished storing your stuff, stroll along Lake Braddock or Lake Royal for some soothing nature scenery. And with Washington, DC just a short drive away, it's also easy to access capital amenities like the National Air and Space Museum and the Folger Shakespeare Library.
At this location, you can choose an indoor storage unit or an outdoor storage unit to best fit your needs. No matter what you choose, don't forget to book your move-in through our eRental program, which gives you a fully contactless storage experience.
At Public Storage, You'll Always Find...
- Keypad Access
- Friendly Staff
- Month-to-Month Rent
- Moving Supplies Available
- Free Parking
- Well-Lit Facilities
Reviews ( 264)
Property Manager is great, very friendly, easy place to navigate. In this area, I got the best rate here, highly recommend.
The website worked perfectly, we received an instructional email just as advertised, and the unit was ready and waiting when we arrived. The entire facility, as well as our unit, was neat and clean. Moreover, as we were unloading, the Public Storage rep on duty (Robert) came to meet us at our storage unit to answer any questions we had and to ensure we had everything we needed. Top shelf service!
Public storage is the best
lots of storage!
Mr Gupta manger rented me a storage with $1 fir first month I liked the service
Mr Gupta Manger is very helpful and polite.
Tina was very helpful and knowledgeable. Move in was very easy.
Tina was very helpful today with my first time using a storage. She knows the place really well. Able to advise me on which storage lot is the best. Thank you again Tina!!
Mr Gupta provides me excellent service today and I liked the storage place
I’m happy with the customer service. Property manager Neada has being outstanding in helping me with all my questions and concerns.. 😌 the neadea is 💯 precent in customer service and i give her above 10 stars
Me Gupta manager rented me a space with discounted price and easy paperwork
Rob was very professional and and great customer service will take him a long way! Keep up the good work Rob!😎
Professional staff, made things simple and easy, answered all the questions I had.
Mr Gupta manager helped me all the time . Excellent service
Gupta, excellent service. A lot of help
Extremely clean and climate controlled storage. Easy access and friendly staff.
This has been a great experience so far. More than enough space for all of my belongings and the customer service has been great! Rob checked on me today to make sure everything was great and I appreciated that!
We are very happy with the service at this location
Rates frequently escalate for unreasonable justifications. Only had the small unit for a year and rates have risen twice. Ceilings fallen down in my unit section. Hours of operation are very short. Premises closes very early. Personnel is very nice and personable.
Es buen lugar se los recomiendo
Mercedes me atendió bien. Buena persona. Hace excelente su trabajo.
Ese lugar es buen lugar se recomiendo muy bien en sus servicios
Me Gupta nanager helped ne regarding my space.Exelkent service
Great facility and super customer service !
It was a pleasant experience purchasing a storage unit at this facility the staff Kirn was amazing friendly
Mr. Gupta was very helpful and was knowledgeable. Great customer service!
Amazing management! Definitely made my moving in and moving out process as stress-free as possible.
Very Helpful. Thank you!!
Had a great experience with public storage manager Karen. She helped my family get a storage unit And was very helpful had great customer service..
I wanted to thank Kiran Martinez for helping me today and taking her time to explain everything and making the process easier for me and she was very helpful.
Thank you Mr Gupta for your help getting us checked out. Convenient and clean unit.
Me. Gupta He is very helpful. He explained everything what I need to know about the storage.
Mr Gupta manager provides me excellent service today and the property is clean and nice
Customer service is terrible. The office is almost always closed. They do not return phone calls and when you send a message through the app, the response tells you to call or stop by, which is a waste of time. I had a billing question and called the main customer service number and they were rude and completely unhelpful and did not resolve my problem. I would never recommend Public Storage to anyone.
Mr Gupta did great service and it was very helpful
Kiran was very helpful and well-informed. She made the process easy, and I was able to complete my paperwork quickly and smoothly. The facility is clean and well-kept. A great experience overall. Thank you, Kiran!
Great Customer service Vanessa Was awesome with timing and pricing and took consideration for my request.
This is the greatest place everything looks clean and well take care of the employees are generous and understand your situation thank you.
Tommie is very helpful and explained to us everything we need to know. Answered every question we asked to him. 👍
Kiran es fantástica
Thanks for the service Mohammad was very helpful and respectful Thanks
Is the property manager ever in the office during office hours? In my experience over the past few months they are rarely to be found, a dozen trips wasted.
The best service I ever had.. thank you
Customer service was great Andrea was very helpful and answered all of my questions,showed me around the facility, the prices aren’t bad neither
Mr Gupta helped me, nice guy.. I like public storage
My first unit had issues. However, Ryan, the site manager was very helpful in securing a better unit. He provided excellent customer service. The location of this Public Storage is very convenient for me.
As a contractor the public storage self storage, has worked out rather nicely. They are close by my main area that I do business. I love that there main building in built part way into the ground, this gives the things I store protection from extreme heat and from freezing temperatures. The facilities are newly painted My only negative comment is... they are raising my rental which will likely drive me out, and after I've been here for many years. Oh well life goes on.
I’m extremely happy with the way manager at Guinea Rd working! All are very responsive to my concerns, and guide me to the right space! Property is well maintained from my view!
Mr Gupta manager helped me all the time and excellent service and location
3 weeks later and I still can't get in during access hours, so many wasted trips, time and gas money... At least 8 trips during access hours wasted, and heaven forbid I actually get locked in, they'd never answer the phone... Absolute nightmare, only a week in. No managers present during office hours, no returned calls. Always someone else with an issue in line when someone finally is present. Changed access code the first day I went in as the initial did not function at all. Now the second code won't work on the app and I still get "after hours" notification and cannot access from 6am - 9pm as access should be. So many wasted trips, lost time, working on a short schedule. If this were a longer term storage I would have cut and run already, but I only need it a few months to sell my current home before military moves me. Also, the ceiling was quickly mended with tape and within 24 hours of moving in the tap came loose and a corner of the ceiling is hanging down - had it documented right away so it's not coming back on me but they can't/won't fix it. Grounds are ill-kept, lots of leaves not being blown on a regular basis which get in the way of moving and keeping it clean. Luckily haven't slipped yet on the debris either.
Mr Gupta manager waived my late fee and provide me excellent setvice today
Mr. Gupta you are amazing and wonderful. Everyone should ask for him
Rob gave excellent customer service!! Lovely area for my storage unit, happy with my experience there!
Have rented a space at the Guinea Road location for the last 3 years the service has been great. It concluded with me closing out my space that was handled wonderfully by Mohammad! Thanks Mohammad!
Mr Mohammad was so helpful, professional and very kind. very nice gentleman
The best storage facility ever
I had an excellent experience with Mr. Mohammad in the public storage in Guinea Road fairfax 🙌💯 thank you so much 😊
My experience with Rob at Public Storage on Guniea road was excellent. Everything was thoroughly explained and clear on the policies a d procedures. The facility is well secure and the military appreciation was very we appreciated great service and helpful staff thank you Public Storage
Customer Service is top notch. Mohammad was extraordinarily helpful and went out of his way to close my account at another location! Clean, easy access, and I saw no signs of bugs or critters.
Easy storage, very convenient. Rob was supremely helpful.
Great service and customer service, Rob was very helpful, thank you very much A+
Neadea has EXCELLENT customer service skills and has been very thorough looking over the property and unit space. And she provided me with more than the information I needed. Her customer service experience is TOP NOTCH and she is ABSOLUTELY EXECUTIVE MANAGER MATERIAL!!! SHES THE BOMB!! I recommend this facility to ANYONE in need of storage space.
The manager, Willie, has provided exemplary service in setting me up with two storage units while I’ve coordinated a cross-country move. He’s been helpful, kind and patient when I’ve been confused or had trouble with a moving company. And he went above and beyond very recently when I unexpectedly became ill while I was at the facility. He checked my units, moved my car, let me rest in his office, and made sure I got safely into a Lyft to go home. He kept up a cheerful conversation to distract me from how bad I felt and called the next day to check on me. I can not recommend this location strongly enough and it is due to the management provided by Willie, who goes above and beyond. Here’s a picture of the box of tissues he gave me after the cross- country moving company left me in tears:
Rob is a real dude stand up guy he need a raise ASAP
Came in today with a couple of questions about storage, u-haul, and other services. And Rob was very helpful, he pointed me to the right direction, his communication skills was very transparent. Thanks to Rob, I’ll for sure come back and even recommend Public Storage to friends and family.
Held a reservation online at this location and received a call saying I can come complete the registration in office the next day. Come next day, no one is at the office (sign says manager will return by 9:30... so he never even showed up at opening...) Making matters worst, the gate keypad isn't even working (lights are off and there are is no text) and I see other customers waiting outside trying to enter their keycode and can't get through the gate. Come back several hours later and even the next next day and still no one at the office and gate keypad is still OFF. Called the corporate number and they said they can't do anything about it and to just finish the registration online... I AM NOT FININSHING MY REGISTRATION ONLINE TO GET A KEYCODE THAT DOESN'T EVEN LET ME ACCESS THE STORAGE BECAUSE THE GATE KEYPAD ISN'T EVEN WORKING AND NO ONE HAS SHOWN UP AT THE OFFICE FOR THE PAST TWO DAYS.
Robert was a good help to me
Mr. Gupta was very helpful during my visit. He gave me all the information for the location and other locations. Very helpful and very professional. Highly recommended.
Robert is a wonderful costomer server and I love to be served by him every time I come here.
Mr Gupta and Rob are very helpful managers. I liked the storage and recommend everyone
Mr Gupta is very helpfull and kind. Very easy rental process and expained to me thoroughly
Great place with nice units and quick service. Great promotions too!
I needed room to be able to thoughtfully review my household goods shipment following an unaccompanied overseas tour. All I needed was temporary space to add things back into the house and time to let go of other things. This storage company and location were perfect! The storage unit is password-protected, and I believe the passwords are individually distributed, so it would be simple to review logs for any questions regarding access or length of time onsite. The doors to the "cubbies" of units can be held open with bungee cords or ropes, making it quick to get everything into your unit---no need to keep opening the door while your hands are full. I was able to get everything into my unit without a lot of wasted movement---units are on the ground level, so no steps or elevators to negotiate. They offer discounts on the monthly storage fees if you provide documentation of military service or rental insurance. We arranged for our storage in-person, but online set-up is available, too. Our agent was knowledgeable in answering questions about the best size for our needs as well as informing us of discounts available. He escorted us to our unit and inspected it with us to ensure there were no problems. We are very satisfied with our decision to store our items at Public Storage, and we encourage you to take a look at Public Storage for your needs, whether temporary or long-term.
No prorated check out. Move out on the 2nd you still get charged for a full month
I have had great business with this location for many years. Yes, the rate does increase over time, but that is expected. The staff is very helpful. I have had good experiences with my person storage and helping a friend with a company.
good customer service!! been here for a year now :))
Mr Gupta gave me excellent service today for easy move in,
Gupta manager was very helpful and a nice person. I liked the service and storage at this pkace
Robert provided excellent customer service! He was very helpful getting me started. Thank you!
Great storage facility with very nice staff. Tommie has always been extremely helpful. I have stored my records here for years and am happy with how secure the facility is and how nice the staff treats its customers.
The e-rental process was smooth and easy with no haggling. The website was pretty simple to navigate. The total time from start to finish was fairly short.
The manager on duty when I came in was completely awesome! She was very polite, & patient. She helped me with my transaction & specified all of the units that were available & the sizing as well! I will definitely tell others about going here & my experience absolutly exceeded my expectations for sure! Looking forward to seeing you again!
Gupta was very helpful
Great place to store your stuff with a fantastic property manager. Tommy tooke care if me and he was awesome to deal with. Very highly recommended. I can't say enough about his helpfulness and manner.
The manager Tommie was very detail oriented and thorough. Highly recommend. Thank you Tommie!!!
Great experience! Tommie is such a sweetheart & took care of me good .
great service quick set up nice units
Gupta was a great help!
It's close to home, decent fees, all ground floor. But there are only two carts, one in each long building. And the entries to each building hallway has a 2" curb that's murder trying to get a full cart over and to your unit. And the handle comes off if you try to lift the cart. So annoying. Otherwise, I'm happy so far; this is my first week of moving in.
The gentleman at front desk has been very kind during this difficult time.
Oh, the Public Storage at 5609 Guinea Road Fairfax, VA 22032 ROCKS! The Facility Manager, Ms. Tinaya always stops whatever she is doing when I arrive in the office and helps me. The storage facility is spotless. I really am thinking about moving myself in my storage unit. (smile) I have been a customer for a long time and I think it is the best. The team at the location, the facility and everything is OUTSTANDING! I love you Public Storage. From A very very happy customer
Nothing but great service. Every person I dealt with at this property was kind, helpful, and pleasant. Highly recommended.
I've been to dozens of public storage places over the past few years and I've come encounter with many different sales clerks but Ms Tinaya was different, I was a lost about the storage unit I wanted but every question I had she has an answer for. The customer service was off the charts and I couldn't ask for a better sales clerk!
Tinaya’s customer service was grate.
Excellent customer service. We had Mike and he was great. Thanks Public Storage.
EXELLENT SERVICE BY MR GUPTA MANAGER TODAY
Great service by Mr. Gupta. Would highly recommend to anyone looking for the service
Units are clean and a good size. Customer service is exceptional, the young lady that helped me was very nice and helpful. If you are looking for storage units I would DEFINITELY recommend
Amazing customer service, the property manager was very helpful and answered all my questions. If you’re looking for storage for your stuff I recommend this place!!
Gupta helped a great deal when I left something outside of my unit. Thanks!
Mr Gupta manager provides me excellent service always
While the facility itself is clean and secure, my 1- star review is focused on the Public Storage company as a whole. I rented a storage unit in late December 2018 using an online promotion price that was being offered for this particular location. In late April, I was notified via a postcard in the mail and via email my monthly fee would be INCREASED 33% per month. You read that right.... 33% monthly increase after just 4 months. Unbelievable. When I signed all of the paperwork to rent this unit, I was told that there be a small increase (I was told 5%) after a year or so... so I didn't think much of it. So, with that math formula, I should expect a 132% monthly increase by year's end?? I emailed the company and received a call back from a manager from the Guinea Road facility apologizing and said her district manager said that even with the 33% increase, I was still getting a better rate than the deal that was currently being offered. Are you kidding me? That is horrible customer service -- you are actually going to mock the customer for questioning such an absurd price hike? As a customer, I feel I am between a rock and a hard place. The company will price gouge a paying customer....simply because they can. Shame on you, Public Storage.
I had an excellent experience at this location. The area was well kept. Tinaya was very helpful and knowledgeable, the whole process went very smooth.
Very Nice Staff and Clean Location
Mr Gupta and PS very fair and good for the price
The manager, Mr Gupta, helped me move in and explained the rental lease clearly. Everything was very easy.
Gupta excellent customer service!!!
Always clean and great service management is always on top of there game
Mr Gupta mánager is very helpfull. Exellent service
When I did the reservation a young lady called and welcome me and that was nice. That let me know that I went with the correct storage facility. Then when I moved in Dom (Dominque) did an excellent job setting me up and explaining everything. He was very helpful while I was moving my stuff in as well. Even brought the dolly for me to use. Thank you!!!!
MrGupta property manager always provides excellent service
Mr Gupta gave excellent service today
Gupta provided me excellent service today!!
Mr Gupta property manager always provides excellent service to me.
Excellent service by Mr Gupta property manager
Mr Gupta gave me excellent service always. I recommend this location
do you store campers
Dom gave me one of the best customer service experience.
We had our unit for several years here and always received excellent service from both Willie and Thomas. Can't say enough about the location (half mile away) easy access and cleanliness (no bugs, standing water or rodents ever) of the buildings. Never a hassle with any other renters or staff. If I need a storage locker again, it will definitely be this one.
Mr Dom helped as professional and gave me all information necessary, I recommend this place.
Mr Gupta property manager always gave me excellent service. I recommend this property
Mr. Gupta, Provided an excellent service today. I strongly recommend this property.
Excellent service!! Great manager, very helpful and courteous with us. Helped us with all questions and concerns we had!! Thank you Gupta for everything!!
Mr Gupta always provides excellent service. I RECOMMEND THIS PROPERTY
I recently got a storage unit and Thomas the PM was fantastic helping me pick the best unit for my things. He has been extremely helpful with any questions or concerns I may have.
Mr Gupta gave me great service when I stopped in
I've rented a storage bin here for many years and have always been satisfied. Great place to keep your stuff,easy access, clean
Excellent service. Enjoyed meeting Mr. Thomas, the Property Manager. Very helpful
Willie was very helpful, great customer service!
Willie was exceptional in his customer service. Despite the downpour, he graciously showed me the available units and helped me get everything set up for our rental. The units needed a bit of ceiling repair, but he identified a unit which was scheduled to have it replaced.
Very impressed with Jina, the office person on duty. Very friendly and very thorough on information given to us. Felt very comfortable and trustworthy to rent a space.
Willie at public storage is extremely helpful , and kind. He made my experience easier and better than I expected. I would recommend this location because of its accommodations, as well as because of the friendly staff. The only thing I would like to see improved is the outside lighting at night...
Mr Gupta always provided me excellent service and I recommend this property for renting the space
Excellent customer service and the representatives were extremely friendly. I would recommend this storage facility to anyone. 😲👍
Very good experience. Samina as super helpful and ensured that my storage unit was spotless.
I came in to buy some boxes and willie was so helpful.
Thank you Samina and Willie for all your help finding us the perfect storage unit for a price our non-profit could afford!
On site manager Willie friendly. Also appreciate District Manager Saul responding promptly to address a minor concern. Thank you!
Mr Gupta property manager gave me excellent service today. I recommend this property to rent the soace
Great customer service. I got a great deal on a unit and Willie got me all set up. Super friendly
Mr Gupta property manager gave me great service today
Wow, superb easy process. Willie was great; walked me thru all the paperwork after reviewing my space. Answered all my questions. Got a confirmation email right away. Great service!
I would like to say the property manager at this facility is one of the best ever seen. He puts the customer first and I do appreciate everything he done for me. Thanks again Willie
I came into this facility and had a great experience with the manager on duty. Willie . I would defintely recommend this place for the customer service. Thank you Willie
Very pleased with the location overall, and working with Mr.Heard.
They do zero maintenance. If your storage space caves in, it's up to you to fix it. Overpriced.
Great Experience! Property Manager was very kind and understanding!
The manager on duty, Nate did a terrific job in assisting me to find a unit for my mother. He was polite and did an outstanding job answering all of my questions.
Gupta was awesome
Gupta - great service
Gupta property mgr very helpful! I reccomend this locale!
Gupta the property manager is a great guy always helpful, he is always willing to help
Gupta made my experience very easy and quick. Great, helpful customer service by Mr. Gupta!
The service was excellent by Willie and Gupta. They were kind, helpful and help solve the number of problems for me. In addition we had some good laughs. In the end I got exactly the space I wanted and I recommend this public storage on Guinea Road.
Willie is awesome. He really helped me understand the fee structure and walked me through several units until I found the right one. Definitely a good dude to work with.
Mr Gupta the property manager gave me exellent service all the time. I recommend this property to everyone.
Mr Gupta and Willie are terrific - very helpful
Mr Gupta , property manager was very nice and provided me great service. I recommend this public storage to everyone for their needs
Gupta was very helpful and got the right unit for our needs.
On my way to school, stopped by Public Storage to get help with paying my bill online. Willie at the facility was extremely polite, helpful and walked me through the process. Thank you!
Mr. Willie was a fun and helpful salesman! He helped us immensely with the whole process!
Storage spaces are easily accessed and very clean. The on-site salesman who helped us (Willie) provided extremely polite, cheerful, and efficient service!
Willie was very helpful and made the process easy. Very pleased with the unit and the service.
Units are big and while not air conditioned, stay fairly cool. The biggest downside is that the drywall ceiling fell down some and left debris over my stuff. Not too bad but annoying.
I visited the property today and the manager on duty, Sourab was well informed and he showed me many units, he also informed me regarding how to protect my belongings. I will definitely recommend this property.
Poonam was soo patient, helpful and knowledgable.
Poonam gave a great services I will always contact her for any storage needs thank you
This public storage is near my house, the space was clean, the facility is well kept, and the price was decent. Poonam was great. Thanks
Great customer service
The associate Wallie was extremely polite and professional made getting my unite a breeze. Not having a contract was nice since we only needed the unit to house a washer and dryer until our friend could pick them up.
5 star location! 6 star service!
Carlos mans the desk when I pay my monthly rent. He is always courteous, efficient, and gets me out quickly. A top drawer employee!
Loved this place! So cool & so much fun. :)
Facility is pretty clean, and if you need storage for a short period of time. This might be the place for you
We had a great experience at this location. Carlos was very helpful and was very accommodating with are special needs. Have a great day ! And Thank you again for all your help Carlos !!!
Carlos was the representative i met when my friend and i were looking for a suitable storage space. He was very friendly and accommodating and answered all our questions and explained policies and procedures to us in a friendly manner. He even provided a trolley which we did not know the storage had to use to pack our items. All in all it was a good experience. Jennifer Twumasi
Thanks Carlos! Easy move in.
Great customer thanks for the boxes
Carlos was an extremely friendly and knowledgeable representative, helping me with any question I had for him. I explained to him my situation and he got me a better deal than the unit I reserved online. A+ service.
Carlos made my experience at Public Storage easy. He was clear and patient with me and my two year old; even helped to load my stuff. I will use PS again if needed!
The manager, Carlos at Guinea rd. Public Storage, is very professional and courteous.The facility has easy access and is well maintained thanks to Carlos!
Easy to set up and start storing!!!
I went to this place to look for the space, and I was very impressed with the service. I'm a student at GMU & soon going to need some space to store my stuff. Mr. Gupta explained me the plans & promotion briefly, and I'm going to move my stuff here by next month.
My wife has a storage unit,we always get good customer service ,this facility is easy going and close to my house! Employees are so professional.thank you.huma
Storage is generally an after thought, BUT... Carlos has a very strong presence at my location. He is ALWAYS on sight and ALWAYS answers the phone when I call. Very helpful, friendly and accommodating. Thanks Chris
I just came this location ,to get a storage unit,but need a space next month so shopping around to have a idea how the Stoarge unit look like,️ the girl name ️Huma show me different sized space which I like one ,will come back mid of March,location was good and close to my House....
Renting a Storage unit is a good idea,easy convenient location ️Huma help me to find a storage unit, Thank you
I'm pretty sure most of these reviews were posted by employees. I have rented quite a few storage units in the past to meet the needs of my job, all up and down the east coast, and this was a slightly below average facility with a completely unnacommodating staff. Might be fine for local, personal storage- business customers or people with more than the most basic needs should stay away. They are also expensive ($19 for a used disc lock that sells for 11 new) and have bs "administrative fees" tacked on to the already high unit cost.
Extremely easy and hassle free, which is always highly appreciated. Carlos was great - showed me the space available and quickly completed paperwork to get me on my way!
Very professional staff, I was given a good sense of all the options I had for storing my house and had a really pleasant experience overall. Thanks PS, easy sell
I met Carlos when I had visited my local Public Storage, he walked me through everything I needed to know before renting out my unit and showed me exactly what my unit would look like, I stop in his office quite often with questions and he always greets me with a smile and always has the answers. Carlos is quite an outstanding resource for Public Storage and should be an example for all of your company's managers and employees.
Carlos Telfaire, was an excellent Public Storage representative! He followed up upon my request a day before and on the day of my appointment. He was respectful and upheld his position in the most professional manner. His diligence and speedy checkout made me want to continue to be a patron of Public Storage. Thanks for a great first time experience here at Public Storage!
I always like public storage packing supplies. I've tried several locations and each one has fit my needs. Quality services!
Excellent service done By Huma ! Couple days ago, i came to public storage to buy something specific. I couldn't find it anywhere then i asked one of the lady who was working there. Her name was huma. She helped me a lot to look for the things i was looking for. She was brilliant and she knew what she was doing. i would say she have done amazing customer service. I would come again to buy anything from this store. Thank you Huma !
As soon as I reserved my unit online I received a call from Carlos explaining the process of renting a unit and we set up a time to meet to fill out the paper work. In the 'in person' meet and greet he explained everything in detail and answered all of my questions. Carlos is extremely curtious and professional, he made the entire process extremely easy. The place itself is very clean!
Great service, Carles!!!
Chris was extremely friendly and helpful. Overall a very positive experience!
Carlos give me a great service also explained to me all my doubts and questions
Great serve with a smile from Carlos and Huma. If there wasn't such good service I would never fill out all those forms! Thanks for the help….
Iam very glad to come Public storage,i got few of information about Storage,Huma helped me Alot and i bought some merchandise.All over i like the service.
This was my first time using a Storage Facility, Carlos was great at explaining everything in detail! It was very much appreciated. He was helpful and amiable. I'm glad he'll be the manager overseeing my storage unit!! :)
Carlos was very polite and helpful and provided excellent customer service. I was less pleased with the central call center representative's failure to let me know about additional costs that I would have to be at the time of lease.
Paul is great. Very professional, great telephone skills and all in all extremely helpful.
Very helpful. Answered all my question. And friendly.
Paul is always very helpful and polite. The property is well maintained overall. Our entry door to our unit from the street has a closer that does not open all the way, this makes it difficult to bring in items or take them out easily. Other than that we are pleased with the service.
We were in a real set of competing crisis situations--needing to move some of the family, lost job, and 85 year old father in the ICU. From start to finish Paul and the folks at Public Storage made the process an easy one. We have been "in storage" for a year and a half, it is convenient, hours are flexible and PAUL is great.
I needed my storage space when I was moving and Paul's location is very close to where I live. It didn't take a long time to get the storage, pay for first month, storage property was shown to me, how to enter and exit the property. Paul is very helpful, friendly, and personable.
Renting my storage unit at 5609 Guinea Road was a fast and pleasant experience. I reserved my unit online and immediately received a follow up phone call from Paul. Very pleased with the location and overall appearance of the facility. Paul gave me a tour of the facility and walked with me to my unit. Once back in the office, the paperwork process was very efficient.